SB2372
Service Bulletin Details
Public Details for: SB2372
This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the national highway traffic safety administrationa??S (nhtsa) federal motor vehicle safety standards (fmvss)
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Models from 9999
9999 VAN HOOL C2045 |
9999 VAN HOOL CX35 |
9999 VAN HOOL CX45 |
9999 VAN HOOL T2140 |
9999 VAN HOOL T2145 |
9999 VAN HOOL TD925 |
9999 VAN HOOL TDX25 |
9999 VAN HOOL TX40 |
9999 VAN HOOL TX45 |
9999 VAN HOOL VAN HOOL |
Models from 2024
2024 VAN HOOL CX35 |
2024 VAN HOOL CX45 |
Models from 2021
2021 VAN HOOL AG300 |
2021 VAN HOOL CX35 |
2021 VAN HOOL CX45 |
2021 VAN HOOL CX45E |
2021 VAN HOOL TDX25 |
2021 VAN HOOL TDX25E |
2021 VAN HOOL TX45 |
Models from 2020
2020 VAN HOOL CX35 |
2020 VAN HOOL CX45 |
2020 VAN HOOL TDX25 |
2020 VAN HOOL TX40 |
2020 VAN HOOL TX45 |
Models from 2019
2019 VAN HOOL CX35 |
2019 VAN HOOL CX45 |
2019 VAN HOOL TD925 |
2019 VAN HOOL TDX25 |
2019 VAN HOOL TX40 |
2019 VAN HOOL TX45 |
Models from 2018
2018 VAN HOOL C2045 |
2018 VAN HOOL CX35 |
2018 VAN HOOL CX45 |
2018 VAN HOOL TD925 |
2018 VAN HOOL TDX25 |
2018 VAN HOOL TX40 |
2018 VAN HOOL TX45 |
Models from 2017
2017 VAN HOOL C2045 |
2017 VAN HOOL CX35 |
2017 VAN HOOL CX45 |
2017 VAN HOOL TD925 |
2017 VAN HOOL TDX25 |
2017 VAN HOOL TX40 |
2017 VAN HOOL TX45 |
Models from 2016
2016 VAN HOOL C2045 |
2016 VAN HOOL CX35 |
2016 VAN HOOL CX45 |
2016 VAN HOOL TD925 |
2016 VAN HOOL TDX25 |
2016 VAN HOOL TX40 |
Models from 2015
2015 VAN HOOL C2045 |
2015 VAN HOOL CX35 |
2015 VAN HOOL CX45 |
2015 VAN HOOL TD925 |
2015 VAN HOOL TDX25 |
2015 VAN HOOL TX40 |
2015 VAN HOOL TX45 |
Models from 2014
2014 VAN HOOL C2045 |
2014 VAN HOOL CX35 |
2014 VAN HOOL CX45 |
2014 VAN HOOL T2145 |
2014 VAN HOOL TD925 |
2014 VAN HOOL TDX25 |
2014 VAN HOOL TX40 |
2014 VAN HOOL TX45 |
Models from 2013
2013 VAN HOOL C2045 |
2013 VAN HOOL CX35 |
2013 VAN HOOL CX45 |
2013 VAN HOOL T2140 |
2013 VAN HOOL T2145 |
2013 VAN HOOL TD925 |
2013 VAN HOOL TX40 |
2013 VAN HOOL TX45 |
Models from 2012
2012 VAN HOOL A300L |
2012 VAN HOOL C2045 |
2012 VAN HOOL CX35 |
2012 VAN HOOL T2140 |
2012 VAN HOOL T2145 |
2012 VAN HOOL TD925 |
2012 VAN HOOL TX40 |
Models from 2011
2011 VAN HOOL C2045 |
2011 VAN HOOL CX35 |
2011 VAN HOOL T2140 |
2011 VAN HOOL T2145 |
2011 VAN HOOL TD925 |
2011 VAN HOOL TX40 |
Models from 2010
2010 VAN HOOL A300L |
2010 VAN HOOL C2045 |
2010 VAN HOOL C3045 |
2010 VAN HOOL CX35 |
2010 VAN HOOL T2140 |
2010 VAN HOOL T2145 |
2010 VAN HOOL TD925 |
2010 VAN HOOL TX40 |
Models from 2009
2009 VAN HOOL A300L |
2009 VAN HOOL AG300 |
2009 VAN HOOL C2045 |
2009 VAN HOOL CX35 |
2009 VAN HOOL T2140 |
2009 VAN HOOL T2145 |
2009 VAN HOOL TD925 |
2009 VAN HOOL TX40 |
Models from 2008
2008 VAN HOOL A300L |
2008 VAN HOOL C2045 |
2008 VAN HOOL CX35 |
2008 VAN HOOL T2140 |
2008 VAN HOOL T2145 |
2008 VAN HOOL TD925 |
2008 VAN HOOL TX40 |
Models from 2007
2007 VAN HOOL AG300 |
2007 VAN HOOL C2045 |
2007 VAN HOOL CX35 |
2007 VAN HOOL T2140 |
2007 VAN HOOL T2145 |
2007 VAN HOOL TX40 |
Models from 2006
2006 VAN HOOL AG300 |
2006 VAN HOOL C2045 |
2006 VAN HOOL CX35 |
2006 VAN HOOL T2140 |
2006 VAN HOOL T2145 |
2006 VAN HOOL TX40 |
Models from 2005
2005 VAN HOOL A300K HYB |
2005 VAN HOOL C2045 |
2005 VAN HOOL CX35 |
2005 VAN HOOL T2140 |
2005 VAN HOOL T2145 |
2005 VAN HOOL TX40 |
Models from 2004
2004 VAN HOOL A330 |
2004 VAN HOOL A330FC |
2004 VAN HOOL AG300 |
2004 VAN HOOL C2045 |
2004 VAN HOOL CX35 |
2004 VAN HOOL T2140 |
2004 VAN HOOL T2145 |
2004 VAN HOOL TX40 |
Models from 2003
2003 VAN HOOL A330 |
2003 VAN HOOL AG300 |
2003 VAN HOOL C2045 |
2003 VAN HOOL CX35 |
2003 VAN HOOL T2145 |
2003 VAN HOOL TX40 |
Models from 2002
2002 VAN HOOL A330 |
2002 VAN HOOL AG300 |
2002 VAN HOOL C2045 |
2002 VAN HOOL CX35 |
2002 VAN HOOL T2145 |
2002 VAN HOOL TX40 |
SERVICE BULLETIN SB2372 ADDRESSEES : Owners and operators VEHICLE MODEL : All coaches MANUAL CHAPTER : 10.34 Body and accessories – Emergency side windows BULLETIN TYPE : Service information DATE : January 08th, 2024 SUBJECT : Emergency side window decals CONDITIONS : This service bulletin does not entitle to any reimbursement. INTRODUCTION This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administration’s (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the Canadian Motor Vehicle Safety Standards (CMVSS) in Canada about this subject. OVERVIEW OF DECALS RELATED TO EMERGENCY SIDE WINDOW VH reference 660877027 Table 1: Emergency side window decals Figure 11372561 10915390 10915378 Continued on next page. SB2372_USA_en_2024-01-08 Page 1 of 4 TO CHECK FOR PRESENCE OF DECALS It is the responsibility of the owner/operator to perform regular checks for damaged or missing decals. Replace or apply decals when necessary. NOTE: There is a possibility that some vehicle has left the factory with redundant decals. Remove redundant decals because they can confuse passengers in an emergency situation. LOCATION OF DECALS 660877027 AND 11372561 • Decal 660877027 (figure 1) must be applied at the inside of each emergency side window, near the emergency window handle. Position the decal approx. 1 inch from the side edge and approx. 10 inches above the lower window ledge. • Decal 11372561 (figure 1) must be applied at the inside of each emergency side window, near the emergency window handle. The arrow shows the direction the handle has to be turned to unlatch the emergency side window. Position the decal as indicated in figure 2. Figure 1 LOCATION OF DIRECTION DECAL 10915390 OR 10915378 – Figure 2 Occupant space Adjacent seat Table 2: Applicable definitions Means a space directly above the seat and footwell, bounded vertically by the ceiling and horizontally by the normally positioned seat back and the nearest obstruction of occupant motion in the direction the seat faces. Means a designated seating position located so that some portion of its occupant space is not more than 10 inches from an emergency exit, for a distance of at least 15 inches measured horizontally and parallel to the exit. Vehicles may be manufactured with more than one row of seats within the area of the emergency side window. Determine whether an emergency side window release handle is located in the occupant space of each seat within the exit area. If a release handle is not present, a decal 10915390 or 10915378 must be placed within the occupant space to indicate the nearest release mechanism for that exit. The decal 10915390 or 10915378 should be applied at the inside of the emergency side window, at a distance of 1 inch from the lower emergency side window ledge and within a zone determined by the front and center of the adjacent seat cushion. Continued on next page. SB2372_USA_en_2024-01-08 Page 2 of 4 Figure 2: View from inside on an emergency side window HOW TO REMOVE A DECAL FROM THE GLASS? Step 1 Action CAUTION! Do not use sharp tools/blades as this will scratch the glass. Using a plastic razor blade scraper (or similar tool), remove the decal from the inside of the window. Figure 3: Decal removal 2 Use an adhesive remover to clean any residue on the glass. Continued on next page. SB2372_USA_en_2024-01-08 Page 3 of 4 HELP DESK If there are any questions, please call ABC Customer Care & Parts Source toll-free for guidance on 1-877-427-7278. Listen for the prompts for warranty and select that option. DISCLAIMER The procedures contained herein are not exclusive. Van Hool cannot possibly know, evaluate, or advise the transportation industry of all conceivable ways in which a procedure may be undertaken or of the possible consequences of each such procedure. Other procedures may be as good, or better, depending upon the particular circumstances involved. Each carrier who uses the procedures herein must first satisfy itself thoroughly that neither the safety of its employees or agents, nor the safety or usefulness of any products, will be jeopardized by any procedure selected. VAN HOOL CUSTOMER PORTAL Consult the customer portal regularly for the latest service documentation. In addition to the maintenance manual, you will also find the operating manual and the spare parts catalogue of your vehicle on the customer portal. The customer portal is accessible through www.vanhool.be, and only with a code (password) from Van Hool. If you do not have a password yet, request it by using the above link. INFORMATION HANDLING Important additions and modifications regarding technical information not yet included in the manual will be communicated through Service Bulletins. SB2372_USA_en_2024-01-08 Page 4 of 4