PIT5564C

Service Bulletin Details

Public Details for: PIT5564C

This preliminary information communicates an issue with aftermarket usb chargers causing sir dtc's to set.


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Bulletin No.: PIT5564C
Published date: 06/12/2020
Preliminary Information
PIT5564C SIR MIL With DTCs B0012 B0013 B0014 B0015 B0019
B0020 B0021 and/or B0022 (Aftermarket USB/Phone Charger)
Models
Brand:
Model:
Model Years:
VIN:
from
to
Engine:
Transmissions:
Cadillac
Escalade Models
2007 - 2020
All
All
All
All
Chevrolet
Avalanche
2007 - 2013
All
All
All
All
Chevrolet
Silverado
2007 - 2018
All
All
All
All
Chevrolet
Silverado LD
2019
All
All
All
All
Chevrolet
Silverado 2500/3500
2019
All
All
All
All
Chevrolet
Suburban
2007 - 2020
All
All
All
All
Chevrolet
Tahoe
2007 - 2020
All
All
All
All
GMC
Sierra
2007 - 2018
All
All
All
All
GMC
Sierra Limited
2019
All
All
All
All
GMC
Sierra 2500/3500
2019
All
All
All
All
GMC
Yukon Models
2007 - 2020
All
All
All
All
Holden
VF/WN
2014 - 2017
All
All
All
All
Supersession Statement
Involved Region or
Country
North America
Condition
Some owners may comment of an intermittent SIR MIL. When
checking for DTC's, any of the following may be set: B0012, B0013,
B0014, B0015, B0019, B0020, B0021, and/or B0022. In most cases, it
will have symptom codes for both high and low loop resistance (0D Loop Resistance Above Threshold and 0E - Loop Resistance Below
Threshold).
Cause
This concern could be caused by interference from an aftermarket
USB and/or phone charger plugged into the 12 volt power outlet.
Below is a screen print of the scan tool displaying the resistance of
an air bag deployment loop.
- 1 is with only a USB charger plugged into the center console 12
volt power outlet and slight resistance changes can be seen.
- 2 is when a phone was plugged into the USB charger and the
deployment loop resistance is fluctuating up and down greatly. This
fluctuation up and down is why many cases will have both symptoms
codes for the loop resistance being above and below threshold (0D
and 0E).
- 3 is with everything unplugged from the 12 volt power outlet and
the resistance is very steady, as it should be.
Correction:
If, after following normal diagnostics and the root cause is not found, inspect the vehicle
and/or question the customer if they are using any type of USB/phone charger/etc.
As in the example above, the scan tool was used to monitor the suspect air bag loop
resistance while using/operating the aftermarket item plugged into the 12 volt power outlet.
If the concern is intermittent and/or can not be duplicated, ask the owner to refrain from
using anything that is being plugged into the 12 volt power outlets and see if the issue goes
away.
Shown below is one example of a USB charger that has caused this type of concern.
Version History
Version
Modified
4
04/24/2017
07/05/2017
04/12/2019
06/12/2020
-
Created on
Updated model years.
Updated model years.
Updated model years.
© 2020 General Motors. All Rights Reserved.


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