A6924062072911_1
Service Bulletin Details
Public Details for: A6924062072911_1
- 2024 - 2023 - 2022 - 2021 - 2020 -
Models from 2024
Models from 2023
Models from 2022
Models from 2021
Models from 2020
Technical Service Bulletin 69 Airbag warning light on, DTC B103613, B101713, B101813, B101904 69 24 06 2072911/1 February 7, 2024. Model(s) Year VIN Range Vehicle-Specific Equipment All Not Applicable A6, A6 allroad, S6, A7, S7, A8, S8, Q5, Q5 e 2020 – 2024 quattro, SQ5, Q7, SQ7, Q8, SQ8, and RS Q8 RS 6, RS 7, Q5 Sportback, and SQ5 Sportback 2021 – 2024 e-tron quattro, and e-tron Sportback quattro 2021 – 2023 A7 e quattro 2021 – 2022 A8 e quattro 2021 e-tron S, and e2022 – 2023 tron S Sportback Q8 e-tron, Q8 Sportback e-tron, SQ8 e-tron, and SQ8 Sportback e-tron 2024 Condition Customer states: • The airbag warning light is on. Workshop findings: The following DTC or DTCs may be stored in the airbag control module, -J234-, (address word 0015): • DTC B101713: Driver side airbag crash sensor Interruption • DTC B101813: Driver side: rear side airbag crash sensor Interruption • DTC B103613: Passenger side airbag crash sensor, open circuit • DTC B101904: Passenger side: rear airbag crash sensor, open circuit © 2024 Audi of America, Inc. Internal Page 1 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Technical Background Component analyses show that the components are in working order. You should look for the cause of the complaint in the vehicle system before replacing the crash sensor. Production Solution Not applicable. Service 1. Thoroughly check the door wiring harness, the door coupling point and the electrical connectors of the individual components relevant to the respective DTC or DTCs that are stored in the airbag control module, J234-, (address word 0015). 2. Pay particular attention to any kinks and the connectors in the wiring harness. Thoroughly check that the pins are in the correct position and that they are properly engaged in the area of the door coupling point and the connector for the crash sensor. 3. Try to reproduce the complaint by moving the door, the wiring harness, the connectors and the pins. If the complaint can then be traced to the crash sensor, we recommend replacing the crash sensor. Warranty Claim Type: • 110 Up to 48 Months/50,000 Miles. • G10 for CPO Covered Vehicles – Verify Owner. • If the vehicle is outside of any warranty, this Technical Service Bulletin is informational only. Service Number: 6965 Damage Code: 0040 Labor Operations: Front door trim panel remove+reinstall 7059 19XX See SRT with associated operations 2 Front door trim panel remove+reinstall 7059 20XX See SRT with associated operations Door wiring harness inspection 9732 0199 A-time (Max 80 TU) © 2024 Audi of America, Inc. Internal Page 2 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Diagnostic Time: Claim Comment: Lateral acceleration sensor remove+reinstall 6965 19XX See SRT with associated operations 2 Lateral acceleration sensor remove+reinstall 6965 20XX See SRT with associated operations GFF 0150 0060 Time stated on the diagnostic protocol (Max 80 TU) Road test prior to the service procedure No allowance 0 TU Road test after the service procedure No allowance 0 TU As per TSB 2072911/1 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Tool Number Tool Description VAS 6160/VAS 6150 VAS tester with the current version of ODIS (Windows 10) Additional Information All part and service references provided in this TSB (2072911) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2024 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. © 2024 Audi of America, Inc. Internal Page 3 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.