TIN-21-52B-001

* * TECHNICAL INFORMATION NOTICE * *
DATE:
November 1, 2021
TO:
Mitsubishi Motors US & Puerto Rico Dealer Service and Parts Managers
RE:
Takata Airbag Recall – $50 Amazon.com Gift Card Promo Notification
TIN NO.:
TIN-21-52B-001
AFFECTED VEHICLES: Certain 2004-2007 Lancer, 2004-2006 Lancer Evolution,
2006-2009 Raider, and 2012-2017 i-MiEV
PURPOSE:
As part of our continuing efforts to minimize the number of vehicles with an open Takata
airbag inflator recall, MMNA has put together a new limited-time promotional offer for all
affected customers. For Takata Airbag recall repairs made between 11/1/2021 and
1/31/2022, customers will be eligible to receive a $50 Amazon.com Gift Card via email (one
gift card per VIN). Timely claim submissions will minimize the time required to deliver Gift
Cards to recipients. Additionally, capturing accurate customer contact information at the
time of the repair will assist in the repair verification process.
On November 1, 2021, MMNA sent approximately 42,000 postcards to affected owners urging
them to have this important recall completed as quickly as possible. Customers may also be
notified via email and/or phone. These postcards and emails explain that customers will need
to complete a brief survey to enter their email address, contact information and VIN. They will
access the survey from the www.mitsubishicars.com/recall landing page or by a QR Code,
which will be included on the postcard and emails. Survey Information will be compared to
contact information captured at the time of the visit to help verify the repair.
Customers with questions can call the MMNA Call Center at 888-648-7820. Customer Relations
is aware of this program and will be able to assist as necessary.
As a reminder, MMNA has ample inventory of Takata recall parts. To minimize any customer
inconvenience, be sure your dealership has an adequate supply of recall parts.
*NOTE: A copy of the draft communication to owner is attached.
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(5142
URGENT AIRBAG
SAFETY RECALL
URGENTE RETIRO DE SEGURIDAD DE LA BOLSA DE AIRE
$50
Complete your urgently needed FREE recall repair by
January 31, 2022 and receive a $50 Amazon.com
Gift Card* from Mitsubishi.
Complete la reparación GRATIS del urgentemente necesario retiro de
seguridad antes del 31 de enero de 2022 y reciba una $50 Amazon.com
Tarjeta de Regalo* de parte de Mitsubishi.
CALL 1-855-681-6147
LLAME 1-855-681-6147
JOHN SMITH
123 STREET RD
ANYWHERE, OH 12345-1234
Presort Std
US Postage
PAID
Dallas, TX
Permit No. 919
M-1021-W-01
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You and your passengers are at risk of death or serious injury.
If the driver and passenger airbags are not repaired, the airbags
can explode and shoot sharp metal fragments inside your
vehicle, killing or injuring you and your loved ones.
To avoid long waits at the dealership or being without your
vehicle, a FREE loaner or rental vehicle can be reserved for you
when you call to schedule your FREE recall repair.
Usted y sus pasajeros estan en riesgo de muerte o de graves heridas. Si la bolsa de aire
del chofer y/o del pasajero no son reparadas, las bolsas de aire podrian explotar y lanzar
fragmentos de metal filosos dentro de su vehiculo, matando o hiriendo a usted y a sus
seres queridos.
Para evitar largas esperas en el concesionario o estar sin su vehiculo, un vehiculo de
prestamo o alquiler GRATIS puede ser reservado para usted cuando llame para coordinar su
reparación GRATIS.
CALL
1-855-681-6147
LLAME AL 1-855-681-6147
Weekdays, 8 AM to 7 PM EDT
VISIT
mitsubishicars.com/
dealers
HABLAMOS ESPAÑOL.
to locate your closest
Mitsubishi dealer
After your FREE airbag recall repair is completed, scan this QR code
and enter your contact and vehicle information to receive your Gift
Card. A valid email address is necessary to redeem this offer.
https://www.mitsubishicars.com/recall
Luego que se complete la reparación GRATIS de el retiro de la bolsa de aire,
escanee el codigo QR o accese el enlace en www.mitsubishicars.com/recall para
entrar su información de contacto y la de su vehiculo para recibir su tarjeta de
regalo. Se necesita una dirección de correo electronico para redimir esta oferta.
YOUR VEHICLE INFORMATION INFORMACIÓN DE SU VEHÍCULO
2004 Lancer
VIN: 123456789
Recall: SR-14-012
Please refer to this information when scheduling your FREE recall repair.
Consulte esta información al programar su reparación de retiro (recall) GRATIS.
*Restrictions apply, see amazon.com/gc-legal
Offer is nonnegotiable and non-assignable. One offer per VIN number. Valid at participating Mitsubishi dealers for
repairs made between 11/1/2021 and 1/31/2022.© 2020 Mitsubishi Motors North America, Inc.
Notice to California Residents: The California Consumer Privacy Act of 2018 (“CCPA”) provides additional rights to know,
delete, and opt out/opt in, and requires businesses collecting or disclosing personal information to provide notices
and means to exercise such rights. Our full privacy policy, including CCPA notices and rights for California Residents, is
located here: https://www.mitsubishicars.com/privacy.
*Restriciones aplican, vea amazon.com/gc-legal
Oferta es no-negociable y no-asignable. Una oferta por VIN. Valido en concesionarios Mitsubishi participantes para
reparaciones realizadas entre 11/1/2021 y 1/31/2022. © 2020 Mitsubishi Motors North America, Inc.
Aviso para los residentes de California: La Ley de Privacidad del Consumidor de California de 2018 (“CCPA”) proporciona
derechos adicionales para conocer, eliminar y optar por no participar / aceptar, y requiere que las empresas que
recopilan o divulgan información personal proporcionen avisos y medios para ejercer dichos derechos. Nuestra política
de privacidad completa, incluidos los avisos y derechos de la CCPA para los residentes de California, se encuentra aquí:
https://www.mitsubishicars.com/privacy.
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