2068364.1

Service Bulletin Details

Public Details for: 2068364.1

New flying spur hybrid- engine control module update - generic scan tool communication error (sc22/34) technical background: -a software update to the engine control module is required.


- 2023 - 2022 -

Field campaign
Topic
Market area
Brand
Transaction No.
Campaign number
Note
Type
US code
New Flying Spur Hybrid - Engine control module update - Generic scan tool communication error (SC 22/34)
United States E05 Bentley USA and rest America (6E05)
Bentley
2068364/1
EC59
Vehicle data
New Flying Spur Hybrid
Sales types
Type
ZG23GB
ZG23GB
ZG25GB
MY
2022
2023
2023
Brand Designation Engine code
E
*
E
*
E
*
Gearbox code
*
*
*
Final drive code
*
*
*
Chas is numbers
Manufacturer Filler Type Filler MY Factory From
SCB
SCB
SCB
*
*
*
*
*
*
Documents
Document name
master.xml
sc2234vinlist.pdf
INTERNAL
*
*
*
N
N
P
C
C
C
To
096164 098565
001009 004622
004721 005545
Prod from Prod to
EC59
New Flying Spur Hybrid - Engine control module update - Generic scan tool communication error (SC 22/34)
Notes
Transaction No.: 2068364/1
Repair instructions
Technical background
A software update to the Engine Control Module is required
The update allows communication with generic scan tools used for vehicle inspection and maintenance (I/M) programs
Remedy
Carry out the instructions within the Work section to completion
Customer notification
Ensure the instructions are conducted at the nearest opportunity
Make a note of the required action on the workshop order before it is signed by the customer
If it is omitted to perform the work required during a workshop visit, the customer should be notified
You should also pass on this information to your new and used car sales departments to allow affected vehicles to be checked and repaired
immediately
Warranty accounting
instructions Warranty type
710
or 790 Damage service number EC 59
Damage code
00 66
Time to conduct the software update and readiness code procedure
Labour Operation Code 01 51 00 00
Time
As per ODIS log (Must not exceed 50 TU)
Time to conduct static/dynamic drive cycles and Road test
Labour Operation Code 01 21 00 00
Time
50 TU
NOTE: In the event that the readiness code test was not successful at the first attempt and a road test was required in conjunction
with a second attempt at completing the readiness code test please ensure a current ODIS log is included with all applicable warranty
claim submissions
Genuine parts
Not applicable
Parts supply
Not applicable
Parts despatch control
Not applicable
Repair instructions
Technical background
A software update to the Engine Control Module is required
The update allows communication with generic scan tools used for vehicle inspection and maintenance (I/M) programs
INTERNAL
Notes
Check
If the vehicle is not already listed as repaired within the “Repair history” (in Elsa Pro) refer to the Identification section
Should neither be evident (“Repair history” or applicable paint marks) carry out the required work in accordance with these instructi ons
Genuine parts
Not applicable
Work
•
Hybrid vehicles use a High voltage system and MUST only be worked on by suitably qualified personnel
•
Please ensure all guidelines within the repair manual are strictly followed before and whilst conducting any work on
vehicles with a High voltage system
•
The closed-circuit voltage of the vehicle must be at least 12.5 volts during the update. Connect a suitable battery
charger to the vehicle. For further information refer to the Repair manual
•
During the update switch off all unnecessary consumers (ventilation, seat heater, interior illumination etc)
•
Because of the highest transmission stability you MUST use the diagnosis interface VAS 6154 (WiFi diagnostic tool)
ONLY in USB operation or the cable-connected VAS 5055 for the reprogramming (updating) of control units. If these
units are not available, the diagnosis interface VAS 5054 (A) can also be used in USB mode
•
Do Not under any circumstances use a Bluetooth connection to conduct the reprogramming (updating) of any control
units
IMPORTANT: Please ensure ODIS version 2.30.5 or later is installed before commencing with the below steps
NOTE: The screenshots shown within this procedure are for reference purposes only the format may vary although the actual
instructions are the same regardless of format
1) Select and run Guided fault finding
•
Referring to Figure 1 - Within the Special functions tab select SVM - Code input (A) then select Perform test (B)
Figure 1
2) On the next screen enter SVM code 371PHEVSCAN01 (Figure 2)
INTERNAL
Figure 2
3) On the following screen, confirm SVM code 371PHEVSCAN01 is correct
•
All control modules will now be interrogated
•
The update will then be suggested
4) Carry out all on screen prompts until completion
To wake up the system after the update is completed a bus silence is required, carry out the following steps in the order stated
below:
•
Switch off the ignition
•
Remove the diagnostic interface from the OBD port
•
Switch off and remove the battery charger from the vehicle
•
Close the bonnet, boot and all doors
•
Lock the vehicle
•
Wait 5 minutes to allow the vehicle to go into bus silence
•
When 5 minutes has elapsed, unlock the vehicle and open the driver’s door
•
Switch on the ignition
5) Check and confirm that no DTC’s are stored or there are no engine operation issues evident prior to starting the procedure from Step 6 - Save
an online log to confirm that no DTC’s were evident at this stage of the procedure
VERY IMPORTANT: The operative conducting this procedure must be aware of the following whilst the vehicle is undergoing this
procedure during the current workshop visit
• Do not attempt to erase any DTC’s from the engine control module/s and transmission control module
• VERY IMPORTANT: Do not conduct a readiness test other than when instructed within this procedure
• Do not disconnect the battery whilst the CAN BUS is awake
• Failure to comply with any of the above will erase the previously set engine adaptions, therefore the complete process will
require repeating
CAUTION: Ensure that any outstanding issues are resolved before commencing
IMPORTANT: Ensure that before the next part of the procedure is conducted (engine DTC adaptions clear) the engine must be at
operating temperature (>90C)
6) Carry out the engine adaptions clear routine as follows:
• Referring to Figure 3 - Navigate to Test plan - Select own test
INTERNAL
Figure 3
• Referring to Figure 4
• Select - Powertrain (Point A)
• Select - Engine (Point B)
• Select - 01 - Self-Diagnostic capable system (Point C)
Figure 4
• Referring to Figure 5
• Select - 01 – Engine control unit – J623 (Point A)
• Select - 01 – Subsystems, marginal conditions (Point B)
• Select - Clear engine adaption (Point C)
• Select - Attach to test plan (Point D), then complete the test
Figure 5
7) Conduct the Readiness code procedure within 01 – Guided functions as follows:
•
Referring to Figure 6 – Select Readiness code (Point A)
•
Select Execute (Point B)
ENSURE NEUTRAL IS SELECTED DURING THE TEST WHEN INSTRUCTED AS DIRECTED BY ODIS
INTERNAL
Figure 6
•
Carry out the Readiness code test until complete as shown in Figure 7
Figure 7
•
Should the readiness code bytes be 00000000 NO FURTHER ACTION IS REQUIRED – proceed to step 8. Should ANY of the bytes be 1 The operative MUST conduct a road test
•
On return repeat the Readiness code test again. Once complete you must then recheck and confirm the readiness code is 00000000 –
Once complete proceed to step 8
8) Idle torque adaptions - These must be done while the vehicle is stationary
VERY IMPORTANT: Ensure the Park brake is applied, the operative should also apply the footbrake for the duration of the torque adaptions
procedure process
• Select Neutral and ensure A/C, A/C MAX and recirculation are switched ON. Allow the engine to idle for 30 seconds
• Select Drive and ensure A/C, A/C MAX and recirculation are still switched ON. Allow the engine to idle for 30 seconds
• Select Drive and ensure A/C, A/C MAX and recirculation are now switched OFF. Allow the engine to idle for 30 seconds
• Select Neutral and ensure A/C, A/C MAX and recirculation are now switched OFF. Allow the engine to idle for 30 seconds
Repeat the above steps a further 3 times, (4 times total)
9) Clear the vehicle of any DTC’s generated as a result of performing the previous steps
Should any applicable DTC’s still be evident these must be resolved before continuing the next part of this TPI
10) Find a suitable road to carry out the following drive cycle NOTE: The diagnostic machine will be required whilst conducting the road test
IMPORTANT: The operative MUST ensure the battery within the diagnostic machine is suitably charged before proceeding
IMPORTANT: The engine MUST be at operating temperature
CAUTION: Should any engine operating issues be evident during the road test, the operative should submit a Technical DISS query and
await feedback before conducting any further work
• Select M for manual gears, confirm this on the DIP
• In 3rd gear raise the vehicle speed to 34mph/55kph (approximately 2400rpm) and maintain that speed for 60 seconds avoiding any
acceleration/deceleration, if the cycle is interrupted please repeat until successful. Cruise control can be used if required
INTERNAL
• Once the drive cycle is complete turn the engine off and on again
• Repeat the above drive cycle 3 times, ensure the engine off/on is carried out after each cycle
IMPORTANT: Record the time/mileage of each of the drive cycles and extended road test
11) Carry out a road test to confirm smooth operation of the Engine and Transmission
VERY IMPORTANT: After conducting this procedure the Retailer must be aware of the following:
• Do not attempt to erase any DTC’s from the engine control module/s and transmission control module
• Do not conduct any further readiness code tests
• Do not disconnect the battery whilst the CAN BUS is awake
• Failure to comply with any of the above will erase the previously set engine adaptions, therefore the complete process will require repeating
12) On completion place a green paint completion mark on the brake fluid reservoir - Refer to the Identification section
Identification
Repair instructions Notes
INTERNAL
INTERNAL
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