A9124632044694_3
Service Bulletin Details
Public Details for: A9124632044694_3
This bulletin provides information pertaining to mmi navigation database concerns.
- 2025 - 2024 - 2023 - 2022 - 2021 - 2020 - 2019 - 2018 - 2017 - 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 - 2009 - 2008 -
Models from 2025
Models from 2024
Models from 2023
Models from 2022
Models from 2021
Models from 2020
Models from 2019
Models from 2018
Models from 2017
Models from 2016
Models from 2015
Models from 2014
Models from 2013
Models from 2012
Models from 2011
Models from 2010
| 2010 AUDI A3 |
| 2010 AUDI A4 |
| 2010 AUDI A5 |
| 2010 AUDI A5 CABRIOLET |
| 2010 AUDI A6 |
| 2010 AUDI A8 |
| 2010 AUDI Q5 |
| 2010 AUDI Q7 |
| 2010 AUDI R8 |
| 2010 AUDI S4 |
| 2010 AUDI S5 |
| 2010 AUDI S6 |
| 2010 AUDI TT |
| 2010 AUDI TTS |
Models from 2009
Models from 2008
| 2008 AUDI A3 |
| 2008 AUDI A4 |
| 2008 AUDI A4 CABRIOLET |
| 2008 AUDI A5 |
| 2008 AUDI A6 |
| 2008 AUDI A8 |
| 2008 AUDI Q7 |
| 2008 AUDI R8 |
| 2008 AUDI RS4 |
| 2008 AUDI S4 |
| 2008 AUDI S5 |
| 2008 AUDI S6 |
| 2008 AUDI S8 |
| 2008 AUDI TT |
Technical Service Bulletin 91 MMI navigation database concerns (Missing traffic info, Incorrect speed limits, Missing streets; POI not listed, etc) 91 24 63 2044694/3 February 7, 2024. Supersedes Technical Service Bulletin Group 91 number 20-70 dated May 28, 2020 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment All Navigation All Audi Vehicles 2005 – 2025 Condition REVISION HISTORY Revision Date Purpose 3 - Revised header (Added new model years) Revised Service (updated table) 2 05/28/2020 Revised title Revised header (Added MY 2020/2021) Revised Condition (Updated examples) Revised Technical Background (Updated information) Revised Service (Updated table) 1 07/05/2016 Initial publication Customer states: They have a general concern about the information provided by the navigation map database. Examples of concerns may include, but are not limited to, the following: • Only certain sections of the map do not show speed and flow traffic data. • A new street is not shown on the navigation map. • A specific POI is missing in the navigation database. • The speed limit shown on the map is missing or incorrect. Technical Background The navigation map database is provided by HERE maps (http://www.HERE.com), which was previously known as Navteq and Nokia Maps. • The data is compiled quarterly throughout the year and is provided to AUDI AG for validation testing. • Testing often takes several months, and once completed, any issues found during testing are submitted to HERE for optimization. © 2024 Audi of America, Inc. Internal Page 1 of 8 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin • Once optimized, the data is provided to the markets for testing. • After the testing is completed, and service parts are created, the database can be almost a year old. • If the map database is updated in the Service department six months to one year after it was released for sale, the information in the database could be over a year old. As a solution for the long delay between the compilation date and release date, Audi has designed the MIB systems since the introduction of MIB2 so that the customer can update the map data using Over-the-air updates. • For MIB2, the customer can update three USA regions of the navigation map database directly in the MMI at no cost during the first three years (and up to the next five consecutive releases). • For MIB2+ and MIB3, the MMI receives incremental updates to predefined regions based on driving habits of the customer on a quarterly and monthly basis, respectively (see attached job aid). • MIB1 customers must download the database from myAudi (not available as of March 2020, but will be available early Q2 2021) to an SD card. The customer must then manually update the navigation map database via the SD card slot in the MMI. • For all systems, some map database releases are available as a shop tool and can be ordered using the part number listed in ETKA. See TSB 2037809, How to update MMI MIB navigation map – potential customer concerns, for more information. Production Solution Not applicable. Service For all customer complaints relating to the navigation map database, provide the Technical Background information to the customer and ask the customer to update the system to the latest navigation map database using the over-the-air software update (only for MIB2, MIB2+, & MIB3). Customers with MMI3G+ will need to update the system to ZUG K0814 or higher (ZUG K0942 was the latest as of calendar week 22/17) before the latest navigation map database can be installed. Improvements are made each year to the navigation information, and Audi of America cannot provide a specific list of issues that have been identified and fixed with each release. The chart below explains the release information for past and current customer service updates for all navigation map databases. © 2024 Audi of America, Inc. Internal Page 2 of 8 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin The navigation map database “overall version” can be found in the MMI under: MIB1 & MIB2 for C7 PI: Menu >> Setup MMI >> Version Information (Figure 1). MIB2: Menu >> Settings >> Left Drawer >> System Maintenance >> Version Info (Figure 2). MIB2+ & MIB3: Menu >> Settings >> System Maintenance >> Version Information (Figure 3). The “overall version” indicates the oldest version installed for any single region. With MIB systems, the MMI can have partial updates installed with only certain updated regions. In such a scenario, the overall version will only be changed when all regions of the map database are updated to the same level. Select “Navigation database country versions” to see the updated level of each region installed. Figure 1. MIB1 & MIB2 for C7 PI. Figure 2. MIB2 © 2024 Audi of America, Inc. Internal Page 3 of 8 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Figure 2. MIB2+ & MIB3 MMI system Vehicle Production Date Service Part Number Release Name Software Part Number or Version in MMI MIB3 Lifetime (10y) OTA updates. No Service release available. MIB2+ CW 45/23 Q1/2023 NAR 2024 83A.051.884.CQ V03.959.803.AR CW 25/23 Q3/2022 NAR 2023/2024 83A.051.884.CH V03.959.803.AQ CW 45/22 Q1/2022 NAR 2023 83A.051.884.CB V03.959.803.AP CW 22/22 Q3/2021 NAR 2022/2023 83A.051.884.BN V03.959.803.AN CW 45/21 Q1/2021 NAR 2022 83A.051.884.BF V03.959.803.AM CW 22/21 Q3/2020 NAR 2021/2022 83A.051.884.AS V03.959.803.AL CW 45/20 Q1/2020 NAR 2021 83A.051.884.AK V03.959.803.AK CW 22/20 Q3/2019 NAR 2020/2021 83A.051.884.AC V03.959.803.AF CW 45/19 Q1/2019 NAR 2020 83A.051.884.Q V03.959.805.DR MIB2+ MIB2+ MIB2+ MIB2+ MIB2+ MIB2+ MIB2+ MIB2+ © 2024 Audi of America, Inc. Internal Compilation Date Page 4 of 8 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin CW 22/19 Q3/2018 NAR 2019/2020 83A.051.884.A V03.959.805.DP MIB2+ CW 22/18 Q1/2018 NAR 2019 Not Released V03.959.805.DK MIB1/2 CW 45/23 Q1/2023 NAR 2024 8V0.051.884.HJ --- CW 22/23 Q3/2022 NAR 2023/2024 8V0.051.884.HB --- CW 45/22 Q1/2022 NAR 2023 8V0.051.884.GP --- CW 22/22 Q3/2021 NAR 2022/2023 8V0.051.884.GG --- CW 45/21 Q1/2021 NAR 2022 8V0.051.884.GA --- CW 22/21 Q3/2020 NAR 2021/2022 8V0.051.884.FL --- CW 45/20 Q1/2020 NAR 2021 8V0.051.884.FD --- CW 22/20 Q3/2019 NAR 2020/2021 8V0.051.884.EQ V03.959.803.CF CW 45/19 Q1/2019 NAR 2020 8V0.051.884.EH V03.959.803.AF CW 22/19 Q3/2018 NAR 2019/2020 8V0.051.884.EA V03.959.802.DM CW 45/18 Q1/2018 NAR 2019 8V0.051.884.DM V03.959.802.DL CW 22/18 Q3/2017 NAR 2018/2019 8V0.051.884.DE V03.959.802.DK CW 45/17 Q1/2017 NAR 2018 8V0.051.884.CR V03.959.801.PS CW 22/17 Q3/2016 NAR 2017/2018 8V0.051.884.CJ V03.959.801.GH CW 45/16 Q1/2016 NAR 2017 8V0.051.884.CB V03.959.801.GG CW 22/16 Q3/2015 NAR 2016/2017 8V0.051.884.BJ V03.959.801.GF CW 45/15 Q1/2015 NAR 2016 8V0.051.884.AS CW 22/15 Q3/2014 NAR 2015/2016 8V0.051.884.AJ MIB2+ MIB1/2 MIB1/2 MIB1/2 MIB1/2 MIB1/2 MIB1/2 MIB1/2 MIB1/2 MIB1/2 MIB1/2 MIB1/2 MIB1/2 MIB1/2 MIB1/2 MIB1/2 MIB1 MIB2 MIB1 MIB2 © 2024 Audi of America, Inc. Internal V03.959.800.T V03.959.801.GE V03.959.900.ST V03.959.801.GD Page 5 of 8 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin MIB1 Q1/2014 NAR 2015 8V0.051.884.AA CW 22/14 Q3/2013 NAR 2014/2015 Not available CW 22/13 Q3/2012 NAR 2014 Not available V03.959.900.SE CW 45/22 Q1/2022 HDD NAR 2023Last Edition *8R0.051.884.KM --- MMI CW 22/22 3G/3G+ Q3/2021 HDD NAR 2022/2023 *8R0.051.884.KC -- MMI CW 45/21 3G/3G+ Q1/2021 HDD NAR 2022 *8R0.051.884.JP --- MMI CW 22/21 3G/3G+ Q3/2020 HDD NAR 2021/2022 *8R0.051.884.JE --- MMI CW 22/20 3G/3G+ Q3/2019 HDD NAR 2020/2021 *8R0.051.884.HG --- MMI CW 45/19 3G/3G+ Q1/2019 HDD NAR 2020 *8R0.051.884.GT 8R0.051.884.GT MMI CW 22/19 3G/3G+ Q3/2018 HDD NAR 2019/2020 *8R0.051.884.GJ 8R0.051.884.GJ MMI CW 45/18 3G/3G+ Q1/2018 HDD NAR 2019 *8R0.051.884.GB 8R0.051.884.GB MMI CW 22/18 3G/3G+ Q3/2017 HDD NAR 2018/2019 *8R0.051.884.FL 8R0.051.884.FL MMI CW 45/17 3G/3G+ Q1/2017 NAR 2018 *8R0.051.884.FD 8R0.051.884.FD MMI CW 22/17 3G/3G+ Q3/2016 NAR 2017/2018 *8R0.051.884.EN 8R0.051.884.EN MMI CW 45/16 3G/3G+ Q1/2016 NAR 2017 *8R0.051.884.EE 8R0.051.884.EE MMI CW 22/16 3G/3G+ Q3/2015 NAR 2016/2017 *8R0.051.884.DQ 8R0.060.884.DQ MMI CW 22/15 3G/3G+ Q3/2014 NAR 2015 *8R0.051.884.CS 8R0.060.884.CS MIB2 MIB1 MIB2 MIB1/2 MMI 3G/3G+ © 2024 Audi of America, Inc. Internal V03.959.900.SS CW 45/14 V03.959.801.GC V03.959.900.SR V03.959.801.GB Page 6 of 8 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin MMI CW 22/14 3G/3G+ Q3/2013 NAR 2014/2015 *8R0.051.884.CA 8R0.060.884.CA MMI CW 22/13 3G/3G+ Q3/2012 NAR 2013/2014 *8R0 051.884.BD 8R0.060.884.BD MMI CW 22/12 3G/3G+ Q2/2011 NAR 2012/2013 *8R0.051.884.AM 8R0.060.884.AM CW 22/18 Q3/2017 NAR 2018/2019 8P0.060.884.DC 8P0.060.884.DC RNS-E LAST EDITION RNS-E RNS-E RNS-E RNS-E RNS-E CW 22/17 Q3/2016 NAR 2017/2018 8P0.060.884.CR 8P0.060.884.CR CW 22/16 Q3/2015 NAR 2016/2017 8P0.060.884.CL 8P0.060.884.CL CW 22/15 Q3/2014 NAR 2015/2016 8P0.060.884.CF 8P0.060.884.CF CW 22/14 Q3/2013 NAR 2014/2015 8P0.060.884.CA 8P0.060.884.CA CW 22/13 Q3/2012 NAR 2013/2014 8P0.060.884.BP 8P0.060.884.BP N/A Q3/2016 DVD NAR 2018/2019 4E0.060.884.FH 4E0.060.884.FH MMI 2G LAST EDITION MMI 2G MMI 2G MMI 2G MMI 2G MMI 2G N/A Q3/2015 DVD NAR 2017/2018 4E0.060.884.FE 4E0.060.884.FE N/A Q3/2015 DVD NAR 2016/2017 4E0.060.884.EQ 4E0.919.884.EQ N/A Q3/2014 DVD NAR 2015/2016 4E0.060.884.EG 4E0.919.884.EG N/A Q3/2013 DVD NAR 2014/2015 4E0.060.884.DS 4E0.919.884.DS N/A Q3/2012 DVD NAR 2013/2014 4E0.060.884.CJ 4E0.919.884.DJ *All MMI 3G/3G+ map updates require the customer to purchase the additional map activation documentation. Customers with MIB1 & MIB2 systems that have used all five updates or who have vehicles more than three years old (based on vehicle production date and not the retail sold date), will need to buy an activation © 2024 Audi of America, Inc. Internal Page 7 of 8 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin document before installing the latest navigation map database. The part numbers for all activation documents can be found in ETKA. MMI 2G and RNS-E systems do not require activation documentation. Warranty This TSB is informational only and not applicable to any Audi Warranty. Additional Information The following Technical Service Bulletin(s) may be necessary to complete this procedure: • TSB 2037809, 91 How to update the MMI MIB navigation map - potential customer concerns. All part and service references provided in this TSB (2044694) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.©2024 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. © 2024 Audi of America, Inc. Internal Page 8 of 8 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.