Ford Contour 1997

• Recall 80459 [USA]: The nuts included in the packaging for these ball joint assemblies are missing the intended prevailing torque (self-locking) feature. if the incorrect nut was to become loose, the joining members may loosen leading to a separation of the ball joint. this may result in loss of vehicle control, possibly resulting in a vehicle crash.
  Federal mogul is recalling 6,903 aftermarket ball joint assemblies shipped between november 9, 2007 and march 26, 2008, which may have been packaged with incorrect nuts. The part numbers packaged with incorrect nuts are: k7147, k7329, k8683, and 104353. These parts were made for use on the various vehicles listed above.
  federal mogul will notify owners and replace the parts free of charge. The recall began on may 22, 2008. Owners can contact federal mogul at 877-489-6659.
  this recall only pertains to aftermarket ball joint assemblies and has no relation to any original equipment installed on vehicles manufactured by the vehicle manufacturers.Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.

• Recall 59343 [USA]: Loss of brake fluid can lead to a decrease in brake line pressure and an increase in stopping distance, which can result in a vehicle crash.
  Certain aftermarket brake hydraulic master cylinders sold as replacement brake cylinders for certain ford, daimlerchrysler, and jeep passenger vehicles. These brake cylinders were sold under the brand names of napa, raybestos, aimco, ac delco, carquest, bendix, and wagner. Only products that were manufactured from july 27, 2005 through january 17, 2006 (date codes 0529 through 0602) are subject to this recall. When subject to very cold temperatures, an internal seal in the master cylinder could lose flexibility and may cause brake fluid to leak.
  affinia (brake parts, inc.) will replace the subject brake hydraulic master cylinders free of charge. The recall began on march 20, 2006. Owners can contact affina group customer service at 1-800-323-0354.
  this recall only pertains to aftermarket napa, raybestos, ac delco, aimco, carquest, and bendix brake hydraulic master cylinders and has no relation to any original equipment installed on daimlerchrysler or ford vehicles.Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.

• Recall 5612 [USA]: This could create the potential for a fire.
  This is not a safety recall in accordance with the safety act. However, it is deemed a safety improvement campaign by the agency. Vehicle description: 1995-1997 ford contour and mercury mystique vehicles. The heater blower resistor could overheat causing the attached electrical connector to melt.
  ford will provide additional warranty coverage for the heater blower switch for 10 years from original date of sale of the vehicle or 150,000 miles, whichever comes first. Dealers will install a new heater blower resistor and a new wire jumper harness free of charge.
  ford has decided to conduct an extended coverage program to extend the warranty coverage for potential heather blower resistor problems. Owners can contact ford at1-866-436-7332, concerning this program.

• Recall 6245 [USA]: The open circuit could lead to electrical arcing that could melt the connector housing material creasing the potential for a fire.
  On certain my 1996-1998 passenger vehicles built at the kansas city, cuautitlan assembly plants or on my 1999 passenger vehcles built at the automotive alliance international assembly plants, the rough surface of the heater blower resistor's stainless steel blades can damage the copper surface of the wiring harness connector. The damage could, over time, cause increased resistance in the connector and, due to subsequent terminal relaxation, result in an open circuit condition.
  dealers will install a new heater blower resistor and a new wire jumper harness. Owner notification began august 29, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.
  ford recall no.01s22.Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

• Recall 7818 [USA]: If both pcrv's malfunction, vehicle handling could be adversely affected during braking as a result of the rear wheels locking, increasing the risk of a crash.
  Vehicle description: passenger vehicles not equipped with the anti-lock braking system (abs). A pressure conscious reducing valve (pcrv) in the rear brakes may be subject to corrosion and result in malfunction, when operated in areas that use salt compounds on the roadway for de-icing or dust control.
  dealers will install improved pcrv's in the rear brake system. This recall was expanded in september 2000 to include 1999 and 2000 ford contour, mercury mystique and cougar vehicles.
  owner notification began april 3, 2000 for the 1996-1998 model vehicles and on october 11, 2000, for the 1999-2000 model vehicles.Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

• Recall 8745 [USA]: The damage could result in distortion of the terminal causing an open circuit in the instrument panel illumination, parking lamp, and tail lamp circuits.
  Vehicle description: passenger vehicles. The terminals at the headlight switch and wiring harness connector can experience heat damage as a result of overheating.
  dealers will install a headlamp switch wiring connector containing bronze terminals and an inspection, and replacement if necessary, of the headlamp switch.
  owner notification began july 16, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

• Recall 10896 [USA]: This condition can result in incorrect gear selection.
  Vehicle description: passenger vehicles. The floor shift automatic transmission control can be damaged if subjected to certain interior cleaning products. The gear position indicator can deteriorate and not correctly indicate the actual gear position.
  dealers will replace the automatic transmission floor shift control.
  owner notification began november 20, 1998.Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

• Recall 15790 [USA]: Fuel leakage in the presence of an ignition source could result in a fire.
  Vehicle description: bi-fuel vehicles modified to run on either gasoline or compressed natural gas (cng). The natural gas fuel tanks have a solenoid shut-off valve that stops fuel flow from the fuel tank in the event of certain moderate to severe collisions. If the vehicle is in a collision and the natural gas fuel line is damaged, the system could leak natural gas.
  ford has requested owners of these vehicles to have the cng fuel system disabled under a previous recall campaign and to only use gasoline fuel until a permanent corrective action is developed. Owners are being alerted to this solenoid valve concern at this time. The timing of corrective actions is being delayed to allow both conditions to be remedied at one time. In the meantime, there is not risk as long as the natural gas system has been disabled and the vheicle is only operated on gasoline.
  owner notification began february 9, 1998.Owners will be notified when service kits are available.Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.

• Recall 2001195 [Canada]: Powertrain
  Certain passenger vehicles. The rough surface of the heater blower resistor's stainless steel blades can damage the copper surface of the wiring harness connector. The damage could, over time, cause increased resistance in the connector and, due to subsequent terminal relaxation, result in an open circuit condition. The heater blower resistor may overheat causing the attached electrical connector to melt, creating the potential for a fire. Correction: dealers will install a new heater blower resistor and a new wire jumper harness.

• Recall 2001205 [Canada]: Other
  Certain passenger vehicles sold in new brunswick, newfoundland, nova scotia, ontario, prince edward island and quebec . The front coil springs may fracture as a result of corrosion in high corrosion environments. Depending on the location of the fracture, a broken spring could move past the spring seat and contact a front tire in some cases. Some tires have deflated due to contact with a broken spring. Correction : dealers will install spring catcher brackets.

• Recall 2000077 [Canada]: Brakes
  On certain vehicles, the pressure conscious reducing valve (pcrv) in each of the rear brakes may be subject to malfunction due to corrosion when operated in areas of high road salt use. If both pcrvs malfunction, vehicle handling may be adversely affected during braking as a result of the rear wheels locking, which could potentially result in a vehicle crash. Correction: dealers will install improved pcrvs in the rear brake system.

• Recall 1999094 [Canada]: Lights and instruments
  On certain vehicles, the terminals at the headlight switch and wiring harness connector may experience heat damage as a result of overheating. This can cause distortion of the terminal and an open circuit in the instrument panel illumination, parking lamp and tail lamp circuits. Correction: dealers will install a headlamp switch wiring connector containing bronze terminals and inspect and if necessary, replace the headlamp switch.

• Recall 1998208 [Canada]: Powertrain
  On certain vehicles, the floor shift automatic transmission control may be damaged if subjected to certain vehicle interior cleaning products. If exposed to these products, the transmission gear position indicator may deteriorate and not correctly indicate the actual gear position. If this occurs, the shifter will continue to operate normally, but there is the potential for incorrect gear selection. Correction: automatic transmission floor shift control will be replaced.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

• Incorrect gear indication investigation as of 20020226

  There is no summary currently available
  

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• Blower switch/resistor or wiring harness investigation as of 20010105

  There is no summary currently available
  

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• Various intermittent electrical issues investigation as of 19990915

  There is no summary currently available
  

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Common OBD Error codes specific to this vehicle.

• P0420 [2] Catalyst System Efficiency Below Threshold (Bank 1)
• P0430 [2] Catalyst System Efficiency Below Threshold (Bank 2)
• P0442 [1] Evaporative Emission Control System Leak Detected (small leak)
• P0455 [1] Evaporative Emission Control System Leak Detected (gross leak)
• P0456 [1] Evaporative Emissions System Small Leak Detected
• P0457 [1] Evaporative Emission Control System Leak Detected
• P1442 [1] A/C Evaporator Air Temperature Circuit Range/Performance
• P0731 [1] Gear I Incorrect ratio
• P0732 [1] Gear 2 Incorrect ratio
• P0734 [1] Gear 4 Incorrect ratio
• P0401 [1] Exhaust Gas Recirculation Flow Insufficient Detected
• P1407 [1] EGR Metering Orifice Restricted
• P0171 [4] System too Lean (Bank 1)
• P0174 [1] System too Lean (Bank 2)
• P0172 [1] System too Rich (Bank 1)
• P0741 [4] Torque Converter Clutch Circuit Performance or Stuck Off
• P1401 [1] Glow Plug Monitor Fault (Bank #2)
• P2056 [1] Reductant Injection Valve Circuit/Open Bank 2 Unit 2

The wiring harness has deteriorated to where the engine runs lean and dies. The check engine light came on while driving. Once home i checked everything i could until the engine compartment cooled then noticed the wiring on the number 1 cylinder. The more i looked i could see all the injector plugs were deteriorated badly with number 4 being worse. Just touching the harness causes the insulation to flake off and bare wires to be exposed. I purchased a code reader to allow proper indications of what codes were indicated when the check engine light illuminated. Now ford wants me to take the vehicle to a dealer so they can charge me and tell me what i already know and can plainly see! *tr

Tl* the contact owns a 1997 ford contour. The contact stated that while driving approximately 25 mph, the vehicle suddenly stalled. The vehicle was not taken to the dealer for diagnostic testing. The contact personally performed a diagnostic. The contact replaced the timing belt, serpentine belt, water pump, fuel injector, and pulleys. The failure continued after the repair. The vehicle was not repaired. The approximate failure mileage was 134,000. Updated 2/21/13 *cn status update 03/19/13

Tl* the contact owns a 1997 ford contour. The contact stated the vehicle repeatedly decelerates and accelerates without warrant. When the air conditioner was being operated, the vehicle would begin to shake violently. It would also take an unusually long time for the air conditioner to engage and would blow only hot air. Neither the dealer nor the manufacturer was contacted. The vehicle was not diagnosed or repaired. The failure mileage was 91,000 and the current mileage was 92,000.

Could not get an inspection sticker - no mechanic could find out why the check engine will not go off -very costly. It stalls when raining, the passenger door handle does not work, it has to warm up for 5 minutes before it will move, the tail lights came loose, causing melting of housing, every valve imaginable has been replaced, belt squeals when air or defrost turned on. *tr

Tl*the contact owns a 1997 ford contour. The contact stated that there was a bad ground in the main line harness, which caused the electrical system in the vehicle to fail. The vehicle was not included in the recall. The current mileage was 116,000 and failure mileage was 115,000.

Bought a 1997 ford contour and 4 days later the head gasket blew. After being in shop over a month and many other problems repaired i finally got car back and the very next day the head gasket blew again within 2 miles from my house. *tr

Tl*the contact owns a 1997 ford contour. While the contact applied the brakes at 30 mph, the vehicle failed to stop. The vehicle drove uphill and into a parking lot and stopped by emergency brake. The vehicle was towed to the dealer. The current and failure mileages were 141,000. Updated 02-01-08 *bf the consumer stated the hydraulic vacuum line was leaking. Updated 02/01/08 *tr

Tl* the contact owns a 1997 ford contour. While driving 25 mph on 3/19/07 the driver felt something heavy fall on his foot and he began to lose control of the steering wheel. The steering column fell on the brake pedal and he couldn't stop the vehicle. The contact's vehicle crashed into a parked truck. The passenger side air deployed; however, the driver side didn't deploy. Two passengers in the vehicle suffered minor injuries to their knees and chests. The police officer stated that he never heard of a steering column breaking while driving. The contact stated in the state of wisconsin insurance was not required as she was uninsured. The service mechanic on 01/13/07 stated that the brake failure was due to the brake hose being loose. The failure mileage was with 158,000. The contact doesnt have the current mileage. *ak

I have 1997 ford contour se. I have had several problems with it, check engine light comes on constantly, radiator light comes on constantly, runs poorly. I had all checked when they happen on multilple occasions. After doing some research on the internet, i found that there may be a problem with the wiring harness in the engine compartment. I was told by a freind that he had heard of a problem like this and ford was fixing them, and i should call the dealer. I called the dealer and they confirmed there was a recall but based on my vin i was not included due to the age of my car. This was done at brandon ford around the july/august time frame. Thinking that i had to do the repair myself, due to the cost at the dealership (over $3000.00), i started looking for parts myself on the internet. There i found the recall/ext. Warranty info. 99m03 and in this it states 10 years or 100,000 mile. I again got hope that maybe they had missread the recall at the dealer ship. I then returned with vin and the info 99m03 in had and one of their service advisers confirmed that it should be covered. I then made an appointment for the next day to drop the car off at 8:30am to have it done. I call that same day at 2:30pm to check to see if and for how long i wounld need a rental car. I was told at that time that my car was not covered due to it's age and that it ran out on 10/26/06. Had the first person looked the info. Up properly back in the july/august time frame it would have been fixed. I was also told by the service manager that the repair would take them approx. 3 days to do, and for only gives them 6-7 hrs to do it, so they lose money to do these repairs. Based on the 99m03 info i should have recieved a letter stating the ext. Warranty which i did not, but had recieved other recall info. *nm

Tl*the contact owns a 1997 ford contour. The contact stated that the defroster stopped working. The vehicle was serviced for nhtsa recall # 01i009000 (visibility:defroster/defogger system:windshield:controls/wiring) in 2001. The instrument panel and tail lights also do not work. The vehicle was serviced for nhtsa recall # 99v103000 (exterior lighting:headlights:switch) in 1999. The current mileage is 92,794 and failure mileage was 90,000. Updated 02-01-08 *bf updated 02/01/08 *tr

Dt: the consumer stated that 1997 ford contour was having a problem with the interior lights and the tail lights. The consumer bought the vehicle used, and ford told her that the taillights were on recall 99v133000 and was already fixed. The dealership will not fix the vehicle again. The consumer did not want to pay for the repairs, and she wanted some one to fix it. The consumer has only owned the vehicle for one month. The car is at the dealership right now being checked.*ak

Electrical system failure, vehicle would sometimes start and sometimes it would not, when vehicle on the road it would stop when making a stop at a stop sign or red light, or when turning either left or right. *nm

Dt: 01s22 ford recall. Consumer had recall work done . Dealer should have replaced the heater blower switch and a wire jumper harness. Dealer completed work on march 15, 2002. Dealer iwas mike shad ford in jacksonville, florida. Last tuesday july 12, 2005 the wire jumper harness caught on fire while consumer was driving vehicle on side street, glenwood ave., at night. Flames shot up from where windshield wipers were located. Flame lasted a couple seconds then were gone. Consumer pulled over, contacted fire department, and had vehicle towed to a dealership. Dealer don jenkins ford in suquay, north carolina. Consumer contacted insurance company and they said it was a defect so they would not pay. Consumer found on nhtsa website that ford offered a warranty on this recall of 10 years from original date of sale or 150,000 miles. When she contacted ford they told her that warranty was only 100,000 miles and nhtsa website information was incorrect. Ford will not fix vehicle for consumer. *ak

Tl*the contact owns a 1997 ford contour. While attempting to shift gears, the gear indicator displayed an inaccurate reading. The dealer stated that the vin was not included in nhtsa campaign id number 98v233000 (powertrain:automatic transmission:lever and linkage:floor shift). The vehicle has not been repaired. The powertrain was unknown. The failure mileage was 60,000 and current mileage was 78,000. Updated 01/29/08 *bf updated 01/29/08 *tr

1997 ford contour gl 4 cyl 123,000 miles. My right front coil spring is broken and the other three look to be heavily rusted and cracked. I have called the dealership and they have no information about the tsb 98m04 about which i was never notified.*ak

The vehicle caught on fire after being parked for 2 minutes. The local fire department arrived to extinguish the fire. The fire marshall informed the consumer that the cause might have been an electrical short. The dealer was not notified at this time. *ak *sc *jb

The headlight switch wiring caused an open circuit in the instrument panel illumination, the park lights and tail lights. *jb

While parked in the driveway vehicle caught on fire. *ak

Headlights overheated, causing the electrical harness to melt.*ak the consumer noticed that the vehicle lights were not working. Nhtsa campaign id number : 99v103000. The problem has not been corrected as of yet. *tc

22 yr. Old son matt crashed his 1997 ford contour into utility pole-feels bearings caused him to lose control of steering. Inner windshield driver's side post at corner came apart, plastic on interior-which stopped at top of post and wasn't connected to anything on inside of roof-popped out and lacerated his left eyeball. The eyeball interior was protruding and surgery was necessary to stitch the eyeball back together. He will eventually need a cornea transplant to get decent vision from that eye. The right eye sustained blunt trauma which caused a hematoma to develop which caused blindness until it's recent removal. Restoration of eyesight in the right eye is a slow progress.*ak

Shift lever does not engage drive when shifted to d position; will only engage when shifted to 2 position.*ak

Car had a problem with lights which i feel should have been cover under recall 99v-103 (ford campain number 99s14). But was told my vin # 1fal653xvk143361 was not covered. The problem is ecactlly as stated in the recall. I feel the problem is more wide spread than ford is saying.*ak

When the headlights were turned on they operated properly but the tail lights and interior lights did not. This vehicle was recalled and repaired for this problem on 10/19/1999. Recall# 99v103000 subject: headlight switch/wiring harness. *nm

Trasmission failure at 48000 miles and again at 101000 miles both requiring complete rebuild. Both failures were sudden onset and the second occured at highway speed witch nearly caused a serious accident (thank god for the quick thinking driver behind me) took to 5 different shops for diagnoses. All said that the cd4e transimission was a notoriously bad transmission on both fords and mazdas

I responded to a service advisory about a faulty blower fan switch. The switch was replaced but it was apparently replaced with another faulty switch which failed. I had the fan replaced at a local service station to the tune of $192.64. Ford would not replace the faulty fan switch. *nm

Consumer states when pulling off or braking the passenger seat moves backwards and forwards, causing the passenger to jerk. Please provide any additional information. Ts

While driving 45 mph with foot on the accelerator pedal steering wheel locked up, then the vehicle stalled. Consumer managed to pull over, and had vehicle towed have taken to dealership, but the problem was not resolved.*ak

Cd4e transmission in 1998 ford contour gl (same complaint as the c4de in the mazda 626). Transmission needed to be rebuilt due to the tss sensor breaking and falling inside the transmission - which stopped the pump and caused vehicle to become inoperable. The sensor is in the driver's side fenderwell, where it is exposed to road hazards and environmental conditions. Not a good design. Furthermore, the repair costs $3000 for a new transmission and all this happened because ford put the sensor in a position where it can break and cause significant damage. It's a lousy design. The sensor should be somewhere under the hood - not in the fenderwell. *la

While driving, the vehicle intermittently lost power steering. This happened only while the road was wet. Dealer stated it wasn't their problem. *ak in the past 6 years power steering froze twice during a severe rain storm. *scc *jb

Turn signal makes clicking noise when signal not in use. Signals do work. This lasted on/off for 7 months, then smoke started coming out of steering column. *ak

Starting every spring, lasting through the summer, there is a fuel smell in the cabin. Every ford dealer claims not to smell it, and they have never heard of the problem. It usually occurs in over drive. *jb

In october 2001 (at 67000 miles), coolant was leaking from the water pump on my 1997 2.5-liter v6 ford contour. Water pump was replaced. On june 2002 (at 73000 miles), the water pump started leaking again. Water pump was replaced again. On december 2002 (at 80000 miles), the same thing happened again, i.E. The pump was leaking. Water pump was replaced. On april 2003 (at 85000 miles), the water pump again began to leak from around the same spot (per the service technician). Water pump was replaced. With this latest occurrence the ford dealership technician (@ century ford in rockville, md) called ford hotline with the history of the problems. The hot line called back later and informed the technician that they had discovered that the fiber material from inside the radiator hose was shredding, with the end result being that the particles would flow into the water pump and ruin the seals, thus necessitating changing the water pump. No ford technical bulletin exists on defective radiator hose. At no time did dealership recommend that radiator hose be replaced because it was defective or because it looked worn out. *jb

Vehicle experienced same defec tas mentioned in recall #99v103000 concerning headlights. Ths vehicle was not included in the recall due to vin. *nlm.....*ak

While driving at any speed and without warning the steering wheel locked up. Dealer notified. Ts

The driverside door on my 1997 ford contour latch was sticking. Now it does not stick but it will not latch. When it first started you had to apply alot of pressure to open the door and now it is easy but does not stay shut.

Engine blows with no warning trany goes while going uphill at 25 mph

Consumer states that front seats are not stabilized and while driving the seats moves backwards. Ts

1997 ford contour. *nlm **dimsii ivoq entry posted after 12/12/02 cut-over to artemis*767928

No summary listed for above vehicle. *ak

The consumer would like to be reimburse for a melted fuel pump. Ph

Consumer stated was backing out of driveway and heard a "clicking" noise coming from under the hood. Consumer pulled back into driveway. Vehicle was towed to mechanic the next day who diagnosed that the timing belt tensioner had broken. Ts

Ford will not accept responsibilty because vehicle is out of extended waranty at 75,000. No safety defect listed. *ak

Consumer is having problems with rear brake disc pads, making it hard for consumer to stop vehicle. Dealer notified.*ak

The power steering line is routed under the front wheel drive axil and has rub a hole in the line. And has caused a leak.

Twice now, i have felt the engine surge and rev up, powering forward, when i applied the brakes. Incidents were approx. 2 months apart. If i had not had my foot firmly on the brake and pushed hard, we would have crashed into another car or a cement barrier. I don't know what to do about this problem, but want to get it on record somewhere, and find out if others have had this problem.*ak

Power locks will not open doors. Consumer took vehicle to dealer and they are replacing the latch. *ak the doors are not power but operate manually. When inside of vehicle the doors will not open from the inside. If you push the button to unlock the doors they still do not unlock. Doors will only open from the outside with a key after unlocking them. *jg

There is a spring clip that belongs with tensioner belt that needs to be replaced again. There comes a knocking noise and shaking from vehicle when consumer is driving. Contacted dealer, and dealer is not willing to do anything about it.*ak

Console gear shift indicator failed, causing shifter to be stuck in gear.*ak

Twice i have had to replace the front wheel bearings since i brought the car. *nlm

Remedy for recall is not properly designed. There are two bolts that hold the cylinder like case around coil that are about 1 or two inches away from tire itself. *ak

This has got to be the worst car we ever owned. Recently the a/c compressor made a grinding noise. The dealer said it would be $1200 to fix. They then said it would only be $950 because some parts were not needed. We later found out a/c isn't fixed and the dealer is demanding an additional $1200 to fix because they said we refused to fix the a/c the first time around. I would really like to know what we paid for the first time. We will never buy another ford again!!!*jb

Dealer refuses to repair vehicle under safety liability. Claims not under warranty >50k miles. The seat belt in a car should never fail, the driver's side seat belts do not latch, the red release button doesn't move. *ak

Bought car 4months ago, and transmission went out already. Requested test reports from dealer and they have not returned my phone call. Transmission can not be save and it died without warning, well cost 2600.00 to get new one. *ak

This automobile is giving off a horrific burning smell anytime that the heater is turned on. No one at the ford motor company wants to take responsibility for any of the defects with their products. I would just like to say that, that is beyond poor customer service on the part of ford. I would also like to let it be known that this is not the only major.*ak manufacture defect with this vehicle that i have found. The entire front-end suspension of this vehicle needs to be recalled. I less that 1 week ago replaced front wheel bearings because of a loud rubbing, roaring noise and they are starting to make the same unbearable noise again. You, at ford, advised me that there were no other complaints for this type of problem. Well i would like to make you all aware that there are. If you would take the time to look through your complaints under anything having to deal with the tires, front-end suspension, wheels, wheel bearings or bearings themselves i am certain that you will find additional complaints. When your poor unfortunate and miseducated customers call with their comments concerns and issues, they are asked what is their concern. They, not knowing what the problems are state what it is they hear while driving the death trap they have been sold or have been told by your dealers. Leaving every thing too broad and wide open to be scattered and incorrectly categorized. Which works out to your benefit. As i understand it, anytime ford has a recall or admits that they have a problem with a vehicle they are fined and has to pay several penalties. Well i should think that ford would want to pay the paucity of fees and penalties now and make the repairs needed rather than have another firestone tire incident on the hands and conscience. But who knows maybe you all dont care.

While driving about 65 mph electrical system did not work. It not show any information, and there were no lights. Consumer had to restart engine to make it works again. Please provide more information.*ak

There seemed to be no warning regarding this problem, other than a slight high pitched whining noise in the am., much like the sound of a serpentine belt.The transmission fluid level was appropriate when checked. The computer reading has stated several problems, including a bad clutch.It will cost $2000.00 for a rebuilt transmission.

Airbag light was flashing while driving, consumer had vehicle towed to dealer. Dealer could not find a problem with the airbag. *ak consumer states airbag light illuminated and stayed on for approximately 5 miles, consumer shut engine off and restarted vehicle to find the airbag light flashing, dealer drove vehicle over 100 miles and airbag light would not illuminate, consumer is concerned because she has to sit close to the steering wheel. *slc

While pulling vehicle out of a stop transmission started to slip. Consumer has contacted dealer. Please provide any further information.*ak

Wires attached to engine were missing and defective. Dealership was aware of problem. *ak

Wires inside of battery were defective. When he starting vehicle it wouldn't start at all. Dealership was aware of problem.*ak

Consumer received recall notice 01v230000, and called dealership to set up an appointment to have vehicle serviced. Dealership refused service because consumer was not experiencing the problem as described by the recall. *ak *slc

During replacement of heater blower switch consumer noticed that electrical wires were melted together and charred black. Dealership has not examined vehicle. Please provide any additional information/attachments.*ak

Water pump assembly and timing belt were replaced. *slc

Alternator and battery replaced. *slc

While driving about any mph engine will ove heat without a prior warning. Consumer has to stop and refill radiator with anti-freeze, and engine will cool down, then could keep driving. Please provide more information.*ak

Engine overheated and stalled prematurely. *ak

Electrical fire inside car about 2 years ago. Electrical system down a/c does not work, back window switches do not work, killed battery and alternator.

Consumer was going 55mph when driver's door opened.Consumer held it closed and continued driving. Consumer had to lean against door to lock door.*ak *slc

I carried my car to the dealership for recall service. The dealership never completed the recall work, but did bill ford for it. The dealership later offered to fix the symptoms that the faulty parts were causing for a fee or $279. I did not have $279 at the time to pay for the service so i purchased the parts for $101. After i had installed the parts, i saw a note in the package that described what the dealer sold to me. The dealership actually sold me the recall repair kit. I have the documentation and original part to prove this is the case. *ak also tail lights and dash lights are inoperable,head light switch has burned out, consumer states he should be reimbursed for the warranty work , consumer states he has in his possession the recalled part and that hte dealership did not perform the work, that they claim they replaced, even though the warranty work was not performed by dealership the ford motor company was billed for the warranty repairs.*jb

While consumers daughter was driving vehicle, all of a sudden engine stopped, vehicle was towed to dealership and was informed it was just the part itself that went out.(daughter on behalf of mother)*jb

I requested for the auto to be returned due to defact of the engine part and not have negative report. My dauhghter, la tosha d. Wright is handling my affairs due to me having congested heart failure. She was driving the auto when incident occurred. I also have other complaints of individuals who have been having problems with ford's auto. Because the car was not under warranty, ford proclaim that there are not responbile for their parts after warranty. This is a problem because it is saying that ford does not stand behind the parts and products for the autos. To my understanding the contours are no longer being made. Why? Is due to the number of recalls and defacts of their auto parts. Please send me a list of compliants also against ford regarding their contours. This was not my fault and consumers should not have to pay for ford's careless of production. I do not want to purchase any more fords. Latosha wrote a letter to jack nassar, ceo of ford, on june 21, 2001 at 16800 executive plaza drive, po box 6248, dearborn, mi 48212 and have not heard from him. No safety defec tlisted. *ak

Airbag light is flashing, not taken to dealer yet.*ak

Heater fan control switch began smoking and shutdown while vehicle was in operation. Consumer has taken vehicle to private mechanic, who indicated that defect resulted from factory wiring harness being too small a guage of wiring to carry electrical load. Replacement wiring harness was of a higher guage. Please provide any additional information/attachments.*ak

The heater blower would only work on high prior to today, but now it doesn't work at all.*ak

Front coil spring failed and caused tire to explode. *ak

We had this vehicle for 3 yrs and during those years we have come across a number of problems with it.After the first few months of purchase the vehicle was unable to shift into the proper gear, it would get stuck on park and we were unable a drive it a number of times.We then problems with the tires in which one of the front tire split , we then replace all four. We then had problems with the heater and front lights. After seeing all the negative reports others have given on this particurlar vehicle online we feel this is a very unsafe vehicle to drive.We have major concerns as to whether we should even put this vehicle on the road without having an investigation done.We took the vehicle to the dealer and we couldn't believe their attitude, they showed no concern to our problem and proceeded to give us a quote for 2200. To get a new transmission. When we asked if there were any recalls on this vehicle they stated no. We then saw a recall on the transmission online, so we contacted ford customer svc in which they then said that our vin number wasn't included on this recall. We explained that we were having the same problems this recall stated. They in turn called the manager at crowell's who stated that he didn't offer any discount because of our attitudes.He then offer to charge 495.For a new transmission plus 200.For any service charge, also a 28. Per day rental. When we asked why he lowered his price so drastically they stated that if the work was over 2200. That was the amount of the discount(1500.) however, she also stated that if our vehicle was over 75,000 miles it did not apply to us. So we are left with no vehicle to drive no way of paying this amount of money and to our surprise a vehicle with so many recalls it shouldn't to be allow on the road.I feel we should get our money back being that this vehicle is too unsafe for my family to be in.*ak

Consumer took vehicle to dealership/mechanic for a "roaring" noise coming from front end. This noise would become louder with speed. Dealer stated that problem was with bearings of vehicle. Please provide any additional information. *ak

Transmission floor shift lever button would stick making it very hard to get out of park into gear repair done by ford replaced shift actuator & solenoid. Turn signal makes clicking noise when signal not is use. Signals do work.

Wires are fused together and shorted out. No fuse or circuit breaker openned. Fire went out when the key was turned off. *ak

Three replacements of front wheel bearing, and one replacement of right rear bearing, all replacements made from two different dealers. Feel free to provide any further information.*ak

When driving vehicle would hesitate. Water temperature gauage would fluctuate. Took vehicle to dealership. Informed by mechanic a tsb was sent by manufacturer on cause of problem. Seemed that computer chip caused vehicle to hesitate. Mechanic removed battery cable & let vehicle sit for awhile before rehooking cables. This caused computer chip to reset itself. *ak

Ac/heater switch which previously failed (very similar to existing investigation # pe00023) in oct 2000, has failed again. The ac/heater switch will intermittently fail to engage the hvac system and will fail to engage the ac compressor when an ac mode is selected. This is the second failure of this part and i noticed several other complaints about this part in the database.

Temperature gauge didn't work all the time. Car overheated, took car to pep boys they couldn't find anything wrong, paid for radiator service. About 5 days later car overheated and blew a head gasket. Towed car home. 2000 miles over warrant. What to do?*ak

Compressor "froze-up" which locked up the engine and would not run. The dealer that i took my car to, said that they had had other contours with the same problem. I was fortunate that i was stopped, at my sister's house and not on the road. I had just travelled 130 miles, when the car cratered. My problem with this is that if ford knew the design would render the engine useless, it would be a design problem. There's no way to by-pass the compressor as it is on a pulley system with one serpentine belt for everything. My bill for repairs is in excess of $800.00, of which the compressor is over $500.00. Please investigate to see how many contour owners have been affected by this problem. It's no wonder that another employee of another dealership warned me to get rid of that "thing" as soon as you can. Does not speak well for ford. If you need anything else, please let me know. *ak

While driving at approximately 35-40 mph hit an enbankment and went up railroad track , tearing bumper., and made a hole in oil pan. Also ,about $3,000 worth of damage to front end. Upon impact, dual airbags did not deploy.*ak

While driving there was a continuous rubbing noise coming from the tires. Took vehicle to dealer and they said front tires needed replacement. Consumer replaced two front tires. 2 months later, noise continued. Consumer put all new tires, and noise continued, and got louder and louder. Consumer took vehicle to dealer, and they said it was front wheel bearings. *ak

Ac fan / blower speed switch failed at the 3rd speed setting, requiring the entire control assembly to be replaced.

There wasn't a dot number on my tire as far as i could find, but we had a flat tire, actually, something went through the tire and the tire looks almost shredded at places. (tiresize: P20560r15)( dot number: tire size: P20560r15 )

I believe all 1997 ford contours should be recalled, over the past 3 years i have replaced the clutch, waterpump, blower motor, both lower control arms, bushings, sway bars, wheel bearings, front & rear brakes and rotors(both twice!!!!), axle, 2 oxygen sensors, catalytic converter, egr valve, coil springs, battery, balljoints, door latch, almost all of the full front suspension!!!! There are more parts that i had replaced but i can't remember all the names of the parts there are too many!! My check engine light will not turn off, seat belt light will not turn off, short in the drivers side power window, the engine will (rev) up by itself when it's in gear and when it's not, short in the drivers side power seats, water leakage in the trunk, a/c leaks onto the passenger side floor, all doors squeak no matter what you do, carpet is falling out, horn will not work most of the time, same for the cruise control, windshield wiper sprayer does not work, knocking noise coming from the engine, ended up in very bad debt because of this and no one will take it, i still owe money on the piece of crap. Contacted ford motor at one time regarding all the parts i replaced after the first year i had it, they say it's not there problem. Dealership who sold it to me says it was just fine, bull crap!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I believe that those are too many items for a 1997 to go wrong on. *ak

No summary listed for above vehicle. *ak

Tire caused car to pull hard to left and shimmy in steering. Dealer reported tire was bad but offered no help. I replaced all four with new michelin tires.*ak( dot number: unlnowc tire size: 205/70/15 )

This problem seems to be the same as nhtsa action number pe00023. The fan switch and harness connector show burn damage, a related problem seems to be that the fuse protecting the circuit did not fail. The fuse should have burned out when the connector failed.

My car died, after pulling over i noticed smoke coming from the back left seat. Called fire dept. They said rear wire harness caught on fire. Towed to matt ford, buckner, mo. Of which they said there was no recall, i called ford 1-800-392-3673 and was told recall 99m30 might cover it, but it is up to the servie manager at ford. Matt ford will not look at it until my insurance adjuster looks at it. Please help!!! Could i get a copy of that recall? And how?*ak

Consumer experienced vibration while driving and was advised by repair shop that there was a flaw with the tire and it was replaced, consumer is noticing vibration again and feels that safety is compromised with these tires on the vehicle and wants them replaced with another brand. Nlm

Consumer heard a crunching sound. Dealer found 2 studs were cracked on left front wheel. At this time, front right side has one cracked stud. *ak

This item was covered once under my original warranty and once under my extended warranty. No safety defect listed. *ak

When i tried to make a sudden stop the rear wheels locked, the car spun about 90 degrees and hit a bridge.Air bags both deployed, i was injured and taken to a hospital. There was a recall of this vehicle for this problem in april 2000 but i was not sent a recall notice. I received a recall notice on 6-23-2000 after complaining to ford; ford did not fulfill their obligation to notify me of this safety recall. My compaint is two-fold: first, ford has produced a defective product and is responsible for damages caused by this product, and second, ford failed to notify me in a timely manner about this defect so that i could have the defect corrected. I have suffered minor personal injury, vehicle repair expenses, added insurance premiums (future), trip interuption, and loss of use of the vehicle for approximately 30 days. When i contacted ford by telephone i was offered kind conversation but no explanation for their negligence, no offer to compensate me for damages, and no other contact at ford who could respond to my complaint.*ak

Back seat belt base came apart (anchor). These belts cannot be used.*ak seat belt would not latch due to seat buckle failure. *yh

Transmission failed three times within four months. May 1st, june 26th and august 17th/2000. Each time transmission has been rebuilt. *cj

Rear suspension creaking noise has been persistant, "fixed" 4 times by dealer, yet problem persists; fuel gauge floats cannot seem to be fixed (3 new guages, 2 fuel senders, 1 new fuel tank & float). *ak

Heater switch recall - ford is unwilling to replace a faulty switch that was recalled under their program m - the recall letter was not sent out to me. I purchased the car new in columbus oh. The recall switch can cause potential fires and is currently bad in my car. I spoke with ford and to a manager, who was very rude to me over the phone and offered no help. She stated that the car was not covered under their program m recall because it was not made in the same factory as the other cars covered by the program m . But i am experiencing the same problems that cause fires. Ford is unhelpful and unwilling to fix a known defective part on my car. If i had been notified under this program back in 1999 when the letter was sent out then the switch would have been replaced, since it has been defective for over one year. The vin number is [xxx].*ak information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *js *tr

Consumer was traveling about 65mph on expressway and warning light came on, vehicle was smoking. She pulled over to the shoulder, and put some water into vehicle to get home. She only could drive 10mph on the road and vehicle started losing oil. She took it to garage, and mechanic told her that cylinder block was cracked. Consumer contacted ford.*ak

Recal 00v075000/rear brake valve: dealer refused to honor recall because consumer was involved in an accident due to brake failure. Consumer registered a complaint with manufacturer. Dealer told consumer that repairs would not be done until they get the approval from manufacturer. *ak

I only have 2 speeds on my heater blower,lo and 2. I also have had smoke comming from under the dash or from a heater vent when the heater has been on. When i go over a bump regardless of how small there is a thump sound that comes from the trunk area. The suspension system seems to hit really hard with any kind of bump in the road. I also had to have the headlight switch assy fixed according the recall because of taillight and panel failure.*ak

Consumer stopped at a gas station. When he put his key in the ignition, battery blew up. *ak

When shifting gears the indicator does not move. *ak

Vehicle was parked for about 5 minutes and fire started inside vehicle towards the rear, and went through the front. Inspector cannot determine the cause of the fire. Please provide further information. *ak

Took my car in for rattling when driving and steering. They ordered tack shield and bolts. Took it back in, they installed parts and said it didn't fix the problem. Had to order rack and pinion. Kept the car until that came in and installed it. A few days later it started squealing and smoking. Took it back in and they said it was leaking power steering fluid but they didn't know why. They kept it for a week, decided it was a defective part and installed another rack and pinion. Got it back and it was still rattling and now it has a low growl sound at an idle. Took it back. They had to replace the idler pulley and the right swade bar link. The growl is still there but they're saying that is now normal. It is not normal. It was not there until they started screwing around in there. This car is a piece of junk! *ak

While adjusting headrest the top part became loose. Consumer will have to cover the metal part to avoid an accident. *ak

The right front hub bearing and intermediate shaft bearing have failed with only 45,000 miles on the vehicle. If left unrepaired the driver could lose control of the car when they catastophically fail. *ak

Hydraulic control unit failed, causing erractic performance of abs. Cause is unknown. *ak *ml

Consumer states automobile would not come out of gear. Car was stuck in park. *ak

No summary listed for above vehicle. *ak

Vehicle has knocking sound in the engine area because of timing belt loose. Yh

Received recall notice #99v103000. Contacted dealer. Took vehicle for repairs, which was done. The remedy had failed. Took vehicle back to dealer at least 6 times afterwards. Each time the remedy failed. Mechanic is ordering a different light switch after putting in relay switch. *ak

While braking there is a loud noise coming from the front of the vehicle, and the brake pedal goes to the floor, caused extended stopping distance, which may result in a crash. Dealer replaced a bar in the rear brakes. Problem still exists.Also, dealer is going to replace pins in the rear brakes even though the noise is coming from the front of the vehicle. Please provide further information. *ak

The lights stay on until the car begins to back up

Driver was in an front end accident that was caused by application of the brakes which failed. Consumer lost control and hit a gaurdrail head-on. Upon impact, passenger's side air bag deployed, but driver's side air bag failed to deploy. *ak

Terminal at the headlight switch and wires was damaged which caused anti- freeze to leak . *ak

Was driving 70mph & started to apply brakes to slow down, vehicle went into a 180 degree spin. Another vehicle hit the right side. Vehicle winded up facing opposite direction towards traffic. Will be taking to dealer. *ak

Recall 98 v 233 000/shift level damage: reporting difficulty with shifting out of gear from park position and/or indicator not correctly indicatd actual gear position. Manufacturer was notified, and informed consumer that vehicle was not cover under that recall. Provide any further information on this matter.*ak

Consumer experienced steering problem at 61000. Also, had to change tires and brakes. *ak

Whenever turning on air conditioning on high, there is a burning smell coming from the a/c unit. *ak

When making a left turn while driving in rainy weather or going through small puddle of water, the water splashes on the generator ,causing complete power loss. Vehicle was taken to dealership on september 20th, but the problem has not been corrected. Please provide any further information. *ak

While driving at 35 mph smelled smoke, and heater switch caught on fire and burned. *ak

Headlights keep blowing out and all the window's aren't working because of a fuse that keeps blowing out. *ak

Driver's and passenger's airbags deployed but busted open, causing the fumes and smoke to enter into the vehicle. Please provide further information. *ak

When driving at 35 to 40 mph and over noticed some type of knocking noise and vibration within the right front wheel due to wheel bearing that wore out. *ak

Burned wires and melted connector at blower motor switch resistor, blower motor switch will not operate at second highest setting.

No summary

The electrical problems i have experienced include; failure of temperature gauge, failure of clock light, failure of electric windows and emergency brake light igniting when emergency brake disengaged.

My car has been in the shop numerous times and it has not been fixed as of yet. The last time it was in they replaced a part, it stilled died on them but they said it was dying because of the part and it would being to work after the car adjusted to the new part. That i feel is very inappropriate and the problem should of been fixed, there response does not make me feel safe with my 18 month old daughter in the car. Espically since the other day the car died as i was turning a corner and we also most went in a pond. Now the compnay will not evan call me back.

Battery drained several times possibly due to recall related component failure. Nlm

Upon inspection of the brake flux hose, there was a lot of friction abrasion due to improper installation of hose. The abrasion was so excessive that it thinned the hose to the inner liner, and when the brakes were applied the pressure caused it to burst, and lose all brake fluid and braking capabilities. The part and pictures are available if needed. The dealer charged $328 to fix the problem, but i feel that it should have been done at no charge, since it was clear that it was defective due to improper installation at factory. *ak

Steering problem has cost consumer alot of money. Also, needs to replace the tires. *ak

This contour has a moderate steering/ hydraulic noise when turning at any time. Ford acknowledged the defect during the warranty period. The dealer stated that the rack and pinion component would have to be replaced. Then they changed their mind ford told dealer not to change the unit. Stated that ford was working on a fix for problem. May take up to six months. I had a lawyer write a letter to ford asking for a buy back. They refused and stated that the noise was "normal." well, which is it? A noise that a dealer was going to replace the unit to fix, that the ford engineering is suposedly working on, or a normal noise? My wife is scared to drive vehicle says the noise is getting worse. I thought steering system is a safety sensitive system. *ak

The check engine light comes on and the vehicle cuts off without no prior warning and there is smoke coming from the exhaust system. *yc

While slowing to turn, vehicle was struck from behind, other vehicle was moving from 35-40 mph. At impact, driver seatbelt came unlatched, causing driver to slide forward, hitting knee on dashboard hard enough to dislodge radio. After main repairs, vehicle was taken to martin ford sales, union grove, wi. Their inspection found a small piece of plastic or cellophane, no more than an 1/8" thick and 1/2" long. After being unable to duplicate the problem with panic stops, they said the debris 'might have caused the concern'. They would not replace the seatbelt or look into it further. We do not feel that the small piece of cellophane could have caused the problem, nor do we feel that panic stops duplicate a rear-end collison.

My car was still under warranty when my ac went out but, ford refused to make repairs at that time.

Smells like raw gas all the time. Had the vehicle at the dealer was not able to find the problem. Two weeks ago vehicle went to the shop for a fuel pump. On highway while trying to pull over to the shoulder, something had popped out and started smoking under the hood, hit the concrete and both airbags came out. *ak

Seat moves/rocks back and forth. Shifts left and right during vehicle turns and stops. Disconcerting during driving; weakens precision of vehicle control. Concerned about future continued degradation of seat track. *ak

While drivng in snowy/wet conditions abs braking system malfunctioned, causing the wheels to lock up/vibrates/shake. Then vehicle slid in the direction it was going, causing an accident. Vehicle had no braking ability at all. Also, dealer replaced the rear left caliper. Dealer was aware of the problem, but said it was the way the system operated. Please provide further inforamtion. *ak

Problems occurred since car was less than 500 miles old. The cutting off of the engine has been reported from that time and still occurs after 17,600 miles. Problem cannot be found. Loss control of vehicle when the abs and engine shut down when driving during a snowy weather. Loss control of car and went off the road. Other problems include driver seat moves forward intermittently when braking.

Fuel smell in the passenger cabin, makes no difference whether the tank is empty or full and detectable at slow, fast, or non speed

When turning blower on any temperature it does not work. *ak

While driving at night all lights go out except for front headlight and fog lights. Consumer had this problem repaired before, and the problem has returned. *ak

In cold weather it is impossible to shift from park to reverse. Consumer has to resort to a srew driver to help shift, vehicle at dealer since decembmber 28, 2000 to remedy problem. *ak automatic transmission shifts but knob rotates and shift binds still. *slc

Hi, we have had so many problems i can't believe that ford dosen't recall the 97 contours.We only had the car 1 month and the e.G.R valve to the exhaust manifold was replaced.The p.C. Valve has been serviced 4 times.The egr pressure feedback /back pressure was replaced.The rotor on the brakes was cracked and had to be replaced.We have had the car in the shop a total of 58 days.We took the car in 5 times telling them about this burning odor coming from the a/c vents. Recall about wire harness. They said could not verify concern. Untill my husband took it for the 4 time when the car was full of this foggy smoke. He made a service advisior come out and look at the car full of smoke.For three months 10-9-99 untill present .We have had to endure headaches vomiting and loss of our voices because they said they could not verify concern.We now have pictures of neglect of the safety of my husband and 5 children. The burned melted parts they should have replaced back on 10-9-99 it took untill 1-22-00 and as of right now 2- 10-00 another dealership has had the car for 7 day's. Major defects with the 97 contour.We think they sold all there cng cars to people and didn't tell them. I know they sure didn't tell us. 3 times on the oil change paper they mention about the selenoid.You don't have that done with a oil change.Maybe you guy's can check into it? Why else would owners of just the 97 contours have so many problems? Check your t s b pages.Please let us know what we can do we can't trust anyone to fix it right when we were told by ford service people they couldn't find the problem.Something is really wrong with all of these cars.

Discovered crack in windshield, with no obvious cause. Went to nearest ford dealer (not selling dealer), and had them inspect it. Their body shop confirmed that it was cracked through both inner and outer glass layers, and that it was caused by

1. Parking brake seized without warning in wet weather with outside temperatures below freezing, especially when parking brake was left engaged for several hours while car was parked outdoors. Left rear wheel would lock up intermittently, causing difficulty in maintaining control of vehicle and nearly causing two accidents. Also made ascending icy hills from a stop very difficult, as both rear wheels would lock. This sometimes caused the vehicle to slowly roll backward into path of oncoming traffic. 2. Transmission shifted only at very low engine speeds (less than 2500 rpm), causing much slower than normal acceleration, and excess use of brakes when descending long, steep grades. Driving with knowledge of problem allowed me to avoid situations where rapid acceleration or extended periods of brake use were necessary, but problem still reduced margin of safety. Both these problems were eventually repaired under warranty after numerous dealership denials and delays. Dates and mileages of components failures are estimates, and not exact. *ak

When driving about 5 mph, the wheel broke away from the sub frame on the driver's front side. The dealer was notified. All sub frame bolts have been replaced. *ak

Vehicle experienced failure of the manufacturers recall (99m03) on several occasions prior to recall notification. *mjs

There is a short within the battery, and the consumer has to get someone to give her a jump. Also, alarm system isn't working. When driving at any speed the vehicle is stalling and cutting off. Dealer can't determine cause of the problem. *ak

Intermittent engine failure while driving. Vehicle would shut down for unknown reason. Vehicle been in/out of dealer shop on four occasions, and this condition has not been corrected. Dealer/manufacturer notified. *ak

Ongoing transmission failure. Vehicle has had its 3rd transmission replacement. Please provide further details. *ak

Steering failure.

Parked vehicle and turned ignition off. When the owner came back outside noticed that vehicle was on fire. The fire started under the hood. Vehicle was totaled. Consumer stated that before the fire broke out, he smelled gas for 10 days, and he had made an appointment at service station to check out vehicle. But the vehicle had caught on fire before the appointment. There were a couple of recalls listed on this vehicle concerning fires. *ak

Power steering pressure switch failed causing fluid to leak, resulting in engine fire.

Car will crank over, but will not start. It has occurred 5 times. Four times it required to be towed to the service dept at ford for repairs. Only once did the vehicle shut down while driving approx 40 miles an hour. The fuel pump has been replaced twice since i have owned the car, however when the car gets towed into the dealers, they are not able to really determine what is the defect with the car. *ak

When driving there is a vibration in the steering wheel, and when brakes are applyed the steering wheel shakes more. Dealer contacted, and cannot remedy the problem. States the problem is normal. Problem still exists. Provide further information. *ak

Vehicle collided with a light pole with enough force to break the lamp from the pole, however the air bag did not deply and the driver sustained a broken nose.

When driving the vehicle in wet conditions, the power steering stops for about 3-5 seconds. When taken to the dealer on two occasions, dealer stated that the manufacturer is aware of the problem and working on a correction. *ak

Four repair attempts have been made to prevent my car from stalling in water puddles. After notifying manufacturer of intent to file lemon law, service department has been very cooperative. Manager says it is now repaired. *ak

Driving approximately 45mph and attempting to change lanes, got into right lane and touched brakes lightly to steer car straight, steering locked up, couldn't steer left or right, steering stuck in slant position. Pumping brakes and the brakes were not working. Car ran into guardrail and flipped three times. Air bag deployed. *ak

Rear door intermittently opens at will. Vehicle in/out of shop on three occasions, and no correction have been made.Seeking help from nhtsa in this matter. *ak

While driving about (65) mph the wheel on the passenger's side in the front fell off for no apparent reason. The vehicle is being looked at by dealer. *ak

There is a fuel smell inside of vehicle. Dealer replaced catalytic converter sensor 4 times, and once coolant sensor.But, it did not remedy problem.*ak

Since this car was new i have replaced the rear signal bulbs 3 times myself before bringing the car in for service. Since then i have had this car at the dealer no less than 5 times in the last 3 years for signal lights. They have replcaced the bulbs 5 times mostly drivers side. Replaced defective bulb sockets and poor wiring(loose connections).I was told that the bulbs on both rear signals were replaced the last time at the dealer.I also noticed heat damage on some of the sockets.I really don't think everything is ok.

While driving the air bag light comes on anf off. Consumer thinks that this means that something is wrong with the air bag sensor. This vehicle is a 1998, but it is not listed in the computer yet so had to key in 1997 for year. *ak

When driving at any speed and applying the brakes there is a grinding noise coming from the brakes, and the brake rotors had to be replaced. *ak

When brakes are applied , the brakes start making loud noises. Had the pads replaced last month and now the same noise has returned again. Dealer said that rotors needed replacement. *ak

While driving at any speed vehicle stalls without prior warning, and their is a loss of power. *ak

Rear brakes vibrate.

Check engine light comes on/off. *ak

Light that indicates overflow of coolant tank failed to go off. Sensor was replaced by dealership and a service bulletin #10159 was performed. This didn't change the lighting failure. *ak

Check engine light came on/off. *ak

Nar 06/19/2003. *mr the consumers water pump had broken and to his surprise the mechanic discovered that the pump was made of plastic, in which they are usually made of metal. The consumer believed that ford should recall all cars made with plastic pumps and replace them with metal ones. *cb *jb

Heat blower failed.

Vehicle excessive tire wear due to front end alignment problem. Yh

Consumer was denied recall repair (00v-075) dealership stated vehicle did not contain recall part to be replaced. *mjs

The right front tire inside wall has a huge bubble (firestone gta firehawk,tire size p205-60r15).

Consumer states vehicle exhibits problems with the front end, the sway bar was replaced along with the front wheel bearings, the bearings were being replaced one after the other so the consumer requested to have them both replaced at the same time to even out the wear, however ford declined, now there is a noise in the front end that can not be remedied, the dealer has replaced several things at consumers cost, however will not reimburse consumer for the unnecessary repairs made to try and fix the noise. *slc

After driving through puddle, power steering assist is lost, drive belt squeals, and it becomes impossible to turn steering wheel for several seconds which causes lack of control. Ford has issued a tsb on this problem, but will not pay for repair. *ak

The wires to the a\c and the alternator have recently burned up..Completly melted..I am afraid that the car is going to catch fire..Also if you could look at my warranty through auto nation you could see how many problems i have had with this car..It's outragous.. If i did not have warranty i do not know what i would do..I want to trade it in all though i have only had it for about a year in a half..But i can't aford to keep fixing it....Thank you c.J stafford. *ak

Extreme inside shoulder wear on the front tires has gone undetected until actual tire failure. Alignment has been checked 3 times by different specialists and i have been told that the ford mondeo (contour) and fiesta are well known for this defect. I feel that this has very serious potential and need to get my concerns across to the ford motor company. I am currently living in europe and obviously this is a european car. The french ford dealers are not enthusiastic especially as my french is not brilliant. Please help provide a contact either at ford us or possibly ford gb or some european community agency. Many thanks.*ak( dot number: )

Body contains tiny rust spots all over it. The vehicle has been waxed three times since purchased. One spot has completely rusted down to the metal. Located on the top portion of the right rear door.Vehicle has an extended warranty until 3yrs/75000 miles.

Vehicle in number of times for power assist going out when driving in rain or water. 2/99 acceleration lost while driving vehicle in traffic, no power. Had vehicle in previous week before was supposedly repaired.

I am trying to find any information in regards to automobiles that have dual/alterative fuel systems. My vehicle has a propane tank in the trunk of the car, and runs on either gasoline or propane by flipping a switch located on the dashboard. My vehicle has had continual problems - cutting off while idiling. None of the local ford dealers will work on the auto becuase they said they have no one trained on these type of fuel systems, and have no information on ford having ever manufactured a vehicle with these type engine or fuel system.*ak

The wiring, that relays to the starter when the key is turned on is failing, causing the battery to wear down, and stop vehicle in the middle of traffic. Dealer has been contacted. *ak

Wiring harness malfunctioned/shorted out. Also, when turning left, vehicle made a knocking noise. *ak

Owner received recall notice in april, contacted dealer and was told parts had to be ordered. Parts are still unavailable. Recall # 97v067000. *ak

While driving vehicle at 45 to 50 mph steering wheel vibrates, cause unknown. Also, vehicle has excessive brake noise. *ak *jb

Transmission gears have deteriorated. Dealer is repairing vehicle.*ak

While driving vehicle will jump out of gear. Also, when in park vehicle is hard to shift into gear. *ak

Tail lights and interior dash lights went out without warning. This was due to light switch harness connectors melting, shorting out the wires.*ak

Driver has problems shifting from 2nd to 3rd gear. Transmission will pop out of gear, rendering vehicle's operation. Please describe details. *ak

Vehicle stalls out without warning, replace sensor, iac valve, mass air flow sensor, transmission, shift assemble.

While driving the consumer noticed that the brake pedal descended to the floor and the vehicle experienced extended stopping distance. The vehicle has been in for the same repairs three times. *nlm

E-mail fm c. Reynolds (nc) complaint owner of a 1997 ford contour unable to obtain replacement lens fm ford motor company. *mr *scc *jb

Coolant overflow tank ' low level light' came on when there was sufficient level in the tank.

Design of overdrive light makes it difficult to steer while driving through water.

Transmission design allows vehicle to roll backwards when foot is removed from brake pedal while in drive gear.

Control arm failed causing the right front wheel to fall off the car.(attorney for consumer).

Main computer trouble causing vehicle to have starting problems.

Power window switches failed. Nlm

Vehicles control arm failed causing the vehicles front wheel to fall off.

Right/rear electric window switch failure.Mgm

Windshield wiper spray malfunctioning, possible design flaw, sprays top and back of vehicle. *yc

Vehicle in number of times for power assist going out when driving in rain or water. 2/99 acceleration lost while driving vehicle in traffic, no power. Had vehicle in previous week before was supposedly repaired.

While driving vehicle at 45 to 50 mph steering wheel vibrates, cause unknown. Also, vehicle has excessive brake noise. *ak *jb

When coming to a stop and applying the brakes they make a roaring sound. Dealer claims the brakes are working properly. *ak *ml

Passenger's side air bag is visible due to a half in crack with the interior of the vehicle. Consumer has contacted the dealer, dealer has yet to replace parts. Please provide any further details. *ak

The fan motor switch failed to work. Would flicker but not on. Been to dealer & brought parts for fan motor. Dashboard pulled down & noticed the wires to fan motor had burnt out. Had replaced them. *ak

Dash panel lights went out. Cause unknown. Consumer received a recall letter shortly after this problem occurred, indicating that there was a short in the under dash wire harness. When the vehicle was taken into the dealership, he wanted the consumer to pay for repairs. *ak

Rotors are warped. The dealer has replaced three sets of rotors. Manufacturer has been notified.

After parking vehicle in driveway vehicle disingaged and traveled out of park into street. Dearel has been contacetd. Please provide further informaton. *ak