NTB22-038B
Service Bulletin Details
Public Details for: NTB22-038B
Rab warning light on in instrument panel and/or dtc B2724-23 stored this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
Models from 2022
2022 NISSAN MURANO |
Classification: Reference: DA22-001B Date: NTB22-038B June 20, 2023 RAB WARNING LIGHT ON IN INSTRUMENT PANEL AND/OR DTC B2724-23 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. APPLIED VEHICLES: 2019-2021 Altima (L34) 2019-2022 Murano (Z52) 2019-2021 Rogue Sport (J11) 2019-2021 Versa (N18) APPLIED SYSTEMS: Rear Automatic Braking (RAB) IF YOU CONFIRM The customer states the RAB warning light information display, is ON in the instrument panel’s AND/OR DTC B2724-23 (SONAR CONTROL UNIT - SONAR ECU INTERNAL FAILURE [UNDER VOLTAGE]) is stored. ACTION Reprogram and configure the Sonar Control Unit using the SERVICE PROCEDURE in this bulletin, if applicable. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. 1/26 SERVICE PROCEDURE Sonar Control Unit Reprogramming IMPORTANT: Before starting, make sure: All CONSULT-III plus (C-III plus) software updates (if any) have been installed. The CONSULT PC is connected to the internet via a cable or Wi-Fi. o Later in the procedure you will be required to enter your username and password. o If you do not know your username and password, contact your service manager. A screen print for warranty documentation can be done from the CONSULT PC during this service procedure while still connected to the vehicle. No diagnostic trouble codes (DTCs) are stored. o Use C-III plus to perform Self Diagnosis for all systems. o If there are any DTCs, other than B2724-23 and C1B56-04, diagnose, perform repairs, and erase DTC before continuing. 1. Connect the Vehicle Interface (VI) to the vehicle. Make sure to use the correct VI for the CONSULT. Make sure the VI is securely connected. If the VI connection is loose during reprogramming, the process will be interrupted and the control unit may be damaged. 2. Connect the AC Adapter to the CONSULT PC. Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops during reprogramming, the process will be interrupted and the control unit may be damaged. 3. Connect a battery maintainer or smart charger set to reflash mode or a similar setting. To avoid damage to the control unit, ensure a battery maintainer or smart charger is connected. The battery voltage must be between 12.0V and 15.5V during reprogramming. 4. Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the CONSULT PC and the VI. Make sure to turn OFF all external Bluetooth® devices. If Bluetooth® signal waves are within range of the CONSULT PC and the VI during reprogramming, reprogramming may be interrupted and the control unit may be damaged. 2/26 NTB22-038B 5. Turn the ignition ON with the engine OFF. To avoid damage to the control unit, the engine must not start or run during the reprogramming procedure. 6. Turn OFF all vehicle electrical loads such as exterior lights, interior lights, HVAC, blower, rear defogger, audio, NAVI, seat heater, steering wheel heater, etc. 7. Turn ON the hazard warning lamps. 8. Turn ON the CONSULT PC. 9. Start C-III plus. 10. If prompted, select USA/CANADA Dealers from the drop down menu, and then select OK. 11. Login using your NNAnet credentials. IMPORTANT: If not prompted to enter your username and password, the CONSULT PC may not be connected to Wi-Fi. Close C-III plus, confirm the CONSULT PC is connected to Wi-Fi, and then reopen C-III plus. 12. Wait for the VI to be recognized. The serial number will display when the VI is recognized. VI is recognized Figure 1 3/26 NTB22-038B 13. Select Diagnosis (One System). Figure 2 14. Select SONAR. Figure 3 4/26 NTB22-038B 15. Select ECU Identification. 16. Confirm the current SOFTWARE # (Figure 4). See Table A (below) for model specific SOFTWARE #. If the SOFTWARE # is in Table A, this bulletin does not apply. See the Electronic Service Manual (ESM) for further diagnostic information. If the SOFTWARE # is not in Table A, proceed to step 17. 28538XXXXX XXXX Bulletin does not apply if this number is in Table A Figure 4 Table A MODEL SOFTWARE # Altima L139 Murano M016, M206, or M210 Rogue Sport S140 Versa D137 5/26 NTB22-038B 17. Select Home. 28538XXXXX XXXX Figure 5 18. Select Re/programming, Configuration. Figure 6 6/26 NTB22-038B 19. Use the arrows (if needed) to view and read all precautions. 20. Check the box confirming the precautions have been read. 21. Select Next. Figure 7 22. Select Automatic Selection(VIN). Example Figure 8 7/26 NTB22-038B 23. Confirm the VIN or Chassis # matches the vehicle’s VIN. 24. Select Confirm. XXXXXXXXXXXXXXXXX XXXXXXXX XXXXXXXX Figure 9 25. Select Confirm. XXXXXXXXXXXXXXXXX Figure 10 8/26 NTB22-038B 26. Select SONAR. Figure 11 27. Select Reprogramming. Figure 12 9/26 NTB22-038B 28. When you get to the screen shown in Figure 13, confirm that a reprogram is available as follows. a. Find the Sonar Control Unit Part Number and write it on the repair order. HINT: This is the current part number (P/N). XXXXXXXXXXXXXX Current Sonar Control Unit P/N 28538XXXXX XXXXXXXXXXXXXX XXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXX Figure 13 b. Compare the part number you wrote down to the part numbers in Table B. o If there is a match, continue with the reprogramming procedure. o If there is not a match in Table B, this bulletin does not apply. See the ESM for further diagnostic information. Table B MODEL CURRENT SONAR CONTROL UNIT PART NUMBER: 28538- Altima 6CA2A, 6CA3A Murano 9UH1A, 9UF1B Rogue Sport 6MM0B Versa 5EA0A, 5EA1A 10/26 NTB22-038B 29. Follow the on-screen instructions to navigate CONSULT and reprogram the SONAR. 30. Select Save. XXXXXXXXXXXXXX 28538XXXXX XXXXXXXXXXXXXX XXXXXXXXXXXXXX XXXXXXXXXXXXXX Figure 14 31. Read the precautions on the CONSULT screen, check the box for Confirmed Instructions, and then select Next. (Screens not shown.) 32. Select Next. 28538-XXXXX 28538-XXXXX XXXXXXXXXXXXXX XXXXXXXXXXXXXX Figure 15 11/26 NTB22-038B HINT: If you get the screen below and it is blank (no reprogramming listed), it means there is no reprogramming available for this vehicle. Close CONSULT and refer back to the ESM for further diagnosis. SONAR Figure 16 12/26 NTB22-038B 33. Make sure OK is highlighted green (battery voltage must be between 12.0 and 15.5 Volts). To avoid damage to the control unit, ensure a battery maintainer or smart charger is connected. The battery voltage must be between 12.0V and 15.5V during reprogramming. 34. Select Next. Monitor battery voltage here Figure 17 35. Confirm all Judgment items are “OK”, and then select Start. Monitor battery voltage here Figure 18 13/26 NTB22-038B 36. Wait for both progress bars to complete. Figure 19 When the screen in Figure 20 displays, the reprogramming is complete. If the screen in Figure 20 does not display (indicating that reprogramming did not complete), refer to Sonar Control Unit Recovery on the next page. 37. Disconnect the battery maintainer or smart charger from the vehicle. 38. Select Next. Figure 20 HINT: Additional steps/operations are required before CONSULT will provide the final reprogramming confirmation report. Continue with the reprogramming procedure on page 16. 14/26 NTB22-038B Sonar Control Unit Recovery Do not disconnect the VI or shut down CONSULT if reprogramming does not complete. If reprogramming does not complete and the “!?” icon displays, as shown in Figure 21: Check battery voltage (12.0 - 15.5 V). Ignition is ON, engine OFF. External Bluetooth® devices are OFF. All electrical loads are OFF. Select retry and follow the on screen instructions. “Retry” may not go through on first attempt and can be selected more than once. EXAMPLE Figure 21 If reprogramming does not complete and the “X” icon displays, as shown in Figure 22: Check battery voltage (12.0 - 15.5 V). CONSULT A/C adapter is plugged in. Ignition is ON, engine OFF. Transmission is in Park. All CONSULT VI cables are securely connected. All C-III plus updates are installed. Select Home, and restart the reprogram procedure from the beginning. EXAMPLE Figure 22 15/26 NTB22-038B 39. Perform Erase All DTCs as follows: a. Turn the ignition OFF. b. Turn the ignition ON. ON Turn ignition OFF > ON Figure 23 HINT: When the entire reprogramming process is complete, the screen in Figure 24 on page 17 will display. 16/26 NTB22-038B 40. Verify the before and after part numbers are the same. HINT: For this reprogram, the before and after reprogramming part numbers should be the same. This is not an error. 41. Print a copy of the screen below (Figure 24) and attach it to the repair order for warranty documentation. HINT: If you cannot print the screen: a. Select Screen Capture. b. Name the file. c. Save the file in My Documents. o A copy of the screen is now saved in the CONSULT PC. It can be retrieved and printed at a later time. 42. Select Confirm. 28538XXXXX 28538-XXXXX These numbers should be the same xxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxx Figure 24 43. Select Home (screen not shown). 17/26 NTB22-038B Sonar Control Unit Configuration 44. Select Re/programming, Configuration. Figure 25 HINT: CONSULT screens for steps 45-48 are not shown. 45. Read the precautions on the CONSULT screen, check the box for Confirmed Instructions, then select Next. 46. Select Automatic Selection(VIN). 47. Select Confirm. 48. Select Confirm again. 18/26 NTB22-038B 49. Select SONAR. Figure 26 50. Select After ECU Replacement under VEHICLE CONFIGURATION. Figure 27 19/26 NTB22-038B 51. Select Manual selection. Figure 28 52. Select the applicable Type ID. 53. Refer to the EPC to determine the applicable Type ID. Select Next. 28547 - XXXXX 28547 - XXXXX 28547 - XXXXX 28547 - XXXXX 28547 - XXXXX Figure 29 20/26 NTB22-038B 54. Confirm that the correct Type ID is displayed, and then select OK. 28547 - XXXXX Figure 30 55. Select End. 28547 - XXXXX Figure 31 56. Select Home (screen not shown). 21/26 NTB22-038B 57. Select Diagnosis (One System). Figure 32 58. Select SONAR. Figure 33 22/26 NTB22-038B 59. Select ERASE. Figure 34 60. Select ECU Identification. 61. Confirm the SOFTWARE # (Figure 35). If the SOFTWARE # is in Table A on page 5, proceed to step 62. If the SOFTWARE # is not Table A on page 5, reprogramming did not successfully complete. Go back to step 18 on page 6 and perform the procedure again. 28538XXXXX XXXX Confirm that this number is in Table A Figure 35 23/26 NTB22-038B 62. Select Home. 28538XXXXX XXXX Figure 36 63. Select Diagnosis (All Systems). Figure 37 24/26 NTB22-038B HINT: CONSULT screens for steps 64-66 are not shown. 64. Select Automatic Selection(VIN). 65. Select Confirm. 66. Select Confirm again. 67. Turn the ignition OFF, and then turn the ignition ON. 68. Confirm DTC C1B56-04 is displayed as PAST (not CRNT) (Figure 38). 69. Select ERASE. Figure 38 70. Close CONSULT. 71. Turn the ignition OFF. 72. Disconnect the VI from the vehicle. 73. Start the engine. 74. Check that the RAB system setting can be enabled/disabled on the combination meter. 75. Test drive the vehicle and make sure it operates correctly and the MIL is OFF. If the MIL comes ON, go back to the ESM for further diagnostic information. Diagnosis and repairs beyond SONAR reprogramming are not covered by this bulletin. 25/26 NTB22-038B CLAIMS INFORMATION Submit a Primary Part (PP) type line claim using the following claims coding: (1) DESCRIPTION PFP OP CODE SYM DIA FRT Reprogram Sonar Software (1) RXA7AA ZE 32 0.8 Reference the electronic parts catalog and use the Sonar Control Unit (28532-*****) as the Primary Failed Part (PFP). AMENDMENT HISTORY PUBLISHED DATE REFERENCE DESCRIPTION May 19, 2022 NTB22-038 Original bulletin published January 24, 2023 NTB22-038A Table A revised, and login information moved to page 3 June 20, 2023 NTB22-038B Pages 1-2 and Table A revised 26/26 NTB22-038B