NTB14051A

Classification:
EL14-004a
Reference:
Date:
NTB14-051a
August 7, 2014
2013-2014 SENTRA; NO CRANK NO START AND DTCS STORED
This bulletin has been amended to the Title. A SERVICE PROCEDURE has been added. Revisions under
ACTION and CLAIMS INFORMATION reflect this addition. Discard all previous versions of this bulletin.
APPLIED VEHICLE: 2013 - 2014 Sentra (B17)
IF YOU CONFIRM:
The engine will not start (the starter does not operate)
AND
Any of the following DTCs are found stored:
 P1650 (Starter Motor Relay 2)
 P1651 (Starter Motor Relay)
 B210C (Starter Control Relay Off)
Combined with
One or more of the following DTCs:
 B2562, B00A0, B142A, C1601
ACTION:
1) Test the battery with the GR8 Multitasking Battery Diagnostic Station (GR8 battery
tester/charger).
a. If the battery passes testing, skip to step 2.
 Charge the battery if required by the battery tester/charger.
b. If the battery does not pass testing, replace it.
 Refer to WINFAST or your Electronic Parts Catalog for the battery part number.
 Make sure the replacement battery is fully charged and ready for service before
releasing the vehicle to the customer.
 Reset / Re-initialize Clock, Radio Presets, Power Windows, etc.
2) Reprogram the ECM using CONSULT-III plus, and then confirm: The starter operates,
the engine starts, and no DTCs stated above are stored after starting the engine.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be
performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information
that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
Battery Testing
1. Test the battery with the GR8 battery tester/charger.

To operate, use the instruction manual if needed.
a. If the battery passes testing, skip to ECM Reprogramming starting further below
on this page.
 Charge the battery if required with the GR8 battery tester/charger.
b. If the battery does not pass testing, replace it.
 Refer to WINFAST or your Electronic Parts Catalog for the battery part number.
 Make sure the replacement battery is fully charged and ready for service before
releasing the vehicle to the customer.
 Reset / Re-initialize Clock, Radio Presets, Power Windows, etc.
ECM Reprogramming

Most instructions for reprogramming with CONSULT-III plus (C-III plus) are
displayed on the CONSULT PC screen.

If you are not familiar with the reprogramming procedure, click here. This will link
you to the "CONSULT- III plus (C-III plus) Reprogramming" general procedure.

Take the vehicle for a 10 minute drive in order to meet the following Idle Air Volume
Learn (IAVL) conditions:
 Engine coolant temperature: 70 -100°C
(158 - 212°F)
 Battery voltage: More than 12.9V (At idle)
 Transmission: Warmed up
Figure A

After reprogramming is complete, you will be required to perform Throttle Valve
Closed Position, Idle Air Volume Learn, Accelerator Closed Position, and DTC
erase.
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CAUTION:

Connect the GR8 to the vehicle 12 volt battery and set to ECM power supply mode.
If the vehicle battery voltage drops below 12.0V or rises above 13.5V during reprogramming,
the ECM may be damaged.

Be sure to turn OFF all vehicle electrical loads.
If a vehicle electrical load remains ON, the ECM may be damaged.

Be sure to connect the AC Adapter.
If the CONSULT PC battery voltage drops during reprogramming, the process
will be interrupted and the ECM may be damaged.

Turn off all external Bluetooth® devices (e.g., cell phones, printers, etc.) within
range of the CONSULT PC and the VI. If Bluetooth® signal waves are within
range of the CONSULT PC during reprogramming, reprogramming may be
interrupted and the ECM may be damaged.
1. Connect the CONSULT PC to the vehicle to begin the reprogramming procedure.
2. Open C-III plus.
3. Wait for the plus VI to be recognized.

Serial number will display when the plus VI is recognized.
4. Select Re/programming, Configuration.
Step 3: plus VI
is recognized
Step
4
Figure 1
5. Follow the on-screen instructions and navigate C-III plus to the screen shown in
Figure 2 on the next page.
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6. When you get to the screen shown in Figure 2, confirm this bulletin applies as follows.
A. Find the ECM Part Number and write it on the repair order.
NOTE: This is the current ECM Part Number (P/N).
xxxxxxxxxxxxxx
6A: Current ECM P/N
xxxx
xxxxxxxxxxxxxx
xxxxxxxxxxxxxx
Figure 2
B. Compare the P/N you wrote down to the numbers in the Current ECM Part Number
column in Table A on the next page.

If there is a match, this bulletin applies. Continue with the reprogramming
procedure.

If there is not a match, ECM reprogramming does not apply.
 Close C-III plus and refer to ASIST for further diagnostic information.
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NTB14-051a
Table A
MODEL
2013 Sentra
CURRENT ECM PART NUMBER: 237103SA0A,
3SA2A,
3SA4A,
3SA5A,
3SA6A,
3SB0A,
3SG2A,
3SG3A,
3SA0B, 3SA0C, 3SA0D,
3SA2B, 3SA2C, 3SA2D,
3SA4B, 3SA4C, 3SA4D,
3SA5B, 3SA5C, 3SA5D,
3SA6B, 3SA6C, 3SA6D,
3SB0B, 3SB0C, 3SB0D,
3SG2B, 3SG2C, 3SG2D,
3SG3B, 3SG3C, 3SG3D,
3SG6A, 3SG6B
3SG7A, 3SG7B
3SR2A, 3SR2B
3SR3A, 3SR3B
3SA0E
3SA2E
3SA4E
3SA5E
3SA6E
3SB0E
3SG2E
3SG3E
9AM0A, 9AM0B, 9AM0C
9AM1A, 9AM1B, 9AM1C
9AM2A, 9AM2B, 9AM2C
2014 Sentra
9AM3A, 9AM3B, 9AM3C
9AM4A, 9AM4B
9AM5A, 9AM5B
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7. Follow the on-screen instructions to navigate C-III plus and reprogram the ECM.
NOTE:

In some cases, more than one new P/N for reprogramming is available.
 In this case, the screen in Figure 3 displays.
 Select and use the reprogramming option that does not have the message
“Caution! Use ONLY with NTBXX-XXX”.

If you get this screen and it is blank (no reprogramming listed), it means there is no
reprogramming available for this vehicle. Close C-III plus and refer back to ASIST for
further diagnosis.
xxxxx-xxxxx
xxxxx-xxxxx
xxxxxxxxxxxxxxxxxxxxxx
xxxxx-xxxxx
xxxxx-xxxxx
xxxxxxxxxxxxxxxxxxxxxx
Figure 3
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8. When the screen in Figure 4 displays, reprogramming is complete.
NOTE: If the screen in Figure 4 does not display (reprogramming does not complete),
refer to the information on the next page.
9. Disconnect the battery charger from the vehicle.
10. Select Next.
Step
10
Figure 4
NOTE:

In the next steps (page 9), you will perform Throttle Valve Closed Position, Idle Air
Volume Learn, Accelerator Closed Position, and DTC erase.

These operations are required before C-III plus will provide the final reprogramming
confirmation report.
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ECM Recovery
Do not disconnect the plus VI or shut down C-III plus if reprogramming does not
complete.
If reprogramming does not complete and the “!?” icon displays as shown in
Figure 5:

Check battery voltage
(12.0 - 15.5 V).

Ignition is ON, engine OFF.

External Bluetooth® devices
are OFF.

All electrical loads are OFF.

Select retry and follow the
on screen instructions.

“Retry” may not go through
on first attempt and can be
selected more than once.
Figure 5
If reprogramming does not complete and the “X” icon displays as shown in
Figure 6:

Check battery voltage
(12.0 - 15.5 V).

CONSULT A/C adapter is
plugged in.

Ignition is ON, engine OFF.

Transmission is in Park.

All C-III plus / VI cables are
securely connected.

All C-III plus updates are
installed.

Select Home, and restart
the reprogram procedure
from the beginning.
Figure 6
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11. Follow the on-screen instructions to perform the following:

Throttle Valve Closed Position

Idle Air Volume Learn (IAVL)
NOTE:
 Listed below are common conditions required for IAVL to complete.
 If IAVL does not complete within a few minutes, a condition may be out of
range.
 Refer to the appropriate Electronic Service Manual (ESM) for specific
conditions required for the vehicle you are working on.
o
o
o
o
o
o
o
Engine coolant temperature: 70 -100° C (158 - 212°F)
Battery voltage: More than 12.9V (At idle)
Selector lever: P or N
Electric load switch: OFF (Air conditioner, headlamp, rear window defogger)
Steering wheel: Neutral (Straight-ahead position)
Vehicle speed: Stopped
Transmission: Warmed up

Accelerator Pedal Close Position Learning

Erase DTCs
Continue to the next page.
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12. When the entire reprogramming process is complete, the screen in Figure 7 will display.
13. Verify the before and after part numbers are different.
14. Print a copy of this screen (Figure 7) and attach it to the repair order for warranty
documentation.
15. Select Confirm.
xxxxx
Step
13
xxxxx
xxxxxxx
xxxxxxxxxxxxxxxxx
Step
14
Step
15
Figure 7
16. Close C-III plus.
17. Turn the ignition OFF.
18. Disconnect the plus VI from the vehicle.
19. Make sure the vehicle operates correctly and the MIL is OFF.

If the MIL comes ON, go back to ASIST for further diagnostic information.

Diagnosis and repairs beyond ECM reprogramming are not covered by this bulletin.
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CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Reprogram ECM
Test battery
(1)
DE97AA
GB18AA
HD
32
(2)
(1) Refer to the electronic parts catalog (FAST) and use the Blank ECM assembly part number (23703-*****)
as the Primary Failed Part (PFP).
(2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated FRT.
And if needed on the same repair line:
DESCRIPTION
PFP
OP CODE
FRT
Replace battery
(1)
GB181A
(2)
(1) Refer to the electronic parts catalog (FAST) and use the Blank ECM assembly
part number (23703-*****) as the Primary Failed Part (PFP).
(2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated FRT.
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