SFCC_FEB2022_22
Service Bulletin Details
Public Details for: SFCC_FEB2022_22
Connectivity functions are no longer working (incontrol app, sota, traffic information, data functions), sos malfunction, erroneous e-call trigger
- 2022 - 2021 - 2020 - 2019 - 2018 - 2017 -
Models from 2022
Models from 2021
Models from 2020
Models from 2019
Models from 2018
Models from 2017
TECHNICAL TOPICS ELECTRICAL 17-22MY Y Range e Rover,, RR R Sport,, RR R Velar,, RR R Evoque,, Discovery,, Discovery y Sport,, XE,, XF,, FPACE,, F-TYPE,, E-PACE E fitted d with h TCU3 TCU U Connectivity y Concerns Customerr Voice: – Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Technicall Description: – Various symptoms related to TCU functionality – Numerous error modes may be resolved without updating or replacing the TCU. Status: – Ensure customer account is active using InControl Portal – Ensure ALL faults are worked through using TOPIx diagnostics, and Pinpoint tests prior to any update attempts on the TCU – Complete Pathfinder guided diagnostics only after ensuring information on TOPIx has been referenced. e escalate e ALL L TCU3 3 programming g failuress through h the e TA A process,, thiss doess include e – Please situationss where e Pathfinderr statess “Corruptt Module e Requiring g Replacement”– we e are e working g on n recovering g these e moduless locally y due e to o currentt supply y constraints Referr to o TOPIx workshop p manuall 415-01:: Diagnosiss and d Testing- Telematics PRINTED COPIES ARE UNCONTROLLED 22