A4819792028220_8

48 Steering wheel leather damage, all vehicles
48 19 79 2028220/8 July 12, 2019. Supersedes Technical Service Bulletin Group 48 number 18-76 dated
November 1, 2018 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
All
2005 - 2020
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
8
-
Revised header data (Added model year)
7
11/01/2018
Revised header data (Added model year)
6
04/17/2017
Revised Technical Background (Updated photos)
Steering wheel appearance damaged due to external impact (e.g., contact with fingernails, zippers, watches,
rings, etc.).
Technical Background
External impact (e.g., contact with fingernails,
zippers, watches, rings, etc.) can cause damage to
the appearance of the steering wheel (Figures 1-4).
This type of damage is not warrantable, as
numerous investigations have shown that there is
no fault in material or workmanship.
Figure 1. Example of damage from external impact.
Page 1 of 3
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Figure 2. Example of damage from external impact.
Figure 3. Example of damage from external impact.
Figure 4. Example of damage from external impact.
Page 2 of 3
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Production Solution
Not applicable.
Service
Not applicable.
Warranty
This damage is due to outside influence and is not covered by any Audi Warranty.
Additional Information
All parts and service references provided in this TSB (2028220) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 3 of 3
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.