A9020362058077_2

Service Bulletin Details

Public Details for: A9020362058077_2

This bulletin contains instructions for determining unexpected audi pre sense interventions.


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90 Audi pre sense warning, warning jolt, and/or brake engagement
90 20 36 2058077/2 January 17, 2020. Supersedes Technical Service Bulletin Group 90 number 19-35 dated
December 17, 2019 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A6, S6, A7,
S7, A8, S8,
Q7, and R8
2010 - 2021
All
Adaptive Cruise Assist
A3, A3
Cabriolet
2015 – 2020
All
Adaptive Cruise Assist
A5, S5, A5
Cabriolet,
S5
Cabriolet,
A5
Sportback,
S5
Sportback,
RS 5, Q5,
SQ5 and TT
2018 - 2021
All
Adaptive Cruise Assist
A3 e-tron
2017 - 2018
All
Audi e-tron
quattro, Q3,
and Q8
2019 - 2021
All
Adaptive Cruise Assist
A4, S4, A4
allroad, and
A4 Cabriolet
2017 - 2021
All
Adaptive Cruise Assist
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised header (Added models and model years)
Revised Service (Added Note and Criterions)
Revised Warranty (Added Claim Types)
1
12/17/2019
Initial publication
Customer states:
The customer is concerned about an unexpected Audi pre sense city front intervention:
Page 1 of 9
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
 Audi pre sense city warning.
Or
 Audi pre sense city warning jolt.
Or
 Audi pre sense city emergency stop.
Or
The customer is concerned about an unexpected Audi pre sense front intervention:
 Audi pre sense front warning.
Or
 Audi pre sense front warning jolt.
Or
 Audi pre sense front partial braking.
Or
 Audi pre sense emergency braking.
Or
 The intervention of emergency steer assist.
Or
 The intervention of turning assistant.
The Audi pre sense symbol appears in the instrument
cluster and an audible warning is issued at the same
time (Figure 1). At the same time, neither of the
blinkers was active nor the side window closed.
Figure 1. Audi pre sense symbol.
Workshop findings:
 In a test drive, the concern cannot be reproduced.
Technical Background
Be aware of the safety instructions and the system limits of the supporting systems, sensors, and cameras (see
the owner's manual and self-study program 637, Audi Q7 type 4M: passenger protection and infotainment).
Page 2 of 9
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Production Solution
Not applicable.
Service
Ask the customer the following questions:
 When did the Audi pre sense city or Audi pre sense front intervene? [day, month, and year].
 Was the red Audi pre sense triangle displayed in the instrument cluster during the concern? [yes/no].
 Did a warning tone sound at the same time a red Audi pre sense triangle was displayed? [yes/no].
 Did the hazard warning lights turn on or did the side windows close at the same time? [yes/no].
Note:
Please follow all the criterions that apply to your vehicle in order!
Criterion 1: For all A4/A5/Q5 vehicles (All MY) and Q7 vehicles MY 2019 and earlier.
Criterion 2: For all A3/TT/Q3 vehicles (All MY) and A6/A7/A8 vehicles MY 2018 and earlier.
Criterion 3: For all A6/A7/A8/Audi e-tron quattro MY 2019 and later and Q7 vehicles MY 2020 and later.
Criterion 1: For all A4/A5/Q5 vehicles and Q7 vehicles MY2019 and earlier.
1.
Perform the Audi pre sense test program. Depending on the vehicle options the test program can
be found under:
Test plan >> select self test … >> body >> electrical system >> 01 – self-diagnosis capable
systems >> 0013 – adaptive cruise control – J428 >> 0013 – Technical Product Information
>> Audi pre sense.
Or
Test plan >> select self test … >> body >> electrical system >> 01 – self-diagnosis capable systems
>> 00A5 – front camera for driver assist systems – R242 >> 00A5 – Technical Product Information
>> Audi pre sense.
2.
The test program asks you to enter the date of the customer concern.
3.
The test program checks whether interventions of Audi pre sense city and Audi pre sense front took
place three days before and three days after the above date.
Page 3 of 9
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
4.
At the end, the program provides a list of the Audi pre sense city and Audi pre sense front
interventions in this period.
Depending on the result of the test program proceed as follows:
Result of the ODIS test program Explanation
Proceed as follows:
Audi pre sense:
The customer had no Audi pre
sense intervention.
The customer did not see the
Audi pre sense symbol in the
instrument cluster.
Continue your analysis. This TSB
does not apply.
Audi pre sense basic event
The customer saw the Audi pre
 Explain to the customer the
sense symbol, but a warning tone
operation and limits of Audi
pre sense basic.
did not sound at the same time.
 Use the owner's manual and
the self-study program.
 Continue your analysis. This
TSB does not apply.
Audi pre sense rear event
The radar sensors of the lane
 Explain to the customer the
change assist permanently record
operation and limits of Audi
pre sense rear.
the traffic behind the vehicle, even
if Audi side assist is not activated.
 Use the owner's manual and
The J769 and J770 control
the self-study program.
modules evaluate the received
 Continue your analysis. This
signals, process them and thus
TSB does not apply.
detect the distance of the
following vehicles within the
detection range.
If a control module for the lane
change assist J769 detects a
critical pre sense rear situation, it
sends various information to the
data bus diagnostic interface
J533. The definition of a critical
situation is that the following
vehicle could drive into its own
rear end without further action by
the following driver.
Page 4 of 9
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
The data bus diagnostic interface
J533 sends these signals to the
airbag control module J234. On
the basis of the available
information, the J234 decides
which actuators are activated and
sends this information to different
control modules.
Audi pre sense city intervention
And
No Audi pre sense front
intervention
Audi pre sense city warning
Or
Audi pre sense front warning
Audi pre sense city warnings and
warning jolts on pedestrians are
not saved.
 Explain to the customer the
operation and limits of Audi
pre sense city and Audi pre
sense front.
Only a limited number of
interventions are stored. The
 Use the owner's manual and
the self-study program.
intervention mentioned by the
customer may be too far back and
 Observe the Audi pre sense
been overwritten by further
adjustment options
interventions.
(early/medium/late/off) in the
MMI. This can influence the
timing of the warning and of
the warning jolt.
If the vehicle approaches a
 Explain to the customer the
preceding or stationary vehicle in
operation and limits of Audi
pre sense city and Audi pre
a critical situation, the instrument
sense front.
cluster can optically and
acoustically warn the driver within  Use the owner's manual and
certain limits.
the self-study program.
 Observe the Audi pre sense
adjustment options
(early/medium/late/off) in the
MMI. This can influence the
timing of the warning and of
the warning jolt.
Audi pre sense judder
But if the driver does not respond  Explain to the customer the
to the warnings, the ABS control
operation and limits of Audi
pre sense city and Audi pre
module J104 issues an urgent
sense front.
warning with a judder. The judder
is a very short, clearly perceivable  Use the owner's manual and
brake activation that does not
the self-study program.
slow down the vehicle. It aims to
 Observe the Audi pre sense
bring the attention of the driver
adjustment options
back to the traffic situation and to
Page 5 of 9
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
signal that an immediate reaction
is necessary to prevent a
collision.
(early/medium/late/off) in the
MMI. This can influence the
timing of the warning and of
the warning jolt.
Audi pre sense front emergency
stop
In case of an emergency stop,
Audi pre sense front calculates
whether the driver brakes
sufficiently to prevent a collision. If
this is not the case, depending on
the situation the necessary
braking performance is increased
up to a full deceleration.
Explain to the customer that they
operated the brakes and Audi pre
sense front supported him with
the brake intervention.
The intervention of turning
assistant.
If Audi pre sense detects that a
 Explain to the customer the
critical situation would arise when
operation and limits of Audi
pre sense front.
turning off, the hydraulic brake
assistant is parameterized by the
 Use the owner's manual and
ABS control module J104. In
the self-study program.
addition, the triggering algorithms
for the hydraulic brake assistant
are changed. As a result of this
action, the response time of the
brake is very fast. If the vehicle
continues turning and rolls/pulls
away now, Audi pre sense front
detects this with the speed
sensors of the ABS control
module J104.
In this case, Audi pre sense front
would initiate an automatic
emergency braking by the ABS
control module J104 so that the
vehicle stops in its own lane. The
driver is notified visually and
acoustically that the vehicle is
braking automatically.
Intervention of emergency steer
assist
If the driver evades another
vehicle after a warning jolt, the
evasion assistant supports him
with steering torque if necessary.
Audi pre sense front calculates a
suitable evasion line on the basis
of various data, such as the own
 Explain to the customer the
operation and limits of Audi
pre sense front.
 Use the owner's manual and
the self-study program.
Page 6 of 9
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
speed and the lane of the vehicle
ahead.
If the own vehicle moves within
certain limits too far away from
the evasion line, the evasion
assistant attempts to guide the
vehicle along the evasion line by
steering interventions. This helps
the driver to steer past the
obstacle. Within the physical
limits, a loss of control can be
prevented when evading an
obstacle.
Audi pre sense emergency brake
Or
Audi pre sense front emergency
braking
If the driver also ignores the
If the customer feels that the
judder or only releases the
vehicle has braked for no reason,
accelerator pedal, the ABS control contact TAC.
module J104 brakes the vehicle.
Depending on the vehicle speed
the braking performance can be
gradually increased up to a full
deceleration (emergency stop).
5. Perform the “Data logging” test program. This test plan can be found under:
Test plan >> select self test … >> body >> electrical system >> 01 – self-diagnosis capable systems >> 00A5 –
front camera for driver assist systems – R242 >> 00A5 – Technical Product Information >> Data logging.
Depending on the category only a limited number of the events are saved:
5. Per concern, the test program "Audi pre sense" must only be performed once.
6. If the concern has occurred several times, the test program "Audi pre sense" must not be performed more
than three times.
Criterion 2: For all A3/TT/Q3 vehicles (All MY) and A6/A7/A8 vehicles MY 2018 and earlier.
1. Perform the “Data logging” test program. Depending on the vehicle options the test program can be
found under:
Test plan >> select self test … >> body >> electrical system >> 01 – self-diagnosis capable
systems >> 0013 – adaptive cruise control – J428 >> 0013 – Technical Product Information >>
Subsystems, marginal conditions >> data logging.
Page 7 of 9
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Criterion 3: For all A6/A7/A8/Audi e-tron quattro MY 2019 and later and Q7 vehicles MY 2020 and
later.
1. Perform the “Data logging” test program. Depending on the vehicle options the test program can be
found under:
Test plan >> select self test … >> body >> electrical system >> 01 – self-diagnosis capable systems
>> 00A5 – front camera for driver assist systems – R242 >> 00A5 – Technical Product Information >>
Data logging.
2. Select all measured values and click OK to start the test.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.
Service Number:
9163
Damage Code:
0039
Diagnostic Time:
GFF
0150 0000
Time stated on
the diagnostic
protocol (Max
100 TU)
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
Claim Comment:
As per TSB #2058077/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All part and service references provided in this TSB (2058077) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
Page 8 of 9
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
©2020 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 9 of 9
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.


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