Edition63
Service Bulletin Details
Public Details for: Edition63
Vw elsa newsletter
- 2014 - 2013 - 2012 - 2011 - 2010 - 2009 - 2008 - 2007 - 2006 - 2005 - 2004 - 2003 - 2002 - 2001 - 2000 -
Models from 2014
Models from 2013
Models from 2012
Models from 2011
Models from 2010
Models from 2009
Models from 2008
Models from 2007
Models from 2006
Models from 2005
Models from 2004
Models from 2003
Models from 2002
Models from 2001
| 2001 VOLKSWAGEN BEETLE |
| 2001 VOLKSWAGEN CABRIO |
| 2001 VOLKSWAGEN EUROVAN |
| 2001 VOLKSWAGEN GOLF |
| 2001 VOLKSWAGEN GTI |
| 2001 VOLKSWAGEN JETTA |
| 2001 VOLKSWAGEN PASSAT |
| 2001 VOLKSWAGEN PASSAT WAGON |
Models from 2000
A PDF of this newsletter and previous ones can be found by logging in to ServiceNet and clicking on the Elsa Newsletter section in the Technician References menu. Edition 63: November 25, 2013 Content • ElsaPro Reminder: Webinars and Job Aids • Feedback Submission Reminder • Technical Bulletins • Pending Service Solutions • Tech Tips • Campaigns • Updates • Suggestions ElsaPro Reminder: Webinars and Job Aids We wanted to remind everyone of the Job Aids available for ElsaPro stored in ServiceNet. You can find the “ElsaPro Job Aids” under the Technician References section. The current aids available are: • User interface mapping • ETKA integration instructions • Webinar registration instructions The ElsaPro webinars are available every week, Tuesday and Thursday at 3 PM Eastern Standard Time, until the end of the year. Tuesday webinars cover new features of ElsaPro and Thursdays concentrate on DMS integration. Back to top Feedback Submission Reminder An efficient feedback is one that is created in the correct reference medium with a complete document path. Correct categorization of your feedback ensures proper routing to the responsible Service Information Team member and avoids delays in feedback resolution. For example, when you have a feedback regarding a labor operation, make sure you are in that specific SRT procedure, and you have not moved to another section, such as a repair manual procedure. This is important because: • The reference medium of your feedback is populated automatically at the time you select the “Create” button on the Feedback screen. • The document path also is populated automatically. Being in the correct place when creating a feedback ensures that the appropriate Service Information Team member is reviewing the correct information to fix any errors as well as providing you with a quick response. Back to top Technical Bulletins 01 13 37 - 2012810 Supersedes T. B. V011336 dated November 13, 2013 to update applicable model table. Update Programming, ECM, TCM Software Update and Valve Body Replacement for Harsh Up - Down Shift from Transmission when Cold Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To Passat, Passat Wagon 2007– 2008 2.0L (BPY) 6 Spd Auto All All Jetta, Jetta Wagon 2007– 2008 2.5L (CBTA, CBUA) 6 Spd Auto All All Customer may experience harsh up shift in gears 1-2 and 2-3, or harsh down shift in gears 3-2 and 2-1. The symptom is most noticeable at transmission temperatures below 60°C (140°F). No DTCs are stored in the TCM or the ECM for this complaint. Comfort concern only. Production Solution: Updated transmission valve body, ECM and TCM software. Pending Service Solutions No new pending service solutions this week. Back to top Tech Tips 00-13-04TT - All Models 2000–2014 - Part ordering Model(s) Year Eng. Code Trans. Code All 2000–2014 All All If a needed service part is on back order, upgrade the daily order to a red order and check the “Car Down” box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist. 44-13-04TT - Steering Wheel Off Center Model(s) Year Eng. Code Trans. Code Jetta, Jetta Sportwagen, Golf, GTI, Passat, CC, Tiguan, Touareg, Routan 2012– 2014 All All This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center. Influence of the Steering Column Tilt Position Due to the design of the adjustable steering column, a level steering wheel can vary up to 2.4 degrees in total from the level position depending on the tilt adjustment of the steering column. In the full up steering column tilt position, the steering wheel is set approximately 1.2 degrees off center to the right and accordingly, 1.2 degrees to the left in the full down tilt position. When the steering column is in the center tilt position the steering wheel is level. When checking if the steering wheel is level (centered), make sure that the steering column adjustment is in the center tilt position. If the steering wheel is off center when the steering column is in the center tilt position, perform vehicle four wheel alignment to correct the steering wheel level position. See TT 44 13 03 – Four Wheel Alignments. Note: DO NOT remove the steering wheel from the steering column to correct steering wheel off center. 50-12-01TT - Water Leak into Front Passenger Compartment November 22, 2013: Update to Information. Model(s) Year Eng. Code Trans. Code Jetta Sedan 2011–2014 All All A concern of water leak into the front passenger compartment may be caused by a seam sealer skip or hole in the area around hood hinge or behind front fender. Isolate leak location by switching HVAC blower on high, with all doors and windows closed, and then spraying soapy water, or a foaming cleaner, over seam sealer. If bubbles are observed at any point during this test, repair leak at location of bubbles using an appropriate seam sealer. 80-13-02TT - Broken or Difficult to Adjust, Dash Panel Air Vents Model(s) Year Eng. Code Trans. Code Eos, Golf, GTI, Jetta, Passat/CC, Touareg, Beetle, Beetle Convertible 2013– 2014 All All When performing repairs on air vents under warranty, it is important to determine if the damage was caused by outside influence or customer abuse. If there are no signs of abuse, please replace the vent(s). DO NOT disassemble or in any way attempt to repair the vent(s). Back to top Campaigns UPCOMING SAFETY RECALL 34F6 - DQ-200 Direct-Shift Gearbox STOP-SALE CODE FOR INVENTORY VEHICLES - STP1 Model(s) Year Jetta Hybrid 2013– 2014 Eng. Code All Trans. Code All VIN Range From VIN Range To Affected inventory will Affected inventory will be identified with the be identified with the code STP1. code STP1. Over time, the internal gearbox lead frame may corrode due to certain gearbox fluid additives used in original gearbox filling. If corrosion deposits collect between electrical wiring, an electrical short in the power supply may result in blown gearbox fuses and the deactivation of the gearbox hydraulic pump or mechatronic unit. The driver will immediately be alerted by a flashing gear indicator warning lamp in the instrument cluster and the vehicle will lose motive power but can coast to a stop. Loss of motive power while driving may increase risk of a crash. All other vehicle systems, such as the engine, steering, and brakes, etc. remain unaffected and fully operational. Back to top Updates No new updates this week. Suggestions Please send comments or suggestions to: [email protected] Back to top © 2013 Volkswagen of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.