TSB 19-2236

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TECHNICAL SERVICE BULLETIN
2.0L EcoBoost - Rattle Noise And Cracked Flexplate
19-2236
06 August 2019
Model:
Ford
2015-2018 Edge
Issue: Some 2015-2018 Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle. This
may be more noticeable at idle. This may be due to a flexplate crack around the crankshaft. To correct the
condition, follow the Service Procedure steps to replace the flexplate, transmission fluid pump, and torque
converter.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the
following criteria:
• 2015-2018 Edge
• 2.0L EcoBoost engine
• Rattle noise from the bellhousing area
Parts
Part Number
Description
Quantity
F2GZ-6009-D
Engine Short Block
1
1S7Z-6375-D
Flexplate
1
W712961
S450B
Steering Column Fastener
W520215S440
Tie Rod End Nut
W712503S440
Stabilizer Bar Fastener
W500545S439
Ball Joint Pinch Bolt
W520214S440
Ball Joint Pinch Nut
W716457S439
Subframe Bolts
4S4Z-3N324AA
Halfshaft Retaining Strap
DG9Z7G273-B
Halfshaft Washer
W520102S442
Halfshaft Retaining Strap Nuts
CCPZ3B477-B
CN1Z7H424-B
Wheel Bearing Hub Nut
Intermediate Shaft Seal
1
1
2
1
1
1
1
1
1
2
1
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5F9Z-4682-AA
PTU Bolt And Washer Assembly
3
F2GZ-4682-A
RDU Bolt And Washer Assembly
3
W718250S439
CV6Z-7086-B
PTU Bolts
PTU Compression Seal
1
1
BB5Z-4B422-C Halfshaft Retaining Circlip
1
BE8Z-6731-AC Oil Filter Kit
1
W715618S437
Torque Converter Nuts
W718507S439
Transmission Support Insulator Bolts
W520205S440
Transmission Support Insulator Nuts
W716200S437
Transmission Fluid Cooler Tube Bolts
W712146S437
Transmission Fluid Cooler Tube Bolts
1
1
1
1
1
9L8Z-1177-G
Halfshaft Seal
1
1L5Z-6379-AA
Flexplate Bolts
2
9L8Z-7A103-J
Transmission Fluid Pump Assembly
1
1S7Z-6K301BA
Crankshaft Seal
1S7Z-6K301BA
Crankshaft Rear Seal
9L8Z-7A248-B
Small Case Seal (13 mm)
1
9L8Z-7A248-C
Large Case Seal (21 mm)
1
DG9Z-7902-G
Torque Converter
1
AG9Z-6065-A
Cylinder Head Bolt
1
1S7Z-6A340AA
Crankshaft Bolt
XL-5-A
1
1
1
Motorcraft® Multi-Purpose Grease Spray
1
XT-10-QLVC
Motorcraft® Mercon LV Automatic
Transmission Fluid (All Markets Except
Canada)
12
CXT-10-LV6
Motorcraft® Mercon LV Automatic
Transmission Fluid (Canada Only)
12
XO-5W30Q1SP
Motorcraft® SAE 5W-30 Synthetic Blend Motor
Oil (All Markets Except Canada)
5.4L (5.7 qt)
CXO-5W30LSP6
Motorcraft® SAE 5W-30 Super Premium Motor
Oil (Canada Only)
5.4L (5.7 qt)
VC-3-B
CVC-3-B2
Motorcraft® Orange Concentrated
System Holds 7.7L (8.1 Qt) - With
Antifreeze/Coolant (All Markets Except Canada) Aux Heater Core Holds 9.0L (9.5 Qt)
Motorcraft® Orange Concentrated
Antifreeze/Coolant (Canada Only)
System Holds 7.7L (8.1 Qt) - With
Aux Heater Core Holds 9.0L (9.5 Qt)
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YN-19
CYN-19-R
Motorcraft® R134a Refrigerant (All Markets
Except Canada)
0.68 kg
R134a Refrigerant (Canada Only)
0.68 kg
Inspect And Replace Only If Necessary
F2GZ63600A58-A
1
Intermediate Shaft Bushing
5L7Z-7D285-A Transmission Fluid Cooler Line Seals
2
5L7Z-7J324-A Transmission Fluid Cooler Line Ring
2
W716841S900
FB5Z-6840-A
Dowel Pins
As Needed
Oil Filter Adaptor Gasket
1
Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP
coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are
determined by the identified causal part and verified using the OASIS part coverage tool.
Labor Times
Operation
Time
No.
Description
2015-2018 Edge FWD 2.0L EcoBoost: Diagnose Noise, Remove Transmission And
Inspect Flexplate And Crankshaft Mounting Face For Damage (Pass), Replace The
Torque Converter, Flexplate, Flexplate Bolts And Transmission Front Pump (Can
Be Claimed With Operation E Or F) (Do Not Use With Any Labor Operations
Outside Of This Article)
192236A
9.3
Hrs.
2015-2018 Edge FWD 2.0L EcoBoost: Diagnose Noise, Remove Transmission And
Inspect Flexplate And Crankshaft Mounting Face For Damage (Fail), Replace The
Torque Converter, Flexplate, Flexplate Bolts, Transmission Front Pump And Engine
Short Block (Can Be Claimed With Operation E Or F) (Do Not Use With Any Labor
Operations Outside Of This Article)
192236B
18.5
Hrs.
2015-2018 Edge AWD 2.0L EcoBoost: Diagnose Noise, Remove Transmission And
Inspect Flexplate And Crankshaft Mounting Face For Damage (Pass), Replace The
Torque Converter, Flexplate, Flexplate Bolts And Transmission Front Pump (Can
Be Claimed With Operation E Or F) (Do Not Use With Any Labor Operations
Outside Of This Article)
192236C
10.6
Hrs.
2015-2018 Edge AWD 2.0L EcoBoost: Diagnose Noise, Remove Transmission And
Inspect Flexplate And Crankshaft Mounting Face For Damage (Fail), Replace The
Torque Converter, Flexplate, Flexplate Bolts, Transmission Front Pump And Engine
Short Block (Can Be Claimed With Operation E Or F) (Do Not Use With Any Labor
Operations Outside Of This Article)
192236D
19.7
Hrs.
Vehicles Without Lane Departure: Additional Time To Check And Correct Front Toe
(Can be Claimed With Operation A-D Only)
192236E
0.6
Hrs.
Vehicles With Lane Departure: Additional Time To Check And Correct Front Toe
(Can be Claimed With Operation A-D Only)
192236F
0.8
Hrs.
Repair/Claim Coding
Causal Part:
6375
Condition Code: 01
Service Procedure
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1. Does the vehicle exhibit a rattle noise that has been isolated to the bellhousing?
(1). Yes - proceed to Step 2.
(2). No - this article does not apply. Refer to WSM, Section 100-01 for further diagnostics.
2. Release the fuel system pressure. Refer to Workshop Manual (WSM), Section 310-00A.
3. Remove the transmission and inspect the engine block mounting face for the presence of dowel pins. If
the dowel pins are not present in the engine block, inspect the transmission. If the dowel pins are
present in the transmission, remove the dowel pins and reinstall into the engine block prior to
transmission installation. Refer to WSM, Section 307-01A.
4. Remove the flexplate and inspect the crankshaft mounting face for damage. Are indentations present
on the edges of the crankshaft? (Figure 1)
(1). Yes - replace the torque converter, flexplate, flexplate bolts, and transmission front pump. Refer to
WSM, Section 307-01A. If dowel pins are damaged or missing, replace as needed. Proceed to Step 5.
(2). No - replace the torque converter, flexplate, flexplate bolts, and transmission front pump. Refer to
WSM, Section 307-01A. If dowel pins are damaged or missing, replace as needed. Proceed to Step
46.
Figure 1
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5. Evacuate the A/C system. Refer to WSM, Section 412-00.
6. Drain the cooling system. Refer to WSM, Section 303-03A.
7. Remove the degas bottle. Refer to WSM, Section 303-03A.
8. Remove the ground cable stud bolt. (Figure 2)
Figure 2
9. Disconnect the junction box electrical connector. (Figure 3)
Figure 3
10. Release the tabs. Lift and position the top part of junction box aside. (Figure 4)
Figure 4
11. Release the tabs and open the cover. (Figure 5)
Figure 5
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12. Remove the nuts and disconnect the wiring harness cables. (Figure 6)
Figure 6
13. Remove the bolts and detach the wiring harness retainers. (Figure 7)
Figure 7
14. Detach the wiring harness retainers from the engine mount and valve cover stud bolt. (Figure 8)
Figure 8
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15. Disconnect the powertrain control module (PCM) electrical connector, engine harness electrical
connector and retainer. (Figure 9)
Figure 9
16. Detach the coolant tube return hose retainer.
(1). Disconnect the lower radiator hose from the thermostat housing.
17. Push the intake manifold retainer in. Disconnect and position the brake vacuum tube aside. (Figure
10)
Figure 10
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18. Disconnect the vacuum tube at the brake vacuum pump and retainer. (Figure 11)
Figure 11
19. Disconnect the coolant hoses.
(1). For vehicles without an auxiliary heater, disconnect the coolant hose quick connect coupling.
(Figure 12)
(2). For vehicles with an auxiliary heater, detach the upper radiator hose retainer. (Figure 13)
Figure 12
Figure 13
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20. Disconnect the fuel tube and EVAP canister purge valve quick release couplings. (Figure 14)
Figure 14
21. Loosen the clamp and remove the charge air cooler (CAC) tube. (Figure 15)
NOTE: When removing any turbocharger air intake system components, make sure to cover any
open ports to prevent debris from entering the system. The turbocharger compressor vanes can
be damaged by even the smallest particles. All components need to be inspected and cleaned
prior to installation or reassembly.
Figure 15
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22. Disconnect the tailpipe and position aside. Discard the tailpipe fasteners. (Figure 16)
Figure 16
23. Remove and discard the exhaust gasket. Make sure the mating faces are clean and free of foreign
material. (Figure 17)
Figure 17
24. Remove the fasteners and position the fender splash shield aside on both sides of the vehicle. (Figure
18)
Figure 18
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25. Detach and disconnect the engine harness electrical connector. (Figure 19)
Figure 19
26. Disconnect the A/C compressor electrical connectors and wiring harness retainers. (Figure 20)
Figure 20
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27. Remove the nuts and disconnect the A/C lines. (Figure 21)
Figure 21
28. Remove the A/C compressor belt. Refer to WSM, Section 303-05A.
29. Drain the oil and install the drain plug. (Figure 22)
Figure 22
30. Using a lifting table, support and secure the engine. Use General Equipment Powertrain Jack and
wooden block as needed.
31. Disconnect special service tool 303-F070, Support Bar, Engine.
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32. Remove the front engine mount. (Figure 23)
Figure 23
33. Lower the engine.
34. Disconnect the heated oxygen sensor (H02S) and catalyst monitor sensor connectors. (Figure 24)
Figure 24
35. Remove the nuts and the catalytic converter. Discard the nuts. (Figure 25)
Figure 25
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36. Discard the catalytic converter gasket. Make sure the mating faces are clean and free of foreign
material. (Figure 26)
Figure 26
37. Position the cover aside and remove the nut and the positive battery cable. Disconnect the generator
electrical connector. (Figure 27)
Figure 27
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38. Detach the generator wiring harness retainers and position the harness on the transmission. (Figure
28)
Figure 28
39. Loosen the turbocharger inlet pipe clamp. Remove the engine appearance cover stud, bolt, and
turbocharger inlet pipe. (Figure 29)
Figure 29
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40. If necessary, install special service tool 303-050 (T70P-6000) Lifting Bracket, Engine. (Figure 30-31)
Figure 30
Figure 31
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41. Install the engine lift equipment.
42. Remove the adjustable mounting arm and/or engine support if installed.
43. Mount the engine to the engine stand.
44. Replace the short block. Refer to WSM, Section 303-01A.
45. To install the engine, reverse the removal procedure in this article. If dowel pins are damaged or
missing, replace as needed.
46. Apply Motorcraft® Multi-Purpose Grease Spray to the torque converter pilot hub prior to reassembly.
47. Install the transmission. Refer to WSM, Section 307-01A.
© 2019 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge,
tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do
not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the
Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended
Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was
current at the time of printing. Ford Motor Company reserves the right to supersede this information with updates. The most recent
information is available through Ford Motor Company's on-line technical resources.
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