A9022582059335_3

Technical Service Bulletin
90 Noise from the area around the instrument cluster
90 22 58 2059335/3 April 14, 2022. Supersedes Technical Service Bulletin Group 90 number 21-98 dated April
21, 2021 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
All Audi Vehicles
2011 – 2023
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
3
-
Revised header (Added model years)
2
04/21/2021
Revised header (Added model years)
Revised Warranty (Added Claim Type)
1
04/25/2020
Initial publication
Customer states:
Noises from the installation area of the instrument cluster.
Technical Background
Parts of the dash panel, such as air ducts/vents, control module holder, MMI screen, trims, covers, wiring harness,
cable guides or the dash panel itself can resonate to vibrations of the engine or, with the respective vibration from
the surface, the road surface. The customer often notices this as noises from the instrument cluster, particularly if
there are relative movements between parts that are applied directly to the instrument cluster.
Production Solution
Improved noise dampening.
© 2022 Audi of America, Inc.
Page 1 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Service
It needs to be determined whether the noise is caused by the instrument cluster itself.
To do so, remove the instrument cluster and check it as follows:
1. Shake the instrument cluster in all directions and listen for noise. If you cannot hear any unusual noise, the
instrument cluster must not be replaced.
2. The dash panel area is to be checked for loose bolts, brackets, cables, or other parts that may have been
vibrating. Possible loose parts are to be secured, fastened, felt-taped on, or if necessary, replaced.
Note:
Claims for replaced parts will be subject to review.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles
• If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
• Use the service number of the casual part.
• Only use the instrument cluster’s service number if that was the casual part!
Damage Code:
0020
Labor Operations:
Remove and install instrument cluster
9025 19XX
See SRT with
associated
operations
Diagnostic Time:
Check instrument cluster
9025 0199
10 TU
Check dash panel
7018 0199
10 TU
GFF
0150 0000
Time stated on
the diagnostic
© 2022 Audi of America, Inc.
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
protocol (Max 20
TU)
Claim Comment:
Road test prior to the service procedure
0121 0002
10 TU
Road test after the service procedure
0121 0004
10 TU
As per TSB 2059335/3
Additional Information
All part and service references provided in this TSB (2059335) are subject to change and/or removal. Always check
with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
© 2022 Audi of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.