23PBH

11/2/23, 2:03 PM
Federal Recall Bulletin
23PBH: Safety Recall - 567 and 579 Air Tank U-Bolts Chafing Fuel Tank
Number
 Edit
 Clone
23PBH / 23V 653 / 2023-530
Supplier
Peterbilt
Description
Safety Recall - 567 and 579 Air Tank U-Bolts Chafing Fuel Tank
Date
10/19/2023
What’s New
Safety Recall
Parts are now available to remedy this issue.
Certain model year 2021 to 2024, 567 and 579 vehicles built from 06/22/2020 through 06/16/2023 were equipped with air tank bracket G11-6439-009
mounted behind a fuel tank without a frame spacer. The air tank mounting U-bolt tips may be different lengths and could contact the fuel tank, which can
result in a hole and the potential for a fuel leak. Leaking fuel may lead to an increased risk of a fire.
Introduction
Parts are now available to remedy this issue.
Certain model year 2021 to 2024, 567 and 579 vehicles built from 06/22/2020 through 06/16/2023 were equipped with air tank bracket G11-6439-009
mounted behind a fuel tank without a frame spacer. The air tank mounting U-bolt tips may be different lengths and could contact the fuel tank, which can
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Federal Recall Bulletin
result in a hole and the potential for a fuel leak. Leaking fuel may lead to an increased risk of a fire.
Situation
1,326 (1,315 US and 11 Canada) Peterbilt model year 2021 to 2024, 567 and 579 chassis built from 06/22/2020 through 06/16/2023 with air tank bracket
G11-6439-009, that are mounted behind a fuel tank without a frame spacer.
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Resolution
Safety Recall
Service all chassis affected that enter your dealership, even if the customer has no issue with the chassis.
1. Review the attached chassis list for your dealer code and schedule your customer(s) for service if their chassis is on the list.
2. In Service Management, select Campaign 23PBH to add it to the case. If the unit is released back into service without performing the repair, make sure
to also release the Campaign in Service Management.
3. If you are not using Service Management to start repair orders, review SIR for “Complete” next to the 23PBH campaign code prior to performing this
repair.
4. Follow the procedures in the Links section to perform necessary repairs.
Federal Law
​It is a violation of Federal law for a dealer to sell or lease new vehicles covered by this recall until the defect or noncompliance has been corrected.
Warranty
There is no time or mileage limit for this recall.
Peterbilt will pay for parts at dealer net plus applicable mark-up and labor:
• 0.1 hours to inspect clearance between air tank bracket, upper, U-bolt tip(s) and fuel tank. Only use this Quick Claim when clearance between U-bolt
tip(s) and fuel tank is 6mm or greater. Use Quick Claim Code 23PBHA.
• For fuel tank replacement, use code 23PBH, add from “Recommended Repairs”, and then select the gear icon to edit Parts/Labor/Misc. Be sure to
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include the part number(s) for the fuel tank(s) being replaced in the claim as well as the SRT codes for the labor performed.
• For extraordinary circumstances please use code 23PBH, add from “Recommended Repairs”, and then select the gear icon to edit Parts/Labor/Misc.
• File the claim within 7 days in accordance with warranty policy.
Take-Off Parts Disposition: N/A
​​​​PRWS CLAIM CODING
​ ampaign
C
Code:
​23PBH
​ ampaign
C
Type:
​Safety Recall
​ laim
C
Category:
​Truck
​Repair Type:
​Proactive
​ ustomer
C
Concern
Code:
​172
​Causal Code:
​09
​ orrective
C
Action
Code:
​12
​ esponsibility
R
​CAMP
Code:
F​ ailure
Location:
​ 130
010004
​Causal Part:
​G34-6009
​N/A
​SRT Code:
​ 04-020
0
0.1hrs.
Fairing/Step
removal
Supplier
Code:
013-186
0.1hrs.
U-bolt to fuel
tank clearance
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Federal Recall Bulletin
check.
044-001
1.5 hrs.
R&R fuel tank.
042-160
0.3 hrs.
Drain and fill
cooling
system.
044-504
0.2hrs.
Prime fuel
system.
Procedure
Please follow your dealership's safety procedures and precautions to ensure the vehicle can be safely repaired and maintained.
Please see attachment in Links section below for repair procedures.
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Parts
The following parts are available through PACCAR Parts:
​Part Number
​Part Description
​Quantity
11-04824056T061U
TANK-FUEL
ALUM 26"
110GAL​
*​
11-04813037T042U​
TANK-FUEL
ALUM 26" 80GAL​
​*
11-04836053T058U​
TANK-FUEL, 26
IN. 150 GAL ASSY​
*​
11-04809031T036UP​
T​ ANK-FUEL
ALUM 26" 70GAL
POLISHED
​*
11-04817043T048U
​TANK-FUEL
ALUM 26" 90GAL
​*
11-04827056T061UP
TANK-FUEL
ALUM 26"
120GAL POL
​*
11-04833070T075U
TANK-FUEL
ALUM 26"
135GAL​
​*
11-04878052T054U
TANK-FUEL
ALUM 23" 80GAL​
​*
11-04825056T061UP
TANK-FUEL
ALUM 26"
110GAL POL
​*
11-04801019T024U​
TANK-FUEL
ALUM 26" 50GAL​
​*​
11-04821050T055U​
TANK-FUEL
ALUM 26"
100GAL​
​*​
11-04833056T061UP
TANK-FUEL
ALUM 26"
135GAL POL
​*
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11-04836095T159U
TANK-FUEL
ALUM 26"
150GAL​
​*​
11-04827056T061U
TANK-FUEL, 26
IN. 120 GAL ASSY​
​*​
11-04884067T069UP
T​ ANK-FUEL
ALUM 23"
100GAL POL
​*​
11-04824056T061UP
TANK-FUEL
ALUM 26"
110GAL POL
​*
11-04877052T054U​
​TANK-FUEL
ALUM 23" 80GAL
​*​
11-04817046T088UP
​TANK-FUEL, 26
IN. 90 GAL ASSY
​*​
11-04833056T061U
​TANK-FUEL, 26
IN. 135 GAL ASSY
​*​
11-04840028T030U
TANK-FUEL
ALUM 23" 50GAL​
​*​
11-04836079T084U​
T​ ANK-FUEL
ALUM 26"
150GAL
​*​
11-04927035H100F
​TANK-SPLIT
ALUM 26"
H35/F100GAL
​*​
11-04813032T037U
T​ ANK-FUEL
ALUM 26" 80GAL
​*​
11-04833075T080UP​
T​ ANK-FUEL
ALUM 26"
135GAL POL
​*​
11-04836063T068U​
TANK-FUEL
ALUM 26"
150GAL​
​*​
11-04821034T039UP​
TANK-FUEL
ALUM 26"
100GAL POL
​*​
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11-04827050T055U​
T​ ANK-FUEL
ALUM 26"
120GAL
​*​
11-04922060H075F
​TANK-SPLIT
ALUM 26"
H60/F75GAL
​*​
11-04821059T064U​
TANK-FUEL
ALUM 26"
100GAL​
​*​
11-04810031T036U​
​TANK-FUEL
ALUM 26" 70GAL
​*​
11-04813037T042UP​
TANK-FUEL
ALUM 26" 80GAL
POL​
​*​
11-04885067T069U
TANK-FUEL 23"
ALUM 100GAL​
​*​
11-04922100F050H
TANK-SPLIT
ALUM 26"
F100/H50GAL​
​*​
11-04827064T011UP​
TANK-FUEL
ALUM 26"
120GAL POL
​*
11-04821052T011UP
TANK-FUEL
ALUM 26"
100GAL POL
​*​
11-04827062T067UP
T​ ANK-FUEL
ALUM 26"
120GAL POL
​*​
11-04821050T055UP​
T​ ANK-FUEL
ALUM 26"
100GAL POL
​*​
11-04809031T036U​
TANK-FUEL
ALUM 26" 70GAL​
​*​
HWC00113
​NUT-HEX SL NYL
5/16-
​*​
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24NFX0.344T
HITNS
​HWC07896
​WASHER-ROUND
5/16 X 11/16 X
0.065 ZN/CLR
*​
​G34-6009
U-BOLT-AIR TANK
HD 9.5"​
​*
TRP ELC 50/50​
E​ NGINE
COOLANT
​*​
* As Needed
The following parts are available through PACCAR Parts Direct Ship Program:
When placing your parts order, select XE (Emergency) order type and select the Next Day Air shipping option.
​Part Number
​ art
P
Description
​Quantity
​K10K56A0B0000001N
​ NG-TANK
P
ASSEMBLY,
26IN.​
*​
K10G3742B0000001N
FUEL TANK
​*
TANK - FUEL,
K1ASSEMBLY, 26
0R7984A0000001N​
IN.​
*​
K10M55C4A0000001N​
FUEL TANK​
*​
11-04837065T159U​
TANK-FUEL
26"/150GAL
ASSY​
*​
TANK - FUEL,
K1ASSEMBLY, 26
0R65F9B0000001N​
IN.​
K1-
TANK - FUEL,
*​
*​
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0R50F9B0000001N​ ASSEMBLY, 26
IN.​
​ 1-048051
025T030UP
TANK-FUEL
ALUM 26"
60GAL POL​
​*
​ 1-048131
037T076UP
TANK-FUEL
ALUM 26"
80GAL​
*​
TANK - FUEL,
K1ASSEMBLY, 26
0R5358A0000001N​
IN.​
*​
K10L4550B0000002P
PNG - TANK
ASSY, 26IN​
​*
K10K3439A0000001P​
​FUEL TANK
*​
K10K5055A0000001N​
FUEL TANK​
*​
K10J4348A0000001N​
FUEL TANK​
*​
TANK - FUEL,
​ 1K
ASSEMBLY, 26
0R4651A0000001N
IN.​
*​
TANK - FUEL,
​ 1K
ASSEMBLY, 26
0R6368A0000001N
IN.​
*​
TANK - FUEL,
​ 1K
ASSEMBLY, 26
0R5863A0000001N
IN.​
*​
​ 1K
1G0712A0C16AB1P
FUEL TANK​
*​
​ 1K
0K5055A0000001P
FUEL TANK​
*​
K10M55C4B0000001N​
FUEL TANK​
*​
K10M6267B0000001P​
TANK-FUEL
ALUM 26"
*​
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80GAL POL​
K1TANK-FUEL 23"
0R7984B0000001N​ ALUM 100GAL​
​*
​ 1K
0M6267A0000001N
TANK-SPLIT
ALUM 26"
F100/H50GAL​
​*
​ 1K
0L56B1B0000001N
TANK-FUEL
ALUM 26"
120GAL POL​
*​
K10M6267A0000001P​
TANK-FUEL
ALUM 26"
100GAL POL​
*​
K10K5055A0000002P​
FUEL TANK​
*​
K10P7075A0000002N​
FUEL TANK​
*​
K10E3136A0000002N​
FUEL TANK​
*​
K10C2530A0000002P​
FUEL TANK​
*​
K1PNG-TANK
2B3843A0B13AA2P​ ASSY, 26 IN.​
*​
K10E3136B0000002N​
FUEL TANK​
*​
​ 1K
0G3742B0000002P
PNG-TANK
ASSY, 26 IN.​
​*
​ 1K
0A1924A0000002N
​FUEL TANK
​*
* As Needed
The following part must be sourced locally:
​Part Number
​Part Description
​Quantity
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Source locally
Federal Recall Bulletin
SPRAY PAINT
​1oz
Links
23PBH Chassis List
23PBH Repair Procedure
23PBH US Customer Letter
23PBH Canadian Customer Letter (English)
Revision History
11/02/2023 - Converted interim bulletin to final bulletin. Repair procedure and parts added.
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Select the date.
IMPORTANT SAFETY RECALL
This notice applies to your vehicle. Your VIN(s) can be found on the bottom or back of this page.
Subject:
Safety Recall: 23PBH: 567 and 579 Air Tank U-Bolt Chafing Fuel Tank
Transport Canada Recall: 2023-530
EXPIRATION DATE: NONE
Dear Peterbilt Customer,
This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may
contain a defect that could affect the safety of a person.
Peterbilt has decided that a defect which relates to motor vehicle safety may exist in certain model year 2021 to 2024, 567 and 579
vehicles built from 06/22/2020 through 06/16/2023 and equipped with air tank bracket G11-6439-009 mounted behind a fuel tank without a
frame spacer. The air tank mounting U-bolt tips are different lengths and may contact the fuel tank, which can result in a hole and the
potential for a fuel leak. Leaking fuel may lead to an increased risk of a fire.
What is the problem?
Air tank mounting U-bolt tips of different lengths were used and may come into contact with the fuel
tank which can result in a hole leading to a fuel leak and an increased risk of a fire.
What will your dealer do?
Dealer will inspect air tank mounting U-bolts for sufficient clearance from the fuel tank. If clearance is
insufficient, U-bolts will be trimmed to achieve clearance. If fuel tank is found damaged it may be
replaced.
What should you do?
Contact your dealer immediately to schedule an appointment.
Peterbilt Motors Company has initiated this recall to remedy the issue with no charge to you. Please contact your Peterbilt dealer to
schedule an appointment for these services. To find your Peterbilt dealer, please visit the Dealer Locator at www.Peterbilt.com or scan the
QR code. When contacting your Peterbilt dealer, reference the Safety Recall number, Transport Canada number, and VIN(s) listed in this
letter. This repair may take up to 4 hours of labor depending on dealer scheduling.
If you had this repair performed before receiving this letter, you may be eligible to receive reimbursement for the cost of obtaining a prenotification remedy of the problem associated with this recall. Receipts for parts and/or labor are required for consideration of
reimbursement. Contact your local Peterbilt dealership for details.
If you require further information about this recall or experience any difficulty in making arrangements for this repair, please contact the
Peterbilt Customer Experience Department at [email protected].
For additional information about the recall, you can contact Transport Canada at 1-800-333-0510.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten
days. If you no longer own this vehicle, we would appreciate your advising us of the new owner. Please send all known ownership and
address changes to [email protected].
We apologize for any inconvenience this preventive procedure may cause and thank you for your participation in helping Peterbilt provide
the highest levels of customer satisfaction and service expertise. We value your business and appreciate your ongoing loyalty to Peterbilt
and its dealer network. Industry-leading quality, performance and reliability are hallmarks of Peterbilt products, and we thank you for
making Peterbilt your truck of choice.
Sincerely,
Michelle Ponsonby
Director of Customer Experience
Peterbilt Motors Company
Select the date.
IMPORTANT SAFETY RECALL
This notice applies to your vehicle. Your VIN(s) can be found on the bottom or back of this page.
Subject:
Safety Recall: 23PBH: 567 and 579 Air Tank U-Bolt Chafing Fuel Tank
NHTSA: 23V 653
EXPIRATION DATE: NONE
Dear Peterbilt Customer,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Peterbilt has decided that a defect which relates to motor vehicle safety may exist in certain model year 2021 to 2024, 567 and 579
vehicles built from 06/22/2020 through 06/16/2023 and equipped with air tank bracket G11-6439-009 mounted behind a fuel tank without a
frame spacer. The air tank mounting U-bolt tips are different lengths and may contact the fuel tank, which can result in a hole and the
potential for a fuel leak. Leaking fuel may lead to an increased risk of a fire.
What is the problem?
Air tank mounting U-bolts of different lengths were used and may come into contact with the fuel tank
which can result in a hole leading to a fuel leak and an increased risk of a fire.
What will your dealer do?
Dealer will inspect air tank mounting U-bolts for sufficient clearance from the fuel tank. If clearance is
insufficient, U-bolts will be trimmed to achieve clearance. If fuel tank is found damaged it may be
replaced.
What should you do?
Contact your dealer immediately to schedule an appointment.
Peterbilt Motors Company has initiated this recall to remedy the issue with no charge to you. Please contact your Peterbilt dealer to
schedule an appointment for these services. To find your Peterbilt dealer, please visit the Dealer Locator at www.Peterbilt.com or scan the
QR code. When contacting your Peterbilt dealer, reference the Safety Recall number and the NHTSA number. This repair may take up to
4 hours of labor depending on dealer scheduling.
If you had this repair performed before receiving this letter, you may be eligible to receive reimbursement for the cost of obtaining a prenotification remedy of the problem associated with this recall. Receipts for parts and/or labor are required for consideration of
reimbursement. Contact your local Peterbilt dealership for details.
If you require further information about this recall or experience any difficulty in making arrangements for this repair, please contact the
Peterbilt Customer Experience Department at [email protected].
If you conclude that Peterbilt has not enabled you to remedy this defect in a reasonable time and without charge, you may submit a
complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590, or call
the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten
days. If you no longer own this vehicle, we would appreciate your advising us of the new owner. Please send all known ownership and
address changes to [email protected].
We apologize for any inconvenience this preventive procedure may cause and thank you for your participation in helping Peterbilt provide
the highest levels of customer satisfaction and service expertise. We value your business and appreciate your ongoing loyalty to Peterbilt
and its dealer network. Industry-leading quality, performance and reliability are hallmarks of Peterbilt products, and we thank you for
making Peterbilt your truck of choice.
Sincerely,
Michelle Ponsonby
Director of Customer Experience
Peterbilt Motors Company
Sélectionner la date
IMPORTANT RAPPEL DE SÉCURITÉ
Cet avis concerne votre véhicule. Votre (vos) NIV(s) se trouve(nt) au bas ou au verso de la présente.
Objet : Rappel de sécurité : 23PBH – Boulon en U du réservoir d’air qui frotte sur le réservoir de carburant sur modèles 567 et 579
Rappel de Transport Canada : 2023-530
DATE D’EXPIRATION : AUCUNE
Cher client Peterbilt,
Le présent avis vous est envoyé conformément aux exigences de la Loi sur la sécurité automobile. La présente a pour but de vous
informer que votre véhicule est susceptible d’avoir un défaut qui pourrait porter atteinte à la sécurité humaine.
Peterbilt a constaté qu’une défectuosité reliée à la sécurité des véhicules automobiles est présente dans certains véhicules de modèles
567 et 579 des années 2021 à 2024, fabriqués entre le 22/06/2020 et le 16/06/2023, équipés d’un support de réservoir d’air G11-6439009 installé derrière un réservoir de carburant sans une entretoise de longeron. Les boulons en U d’assemblage du réservoir d’air sont
de différentes longueurs et peuvent être en contact avec le réservoir de carburant, ce qui pourrait causer un trou et la possibilité d’une
fuite de carburant. Une fuite de carburant peut générer une augmentation du risque d’incendie.
Quel est le problème ?
Des boulons en U d’assemblage du réservoir d’air de différentes longueurs ont été utilisés et peuvent
entrer en contact avec le réservoir de carburant, ce qui pourrait causer un trou et générer une fuite de
carburant et une augmentation du risque d’incendie.
Ce que fera votre
concessionnaire ?
Le concessionnaire procédera à l’inspection des boulons en U d’assemblage du réservoir d’air afin de
s’assurer que le dégagement est suffisant d’avec le réservoir de carburant. Si celui-ci est insuffisant,
les boulons en U seront taillés afin d’atteindre le dégagement approprié. S’il s’avère que le réservoir
de carburant soit endommagé, il pourra être remplacé.
Ce que vous devriez faire ?
Communiquer immédiatement avec votre concessionnaire afin de prendre rendez-vous.
Peterbilt Motors Compagnie a mis en place ce rappel afin de remédier au problème, sans frais. Veuillez communiquer avec votre
concessionnaire Peterbilt afin de prendre rendez-vous pour ces services. Pour trouver votre concessionnaire Peterbilt, veuillez consulter
Dealer Locator sur www.Peterbilt,com ou balayer le code à barres. Au moment de communiquer avec votre concessionnaire Peterbilt,
vous référer au numéro du rappel de sécurité, au numéro de Transport Canada ainsi qu’au(x) NIV(s) listé(s) à la présente. Cette
réparation peut nécessiter jusqu’à 4 heures de main-d’œuvre selon la disponibilité du concessionnaire.
Si vous avez fait effectuer cette réparation avant la réception de la présente, vous pourriez être admissible à un remboursement de vos
frais pour avoir remédié sans préavis au problème associé à ce rappel. Des reçus pour les pièces et/ou la main-d’œuvre sont requis afin
d’envisager un remboursement. Communiquez avec votre concessionnaire Peterbilt local pour les détails.
Si vous avez besoin de plus d’information au sujet de ce rappel ou rencontrez des difficultés à prendre rendez-vous pour cette
réparation, veuillez communiquer avec le département de l’expérience client de Peterbilt sur [email protected].
Pour de l’information additionnelle au sujet de ce rappel, vous pouvez communiquer avec Transport Canada au 1-800-333-0510.
La loi fédérale nécessite de tout bailleur de véhicules qui reçoit cet avis de rappel d’en faire parvenir une copie à toute personne ayant
loué un véhicule et ce, dans un délai de dix jours. Si ce véhicule ne vous appartient plus, nous apprécierions que vous nous fassiez part
du nom du nouveau propriétaire, si vous le connaissez. Veuillez faire parvenir tout information relative au nouveau propriétaire et son
adresse à [email protected].
Nous nous excusons pour tout inconvénient causé par cette procédure préventive et vous remercions de votre participation afin d’aider
Peterbilt à offrir les plus hauts niveaux de satisfaction de la clientèle et d’expertise de service. Nous apprécions votre entreprise ainsi
que votre constante fidélité envers Peterbilt et son réseau de concessionnaires. Les produits Peterbilt se distinguent en étant leader de
l’industrie en matière de qualité, performance et fiabilité; et nous vous remercions de faire d’un Peterbilt votre camion préféré.
Salutations,
Michelle Ponsonby
Directrice de l’expérience client
Peterbilt Motors Compagnie