A9122452068435_1

Technical Service Bulletin
91 MIB3: Failure to establish a Bluetooth connection with iOS 16.0.x (iPhone)
91 22 45 2068435/1 November 4, 2022.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
All Audi Models
2015 – 2024
All
In Vehicle Bluetooth paired with Apple Devices
Condition
Customer states:
No Bluetooth connection to the vehicle can be established.
Hands-free phone calls, Bluetooth audio player, Apple CarPlay do not work.
Workshop findings:
• No relevant DTCs are stored.
• The problem can be reproduced in the workshop. It only occurs with Apple devices running iOS 16.0.x.
Technical Background
Due to a software malfunction in Apple’s iOS version 16.0.x, there are restrictions on the Bluetooth connection.
Production Solution
Not applicable.
Service
Page 1 of 3
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
No repair is available at this time.
1. Do not perform any repairs. Any repairs for this concern may be denied.
2. Instruct the customer that this condition is due to a software issue of the iPhone, and therefore cannot be
repaired by Audi.
3. Please ask the customer to check and install iOS updates on their iPhone at regular intervals
Workaround
1. Please ask the customer to delete the pairing to the vehicle on the phone, as well as in the MMI on the vehicle.
2. Delete the phone pairing via the Connection Manager on the vehicle.
3. Delete the phone pairing in the Bluetooth settings on the phone.
4. Re-pair the phone by starting a search for Bluetooth devices from the phone. Then select the correct Audi MMI
and confirm the connection in the vehicle.
5. The Bluetooth visibility may have to be enabled on the vehicle via the Bluetooth settings in the MMI’s
Connection Manager.
Warranty
This concern is due to a third-party system and is not covered by any Audi Warranty.
Additional Information
All parts and service references provided in this TSB (2068435) are subject to change and/or removal.
©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Page 2 of 3
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Page 3 of 3
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.