B651523
Service Bulletin Details
Public Details for: B651523
After programming the head unit (hu-h2), activating the fsc (german word freischaltcode) enabling codes repeatedly fails.
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5/30/23, 1:58 PM 65 15 23_LOSS OF FSC ENABLING CODES AFTER PROGRAMMING THE HEAD UNIT SIB 65 15 23 2023-05-30 LOSS OF FSC ENABLING CODES AFTER PROGRAMMING THE HEAD UNIT MODEL F06 (6 Series Gran Coupe) F16 (X6 Sports Activity Coupe) F26 (X4 Sports Activity Vehicle) F33 (4 Series Convertible) F48 (X1 Sports Activity Vehicle) F87 (M2 Coupe) F93 (M8 Gran Coupe) F98 (X4 M Sports Activity Coupe) G30 (5 Series Sedan) F10 (5 Series Sedan) F13 (6 Series Coupe) F22 (2 Series Coupe) F23 (2 Series Convertible) F31 (3 Series Sport Wagon) F36 (4 Series Gran Coupe) F82 (M4 Coupe) F30 (3 Series Sedan) F34 (3 Series Gran Turismo) F80 (M3 Sedan) F90 (M5 Sedan) F95 (X5 M Sports Activity Vehicle) G01 (X3 Sports Activity Vehicle) G32 (640 xDrive Gran Turismo) F91 (M8 Convertible) F96 (X6 M Sports Activity Coupe) G02 (X4 Sports Activity Coupe) i01 (i3) F15 (X5 Sports Activity Vehicle) F25 (X3 Sports Activity Vehicle) F32 (4 Series Coupe) F39 (X2 Sports Activity Coupe) F83 (M4 Convertible) F92 (M8 Coupe) F97 (X3 M Sports Activity Vehicle) G12 (7 Series Sedan) i12 (i8 Coupe) i15 (i8 Roadster) SITUATION After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails. CAUSE The head unit (HU-H2) has been manipulated to activate unauthorized features, for example “Apple Car Play”. CORRECTION New FSC Enabling codes must be generated by Technical Support. PROCEDURE With ISTA version 4.41.2x (available early May, 2023), a check for head unit manipulation occurs during the of the calculation of the Measures Plan. A pop-up will appear with the unauthorized FSC Enabling codes listed, as in the example below. Copyright ©2023 BMW of North America, Inc. about:blank 1/3 5/30/23, 1:58 PM 65 15 23_LOSS OF FSC ENABLING CODES AFTER PROGRAMMING THE HEAD UNIT If the Measures Plan is carried out at this point, all FSC Enabling codes for the head unit will be deactivated. When FSC Enabling codes are lost for a vehicle due to manipulation, new codes will need to be generated by Technical Service. Please create a TSARA case for assistance titled “HU-H2 – New FSC Enabling Codes Required”. After Technical Service reactivates the FSC Enabling codes, they can be imported to the vehicle through ISTA. NOTE: that only the AUTHORIZED codes for that vehicle will be reactivated. Any codes activated through manipulation will not be reactivated, so the head unit will lose certain unauthorized functionalities. NOTE: The loss of FSC Enabling Codes due to head unit manipulation is not covered under BMW warranty. FEEDBACK REGARDING THIS BULLETIN Technical Feedback Warranty Feedback Parts Feedback To submit feedback for the technical topic of this bulletin: Submit your feedback in the rating box at the top of this bulletin To submit feedback for the CLAIMS section of this bulletin: Submit an IDS ticket to the Warranty Department, or use the chat available in the Warranty Documentation Portal To submit feedback for the PARTS section of this bulletin: Submit an IDS ticket to the Parts Department Copyright ©2023 BMW of North America, Inc. about:blank 2/3 5/30/23, 1:58 PM 65 15 23_LOSS OF FSC ENABLING CODES AFTER PROGRAMMING THE HEAD UNIT Copyright ©2023 BMW of North America, Inc. about:blank 3/3