SB2094

SERVICE BULLETIN
SB2094
: Owners and operators of coaches listed under
ADDRESSEES
“Application”
ABC Customer Care and Parts Source
VEHICLE MODEL
: CX35, CX45, TX40, TX45, TD925, TDX25
MANUAL CHAPTER
: 2.30 Engine – exhaust system
BULLETIN TYPE
: Product Improvement
DATE
: February 14th, 2022
SUBJECT
: Introduction of new generation DEF tank sensor unit
TERMS & CONDITIONS
: This service bulletin does not entitle to any reimbursement.
APPLICATION
This product improvement bulletin applies to:
Engine
Factory installed DEF tank sensor unit
Replacement
CX35
Vehicle type
Cummins ISL EPA13
Cummins ISL EPA16
Cummins L9 EPA16
11383097 (analog type, 4th generation)
11510348 (CAN type, 4th generation)
11510348 (CAN type, 4th generation)
11754071
11795465*
11795465*
CX45/TX40/TX45
Cummins ISX EPA13
Cummins ISX EPA16
Cummins X12 EPA16
11383097 (analog type, 4th generation)
11510348 (CAN type, 4th generation)
11635470 (CAN type, 6th generation)
11748915 (CAN type, 6th generation)
11754071
11795465*
11795465*
TD925
Cummins ISX EPA13
Cummins ISX EPA16
11383097 (analog type, 4th generation)
11492708 (CAN type, 5th generation)
11540601 (CAN type, 5th generation)
11754071
11797391
TDX25
Cummins ISX EPA13
Cummins ISX EPA16
11383097 (analog type, 4th generation)
11492708 (CAN type, 5th generation)
11540601 (CAN type, 5th generation)
11663600 (CAN type, 6th generation)
11748916 (CAN type, 6th generation)
11754071
11797391
Cummins X12 EPA16
11797391
*The replacement sensor unit has to be secured with a split mounting ring consisting of two halves instead of the original
closed mounting ring. These mounting ring halves 91082482 (2 off) must be ordered separately!
DESCRIPTION
Van Hool has been informed by Shaw Development,
manufacturer of DEF tank sensor units, that some previous
manufactured DEF tank sensor units are no longer available
as spare part. This service bulletin gives you information
about the visual points of difference between the generations
and which one to order in case of replacement. Most of the
replacements are direct fit, except for the sensor units with an
asterisk in the table which must be secured with a split
mounting ring consisting of two halves instead of the original
closed mounting ring.
Figure 1: DEF tank sensor unit (6th
generation)
Continued on next page.
SB2094_USA_en_2022-02-14
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VISUAL IDENTIFICATION OF DEF TANK SENSOR UNITS
Sensor type
Analog
CAN
Vehicle type
CX..
TX..
TD925
TDX25
Figure
Figure 2
CX..
TX..
Figure 3
“Boot” of the 7th generation sensor unit is grey instead of black!
CAN
TD925
TDX25
Figure 4
“Boot” of the 7th generation sensor unit is grey instead of black!
Continued on next page.
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HELP DESK
If there are any questions, please call ABC Customer Care & Parts Source toll-free for guidance on
1-877-427-7278. Listen for the prompts for warranty and select that option.
DISCLAIMER
The procedures contained herein are not exclusive. Van Hool cannot possibly know, evaluate, or
advise the transportation industry of all conceivable ways in which a procedure may be undertaken
or of the possible consequences of each such procedure. Other procedures may be as good, or
better, depending upon the particular circumstances involved. Each carrier who uses the
procedures herein must first satisfy itself thoroughly that neither the safety of its employees or
agents, nor the safety or usefulness of any products, will be jeopardized by any procedure
selected.
INFORMATION HANDLING:
Important supplements to and modifications of technical information not yet included
in the manual, are communicated by means of Service Bulletins.
VAN HOOL CUSTOMER PORTAL:
Consult the customer portal regularly for the latest service documentation. Beside the maintenance
manual, you will also find the operating manual and the spare parts catalogue of your vehicle on
the customer portal. The customer portal is accessible through www.vanhool.be, and only with a
code (password) from Van Hool. If you do not have a password yet, request it by using the link on
the Van Hool website.
SB2094_USA_en_2022-02-14
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