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Frequently Asked Questions
Are there recalls for the 2014 E-ONE Quest Ii?
- There are 12 recall(s) for the 2014 E-ONE Quest Ii, additional information is below.
NHTSA Mandated Recalls
Recall 144072 [USA]: The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies, increasing the risk of an injury.
E-one incorporated (e-one) is recalling certain 2013-2019 typhoon and cyclone 2, 2013-2014 cyclone 3, 2014-2019 quest 2 and 2017 chsh emergency vehicles equipped with a cummins isl, l9, isx12, x12, isx15, or x15 engine. The engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time. e-one will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began november 15, 2019. Owners may contact e-one customer service at 1-352-861-3612. Note: vehicles previously repaired under recall 18v-019 also need this recall remedy. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 134962 [USA]: A wheel separation from the vehicle can increase the risk of a crash.
E-one incorporated (e-one) is recalling certain 2008-2015 e-one typhoon, cyclone ii, and quest ii vehicles, equipped with timoney independent front suspensions. Inconsistent machining may result in fatigue cracks developing over time in the front axle spindles, causing failure of the spindle and the possible separation of a front wheel from the vehicle. e-one will notify owners, and dealers will replace the front axle spindle, free of charge. The recall began on april 24, 2018. Owners may contact e-one customer service at 1-352-861-3612. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 127814 [USA]: The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies.
E-one incorporated (e-one) is recalling certain 2013-2017 cyclone ii, typhoon, and quest ii emergency vehicles equipped with a cummins isl, l9, isx15, or x15 engine. The affected engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time. e-one will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began on february 19, 2018. Owners may contact e-one customer service at 1-352-861-3612. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 128615 [USA]: A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
E-one incorporated (e-one) is recalling certain 2013-2017 e-one cyclone ii, quest, typhoon, 2016 freightliner m2 112, 2013-2015 international 7400, 2014-2017 international 4400, freightliner m2 106, 2016-2017 kenworth t370, and 2015 kenworth t800 vehicles equipped with hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting. e-one will notify owners, and a certified dealer or technician will install a stainless steel retaining ring, free of charge. The recall began on january 11, 2018. Owners may contact e-one customer service at 1-352-861-3612. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 123810 [USA]: A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
E-one incorporated (e-one) is recalling certain 2013-2016 typhoon and cyclone ii and 2014-2016 quest emergency vehicles. The ball joints on the independent front suspension (ifs) modules can loosen and separate, leading to a partial loss of steering. e-one will notify owners, and dealers will inspect, clean and secure the ball joint, free of charge. The recall began on may 5, 2017. Owners may contact e-one customer service at 1-800-627-5050. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 120355 [USA]: A hydraulic fluid leak can cause a loss of aerial device function, increasing the risk of injury.
E-one incorporated (e-one) is recalling certain model year 2014-2016 typhoon, quest, and cyclone fire trucks manufactured january 1, 2014, to october 11, 2016, and equipped with aerial ladders. Due to a design change, the filter for the aerial ladder may leak hydraulic fluid. e-one will notify owners, and dealers will inspect and replace the filter and head assembly, as necessary, free of charge. The recall began on november 29, 2016. Owners may contact e-one customer service at 1-800-627-5050. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 117443 [USA]: If the air bag harness is not connected to the air bag control system, the front air bag will not deploy in the event of a crash, increasing the risk of injury.
E-one incorporated (e-one) is recalling certain model year 2014-2015 typhoon, cyclone ii, and quest emergency vehicles manufactured october 28, 2014, to august 29, 2015. The affected vehicles may have left the production facility with a harness for the front air bag system disconnected. e-one will notify owners, and dealers will inspect the air bag harness, connecting it as necessary, and test the system for proper operation, free of charge. All affected vehicles have been repaired. Therefore an owner notification letter will not be issued for this recall campaign. The recall is expected to begin during november 2015. Owners may contact e-one customer service at 1-800-627-5050. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 117035 [USA]: A loss of steering control increases the risk of a crash.
E-one incorporated (e-one) is recalling certain model year 2013-2014 typhoon, cyclone ii, and quest emergency vehicles manufactured august 2, 2013, to december 16, 2014. The affected vehicles have front independent suspension assemblies that may have loose ball joints which could separate causing a loss of steering control. e-one will notify owners, and dealers will inspect and repair the suspension assemblies, as necessary, free of charge. The recall began on october 9, 2015. Owners may contact e-one customer service at 1-800-627-5050. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 103544 [USA]: The vim software may cause the vehicle's brake lights to be illuminated even when the vehicle is not braking and may prevent the vehicle's ability to raise its idle when auxilliary equipment is being used. if the brake lights are illuminated while the vehicle is moving it could make other motorists think the vehicle is stopping/slowing down and increase the risk of a vehicle crash. if the vehicle cannot raise its idle when auxilliary equipment is being used, equipment such as aerial devices, electrical generators and rescue tools may have reduced performance.
E-one incorporated (e-one) is recalling certain model year 2013-2014 emergency one typhoon, cyclone ii, and quest fire fighting chassis manufactured march 19, 2013, through april 15, 2014, and equipped with vehicle input module (vim) part number 508875. The vim, used to supply programming inputs that monitor and control some vehicle functions such as lights, warning indicators and some interlock functions of the vehicle electrical system, has software that may experience a defect that affects the operation of the brake lights and other electrical operations of the vehicle. e-one will notify owners, and dealers will update the vim software, free of charge. The recall began on june 12, 2014. Owners may contract e-one customer service at 1-800-627-5050. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 2016548 [Canada]: Accessories
On certain vehicles equipped with aerial devices, the hydraulic filter head for the hydraulic system may be defective. As a result, the filter head may flex under pressure, allowing the sealing o-ring to be pushed out, resulting in a fluid leak. This could cause reduced aerial/ladder performance, increased power requirements and could potentially result in damage to other hydraulically driven components. This could increase the risk of injury/damage to property. Correction: dealers will inspect the filter head and replace if necessary.
Recall 2017590 [Canada]: Accessories
On certain fire trucks, the retaining ring(s) in the relief valve assembly may not have been made using high grade stainless steel, causing it to deteriorate over time due to frequent exposure to water. If the retaining ring fails, the relief valve may break down and prevent the fire pump from building adequate pressure, which would increase the risk of injury during firefighting operations. Correction: dealers or certified technicians will inspect and replace the retaining ring(s) as necessary.
Recall 2017213 [Canada]: Suspension
On certain vehicles equipped with reyco independent front suspension (ifs), the suspension system may contain loose ball joints. If these are not detected through regular servicing, they may separate, causing suspension failure. This could affect vehicle handling and increase the risk of a crash causing injury and/or damage to property. Correction: owners will be instructed the have the suspension inspected by an e-one certified dealer or technician. Loose ball joints will be replaced.
To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.
Bulletins
Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.
No comms 2023-05 - UNKNOWN OR OTHER: There are no manufacturer communications in accordance with 49 cfr 579.5 to report for may 2023 for e-one incorporated.
No comms 2022-08 - UNKNOWN OR OTHER: There are no manufacturer communications in accordance with 49 cfr 579.5 to report for august 2022 for e-one incorporated.
No comms 2021-12 - UNKNOWN OR OTHER: There are no manufacturer communications in accordance with 49 cfr 579.5 to report for december 2021 for e-one incorporated.
MIC-EONE-090120 - EQUIPMENT: August 2020 tsb report for e-one, inc.
MIC-EONE030320 - EQUIPMENT: E-one, inc. Tsb report for the month of february 2020.
MIC-EONE 020420 - EQUIPMENT: E-one, inc. Tsb report for january 2020 sent 02/03/20 missing index of manufacturer (mfr) communications. This communication is to add that record.
2018-1048 - EQUIPMENT: E-one has identified that a large number of def tank senders that have been returned for evaluation have been diagnosed as no fault found from the manufacturer. In an effort to minimize this in the future, we are sending this bulletin alon
2018-1047 - ELECTRICAL SYSTEM:WIRING: During a routine truck delivery inspection a malfunction of the air flow restriction indicator light was detected. Our investigation determined that the malfunction was introduced in 2007 with the launch of the new isspro gauge cluster. The
TSB2018-1043 - ELECTRICAL SYSTEM: During a routine truck delivery inspection a malfunction of the air flow restriction indicator light was detected. Our investigation determined that the malfunction was introduced in 2010 with the launch of the new isspro gauge cluster. The
2016-0894 - EQUIPMENT: E-one would like to make sure customers are aware of the proper aerial operating sequence when using their hp100 platforms. When setting up outriggers it is expected that the system be transferred to aerial mode after outriggers are set, ev