TSB 20-2235

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TECHNICAL SERVICE BULLETIN
Door(s) Noisy When Opening And Closing - Door Check Arm
Cleaning And Neutralization
20-2235
15 July 2020
Model:
Ford
2015-2020 F-150
2017-2020 F-Super Duty
Issue: Some 2015-2020 F-150, 2017-2020 F-Super Duty vehicles may exhibit one or more noisy doors
when opening and closing. This may be due to dirt and debris on the door check arm(s). To correct this
condition, follow the Service Procedure to clean and neutralize the affected door check arms.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all the following
criteria:
• One of the following vehicles:
- 2015-2020 F-150
- 2017-2020 F-Super Duty
• All door configurations
• One or more noisy doors when opening and closing, isolated to the door check arm(s)
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part
Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior
approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the
identified causal part and verified using the OASIS part coverage tool.
Labor Times
Operation
No.
Description
2015-2020 F-150, 2017-2020 F-Super Duty: Clean And Neutralize The Door
Check Arm(s) 1-4 Doors As Required (Do Not Use With Any Other Labor
Operations)
202235A
Time
0.3
Hrs.
Repair/Claim Coding
Causal Part:
1623552
Condition Code: 42
Service Procedure
1. Using a dry shop rag, clean any dirt or debris that may be present on the door check arm(s). (Figure 1)
Figure 1 - Example of dirty check arm
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2. Neutralize the door check arm(s).
(1). Loosen the check arm bolt attached to the vehicle's cab and the two nuts attached to the door.
(Figures 2-3) This will allow the check arm to move freely from any binding.
(2). Once the check arm is neutralized, tighten the check arm bolt attached to the vehicle's cab to 22.5
Nm (17 lb-ft) and the 2 nuts attached to the door to 9 Nm (80 lb-in).
Figure 2 - Check arm bolt
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Figure 3 - Two nuts on the door
© 2020 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge,
tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do
not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the
Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended
Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was
current at the time of printing. Ford Motor Company reserves the right to supersede this information with updates. The most recent
information is available through Ford Motor Company's on-line technical resources.
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