A0021472031473_3

00 Car wash brush bristles trapped in the headlight to the fender seam
00 21 47 2031473/3 June 23, 2021. Supersedes Technical Service Bulletin Group 00 number 19-29 dated
December 9, 2019 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
All
2011 - 2023
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
3
-
Revised header (Additional models and model years)
2
12/09/2019
Revised header (Additional models and model years)
1
10/31/2012
Initial publication
Customer states:
 Bristles from the car wash are discovered
between the headlight and the front fender
(Figure 1).
Figure 1. Car wash bristle is stuck in the body gap.
Technical Background
The vehicle design in the area around the headlights has a gap that, when the vehicle is washed in car washes
having a particular bristle angle and type, can trap these bristles in this area, tear away from the mechanism and
lodge in the gap between the headlight and fender.
Page 1 of 2
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Production Solution
Not applicable.
Service
Remove the bristle fragments from the headlight. Please explain the cause to the customer and suggest that they
change the car wash they use.
Warranty
This damage is due to outside influence and is not covered by any Audi Warranty.
Additional Information
All part and service references provided in this TSB (2031473) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 2 of 2
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.