2003 DODGE Ram 3500Dodge Ram 3500 2003

Vehicle Details: Recalls, Investigations, Consumer Complaints, Decoded VIN Details, Service Bulletins

Below you will find all available information on the 2003 DODGE Ram 3500, manufacturered by Chrysler De Mexico Toluca.
The vehicle is described as a 4x2 Light Pickup.

ManufacturerKnown WMI(s)Fuel Type
DODGE3D5 2D7 2D8 3B4 3B5 3B7 3B8 3D2 3D3 3D4 2D6 3D6 3D7 3D8 1B4 1C4 1C6 2C7 3B3 1D8 1B6 1B7 1B8 1D2 1D3 1D4 1D5 1D6 1D7 1B5 2B4 2B5 2B7 2B8 2D2 2D3 2D4 2D5 Gasoline
DODGE VIN Decoder

Use the box here to look up VINs from DODGE as well as other manufacturers

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Sub-models: - Ram 3500 P/u 2wd - Ram 3500 P/u 4wd -

Frequently Asked Questions
  • Where is the 2003 DODGE Ram 3500 produced?
     - The 2003 DODGE Ram 3500 is produced in Warren Michigan, United States (usa).
  • Are there recalls for the 2003 DODGE Ram 3500?
     - There are 25 recall(s) for the 2003 DODGE Ram 3500, additional information is below.
  • What is the GVWR of a 2003 DODGE Ram 3500?
     - The 2003 DODGE Ram 3500 has a GVWR of Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg) lbs.
NHTSA Mandated Recalls
  • Recall 115314 [USA]: In the event of a crash necessitating deployment of the passenger?s frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

  • Recall 99081 [USA]: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

  • Recall 79892 [USA]: This condition could result in the potential loss of directional stability in the left hand front wheel, increasing the risk of a crash.

  • Recall 69346 [USA]: Steering loss could result in a vehicle crash possibly resulting in property damage, injury or death.

  • Recall 83165 [USA]: Decreased lighting visibility may result in a vehicle crash.

  • Recall 84495 [USA]: When the wiper system fails, the operator will have reduced visibility which could result in a crash.

  • Recall 82666 [USA]: This could result in a loss of steering control and the restricted ability to turn the vehicle in one direction increasing the risk of a crash without warning.

  • Recall 74988 [USA]: In the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass.

  • Recall 72459 [USA]: If the trailer lights are not working properly, a vehicle crash can occur.

  • Recall 32954 [USA]: Pitman arm wear or failure may lead to loss of vehicle control, possibly resulting in a vehicle crash.

  • Recall 51125 [USA]: Without the amber reflectors, the vehicle will be poorly illuminated, possibly resulting in a vehicle crash without warning.

  • Recall 59251 [USA]: This error is an unintended action that may result in a lack of transmission park pawl engagement and possibly delayed rearward movement of the vehicle.

  • Recall 35075 [USA]: This may allow development of a short circuit in the connector, which could eventually lead to a fire.

  • Recall 62678 [USA]: This could cause a loss of vehicle control and result in a crash without warning.

  • Recall 57525 [USA]: This can result in unintended acceleration and a reduction in braking effectiveness, increasing the risk of a crash.

  • Recall R/2015/128 [UK]: Passenger side airbag may fail to deploy correctly

  • Recall 2015229 [Canada]: Airbag

  • Recall 2015093 [Canada]: Airbag

  • Recall 2013395 [Canada]: Steering

  • Recall 2011253 [Canada]: Steering

  • Recall 2009019 [Canada]: Steering

  • Recall 2009081 [Canada]: Electrical

  • Recall 2005307 [Canada]: Other

  • Recall 2003033 [Canada]: Other

  • Recall 2003148 [Canada]: Wheels

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • 9004275 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Key, master if replacing the key/fobik on a wj, kj, tj, or pt cruiser, use the "ac" nic level part number. The "ab" nic level will not program to these platforms. For all other platforms, if the "ab" nic level will not program to the vehi
  • 9003215 - ENGINE AND ENGINE COOLING: Part description: 5.7l long block issue description: this 5.7l long block assembly is compatible with both egr and non-egr applications. An egr block-off plate (53032739aa) must be ordered when installing this long block assembly in a
  • 68332810 - ENGINE AND ENGINE COOLING: Service - four piece oil pan gasket all cummins equipped vehicles only - the replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to cummins 5.9l and 6.7l engines only. Installation: 1. C
  • 9003215 - ENGINE AND ENGINE COOLING: Part description: 5.7l long block issue description: this 5.7l long block assembly is compatible with both egr and non-egr applications. An egr block-off plate (53032739aa) must be ordered when installing this long block assembly in a
  • 9004275 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Key, master if replacing the key/fobik on a wj, kj, tj, or pt cruiser, use the "ac" nic level part number. The "ab" nic level will not program to these platforms. For all other platforms, if the "ab" nic level will not program to the vehi
  • 3100519 - STRUCTURE: Use of aftermarket parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 3100319 - STRUCTURE: Use of salvage/recycled parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 3100619 - STRUCTURE: Repair parts used for structural repairs this bulletin involves discussing fca us llc position with regard to structural repair parts usage.
  • 14-005-12 - UNKNOWN OR OTHER: Heavy duty filtration mopar retrofit or add on parts available
  • R2118796A - ENGINE AND ENGINE COOLING: Valve body. These may cause over drive cycling.
  • 68332810A - ENGINE AND ENGINE COOLING: Cummins equipped vehicles only - the replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to cummins 5.9l and 6.7l engines only.
  • 23-015-20 - EQUIPMENT: Disinfectant solution recommended for covid-19
  • 08-049-20 - EQUIPMENT: Charging system, battery diagnostic tools and warranty this information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
  • 31-005-19 - EQUIPMENT: Use of aftermarket parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 31-003-19 - EQUIPMENT: Use of salvage/recycled parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 31-006-19 - STRUCTURE: Repair parts used for structural repairs this bulletin involves discussing fca us llc position with regard to structural repair parts usage.
  • 9002849 - EQUIPMENT: Part description: insulator on lever assy manual valve - valve body - rwd transmission issue description: the manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement
  • 9002828 - EQUIPMENT: Part description: insulator in lever assembly - valve body - trans issue description: the manual valve insulator, attaching rivet and an instruction sheet are now available as a kit. If the insulator requires replacement lease order 68253
  • 9002688 - EQUIPMENT: 68069384a$, r8069384a$, 68086182a$, r8027067a$, rl002012a$ - gasket, cylinder head cover before replacing injectors for diagnostic trouble codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or
  • 9002872 - ELECTRICAL SYSTEM:IGNITION:SWITCH: 56045489a$ - neutral safety switch - trans assy 06036369aa screw and washer is now available as a service part , 2 required to attach neutral start switch
  • 9002519 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
  • 14-005-12 - EQUIPMENT: Heavy duty filtration mopar retrofit or add on parts available
  • SB19-001-11 REVA - STEERING:LINKAGES:TIE ROD ASSEMBLY: Dodge: bulletin providing alignment procedures for tie rod ball stud housing for the right and left. Model yrs for cab chassis (reg and mega pickups and 4x4) 2003-2011. *pe
  • SB-14-001-10 - FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP: Dodge: electronic fuel control actuator (fca) available for service/new diagnostics available for dtc P0251. Engine surges at idle or mil illumination. Further investigation may identify dtc P0251-cp3 pump regulator control-diesel. If p0
  • ECM K-01 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Dodge: california emissions recall reprogram ecm-obd readiness. Recall affects ram trucks and cab chassis. Csc letter was rec'd. *pe
  • 2500108 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV): Positive crankcase ventilation (pcv) system freezes in extreme cold ambient temperatures -- involves installing revised pcv system components. *nj
  • 2301307 - UNKNOWN OR OTHER: Trailer towing mirror - new mirror glass locking tab - new removal procedure. *kb
  • 1802207 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER: 5.9l turbo - diesel engine system enhancements. *kb
  • 0803006 - POWER TRAIN:AUTOMATIC TRANSMISSION: Powertrain control module initialization. *kb
  • 2200506 - TIRES: Front end shimmy on 4x4 vehicles when traveling over rough surfaces in the road. *kb
  • 1802206 - ENGINE AND ENGINE COOLING:ENGINE:DIESEL: 5.9l turbo-diesel engine system enhancements. *tt
  • 06003 - SUSPENSION:REAR: Rear suspension vibration while driving at highway speeds. *tt
  • 2500106 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Positive crankcase ventilation (pcv) system freezes in extreme cold ambient temperatures. *tt
  • 2101505 - POWER TRAIN: 45rfe/545rfe trans - delayed engagement due to cooler return filter replacement. *sc
  • 1400305 - ENGINE AND ENGINE COOLING:ENGINE:DIESEL: Cummins diesel diagnostics. *tt
  • 1400405 - FUEL SYSTEM, OTHER: Electronic fuel control (efc) actuator available for service. *tt
  • 05002 - ENGINE AND ENGINE COOLING: New water pump for 3.7l engine - no longer common with 4.7l. Advanced service information #05-002. *tt
  • 1801705 - ENGINE AND ENGINE COOLING: Long crank times in ambient temperatures below freezing. *tt
  • 10182004 - POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT: Minimun rear rotor thickness. *eh
  • 10182004 - SUSPENSION: Stabilizer bar link nut torque specs changed. *eh
  • 10182004 - ELECTRICAL SYSTEM: Added diagnostics for P0421 and P0431. *eh
  • 0801505 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Powertrain control module initialization. *sc
  • 1400205 - ELECTRICAL SYSTEM: Inactive throttle body in cold ambient temperatures. 2005 dodge ram *sc
  • 04032004 - ENGINE AND ENGINE COOLING: Oil pressure falls below normal during vehicle operation. This includes chevrolet and gmc 4500 series and isuzu npr and nprhd models. *eh
  • 2300505 - STRUCTURE:BODY: Mud or dirt may accumulate on the rocker panel causing customers to complain that their clothing gets dirty when they enter or exit the vehicle. *tt
  • 1901204 - STEERING: Steering column snapping or ticking sound. *tt
  • 0422 - ENGINE AND ENGINE COOLING:ENGINE: 5.7l engine long block repair / replace procedures. Warranty planning & administration *tt
  • 10023 - POWER TRAIN: The 47re service information has been accidentally omitted from the 2003 service manual, but is included in the electronic version of the mds2. Service information tuneups. *tt
  • 10023 - STEERING:COLUMN: Steering column service. Information. Service information tuneups. *tt
  • 10023 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Powertrain diagnostic information. Service information tuneups. *tt
  • 10023 - UNKNOWN OR OTHER: Missing diesel maintenance schedule for truck service manual. Service information tuneups. *tt
  • 0300404 - POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT: Axle whine. *tt
  • 0300304 - POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT: Launch shudder. *tt
  • 2301104 - STRUCTURE:BODY: Bug deflector loose/rattling. *tt
  • 42 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): The powertrain control module (pcm) electrical connectors on certain trucks may allow water to enter into the connectors. Water and the resulting corrosion in a pcm connector can cause the speed control and/or transmission overdrive funct
  • 44 - POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES: Customer satisfaction no. C44. Transmission cooler line on certain vehicles can transmit high pressure pulses when the vehicle is operated at heavy loads. *tt
  • 0900504 - ENGINE AND ENGINE COOLING:ENGINE: Growling sound on acceleration. *tt
  • 0900604 - ENGINE AND ENGINE COOLING:ENGINE: Low engine oil pressure at start up in temperatures below freezing. *tt
  • 1800304 - ELECTRICAL SYSTEM: Poor air conditioner performance, slow fuel gauge response, and diagnostic trouble codes (dtc's) P0341 and P1757. *tt
  • 2300104 - STRUCTURE:BODY: Bug deflector wind whistle. *tt
  • 0500803 - SERVICE BRAKES, HYDRAULIC: Brake shudder or vibration. *tt
  • 1803703 - ENGINE AND ENGINE COOLING: Malfunction indicator lamp illumination, erroneous diagnostic trouble code (dtc) P0116, P2172, P2173. *tt
  • 1803003A - ENGINE AND ENGINE COOLING:ENGINE: Generic cummins engine control module (pcm) procedure. *tt this bulletin replaced 18-030-03. *tt this bulletin replaced 18-030-03a dated 10/17/03. To also include 2005 ram truck. *tt
  • 0803103 - ELECTRICAL SYSTEM: Water may enter the powertrain control module (pcm) connector causing corrosion of electrical terminals on the pcm. Sets malfunction indicator light. *tt
  • 1803003 - ENGINE AND ENGINE COOLING:ENGINE: Generic cummins engine control module (pcm) procedure. *tt
  • 03002 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Service action 03-002 - inoperative software, service bulletin #18-005-03 rev a, flash: transmission shift/speed control improvements/possible malfunction indicator lamp (mil) illumination. *tt
  • 0600103 - POWER TRAIN:CLUTCH ASSEMBLY: Rattle sound from transmission when idling. *tt
  • 0800403 - ELECTRICAL SYSTEM: Electro mechanical instrument cluster - erroneous indicator lamps. *tt
  • 1801303 - ENGINE AND ENGINE COOLING:ENGINE: Malfunction indicator lamp and/or engine throttle control (etc) light illumination, diagnostic trouble codes (dtcs), and/or poor idle quality. *tt
  • 2400403 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Defrost door inoperative. *tt
  • 2301803 - STRUCTURE:BODY: Whistling sound may be present coming from the front of the instrument panel near the bottom of the windshield when the heater a/c blower is on. *tt
  • 2301603 - STRUCTURE:BODY: Buzzing or vibrating sound coming from the front of the vehicle. *tt
  • 0801903 - ELECTRICAL SYSTEM: Lamp out indicator with aftermarket pick up box installation. *tt
  • 03010 - ENGINE AND ENGINE COOLING:ENGINE: Scored 3.7l engine crankshaft. *tt
  • 1801503 - POWER TRAIN:AUTOMATIC TRANSMISSION: Powertrain control module (pcm) shift quality improvements for a no shift out of third gear condition. *tt
  • 1801403 - ELECTRICAL SYSTEM: Malfunction indicator lamp (mil) illumination, erroneous diagnostic trouble codes (dtc) P0300 - P0309. *tt
  • 0800703 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS: Replacement of the alternator support bracket for accessory drive belt squeal. *tt
  • 02026A - POWER TRAIN:AUTOMATIC TRANSMISSION: The transmission may overheat due to a restriction in the torque converter drain back valve and may cause damage to the transmission. *tt
  • 02026 - POWER TRAIN:AUTOMATIC TRANSMISSION: The transmission may overheat due to a restriction in the torque converter drain back valve. *tt
  • 02024 - POWER TRAIN:AUTOMATIC TRANSMISSION: Harsh shifts due to a sticking pressure sensor transducer. *tt
  • 02022 - POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER: The transmission may overheat due to a restriction in the torque converter drain back valve. *tt
  • 02021 - ENGINE AND ENGINE COOLING:ENGINE: 5.7l engine valve spring breakage. *tt
  • 28 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN: Customer satisfaction notification to tighten the diesel engine cooling fan which may become loose and separate from the pulley. *tt
  • 1400202 - FUEL SYSTEM, GASOLINE: Information on tampering with vp44 fuel pump on cummins diesel engines. *tt
  • 0300202 - POWER TRAIN: Information on the use of synthetic rear axle lubricant. *tt
  • 2100202 - POWER TRAIN:AUTOMATIC TRANSMISSION: Subject regarding revision in diagnostic procedures and labor operation times for re transmissions. *tt
  • 1802402 - EQUIPMENT:OTHER:LABELS: Some 2003 vehicles equipped with dual rear wheels, built prior to july 15, 2003, may have an incorrect number as the sixth character of the vin. *tt
  • 1802002 - UNKNOWN OR OTHER: Flash programming failure recovery. *slc
  • 1801902A - UNKNOWN OR OTHER: Revision of flash process for new engine control module (ecm) from cummins. *slc this bulletin supersedes bulletin 18-019-02 dated june 17, 2002. *tt
  • 2200102 - UNKNOWN OR OTHER: Chrome wheel care. *slc
Known Recall Investigations
  • Desiccated air bag inflator rupture investigation # EA21002

    From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.Nhtsa.Gov/sites/nhtsa.Gov/files/documents/expert_report-hrblomquist.Pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in us vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004l that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated psan inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All takata inflators produced with propellant 2004l contain desiccant, and none of these desiccated inflators using propellant 2004l are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated psan inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- takata (now known as tk global), the independent testing coalition, and exponent -- have been studying the long-term behavior of takata desiccated psan inflators using propellant 2004l (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004l is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004l.The office of defects investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated psan frontal inflators manufactured by takata. This investigation will require extensive information on takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated psan inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.Gov/recalls?Nhtsaid=ea21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede ea15-001, which remains open.

  • Air bag inflator rupture investigation # EA15001

    The office of defects investigation (odi) opened pe14-016 in june 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in florida or puerto rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by takata, a tier-one supplier of automotive air bag systems.During the course of pe14-016, odi determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at odis insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included florida, puerto rico, hawaii, and the u.S. Virgin islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to takata for testing.Takatas initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from florida.Accordingly odi requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the gulf states and other coastal areas.Takatas testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During pe14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during pe14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically california and north carolina.Accordingly, odi requested all five of the affected vehicle manufacturers currently using the subject takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.Odis investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five odi reports cited above can be reviewed online at http://www-odi.Nhtsa.Dot.Gov/owners/searchnhtsaid under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492

  • Chryslers execution of 13v-528 & 529 investigation # AQ14003

    Rmd opened this audit query (aq) investigation in order to better understand and evaluate chryslers process(es) for timely and efficient execution of its safety recall campaigns, including its oversight and management of its parts division mopar.Prior to opening this investigation, rmd had raised concerns with the company related to its execution of two safety recalls, 13v-528 and 13v-529, both of which involved safety defects that could cause the involved vehicles, fca’s heavier dodge ram trucks, to lose steering control suddenly and without warning.Specifically, rmd inquired about the availability of parts for recall repairs, by email and phone on january 15, 2014 and february 19, 2014, due to the volume of complaints it was receiving from owners alleging parts scarcity and parts restrictions. Fca steadfastly denied it had placed parts restrictions on its dealers to manage issues of parts scarcity.Fca shared material showing it had uncommitted stock of parts available for its dealers. Nevertheless, consumer complaints of lack of parts continued.Rmd made independent inquiries tosome dealers tobetter understand the conflicting claims between owners alleging lack of ability to repair their defective vehicles due to lack of parts, and fca’s information showing availability of parts.Dealers informed and provided documentation to rmd on february 21, 2014 and february 25, 2014 showing fca had, in fact, put into place parts restrictions and, further, had in some instances canceled dealerships’ back orders for parts.In addition, during the course of its dialogue with dealers, rmd discovered that fca had notified their dealerships on february 27, 2014 to return the recall remedy parts over quality concerns, and had therefore effectively canceled its safety recall program without notification to nhtsa. Rmd issued a request for information (ir) on october 21, 2014.The company failed to respond to a number of the questions rmd asked that required it to produce specifics surrounding the repairs and parts ordering process with the recalls, including a question about whether a dealer order for recall parts could be canceled and under what circumstances.

  • Air bag inflator rupture investigation # PE14016

    The office of defects investigation (odi) opened pe14-016 in june 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in florida or puerto rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by takata, a tier-one supplier of automotive air bag systems.During the course of pe14-016, odi determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at odis insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included florida, puerto rico, hawaii, and the u.S. Virgin islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to takata for testing.Takatas initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from florida.Accordingly, odi requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the gulf states and other coastal areas.Takatas testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During pe14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during pe14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically california and north carolina.Accordingly, odi requested all five of the affected vehicle manufacturers currently using the subject takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by takata to date have occurred on inflators returned from high absolute humidity areas.The pe is now closed/upgraded to an engineering evaluation (ea15-001) to include all manufacturersand vehicles known to be affected at this time.Odis ea investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this pe are: 14v343, 14v344, 14v348, 14v351, 14v353, 14v655, 14v700, 14v701, 14v752, 14v763, 14v770, 14v773, 14v787, 14v802 and 14v817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five odi reports cited above can be reviewed online at http://www-odi.Nhtsa.Dot.Gov/owners/searchnhtsaid under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492

  • False park investigation # EA04025

    The subject vehicles are heavy duty pickup trucks with diesel engines and automatic transmissions commonly used for commercial and work purposes.A column mounted shift lever is used for gear selection and an electronic prndl on the instrument panel provides gear position information to the driver.The subject vehicles are also equipped with a brake-transmission shift interlock that prevents the shift lever from being moved from the park position (when the engine is on) unless the brake pedal is depressed and an ignition-shift interlock that prevents key removal unless the transmission is in the park position.Complainants generally report that the vehicle was being operated in a forward gear and brought to a stop through brake application on alevel surface, at which time the operator moved the shift lever to engage the park position.The operator then opened the driver side door and, without verifying park engagement (e.G., prndl gear indication), securing the park brake, or turning the engine off, exited the vehicle.Initially, no vehicle movement was apparent, however, a short time later, typically reported as 10 to 30 seconds, the vehicle moved rearward under engine power.The incident often ended in a vehicle crash, and sometimes involved serious injury.Two fatalities are alleged.Odi¿s analysis of test vehicles and some incident vehicles found no evidence to indicate that a shift lever properly placed in park could unintentionally (i.E., without driver input) disengage from that position.However, odi did find that the shift lever could be inadvertently placed, and remain at rest, within an intermediate position between the park and reverse gear positions.When placed in such an intermediate position, the vehicle can experience a delayed pressurization of the reverse hydraulic circuit that is sufficient to cause the vehicle to roll rearward under power.The delay period allows sufficient time for operators to exit the stationary vehicle without perceiving that the shifter is not in park.The summary report discusses the technical analysis of this issue in greater detail and compares the frequency of these incidents in the subject vehicles to other peer vehicles that odi examined.As described in their october 4, 2005 letter to nhtsa, daimlerchrysler corporation (dcc) will conduct a safety recall (nhtsa recall no. 05v-462, dcc no. E17) to install an out-of-park alarm system in the subject vehicles.The alarm will provide audible and visual feedback to alert the driver, and others, if the driver attempts to exit the vehicle while the engine is running and the shift lever is not in the park position.The timing of dcc¿s action has yet to be determined.

NHTSA decoded information from VIN

139 Results returned successfully. NOTE: Any missing decoded values should be interpreted as NHTSA does not have data on the specific variable. Missing value should NOT be interpreted as an indication that a feature or technology is unavailable for a vehicle.

Variable Value
Body ClassPickup
Brake System TypeHydraulic
DisplacementCC5700.0
DisplacementCI347.83534133997
DisplacementL5.7
Doors4
Drive Type4x2
Engine ConfigurationV-Shaped
Engine Cylinders8
Error Text0 - VIN decoded clean. Check Digit (9th position) is correct
Fuel Injection TypeSequential Fuel Injection (SFI)
Fuel Type PrimaryGasoline
GVWRClass 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg)
MakeDODGE
MakeID476
ManufacturerFCA US LLC
Manufacturer Id994
ModelRam
ModelID1938
Model Year2003
NCSA Body TypeLight Pickup
NCSA MakeDodge
NCSA ModelRam Pickup
Other Engine InfoSales Code: EZA
Plant CityWARREN
Plant Company NameDodge City Assembly
Plant CountryUNITED STATES (USA)
Plant StateMICHIGAN
Series2E Series
Trim1500
VIN1D7HA18D43S262552
Vehicle TypeTRUCK
Vehicle Documentation
[pdf] Instructions Accessories Catalog
Untitled Dodge Ram Truck installation instructions with fuse and easy to follow fully illustrated built in Bluetooth connectivity dual USB ports two auxiliary inputs 1994 12 Pickup irp cdn multiscreensite 26673626 files uploaded
Your Catalog of Accessories Parts for Dodge Ram Truck 1994-12 2015 SPRING EDITION DE.32 Keep em ... OD LATCH RAM 31-0306 9 BOLT-HOOD LATCH RAM Hood Components Ram 1500 2002-08 Ram 2500 2003-09 Ram 3500 2003-09 14 REQD 94-02 1 94-02 5 94-02 5 94-02 1 94-02 1 94-02 15 94-02 2 94-...
lang:en score:19 filesize: 43.06 M page_count: 136 document date: 2015-04-22
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20200626

Frame rusted through in several places. Service provider had problems placing truck on lift due to frame integrity to replace brake lines. Upon my inspection frame is rusted through in several places. Cannot determine if truck is safe to drive. *tr

NoNoN NoneNone20200625

Frame rusted through in several places. Service provider had problems placing truck on lift due to frame integrity to replace brake lines. Upon my inspection frame is rusted through in several places. Cannot determine if truck is safe to drive. *tr

NoNoN NoneNone20190205

Air ban light is on

NoNoN NoneNone20190204

Air ban light is on

NoNoN NoneNone20181110

Had to replace carring bearing and sleeve bushing on drive shaft had a lot of wable in steering

NoNoN NoneNone20180204

"takata recall" my vehicle has been recalled twice over this issue, each time the repair has been completed. The current problem with my vehicle relates to the air bag module. My air bag warning light came on about a month ago at which time i took it to my local dodge dealership thinking the airbags had gone bad again. I was advised the airbags were fine but the control module had failed. Then i was told that chrysler dodge no longer makes the replacement module and they would have to seek one from a salvage company they do business with. My question is simple, how can a manufacture decide to stop making a crucial component to the air bag system. I was advised that in the event of a crash the air bags would not inflate. It has been over a month now and the dealership still hasn't located a module but are continuing to search for one. I have a low milage 2003 ram 3500 heavy duty truck sitting in my driveway that is totally worthless. What can i do?

NoNoN NoneNone20180121

Tl* the contact owns a 2003 dodge ram 3500. While driving 25 mph, the steering wheel was loose and became inoperable without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The vin was unknown. The failure mileage was 210,000.

NoNoN NoneNone20180104

When driving the truck around 65 mph & i hit a bump i get a severe death wobble. This has happened several more times & it's very dangerous

NoNoN NoneNone20170922

The truck will not shut off. After stopping and turning off the ignition and removing the key, the truck remains running. Sometimes, after about five minutes idling it will shut off on its own. Other times we have had to remove a fuse.

Read and Submit Vehicle Complaints -- 78+ complaints filed
Common OBD-II Error Codes
  • P0201 [1] Injector Circuit Malfunction - Cylinder 1
  • P0202 [1] Injector Circuit Malfunction - Cylinder 2
  • P0203 [1] Injector Circuit Malfunction - Cylinder 3
  • P0204 [1] Injector Circuit Malfunction - Cylinder 4
  • P0205 [1] Injector Circuit Malfunction - Cylinder 5
  • P0206 [1] Injector Circuit Malfunction - Cylinder 6
  • P0251 [1] Injection Pump Fuel Metering Control A Malfunction (Cam/Rotor/Injector)
  • P0421 [1] Warm Up Catalyst Efficiency Below Threshold (Bank 1)
  • P0431 [1] Warm Up Catalyst Efficiency Below Threshold (Bank 2)
  • P0341 [1] Camshaft Position Sensor Circuit Range/Performance (Bank 1)
  • P1757 [1] P1757
  • P2172 [1] Throttle Actuator Control System - Sudden High Air Flow Detected
  • P2173 [1] Throttle Actuator Control System - High Air Flow Detected
  • P0116 [1] Engine Coolant Temperature Sensor Circuit 1 Range/Performance Problem
  • P0300 [1] Random/Multiple Cylinder Misfire Detected
  • P0309 [1] Cylinder 9 Misfire Detected
Latest VINs Decoded for this Manufacturer
VIN Year Model Manufactured In
3D7KU28D13G8265242003RamSALTILLO , MEXICO
3D7KU28673G7376692003RamSALTILLO , MEXICO
3D7KU28D33G7433992003RamSALTILLO , MEXICO
3D7KU28603G7235952003RamSALTILLO , MEXICO
1D7HA18D43S2625522003RamWARREN MICHIGAN, UNITED STATES (USA)
1D7HA18N73S3717742003RamWARREN MICHIGAN, UNITED STATES (USA)
1D7HA18N53S1801582003RamWARREN MICHIGAN, UNITED STATES (USA)
1D7KU28673J5335032003RamFENTON MISSOURI, UNITED STATES (USA)
3D7KU28C43G8138072003RamSALTILLO , MEXICO
1D7HA16N63J5843702003RamFENTON MISSOURI, UNITED STATES (USA)
1D7HA18N33J6730212003RamFENTON MISSOURI, UNITED STATES (USA)
3D7MU46C43G7797152003RamSALTILLO , MEXICO
3D7KA28C43G8286382003RamSALTILLO , MEXICO
1D7HA18NX3S2060092003RamWARREN MICHIGAN, UNITED STATES (USA)
3D7KA28693G7904632003RamSALTILLO , MEXICO
1D7HA18N03J6193982003RamFENTON MISSOURI, UNITED STATES (USA)
3D7LU38C73G8628652003RamSALTILLO , MEXICO
3D7LU38C83G8152942003RamSALTILLO , MEXICO
1D7HA18N83J5302432003RamFENTON MISSOURI, UNITED STATES (USA)
1D7HA18N63J5323632003RamFENTON MISSOURI, UNITED STATES (USA)
3D7LU38633G7525662003RamSALTILLO , MEXICO
1D7HA18D33S2416612003RamWARREN MICHIGAN, UNITED STATES (USA)
1D7HU18D13S3235252003RamWARREN MICHIGAN, UNITED STATES (USA)
3D7MU48C73G8569632003RamSALTILLO , MEXICO

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