ITB22-040

Service Bulletin Details

Public Details for: ITB22-040

3g telematics hardware deactivation service information the applied vehicles that come equipped with a factory installed sos switch, located near the overhead map lamp, also come equipped with a wireless communication device called a


- 2019 - 2018 - 2017 - 2016 - 2015 - 2014 - 2013 -

Models from 2019
2019 INFINITI QX30
Classification:
Reference:
AN22-029
Date:
ITB22-040
November 22, 2022
3G TELEMATICS HARDWARE DEACTIVATION
2013 JX35 (L50)
2013 M (Y51)
2014-2018 Q50 (V37)
2017-2018 Q60 (CV37)
2014-2018 Q70 (Y51)
2017-2019 QX30 (H15)
2013 QX56 (Z62)
2014-2017 QX60 (L50)
2014-2017 QX80 (Z62)
APPLIED VEHICLES:
SERVICE INFORMATION
The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located
near the overhead map lamp, also come equipped with a wireless communication device
called a Telematics Communication Unit (TCU).
AT&T discontinued its U.S. 3G network coverage on February 22, 2022. As a result,
automakers that utilize AT&T’s 3G network connection, including Nissan Group, have had
connectivity services affected.
INFINITI Connection with InTouch™ Services are no longer available on the APPLIED
VEHICLES listed above.
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
November 22, 2022
ITB22-040
DESCRIPTION
Original bulletin published
Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Infiniti retailer to determine if this applies to your vehicle.
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