2068364.1
Service Bulletin Details
Public Details for: 2068364.1
New flying spur hybrid- engine control module update - generic scan tool communication error (sc22/34) technical background: -a software update to the engine control module is required.
Models from 2022
2022 BENTLEY FLYING SPUR |
Field campaign Topic Market area Brand Transaction No. Campaign number Note Type US code New Flying Spur Hybrid - Engine control module update - Generic scan tool communication error (SC 22/34) United States E05 Bentley USA and rest America (6E05) Bentley 2068364/1 EC59 Vehicle data New Flying Spur Hybrid Sales types Type ZG23GB ZG23GB ZG25GB MY 2022 2023 2023 Brand Designation Engine code E * E * E * Gearbox code * * * Final drive code * * * Chas is numbers Manufacturer Filler Type Filler MY Factory From SCB SCB SCB * * * * * * Documents Document name master.xml sc2234vinlist.pdf INTERNAL * * * N N P C C C To 096164 098565 001009 004622 004721 005545 Prod from Prod to EC59 New Flying Spur Hybrid - Engine control module update - Generic scan tool communication error (SC 22/34) Notes Transaction No.: 2068364/1 Repair instructions Technical background A software update to the Engine Control Module is required The update allows communication with generic scan tools used for vehicle inspection and maintenance (I/M) programs Remedy Carry out the instructions within the Work section to completion Customer notification Ensure the instructions are conducted at the nearest opportunity Make a note of the required action on the workshop order before it is signed by the customer If it is omitted to perform the work required during a workshop visit, the customer should be notified You should also pass on this information to your new and used car sales departments to allow affected vehicles to be checked and repaired immediately Warranty accounting instructions Warranty type 710 or 790 Damage service number EC 59 Damage code 00 66 Time to conduct the software update and readiness code procedure Labour Operation Code 01 51 00 00 Time As per ODIS log (Must not exceed 50 TU) Time to conduct static/dynamic drive cycles and Road test Labour Operation Code 01 21 00 00 Time 50 TU NOTE: In the event that the readiness code test was not successful at the first attempt and a road test was required in conjunction with a second attempt at completing the readiness code test please ensure a current ODIS log is included with all applicable warranty claim submissions Genuine parts Not applicable Parts supply Not applicable Parts despatch control Not applicable Repair instructions Technical background A software update to the Engine Control Module is required The update allows communication with generic scan tools used for vehicle inspection and maintenance (I/M) programs INTERNAL Notes Check If the vehicle is not already listed as repaired within the “Repair history” (in Elsa Pro) refer to the Identification section Should neither be evident (“Repair history” or applicable paint marks) carry out the required work in accordance with these instructi ons Genuine parts Not applicable Work • Hybrid vehicles use a High voltage system and MUST only be worked on by suitably qualified personnel • Please ensure all guidelines within the repair manual are strictly followed before and whilst conducting any work on vehicles with a High voltage system • The closed-circuit voltage of the vehicle must be at least 12.5 volts during the update. Connect a suitable battery charger to the vehicle. For further information refer to the Repair manual • During the update switch off all unnecessary consumers (ventilation, seat heater, interior illumination etc) • Because of the highest transmission stability you MUST use the diagnosis interface VAS 6154 (WiFi diagnostic tool) ONLY in USB operation or the cable-connected VAS 5055 for the reprogramming (updating) of control units. If these units are not available, the diagnosis interface VAS 5054 (A) can also be used in USB mode • Do Not under any circumstances use a Bluetooth connection to conduct the reprogramming (updating) of any control units IMPORTANT: Please ensure ODIS version 2.30.5 or later is installed before commencing with the below steps NOTE: The screenshots shown within this procedure are for reference purposes only the format may vary although the actual instructions are the same regardless of format 1) Select and run Guided fault finding • Referring to Figure 1 - Within the Special functions tab select SVM - Code input (A) then select Perform test (B) Figure 1 2) On the next screen enter SVM code 371PHEVSCAN01 (Figure 2) INTERNAL Figure 2 3) On the following screen, confirm SVM code 371PHEVSCAN01 is correct • All control modules will now be interrogated • The update will then be suggested 4) Carry out all on screen prompts until completion To wake up the system after the update is completed a bus silence is required, carry out the following steps in the order stated below: • Switch off the ignition • Remove the diagnostic interface from the OBD port • Switch off and remove the battery charger from the vehicle • Close the bonnet, boot and all doors • Lock the vehicle • Wait 5 minutes to allow the vehicle to go into bus silence • When 5 minutes has elapsed, unlock the vehicle and open the driver’s door • Switch on the ignition 5) Check and confirm that no DTC’s are stored or there are no engine operation issues evident prior to starting the procedure from Step 6 - Save an online log to confirm that no DTC’s were evident at this stage of the procedure VERY IMPORTANT: The operative conducting this procedure must be aware of the following whilst the vehicle is undergoing this procedure during the current workshop visit • Do not attempt to erase any DTC’s from the engine control module/s and transmission control module • VERY IMPORTANT: Do not conduct a readiness test other than when instructed within this procedure • Do not disconnect the battery whilst the CAN BUS is awake • Failure to comply with any of the above will erase the previously set engine adaptions, therefore the complete process will require repeating CAUTION: Ensure that any outstanding issues are resolved before commencing IMPORTANT: Ensure that before the next part of the procedure is conducted (engine DTC adaptions clear) the engine must be at operating temperature (>90C) 6) Carry out the engine adaptions clear routine as follows: • Referring to Figure 3 - Navigate to Test plan - Select own test INTERNAL Figure 3 • Referring to Figure 4 • Select - Powertrain (Point A) • Select - Engine (Point B) • Select - 01 - Self-Diagnostic capable system (Point C) Figure 4 • Referring to Figure 5 • Select - 01 – Engine control unit – J623 (Point A) • Select - 01 – Subsystems, marginal conditions (Point B) • Select - Clear engine adaption (Point C) • Select - Attach to test plan (Point D), then complete the test Figure 5 7) Conduct the Readiness code procedure within 01 – Guided functions as follows: • Referring to Figure 6 – Select Readiness code (Point A) • Select Execute (Point B) ENSURE NEUTRAL IS SELECTED DURING THE TEST WHEN INSTRUCTED AS DIRECTED BY ODIS INTERNAL Figure 6 • Carry out the Readiness code test until complete as shown in Figure 7 Figure 7 • Should the readiness code bytes be 00000000 NO FURTHER ACTION IS REQUIRED – proceed to step 8. Should ANY of the bytes be 1 The operative MUST conduct a road test • On return repeat the Readiness code test again. Once complete you must then recheck and confirm the readiness code is 00000000 – Once complete proceed to step 8 8) Idle torque adaptions - These must be done while the vehicle is stationary VERY IMPORTANT: Ensure the Park brake is applied, the operative should also apply the footbrake for the duration of the torque adaptions procedure process • Select Neutral and ensure A/C, A/C MAX and recirculation are switched ON. Allow the engine to idle for 30 seconds • Select Drive and ensure A/C, A/C MAX and recirculation are still switched ON. Allow the engine to idle for 30 seconds • Select Drive and ensure A/C, A/C MAX and recirculation are now switched OFF. Allow the engine to idle for 30 seconds • Select Neutral and ensure A/C, A/C MAX and recirculation are now switched OFF. Allow the engine to idle for 30 seconds Repeat the above steps a further 3 times, (4 times total) 9) Clear the vehicle of any DTC’s generated as a result of performing the previous steps Should any applicable DTC’s still be evident these must be resolved before continuing the next part of this TPI 10) Find a suitable road to carry out the following drive cycle NOTE: The diagnostic machine will be required whilst conducting the road test IMPORTANT: The operative MUST ensure the battery within the diagnostic machine is suitably charged before proceeding IMPORTANT: The engine MUST be at operating temperature CAUTION: Should any engine operating issues be evident during the road test, the operative should submit a Technical DISS query and await feedback before conducting any further work • Select M for manual gears, confirm this on the DIP • In 3rd gear raise the vehicle speed to 34mph/55kph (approximately 2400rpm) and maintain that speed for 60 seconds avoiding any acceleration/deceleration, if the cycle is interrupted please repeat until successful. Cruise control can be used if required INTERNAL • Once the drive cycle is complete turn the engine off and on again • Repeat the above drive cycle 3 times, ensure the engine off/on is carried out after each cycle IMPORTANT: Record the time/mileage of each of the drive cycles and extended road test 11) Carry out a road test to confirm smooth operation of the Engine and Transmission VERY IMPORTANT: After conducting this procedure the Retailer must be aware of the following: • Do not attempt to erase any DTC’s from the engine control module/s and transmission control module • Do not conduct any further readiness code tests • Do not disconnect the battery whilst the CAN BUS is awake • Failure to comply with any of the above will erase the previously set engine adaptions, therefore the complete process will require repeating 12) On completion place a green paint completion mark on the brake fluid reservoir - Refer to the Identification section Identification Repair instructions Notes INTERNAL INTERNAL # 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