K55899505
Service Bulletin Details
Public Details for: K55899505
Volvo chassis - with 2018 new style instrument cluster - radio mutes when in reverse - model years 2018 and newer
Models from 2020
| 2020 VOLVO VAH |
| 2020 VOLVO VHD |
| 2020 VOLVO VNL |
| 2020 VOLVO VNR |
Models from 2019
| 2019 VOLVO VAH |
| 2019 VOLVO VHD |
| 2019 VOLVO VNL |
| 2019 VOLVO VNR |
Models from 2018
| 2018 VOLVO VAH |
| 2018 VOLVO VHD |
| 2018 VOLVO VNL |
| 2018 VOLVO VNR |
Solution K55899505 Wednesday, March 11, 2020 3:57:57 PM CET ** SOLUTION ** Title To Be Published Volvo Chassis - With 2018 New Style Instrument Cluster - Radio Mutes When In Reverse - Model Years 2018 And Newer Volvo Models Volvo Model VNL , VNR , VNX , VAH , VHD ** SOLUTION ** Cause Volvo chassis with the new-for-2018 Instrument Cluster may experience the radio muting when the transmission is in a reverse gear. This symptom will occur following a software update to the Instrument Cluster. A new instrument cluster (IC) software version was introduced that enabled the radio mute while in reverse gear. This was determined to be an oversight related to the gearinfo message requirement for the Infotainment package. Solution If an applicable vehicle presents with the issue described above: • Update the Instrument Cluster software to the current version, released the week of December 8 2019. • Verify proper operation. Solution visibility Dealer distribution Function(s)/component(s) affected Function affected MID 140 – IC04 / IC05 , radio Function Group Function Group 392 radio, complete Conditions Vehicle operating mode in reverse Administration Author RU2761V Dealer ID RU2761V Last modified by RU4469V Creation date 16-01-2020 16:01 Date of last update 21-02-2020 21:02 Status To be published UNCONTROLLED COPY. Printed document is for temporary use only and should not be retained.