TSB 20-2212

TECHNICAL SERVICE BULLETIN
2.0L EcoBoost - Rattle Noise And Cracked Flexplate
20-2212
24 August 2020
This bulletin supersedes 19-2236. Reason for update: Incorrect or Missing Parts
Model:
Ford
2015-2018 Edge
Assembly Plant: Oakville Assembly Plant
Engine: 2.0L EcoBoost
Summary
This article supersedes TSB 19-2236 to update the parts list.
Issue: Some 2015-2018 Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise.
This may be more noticeable at idle. This may be due to a flexplate crack around the crankshaft. To
correct the condition, follow the Service Procedure steps to replace the flexplate, transmission fluid pump,
and torque converter.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the
following criteria:
• 2015-2018 Edge
• 2.0L EcoBoost engine
• Rattle noise from the bellhousing area
NOTE: Part quantity refers to the number of that service part number required, which may be
different than the number of individual pieces. Service part numbers contain 1 piece unless
otherwise stated. "As Needed" indicates the part is required but the number may vary or is not a
whole number; parts can be billed out as non-whole numbers, including less than 1. "If Needed"
indicates the part is not mandatory.
NOTE: Ball Joint Pinch Nut and Engine Mount Nut have the same service part number.
Parts
Part Number
Description
1S7Z-6375-D
-
Flexplate
W712961
S450B
-
W520215S440
Package Contains 4 Pieces, 2
Pieces Required
Tie Rod End Nut
W712503S440
Package Contains 1 Piece, 2
Pieces Required
Stabilizer Bar Fastener
W500545S439
Package Contains 4 Pieces, 2
Pieces Required
Ball Joint Pinch Bolt
W520214S440
Package Contains 2 Pieces, 2
Pieces Required
Ball Joint Pinch Nut
W716457S439
Package Contains 4 Pieces, 4
Pieces Required
Subframe Bolts
4S4Z-3N324AA
-
Steering Column Fastener
Halfshaft Retaining Strap
Quantity
1
1
1
2
1
1
1
1
DG9Z7G273-B
Package Contains 1 Piece, 2
Pieces Required
Halfshaft Washer
W520102S442
Package Contains 4 Pieces, 2
Pieces Required
Halfshaft Retaining Strap Nuts
CCPZ-3B477B
Package Contains 1 Piece, 2
Pieces Required
Wheel Bearing Hub Nut
CN1Z-7H424B
-
5F9Z-4682AA
Package Contains 1 Piece, 3
Pieces Required
PTU Bolt And Washer Assembly (AWD)
F2GZ-4682-A
Package Contains 1 Piece, 3
Pieces Required
RDU Bolt And Washer Assembly (RWD)
W718250S439
Package Contains 5 Pieces, 5
Pieces Required
Upper PTU Bolts (AWD)
CV6Z-7086-B
-
BB5Z-4B422C
-
BE8Z-6731AC
-
FB5Z-6840-A
-
W500313S437
Package Contains 4 Pieces, 5
Pieces Required
BG9Z-9229-A Package Contains O-rings For
4 Injectors And Instruction
Sheet
Intermediate Shaft Seal (AWD)
PTU Compression Seal (AWD)
Halfshaft Retaining Circlip
Oil Filter Kit
Oil Filter Adaptor Gasket
Fuel Rail Fasteners
1
1
2
1
3
3
1
1
1
1
1
2
1
Injector O-Ring Kit
W716841S900
Package Contains 4 Pieces, 2
Pieces Required
EJ7Z-6L612A
-
W712154S439
Package Contains 4 Pieces, 2
Pieces Required
Center Bearing Fastener (AWD)
W715618S437
Package Contains 4 Pieces, 4
Pieces Required
Torque Converter Nuts
W718507S439
Package Contains 4 Pieces, 4
Pieces Required
Transmission Support Insulator Bolts
W520205S440
Package Contains 4 Pieces, 1
Piece Required
Transmission Support Insulator Nuts
W716200S437
Package Contains 4 Pieces, 1
Piece Required
Transmission Fluid Cooler Tube Bolts
W712146S437
Package Contains 4 Pieces, 1
Piece Required
Transmission Fluid Cooler Tube Bolts
9L8Z-1177-G
-
Case Side Axle Shaft Seal
1
9L8Z-1177-C
-
Converter Side Axle Shaft Seal (AWD)
1
BB5Z-1S177C
-
Dowel Pins
Turbo To Catalytic Converter Gasket
Converter Side Axle Shaft Seal (FWD)
Flexplate Fasteners
1
1
1
1
1
1
1
1
1
2
1L5Z-6379AA
Package Contains 4 Pieces, 6
Pieces Required
9L8Z-7A103J
-
9L8Z-7A248C
-
9L8Z-7A248B
Package Contains 1 Piece, 4
Pieces Required
Small Transmission Case Seal (13 mm)
W719986S437
Package Contains 4 Pieces, 3
Pieces Required
Transmission Fluid Pump Bolts
DG9Z-7A136B
-
DG9Z-7902GRM
-
5L7Z-7D285A
Package Contains 1 Piece, 2
Pieces Required
Transmission Fluid Cooler Line Seals
5L7Z-7J324A
Package Contains 1 Piece, 2
Pieces Required
Transmission Fluid Cooler Line Ring
9L8Z-7048-A
-
BB5Z-7A098E
-
DV6Z-7Z490A
-
TA-26
-
ZC-31-B
-
TA-357
WSE-M4G323-A6
XL-5-A
-
XT-10-QLVC
-
Motorcraft® Mercon LV Automatic
Transmission Fluid (All Markets Except
Canada)
As
Needed
CXT-10-LV6
-
Motorcraft® Mercon LV Automatic
Transmission Fluid (Canada Only)
As
Needed
XO-5W30Q1SP
-
Motorcraft® SAE 5W-30 Synthetic Blend
Motor Oil (All Markets Except Canada)
As
Needed
CXO-5W30LSP6
-
Motorcraft® SAE 5W-30 Super Premium
Motor Oil (Canada Only)
As
Needed
VC-3-B
-
Motorcraft® Orange Concentrated
Antifreeze/Coolant (All Markets Except
Canada)
As
Needed
CVC-3-B2
-
Motorcraft® Orange Concentrated
Antifreeze/Coolant (Canada Only)
As
Needed
YN-19
-
Motorcraft® R134a Refrigerant (All Markets
Except Canada)
As
Needed
Transmission Fluid Pump Assembly
Large Transmission Case Seal (21 mm)
Transmission Fluid Pump Gasket
Torque Converter
Input Shaft Seal
Transmission Fluid Filter
Main Control To Case Separator Plate
1
1
4
1
1
1
2
2
1
1
1
Motorcraft® Threadlock 262
As
Needed
Motorcraft® Metal Surface Prep Wipes
As
Needed
Motorcraft® High Performance Engine RTV
Silicone
As
Needed
Motorcraft® Multi-Purpose Grease Spray
As
Needed
CYN-19-R
-
R134a Refrigerant (Canada Only)
As
Needed
Inspect And Replace Only If Necessary
6009
-
AG9Z-6065-A
Package Contains 10 Pieces,
10 Pieces Required
1S7Z-6A340AA
-
FB5Z-6079-D
-
Engine Short Block - Refer To The Parts
Catalog For The VIN Specific Application
Cylinder Head Bolt
Crankshaft Bolt
Engine Gasket Kit
If Needed
If Needed
If Needed
If Needed
W713095S403
Package Contains 4 Pieces, 4
Turbo Heat Shield Nuts
Pieces Required
If Needed
W714265S442
Package Contains 4 Pieces, 4
Catalytic Converter Fastener
Pieces Required
If Needed
CV6Z-9450-E
-
BB5Z-6C683A
-
Tailpipe Gasket
Turbocharger Oil Filter
If Needed
If Needed
W520214S440
Package Contains 2 Pieces, 2
Engine Mount Nut
Pieces Required
If Needed
W710807S442
Package Contains 4 Pieces, 1
Engine Mount Nut
Piece Required
If Needed
W717674S439
Package Contains 4 Pieces, 2
Engine Mount Bolt
Pieces Required
If Needed
W715623S439
Package Contains 4 Pieces, 4
Front Brake Caliper Bolts
Pieces Required
If Needed
W715295S439
Package Contains 4 Pieces, 4
Shock Mount Bolt
Pieces Required
If Needed
W520216S440
Package Contains 4 Pieces, 4
Shock Mount Nut
Pieces Required
If Needed
DL3Z19B596-B
-
DS7Z19B596-A
-
EJ7Z-9J323B
-
W718059S442
A/C Compressor Gasket And O-Ring
A/C Compressor Gasket And O-Ring
High Pressure Fuel Tube
Package Contains 2 Pieces, 2
High Pressure Fuel Pump Fasteners
Pieces Required
AA5Z-9E583A
-
9L8Z-6G004E
-
F2GZ63600A58-A
-
CM5Z-12029K
Package Contains 1 Piece
-
High Pressure Fuel Pump O-ring
CHT2 Sensor
Intermediate Shaft Bushing (AWD)
Ignition Coil
High Pressure Pump Roller Tappet
If Needed
If Needed
If Needed
If Needed
If Needed
If Needed
If Needed
If Needed
If Needed
AA5Z-9C587A
W704474S437
Package Contains 4 Pieces
W712458S900
Package Contains 4 Pieces
CJ5Z-8255-A
-
If Needed
Turbo Stud
If Needed
Turbo To Exhaust Stud
Coolant Outlet Adapter O-ring
If Needed
Labor Times
Operation
Time
No.
Description
2015-2018 Edge FWD 2.0L EcoBoost: Diagnose Noise, Remove Transmission And
Inspect Flexplate And Crankshaft Mounting Face For Damage (Pass), Replace The
Torque Converter, Flexplate, Flexplate Bolts And Transmission Front Pump (Can Be
Claimed With Operation E Or F) (Do Not Use With Any Labor Operations Outside Of
This Article)
202212A
9.3
Hrs.
2015-2018 Edge FWD 2.0L EcoBoost: Diagnose Noise, Remove Transmission And
Inspect Flexplate And Crankshaft Mounting Face For Damage (Fail), Replace The
Torque Converter, Flexplate, Flexplate Bolts, Transmission Front Pump And Engine
Short Block (Can Be Claimed With Operation E Or F) (Do Not Use With Any Labor
Operations Outside Of This Article)
202212B
18.5
Hrs.
2015-2018 Edge AWD 2.0L EcoBoost: Diagnose Noise, Remove Transmission And
Inspect Flexplate And Crankshaft Mounting Face For Damage (Pass), Replace The
Torque Converter, Flexplate, Flexplate Bolts And Transmission Front Pump (Can Be
Claimed With Operation E Or F) (Do Not Use With Any Labor Operations Outside Of
This Article)
202212C
10.6
Hrs.
2015-2018 Edge AWD 2.0L EcoBoost: Diagnose Noise, Remove Transmission And
Inspect Flexplate And Crankshaft Mounting Face For Damage (Fail), Replace The
Torque Converter, Flexplate, Flexplate Bolts, Transmission Front Pump And Engine
Short Block (Can Be Claimed With Operation E Or F) (Do Not Use With Any Labor
Operations Outside Of This Article)
202212D
19.7
Hrs.
Vehicles Without Lane Departure: Additional Time To Check And Correct Front Toe
(Can be Claimed With Operation A-D Only)
202212E
0.6
Hrs.
Vehicles With Lane Departure: Additional Time To Check And Correct Front Toe
(Can be Claimed With Operation A-D Only)
202212F
0.8
Hrs.
Repair/Claim Coding
Causal Part:
6375
Condition Code: 01
Service Procedure
1. Does the vehicle exhibit a rattle noise that has been isolated to the bellhousing?
(1). Yes - proceed to Step 2.
(2). No - this article does not apply. Refer to WSM, Section 100-01 for further diagnostics.
2. Release the fuel system pressure. Refer to Workshop Manual (WSM), Section 310-00A.
3. Remove the transmission and inspect the engine block mounting face for the presence of dowel pins. If
the dowel pins are not present in the engine block, inspect the transmission. If the dowel pins are
present in the transmission, remove the dowel pins and reinstall into the engine block prior to
transmission installation. Refer to WSM, Section 307-01A.
4. Remove the flexplate and inspect the crankshaft mounting face for damage. Are indentations present
on the edges of the crankshaft? (Figure 1)
(1). Yes - replace the torque converter, flexplate, flexplate bolts, and transmission front pump. Refer to
WSM, Section 307-01A. If dowel pins are damaged or missing, replace as needed. Proceed to Step 5.
(2). No - replace the torque converter, flexplate, flexplate bolts, and transmission front pump. Refer to
WSM, Section 307-01A. If dowel pins are damaged or missing, replace as needed. Proceed to Step
46.
Figure 1
5. Evacuate the A/C system. Refer to WSM, Section 412-00.
6. Drain the cooling system. Refer to WSM, Section 303-03A.
7. Remove the degas bottle. Refer to WSM, Section 303-03A.
8. Remove the ground cable stud bolt. (Figure 2)
Figure 2
9. Disconnect the junction box electrical connector. (Figure 3)
Figure 3
10. Release the tabs. Lift and position the top part of junction box aside. (Figure 4)
Figure 4
11. Release the tabs and open the cover. (Figure 5)
Figure 5
12. Remove the nuts and disconnect the wiring harness cables. (Figure 6)
Figure 6
13. Remove the bolts and detach the wiring harness retainers. (Figure 7)
Figure 7
14. Detach the wiring harness retainers from the engine mount and valve cover stud bolt. (Figure 8)
Figure 8
15. Disconnect the powertrain control module (PCM) electrical connector, engine harness electrical
connector and retainer. (Figure 9)
Figure 9
16. Detach the coolant tube return hose retainer.
(1). Disconnect the lower radiator hose from the thermostat housing.
17. Push the intake manifold retainer in. Disconnect and position the brake vacuum tube aside. (Figure
10)
Figure 10
18. Disconnect the vacuum tube at the brake vacuum pump and retainer. (Figure 11)
Figure 11
19. Disconnect the coolant hoses.
(1). For vehicles without an auxiliary heater, disconnect the coolant hose quick connect coupling.
(Figure 12)
(2). For vehicles with an auxiliary heater, detach the upper radiator hose retainer. (Figure 13)
Figure 12
Figure 13
20. Disconnect the fuel tube and EVAP canister purge valve quick release couplings. (Figure 14)
Figure 14
21. Loosen the clamp and remove the charge air cooler (CAC) tube. (Figure 15)
NOTE: When removing any turbocharger air intake system components, make sure to cover any
open ports to prevent debris from entering the system. The turbocharger compressor vanes can
be damaged by even the smallest particles. All components need to be inspected and cleaned
prior to installation or reassembly.
Figure 15
22. Disconnect the tailpipe and position aside. Discard the tailpipe fasteners. (Figure 16)
Figure 16
23. Remove and discard the exhaust gasket. Make sure the mating faces are clean and free of foreign
material. (Figure 17)
Figure 17
24. Remove the fasteners and position the fender splash shield aside on both sides of the vehicle. (Figure
18)
Figure 18
25. Detach and disconnect the engine harness electrical connector. (Figure 19)
Figure 19
26. Disconnect the A/C compressor electrical connectors and wiring harness retainers. (Figure 20)
Figure 20
27. Remove the nuts and disconnect the A/C lines. (Figure 21)
Figure 21
28. Remove the A/C compressor belt. Refer to WSM, Section 303-05A.
29. Drain the oil and install the drain plug. (Figure 22)
Figure 22
30. Using a lifting table, support and secure the engine. Use General Equipment Powertrain Jack and
wooden block as needed.
31. Disconnect special service tool 303-F070, Support Bar, Engine.
32. Remove the front engine mount. (Figure 23)
Figure 23
33. Lower the engine.
34. Disconnect the heated oxygen sensor (H02S) and catalyst monitor sensor connectors. (Figure 24)
Figure 24
35. Remove the nuts and the catalytic converter. Discard the nuts. (Figure 25)
Figure 25
36. Discard the catalytic converter gasket. Make sure the mating faces are clean and free of foreign
material. (Figure 26)
Figure 26
37. Position the cover aside and remove the nut and the positive battery cable. Disconnect the generator
electrical connector. (Figure 27)
Figure 27
38. Detach the generator wiring harness retainers and position the harness on the transmission. (Figure
28)
Figure 28
39. Loosen the turbocharger inlet pipe clamp. Remove the engine appearance cover stud, bolt, and
turbocharger inlet pipe. (Figure 29)
Figure 29
40. If necessary, install special service tool 303-050 (T70P-6000) Lifting Bracket, Engine. (Figure 30-31)
Figure 30
Figure 31
41. Install the engine lift equipment.
42. Remove the adjustable mounting arm and/or engine support if installed.
43. Mount the engine to the engine stand.
44. Replace the short block. Refer to WSM, Section 303-01A.
45. To install the engine, reverse the removal procedure in this article. If dowel pins are damaged or
missing, replace as needed.
46. Apply Motorcraft® Multi-Purpose Grease Spray to the torque converter pilot hub prior to reassembly.
47. Install the transmission. Refer to WSM, Section 307-01A.
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All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge,
tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do
not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the
Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended
Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was
current at the time of printing. Ford Motor Company reserves the right to supersede this information with updates. The most recent
information is available through Ford Motor Company's on-line technical resources.