TT 57 21 02

Service Bulletin Details

Public Details for: TT 57 21 02

Hood latch input required for adapting immobilizer test plan success.


- 2021 - 2020 - 2019 - 2018 - 2017 - 2016 - 2015 -

Technical Tip
57-21-02TT - Keys Cannot Be Adapted, Test Plan Fails Stating: “Immobilizer
Participant Instrument Cluster Could not be Adapted”
Transaction No:
2063322/1
Release date:
05/07/2021
Condition
ATTENTION:
THIS IS A TECH TIP, NOT A TECHNICAL BULLETIN.
TECH TIPS ARE NOT ASSOCIATED WITH WARRANTY CLAIMING.
Applicable Vehicles
Model(s)
Year
Eng. Code
Trans. Code
VIN Range From
VIN Range To
Arteon
2019-2021
All
All
All
All
Atlas
2018-2021
All
All
All
All
Atlas Cross Sport
2020-2021
All
All
All
All
Golf/GTI/eGolf
2015-2021
All
All
All
All
Jetta
2019-2021
All
All
All
All
Tiguan LWB
2018-2021
All
All
All
All
Revision Table
Instance Number
Published Date
Version Number
2063322/1
5/7/21
57-21-02TT
Reason For Update
Original publication.
Technical Background
While attempting to adapt keys via the “Adapt immobilizer” test plan, the test plan will not complete. The following
message is received: “The immobilizer participant instrument cluster could not be adapted. The following malfunction
has occurred:“ No malfunction is specified. The test plan may also say: “The immobilizer participant instrument cluster
is not an active participant of the immobilizer“.
Service
The test plan checks to see if the vehicle’s hood is open. If the hood was not open when attempting the test plan,
open the hood and re-try the test plan. If the hood was open during the test plan, close and re-open the hood and reattempt the test plan.
Technical Tip
57-21-02TT - Keys Cannot Be Adapted, Test Plan Fails Stating: “Immobilizer
Participant Instrument Cluster Could not be Adapted.”
Transaction No:
xxxxxxx/x
Release date:
5/7/2021
Additional Information
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