1999 Jaguar JAGUAR XJRJaguar Jaguar Xjr 1999

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 59890 [USA]: This condition may cause an inadequate seal at the connection, potentially leading to a fuel leak. in the presence of an ignition source, a fire could occur.
    Certain replacement fuel filters, fram brand name p/n g3727, with date codes x52911 through x60801 sequentially or x600141 and a mexico country or origin marking on the fuel filter housing manufactured from october 18, 2005, through march 21, 2006, sold for use on the vehicles listed above and on certain school buses. (to see the school bus engine sizes, click on "document search" and then "bus applications"). The connector on the fuel filter was not manufactured to honeywell's specification. As a result, the o-ring may not seat correctly on the fuel line.
    honeywell will notify owners and replace the fuel filters free of charge. The recall began on october 18, 2006. Owners may contact fram customer service at 1-800-890-2075 (option 1).
    this recall only pertains to aftermarket fram fuel filters and has no relation to any original equipment installed on the vehicles listed.Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • DVD13104 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE: Dvd software update
  • SSM62038Attachme - ELECTRICAL SYSTEM: Mongoose update.
  • SSM59597Attachme - ELECTRICAL SYSTEM: Attachment.
  • SSM59597Attachme - ELECTRICAL SYSTEM: Attachment.
  • SSM59597Attachme - ELECTRICAL SYSTEM: Attachment.
  • SSM589572 - ELECTRICAL SYSTEM: Image.
  • SSM589571 - ELECTRICAL SYSTEM: Image.
  • SFCC_09AUG18_REV - ELECTRICAL SYSTEM: A customer may report "hood open" message displays on ip with hood closed.
  • SFCC_09AUG18_REV - ELECTRICAL SYSTEM: 18c - new face of incontrol touch pro and 18c software improvements
  • SFCC_09AUG18_REV - EQUIPMENT: Sim card activation issues
  • SFCC_09AUG18_REV - EQUIPMENT: Incontrol touch pro phase 4 customer letter
  • SFCC_08MAR18 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Jaguar land rover shop foreman conference call
  • SFCC_14DEC17 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Presentation from dealer shop foreman conference call
  • 30722 - POWER TRAIN:AUTOMATIC TRANSMISSION: Remanufactured w5a-580 transmission - harsh shifts - install revised valve body. *tt
  • 30357 - ENGINE AND ENGINE COOLING:ENGINE: Loss of engine performance - intake ducts loose - install revised parts. This bulletin replaced bulletin 303-57, dated 01/03. Jaguar 2000-03 my xkr. 1998-03 my v8 xjr. *tt this bulletin replaced bulletin 303-57, dated 10/02. *tt this
  • 30355 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Hard start/non start condition.*jb
  • 31006 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Customers may complain of no-start or idle/driveability issues due to the throttle body bore and throttle blade becoming coated with a soft sticky carbon deposit. *tt
  • 30347 - VEHICLE SPEED CONTROL: Hesitation, surging, detonation, poor throttle reponse/acceleration.*jb
  • 30343 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Various engine drivability concerns. *tt
  • 303S701 - UNKNOWN OR OTHER: Some vehicles within vin range 812256 - 878717 may experience illumination of the check engine light and / or customer complaints of excess engine noise. *tt
  • 31006 - VEHICLE SPEED CONTROL: Some vehicles may experience a condition where the throttle body bore and throttle blade become coated with a soft sticky carbon deposit. *tt
  • 3167 - EQUIPMENT:ELECTRICAL: Information on warranty claims for cellular phone repairs. *tt
  • 1105 - SUSPENSION:FRONT:WHEEL BEARING: Information on essential tool for front wheel bearing remover / installer. *tt
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20070612

Engine defect - inability of jaguar maintenance to repair: the 1999 jaguar xjr which was purchased june 2002 with 21,715 miles on it for $40,000.00. Vehicle was lemon from beginning. Engine stalled at high speeds, showed itself twice as early as january 2003, only to continue showing itself 3 more times in 2003, 2 more times in 2004, 1 more time in 2005, and one more time in 2006,. Then, again on june 13, 2007, a total of 10 times. Example of serious engine stalling defect. On may 5, 2003, my wife was driving to work in the jaguar. She was on the dulles toll road traveling at about 60 mph when the engine died. The car finally came to a stop in the middle lane of the toll road. Cars were ?Whizzing? By at high speeds on the left and the right of our stalled vehicle. Miraculously, no car hit the stopped car, and luckily, she was able to restart the engine, which could not always be restarted when these incidents occurred, and drove it directly to the jaguar dealer. Continued serious problem: these numerous incidents that we encountered over the years are potential ?Road fatalities? Just waiting to happen, and the probability that one day we will be a ?Road fatality? Is increasing rapidly. I have tried a number of times to work with the jaguar dealer to solve this potential problem to no avail. Spoke with jaguar executive on may 5, 2003 in attempt to replace vehicle. I again spoke with this same executive because of continued engine stalling, attempted unsuccessfully to have unsafe vehicle replaced in a fair and reasonable manner in june 2007. I believe that it is imperative that this problem be resolved before we run out of luck and a potential ?Road fatality? Becomes a reality and affects us all. No resolution has been obtained. *ak

NoNoN NoneNone20050116

While braking at any speed consumer heard a squeaking noise coming from the front brake rotors. Model type xr300. Dealership was notified, but did not resolve the problem.*ak

NoNoN NoneNone20040210

1999 jaguar xjr, the car stalled while cruising between 60 and 70 mph 3 times in 4 months. The engine would quit. The car would not restart until i pulled over put it in park and started it. This meant a loss of power steering and the brakes possibly failing if they were used to much. The car was repaired on 2-16-04. The throttle body had developed a grove where the throttle plate contacts the bore. This was causing the problem. This stalling puts the driver in a dangerous position on the highway. On the last occasion had to pull off to the side where there was no shoulder. Fortunately the traffic was light. *jb

NoNoN NoneNone20031102

This incident started in nov. Of 2003 it is still ongoing as i write. I wish the incident date included continus.Even after my 60k tune up a week ago, the failure started again. Vehicle looses power on a down grade and i must pull over and start the car again.Also car holds back power and then without notice stops and then bucks forward. I have almost been hit from behind because the car stops with no tail lights to notify the driver behind me. Also i have almost hit the driver infront of me because the car jumps/learchs forward after "stopping". I no longer enjoy driving this car.I am scared to death i will injure or be injured by this problem! I will not purchase anohter jag until this problem is fixed by ford. Please recall this vehicle!!!! Please read jag owners chat rooms this problem is quite extensive!*ak

NoNoN NoneNone20011103

Enigine fails while decelerating from highway speeds when weather is cold and damp. Occurred 5 times. *ak

NoNoN NoneNone20010531

Seatbelts will lock in place before driving. But, after consumer is on the road seat belts will come undone.*ak

NoNoN NoneNone20000120

Vehicle had alignment and suspension work done. *slc

NoNoN NoneNone

Vehicle is stalling and causing a loss of all power functions, consumer has almost had an accident because of this, on one occasion the dealer stated the throttle body was replaced however this did not remedy the problem, vehicle has also had work done to the thermostat and radiator, robert newell of newell, campbell and roche llp, attorney for client. *slc

NoNoN NoneNone

While driving at highway speed engine shut down, causing loss of power steering. Please any additional information.*ak

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