CSR 510
Service Bulletin Details
Public Details for: CSR 510
Cummins inc. Has decided that a defect that relates to motor vehicle safety exists in certain b6.7 diesel engines manufactured between december 16, 2015, and march 24, 2020, and equipped with fuel module option fs90301 or fs90453. Cummins
- 2020 - 2019 - 2018 - 2017 - 2016 -
Models from 2020
2020 ALTEC AERIAL DEVICE |
2020 ALTEC DIGGER DERRICK |
Models from 2019
2019 ALTEC AERIAL DEVICE |
2019 ALTEC DIGGER DERRICK |
Models from 2018
2018 ALTEC AERIAL DEVICE |
2018 ALTEC DIGGER DERRICK |
Models from 2017
2017 ALTEC AERIAL DEVICE |
2017 ALTEC DIGGER DERRICK |
Models from 2016
2016 ALTEC AERIAL DEVICE |
2016 ALTEC DIGGER DERRICK |
210 Inverness Center Parkway Birmingham, AL 35242 Telephone: 205-991-7733 Facsimile: 205-991-9993 www.altec.com IMPORTANT ORIGINAL EQUIPMENT MANUFACTURER RECALL This notice applies to your vehicle. See attached serial number list. NHTSA Safety, FMVSS Compliance, or Emissions Recall Dear Altec Owner, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act and the Canada Motor Vehicle Safety Act. Altec Industries, Inc. has been informed that a defect exists in a motor vehicle you possess that is equipped with Altec equipment, based upon a notification from the Original Equipment Manufacturer (OEM) relating to motor vehicle safety, compliance, or emissions. Refer to the attached documentation that follows this letter. If you have additional questions, please contact your Altec Account Manager. You may also contact the OEM using the contact information provided in the attached recall notice. For US owners: after contacting the OEM according to the attached notice, if you are still not able to have the safety condition remedied within a reasonable time, you may write to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov. If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. If you have sold or retired the unit, please call Altec at 1-877-GO-ALTEC (1-877-462-5832) so the records may be changed. If you have leased this equipment to another person or company, you are required by Federal Law to forward a copy of this notice to the lessee by first class mail within ten (10) days of the receipt of this notice. We appreciate your assistance in following this action in the interest of your safety and continued satisfaction with Altec products. Thank you for your immediate attention on this important matter. Altec Industries, Inc. Midwest Operations St. Joseph, MO. CSR 510 Component/Supplier Recall March 12, 2021 Units Affected: Certain B6.7 diesel engines manufactured between December 16, 2015 and March 24, 2020 and equipped with fuel module option FS90301 or FS90453. (Please verify that your unit serial number is affected by reviewing the attached list in this CSR or by accessing your fleet on connect.altec.com/login) Cummins C2302 - Fuel Heater Module Altec is committed to providing our customers reliable products from initial delivery throughout the useful life of the machine. This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Cummins Inc. has decided that a defect which relates to motor vehicle safety exists in certain B6.7 diesel engines manufactured between December 16, 2015 and March 24, 2020 and equipped with fuel module option FS90301 or FS90453. Cummins has released field Safety Campaign #C2302 “86.7 Engine-Mounted Fuel Heater Safety Campaign” to correct the condition detailed in the attached Cummins communication. This safety recall addresses the potential safety defect for your engine. However, this repair will disable the fuel heater. Cummins is currently working to determine an appropriate cold weather starting aid for customers that require it. Cummins Distributors and Dealers will be notified when a separate field action is available. Contact the nearest Cummins Distributor or authorized warranty dealer to arrange to have this campaign performed on your engine. In the meantime, to mitigate the safety risk, Cummins has advised action. Please refer to the attached communication from Cummins for further details. Altec is not able to complete this repair. All work must be completed by an authorized Cummins Distributor or authorized warranty dealer. This repair is not covered under the Altec Warranty policy. Inspection labor Repair labor Account # Travel NHTSA code Prime fail P/N Doc ref Altec Use Only 0.0 hr 0.0 hr None Not Included n/a n/a n/a Parts Kit N/A Page 1 of 1 Part Number Qty Warranty N/A N/A C. *** IMPORTANT SAFETY RECALL*** NHTSA Recall No. 20E-018 Cummins Campaign #C2302 May 29, 2020 Dear Cummins Customer: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Cummins Inc. has decided that a defect which relates to motor vehicle safety exists in certain B6.7 diesel engines that were manufactured between December 16, 2015 and March 24, 2020 and equipped with fuel module option FS90301 or FS90453 . This notice applies to your engine(s) listed on the enclosed EngineNehicle list. If your engine wa s manufactured between December 16, 2015 and February 25, 2019 , you received a similar notice regarding NHTSA Recall No. 19E-020 (Cummins Safety Campaign #C2127) pertaining to your engine(s). This recall notice supersedes the prior recall notice; you must have the remedy described in this recall performed on your engine, even if your engine was remedied under the prior recall. If your engine was manufactured between February 26, 2019 and November 5, 2019, your engine may have had repairs done according to Cummins Campaign #C2128 or ATC2278. This recall notice supersedes actions under those field actions; you must have the remedy described in this recall performed on your engine, even if your engine was remedied under those actions. If your engine was manufactured between November 6, 2019 and March 24, 2020, this is a new action . WHY IS A RECALL BEING CONDUCTED? Fuel module options FS90301 and FS90453 contain an electric fuel heater. Internal electrical heating within the fuel heater may create sufficient heat inside the fuel heater to cause plastic in the fuel heater to melt and potentially catch fire. It may also cause an engine stall. A fire, if undetected and uncontained , presents an increased risk of personal injury. An unexpected engine stall may increase the risk of a crash. If this condition exists, melting of the fuel heater or fuel seepage from around the fuel heater may be visible during a service event, smoke may precede or accompany a fire, or the engine may become increasingly difficult to start. WHAT ARE WE DOING ABOUT THE PROBLEM? Cummins has released field Safety Campaign #C2302 "86.7 Engine-Mounted Fuel Heater Safety Campaign" to correct this condition . This campaign is currently available at Cummins Cummins !nc Box 3005 Col umbus . IN 47202-3005 USA M ail Code: 409 11 Ph one: 1 800 C U MMI N S care . curnmins . com Distributors and Cummins-authorized Warranty Dealers. The remedy will consist of the following: (1) disabling the fuel heater by either installing a plug in place of the fuel heater or otherwise rendering the fuel heater inoperable and (2) removing the fuse supplying electrical power to the fuel heater and installing a cover over the wire harness connector. The repair will be completed free of charge (parts and labor) and most applications will require approximately 30 minutes to complete. This safety recall addresses the potential safety defect for your engine . However, this repair will disable the fuel heater. Cummins is currently working to determine an appropriate cold weather starting aid for customers that require it. Cummins Distributors and Dealers will be notified when a separate field action is available. WHAT SHOULD YOU DO? Contact the nearest Cummins Distributor or authorized Warranty Dealer to arrange to have this campaign performed on your engine. The distributor or dealer will work with you to schedule the best date to complete this repair. In the meantime, to mitigate the safety risk, Cummins advises you to remove the fuel heater fuse as shown in Figures 1, 2 or 3 below (based on the vehicle). Federal law requires vehicle lessors receiving this recall notice to forward a copy of this notice to the lessee within ten (10) days. Also, it is a violation of Federal law for a dealer to deliver a new vehicle or equipment covered by this recall notice under a sale or lease until the defect has been remedied. If you previously paid to have this recall performed on your vehicle, you may be eligible for reimbursement. Please contact Cummins Care at the number below for more information. WHO SHOULD YOU CONTACT IF YOU HAVE FURTHER QUESTIONS OR CONCERNS? If you have questions or concerns about this recall , please contact your local Cummins Distributor or authorized warranty dealer. You may also contact Cummins Care at 1-800CUMMINS (1-800-286-6467) or visit our website at care.cummins.com. If you have a complaint relative to this recall, you may report it to the following : Administrator National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE Washington, DC 20590 You may also call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. If you have not registered your Cummins product, please complete the enclosed registration card or register your product at https://prodreg.cummins.com/prodreg/#/webform/contactlnfo. If you are no longer the owner of the engine or vehicle listed in the table, please forward this notice to the new owner or provide the new owner's contact information to Cummins at [email protected] so that we can notify them of this recall. Cummins is taking this action in the interest of safety and satisfaction with our products. We apologize for any inconvenience and thank you for your attention to this matter. Sincerely, Campaign Administrator Cummins Inc. Navistar® CE Bus and 1300 FBC Fuse Removal Instructions (Reference Figure 1 below) 1. Disconnect vehicle battery. 2. Locate red 50 Amp or green 30 Amp Maxi Fuse on under hood fuse panel. 3. Remove fuse cap and discard red or green Maxi Fuse. 4. Reinstall fuse cap. Do not replace fuse. 5. Reconnect vehicle battery. . .-·....,. -. ... ~ · -.:_ ~ . . 'l .. ·.~ ',. ·~ \ · ,.• . / Figure I - Location of Fuse on Navistar® CE Bus and 1300 FBC. . Navistar® MV, HV and TC Commercial Bus (some OuraStar (4300)/WorkStar (7300) Fuse Removal Instructions (Reference Figure 2 below) 1. Disconnect vehicle battery. 2. Remove 30 or 40 amp fuse located at 2C cavity. 3. Reconnect vehicle battery. Figure 2 - Location of 30A or 40A Fuse on Navistar® MY/HY/TC. Navistar® DuraStar (4300) / WorkStar (7300) / HC Commercial Bus Fuse Removal Instructions (Reference Figure 3 below) 1. Disconnect vehicle battery. 2. Remove Power Distribution Module (PDM) cover, located under the hood on the driver side of the vehicle. 3. Remove fuse located at cavity 2C. 4. Reconnect vehicle battery. Fi gure L Location of Fuse on Navistar® DuraStar (4300) / Work Star (7300) I HC Commerc ia l Bus