ITB15020

Service Bulletin Details

Public Details for: ITB15020

Service information the appearance of painted alloy wheels can be damaged if acidic cleaners are used. Do not use chrome wheel cleaner on painted wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruct


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Classification:
Reference:
Date:
WT15-003
ITB15-020
May 7, 2015
PRECAUTIONS FOR CLEANING PAINTED ALLOY WHEELS
APPLIED VEHICLE: All Infiniti vehicles equipped with painted alloy wheels.
SERVICE INFORMATION

Stains/spots caused by
acidic cleaner
The appearance of painted alloy wheels can
be damaged if acidic cleaners are used (see
example in Figure 1).
NOTE:
 See page 2 for example of painted wheel
and chrome wheel.


See page 2 for cleaning product pH
information.
DO NOT use Chrome Wheel Cleaner on
Painted Wheels. Many chrome wheel
cleaners have acidic ingredients.
Figure 1

Wash dirt off the vehicle and wheels with a wet sponge and plenty of water.

Clean the vehicle and wheels thoroughly using a mild soap, a special vehicle soap, or general purpose
dishwashing liquid, mixed with clean lukewarm (never hot) water.

Infiniti recommends that the road wheels be waxed to protect against road salt in areas where it is used
during winter.

Make sure to follow all instruction in the Appearance and Care Section of the Owner’s Manual.
IMPORTANT: Damage to wheel appearance due to the use of inappropriate chemicals or cleaning products is
not covered under warranty.
Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained
individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe
that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti dealer to determine if this
applies to your vehicle.
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Example of painted and chromed wheel
Figure 2
Example of a Painted Alloy Wheel
Although the painted wheel has a high luster
(shinny) appearance, it does not have a
mirror like finish as found on a chromed
wheel.
Example of a Chromed Alloy Wheel
A chromed wheel has a highly reflective
finish (like a mirror).
Cleaning Product pH information

Alloy Wheels are susceptible to damage from clearers with a pH that is acidic or alkaline.

Cleaners should have a pH that is close to neutral (pH of 7). Cleaners with a neutral pH include mild
soaps, and general purpose dishwashing liquids.
The pH scale is from 0 to 14:
0
1
2
3
Acidic
4
5
6
7
Neutral
8
9
10
11
12
Alkaline
13
14

The more a cleaning product deviates from a pH of 7 (or neutral) the harsher the cleaner is, and the
more likely it is to cause appearance damage.

The pH of a product can usually be found on the MSDS (Materials Safety Data Sheet) for a given
product.

See examples of pH information from MSDS on the next page.
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ITB15-020
Examples of pH Information From MSDS
Example 1
pH of 1-2:
This is very acidic
(harsh cleaner)
Example2
pH of 7-8:
This is neutral
(mild cleaner – recommended )
Example 3
pH of 10-11:
This is alkaline
(harsh cleaner)
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ITB15-020


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