Mercedes-benz Gla250 2016

• Recall 256390 [USA]: A detached roof panel can become a road hazard, increasing the risk of a crash.
  Mercedes-benz usa, llc (mbusa) is recalling certain 2014-2020 c-class, cla, gla, s-class, glc, and gle vehicles. Please refer to mbusa's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
  dealers will replace the front panel, free of charge. Owner notification letters were mailed march 22, 2023. Owners may contact mbusa customer service at 1-800-367-6372. This recall is an expansion of nhtsa recall number 21v-197.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 187864 [USA]: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
  Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2020 c300 coupe, c43 coupe amg, c43 amg, 2015-2020 c300, gla250, 2016-2018 C350E, cla45 coupe amg, 2015 c400, s65 amg, 2015-2019 c63 amg, 2016 c450, 2015-2016 gla45 amg, s600, 2016-2020 glc300, 2017-2019 glc43 amg, gle43 coupe amg, 2014-2019 cla250 coupe, 2014-2015 cla45 amg, 2018 glc63 amg, 2014-2017 s550, 2018-2020 s450, 2016-2019 gle63 coupe amg, 2016 gle450 coupe, 2014-2020 s63 amg, 2018-2019 s560, and 2019 glC350E vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
  mercedes-benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on september 3, 2021 and october 26, 2021. Owners may contact mbusa customer service at 1-800-367-6372.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 151136 [USA]: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
  Mercedes-benz usa, llc. (mbusa) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (ecall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.Nhtsa.Gov/odi/rcl/2019/rmisc-19v787-4620.Pdf
  mbusa has initiated an over the air (ota) remote update. Mbusa will also notify owners, and dealers will check software for a successful ota or update the communication module software as needed, free of charge. The recall began december 23, 2019. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2019120008.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 130751 [USA]: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
  Mercedes-benz usa, llc. (mbusa) is recalling these vehicles: 2014-2018 cla250, cla250 4matic, cla45 amg 4matic, 2015-2018 gla250, gla250 4matic, gla45 amg 4matic, c300 4matic, c63s amg, 2012-2014 c250, c350, c300 4matic, e550 4matic, 2013-2014 c63 amg, 2012-2015 c250 coupe, c350 coupe, c63 amg coupe, 2013-2015 c350 4matic coupe, glk250 4matic bluetec, glk350, glk350 4matic, 2016-2017 C350E, c43 amg, 2015 c400 4matic, 2016-2018 c63 amg, glc300, glc300 4matic, 2017-2018 c300 coupe, c300 4matic coupe, c43 amg, c63 amg coupe, c63s amg coupe, c300 cabriolet, c300 4matic cabriolet, c43 amg cabriolet, c63 amg cabriolet, c63s amg cabriolet, glc300 4matic coupe, glc43 amg, glc43 amg coupe, 2014 e350 coupe, e350 4matic coupe, e350 cabriolet, e400 hybrid, 2015-2017 e400 coupe, e400 4matic coupe, e400 cabriolet, 2014-2017 e550 coupe, e550 cabriolet, B250E, 2014-2016 e250 bluetec, e63 amg 4matic wagon, 2012-2013 e350 bluetec, 2012-2016 e350, e350 4matic, 2015-2016 e400, e400 4matic, 2012 e63 amg, 2014-2015 e250 4matic bluetec, 2013-2016 e350 wagon, 2017 glC300D 4matic, and 2018 glC350E 4matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
  mbusa will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in december 6, 2017. Owners may contact mbusa customer service at 1-877-496-3691.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

• Desiccated air bag inflator rupture investigation # EA21002

  From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.Nhtsa.Gov/sites/nhtsa.Gov/files/documents/expert_report-hrblomquist.Pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in us vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004l that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated psan inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All takata inflators produced with propellant 2004l contain desiccant, and none of these desiccated inflators using propellant 2004l are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated psan inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- takata (now known as tk global), the independent testing coalition, and exponent -- have been studying the long-term behavior of takata desiccated psan inflators using propellant 2004l (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004l is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004l.The office of defects investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated psan frontal inflators manufactured by takata. This investigation will require extensive information on takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated psan inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.Gov/recalls?Nhtsaid=ea21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede ea15-001, which remains open.
  

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• Front roof panel detachment investigation # PE21001

  On january 8, 2021, after ongoing review with mercedes benz, the national highway traffic safety administration (nhtsa) office of defects investigation (odi) opened pe21-001 to assess allegations of front roof panel detachments while driving at highway speeds in certain 2015 mercedes-benz (mercedes) c-class vehicles.The subject front roof panel is a stationary panel composed of polycarbonate and is attached to the vehicle via adhesive at the time of manufacture. The panel is found on subject vehicles equipped with panoramic sunroofs. Over time, the subject panels may exhibit cosmetic degradation leading to replacement of the panel, a procedure which entails: removal of the old panel and adhesive, site preparation, and installation of a replacement panel with new adhesive.The consumer complaints that prompted the opening of pe21-001 all described detachments of front roof panels that had been replaced after the vehicle was put into service.Mercedes internal investigation identified a broader scope of affected vehicles (2014-2020 cla, gla, c, s, glc, and gle class) and found the following potential service procedure- related causes of front roof panel detachments:- improper surface pretreatments such as the use of the wrong primer or cleaner or scoring of the surface; or - use of the incorrect adhesive.These conditions lead to a front roof panel bond that, even if sound at the time of repair, cannot maintain its strength over time and environmental exposure.Mercedes updated its service and parts ordering systems to reinforce the proper use of specified kits and procedures via webinars, shop foreman meetings, and explicit reference to the risks incurred by diverging from the repair procedures. Mercedes is also furnishing parts ordering assistance, and will hold dealerships accountable for improper repairs.Odis analysis of the ten complaints it has received from the public (voqs) and mbusas complaint data submitted in response to the information request letter for pe21-001 identified a total of 57 non-duplicative reports alleging incidents in which the front roof panel detached from the vehicle while in motion. Included within the 57 reports are incidents where consumers state the panel detached "...And flew off into traffic."on march 19, 2021, mercedes notified nhtsa that it would recall subject vehicles with front roof panels known to have been replaced after the original sale of the vehicle. In total, the recall (designated as recall 21v197) covers 15,099 vehicles that were ever registered in the united states. Based on recall 21v197 and the remedy implemented by mercedes, further investigation does not appear to be warranted at this time.Accordingly, this investigation is closed.The odi complaints cited above can be viewed at www.Nhtsa.Gov under the following odi identification numbers: 11376425, 11352686, 11351629, 11349158, 11341541, 11337594, 11324100, 11311591, 11222127, 11404183
  

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On an initial start of drive, as soon as the eco system kicks in. When l release my foot from the brake, and before l even touch the gas the car instantly cuts out with this warning'service required do not shift gears visit dealer' and automobile goes into 'n'. I then proceed to put the car in 'd' and can then continue, but the eco system is no longer available for the duration of that drive. The next day when l got in my car l turn the eco capability off and didn't experience the malfunction. This occurred on a city street twice between 7 nov 2020, and again on the 14th both after l took it in for diagnostic and was told they couldn't find anything. No something is wrong!!!Please help!

On an initial start of drive, as soon as the eco system kicks in. When l release my foot from the brake, and before l even touch the gas the car instantly cuts out with this warning'service required do not shift gears visit dealer' and automobile goes into 'n'. I then proceed to put the car in 'd' and can then continue, but the eco system is no longer available for the duration of that drive. The next day when l got in my car l turn the eco capability off and didn't experience the malfunction. This occurred on a city street twice between 7 nov 2020, and again on the 14th both after l took it in for diagnostic and was told they couldn't find anything. No something is wrong!!!Please help!

I was driving my car in motion and without any warning, the car decelerated and subsequently stalled while i was traveling on i-85 in gaffney south carolina. It went from 50 to 0 leaving me stranded on the highway. It was towed to mercedes benz of south charlotte where i was told that it was complete engine failure

I was driving my car in motion and without any warning, the car decelerated and subsequently stalled while i was traveling on i-85 in gaffney south carolina. It went from 50 to 0 leaving me stranded on the highway. It was towed to mercedes benz of south charlotte where i was told that it was complete engine failure

Strong gasoline vapor in engine. While checking oil or removing oil filler cap. I fear this could cause explosion during service. The mercedes dealer says this common in some 4 cylinders engines. This is ongoing.

Strong gasoline vapor in engine. While checking oil or removing oil filler cap. I fear this could cause explosion during service. The mercedes dealer says this common in some 4 cylinders engines. This is ongoing.

On august 4th, 2018, september 21st ,2018 and january 10th, 2019, my 2016 mercedes-benz gla 250 shutdown in the middle of the road. Specifically, in all 3 occasions mentioned above, my vehicle shut-downed and became disabled and non-operational, abruptly and without any warnings while driving. The occurrence on september 21st, 2018 was the most severe and happened during rush hour on i-93 where we almost got hit by incoming traffic from both directions. It is a miracle that nobody was hurt. Since the car had stopped in the middle of the highway, a state trooper forced me to have my car tow and not wait for my own aaa towing service which i had already called for assistance. The constant and real threat that the car can shut-down at any given moment while in operation created and imposed a major psychological burden to me and my family. It was mentally draining and exhausting to think that at any moment we can get into a fatal accident. The though alone, of such a potential tragic incident forced us to minimize the use of the vehicle and look for alternative mean of transportation. As a result, we were forced to purchase another car while the mercedes has been idle and not used for the last few months. I have attempted to talk to the dealership, mercedes-benz financial services, mercedes-benz usa, mercedes-benz customer service and other departments of mercedes-benz but nobody was willing to listen or help me.

Tl* the contact owns a 2016 mercedes-benz gla250. The contact received notification of nhtsa campaign number: 17v627000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Occasionally, the vehicle failed to start and had to be jumpstarted. The contact had the battery and electronic board replaced; however, the failure recurred. The contact called mercedes-benz of stevens creek (4500 stevens creek blvd, san jose, ca, 95129, 408-641-4610) and was informed that the parts were not available. The dealer was not able to provide an estimated time frame for the remedy. The manufacturer was not made aware of the failure. The approximate failure mileage was 13,000. Vin tool confirms parts not available.

Tl* the contact owns a 2016 mercedes-benz gla250. The contact received notification of nhtsa campaign number: 17v627000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of fairfield (165 commerce dr, fairfield, ct 06825 203-583-4467) was contacted and confirmed that the parts were not available for the recall remedy. A time frame for estimated repair was not given to the contact. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Common OBD-II Error Codes

• C350E [2] C350E
• C300D [1] C300D
• B250E [1] B250E
• P06DA [1] Engine oil pressure control – circuit open
• P0234 [1] Engine Turbocharger/Supercharger Overboost Condition
• P0128 [1] Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature)
• B11C1 [1] B11C1