Mercedes-benz E500 2004

• Recall 247545 [USA]: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
  Mercedes-benz usa, llc (mbusa) is recalling certain 2001-2011 c-class, clk, e-class, and cls vehicles. Please refer to mbusa's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
  dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed february 3, 2023. Owners may contact mbusa customer service at 1-800-367-6372. This recall expands nhtsa recall number 19v-918. Mbusa's numbers for this recall are 2023010004, 2023010005, and 2023010006.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

• Recall 154235 [USA]: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
  Mercedes-benz usa, llc. (mbusa) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.Nhtsa.Gov/odi/rcl/2019/rmisc-19v918-4126.Pdf
  mbusa will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began july 10, 2020. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2020040011.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

• Fuel leakage from the fuel tank investigation as of 20130315

  There is no summary currently available
  

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Common OBD Error codes specific to this vehicle.

• P0011 [1] "A" Camshaft Position - Timing Over-Advanced or System Performance (Bank 1)
• U1454 [1] U1454
• B2913 [1] B2913

Vehicle has a recall on replacement of fuel tank. Mercedes benz dealer did not want to honor the recall. When i fill car up with gas it leaks out of the tank and on the ground. Mercedes-benz dealer said i missed the time for the recall. I went to the dealership before the recall ended in 2019 spoke with the service advisor at the mckinney mercedes-benz dealership and i informed him the car was not drivable due to the braking system failure call the spc hydraulic pump. Turns out that is also a recall that is widely known.At that time the car was not drivable and then the pandemic hit so there was no need to take it up there at the time due to covid. Mercedes benz should honor this since this is a safety issue that could lead to a deadly situation if not addressed. They have been deceptive by marking this is an extended warranty issue and not a safety recall issue. They pretty much told me since i don't have my car worked on at the dealership, they don't want to help me in this situation. They mentioned had the car been serviced at the dealership and not at the independent shoo that i used i may have had a better chance at them covering the charges for this tank replacement.

Vehicle has a recall on replacement of fuel tank. Mercedes benz dealer did not want to honor the recall. When i fill car up with gas it leaks out of the tank and on the ground. Mercedes-benz dealer said i missed the time for the recall. I went to the dealership before the recall ended in 2019 spoke with the service advisor at the mckinney mercedes-benz dealership and i informed him the car was not drivable due to the braking system failure call the spc hydraulic pump. Turns out that is also a recall that is widely known.At that time the car was not drivable and then the pandemic hit so there was no need to take it up there at the time due to covid. Mercedes benz should honor this since this is a safety issue that could lead to a deadly situation if not addressed. They have been deceptive by marking this is an extended warranty issue and not a safety recall issue. They pretty much told me since i don't have my car worked on at the dealership, they don't want to help me in this situation. They mentioned had the car been serviced at the dealership and not at the independent shoo that i used i may have had a better chance at them covering the charges for this tank replacement.

Tl* the contact owns a 2004 mercedes benz e500. The contact stated that after releasing the driver's seat, the seat belt warning light illuminated with an audible chime. The contact also stated that rear passenger's seat belt failed latch securely in the buckle. Additionally, the center seat belt tongue ceased in the buckle. The vehicle was not repaired. The contact was informed that the vehicle was not included in nhtsa campaign number: 03v534000 (seat belts). The failure mileage was 166,000.

Tl* the contact owns a 2004 mercedes benz e500. The contact stated that after releasing the driver's seat, the seat belt warning light illuminated with an audible chime. The contact also stated that rear passenger's seat belt failed latch securely in the buckle. Additionally, the center seat belt tongue ceased in the buckle. The vehicle was not repaired. The contact was informed that the vehicle was not included in nhtsa campaign number: 03v534000 (seat belts). The failure mileage was 166,000.

Tl* the contact owns a 2004 mercedes-benz e500. While the vehicle was being refueled, the contact became aware of a fuel leak. The contact stated that there was an abnormal odor detected outside of the vehicle. The contact stated that the the instrument cluster was red and the check engine warning light was illuminated. The vehicle was taken to mercedes-benz of goldens bridge 321 ny-22, goldens bridge, ny 10526, (914) 232-8122 to be diagnosed. A fuel leak was confirmed however, the vehicle was not repaired. The manufacturer was not contacted or informed of the failure. The failure mileage was 180,000.

Tl* the contact owns a 2004 mercedes-benz e500. While the vehicle was being refueled, the contact became aware of a fuel leak. The contact stated that there was an abnormal odor detected outside of the vehicle. The contact stated that the the instrument cluster was red and the check engine warning light was illuminated. The vehicle was taken to mercedes-benz of goldens bridge 321 ny-22, goldens bridge, ny 10526, (914) 232-8122 to be diagnosed. A fuel leak was confirmed however, the vehicle was not repaired. The manufacturer was not contacted or informed of the failure. The failure mileage was 180,000.

The problem with my vehicle is that with its current tcm( transmission control module) in a 722.9 transmission, the conductor plate that holds the sensors in place become defective and creates a problem in which the transmission gets stuck in 2nd gear. This causes a major problem driving on road ways that are +45mph because the vehicle cannot drive over 25mph further causing more problems that may actually freeze up the engine causing the car to stop. If the car is stopped and begins to go again, the rmp's can go very high without any power or motion in the vehicle. This has happened to 2 of my personal friends already with the 722.9 transmission. In particular the conductor plate or valve body was corrupted and caused the vehicle to fail. I am reporting this because the part can fail anytime during operation of the vehicle and is a safety issue to the driver and others around when this may occur. Many other owners (i've read online) with this 722.9 transmission conductor plate fault is also frustrated by the fact that not only mercedes-benz doesn't allow for a consumer to buy the part but many warranties are voided with this fault. My vehicle (mercedes-benz e500 2004) also is only at 56,000 miles on the speedometer. Considering the mileage, this is a problem that seems to be premature due to the fact that the vehicle has been serviced by a mercedes-benz dealer but has no service for the very commonly faulted part.

Airmatic suspension dropped while driving on the highway. Red light warning flashed that vehicle was low. Tried to raise car but it would not raise. Car was very close to ground and would not raise..Began looking up, if other same models as ours have this problem and they do. Read several consumers compliants/ concerns who also own a mercedes benz they seem to have this similar problem. It's very expensive to fix at a dearlership. Looks like this vehicle may have a problem/defect with their airmatic suspension and it is very dangerous driving on the highway unknowing that your vehicle is dropping to ground.This really needs to be investigated to see if there is a problem with their airmatic suspension before someone gets hurt or killed while driving.

Engine stopped while running the car. Had to have a local repair shop replace both sending units and seals/gaskets. I believe this is a recall already but i paid for it?

Tl* the contact owns a 2004 mercedes-benz e500. While driving 40 mph, the suspension seized and the vehicle pulled to the left. In addition, the 'stop driving/vehicle driving low' warning indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the suspension failed. The vehicle was not repaired. The dealer was not contacted. The manufacturer was not notified. The failure mileage was approximately 104,000.

"takata recall" my mercedes benz e500 back air shocks stopped lifting the car when i started it in the morning and the red indicator light want go off unless i stop it will lift up an then goes back down.

Strong fuel smell in cabin

Car was at a stop and back end of car went down, stop car too low came on the dashboard

Sbc unit has a limit that is showing a fault yet brakes seem fine now must fix and all that is available are remanufactured units.

Red light came on stating that the car was too low

While i was driving down the road, the brakes completely failed. There was a sudden 100% pressure loss in the brake pedal. I was less than 20 ft from getting on the highway. Had this happened to me while i was on the highway, i would have met with a tragic accident. This car only has 92,392 miles. It is a 1-owner with all maintenance and services done only by mercedes dealer and authorized repair facilities. The vehicle is 100% upto date on all repairs and maintenance and there is absolutely no reason for such failure. Upon further investigation, it was found there are other mercedes benz users experiencing the same issue. Not only will i ever buy a mercedes benz again, but i will never ride in a mercedes benz product for the sake of my safety!!! *tr

This complaint relates to a prior government investigation and related extension of warranty. The government investigation determined leaks could occur from the gas tank pressure sensor, the outlet of the gas tank filling limiter valve and at the top of the fuel pump. Determined leaks could occur from the gas tank pressure sensor, the outlet of the gas tank filling limiter valve and at the top of the fuel pump. As a result, benz extended its warranty to 15 years on gas tank components in 2003-2009 e-class vehicles and 2006-2011 cls-class vehicles. Consistent with the problem, my fuel pump failed last week; the car would not start. I had the car towed to oakland mercedes for service under the warranty. Benz was notified and inspected the car last wednesday. The dealer took possession on friday. I have called the service dept many times to learn status of the car. Benz tells me the car still has not even been assigned a service advisor. They refuse to give me any information re the status of my car and when it will be repaired. This amounts to a refusal to fulfill their promises given upon the discovery of their faulty fuel tanks.

Strong smell of gasoline

Dealership: first class auto land, 4050 frankford ave philadelphia, pa 19124 first problem: the srs airbag light was on when i first purchased the car the dealership promised to fix it and never did. Second problem: the power steering was faulty and the dealership fixed it, but i got a new error on my instrument panel. Third problem: after getting the power steering problem fixed a warning light appeared saying warning esp malfunction visit service center. Forth problem: i drove to work and got home park the car woke up the next day and my right front front air shock went on me. I called the dealership and the owner refused to repair it, so i went to a an authorized mercedes repair shop and they fixed it, out of pocket i paid $650.00 fifth problem: fifth problem: sbs brake system failed, my whole entire braking is not working, it was working perfectly and all of a sudden i parked my car to go into work, when i got off from work and started my car a huge red light flashed on my instrument panel, and my breaks would not work, i purchased the car on jan 18th 2016 the current date is june 16th 2016 i had the car less than 6 moths and drove it for 5,000 miles. I have hd video footage of my car getting towed away when the air shocks malfunctioned, i will have hd footage of the towing of my car now that my whole entire braking system is malfunctioning could someone help!, i'm willing to do an full report on the local news, this dealership must be stopped before someone losses their life, i was fortunate not to lose my life or risk the lives of others thus far.

While d irving home from work, after stopping for light, when light changed and i proceeded to make a right turn, i suddenly couldn't hardly turn. It took all i had to make turns, then after arriving home my husband noticed the suspension had dropped on the vehicles and was resting on the left rear tire. Power steering resoviour was empty and when he put some in. It all ran on the ground. V echo lie was in motion.

Tl* the contact owns a 2004 mercedes-benz e500. After starting the vehicle, the suspension air bags failed activate to lift the vehicle. The message "stop car, park too low" remained illuminated. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The local dealer and manufacturer were not notified. The failure mileage was 85,000. *tt

There is a very strong smell of gasoline coming from the back seat. When i fill the gas tank the smell is so strong it fills the entire garage. When i removed the back seat i found a small puddle of gas. I first started noticing the smell in the middle of last month -(march 2016)- and continues to get worse each time i fill the gas tank.

Tl* the contact owns a 2004 mercedes-benz e500. While driving various speeds, the brake warning indicator illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the electronic braking system failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 146,000.

Tl* the contact owns a 2004 mercedes-benz e500. While driving approximately 75 mph, the brake warning indicator illuminated. The brake pedal traveled to the floorboard when the pedal was depressed and failed to respond. The vehicle was maneuvered to the side of the road where the engine was turned off. After restarting, the vehicle resumed normal operation. The vehicle was taken to the dealer where it was diagnosed that the sensotronic brake control would need to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 69,103. ...Updated 04/26/16 *bf the consumer stated the manufacturer denied assistance due to the vehicle being out of warranty. *js

Tl* the contact owns a 2004 mercedes benz e500. The contact stated that while driving at approximate 60 mph, the vehicle stalled but continued to roll without stopping, the brake pedal failed, and the gear shifter failed to come out of park. In addition, all the instrument panel warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 86,000.

When filling the car with gasoline to a full tank, there is a strong smell of fuel that is very strong the next day. I have read in forums that this is a common problem with this model and that mb knows about this but is not doing anything about it. Is there a class action law suit on this matter? I bought this vehicle used. Am i protected under emissions laws or not?

Tl* the contact owns a 2004 mercedes benz e500. The contact stated that while driving at 35 mph, the vehicle vibrated and a strong odor of fuel was noticed. In addition, the coolant warning light was illuminating after the coolant was refilled. The failure occurred constantly. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 127,000.

We had just stopped the vehicle in a parking space at a grccery. As we exited the vehicle and were walkng away from it we heard a loud pop as if a tire had a blown. We looked around but did not notice any low tire from loss of air. When we returned to the vehicle after grocery shopping my wife noticed the front passenger side was lower than the front driver side. When i started the vehicle i noticed the red warning light on the dash instrument panel "stop, car too low!" i turned the steering wheel to see if the wheel/tire would rub against the wheel well and it did not, so we drove home which was only one mile. I parked the vehicle in the garage. After reading a nmber of other similar complaints, it appears this malfunction should be a manufacturer recall for a deficient part or engineering design flaw for the malfunction.

Turning into a shopping center when all of a sudden my brakes totally went out. I had just a tiny bit of breaks and couldn't stop to make the turn into the shopping center safely. I had to go into the shopping center parking lot and see what happens. What had happened was my spc brakes went out on my mercedes and i had to get it towed to my mechanic to get it repaired. This was scary as heck sense if i was on the freeway i'm going freeway speeds i probably would have crashed , but since i was slow enough and was able to maneuver i didn't crash. They're definitely should be a recall for this spc braking system.

Tl* the contact owns a 2004 mercedes benz e500. While driving approximately 45 mph, the vehicle accelerated independently. Additionally, the brake warning light illuminated and the brakes failed to respond. The emergency brake was engaged in order to stop the vehicle. The contact then shut off the vehicle and was able to restart after multiple attempts. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 125,000.

My car stopped working completely. Shop tells me its the sbc pump

Tl* the contact owns a 2004 mercedes benz e500. The contact stated that when the ignition was turned to the on position, the vehicle did not start. The vehicle was towed to the dealer where it was diagnosed that the battery and the ignition key needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 109,000.

Tl*the contact owns a 2004 mercedes benz e500. The contact stated that there was a leak coming from the vehicle and a strong odor of fuel emitting into the vehicle when it was refueled. In addition, the contact stated that the vehicle would not start after making several attempts. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 191,000.

I felled my car up with gas at lunch 12 noon and when i got off work at 5pm the gas fumes were so strong i could breathe in my car. I tuck it to south bay mercedes benz and was told that the gas tank has a leak and the gas had leaked in to the cabin behind the back set of my car and that the repairs would be covered by the warranty. It's been over 2 weeks and they have no eta on when my car will be fixed. I have a loner but i check online and found that there are a lot of people with this same problem. *tr

The cars brakes just quit without any warning which i was driving, as described below. This vehicle is equipped with sensotronic brake control that has a service threshold. When this threshold is reached the brake system defaults to non power assisted hydraulic mode to the front wheels only. This occurs without any prior warning and results in increased stopping distance. I have sent a copy of the mercedes service bulletin s142.46-p-0012a which addresses this issue. Mercedes stopped installing this system in 2006. At the very least, mercedes should issue a mandatory recall to interrogate these vehicles with star das to determine how close to the service threshold the sbc unit is and replace them at the dealer's expense. This is a major safety issue that needs to be addressed. *tr

Tl* the contact owns a 2004 mercedes benz e500. While driving 10 mph, the steering wheel seized and the brake pedal was depressed but failed to respond. The contact had to engage the emergency brakes in order to stop the vehicle. Additionally, the no breakage power and the shut down engine warning lights illuminated. The vehicle was towed to a dealer. The technician diagnosed that the sbc pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 91,600.

Benz2004 e500.Original owner/55k miles.Driving back from a long road trip, the "service brake" message came on.Thinking it was just the pads, thought we could reach home.Later, we realized what a dangerous thing we had done, by driving a car with sbc pump failure.We could have taken off a bridge or thrown into a swamp or put someone else in danger.This problem cannot be fixed at any auto shop, it has to be towed to the dealer, from wherever you are stuck and only dealer can fix it.Dealer said mfr, will not assist in repair because it is past 10 years.And we have to pay $2350. There were two recalls in 2004/05 regarding sbc pump,but mercedes benz has conveniently designed a 10 year warranty to their advantage and dealers advantage.When they know all cars equipped with it, is guaranteed to fail in 10 -15 years and in some cases, even before that.It was not court ordered or govt. Ordered, but set up by them for them.Once there was a recall, there should have been lifetime warranty on these.It is a safety issue.Tried negotiating with mbusa to reimburse, but they refused. And they refused to give me in writing about the refusal or anything related.After paying to fix it, they don't even install a new unit, they install a re manufactured unit.They threaten you with core charges for the old part and recycle again for the next customer.When i left the dealer ship, i had this feeling like i was set up and mugged by benz/dealer, since they were expecting it.Since they have discontinued sbc pump,they know it has a problem, but they never admit it.When they call back they don't even leave message with any substance. They expect you call back and they will deny it over the phone or do some tap dancing. They will stone wall you, play dump or talk to you like a 5th grader.They are so guilty that they try to cover every track and watch what they say, what they do and what they write. *tr

While traveling along a 2 lane highway in a snow storm, the sbc pump failed and caused the abs to fail as well as the brakes to barely work. The subsequent skid forced a very close call with a fully laden logging truck, and could have easily been a fatal accident were it not for good luck. Under nhtsa recall 2004 050014, and recall campaign 2005070007 apr06 by mercedes, the sbc pump failure is a known safety issue. The local mercedes benz has offered to sell me a new one for $1700 as mercedes benz usa is not willing to replace this failed part under the recall as they only offer a 10 year window. Isn't a safety recall a recall? Brakes are a vital aspect of safety... *tr

Tl* the contact owns a 2004 mercedes benz e500. While driving approximately 25 mph, the brake warning light illuminated and the brake pedal became stuck. In order for the brake pedal to release, it needed to be depressed several times. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 148,000.

While driving home i smelt smoke. I stopped the car to investigate the smell of smoke that was overpowering the now normal scent of gas which filled my vehicle cabin due to a fuel pump leak. When i exited my vehicle i opened up the drivers side rear passenger door to find smoke emitting from that area. I quickly left the immediate vicinity of the smoldering car and when i turned to look back, i saw flames under my car. I proceeded towards the overpass while moving away from the vehicle attempting to find cellular phone signal, i saw my car now being engulfed in flames. Re: (odi number) is: 10628900. *tr

Tl* the contact owns a 2004 mercedes benz e500. The contact stated that while driving approximately 55 mph, the brake pedal was engaged and failed to respond as the brake system warning light illuminated. The contact was able to avoid an accident. The vehicle was taken to a dealer where it was diagnosed that the sbc unit needed to replaced. The vehicle was not repaired. On another occasion, the contact stated that while driving at a various speeds, a fuel odor emitted inside the vehicle. The vehicle was taken to a dealer where it was diagnosed that the fuel tank was fractured and needed to be replaced. The vehicle was repaired two separate times however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the reserve tank needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 130,000. *tr

The interior and trunk of my 2004 mercedes-benz e500 continue to fill with gasoline vapors. *tr

Tl* the contact owns a 2004 mercedes benz e500. When the vehicle was started, the "suspension is too low do not drive" warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the suspension needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 130,000. The vin was unavailable.

I purchased my car used at 132000 miles. This was a pre existing condition that dealer didn't mention anything about, because the next day i filled the tank as it was sold to me with less than 1/4 tank, now i know why, i got a very strong odor of gas that filled my garage and smelled inside the car as well. This happens every time i fill the tank. It also sets a check engine light. Dealership i purchased the car from (not a mercedes benz dealership) refuses any responsibility for the problem. Check engine light code is "evaporative emission leak detected (small leak)". Also because of the issue my gas light will randomly start blinking and when i accelerate the center display beeps lights up red and said check fuel cap. Fuel cap is fine, i think it's related to the leak.

2004 mercedes benz e500 smells of gasoline both inside and around the vehicle after refueling to the full tank level. It has become necessary to leave the garage door open after fueling in order to ventilate the garage and keep fumes out of the house. The odor gradually decreases when the vehicle is driven 40-50 miles and the fuel level in the tank drops. *tr

After filling the gas tank, i parked the car in my attached garage the next day the gas fumes were so strong inside my basement that i called my plumber, thinking i had a gas leak from the furnace. Then i went into my garage, and the gas smell was overwhelming. When i took the vehicle to mercedes benz, they did a diagnostic and determined the fuel sensor was bad, along with cracked inner tank module. I had to replace all the associated parts (cable harness, auxiliary pump, bracket, seal ring, etc. Parts: $710.13 and labor: $496.80 = 1206.93. This issue should be reviewed as a manufacturer defect. I've had many automobiles, and never did i have this headache. And i certainly would not expect this from this car. Mercedes benz needs to own up to these defaults!!! Additionally, my battery died at the same time - another parts: $284.05, labor: $207.00. *tr

Tl* the contact owns a 2004 mercedes benz e500. The contact stated while driving approximately 55 mph, the "you have reduced capacity" warning sensor illuminated. The contact attempted to merge to the emergency lane, when the brake pedal was depressed and sank to the floor failing to stop the vehicle. The vehicle was turn off and restarted. The vehicle was taken to the dealer. The technician stated that the sensotronic brake control (sbc) unit was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 124,839.

Tl* the contact owns a 2004 mercedes benz e500. The contact stated that while driving at approximately 25 mph, the brake pedal was depressed and traveled abnormally to the floorboard. As a result, the vehicle failed to reduce in speed and the vehicle was shifted into neutral. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 127,000.

About 10 minutes after leaving my house to work the red sign came on ( brake malfunction stop vehicles ) i stopped the car and after 5 minute started it and it was ok half way to work red sign came on (bakes longer stopping dist start engine ) and its was doing that all day the next day the when i started the car red sign came on (brake malfunction stop vehicle ) and next sign was (esp malfunction visit work shop )called mercedes dealer and towed the car i was told the car needs( brake pressure pump modulator and aux battery ) i looked up online there was extended warranty for modulator and they it was expire a month ago the only thing they can do 10%discount i think it is not fair since the was serviced at the same dealer for last ten years it should have been free and its brake malfunction and the car shifts to safety mood is un safe. *tr

Tl* the contact owns a 2004 mercedes benz e500. While driving approximately 35 mph, the vehicle suddenly shut off without warning. The vehicle was towed to the dealer who stated that the crank shaft sensor was faulty and needed to be replaced. The vehicle was repaired and the failure was remedied. The manufacturer was not notified. The failure mileage was 49,000. The consumer no longer owns the vehicle. Updated 10/21/14

I have a fuel leak on the left side of my fuel tank. The fumes are so strong that i cannot operate the vehicle due the amount of fuel that settles on top of the pump/ regulator access outlet. The stream is emitting from the area of leakage so quickly that it takes about a minute to puddle and drip to the ground. The danger of a metal object being picked up by a tire and caught up on a piece of metal under my vehicle, at that location, would create a spark that would surely cause a blazing fire to erupt. Also, there is the danger of a passerby tossing a cigarette out of his/ her window, being caught up by the wind and sucked underneath my car, causing a fire. *tr

While my wife was driving the vehicle at approximately 45 mph the dash warning system turned bright red with the following message, brake malfunction, stop the vehicle. She tried to apply the brakes but the brake system had completely failed, she had no brakes. She let off the accelerator to help slow the vehicle as she slowed down she pulled onto the shoulder of the road and the slowly applied the emergency brake to bring the vehicle to a stop and shifted it into park. She then shut the vehicle off and cycled the ignition key. There was no longer the red warning light or message displayed and when testing the brakes everything was functioning normal again. She then slowly drove the vehicle home. I then researched the symptoms online and found many complaints for this exact complaint. I found where the sbc (sensotronic brake control) unit had a safety recall (2005070007) along with an extended warranty of 10 years with unlimited mileage. I then contacted mbusa customer service and was advised to take the vehicle to my local mb dealer. The vehicle was taken to the mb dealer on 7/14/14 to be checked. The dealer service adviser advise that the sbc unit was defective and needed to be replaced. I was given an estimate of 1851.00 to complete the repairs due to the fact that my vehicle had passed the 10 year warranty extension. My vehicles in service date is 4/20/04, so it is now past the 10 year warranty by 2 1/2 months. I then contacted mbusa for post warranty review on 7/15/14. I was contacted by [xxx] from mbusa on 7/16/14 but was not able to make actual contact until 7/18.14. She indicated that she would to discuss with the local mb dealer service manager to review the needed repairs. [xxx] called back on monday morning 7/21/14 to advise me that after talking to the service manager along with the regional manager no financial assistance would be extended. Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *tr

On my way back from virginia, after parking my 2004 e500 benz car at the welcome center in wilmington, delaware, for a break, a big popping noise was heard from the front of the car. I thought it was a flat tire, but i saw the front of the car low (almost touch the ground) the only thing is that the passenger side was not as much low as the driver side. Then when i started the car engine, from the car control panel, i received the following error message: "stop, the car is too low to drive" as a result, i had to get the car towed to my home for nearly $500.00. This is the 3rd time i have experience this air suspension issue; and every time that happened, i had to have the car towed. The two previous time the issue happened, the car was under the extended warranty; and i did not to pay any out of pocket money to get the issue fixed. Now that the car no longer under any extended warranty, i know it's going to cost me a lot of money to get the issue fixed by the dealer. Based on many reports i have read from people who experienced the same problem, i, as they do, strongly believe mercedes should have a recall to address this issue. As it is commonly agreed, the car is too expensive to have to pay for this constant headache that comes when it wants to with no warning. Luckily for me, during the time of this recent incident, my car was not being driven. Otherwise, i have no doubt in my mind that the car would go out of control and thus cause an accident. Please help to get this issue address by mercedes benz company before someone get hurt or die because of this problem. *tr

I filled up my car & noticed a gas smell i was on my way to atlanta for work i had to inhale strong gas fumes for most of my travel. When i got there i took my car to a shop & they discovered my gas tank had a leak and gas was leaking near back seat they gave a me an estimate of about 2500 to fix i was told that this had been a known issue for mercedes but no recall yet which i don't understand. This is very dangerous not only the inhalation of the fumes & gas leaking in a car with electrical wiring & parts that get extremely hot. I don't understand why there hasn't been a recall to fix this since mercedes are aware that the car was manufactured properly. Why should we have to pay to repair poor manufactured products that put our lives in danger. *tr

You can not put gas into the vehicle it is like there is no vent holes or something because it took me 1hour and 20 minutes to put gas in the car because the pump kept cutting off like there was air in the tank. Maybe its a flap or filter problem, whatever it is it is so frustrating trying to put gas in this car. *tr

There is a strong fuel smell upon gas fill ups. Nhtsa action# pe12001. *tr

Tl* the contact owns 2004 mercedes benz e500. The contact stated that there were fuel fumes emitted inside of the vehicle. The contact mentioned that the failure occurred on multiple occasions. The vehicle was taken to the dealer where a diagnostic testing was not performed. The manufacturer was not notified of the failure. The approximate failure mileage was 91,691.

I just filled up my gas tank noticed my whole house smelled like gasoline. Went outside and my garage floor was covered in gasoline. I have read that many people have experienced this issue. *tr

My car is pooling gasoline underneath it after filling it up. Everything as described in nhtsa action number ea13003. *tr

Tl* the contact owns a 2004 mercedes benz e500. The contact smelled fuel inside and outside the vehicle while refueling the tank. The odor was present on numerous occasions. The dealer recommended that the fuel gasket and fuel pump be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 106,000.

About a year ago i started noticing a strong gas smell after filling my tank. I recently decided to research it and found that this is a widespread and commonly known problem with the e series w211 mercedes cars and a serious design flaw with the fuel sending unit/gas tank. My daughter drives this car now, and i have serious concerns for her inhaling carcinogenic fumes while using it. I would like to know what resolution can be achieved with mb usa concerning this matter. I see that at class action lawsuit was submitted but don't see the outcome. That was in 2012. *tr

Car makes an unusual, loud, humming noise from the rear of the car, upon starting and constantly, no matter the speed. On occasion, there is no noise, but more often than not, the humming is present. The noise emanates from the rear of the car, and can be heard on the interior and from the outside. Have brought the car into dealership 3x for the issue, and they claim they cannot duplicate the problem, and claim there is nothing wrong. It has been happening for the last 10k miles. Have also experienced the gas smell issue since 35k miles, and lost the brakes randomly; both issues described by others. *tr

Warning message: [stop, car too low] appeared in the information center. Walked around the vehicle checking all wheels. Discovered the front left side noticeably lower than front right side and the wheel almost touching the plastic liner under the wheel well. Checked fuses. Pressed "raise" and ads buttons but it didn't remedy this problem. Possible defective hydropneumatic shock absorber. *tr

Tl* the contact owns a 2004 mercedes benz e-500. The contact stated that t he vehicle stalled after refueling accompanied by a strong gasoline odor. The vehicle was not taken for diagnosis or repairs. The manufacturer was not made aware of the problem. The approximate failure mileage was 38,000.

I have a 2004 mercedes e500 and after filling the car with gas i began to notice the strong smell of gasoline coming from the vehicle after leaving it parked in my garage. As the vehicle was driven and the fuel fell below 1/2 tank the smell got less and less. However, i just filled the tank again the smell is stronger than before. *js

Upon refueling the vehicle and leaving it in the garage overnight, it has often smelled of gasoline inside the car and in the garage. The smell would often dissipate. After refueling the car and parking it in the garage for three weeks while on vacation, the smell is now much worse and will not go away. It is bad enough we are worried about our safety of inhaling the fumes. I have other vehicles which were stored similarly and they do not react this way. Please review this vehicle. Thank you. *tr

While traveling north on i-5, at approx. 65 mph, display showed red lettering "vehicle too low stop car". Made my way over to side of road when message disappeared. Proceeded with trip. After a couple of miles, message appeared again. No significant difference in car handling or performance felt. Message again, disappeared. This continued until arrival at home. Thought faulty relay or some electrical problem. Once home, i got out of car and heard a sound as if air was escaping from a balloon. Noticed left front had dropped almost on tire. Car not drivable. Towed to shop. Bladder burst. *tr

Tl* the contact owns a 2004 mercedes benz e500. The contact stated that while having the vehicle inspected, the mechanic informed the contact that the fuel filter module needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 126,000.

Fuel pumps leaking fuel underneath the back seat. *tr

Tl* the contact owns a 2004 mercedes-benz e500. The contact stated that fuel was smelled around the vehicle. The vehicle was taken to the dealer where it was found that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 115,000.

My vehicle 2004 e500 has strong smell of gas in cabin from the rear seat area and outside of the car, since then car takes longer to turn on. Hope this will be solved soon. *tr

Tl* the contact owns a 2004 mercedes benz e500. The contact stated that a strong gasoline fuel smell was in the cabin after refueling. There was also a fuel leak near the rear driver's side tire. The vehicle was taken to an independent mechanic for diagnosis. The mechanic stated that the o-rings would need to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 141,000.

For the past several months after filling the vehicle a strong gas smell/fumes are present in the vehicle. The smell/fumes subside when approximately 1/4 of the fuel in the tank has been used. On friday may 31st 2013 the vehicle was filled with fuel. Parked the vehicle in the garage friday night and was knocked over by gas smell/fumes on saturday morning, june 1st 2013. The vehicle was parked outside overnight. After researching the issue, i found fuel around the sending unit under the drive side back seat. The fuel was removed and the sending unit cleaned. The sending unit was observed see if a leak could be detected on the unit. The leak is at the top part of the sending unit. The part where the small wire plug is attached to the sending unit. It looks like this part is "glued" to the body of the sending unit. Short term fix is to only fill the fuel tank half way. This hazard, if not rectified by the manufacture makes mine and all other vehicles unsafe and un-sellable on the used car market.

Reference nhtsa action number: pe12001. There is a distinct fuel smell after filling up the tank. Do not smell inside vehicle but do smell after the car is put away inside garage. No sign of leakage under the car (puddling or drips). Goes away after fuel tank is less than full. There is no smell if you only fill to 3/4. *tr

After fill-up on april 2, 2013, vehicle has a strong smell of gasoline on the drivers side exterior of the vehicle. This problem is present whenever the vehicle is fueled above a certain level. *tr

Gas tank leaks at the top near the sending unit. Above 3/4 tank level, leakage takes the form of puddles on the floor under the car an noxious fumes are very strong. *tr

Very strong fuel smell when parked inside the garage. Fuel leaks around the fuel tank. I was afraid to open up the garage door because of the smell/fumes. Very concerned that the car might explode. *tr

After filling my car with fuel, i have notice a strong odor of gas fumes in my garage and inside my car. But i don't see any leaks on the floor. After the gas tank drops to 3/4 of a tank, the smell of fumes goes away. This has been going on for several months. Also, the gas gauge isn't accurate. I found out, this is a typical problem with the e class 2003-2008. I believe this is a safety issue and that mercedes should repair it asap. Thanks. *tr

Fuel collecting under the left rear seat. Strong smell of gasoline inside and outside. Took the rear seat cover out and saw puddle of fuel. I am extremely concerned if it will catch fire and injure or cause death of my children. *tr updated 3/13/13 *cn pictures received 03/19/13

Very strong odor of gasoline especially after filling gas tank. Tank is not topped off at filling and a few days after filling the odor is gone. Reappears every time tank is filled. No visible leak under vehicle. *tr

Vehicle has a strong smell of fuel after filling the tank. The dealer replaced the fuel pump support on 02/05/2013 but the problem was not solved. The dealer replaced the fuel tank on 03/01/2013. This appeared to solve the problem. The total cost of the repairs was $381.41 + $ 807.35 = $1,188.76. *tr

As i was driving to work, car just lowered out of no where speed automatically decreased, and red light came on saying car too low stop car, it scared me that is so dangerous when you are going at a certain speed and then it drops out of no where. Then i hear air leaking from back but not out of tire. *tr

Car engine light went on. Dealer replaced charcoal cannister. Two weeks later auto repair shop was correcting a shimmy and discovered a leaking fuel tank. *tr

Very strong smell of fuel, exterior rear left side. Found fuel leak, left rear of vehicle, dripping heavy underneath. Took vehicle to a european car shop, mechanic replaced fuel seal of fuel pump under rear seat. Mechanic removed large amount of fuel from the affected area (leak under rear seat). *tr

I have noticed strong gasoline odors emanating from my car after refueling. I purchased a new mercedes benz gas cap and installed it. Filled the gas tank and gasoline odor was still very strong. I do not 'top off' when refueling. Researched issue online at benzworld.Org and discovered that the gas odor issue i am experiencing may be related to a problem being seen in numerous mercedes benz e-model vehicles. As advised by the other owners having this issue i detached the rear seat cushion from the car and removed the bolts from the circular access panel that covers a portion of the fuel tank on the driver's side of the vehicle. In the depression on top of the gas tank where numerous electrical wires attach to the fuel pump i found a significant quantity of raw gasoline pooled. This presents a very unsafe situation and i am no longer willing to park the vehicle in my garage due to the potential fire hazard. The pooling of raw gasoline also represents an environmental issue due to the evaporation and creation of toxic fumes. I understand that mercedes benz dealers are demanding $2,000. Or more to rectify the problem by removing and replacing the gas tanks in impacted vehicles. I feel that the manufacturer of this defective component should be held responsible to recall it and replace it. I understand that the nhtsa's current investigation action no. For this issue is pe 12001. *tr

After filling my car with fuel, i have notice a strong odor of gas fumes in my garage which smells throughout my entire home and inside my car. But i don't see any leaks on the floor. After the gas tank drops to 3/4 of a tank, the smell of fumes goes away. This has been going on for a very long time. I believe this is a safety issue and that mercedes should repair it asap. Thanks. Also the fuel cap sensor constantly stays blinking as if there is something wrong with the connection to the fuel tank opening, every time i re fuel. I have even had the fuel cap replaced with a new one and the sensor in the car still comes on every day. *tr

Upon filling up the car emits a strong gas smell. The gas smell continues to be present all the time even when the car is parked and not turned on. *tr

Car was not moving when we noticed a strong odor of gasoline coming from the rear seat area, when we pulled into our garage the odor was so strong we moved the car to the outside to prevent a possible fire in our home, i called the dealer and the service manager immediately told me that he thought the gas tank sender/sensor was leaking and possibly that both sensors were leaking and possibly the tank. He also told me that gasoline could be pooling on top of the gas tank causing the odor. He later called me and confirmed that all of the above had happened and could be repaired for approximately $3250.00 i ask if this was a recurring problem on this model he said that there were no recalls or warning but they had seen this problem before. I then went on line and found a lot of blogs describing my problem almost identically. In my opinion this is a serious defect in the construction of this car and could and probably will cause serious injury and possibly death to some one riding in this model. I believe there is enough evidence in the recurring blogs that mercedes is quite aware of this serious safety problem and are probably ignoring this very expensive fix, please do not ignore this complaint until someone or several are hurt or killed. *tr

After refueling, fuel fumes were emitted into the vehicle and garage where parked. Extremely overwhelming smell and danger obvious. Taken to mechanic and fuel tank has leak at sensor and sending unit seals. The dealer has refused to repair as no recall issued. Owner found many others with exact same issue on this model series and year online and with mechanics experience. Strong potential for imminent fire hazard. Gasoline fumes are hazardous to vehicle passengers, with numerous medical issues noted in research. Strong enough in cabin to cause dizziness, illness or loss of consciousness. *tr

The vehicle has the smell of gas venting into the passenger compartment and concerned for passenger safety. Currently the vehicle is not properly meeting or complying with epa regulations concerning proper emissions of fuel ventilation and has gross product safety issue concerning passenger(s) inside the vehicle. The fueling system is venting improperly and fuel sender is not sealed properly. Car has never had problem until current date of filing. Aware of current mercedes corporate legal response to your enquire however the system has never been worked on (by mercedes dealer) nor is this just a minor issue with low vehicle count. Please protect me and my family concerning this issue! [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *tr

There is a strong fuel smell in the vehicle after filling up gas tank. Mercedes benz dealer found the issue associated to left side fuel sending unit, which seem to be a recurrent issue with this model in mercedes. Dealer requires $875.34 to fix the issue. I have contacted mbusa to see if they can help with this repair. In 2008 there was a voluntary recall #2008-020001,on some e and cls class for 03-06 vehicles, however i was told my car vin is not part of this recall. Web forums of mercedes benz owners are filled with same complaint for all e class models with chassis w211. Please investigate this issue. I understand there is an open nhtsa case pe12-001 that may be related to my complaint. Thank you for your prompt attention. This is my second mercedes w211 model vehicle with the same issue. *tr

Tl* the contact owns a 2004 mercedes benz e500. The contact stated that he smelled an overpowering odor of gasoline fumes in the cabin of the vehicle. The vehicle was taken to a dealer for diagnosis but the contact was informed that the vehicle was not included in any recalls and offered no assistance. The manufacturer was notified and offered no assistance. The vehicle had been repaired. The failure and current mileages were 225,000. Updated 11/1/12 *cn updated 11/13/2012 *js

Cracked fuel filter module with leaking fuel under left back seat. *tr

There is a smell of gas fumes inside and outside of the car. When the tank is full, liquid gas can be seen running from the topside of the tank, to the driver's side fuel pump. *tr

The fuel tank cannot be filled up completely. Doing so causes the car to smell like gasoline. There seems to be a fuel leak on the tank which causes the gasoline to spill. The odor comes mostly from the back seat of the car. If the tank is filled, the car will have the gasoline odor for weeks even with the windows left open. This is quite dangerous in many ways since i have an infant who is required by law to sit in the backseat rear faced. *tr

Tl* the contact owns a 2004 mercedes benz e-500. The contact stated that while parked, the vehicle emitted the smell of gasoline fuel. The vehicle was taken to the dealer who confirmed that the fuel sending unit needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and the current mileages were 82,838. Updated 10/10/12 *cn the consumer stated that the dealer found gasoline leaking underneath the rear seats and puddling. Updated 10/10/2012 *js

We purchased this vehicle recently from a private seller. The first time we filled up the tank, we noticed a very strong gasoline odor. I called the seller and he told me that the only way to avoid that is by not topping off the tank. I figured this wasn't normal, so i started doing some research. Turns out mercedes e class vehicles have a problem with the fuel seal. In fact, there was a recall for this problem, but the local mercedes dealer does not want to honor it because they say it is only for the amg models. But my model has the same problem. Then, upon further investigation, i found that a class action lawsuit against mercedes was being filed this year for the same exact issue concerning e class vehicles from 2003-2009. *tr

Noticed a strong gasoline smell in my garage and inside my vehicle. Also noticed that my left rear passenger seat was discolored with dark yellow staining. Check engine light appeared on car and took to local mercedes-benz dealer to check problem and was told that the fuel sending unit had failed and that raw fuel was leaking in passenger compartment causing the gasoline odor and staining to upholstery. Was strongly urged by service advisor at mercedes-benz to replace the sending unit "anytime you're leaking fuel that's a safety issue". Had sending unit replaced as advised and was told to keep windows down to air the car of gasoline fumes. Mercedes- benz attempted to clean upholstery however this was unsuccessful and will likely need to be replaced. *tr

The car lowered to an unacceptable point to where the car is a very rough ride and any bump is hit hard. *tr

My air suspension is low on the car. When i leave the car parked for a day or so and come back the car sits very low. When i drive it goes back up but now the car won't go back up it just stays low. I have several friends who have mercedes benz with the same problem. *tr

While driving my e class home from work my instrument panel lit up and displayed "vehicle low don't drive". I was at the entrance way to my home and proceeded to my garage. Upon getting out of my vehicle, the drivers side front fender was lowered down to the top of the tire. I realized that this was a catastrophic failure of the air matic strut assembly; which is a costly repair. My right side went out at 88,000 miles. Mercedes should on up to the flaws in this system and find a cheaper fix for the vehicle owners. After researching this matter i found out that this is a common problem with mercedes. *tr

After refueling, car had strong odor of fuel leaking. Fills garage with fumes. Worried that pilot light will ignite fumes. Also, fuel gauge sticks on 1/2 tank even when tank is empty. *tr

Strong fuel smell inside and outside of car after refueling. *tr

Gas odor both inside and outside of vehicle when tank is filled to maximum capacity. Odor lingers until tank is about half empty. Inspected fuel pump/filter located under rear drivers side seat and discovered gas leakage/puddle. Gas leak is within a couple of centimeters from two electrical cable connections attached to fuel pump/filter - an imminent fire hazard. Prevailing fumes are hazardous to vehicle passengers, especially small children, and may cause dizziness while driving or loss of consciousness. *tr

Everytime i fill my fuel tank i've noticed a strong fuel odor. Upon inspection i have found the fuel tank to have traces of fuel on the exterior of tank, so my tank has a leak somewhere. *tr

I own 2004 mercedes e500 4matic one day after filling gas tank with fuel notice strong smell came from driver rear side of the car. I drove to my garage and investigate this problem. The sending fuel unit located under rear seat drivers side has a crack from which fuel leaking out. Called to mercedes benz of usa several times, but they refused fix this problem. This is the serious safety issue. *tr

Tl* the contact owns 2004 mercedes benz e500. The contact stated that after refueling, he was unable to start the vehicle and the check engine lamp illuminated. The contact stated that fuel fumes were also emitted into the vehicle. In addition, the contact noticed that fuel was collecting under the rear seat. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was unknown and the current mileage was 106,945.

A strong gas smell in the passenger cabin as well as outside driver side passenger door and the check engine light prompted me to take the car to a local dealer. After diagnostic test, dealer indicated there was a leaking fuel purge valve and shut off valve. After a $1,600 quote, i requested they not do the work so i could take it for a second opinion. Was called back later that day and informed of a "miscommunication" and that the car was fixed with a $1,600 bill awaiting me. I worked out a payment agreement with the dealer and never took the car back despite intermittent gas smells in and outside the car and check engine light going on and off. The check engine light came back on for good less than 12 months later. Took car to another local shop where i was told one of the fuel pumps needed to be replaced. $600 later, and 4 more trips back to the shop, the check engine light and strong gas fumes still permeate the car. Took it to shop #3 today and was told there is a crack in the fuel tank. The quote is $1,700. I don't trust the dealer, and believe that the fuel pump replace by shop #2 was not the issue. It appears as if it's been the fuel tank all along. This is clearly a defect in the part as the car has never been in an accident and has less than 70k miles on it currently. It's a safety hazard and with two children, i don't have a choice but to fix the problem. Please let me know if there is anything additional necessary to help conclude this investigation. I'm hoping there will be recourse with mbusa to reimburse it's customers for the faulty part replacement and labor costs. Thank you. *tr

Catastrophic failure of front left suspension strut on a 2004 mercedes e500 station wagon. The car has an air ride system which maintains the right height of all four corners of the car. It has been serviced regularly by mercedes since purchase. The air bladder inside the strut blew out while parked in front of my home. This resulted in the ride height of the front of the car dropping immediately without warning to the point where the frame was barely 2" above the pavement. If this had happened at speed on a rough road or one with crown or an irregular surface, or in heavy snow, the frame could contact the ground causing any number of possible outcomes including severe chassis damage and total loss of control. *kb

My mercedes e500 2004 randomly loses power after coming to a stop. I have to pull over to the side and stop. I turn the engine off and back on and it the power is ok. The check engine light goes out after restarting. This would happen one or twice a month. I only have 45k on the car. Now it's happening quite often. The check engine light would come on and than go out after restarting. I have taken it to the dealer several times and they have found no trouble. They give me the gas cap , bad gas, ect. Today i lost power took in to the dealer and now they are stating a power train problem. I get nervous on the road way when i lose power because i can not speed up and get away from on coming traffic. The dealer is stating 2 to 5 thousand dollars for the repair. This car has less than 45k and i keep it in mint condition and only drive it on week ends. I see that several e500 2004 owners have had the same problem via an on line forum for 2004 e500. *tr

Strong gas odor from left rear wheel area after filling tank fully. Stops leaking fuel when tank reaches about 3/4 full. *js

Tl* the contact owns a 2004 mercedes benz e500. The contact stated that the brake sensor illuminated. The vehicle was taken to an authorized dealer who replaced the brake pads and rotors but failed to indicate if there were any required repairs in order to remedy the failure. The brake sensor illuminated after the repair. The vehicle was taken to an independent mechanic who indicated that the brakes may lock at any time, the vehicle was not safe to drive and the sbc pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.

After filling my car with gas a strong odor of gasoline is present. You smell the odor from both inside and outside of the car. After the gas goes below about 3/4 of a tank the smell is no longer present. I have read several online complaints of other owners of this vehicle having the same issues. *tr

Tl*the contact owns 2004 mercedes benz e500. The contact stated while driving 65 mph the warning light "brake failure and esp failure" were displayed and also indicated that the contact should drive onto the emergency lane. The contact was unable to stop the vehicle by applying the brakes; however, when he was able to stop it by downshifting and engaging the emergency brake. The contact stated this could have caused a major crash. The vehicle was towed to a local mechanic who was performing a diagnostic test when the complaint was filed. The contact did not call the manufacturer. The contact had also viewed numerous complaints via the internet regarding brake failure for his year, make and model vehicle. The contact stated the manufacturer was not issued a recall but was fully aware of the brake system failure. The failure mileage was 67,000. Updated 01/13/11*bf the consumer also stated there was a smell of gas. It was determined the gas tank was cracked. Also, the front ball joint broke. The consumer has since traded the vehicle. Updated 01/24/11

I starting smelling a gassy smell seeping into my house at night and after a few days concluded in had to be coming from the attached garage and subsequently after eliminating all other variables i narrowed it down to the car. I parked it outside for a couple of nights and the smell ceased in the house and garage. I then took the vehicle to pompano mercedes to have them check it out and was informed my seals were bad/leaking at the fuel line connections, so without a choice i had them repaired at a cost of $968.21 on 9/13/2010. This resolved the problem for about 2 months, then the gassy smell returned. I took the car back to pompano mercedes again and explained that i had the car had the same symptoms of a gassy smell. They checked out the vehicle and informed me at this time i had a different fuel leak and that would require them to replace the entire gas tank and internal fuel pumps and seals at a cost of $3000 this time. Quite unhappy with this diagnosis considering i was just there 2 months prior and thought they had repaired the problem only to find out now it was more encompassing than their first attempt at a fix and it was going to cost a boatload of money to re-repair the problem as i was just over the 50k warranty to boot. With the news of the extended warranty settlement at this time i strongly feel my vehicle issues are as described in the class action suit and i should be entitled to reimbursement for the $968.21 i spent at mercedes discretion. *tr

Tl* the contact owns a 2004 mercedes benz e500. While driving at approximate speeds of 20 mph, the entire dash board illuminated followed by the illumination of the brake system warning light. The contact attempted to depress the brakes but the brakes would not engage. The contact was able to drive to his residence without incident and utilized the emergency brake to stop the vehicle. The contact was awaiting a tow to the dealer for diagnostic testing. The failure and current mileages were 51,000. Updated 12/10/10 *bf the consumer took the vehicle to the dealer and they diagnosed the problem as sensotronic braking system failure. It was replaced free of charge under the manufacturer's warranty. Updated 12/27/10 the consumer stated when he stepped on the brake, the vehicle not respond. The consumer then decided to use the combination of the foot brake and the hill which brought the vehicle to a stop. Updated 01/31/11

Constant fuel leak, with fuel vapors that can be smelled outside and inside of the car. The leak is worse after fueling the car. There is a constant fuel smell inside the car. *js

The airmatic suspension system has failed 3 times - first in march 2010, then april 2010, and now may 2010. It has been in for service for the first 2 incidents. The first time, the car dropped to the ground while parked, the second time it was slightly low, and then while driving the rear dropped and the car became extremely difficult to handle. It is now dropping on the right again, and pulls strongly to the right. Service was completed at the dealer. Even they have acknowledged the system fails, and fails in a manner in which the whole system is likely to go in a chain reaction fashion. *tr

Benz e500 2004 (54k miles) safety issue1: nov 2008(36k miles), the car used to lose power and shut down while driving with all the lights blinking on the dash board. But i was able to break ansdstop . Sometimes it started back on and sometimes it did not.Dealer replaced the crankshaft sensor and the sender unit. Had to pay the bill of $600 plus towing. They did not inspect other safety issues like the sbc pump or let me know about the 10 year warranty. Neither did they tell me if sbc pump failure or its malfunction has any impact on other parts of the car. Safety issue 2: jan 6th 2015.(refer to complaint #10676289)sbc pump failed during a long road trip and thinking it was just brake pads, could have been fatal. Dealer/mb refused any assistance in repairs. Cost us $2200. When the dealer refused to look at the sbc pump before the warranty expired and they know it is going to fail, customer is in a very uncomfortable position with safety aspect, huge repair costs involved and possible impact on other parts and situations. They designed a warranty on this programmable unit that is programmed to lend certain cycles or service. Mercedes benz has turned this major defect into a money making opportunity lately. They are installing reman units with a high repair cost of $2000-3000. Sometimes, more than the worth of the car. Regulators should revisit the case and have them provide life time warranty on this major flaw and maybe more. When there were two recalls just a year after it was bought, how can they get away with a 10 year warranty and a huge repair cost. Since they have more lawyers than any common man, only regulators can help the citizens and protect their interests and safety. *tr

E500 4matic suspension failure - front airmatic suspension collasped. Car can not be driven. *tr

We had noticed a strong smell of gasoline in our garage each morning just after we had filled the car with gas. We took the mb to myerstar mercedes, they found crack in the upper middle front of the plastic fuel tank and had to replace the fuel tank. This defect should never have occurred in a vehicle that's only five years old with 45,000 miles. This defect could have caused an explosion and fire in our garage. *tr copy of movie.Wmv updated 05/02/11 *bf updated 12/29/11 *cn

There has been a strong gasoline smell following a tank fill that fills the garage with gasoline fumes. This problem has been occurring for at least the last 5 years. I entered 1/1/2009 on the form data as an approximate begin date. The fuel smell can be detected in the vehicle at times, but is extremely strong immediately after fill-up. An internet search has revealed that this is a common problem on all mercedes e class models from 2003-2009. I have asked continually about this problem at the mercedes dealer, now mercedes of natick, formerly foreign motors west in natick, massachusetts. Service personnel have denied that there was/is any pattern or problem and indicated that this problem seemed to affect my car only. Only recently have they indicated that at times they have had to replace the fuel tank and both sending units at an out of pocket cost of $850 -$2000. All this for a problem that current research indicates that mercedes has known about for more than 7 years. A class action lawsuit was filed in texas in 2012 for this exact problem. The dealer has offered no financial assistance in this repair, but did indicate that after i paid for the repair, that they would try to contact mercedes benz for assistance. While nice, this still puts the entire financial burden on me with only a hope that assistance would come later. So far i have declined the repair. While some vehicles were included under a voluntary recall in 2008, my vehicle was not one of them. In fact, i have never been contacted by mercedes benz for this problem. I asked about this issue only 2 weeks ago, late june 2014, and was told that there is no factory repair campaign or recall at this time. This morning i removed the bench portion of the rear seat, folded back the insulating pad and removed the metal access plate for the left side fuel sending/fuel pump unit. Gas was visible. *tr

My car battery kept dyeing and all of the speakers on the right side was not working. In fact when the car was off those speakers would make static noises. I had an electronic auto store look at the car and they told me they could not find the problem, but when they posed the question to their online site, the answer came back as the "audio gateway" being defective. They were other owners of the same car with the same complaint and this was the problem. I took the car to the mercedes dealer, told them of the battery dyeing problem and their diagnosis was the same, "audio gateway". I paid the dealer to fix the problem and they stated that replaced the part. The total cost was approx. $1,258.00, which included labor. *tr

Driving at about 60 mph and start decelerating to turn and the transmission shifted out of gear or to first gear the initial time. I had to pull over, cut the car off completely and then re-start the vehicle for it to shift correctly. Went about a month and it happened again. At first i thought that i had done something, but it started happening more often like once a week and then daily. I was traveling at one time on i-64 and decelerated a bit to go through the hampton tunnel and realized that it happened again as i was accelerating at the end of the tunnel. Once again, i had to pull over, shut the vehicle off and restart it for the transmission to reset. It also happened at traffic lights. One time while my son and i were riding we actually felt the car jolt as it shifted out of the proper gear. The last time it happened i was on busy rt. 29 right at rush hour. I stopped at a light and when the light changed green i stepped on the gas to accelerate and all i could hear was the engine revving. I tried the usual, cutting the vehicle off and restarting it, but this time the transmission didn't reset itself at all and i ended up getting towed to a shop. My car is in the shop now and the transmission is being replaced. The car will go when it happens, but it will not shift from first gear at all. I just looked at a couple sites online and see where at least three other people had this same issue. I also found a tsb (technical service bulletin) on the allworldauto.Com website, for transmissions downshifting for the mercedes benz e class. *tr

I own a mercedes-benz e500 bought new in 2004. 3 days ago i was driving the vehicle at about 35 miles an hour and car stalled and came to an abrupt stop in the middle of the road with no warning. I could not start the engine back for about 5 minutes. Luckily there were no other vehicles behind me, which would have hit me from behind. I later towed the car to the mercedes service station. They reported it as an electircal failure due to failing of the crankshaft position sensor. They have replaced the faulty sensor and the car is running ok now. I am still wondering why did the car come to an abrupt stop and did not allow me to coast the car to the side of the road, which should have been the backup safety mechanism in a failure like this to avoid a major accident. I am worried whether there is a design fault in this vehicle that did not allow that back up mechanism to kick-in. My service advisor says this fault is unlikely to recur. I feel that the sensors can fail at any time and the vehicle should have a safety mechanism to avoid abrrupt stops like this. If i was on a free way this would have created a major accident with so many vehicles piled up on top of me! My car has done only 40,000 miles within the last 4 years. It has new tires, a new battery and new brakes -all taken care of by the mercedes dealer at my last service about 2 weeks ago.

6 disc changer door will not open. Right after bumper to bumper warranty was over, dealer said they had replaced many of them that week, but refused to fix it and it was only 1,000 miles past warranty. Before warranty was up, the dealer said the fixed gas hose recall but still smell gas after filling the vehicle. They will not look at it anymore. *tr

Tl* the contact owns a 2004 mercedes benz e500. The contact stated that there was a strong odor of fuel emitted inside of the vehicle after refueling. Whenever three gallons or more of fuel was dispensed into the fuel tank, the fuel would spew from the filler neck onto the ground. The vehicle was taken to an authorized dealer and they were unable to provide a remedy. The manufacturer was not made aware of the problem. The approximate failure mileage was 42,000.

On 12/6/07 my family was involved in a head on collision that caused both front airbags to deploy. My concern is regarding the passenger airbag that should not have deployed according to the dashboard console. When my 7 year old daughter is in the passenger seat the ?Passenger air bag off? Light stayed on and this was the only reason we let her ride in the front passenger seat. Unfortunately in this accident the airbag deployed which caused minor head injuries. I contacted mercedes benz of sacramento to look into this and they indicated that if the light indicated the airbag was off, the airbag should not have deployed. They also indicated that the airbag should not have deployed if the passenger weighed less than 60 lbs. In this situation the passenger weighed approximately 50 lbs. I asked mercedes benz to check the vehicle for defects, but i was told that they did not have equipment to check the car in the field. I would have to bring the car into the dealership to be checked. Unfortunately the vehicle is no longer drivable and was considered a total loss by my insurance company so i am no longer the legal owner. To avoid this situation from happening to any other unsuspecting family, i need to know if we were doing something wrong or if there is a manufacturer?S defect that needs to be addressed. *tr

Drove car fine all day on saturday. Sunday am, put son and wife in car, started out drive way and car gave notice that car was too low. Walked around exterior of car and found that right front suspension mechanism had let air out itself and tire was well inside the wheel well. Apparently, this is a well known issue. Dtb (daimler technical bulletin) p-b-32.22/15a feb07 vehicle level decreases at front axle. In extreme cases the airmatic compressor will not activate to raise the vehicle. It is not defective. The compressor is not actuated due to insufficient residual pressure in the suspension struts. Any affected struts will be replaced and the compressor will be actuated with star diagnosis. *tr

Tl* the contact owns a 2004 mercedes benz e500. The contact stated that after refueling, there were gasoline fumes present in the interior and exterior of the vehicle. The vehicle was taken to the dealer and the manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 9,000 and the current mileage was 93,000. *tr

My car picked up a nail on the highway and it blew a round hole about the size of a quarter in the tire rim. These are aluminum alloy low profile rims that came with my e500 2004 mercedes benz as standard equipment. Two months later i had a new set of tires put on the car and the dealer told me that two more rims were bent. I am an experienced driver (over 1.5 million miles of driving experience) and i have never had a rim go bad. Suddenly i have three rims go bad. I did not hit any pot holes or curbs or any thing other than normal bumpy roads. The dealer said i would have to pay for new rims and mounting. I complained to m b and their answer has been that the problem was caused by road hazard. I said that i know that the road had something to do with it but that this is not an excuse for using materials that obviously cannot take the strain of reasonable driving. Anecdotally i can tell you that a close friend is driving an s500 with the same low profile tire and he too has had to replace three wheels over a period of two years. I feel certain that it is the composition of the rim which is at fault since it cannot stand up to the road surface problems as well as a rim of the same material that is not of the low profile design. *nm

2004 500e anti-lock brake system is not functioning properly. ***no answer required***. *mr the consumer stated the purpose of an anti-lock braking system is that when all brakes are locked, it will then pulsate the brakes so that the driver does not have to. The consumer stated on his vehicle the brakes system could lock without pulsing. The consumer believed the brakes did not lock and the bas did not perform as designed. *jb

While driving 35 miles per hour down hill, the owner heard a warning light stating that the brakes had failed. The owner had to swerve to the right to avoid an accident before the vehicle came to a complete stop. The owner will contact the manufacturer. *jb

Electronic interference from aircraft caused lights to come on when parked at airport and drained battery. Car parked morning of 9/4/04. Single incident of car alarm reported evening of 9/6/04. Returned to car 9/11/04 and found lights in off position and battery drained. *ak

Tapping noise inside the car : the fuel canister touches the chasis and make loud tapping noise inside the car, reported this to mbusa and reperesetative put insulation around fuel canister and which is not safe. *jb

While driving transmission failed at 300 miles. Dealer stated transmission needed to be replaced.*ak failure occurred when consumer was crossing lanes to an on coming traffic. As the transmission failed, the gear shifted from first gear to neutral on acceleration and vehicle wouldn't move forward. *la

Engine check light illuminated. Driver put vehicle into driver and it would only go backwards. Took vehicle to dealer, and dealer determined the need for a new transmission. *ak