A4420732056386_3

44 Wheel alignment
44 20 73 2056386/3 February 12, 2020. Supersedes Technical Service Bulletin Group 44 number 19-72 dated
November 26, 2019 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
All
2010 - 2021
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
3
-
Revised header (Added Model Years)
Revised Technical Background (Updated application)
Revised Service (Updated Step 4 and 5)
2
11/26/2019
Revised Service (Updated tool)
1
10/21/2019
Initial publication
Customer states:
 The vehicle pulls to one side.
And/or
 The steering wheel is crooked.
Technical Background
This bulletin applies to axle alignment only.
Production Solution
Not applicable.
Service
1. Test drive the vehicle to reproduce the concern.
Page 1 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
2. Review Elsa at Repair Manual, Chassis >> Suspension, Wheels, Steering >> 44 Wheels, Tires, Wheel
Alignment.
3. Make sure that the software of the wheel alignment equipment is up-to-date.
4. Upload the alignment protocol before and after the repair to DOC-IT (only for vehicles at PDI and/or below
1000 miles).
Note:
Do not upload pictures of the alignment computer screen to DOC-IT, only upload the complete alignment
protocol as a pdf file.
5. If the concern was “steering wheel
crooked”, upload a picture of the steering
wheel with VAS 6458 installed (Figure 1).
 Deviations at the steering wheel position
by +/- 2 degrees are the result of
permissible tolerances of the track
adjustment and therefore acceptable.
Note:
Please refer to ELSA for additional tools
and/or other procedures necessary for the
repair.
Figure 1. VAS 6458 installed with steering wheel off-center.
Warranty
Claim Type:
 910 before delivery.
 110 up to 1,000 Miles.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
4485
Damage Code:
0010
Page 2 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Labor Operations:
Use applicable SRT’s for wheel alignment and See SRT
predecessors if necessary
See SRT
Diagnostic Time:
GFF
0150 0000
Time stated on
the diagnostic
protocol
Road test prior to the service procedure
0121 0002
10 TU
Road test after the service procedure
0121 0004
10 TU
Claim Comment:
As per TSB #2056386/3
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Tool Number
Tool Description
VAS 6458
Steering wheel scale
VAS 61XX
Vehicle Diagnostic Tester
Additional Information
All part and service references provided in this TSB (2056386) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2020 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 3 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.