ITB15020
Service Bulletin Details
Public Details for: ITB15020
Service information the appearance of painted alloy wheels can be damaged if acidic cleaners are used. Do not use chrome wheel cleaner on painted wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruct
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Classification: Reference: Date: WT15-003 ITB15-020 May 7, 2015 PRECAUTIONS FOR CLEANING PAINTED ALLOY WHEELS APPLIED VEHICLE: All Infiniti vehicles equipped with painted alloy wheels. SERVICE INFORMATION Stains/spots caused by acidic cleaner The appearance of painted alloy wheels can be damaged if acidic cleaners are used (see example in Figure 1). NOTE: See page 2 for example of painted wheel and chrome wheel. See page 2 for cleaning product pH information. DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Figure 1 Wash dirt off the vehicle and wheels with a wet sponge and plenty of water. Clean the vehicle and wheels thoroughly using a mild soap, a special vehicle soap, or general purpose dishwashing liquid, mixed with clean lukewarm (never hot) water. Infiniti recommends that the road wheels be waxed to protect against road salt in areas where it is used during winter. Make sure to follow all instruction in the Appearance and Care Section of the Owner’s Manual. IMPORTANT: Damage to wheel appearance due to the use of inappropriate chemicals or cleaning products is not covered under warranty. Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti dealer to determine if this applies to your vehicle. 1/3 Example of painted and chromed wheel Figure 2 Example of a Painted Alloy Wheel Although the painted wheel has a high luster (shinny) appearance, it does not have a mirror like finish as found on a chromed wheel. Example of a Chromed Alloy Wheel A chromed wheel has a highly reflective finish (like a mirror). Cleaning Product pH information Alloy Wheels are susceptible to damage from clearers with a pH that is acidic or alkaline. Cleaners should have a pH that is close to neutral (pH of 7). Cleaners with a neutral pH include mild soaps, and general purpose dishwashing liquids. The pH scale is from 0 to 14: 0 1 2 3 Acidic 4 5 6 7 Neutral 8 9 10 11 12 Alkaline 13 14 The more a cleaning product deviates from a pH of 7 (or neutral) the harsher the cleaner is, and the more likely it is to cause appearance damage. The pH of a product can usually be found on the MSDS (Materials Safety Data Sheet) for a given product. See examples of pH information from MSDS on the next page. 2/3 ITB15-020 Examples of pH Information From MSDS Example 1 pH of 1-2: This is very acidic (harsh cleaner) Example2 pH of 7-8: This is neutral (mild cleaner – recommended ) Example 3 pH of 10-11: This is alkaline (harsh cleaner) 3/3 ITB15-020