Edition106

A PDF of this newsletter and previous ones can be found by logging in to ServiceNet and clicking on the Elsa Newsletter
section in the Technician References menu.
Edition 106: October 6, 2014
Content

Reminder: VW Google Now
Available through vwhub.com

Technical Bulletins

Pending Service Solutions

Tech Tips

Campaigns

Updates

Suggestions
Reminder: VW Google Now Available through
vwhub.com
VW Google, a Google-powered portal for searching selected repair information is now
available for Elsa users as a direct link on vwhub.com.
Tips - Searching for TB’s in VW Google:
Users can find all Technical Bulletins (TB) on VW Google multiple ways:

TB group number (example: “26-12-07”)

TB title(example: “A Blue Filling at Delivery”)

TB instance (example: “2031040/1”):

Or by Key word search (example: “ad blue”)
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Technical Bulletins
00 14 10 - 2036935 Supersedes V001408 dated July 30, 2014 to include
comments about an open by-pack package during PDI.
By-Pack At Delivery
Model(s)
Year
Eng. Code Trans. Code
All Models 2014–2015
All
All
VIN Range
From
VIN Range
To
All
All
Components may be missing from the by-pack at delivery.
Production Solution: Not applicable.
87 14 10 - 2038368 Air Conditioning Does Not Cool and or Compressor is
Noisy
Model(s)
Year
Golf/GTI
2015
Eng. Code Trans. Code VIN Range From VIN Range To
All
All
All
All
One or more of the following conditions are exhibited:


The air conditioning does not cool, or the cooling performance is very weak.
The air conditioning system cools, but the compressor is noisy. The noise is
characterized as a grinding or groaning noise.
 Either symptom may be intermittent.
 No DTCs are stored.
Production Solution: Final production countermeasures pending.
87 14 11 - 2038081 Air Conditioning Inoperative and or DTC B10A911
Present HVAC Fault Memory
Model(s)
Year
Eng. Code
GTI/Golf
2015
All
Trans. Code VIN Range From VIN Range To
All
All
All
The following conditions may be present:

Fault in HVAC control module, B10A911: Activation A/C compressor Short
circuit to ground.
 The air conditioning may or may not be inoperative.
Production Solution: Final production solution pending.
Pending Service Solutions
No new Pending Service Solutions this week.
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Tech Tips
13-14-01 Rear Main Seal Bolts Missing
Model(s)
Year
Jetta, Passat, Beetle 1.8L/2.0L 2014–2015
Eng.Code
Trans.Code
CPRA, CPKA, CPPA,
CPLA
All
There are no bolts installed at the 9 and 3 o’clock positions from the factory. No
bolts need to be installed in these locations while performing repairs. See photos for
reference.
20-06-145 High Pressure Fuel Pump Replacement
Update to information: September 19, 2014.
Model(s)
Year
Eng.Code
Trans.Code
Jetta A5, GTI, Passat
2006–2007
2.0 Turbo FSI (BPY)
All
If replacing the high pressure fuel pump, also remove the cam follower from the
timing cover/cylinder head and inspect for wear. Reference Technical Bulletin
2015153 (V151401).
45-09-04 Equipped with Electromechanical Power Steering – G85 Location
Identification Tip
September 26, 2014: Update to model year information.
Model(s)
Year
Eng.Code
Trans.Code
Jetta, Eos, Rabbit, Golf, GTI,
Passat, CC, and Tiguan
2009–2015
All
All
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power
steering have the G85 steering angle sensor located in the steering rack. These
vehicles do not have a G85 in the steering column. To determine G85 location,
check the J500 Power steering control module part number in the GFF printout. Do
not use the part number on the steering rack for this check.
All Rabbit, Tiguan, and CC vehicles as well as all 2009-2010 Passat vehicles have
the G85 located in the steering column.
If the steering rack has not been replaced, adaptation channel 9 in address word
44-Steering assistance can be used to tell which system the vehicle is equipped
with. If there is a channel 9, then there is a G85 in the rack. If adaptation channel
9 shows "channel not present", then the G85 is in the column. If the vehicle was
originally built with a steering rack that has a G85, adaptation channel 9 should be
set to 0 (ON). If a steering rack that has a G85 is installed in a vehicle that was
built with the G85 in the column, adaptation channel 9 should be set to 1 (OFF).
Incorrect adaptation channel 9 setting can cause faults in AW 19 Diagnostic
interface for databus (gateway) and/or AW 03 Brake electronics.
Steering control module part numbers that start with 1K1 such as Rabbit part # 1K1
909 144 M do not have the G85 in the rack.
Part numbers that start with 1K0 such as Jetta Part # 1K0 909 144 C do have the
G85 in the rack.
Part numbers that start with 5N0 or 5N1 such as Tiguan part # 5N1 909 144 J do
not have the G85 in the rack.
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Campaigns
No new campaigns this week.
Updates
23N7 UPDATE - TDI Battery Management Software (FED_EMS)
NOTE:
Perform this UPDATE on all applicable vehicles within the Federal
Emissions Warranty.
 It is MANDATORY to perform UPDATES on all applicable vehicles in
dealer inventory PRIOR TO RETAIL SALE.
 Inform customers that this UPDATE will be available free of charge as
long as their vehicle is within the Warranty parameters outlined in this
UPDATE.

NOTE:
Required DMS Wording/Programming Text (SAGA claim comments): UPDATE
Code 23N7 TDI Battery Management Software (FED_EMS)
Model(s)
Year
Eng.
Code
Trans.
Code
VIN Range From
VIN Range To
Passat, Jetta,
2.0L TDI
Beetle, Beetle 2015
(CVCA)
Convertible
2.0L TDI
2015
(CRUA)
Golf
All
See
Campaign/Action
Screen in Elsa
See
Campaign/Action
Screen in Elsa
All
See
Campaign/Action
Screen in Elsa
See
Campaign/Action
Screen in Elsa
This update has been proactively released to prevent the battery from becoming
discharged due to a unique set of circumstances during the CAN bus diagnostic
phase, leading to excessive parasitic draw and a discharged battery while the
vehicle is parked.
REVISION: 45D7 UPDATE - TPMS/ESC Software (NVLW) NOTE:
Perform this UPDATE on all applicable vehicles within New Vehicle
Limited Warranty.
 It is MANDATORY to perform UPDATES on all applicable vehicles in
dealer inventory PRIOR TO RETAIL SALE.
 Inform customers that this UPDATE will be available free of charge as
long as their vehicle is within the Warranty parameters outlined in this
UPDATE.

NOTE:
Required DMS Wording/Programming Text (SAGA claim comments): UPDATE
Code 45D7 TPMS/ESC Software (NVLW)
Model(s)
Year
Jetta, Beetle,
Beetle
Convertible
2014–
2015
Eng. Trans.
Code Code
All
All
VIN Range From
VIN Range To
See
Campaign/Action
Screen in Elsa
See
Campaign/Action
Screen in Elsa
This update has been proactively released to prevent illumination of the TPMS
and/or ESC light at vehicle start-up and/or under low speed (e.g. <7mph) driving
conditions after vehicle start-up. The condition goes away immediately after start up
or at speeds greater than 7 mph.
This UPDATE is in effect until removed.
Vehicle must meet all of the following criteria:

Procedure is valid only for vehicles that show the 45D7 code in Elsa,
Campaign/Action Information screen on the day of repair.
 If the vehicle is sold it must be within the Federal Emissions Warranty.
 Procedure must be performed within the allotted time frame stated in this
UPDATE.
 Procedure must be performed on applicable vehicles in dealer inventory
prior to sale.
Suggestions
Please send comments or suggestions to: [email protected]
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