1999 Mercury SABLEMercury Sable 1999

Complaint Information: Recalls, Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 41164 [USA]: If this occurs, the tire may rupture resulting in a rapid air loss, which could result in a crash.
    On certain passenger vehicles originally sold in or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia, the front coil springs could fracture due to corrosion associated with salt used on the roadways during the winter. A fractured spring could move past the spring seat and contact a front tire.
    dealers will install protective spring shields. In addition, ford is extending the warranty coverage of the front coil springs in all other states, for fracture only, up to 10 years of service or 150,000 miles, whichever occurs first. If the vehicle has already accumulated more than 150,000 miles, this coverage will last until july 31, 2005. If either front coil spring fractures, dealers will replace both front springs at no charge to the owner. An interim notice was sent to owners on august 2, 2004. Parts are now available for the 2000-2001 my vehicles and owners were sent a letter on january 10, 2005, advising them to bring in their vehicles for repair parts are expected to be available for the 1999 my vehicles by the end of february 2005 and owners of these vehicles will be notified then. Owners should contact ford at 1-800-392-3673.
    ford recall no. 04s17.Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 9805 [USA]: If the mechanism malfunctions and does not allow the webbing to be extracted, the lap and shoulder belt could not be worn by a vehicle occupant. in the event that the mechanism does not allow the alr mode to be engaged, the operator may be unable to properly install a child seat in that seating position.
    Vehicle description: passenger vehicles. The seat belt retractor may have a pin shaft in the switchable elr/alr mechanism that is incorrectly formed. In some circumstances, the switching mechanism could become nonfunctional, preventing the seat belt webbing from being extracted from the retractor. It is also possible that malfunction of the mechanism could prevent the belt from being switched into the alr mode. The elr mechanism is not affected by this condition.
    dealers will inspect the lap and shoulder belt assemblies. Assemblies with julian date codes of 200 through 223 are suspect and will be replaced.
    ford recallno. 99s26. Owner notification began october 11, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 11852 [USA]: Transmission fluid leakage onto the exhaust manifold or catalytic converter can result in a fire.
    Vehicle description: passenger vehicles equpped with the "california" emissions package. An incorrect transmission oil cooler line was installed. The line contacts the anti-lock braking system module support bracket and over time, can wear and develop a leak.
    dealers will install the appropriate transmission oil cooler line.
    owner notification began november 25, 1998. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 10495 [USA]: If this condition occurs, the engine may not fully return to idle. also, the insulator may not stay in the intended location and could interfere with the accelerator cable.
    Vehicle description: passenger vehicles. A dash insulator retainer clip was not fully assembled to the accelerator cable dash fitting. The clip can disengage from the accelerator cable and fall into the accelerator pedal arm pivot area.
    dealers will inspect these vehicles to ensure proper installation of the accelerator cable clip, and re-install if needed.
    owner notification is expected to begin september 21, 1998.Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 12121 [USA]: If the stud is cracked, in the event of a vehicle crash, the occupant may not be properly restrained, increasing the risk of personal injury.
    Vehicle description: passenger vehicles equipped with manual seat tracks. The front seat belt buckle attaching stud may have been improperly heat treated. This heat treatment may have resulted in cracks developing in the stud.
    dealers will replace the seat belt buckle mounting bracket and stud assembly.
    owner notification began september 4, 1998.Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 2004252 [Canada]: Suspension
    On certain vehicles, the front coil springs may fracture when operated in high corrosion areas (where salt is used on the roadways in winter). The potential for corrosion causing a spring to fracture increases with the number of kilometres and years in service on the vehicle. A fractured spring could move past the spring seat and contact a front tire causing a rupture resulting in a rapid air loss. Correction: for vehicles sold in or are currently registered in the provinces of ontario, quebec, new brunswick, prince edward island, nova scotia, newfoundland and labrador, dealers will install protective spring shields as specified in recall campaign 04s17. In addition, ford will notify nationwide all 1999 to 2001 taurus and sable owners of a customer satisfaction program 04m04 in which ford will provide additional repair coverage for replacement of fractured front coil springs for a period of 10 years from the original date of sale of the vehicle, or up to 240 000 kilometres, whichever occurs first.

  • Recall 1999176 [Canada]: Seats and restraints
    On certain vehicles, the seat belt retractor in certain seating positions may have a pin shaft in the switchable elr/alr(emergency locking retractor/automatic locking retractor) mechanism that is incorrectly formed. In some circumstances, the switching mechanism could become non-functional, which could prevent the seat belt webbing from being extracted from the retractor. Correction: affected vehicles will be inspected and suspect lap and shoulder belt assemblies will be replaced.

  • Recall 1998173 [Canada]: Seats and restraints
    These vehicles may have a front seat belt buckle attaching stud that may have been improperly heat treated. This heat treating may have resulted in cracks developing in the stud. If the stud is cracked, there is the potential for less than the intended level of occupant restraint in the event of a vehicle crash. Correction: seat belt buckle mounting bracket and stud assembly will be replaced on affected vehicles.

  • Recall 1998182 [Canada]: Structure
    The dash insulator retainer may not have been fully engaged. The retainer may disengage, and in some cases it could become lodged above the accelerator pedal pivot. This could prevent the engine from fully returning to idle. Correction: vehicles will be inspected for proper installation of the dash insulator retainer and re-install if required.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • TSB160068 - SUSPENSION:FRONT:SPRINGS:COIL SPRINGS: Safety recall 04s17 - front coil springs - requests for recall service action
  • 16-0068 - SUSPENSION:FRONT:SPRINGS:COIL SPRINGS: For 1999-2001 taurus or sable vehicles safety recall 04s17 has been issued for vehicles that are operated in high corrosion areas for an extended period, where the front coil springs could potentially fracture. A fractured front coil spring
  • TSB-14-0165 - SUSPENSION:FRONT:SPRINGS:COIL SPRINGS: Mercury/ford: safety recall regarding front coil springs can fracture on vehicles operating for extended periods in high corrosion areas. Model 1999-01 taurus, sable. *pe
  • TSB-14-0149 - SUSPENSION:FRONT:SPRINGS:COIL SPRINGS: Mercury/ford: front coil springs can fracture, after operating, for an extended period of time, in high corrosion areas, move move past spring seat and contact rupture front tire, resulting rapid air loss. Model 1999-2001 taurus, sable.
  • 18614 - ENGINE AND ENGINE COOLING: Surge, idle roll, rough idle only when the engine cooling fans are operating. *tt
  • 042107 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): General (pcm) power train control module programming procedures. *tt
  • 04189 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW: Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt
  • 04217 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): General power train control module (pcm) programming procedures. *tt
  • 16315 - STRUCTURE:BODY: Headliner grab handles loosen. *tt
  • 02208 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Climate control a/c service tech tips. *eh
  • 041514 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT: Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt
  • 031501 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT: Inoperative electric rear window defroster (heated backlite) grid lines, integral antenna concerns. *tt
  • 02183 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Exhaust system y-pipe crack at the noise vibration harness bracket. *mj
  • 02176 - EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH: Lamp-brake-invadvertent disabling of brake shift interlock. *mj
  • 02236 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT: Erratic operation of the cool/warm function of the temperature control system - repair procedure for stratification (secondary) temperature blend door. *tt
  • 02221 - ENGINE AND ENGINE COOLING:ENGINE: Engine-gear driven synchronizers-incorrect installation-camshaft position synchronizer (cmp) installation tool correct application. *mj
  • 17358 - POWER TRAIN: Groan/buzz/vibration when the gear selector is in park with the vehicle parked on an incline. *tt this bulletin updates previous bulletin 17358, dated 11/01/2003 to include 2005 models. *tt
  • 03203 - ELECTRICAL SYSTEM: Malfunction indicator lamp illuminated with diagnostic trouble codes (dtcs) P0442, P0455, P0456, P0457 or P1442 or a check fuel cap lamp illuminated with dtc P0457 for the evaporative emission system. *tt
  • 03181 - ELECTRICAL SYSTEM: Remote keyless entry (rke) - service tips. *tt
  • 03148 - POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES: New transmission cooler flusher - service tips. 2003 escort and super duty f series included. *tt
  • 0398 - FUEL SYSTEM, OTHER: Malfunction indicator lamp (mil) illumination with diagnostic trouble codes P0442, P0455, P0456, P0457, P1442 or check fuel cap lamp illuminated with diagnostic trouble code P0457. *tt
  • 03123 - POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER: Torque converter clutch not engaging when commanded and/or diagnostic trouble codes P0741 or P1744 stored in memory. Models from 1996 to 2003. *tt
  • 16678 - POWER TRAIN: Ax4s transaxle may exhibit no reverse engagement condition. *tt *jb
  • 870197 - ENGINE AND ENGINE COOLING:ENGINE: Incorrectly installed gear driven camshaft position (cmp) sensor synchronizer assemblies causing surge, lost of power, malfunction indicator lamp on and diagnostic trouble codes P1336, P1309 and P0340. *tt
  • 13381 - STRUCTURE:BODY: Subject regarding service tip for sun visor bracket breakage. *tt
  • 13355 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Information regarding a/c peanut o-ring color. *tt
  • 7196 - POWER TRAIN:MANUAL TRANSMISSION: Effective october 15, 1999, the ax4s and ax4n transmission assembly for the certain vehicles are available as a ford quality renewal (fqr) assembly. *tt
  • 12874 - VISIBILITY:WINDSHIELD WIPER/WASHER: Some vehicles may intermittently exhibit a self activated single wipe of the front windshield wipers. *tt
  • 13151 - POWER TRAIN:AXLE ASSEMBLY: Subject regarding a redesigned park system in ax4s and ax4n transaxle. *tt
  • 13111 - ELECTRICAL SYSTEM: Some vehicles may exhibit diagnostic trouble codes P0351 / P0356 (ignition coil a-f primary / secondary circuit). *tt
  • 13109 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE: Some vehicles equipped with the passive anti-theft system (pats) may exhibit a no crank starting condition. *tt
  • 13101 - ENGINE AND ENGINE COOLING:ENGINE: Subject regarding the sbds relative cam timing test. *tt
  • 13055 - SEATS: Subject regarding front seat trim investigation. *tt
  • 12570 - STEERING:LINKAGES:TIE ROD ASSEMBLY: Some vehicles may exhibit front outer tie rods squeak and / or pop noise over bumps and / or turning. *tt
  • 12569 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The owners guide for certain vehicles incorrectly states that the accessory delay feature will provide for radio and power window operation for up to 10 minutes after the ignition is turned off or until a front door is opened. *tt
  • 12533 - POWER TRAIN:CLUTCH ASSEMBLY: Concerns with the reverse clutch lip seals becoming ripped / torn during reverse engagement resulting in no reverse or intermittent no reverse engagement during extreme cold temperatures. *tt
  • 12784 - EQUIPMENT: Information on removing rear tie down brackets during pdi as required. *tt
  • 12718 - ELECTRICAL SYSTEM:WIRING: All wagons built on or after 12/19/98 now have the liftgate door ajar wiring connected into the left rear door ajar circuit. *tt
  • 12712 - STEERING:HYDRAULIC POWER ASSIST:PUMP: Some 3.0l 4-valve duratec engines may exhibit steering noise / reservoir fluid swirling / reservoir fluid overflow. *tt
  • 6219 - STEERING:HYDRAULIC POWER ASSIST:PUMP: Some 3.0l 4-valve duratec engines only may exhibit steering noise / reservoir fluid swirling / reservoir fluid overflow. *tt
  • 7306 - STRUCTURE:BODY: Service tip for vehicles built 11/1/1997 - 2/15/1999 with single illuminated vanity mirror sun visors only, may exhibit a broken sunvisor stowage bracket. *tt
  • 7249 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Information on using peanut style a/c fittings. *tt
  • 13253 - VISIBILITY:WINDSHIELD WIPER/WASHER: (continued from 13251 and 13252) uncommanded front wiper function. *mjs
  • 13250 - VEHICLE SPEED CONTROL: Information regarding slight vibration upon acceleration. *mjs
  • 13180 - ENGINE AND ENGINE COOLING:ENGINE: Information regarding camshaft position (cmp) sensor alignment tool chart. *mjs
  • 6997 - ENGINE AND ENGINE COOLING:ENGINE: Some service manuals may list the incorrect camshaft position sensor alignment tool for vehicles with various engine sizes. *tt
  • 6918 - POWER TRAIN:AXLE ASSEMBLY: Information on the redesigned park system in vehicles with ax4s transaxles. *tt
  • 6908 - POWER TRAIN:AXLE ASSEMBLY: Some vehicles with ax4s transaxle may exhibit a diagnostic trouble code P0734, flashing tcil, no3-4 shift or an overdrive band wear concern. *tt
  • 99242 - STRUCTURE:BODY:DOOR : Information on replacing and / or repairing malfunctioning (door, ignition and decklid) locks. *tt
  • 99234 - UNKNOWN OR OTHER: Information on diagnosing a vehicle with malfunction indicator lamp illuminated and diagnostic trouble codes P0442 and P0455 stored in continuous memory. *tt
  • 99196 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Information on identifying non-approved / alternate refrigerants which could cause safety, and performance concerns if installed in ford a/c systems. *tt
  • 99194 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS: Information for servicing and diagnosing brake vibration, brake inspection, and brake friction material replacement. *tt
  • 99184 - POWER TRAIN:AXLE ASSEMBLY: Some vehicles equipped with ax4s transaxle, may exhibit a harsh 2-3 downshift may occur when coasting around a corner and then accelerating. *tt
  • 99183 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Service tip information on revised oil pan gasket replacement procedure. *tt
  • 99224 - VISIBILITY:WINDSHIELD WIPER/WASHER: Subject regarding front wipers operating while switch is in off position. *tt
  • 99222 - ELECTRICAL SYSTEM:WIRING: Subject on a wire harness terminal repair kit available for repairing electrical wiring harnesses. *tt
  • 99202 - POWER TRAIN:AXLE ASSEMBLY: This bulletin mentions that some vehicles with an ax4s or ax4n transaxles have a new redesigned park system in the transaxle. *tt
  • 99E06 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Emissions recall for vehicles with a powertrain control module (pcm) previously programmed with a california service calibration - pcm recalibration. *tt
  • 15820 - POWER TRAIN: Some vehicles equipped with an ax4n/4f50n transaxle may exhibit a shudder during a 3-4 shift. *tt
  • 0245 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Information regarding discharged battery charging service tips and guidelines. *tt
  • 02153 - UNKNOWN OR OTHER: Some vehicles equipped with the 3.0l 4v duratec engine may exhibit a malfunction indicator lamp illuminated with a diagnostic trouble code P1518, intake manifold runner control. *tt
  • 01246 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Engine oil system priming procedures, service tips for reports of premature engine failure. *tt
  • 15390 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE): Some vehicles may exhibit a check engine light and/or egr diagnostic trouble codes 332, P0401, P1407 (lackof egr flow). *tt
  • 15392 - POWER TRAIN: Some vehicles may exhibit a park pullout clunk noise when shifting from park to another gear position. *tt
  • 15370 - POWER TRAIN: Some vehicles may exhibit a groan/buzz/vibration when the gear selector is in park. *tt
  • 0214 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Some engine assemblies with aluminum cylinder heads repaired in-vehile have been found to leak coolant and/or oil from the cylinder head gasket area. *tt
  • 01205 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Some vehicles may exhibit vacuum or air leaks in the intake manifold and / or engine system causing diagnostic trouble codes P0171 and or P0174. *tt
  • 012113 - ELECTRICAL SYSTEM:IGNITION:SWITCH: Some ignition switch lock cylinder assemblies may exhibit rougness and / or excess effort in turning, key does not fully return from start, a malfunction indicator lamp may illuminate with P0500, P1502 and U1039 stored in powertrian control
  • 01181 - POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH: Brake shift interlock.*jb
  • 01157 - UNKNOWN OR OTHER: Information regarding transmission fluid usage charts. *slc
  • 01156 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE: Some vehicles may exhibit heater core leaks. *slc
  • 01124 - ENGINE AND ENGINE COOLING:ENGINE: On some vehicles, engine oil may continue to leak from the engine oil pan gasket area after an engine oil pan gasket repair has been performed. *tt
  • 01116 - ENGINE AND ENGINE COOLING:COOLING SYSTEM: Some vehicles may exhibit cooling system conditions such contaminated / corroded coolant; leaking / discolored coolant overflow bottles; vibration from engine; leaking heater core; coolant overflow; high temperature gauge readings, etc.
  • 15059 - POWER TRAIN:AXLE ASSEMBLY: Concerns with vehicles equipped with a ax4n / 4f50n transaxle exhibiting a shudder during a 3-4 shift. *tt
  • 14355 - ENGINE AND ENGINE COOLING:ENGINE: Exhibiting an oil leak from the engine oil pan. *tt
  • 14220 - POWER TRAIN:AXLE ASSEMBLY: Information used to service ax4n transaxle equipped vehicles exhibiting shudder during 3-4 shift. *tt
  • 13802 - INTERIOR LIGHTING: Some vehicles may exhibit an intermittent loss of integrated control panel (icp) illumination. Audio and climate controls continue to operate during the icp's loss of illumination condition. This may be caused by a faulty internal ribbo
  • 0147 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Subject regarding engine oil recommendations for use in 2001 vehicles - sae 5w-20 motor oil. *tt
  • 14856 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Some vehicles equpped with 3.0l 2v vulcan or 4v duratec engine may exhibit an exhaust rust-thru, weld fatigue condition between the two toeboard catalysts where a tie-in bracket is welded to the formed inlet pipe of the rear bank toeboard c
  • 0162 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE: Vehicles equipped with passive anti-theft system (pats) may not start or crank. *tt
  • 14355 - ENGINE AND ENGINE COOLING:ENGINE: Information pertaining to duratec oil pan investigation. *jb
  • 00B51 - POWER TRAIN:AXLE ASSEMBLY: Subject pertaining to rear lube tube and bracket replacement. *jb
  • 00191 - UNKNOWN OR OTHER: Some vehicles may experience a separation between layers of the instrument panel. *jb
  • 00203 - UNKNOWN OR OTHER: A separation between layers of the instrument panel.*jb
  • 00263 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Some vehicles may exhibit a power window that will not operate downward because it's stuck / bound to the weathership header. *tt
  • 00B51 - POWER TRAIN:AXLE ASSEMBLY: Owner notification program regarding all vehicles built with ax4s transmission - rear lube tube and bracket replacement. *tt
  • 12284 - POWER TRAIN: Some vehicle s may exhbit inoperable spped control. *tt
  • 5367 - VEHICLE SPEED CONTROL: Some vehicles may exhibit inoperable speed control. *tt
  • 5304 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC: Information on front disc brake rotor protectors currently being installed on certain vehicles. *tt
  • 5203 - VEHICLE SPEED CONTROL:CRUISE CONTROL: Some vehicles may exhibit a hard start / long crank, cold start stall, cold rough idle concern. *tt
  • 11764 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR: Subject regarding vehicles which will be delivered with covers over the front brake rotors. *tt
  • 4647 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS: Important pre-delivery information regarding some vehicles delivered with covers over the front brake rotors. *tt
  • 14220 - POWER TRAIN:AXLE ASSEMBLY: Some vehicles equipped with an ax4n transaxle may exhibit a shudder during a 3-4 shift. *tt
  • 14087 - FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM: Some vehicles may exhibit diagnostic trouble code P1518 and/or P1519, related to intake manifold runner control (imrc). **mr
  • 8583 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Some vehicles may exhibit dtc P1518 and / or P1519, related to intake manifold runner control (imrc). *mr
  • 8310 - POWER TRAIN:AXLE ASSEMBLY: Rear lube and differential tube insulator kit. **mr
  • 8242 - POWER TRAIN:CLUTCH ASSEMBLY:BELL HOUSING: Some vehicles may exhibit transmission fluid at the bell housing area. **mr
  • 8016 - ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH: Some vehicles may exhibit an intermittent loss of integrated control panel (icp) illumination. **mr**
  • 12174 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Some vehicles may exhibit a hard start/long crank, cold start stall, cold rough idle concern. *mjs
  • 985083 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: Some vehicles (3.0l 4 valve only) may exhibit a catalytic converter buzz or rattle condition on a cold start or during a low rpm steady speed. *tt
  • 12163 - VEHICLE SPEED CONTROL: Some vehicles may exhibit a slight vibration during acceleration only. *mjs
  • 12154 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE: Some vehicles equipped with pats (securilock) except certain models now have availability of fleet keys through rotunda. *mjs
  • 12079 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Vehicles may exhibit a buzz or rattle condition on a cold start or during a low rpm stead speed. *mjs
  • 12066 - VEHICLE SPEED CONTROL: Some vehicles were calibrated with increased air flow at closed throttle to prevent tip-in bumps, a result may be reduced deceleration feel and less engine rpm reduction at closed throttle with the vehicle moving. *mjs
  • 13924 - POWER TRAIN:CLUTCH ASSEMBLY:BELL HOUSING: Some vehicles built before november 1999 may exhibit transmission fluid at the bell housing area. *tt
  • 0061 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Issue of a perceived lack of engine braking and malfunction indicator lamp (mil) illuminated with a false diagnostic trouble code (dtc) P1138 stored in memory may occur on some vehicles . *mjs
  • 13961 - POWER TRAIN:AXLE ASSEMBLY: Information regarding the ax4s transaxle - rear lube and differential lube tube insulator kit. *tt
  • 13802 - UNKNOWN OR OTHER: Some vehicles may exhibit an intermittent loss of instrument control panel (icp) illumination. *mjs
  • 13770 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Vehicles with 3.0l 2-valve vulcan engine have revised engine oil indicator (dipstick) graphics. *mjs
  • 8316 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Some vehicles equipped with compact disc changer may exhibit a 6 disc cd changer that is not ejecting the magazine or is not responding to command from the radio.
  • 8310 - POWER TRAIN:AXLE ASSEMBLY: Ax4s transaxle - rear lube and differential lube insulator kit. *tt
  • 8242 - POWER TRAIN:CLUTCH ASSEMBLY:BELL HOUSING: Some vehicles built before november, 1999 may exhibit transmission fluid at the bell housing area. *tt
  • 7927 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Revised engine oil indicator (dipstick) graphics. The full level is between the min an max. If the oil reading is between the markings the level is acceptable, do not add oil. If the oil level is below the min mark add enough lil to rais
  • 8199 - SUSPENSION:FRONT:STABILIZER BAR: Some vehicles may exhibit a rattling or clunking noise from the front end (front stabilizer link) under normal driving conditions.
  • 7855 - UNKNOWN OR OTHER: Vehicles may exhibit intermittent instrument control panel (icp) illumination.
  • 0015 - POWER TRAIN:AUTOMATIC TRANSMISSION: Information regarding the new transmission cooler flusher- service tip. *mjs
  • 13472 - AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE: For vehicles that require configuration of the electronic crash sensor moudle to settings other than the preset settings, the configuration instructions were omitted from the shop manual. *tt
  • 13019 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Some vehicles with 3.0l 2-valve engines, built prior to 4/12/1999 may exhibit spark knock. *tt
  • 6646 - VEHICLE SPEED CONTROL:CRUISE CONTROL: Some vehicles with 3.0l 4-valve engines built between 12/17/97 and 6/30/99 may exhibit a hard start / long crank or a rough idle after a cold start. *tt
  • 6612 - SUSPENSION: Some vehicles may exhibit front suspension noise due to front strut, front sway bar links or symptoms such as premature rear brake pad wear due to seized rear brake calipers or slides. *tt
  • 6579 - UNKNOWN OR OTHER: Information diagnosing vehicles that may exhibit a malfunction indicator lamp on with diagnostic trouble code P1309 stored in memory. *tt
  • 6576 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Service tip information regarding engine oil leak diagnosis. *tt
  • 98164 - STRUCTURE:BODY: A transeal coating is on the front and rear bumpers. This coating must be removed before delivery to the customer. Yd
  • 13347 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR: Subject regarding inoperative blower motor. *tt
  • 98159 - POWER TRAIN:AXLE ASSEMBLY: Transaxle , prior to repair, orange tag special service instructions was not installed. Ak
  • 9913140 - POWER TRAIN:AXLE ASSEMBLY: Some vehicles equipped with ax4s transaxle may exhibit any or all of the following symptoms: dtc P0734, flashing tcil, "no 3-4 shift" or an overdrive band wear concern. *tt
  • 9912693 - INTERIOR LIGHTING: Engineering is investigating concerns with wagons exhibiting a left rear door ajar warning indicator lamp "on". *tt
  • 9912692 - ELECTRICAL SYSTEM:IGNITION:SWITCH: Engineering is investigating conditions of a hard to turn ignition key / stiff ignition switch lock cylinder. *tt
  • 9912683 - STRUCTURE:BODY: This bulletin mentions that vehicles built on or after march 26, 1999 will no longer be equipped with rock guard paint coating on the rocker panels. *tt
  • 996883 - ELECTRICAL SYSTEM:IGNITION: Information on arranging a dealer visit for vehicles exhibiting diagnostic trouble codes (dtc) P0351 / P0356 (ignition coil a-f primary / secondary circuit). *tt
  • 996882 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE: Information on diagnosing a no crank starting condition on vehicles equipped with the passive anti-theft system (pats). *tt
  • 996874 - ENGINE AND ENGINE COOLING:ENGINE: Subject pertaining to the sbds relative cam timing test which has been temporarily removed from use on some vehicles due to noise concerns. *tt
  • 996783 - SEATS: Concerns with the seats splitting at the seams; leather or fabric blemishes and / or loose or poor fit seating trim. *tt
  • 996735 - POWER TRAIN:AXLE ASSEMBLY: Some vehicles equipped with the ax4s transaxle may exhibit a harsh 3-2 downshift when coasting around a corner and then stepping into the throttle to accelerate away from the corner. *tt
  • 6730 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Subject pertaining to vehicles with 3.0l 2-valve engines, built prior to 4/12/99 may exhibit spark knock. *tt
  • 99152 - POWER TRAIN:AUTOMATIC TRANSMISSION: Information on the new flush and fill tool available through rotunda. *tt
  • 99151 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY: Concerns with slow fuel fill at or above 3/4 of a tank / fuel fill nozzle clicks off, slow fuel fill below 3/4 of a tank / continuous fill nozzel clicks off, fuel gauge does not update after fuel fill, and the low fuel light illuminates wit
  • 99147 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Information on using the service bay technical system (sbts) and new generation star (ngs) tester, and to update the powertrain control module (pcm) information charts. *tt
  • 9912779 - VEHICLE SPEED CONTROL: Subject pertaining to an inoperable speed control. *tt
  • 6219 - STEERING:HYDRAULIC POWER ASSIST:PUMP: Some vehicles may exhibit steering noise / reservoir fluid swirling / reservoir fluid overflow. *tt
  • 6283 - EQUIPMENT: Important information on removing rear tie down brackets during pre-delivery. *tt
  • 6228 - UNKNOWN OR OTHER: Information regarding wiring change on the liftgate door ajar indicator. *tt
  • 99-6193 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE: Information on resetting the passive anti-theft system (pats). *tt
  • 6171 - STRUCTURE:BODY:DOOR : Concerns with left rear door ajar warning indicator on wagons only. *tt
  • 996170 - ELECTRICAL SYSTEM:IGNITION:SWITCH: Conditions with stiff ignition switch lock cylinder. *tt
  • 6158 - STRUCTURE:BODY: Subject regarding vehicles built on or after march 26, 1999 will no longer be eqquiped with rock guard paint coating on the rocker panels. *tt
  • 996123 - POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL): Concerns with buzz or vibration with the gear selector in park. *tt
  • 996040 - AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE: Subject regarding electronic crash sensor (ecs) module location. *tt
  • 996039 - VISIBILITY:WINDSHIELD: Experiencing windnoise / water leak from windshield. *tt
  • 6469 - VISIBILITY:WINDSHIELD WIPER/WASHER: Conditions with windshield wiper operating without command. *tt
  • 6318 - VEHICLE SPEED CONTROL: Information regarding inoperable speed control. *tt
  • 99139 - EXTERIOR LIGHTING:BRAKE LIGHTS: Conditions with the brake lamps inadvertently disabling the brake shift interlock. *tt
  • 991210 - UNKNOWN OR OTHER: Ford motor company has released a private labeled material to be used for iron particle / acid rain service repairs. *tt
  • 99129 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Experiencing a whine / buzz type noise in the speakers of the entertainment radio or two-way radio on vehicles with an in-tank electric fuel pump. *tt
  • 99125 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Information pertaining to lack of engine braking with diagnostic trouble code (dtc) P1138 present during key on engine running (koer). *tt
  • 99111 - UNKNOWN OR OTHER: Information designed to aid in the diagnosis, testing and repair of noise, vibration and harshness (nvh) concerns. *tt
  • 99816 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Ford motor company now recommends sae 5w-30 viscosity grade for servicing any ford gasoline-powered vehicle regardless of model year. *tt
  • 99-8-15 - STRUCTURE:BODY:DOOR : Subject regarding door trim panel replacement - service tip. *tt
  • 12504 - POWER TRAIN:MANUAL TRANSMISSION: Vehicles built before march 1999 may exhibit concern of no reverse or intermittent reverse engagement. *tt
  • 5898 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Subject regarding accessory delay - owner guide information. *tt
  • 5897 - STEERING:LINKAGES:TIE ROD ASSEMBLY: Experiencing a squeaking and / or popping noise from the front outer tire rods. *tt
  • 5857 - ENGINE AND ENGINE COOLING:ENGINE: Vehicle exhibiting no reverse or intermittent no reverse engagement during extreme cold temperatures. *tt
  • 5806 - POWER TRAIN:AXLE ASSEMBLY: Some vehicles may exhibit concerns of no reverse or intermittent reverse engagement. *tt
  • 5706 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY: Conditions on slow fuel fill or fuel gauge comes off full too quickly. *tt
  • 9943 - ELECTRICAL SYSTEM:IGNITION:MODULE: Information regarding reprogramming powertrain control modules (pcms). *tt
  • 98246 - ELECTRICAL SYSTEM: Ford motor company has released a new electrical grease ( f8az - 19g208-aa ) to reduce the possibility of moisture corrosion at the terminals. *yc
  • 98241 - STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE: Diagnostic service tips on passive anti theft system ( pats ). *yc
  • 982310 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Mass air flow (maf)- sensor contamination- service tip. *ak
  • 982010 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Experiencing a " buzzing " or " rattling " noise from the exhaust system. *yc
  • 984647 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR: Some vehicles will be delivered with covers over the front brake rotors. *yc
  • 98259 - UNKNOWN OR OTHER: Some vinyl covered items such as dash panels, door trim panels, consoles, etc., may exhibit a small dent, scuff, abrasion and/ or discoloration resulting from assembly, transit, dealer prep and/or customer usage. *yc
Known Recall Investigations
  • Front suspension coil spring fracture investigation as of 20040524

    Odi possesses 130 vehicle owners questionnaires (voq) alleging front suspension coil spring failure in the subject (model year 1999-2000) vehicles.An additional 11 voqs concerning my 2001 vehicles have been found, bringing the total to 141.More than 75% of these reports allege that the broken spring damaged or punctured the adjacent tire.All of these reports originated in the salt belt states located in the northeast quadrant of the united states and canada.Ford will conduct a safety recall (04v-332) covering vehicles soldor currently registered in connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia, to install spring shields in my 1999-2001 taurus/sable vehicles to prevent a fractured spring from damaging the nearby tire.Ford will additionally notify owners of all my 1999-2001 taurus/sable vehicles that warranty coverage for spring fractures has been extended to 10 years of age or 150,000 miles.Odi analyzed ford¿s warranty and complaint data and found that 99% of the spring fractures occurred in the states covered by the recall.The other incidents occurred in the states of florida, north carolina, texas, alabama, and georgia.In view of the coverage of the spring failures by the recall campaign, odi is closing the preliminary evaluation.Odi will continue to monitor the performance of the subject vehicles throughout the remainder of the country.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P0442 [3] Evaporative Emission Control System Leak Detected (small leak)
  • P0455 [3] Evaporative Emission Control System Leak Detected (gross leak)
  • P0456 [2] Evaporative Emissions System Small Leak Detected
  • P0457 [2] Evaporative Emission Control System Leak Detected
  • P1442 [2] A/C Evaporator Air Temperature Circuit Range/Performance
  • P0741 [1] Torque Converter Clutch Circuit Performance or Stuck Off
  • P1744 [1] Slip Solenoid System
  • P0340 [1] Camshaft Position Sensor Circuit Malfunction (Bank 1)
  • P1309 [2] EGR Calibration High
  • P1336 [1] Misfire Rate Catalyst Damage Fault - Bank 1
  • P0351 [2] Ignition Coil A Primary/Secondary Circuit Malfunction
  • P0356 [2] Ignition Coil F Primary/Secondary Circuit Malfunction
  • P0734 [2] Gear 4 Incorrect ratio
  • P1518 [3] Intake Manifold Runner Control (Bank 2) Stuck Closed
  • P0401 [1] Exhaust Gas Recirculation Flow Insufficient Detected
  • P1407 [1] EGR Metering Orifice Restricted
  • P0171 [1] System too Lean (Bank 1)
  • P0174 [1] System too Lean (Bank 2)
  • P0500 [1] Vehicle Speed Sensor "A" Malfunction
  • P1502 [1] RCNT Solenoid Circuit Malfunction
  • U1039 [1] SCP (J1850) Invalid or Missing Data for Primary Id / Vehicle Speed
  • P1519 [2] High Load Neutral/Drive Fault
  • P1138 [2] HO2S Insufficient Switching Sensor 1
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20201130

I bought a used 1999 mercury sable gs with the u type 3.0l v6 engine 2 months ago. Just recently i noticed the car wanting to lunge forward while holding the brake at stops. Then a few days later whenever i start the car it lunges forward. Nothing dramatic but definitely noticeable. I started looking online to see about a recall and 1 was present a long time ago. Is it to late to get my car checked or how to see if it was ever serviced or called for the recall.

NoNoN NoneNone20201129

I bought a used 1999 mercury sable gs with the u type 3.0l v6 engine 2 months ago. Just recently i noticed the car wanting to lunge forward while holding the brake at stops. Then a few days later whenever i start the car it lunges forward. Nothing dramatic but definitely noticeable. I started looking online to see about a recall and 1 was present a long time ago. Is it to late to get my car checked or how to see if it was ever serviced or called for the recall.

NoNoY NoneNone20191215

Tl* the contact owns a 1999 mercury sable wagon. While driving 40 mph, the steering wheel became loose and was unable to control the vehicle. There were no warning indicators illuminated. The contact was able to depress the brake pedal to stop the vehicle. The vehicle was towed to the contact's residence and then to an independent mechanic who stated that the rack and pinion needed to be replaced. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified. The failure mileage was 149,000. The vin was not available.

NoNoN NoneNone20191215

While driving the steering wheel became loose and made it very hard to steer almost causing me to have a accident after coming to a stop the steering wheel was off center and very hard to turn had to get car towed.I find this to be a complete rip off because i see numerous complaints of steering problems of the same matter

NoNoN NoneNone20160802

Rear subframe connection passenger side rusted through due to factory put air conditioner condensate line so that it constantly dumps condensate on this area instead of draining condensate beyond and to the ground. The result is a rusted out severed connection thereby causing the engine and transmission to be held by only three of the four connections needed to safely hold engine and transmission as designed from the factory.

NoNoN NoneNone20160619

Tl* the contact owns a 1999 mercury sable. While driving various speeds, the brakes hesitated to stop the vehicle. In addition, the vehicle independently accelerated without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 155,000.

NoNoN NoneNone20151227

The steering is horible, about 3years ago changed rack appion steering, and just a week ago, put new steering pump on, still.

NoNoN NoneNone20150731

Even after replacing the second power steering pump , it is horrible turning the steering wheel most of the time. Also, it is noisy while i'm driving it. It had a new rack and pinion on it when i bought it . Parking in a parking lot is awful as it is almost impossible to maneuver around other cars. Turning corners ,sometimes it's okay and other times really hard. Not sure if this complaint belongs here, but heater doesn't work ,either. Feels like a/c is on . Had a friend check it and he is having a hard time figuring it out. Don't know how to answer "date happened" as it has been doing this since i bought it in august.

NoNoN NoneNone20131208

After rains the car got a wet floor on the passenger side ,no wet spots on roof or windows. It was leaking water from the dash board compartment bottom.While driving ,the heater was on and it started smoking from under the dashboard compartment by passenger side i turned everything off . I took it for repair and now, on may it rained heavy again and it has a puddle in the passenger side again ,same situation as before, water came from inside.Is this a safety hazard? I bought this car on november 2013 ,and i knew too late about the heating system recall ,i don't know if it was ever repaired on that recall.Ford dealer in colorado says there is no way to check it.According to some websites it needs something to have a protection under the wipers vents(cowl) and it is a factory mistake. I have had the heating system repaired 2 times,too expensive for me.I am under employed. I want to know if this is a safety hazard. It is the only way i could make ford to fix this recalled if the car was never fixed for this before.Thanks for your help. *tr

NoNoN NoneNone20130409

Vehicle spring fractured breaking the bottom part off the coil spring on the front left drivers side of the car.The left front is now lower and tires show wear. I have stopped driving as a result. *tr

NoNoN NoneNone20121202

1999 mercury sable. Consumer writes in regards to total brake system failure in vehicle. *smd the consumer stated the brake line needed to be replaced.

NoNoN NoneNone20120630

Tl* the contact owns a 1999 mercury sable. The contact stated that the passenger seat belt does not retract or properly secure the passenger. The manufacturer stated that the vin was not included in (nhtsa campaign id number: 99v250000 seat belts: front: anchorage); the vehicle was not repaired. The approximate failure mileage was 125,000. The current mileage was not available.

NoNoN NoneNone20110414

Sub frame rusted through around front lower control arm bolts causing excessive play in steering and possible separation of control arm from sub frame. Front mount bolt is recessed 1/2 inch in to the sub frame where water/salt can collect and has no where to drain. *tr

NoNoN NoneNone20110228

My 99 sable gs has a recall on the front coil springs and ford will not replace them because it has exceeded the time frame. Which is ridiculous! I never even received a recall notice on the car we found the recall online. Also the rear coil springs are broken and the tires are messed up and ford won't recall them if salt is going to get in the front coil springs and make them crack then what makes you think that it won't get in the rear? We have small children and are worried about their safety. We will be getting a lawyer and file a complaint through him because this car is not safe for anyone to be in let alone children. I think they should worry about safety and not mass production. *tr

NoNoN NoneNone20101231

Subframe of vehicle is severely rusted to the point where it is structurally unsound. Most of the body rot is covered by the plastic molding under the doors, and is not visible until the molding is removed. It seems that water and road salt must get trapped between the molding and metal leading to the extensive rust. The frame breaking while driving at highway speeds would lead to a catastrophic failure which could cause a potentially fatal accident. *tr

NoNoN NoneNone20101117

Tl*the contact owns a 1999 mercury sable. The contact stated that excessive rust caused the steering column to snap while he was driving 45 mph. The vehicle was taken to a local mechanic who stated that the frame had not been coated correctly at production. The mechanic repaired the frame and steering column. The contact called the manufacturer who offered no assistance. The failure mileage was 15,700. Updated 2/22/11 *cn updated 12/06/2011 *ln

NoNoN NoneNone20100925

Tl* the contact owns 1999 mercury sable wagon. The contact stated that the brake was depressed when the vehicle unexpectedly accelerated. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileages were 109,000. The vin was unavailable.

NoNoN NoneNone20100605

Tl* the contact owns a 1999 mercury sable. The contact stated that while attempting to operate the vehicle she noticed the front passenger side seat belt was stuck in the anchorage and would not pull out or retract. The vehicle was taken to an authorized dealer where the contact was informed the vehicle was not included in the recall associated with nhtsa campaign id number: 99v250000 (seat belts: front: anchorage). The vehicle was not serviced for the failure. The failure and current mileages were 98,000. Updated 10/27/10. *lj

CrashNoN NoneNone20090807

Tl*the contact owns a 1999 mercury sable ls. While driving 35 mph the vehicle drifted off of the road and into a wooded area. He sustained minor injuries. Upon further inspection he noticed that the corrosion on the chrome plated wheel caused the passenger front tire to lose pressure. All four wheels were replaced with alloyed wheels. The failure and current mileages were 122,000. Updated 04/01/10 *bf the tire lost air pressure as a result of chroming of the tire sealing area. Updated 07/19/*jb

NoNoN NoneNone20090707

Complete brake failure. Pedal went to the floor and car would not stop. I used the emergency brake to safely stop the vehicle. This happened once before about three years ago and a repair center was unable to duplicate. Brake master cylinder failed and needed to be replaced. *tr

NoNoN NoneNone20090329

Tl*the contact owns a 1999 mercury sable. The vehicle was previously repaired according to nhtsa campaign id number 04v332000 (suspension:front:springs:coil springs). Currently, the rear springs failed and the dealer stated that there was no recall. The contact was informed to take the vehicle to another dealer because ford gave them permission to replace the rear springs. As of december 2008, the dealer no longer repairs the rear springs and the contact would be responsible for paying for the repairs. The failure mileage was 91,000. Updated 05/06/09 *bf the consumer stated to disregard the complaint. The problem was not the springs. Updated 05/08/09.*jb

NoNoN NoneNone20090127

In my 1999 mercury sable vehicle the seat belts are not working right. Keeps on coming attached from the mechanism that hold the belt across your body. Please help me . *tr

NoNoN NoneNone20081229

Tl*the contact owns a 1999 mercury sable. The contact stated that the rocker panels were rusted and rotted beyond repair. The only thing holding the vehicle together was the roof of the vehicle. She noticed the issue after the vehicle failed inspection. The manufacturer stated that nothing could be done because the contact did not purchase an extended service plan. The failure mileage was 135,030.

NoNoN NoneNone20080714

I have a 1999 mercury sable. In january 11, 2008, i have replaced the windshield washer pump. On july 15, 2008, the pump stopped again. I have noticed that some of the 2000 mercury sables are on recall for the same problem. Might the 1999 mercury sable be looked at in this light to ascertain if this is a recurring problem? *tr

NoNoN NoneNone20070727

Rear passenger seat belt restraints do not work. It is not possible to extend the seat belt across the lap and shoulder of the passenger. Thus it is unsafe for all passengers riding in the rear of the vehicle, and prevents proper installation of any and all child safety seats.*cn

NoNoN NoneNone20070115

Tl* - the contact stated that the abs tone rings cracked. The driver felt the abs pump. He took the vehicle in for repair and was told the tone rings are wearing and cracked, and the axle would need to be replaced. The contact has had the vehicle repaired . *ak

NoNoN NoneNone20070107

Front coil spring on a '99 sable, the recall was only good up to 150 miles and my car already had 197 miles. Ford would not pay for the spring because the had a recall limit. I have driven over 1.3 miles never broke a spring. How can ford set a limit for this recall. *jb

NoNoN NoneNone20070103

Tl* - the contact stated that after driving 1999 mercury sable she had turned the vehicle off and the dome light continued to stay on for 40 minutes. The contact stated that this happened on 1/7/07 and was worried that this may cause a fire. The failure occurred after the vehicles power was off and the vehicle was locked.*ak

NoNoN NoneNone20061112

I took my car to the dealer to have a rear suspension squeak diagnosed and repaired. The mechanic discovered that a broken rear coil spring was the cause of the squeak. The part of the spring that rested in the spring seat had fractured several inches from the end of the coil. The mechanic recommended replacing both coil springs to reduce the risk of the unbroken spring fracturing, puncturing the tire and causing an accident. I paid for replacement of both coil springs and had the rear struts replaced at the same time to restore the car's original ride quality. *jb

NoNoN NoneNone20061002

Tl* - the contact has a 1999 mercury sable. The contact stated that when she purchased the vehicle may 22 2006, the vehicle did not have heat. The contact stated that she has had many problems with this vehicle since she purchased it. The vehicle operates with a high temperature reading, and the transmission seems to slip gears when you apply the gas pedal and back fires while switching gears. The dealer has not addressed the failures that the contact has experienced with her vehicle. The contact stated that october of 2006 was the last time she corresponded with the dealer and they still have done nothing to help her.

CrashNoN 2 InjuredNone20060930

Dt*: the contact stated the gas pedal stuck to the floorboard at an unknown speed causing the vehicle to hit a house. The contact attempted to brake but it did not help in preventing the accident. The vehicle was not taken to a service dealer for inspection of the pedals. The contact sustained injuries and a police report was taken. Updated 10/31/2006 - the passenger sustained a concussion and glass in her eyes. The consumer's ankle was cracked and had torn ligaments. *nm

NoNoN NoneNone20060926

Dt*: the contact stated when the vehicle was taken to a service dealer for a broken rod, it was determined the fuel tank was leaking from the center seam. The dealer was unable to determine the cause of the leak, but the fuel tank was replaced.

NoNoN NoneNone20060826

Transmission temporarily fails to shift when accelerating or braking. *jb

NoNoN NoneNone20060706

Was driving in stop-and-go traffic near holland tunnels in nyc when brakes failed without warning. Went to stop and pedal traveled completely to floor. Had to use emergency brake to stop. 2 hour wait for tow truck, so decided to try driving again after 1 hour. Brakes appeared to function normally thereafter, although a little spongy at first. *jb

NoNoN NoneNone20060608

When i drive my vehicle through any puddle of water, the power steering fails, the car can not be driven, and the battery light comes on. Extremely dangerous; the steering fails as you try to make a turn!!!!!*jb

NoNoN NoneNone20060426

My mercury sable front windshield wipers turn on intermittently when you use the blinker and sometimes when you are just holding the steering wheel. Especially on a sunny day, this defect is a startling occurrence and could lead to an accident. I experienced the same problem on my other two 1999 ford vehicles. My 1999 expedition did the same thing and the multifunction switch was replaced under the ford program number 00b40. My 1999 taurus also did the same thing and the multifunction switch was replaced under the 36,000-mile warranty. This is obviously a known problem to ford and should be addressed. If it has happened to three 1999 vehicles in the same household, i am sure the problem is much more widespread and a safety recall is in order. *nm

CrashNoN 1 InjuredNone20060423

Air bags did not deploy on our 1999 mercury sable [xxx] after an accident. The front of our car hit the side of a mini-van with enough force to tip the mini-van over. Police estimated we were traveling at 30 mph. *nm updated 07/16/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6)

NoNoN NoneNone20060326

Dt*: the contact stated the cover over the passenger side airbag is separating from the dash. The vehicle has not been in an accident. The dealership was alerted, but the vehicle has not been seen by a mechanic.

NoNoN NoneNone20060326

Front spring failure, tire damage. *nm

CrashNoN 2 InjuredNone20060207

Dt*: the contact stated while driving 35mph, the vehicle was involved in a front impact collision and the airbags did not deploy. Although both occupants were wearing seatbelts, the buckle assembly did not lock resulting in forward motion, which caused the occupants to strike the dash panel area. Minor injuries were sustained. The vehicle had moderate damage. The police were on the scene and a report was taken. The vehicle was not seen by a dealer.

NoNoN NoneNone20051119

The steering gear assy broke under normal driving conditions. We drove straight to the merc dealer. The mechanic would not even test drive the car because he said it was too dangerous. *nm

NoNoN NoneNone20051013

1999 mercury sable ls vin - [xxx] car was bought new from copper country ford 12/16/98 warranty - 36,000 miles / 6 years ----------------------------------------------- at approx 36,095 miles oct 2004 i had to replace the rack and pinion steering. Seeing as how i was over the warranty, i called the ford mo. Co and asked if there was anything they would do. Town & country ford (local ford dealer in my town) said they would charge me for the labor only. April 11, 2005 with approx 38,000 miles it started to leak oil. I took it to town & country and they said it needed a new oil pan gasket. They repaired it at my expense. Approx a month later, it was leaking again. Took it in, and they said they fixed it... Oil pan gasket needed some tweeking, so they said. I took it to have its normal 3000 mi oil check days later, and the man who looked at my engine said the fan belt was shredded, and could not believe someone was working on my engine days prior and did not fix it or tell me about it. I had the fan belt replaced. Oct 13, 2005 my car is still leaking oil. I took it to town & country ford, and now they tell me i need a new engine.....Because the block is cracked. I asked if maybe the oil leak that had started in april may have been due to the cracked block, to which i never got an answer. When i asked why the block was cracked, the answer i got was "its made of aluminum, and sometimes these things happen." current mileage is approx 40,000. I just called the ford motor co and they said there are no programs associated with this car to help me and that there is nothing they can do. I realize that im over mileage, and that im over the warranty....But i have replaced the rack and pinion and now i have to replace the engine? [xxx] [xxx] [xxx] *nm updated 07/18/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6)

NoNoN NoneNone20050821

Dt: the consumer received recall 04517 from ford in august 2004. Tried last year to have recall repairs done, but ford informed the consumer they did not have the parts in. Now, they have the parts and wanted to charge the consumer for the parts that have to be taken off. Received another postcard in may 2005 saying that the dealer could now order the parts. Took the vehicle to dealer on august 22, 2005 because they just got the parts for the vehicle. Contacted manufacturer, they said the linkage were not part of the recall, but had to remove the old coil springs order to put the new ones on. *ak

NoNoN NoneNone20050719

Total casastropic brake faiure. With my wife driving we encountered a toll plaza on the garden state parkway in new jersey. My wife attemped to slow the car and at that point exclaimed, "i have no brakes"....We went though the toll booths and stopped the car about 100 feet away using the emergency/parking brake. I opened the hood, and checked the level of brake fluid, it was full. I got behind the wheel and started the car and put it in drive. I too found the brake pedal on 'on the floor' with no stopping power, even at low crawl/idle speed. I again stopped the car using the only means, the parking brake. We had the car towed using a new jersey authorized tow company to their facilities. They cheked the car, drove it, pulled all four wheels and found no problem. They test drove the car and found they were unable to duplicate my problem, brakes worked normally. We drove home about 150 miles using caution and the brakes worked normally as they are working now. We are two mature, well experienced drivers, and i am in the auto parts/repair business. I know with certainty that i had no brakes at the toll plaza, and my wife confirms that. Brake pedal was on the floor and would not even hold the car still at idle speed. I do not know what went wrong, but it is obviously a very dangerious defect, which can cause many fatalities. There should be redundantcy in the brakke system and this should not have happened, whatever the reason. The car is available for inspection if necessary. I have not decided on a further course of action at this point. Thank you

NoNoN NoneNone20050608

Dt : the front passengers side could hear a noise coming from the tire. Took vehicle to the shop, and they said spring broke and the fixed it with a used part. *ak

NoNoN NoneNone20050510

Consumer had coil spring shields installed under safety recall, vehicle would make a loud noise when hitting a dip. *ts the shields that were installed under the recall was causing the noise, so therefore the consumer requested that the dealer remove them. Once they were removed, the noise stopped. The dealer did advise the consumer that driving without the shields could be very dangerous. *jb

NoFireN NoneNone20050502

The check engine light came on. The car started smoking from under the hood. Then the smoke started coming inside the car from the dashboard. After that the car caught fire under the hood and the car was on fire. Almost everything under the hood burned up. The car is not drivable. *nm

NoNoN NoneNone20050421

Last thursday or friday, i had left my house to fill the gas tank on my 1999 mercury sable wagon. The tank was just about full when a child walked by and shouted, hey mister, somethings coming out from under your car. Sure enough, the service station attendant and i both looked, and gasoline was pouring, and i mean pouring from the top of the gas tank. I called aaa and immediately had them tow the car to the local dealer, chapman ford, in bridgeton, nj. They have replaced a cannister having to do with the emissions, and some other parts. I am just lucky that this kid came by, or i might have been driving a firebomb. I am waiting, and have been waiting for one week, to have the ford factory rep call me. I am complaining about the bill, since the car has only 42,000 miles on it, but that has nothing to do with the safety issue. The car is still at the dealers location as of today.*ak

NoNoN NoneNone20050416

Steering very noisy and it is very difficult to make a right turn. You practically have to enter the other lane to make a right turn at a corner. This is not good. *jb

NoNoN NoneNone20050313

Nhtsa recall campaign 04v332000; ford issued a front coil spring recall. This vehicle was included in the recall, but had the left front coil break off. Ford was not willing to repair the coil since it was a break and not a fracture of the part.*ak

NoNoN NoneNone20050227

Nhtsa recall campaign 04v332000 concerning coil springs. Owner stated that the defect had been repaired. However, the guard covering the coil spring failed to prevent the broken spring from damaging the tire. This defect had occurred twice. *ak

NoNoN NoneNone20050208

Consumer received recall campaign 04v332000 concerning front coil spring. No parts were available. Service manager magaret. *ak the consumer was told that the problem could not be fixed until it broke. *tc

NoNoN NoneNone20050131

'recall campaign' concerning front coil spring. *bf recall campaign #04v332000. *sc the consumer experienced the failure prior to the recall. The consumer was reimbursed, however the consumer wanted the other coil spring replaced, but was told he would have to wait for the part to become available *jb

NoNoN NoneNone20050131

'recall campaign' issued for 1999-2001 taurus and sable, 3 different dealers parts not available and unaware of any recall. *bf recall #04v332000. *sc

NoNoN NoneNone20050127

Consumer received recall campaign notice notice 04v332000 concerning front coil springs. No parts were available. Service manager joe. *ak

NoNoN NoneNone20050112

The consumer received a recall for the front coil spring. To date no contact has been made as the letter stated and no parts have been received by the dealer. Nhtsa recall front coil spring 04v332000. *nm

NoNoN NoneNone20050111

" nhtsa recall campaign 04v332000" concerning front coil spring shield. Consumer received a recall letter for the front coil spring shield. To date no parts have been made available for the repairs.*ak

NoNoN NoneNone20050105

Report of catasropic failure of stering system on 1999 mecury sable / rack and pinion gear fracture/ seems there is major defalt with stering system, total crack in frame /gear system, all had to be replaced, didnt see any recalls, mechanic who fixed say this need to be reported to manafuture, milage is 100k, no accidents in vehicle, just failed while driving. *ak

NoNoN NoneNone20041219

Fumes inside car noticed, and a slight strange sound from car when running. When taken to shop to find problem, a crack was noticed at the y shaped pipe connecting to both catalytic converters. In order to repair this the whole system has to be replaced even though the converters are fine.*ak

NoNoN NoneNone20041214

The vehicle was loosing power steering fluid through the rack and pinion steering. The owner took the vehicle back to the dealer, and was informed that the fluid was leaking through the rack and pinion steering assembly. *ak the turning radius was not adequate enough to make a right turn without the front of the vehicle entering the left lane of traffic on the road being turned onto. *sc *jb

NoNoN NoneNone20041205

On several occasions, after driving my 1999 mercury sable station wagon in moderate to heavy rain, i lose power steering during turns. The alternator light also comes on. I believe the problem is related to excessive belt slippage from water. It goes away if i stop for a few seconds to let the belt regain traction. This condition occurs unexpectedly is a risk to loss of control during the period of time without power steering. *jb

NoNoN NoneNone20041202

A burning odor was coming from the vents. Consumer noticed while turning on the heater this problem occurred more than once. Consumer took vehicle to dealer for inspection, and mechanic determined that the heater core needed to be replaced due to corrosion. *ak the consumer stated that ford put the wrong fluid into the cooling system causing core to fail. *tc

NoNoN NoneNone20041130

The front windshield wiper turns on by itself, sometimes it only goes on once and other times it will do it for a few times. It used to only happen once every few months, now there are days that it happens every few minutes. I have not taken the car to the dealer yet, because i want to get more information on this to see if it will become a recall or not (since others have had the same problem). *jb

NoNoN NoneNone20041130

Rear right passenger seat belt did not retract. Dealer stated the vehicle was not included in the nhtsa recall 99v25000. Also, rack and pinion steering had to be replaced because of a seal leak.*ak *tc

NoNoN NoneNone20041121

While waiting to have the front coil spring recall 04v332000 performed, the front left coil spring broke and cut the front left tire. The dealership doesn't know when the recall part will be available to perform the recall. *jb

NoNoN NoneNone20041109

No parts were available for recall 04s17 concerning coil spring. Dave allan 603-434-0341. *ak

NoNoN NoneNone20041031

Dt: the contact stated the heater did not work. The dealership said that the heater core was blocked. The vehicle has not been fixed due to repair expense.*ak

NoNoN NoneNone20040926

Engine cooling system is faulty. I have had 3 freeze plugs replaced in engine over past year and a half at cost of $500.00 i am told if the others rust behind the engine it will be another $500.00 just had the system flushed last year, now it is rusty again. Cooling system is corrosive! Does that make sense?*ak

NoNoN NoneNone20040831

Car has always shifted hard. At approximately 90k miles automatic transmission started to fail evidenced by gear slippage and car decellerating while being driven. Transmission pump was also "knocking". Car was taken to transmission shop and they stated that a 10 cent "o" ring had failed in the transmission pump and that the transmission pump had literally "come apart". Also, the transmission pan had a smal, shiny indention where the pump was located, further evidence of where the problem possibly originated. They had also stated that they have seen numerous tuarus' and sables with the same problem. Transmission was completely rebuilt at a cost of $1700.00 and the pump was replaced with one with a metallic "o" ring to help eliminate further failures. I personally take great care and pride with my vehicles and on average have checked all fluid levels, including the transmission fluid on a bimonthly bases. The transmission failure was rather sudden with no warning, to include an engine light.

NoNoN NoneNone20040829

Nhtsa campaign 04v332000; mercury issued a front coil springs recall. This vehicle is included in the recall, but the dealer still does not have the parts available to repair the vehicle. *jb

NoNoN NoneNone20040827

I own a 1999 mercury sable, bought it new. Since i have owned the car, windshield wipers will turn on periodically. This might happen no more than once or twice a year. Recently, while driving in a rainstorm, the washer fluid started to sprayeed out. It only lasted a split second and so far has not happened again. The washer fluid is a new occurence; before, it was just the wipers coming on and swishing a time or two.*ak

NoNoN NoneNone20040824

Nhtsa 04v332000 concerning front coil springs. No parts were available.*ak

NoNoN NoneNone20040823

Nhtsa campaign 04v332000; ford issued a front coil recall. This vehicle was included in the recall, but the dealer did not have the parts available in order to do repairs.*ak

NoNoN NoneNone20040822

Ford safety recall 04s17 letter to me states: we expect that these shields will be available in december 2004." this "shield" is, in my opinion, a cheap, ineffective rube goldberg, attempt by ford to cover up a life-threatening situation caused by the fracture of front coil springs puncturing the front tires and in ford's own words: "...Which could increase the risk of a crash without warning." ford also states it would replace a coil spring which fractures. This is an irresponsible position: replace the coild spring only after the accident. Are we owners of 1999 through 2002 sables and tauruses to avoid driving out cars until the non-solution "container" parts might arrive in december? And then wait until the service department can schedule the non-solution? Action by your agency is required to force ford to begin replacement of both front coil springs now! Anything less will result in accidents, injuries and deaths on our roads.*ak

NoNoN NoneNone20040822

Power steering failed while driving. Consumer heard a winding coming from the front. Consumer pulled over, lifted up the hood, and noticed power steering fluid was dry inside of the canister pump. Consumer was able to drive the vehicle to a local repair shop for steering fluid. Then, consumer took vehicle to dealer for inspection, and mechanic determined that rack pinion failed, and needed to be replaced. Consumer informed the mechanic that problem recurred. *ak

NoNoN NoneNone20040812

The parts to perform the front coil spring recall 04v332000 repairs won't be available within a reasonable time. *ak *sc

NoNoN NoneNone20040811

While driving, the accelerator pedal became stuck to the floor. The consumer was able to maintain control of the vehicle and pulled over. The driver turned the vehicle off and the vehicle was towed to home. *jb

NoNoN NoneNone20040810

The consumer received a recall notice and when the consumer contacted the dealer regarding the recall he was told that the part would not become available until december, 2004. The consumer was concerned because the recall stated it was dangerous to drive the vehicle. But yet there was not solution. Until december 2004, the consumer wanted to know if manufacturer would pay for a rental. *ak *sc *jb

NoNoN NoneNone20040809

Onsumer received recall 04v332000 regarding coil spring. Dealership still does not have the parts available to conduct recall repairs. Mechanic advised consumer to call in december. *ak

NoNoN NoneNone20040808

While driving steering wheel feels real loose, nd makes a loud noise. Dealer replaced the tie rod at consumer's expense of $200. *ak *mr

NoNoN NoneNone20040808

Consumer was backing out of a parking space and when moving forward front suspension crashed to the ground, and the front of the vehicle collapsed, left front ball joints fell to the ground and broke the axle. Consumer contacted the manufacturer, and was told that warranty expired and there was nothing they could do. *ak

NoNoN NoneNone20040807

While driving on the ny state thruway, with my entire family in the vehicle, the car lost power and completely stalled out. It was later found to have three (3) cracked cam shafts. *jb

NoNoN NoneNone20040803

Consumer called the dealer after finding out about a recall for the front coil spring. Consumer was told by the mechanic to bring the vehicle in. After arriving at dealer consumer was advised that vehicle was not recalled, and was turned away. Recall letter arrived the next day.*ak

NoNoN NoneNone20040727

1999 mercury sable shift cable failed. Potentially life threatening accident avoided.*ak

NoNoN NoneNone20040719

Consumer reimbursement request regarding the replacement for the 1999 mercury sable abs module.*mr the consumer stated the problem first began when the brakes were making a clunking noise and sticking when the brakes were applied. The problem with the brakes was not diagnosed properly which led to unnecessary costly brake repair bills. *jb

NoNoN NoneNone20040714

Vehicle is 1999 mercury sable,power steering pump started making noise. Examining pump showed no leaks although fluid was low. Fluid added to proper level. Within driving 2 miles pump again made noise. Backing up car allowed visual confirmation of fluid leak on ground. Although some fluid was in steering pump, power assist was lost while driving making the car hard to steer and control. Trip to mechanic revealed rack and pinion failure and massive fluid leak. Milage on vehicle is 67,100 miles. Mechanic feels premature failure should not have occured at 67k miles. Price to replace is approx $500 to $800 should hydraulic hoses also need to be replaced. *ak

NoNoN NoneNone20040626

While backing out of the driveway, the front passenger coil spring broke. As a result, the passenger's tire was punctured. *ak *jb

NoNoN NoneNone20040616

I was driving my car when the passenger front spring broke and fell down puncturing the tire causing a blowout, luckily i was able to pull over without crashing. This was a very dangerous thing to happen and i was very lucky to escape without being seriously hurt. *jb

NoNoN NoneNone20040607

There were no events leading up to the failure. Coil spring failed and broke going out of our driveway, puncturing inner side wall of front left tire. We got a replacement strut and coil spring assembly from a salvage yard costing $53.30. New tire costing $59.73. Old coil spring showed no signs of abnormal corrosion so it should not have failed. We still have all old parts.*ak

NoNoN NoneNone20040603

Fuel was leaking from the fuel filter line onto the exhaust pipe while driving. The vehicle was towed to the dealer for repairs. *ak the vehicle was leaving the driveway when gas was smelled. The consumer looked underneath the vehicle and viewed gasoline squirting across the entire width of the vehicle. The plastic "elbow" that was attached to the front fuel line and the fuel filter was cracked. *sc *jb

NoNoN NoneNone20040518

When i drive in the rain or through a puddle, the steering completely fails and my battery light comes on. Twice i have come severely close to crashing my car as a result of loss of steering completely! *ak

NoNoN NoneNone20040511

I own a 1999 ,mercury sable.On may 13, 1999, while backing out of my driveway,i heard a very loud popping sound then a very loud grinding noise. I called my dealership and was told to bring my vehicle in. I then had it towed there. When they called to inform me of the problem, iwas told that the front right coil spring had broke and in the process had ruined my tire also. I wastold it would cost about $300.00 to fix and that it was not covered under my extended warrenty. I gave them the okay to fix it. Later that day, i was talking to an individual who told me about two other incidents that he had heard of this happening. Being a parent, with small children,i became concerned of their safety. I started looking for this problem came across some other incidents that this had happened but found no recall of this nature.I will have my vehicle back on monday, but have to wonder if i should be responsible for the expense or if the manfacture should be paying the expense. Next time the person this happens to may not be as lucky as i was. *ak

NoNoN NoneNone20040401

Front driver side seat belt was installed backwards. As a result seat belt twisted across the driver's chest instead of lying flat. *ak dealership refused to repair defect due to warranty issues. *la

NoNoN NoneNone20040401

Aluminum wheel corrosion of my 1999 mercury sable leads to constant pressure lost. Dealer cannot repair, not covered under extended warranty. *jb if tire pressure is important why is this not a safety defect? *jb

NoNoN NoneNone20040331

Rear left tire consistently low, even after being filled and re-filled on a weekly basis. After taking to a service station, mechanic stated the rim was faulty and tire was separating from the rim. They sealed the tire to the rim. After having all tires replaced a few months later, same issue with same rear left tire. Different mechanic also stated upon inspection that rim was warped. Car has not been in an accident, nor abused. Rims are standard manufacturers. *nm

NoNoN NoneNone20040325

The vehicle front coils spring failed 5 months prior to recall notification. *nm the consumer requested reimbursement. Recall# 04v332000. *sc *jb

NoNoN NoneNone20040304

The steering rack failed with not visible indication of fluid loss. The plug on the rack blew-out without warning, causing the steering to become manual requiring vehicle towing. The car has been dutifully maintained with no indication of failure when inspected. Ford motor co. Has denied any responsibility.*ak

NoNoN NoneNone20040205

While driving at 35 mph driver heard a loud noise coming from the left front of the vehicle. Consumer pulled over to investigate the noise, and noticed that the left front tire blew out. Strut towers/coil spring failed. *ak *nm

NoNoN NoneNone20040126

I own a 1999 mercury sable. While i am driving, the windshield wipers turn on by themselves. This is a recurring problem that started sometime last fall. To turn them off, i have to turn them on and off several times.*ak

NoNoN NoneNone20040114

My car will only start sometimes. It does not get fuel to the fuel bar. This has happened several times. It never quits while running. Sometimes if you go back a half hour later it starts. *cb

NoNoN NoneNone20040109

Seat belt retractors are failing in order of most frequent use (e.G. Driver, front passenger, rear passengers). The driver's belt retractor fails to pull the seat belt back into the columnar storage area 100% of the time (front passenger belt 50% and rear passengers ~10%). This presents a safety hazard as the belts will not provide the life saving tension required during an accident. The belt hangs limp over the wearer. Seat belts are required to be worn by law. Yet, auto manufacturers are not required to warranty these parts for the life of the car. The great majority of manufacturers only warrant seat belts for 3 years or 36000 miles. As consumers, are we to believe that this means manufacturers only expect the seat belts to function during this time period. This is absurd and should be changed via legislation requiring auto makers to warranty legally required safety devices for the life of the car. It would force manufacturers to make these parts to last instead of engineering them to last until just after the warranty period is over.*ak

NoNoN NoneNone20040102

While backing out of the driveway front coil spring broke, damaging the front left tire. Consumer received a recall notice for the front coil spring shield.04v332000/front coil spring. Currently, the parts needed for repair were unavailable. Consumer contacted the manufacturer, who advised consumer to contact the dealership. Consumer contacted the dealership, who urged consumer to keep contacting him for availability of parts. *ak

NoFireN NoneNone20031227

The vehicle caught fire in the engine compartment then became fully engulfed. *ph *sc

NoNoN NoneNone20031127

While pulling out of the driveway the front driver's side coil spring broke. As a result, the tire was punctured. Vehicle had to be towed to the dealer. *ak

NoNoN NoneNone20031109

The brakes on the 1999 mercury sable that i purchased 4 years ago have been repaired and/or replaced 4 times! Now they are going out again. I have had the rotors turned, and every other thing that has been suggested. When i asked the last mechanic why my brakes keep going out, he stated that this size of ford was not supplied with an appropriate brake for the size of car. I asked what could be done to remedy the situation, and was informed that i would have to keep replacing the brakes. I think this is a horrible answer. I would like to know what ford will do for me. I live in oregon and am surrounded by mountains, but i don't dare go over any of the mountain ranges because going downhill and applying the brakes makes the entire car shimmy and it feels like i will lose control of the car and that it won't stop. I have to make weekly trips over the mountains, so i always rent a car. This is getting to be too expensive. I own my car free and clear and would like the brakes to stay fixed once i get them fixed before there is an accident. *tr

NoNoN NoneNone20030912

While driving in heavy rain storm, engine crankshaft pulley assy broke causing the loss of power steering immediately, i struggled to maintain control of vehicle. I had repaired at local shop in long island ,ny , mechanic said new replacement unit was much different than original indicating that there was problem with design of original unit.Had i not been able to steer vehicle there could have been a collision resulting in injuries , etc. I checked recalls & there were non related to this mechanical failure. I paid $309.91 for repairs to vehicle. Vin# [xxx], i retained broken original pulley & bracket assembly. *ak updated 07/26/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6)

CrashNoN 2 InjuredNone20030816

On sunday aug. 17th i drove onto a steep exit from a 4 lane highway to a fiveline highway. I had no brakes. The light at the bottom of the ramp stayed green (there were about 40 cars waiting to enter the intersection)--i crossed all five lanes and crashed my car into a dirt bank. I had no brakes --the man following me said (and told the police) that he smelled a burning ordor or brake smell and had commented to his wife that he thought something was wrong with my brakes before the incident. He advised the police. The police checked the brakes and the pedal was on the floor. I was advised yesterday (8/19) that state farm is totalling the car--that they can find nothing wrong with the brakes. Now there is no way that something did not go wrong with those brakes--my father and i were almost killed. I want to know if other ford sables or taurus--1999 models have had a similar problem?*ak

NoNoN NoneNone20030811

I purchased the used vehicle april 03. Early august, i went out to lunch with a friend-when he attempted to put on the vehicle seat belt in the front passenger seat it would not work. We drove his car instead. I thought it was a fluke. I decided to check the internet and located this problem as a manufacturer recall and figured it would be no problem for the dealer to take care of it. This problem continued to happen but because of my work schedule i was unable to get the vehicle to the dealer because of the hours of the service department. From august to date no one has been able to ride in the front seat. I was on vacation and i contacted the dealer to schedule a service appointment. I took the car in on 12/30/03 and was told that i needed to pay a $75 diagnostic fee as no information came up for this vehicle indicating a recall or a warranty. The warranty situation was corrected but i received a message from tonia cooper (service department) after i faxed over the recall information from nhtsa that my vehicle would not be covered under the recall. I thought this was absurd; i am experiencing the same problem that is noted on all of the documentation of the recall but because ford neglected to include my vin number no one would help me. What's worse is that i called fords' customer relations on 12/30/03 and spoke with syed who refused to give me a last name or an id# and he told me there was nothing i could do and no one outside of customer relations at the dealership that i could contact to get this matter resolved. I find it most irritationg that no one could conceive the notion that this vin# (& perhaps others) were erroneously omitted from the recall. I looked at the 3 complaints from other owners & one has a vin# very similiar to mine. Thank you for your assistance in this matter, i only wish that i could have resolved this matter with ford directly. Passenger safety & michigan's "click it or ticket it" law has makes this an extrememly important issue!*ak

NoNoN NoneNone20030720

Total loss of braking while travelling 50 mph. Pedal went completely to the floor. No lights indicating brake failure lit. Put on flashers, moved to brakedown lane, exited hwy, up hill speed dropped, allowed driver to come against a curb and stop. Brake fluid in resevoir is all very black. Vehicle ha been towed to a shop.

NoNoN NoneNone20030714

Hesitation in transmission. Excessive leak in trans fluid, made a large puddle. Had a wobble as vehicle accelerated. Had front trans seal and axle seals replace, as well as one axle

NoNoN NoneNone20030707

My son, john, has had the accelerator cable on his 1999 mercury sable, fail three times in the last three years. The most recent failure was yesterday in the middle lane of the gulf freeway while traveling at 65 mph. The faillure results in disconnection of the accelerator cable from the pedal, resulting in total loss of manual throttle control. He was fortunate to reach the freeway shoulder before he stopped. We called the dealer who had replaced the cable twice before for the same failure and he said his only fix was to replace the same cable again. Since we already knew that to be unsafe, we "jury rigged" a fix ourselfves that we think is ok. I am a retired nasa engineer and my assessment of the design, especially in view of the three failures, is that it is inadequate and unsafe. I cannot tell whether the failure mode is generic or for some reason, peculiar to our car. The dealer could only offer that we should call ford customer relations. I talked to them and they could only refer me back to the dealer. After some argument they finally agreed to take down the information and forward it to some appropriate party. They offered be no assurance that there would be follow-up or way for me to follow-up their action. I am filing this complaint to insure some kind of follow-up on these failures. *ak

NoNoN NoneNone20030630

Driver's seat belt does not latch securely everytime. Seat belt becomes unlatched while driving for no apparant reason. This problem occurred many times since the purchase two years ago. I rarely have passengers so it is unknown if problem extends to the other seat belts. *ak

NoNoN NoneNone20030630

Car was two years old when purchased, and had 60k miles. I noted that car would shake, especially during braking. I also noted that vehicle pulled to one side during braking. I took car to shop and found that the brake discs had to be turned due to warpage. (i was told that this was common on these vehicles, including tuarus') this eleviated most of the problems, but was told that the tie rods, and tie rod ends were wore out and had to be replaced. I personally looked at the original tie rods after they were replaced and noted that they were wore out. This problem could have possibly resulted in premature braking and lose of control of the vehicle. There was a notable difference in the braking distance and ability to control vehicle at higher speeds. I still have the original tie rods, and ends.

NoNoN NoneNone20030622

Rims on 1999 mercury sable are corroding (not easily visable, but when you pull the tires off). Will cause leakage of air out of tires. Dealerships will not even look at problem, says they are not covered.*ak also windshield wipers will occasionally just come on.

NoNoN NoneNone20030621

Consumer experienced a flat on the right front tire. The consumer changed tire to an unused spare and attempted to drive to service station. While driving, the spare blew out. Upon inspection by dealer, it was discovered the coil spring had broken and pierced both tires, and caused damage. *ak found the rotors out of round. The front brake rotor were machined and the pads half worn. *scc *jb

NoNoN NoneNone20030614

While driving at 5 mph consumer heard a noise coming from under the vehicle. Consumer put vehicle in reverse and the vehicle would not accelerate. Consumer made contact with the dealer. *ak

NoNoN NoneNone20030612

1999 mercury sable - the windshield wipers come on by themselves. I have to turn them on and off to get them to stop. The first time it happened i thought i hit the them by mistake, but it has happened several times since. *la

NoNoN NoneNone20030526

Front coil spring failure, sliced right front tire while still in driveway after putting in drive. *ak

NoNoN NoneNone20030524

Vehicle abs sysytem is inoperative. Dealer notified. Please provide additional information.*ak

NoNoN NoneNone20030519

Problems with transmission caused vehicle to stop.*mr while driving 60 mph, the vehicle stopped, and failed to accelerated when the pedal was pushed. *ts *jb

NoNoN NoneNone20030502

The drivers side seat belt on my 99 mercury sable does not latch and lock all the time. It goes in and acts like it latches (seat belt light goes out) until a fair amount of force is applied to the seat belt and it release's from the seat belt latch. I've had this happen multitudes of times even thought i try and remember to double check that the seat belt is secure.*ak

NoNoN NoneNone20030331

A loud noise came from the rear of vehicle, and the vehicle lost power steering fluid. The problem was determined to be a cracked steering rack and was replaced. *jb *scc

NoNoN NoneNone20030326

The front coil springs ruined the struts. The dealer has been notified. *nlm

NoNoN NoneNone20030322

1999 mercury sable head gasket blown. There was no warning. Driving the speed limit in town. The battery light came on, smell of coolant, service engine light came on and car stopped. Car had to be towed. *nlm

NoNoN NoneNone20030311

Arriving home from dinner, found rear glass of my 1999 mercury sable wagon had exploded. There was glass all over my drive way. The glass was found up to 5 feet from the vehicle. Police investigated and determined that the rear glass panel in fact exploded from the inside of the vehicle outward, probably due to a change in temperature.*jb

NoNoN NoneNone20030309

Noisy power steering pump & loss power steering. The power steering pump and steering rack and pinion were replaced on our 1999 sable when it had 56,000 miles. *jb

NoNoN NoneNone20030304

Left front suspension coil broke and punctured left front tire.*jb

NoNoN NoneNone20030209

Front coil broke causing it to puncture my tire

NoNoN NoneNone20030130

Rack and pinion steering failed. Causing power steering pump to boil over continously. Making you think that the pump was bad.

NoNoN NoneNone20030128

Defective rack and pinion steering caused noise while driving. *ak *nlm

NoNoN NoneNone20030108

Vehicle's steering gear has malfunctioned 3 times and made loud howling noises. Dealer notified. *ts *nlm

NoNoN NoneNone20030107

Consumer called complaining while driving the vehicle suffered sudden acceleration when the consumer stop light. . Vehicle has been to dealer on several occasions and where unable to duplicate the problem. Please provide further information. Ts

CrashNoN NoneNone20021112

Consumer stated when put in park the vehicle rolled bakwards about 4-6 in. Caused damages. Ts *tt

NoNoN NoneNone20020911

Consumer states that power steering failed. Vehicle checked by dealer who determined needs new rack and pinion. Consumer stated unsafe to drive vehicle because turning capability is greatly reduced.*jb

NoNoN NoneNone20020826

While attempting to make a turn and the power steering became stiff and hard. The vehicle was taken to the dealership, and they found that power steering column module developed a leak. *ak *scc

NoFireN NoneNone20020823

While coming to a stopa fire has started under the hood, local fire deptment arrived and extinguished fire. Fire may have started from a fuel line leakage. Dealer and manufacturer have not been notified at this time. Feel free to provide any further information,*ak

NoNoN NoneNone20020806

Exhibiting multiple electrical concerns such as clock radio resets itself to 12:00. Heat comes on by itself. The air conditioner will not work. Traced concern to open inpower feed circuit to under dash fuse panel. Repaired loose connection. *tt

NoNoN NoneNone20020731

No summary listed for above vehicle. *ak

NoNoN NoneNone20020714

When brakes were applied at 50mph pedal went to the floor, resulting in extended stopping distance. Dealer has been notified. Please provide additional information.*ak

CrashNoN 1 InjuredNone20020703

Vehicle was involved in a frontal collision at 40 mph, and neither air bag deployed. Dealer and manufacturer were not notified at this time. *ak consumer stated that the ash try would not stay inplace due to center cosole failure and was replaced. *yh

NoNoN NoneNone20020701

While driving at low speeds, and braking down hill theres a very bad shimmy in front of vehicle. Took to dealer, dealer replaced rotors and brake pads. Consumer states 20,000 miles later problem reoccured. Please provide any further information. Mr

NoNoN NoneNone20020630

Vehicle had a massive transmission fluid leak and broke down. Vehicle checked by dealer, who replaced transmission. Two weeks later, leak began again. Vehicle was checked again by dealer ,who determined that gasket was is leaking. Gasket was replaced. Approximately two weeks later, vehicle vehicle had 2 oil leaks.*ak

NoNoN NoneNone20020627

While driving transmission will slip out of gears, causing the vehicle not to have any power. Dealer notified.*ak

NoNoN NoneNone20020620

While driving 10 mph, power steering went out. Unable to steer vehicle.*ak dealer replaced power steering pump, steering rack and idler pulley. *tt

CrashNoN 3 InjuredNone20020611

Problems with abs. *mr the vehicle was in two accidents due to the inability to control the vehicle during normal driving conditions, where the abs did not work. The vehicle was in for repair 7 times. The following are repairs and or problems the vehicle experienced: torque converter replaced after transmission fluid was found low, exhaust leak fixed, washer fluid would spray when the turn signal and lights were on, shaking when the brakes were applied/resurfaced rotors, trunk leaked water, replaced multi-function switch to fix washer fluid problem, abs not working when there was a panic stop, left and right spindle assembly was replaced, front end rotors were replaced again, wheel alignment, the abs did not engage and caused an accident, and replaced left side outer tie rod end. *scc *jb

NoNoN NoneNone20020607

Transmission shift linkage cable broke at a bend. *ak

NoNoN NoneNone20020601

I own a 1999 mercury sable with all the bells and whistles. For the past year my windshield wipers turn on by themselves while i'm driving. My hands are on the wheel so it's not as if i'm setting them off. Have there been any other complaints like mine? What is the cause? Is there a recall on this condition? Thank you. D thank you . Donna o. *nlm

NoNoN NoneNone20020511

Speedometor keeps going down to 0, sometimes engine races, and vehicle will slow down, like it's in neutral. Please provide any further information.*ak

NoNoN NoneNone20020504

While driving 1999 mercury sable with 22800 miles ,the windshield wipers will come on for no apparent reason. Causing distraction for driver when driving. Dealership and mercury divison aware of problem unable to fix problem due to warranty expiration.*ak

NoNoN NoneNone20020330

While parking on two occasions since i purchased this vehicle, the engine suddenly and without warning started to race and only quickly depressing the brake pedal in a hard fashon prevents a possibly serious accident.*ak

CrashNoN 1 InjuredNone20020326

While driving at 45 mph consumer was hit on side of vehicle, knocking vehicle into a pole, and air bags deployed and exploded. Consumer hit steering wheel opposite to air bag.*ak

NoNoN NoneNone20020325

Vehicle shuts off all the time. Mechanic keeps replacing alternators.*ak *jg

NoNoN NoneNone20020224

When coming to a stop with foot on brakes, vehicle will begin to accelerate. Driver has to put car in neutral, and then back to drive for vehicle to stop racing. *jg *ak

NoNoN NoneNone20020208

While traveling at approximately 35 miles per hour on a two lane road i saw a tire tread shoot in front of my vechicle. I then heard a loud noise coming from the rear of my automobile i attempted to pull over and stop. The entire cap part of the tire was missing. Only the side walls remained. It took me quite some time to obtain tow service because i has in a dead zone for my cell phone. The tow truck driver which changed my tire said he would take care of the old cap. I was so tired from this ordeal and long wait for the tow truck after having to walk until i was able to get a cell signal that i did not think to save the cap. Controlling the car to a stop was very stressfull. There is damage to the mag whell and to the guards that surround that tire. I had the dealer examine the remaining 3 tires but found them to look ok. The car had been serviced by this dealer at a little of 35000 miles.I am fearfull that the remaing tires will fail without warning. The dealer took digital photographs to be forwarded to the engineers at ford.*ak (dot number: adur442368 tiresize: p205/65r15)

NoNoN NoneNone20020131

1) rack & pionion rod: at approximately 55000 miles, the rack and pinion seal blew out. This could have caused the power steering to fail and result in an accident. There was no viable reason for this componenet to fail. The car has never been in any kind of an accident. Repairs were approximately $700. 2) front axle/abs: a problem with braking began and resulted in brakes slipping and vibrating, causing a sound of metal on metal. Upon inspection it was determined that the ring/gear on the front drivers side of the axel was originally installed incorrectly. The gear should be approximately 3/8" from the bolts for the front wheels. However, in this instance, the gear has been grinding away the bolts. There is no evidence of the gear "slipping" it is and has always been in the same spot. This causes metal shavings to fall onto the abs sensor and results in the abs not working. This is a safety issue and could result in a crash due to the abs not working. Ford does not seem to want to fix this item even though it is clear that the car originally came from the manufacturer with this problem.*ak

NoNoN NoneNone20011225

Hard upshift and downshift while coming to a stop or pulling away. Once vehicle was stopped it would have a tendency at times to lurch forward while brake was on.. Upon taking the transmission down, the dealer found clutch material in transmission the ss3 was sticking, the accumulator o-ring was cut the forward drum ck.Vall sticint overdrive band burned and needed to exchange the entire transmission. Thankfully the trany was under warranty. However, now the repaired assy is only covered for 12000 miles or 12 months whichever comes first and we are naturally concerned that this might be a defect as the ford taures seemed to have trany problems in the 1197 to 1999 range which is why we did not buy one but went with the sable after checking nhtsa reports re: the vehicle itself. *ak

CrashNoN 1 InjuredNone20011220

Consumer was involved in a 30 mph side impact collision in which the driver and passenger front airbags failed to deploy. Consumer's vehicle was not equipped with side airbags, however the front airbag sensors should have been triggered because side of vehicle was smashed. Dealer has been contacted. *ak one person was injured in the accident. *jb

NoNoN NoneNone20011206

Auto has cut out while driving from time of purchase. *ak

NoNoN NoneNone20011115

Brake pedal is too close to throttle. Drivers foot is on the brake and gas pedals at the same time, accelerator over powers brake pedal, consumer feels this is very unsafe. *ak consumer stated he took vehicle to the dealer and he was informed that nothing was wrong.*slc

NoNoN NoneNone20011030

1999 mercury sable, original equipment, tire size p205/65r15, while pulling into driveway, the right front tire felt spongy. *ak dot number p5ur4423900, consumer states there was a split about 1 inch from the rim and 1/4 of an inch from the circumference of the tire, consumer also states that the other 3 tires are dry rotted in the same area and some are beginning to show signs of splitting, consumer is requesting reimbursement. *jb

NoNoN NoneNone20011014

Rack and pinion failed causing power steering to fail making the car unsafe to drive. While no accident occured, it was by luck. *ak

NoNoN NoneNone20010716

Transmission had to be replaced twic within 8 month period. *ak

NoNoN NoneNone20010713

Windshield wipers come on, for 1 to 3 swipes then shut back off, startling the driver. Soon to have young driver in household. I hope this doesn't end in accident from dealing with this problem. *ak

CrashNoN NoneNone20010609

When a moose impacted front and right side of vehicle while traveling at approximately 55 mph rear seat experienced structural collapse in frame of back of the seat. There were no injuries during this event. Please provide any additional information/attachments. *ak

NoNoN NoneNone20010531

Vehicle stalls intermittently at any speed. Vehicle taken to dealer numerous times, cannot duplicate t problem and is unable to remedy. *ak

NoNoN NoneNone20010531

On right side of vehicle wheel bearing has gone bad, vehicle is not making noises, and steering has become harder to control. Contacted dealer, and dealer not willing to do anything.*ak

NoNoN NoneNone20010507

Rear rotors were replaced,on advise of ford dealer. Supposedly caused by sand and salt on highway in winter. Yet, no such problem exists on front rotors.*ak

NoNoN NoneNone20010430

Consumer is having problems with engine . Contacted dealer.*ak suddenr engine surge, when coming to a stop or when stopped with foot on brake,.*jb

NoNoN NoneNone20010331

Consumer went to start vehicle and heard a clicking noise coming from underneath vehicle, and there was no power/ lights or electric power. Consumer had vehicle towed to an auto shop, and mechanic told him that starter failed and was replaced. *ak

NoNoN NoneNone20010329

While driving consumer started experiencing problems with brakes, the pedal had to be pushed down further than normal, and the brakes did not seem to work smoothly, while trying to stop for a light, the brakes failed completley and warning signal did not come on, consumer swerved onto the shoulder put the car in low gear and had pedal to the floor and vehicle finally stopped, vehicle was towed in and inspected and it was determined that the master cylinder contained black fluid, and that the cylinder needed to be replaced. *jb

NoNoN NoneNone20010329

Windshield wipers engage by themselves without warning startling the driver,they turn themselves off after a few swishes. *mjs

CrashNoN NoneNone20010324

Consumer was traveling at approximately 65 mph under rainy conditions when vehicle impacted a concrete embankment, sloping concrete under an overpass. Frontal air bags failed to deploy. Dealership has not examined vehicle, and no determination for this defect has been made. Please provide any additional information/attachments.*ak

NoNoN NoneNone20010305

No summary listed for abov evehicle. *ak

NoNoN NoneNone20010305

Power steering replaced on 6 march, 2001. Same problem again onmar8, repaired again. Consumer was told part used was a remanufactured part. Dealer stated it was a ford co. Directive not to use new parts.Vehicle still under warranty. *ak

NoNoN NoneNone20010301

Vehicle was standing still with park gear on when consumer turned vehicle on, and vehicle went forward without prior warning. *aik

NoNoN NoneNone20010228

Consumer states radio display only comes on when headlamps are on.*jb

NoNoN NoneNone20010224

No summary listed for above vehicle. *ak

NoNoN NoneNone20010114

Consumer noticed the front end shimmied when brakes were applied. Dealer determined that front rotors needed to be grounded. This happened first at 25000 miles, a second time at 48000 miles. Mr rotors grounded again at 50000 miles . Dealership suggested that rotors be replaced on next service. *tt *jb

NoNoN NoneNone20010107

Faulty engine sensor caused the coolant light to illuminate intermittently and the vehicle to stall, the vehicles engine had to be replaced due to a faulty bearing rod in the motor. Nlm

NoNoN NoneNone20001231

Transmission shift cable snapped, vehicle would not change gears. *slc

NoNoN NoneNone20001212

While driving, consumer lost all brakes and brake light came on, dealer found leak in rear cylinder and replaced both cylinders, consumer felt lucky because there was no accident and no injuries. *slc

NoNoN NoneNone20001112

I'm having trouble with the brake rotors warping every six to eight months.They usally turn or replace the rotos.I called ford in detroit on the problem but they are saying its nomal wear and tear.But if you go to the dealership they say they replace alot of these rotors and that this is normal .But when my car goes out warrnity at its 3/36000 miles the problem will become my problem.I don't think this normal and should be researched. I have been told that ford has had numerous problems with brake rotors but they put it off on customers driving habits.I work at a competors dealership and drive all day and don't have this problem with the van that i drive on a daily basis.If you could help it would bre appreciated... Thank you. *ak

NoNoN NoneNone20001108

When air conditionor or heater is on vehicle fills up with exhaust fumes. *ak

NoNoN NoneNone20001031

Vehicle was backfiring due to an unknown component which consumer felt could possibly result in a fire. Consumer has taken vehicle to a ford dealership three times, and was not able to determine cause of backfiring. This occurred approximately 75% of time during start up. Please provide any additional information/attachments.*ak

CrashNoN NoneNone20001022

Consumer was traveling about 35mph on a side street and another vehicle suddenly stopped. Applied brakes , and brakes didn't stop vehicle. Upon impact, airbags didn't deploy. Dealership was aware of incident.*ak

NoNoN NoneNone20001016

When using air conditioner instead of cool air it will blow hot air to the face where it could not be cut off.*ak

NoNoN NoneNone20001008

The dash light has come on twice and it had to be serviced for problems with the sensor and a valve not working properly in the exhaust system. The linkage broke once in a parking lot. It had to be towed in on flatbed.*ak

NoNoN NoneNone20000930

Consumer states she attempted to put vehicle in reverse, the engine felt as if it was going to fall out, consumer contacted dealership and vehicle was taken in for a transmission overhaul and repairs on three occassions.*jb

NoNoN NoneNone20000921

Almost caused a major accident but avoided fatalties. *ak

NoNoN NoneNone20000910

There is a bad mildew odor when operating the air conditioning system, the dealership is not able to rectify this problem. *cj

NoNoN NoneNone20000904

When driving, i have seen a few other recently-built mercury sable wagons "missing" their rear middle brake light. Thanks! *ak

NoNoN 1 InjuredNone20000829

Driver's rear seat belt was retracing and choking a five year old child. Was unable to release the belt, fireman had to cut the belt to free the child. Dealer notified and will replace belt without cost. *ak the consumer says that the seat belt should be designed with a release on the retractors to avoid this kind of horifying accident. *yh

NoNoN NoneNone20000726

Engine oil pump went wide open, loss of entire engine oil inventory. Motor seized, crank broke. Loss of control of vehicle *ak

NoNoN NoneNone20000612

Mold is developing in a/c system. Dealer was notified, and was unable to correct problem. Provide any further information.*ak

CrashNoN 2 InjuredNone20000606

While traveling 55 mph consumer ran into a dump truck, and air bags did not deploy. *ak

NoNoN NoneNone20000531

While driving in traffic going downhill vehicle started to shimmer. Also, vehicle shook so hard that it pulled steering wheel out of driver's hands. Consumer has contacted dealer. Dealer refused to provide any assistance.*ak consumer had the rotors replaced and now everything operates as normal, as the rotors would heat up, the pulsation would increase. *slc

NoNoN NoneNone20000430

I have problems getting into the fuel tank. It continually shuts off and/or spills gas on the ground. I did take the time to fight it once to get it filled up, but that took approx. 15 minutes. Otherwise, i can only pump enough gas in to register 1/2 to 3/4 full. *ak

NoNoN NoneNone20000430

Originally the problem began as a small leak into the passenger compartment during rainfall. Now is a major leak during smallest rainfall. Cooling/heating ducts began to emit strong musty odor. Now air will not pass through any ducts other than floor or defrost (a/c only passes through defrost outlet). Leak does not occur going through car wash which may be reason dealer was unable to duplicate problem. They told me "there is no leak, you must be bringing the water into the car some other way." the amount of water entering is significant! *nlm

NoNoN NoneNone20000429

Was driving along when the door came open by itself. After the door was shut the locks "locked " again. The door and others were already "locked". The same thing happend this morning except the door was just ajar it didn't completely open. I was traveling about 25 mph when it happened today. When i stopped and shut the door, the locks didn't reset or click as they did last night. *ak

NoNoN NoneNone20000429

Vehicle was parked with keys in ignition. Was not able to shift into park. Neighbor checked under hood & found transmission wires for shift lever had snapped. Wires were unhooked before lever was able to shift into park. Contacted dealership & service truck towed vehicle to dealership. *ak *ml

CrashNoN NoneNone20000310

Veicle involved in front collision with a 35-40 mph impact due to failure of brakes. Upon impact, dual airbags did not deploy, which could have caused injuries. Please provide further information. *ak

NoNoN NoneNone20000224

Tire developed a 3 inch long bubble in sidewall, dealer would not replace, told to take it to general tire. General claimed i ran over something (which i had not) and would not replace under warranty. I replaced tire at my expense for safety reasons.( dot number: tire size: p205/65/r1 )

NoNoN 1 InjuredNone20000222

I reported this over two weeks ago and have not heard from a nhtsa representative. Please call 937-890-2110. No safety defect listed in the summary. *ak

NoNoN NoneNone20000211

The dealer tried 3 times to replace the seat belt but twice the replacement part was also broken. *ak

NoNoN NoneNone20000201

While driving on i-95 started rain/downpour tried to turn on the windshield wipers and they would not work, then the lights on the dashboard came on/airbag light would not go off, and windows would not go up or down. Consumer stopped vehicle until rain stopped, then drove to a near by mechanic, and they said it was an electrical problem. Took to dealer they said they would check the system out. Then they test drove vehicle, and said it was okay. Consumer was petrified to drive on i-95, especially when needing windshield wipers. *ak

NoNoN NoneNone19991231

Consumer stated windshield wipers would not work fast enough in heavy rain. Mr manufacturer notified. *tt *jb

NoNoN NoneNone19991221

The turn signals will not operate when the weather is below 20 degrees, however, once the inside of the vehicle has warmed up the signals will work. *slc

NoNoN NoneNone19991203

The highbeam on both headlights failed; previously the light switch was extremely hot.

NoNoN NoneNone19991117

Tl*the contact owns a 1999 mercury sable. While driving at an unknown speed, the consumer drove over a small puddle of water, which caused the power steering to lock up. A few seconds later, the power steering returned. The contact believes that the steering fails whenever the serpentine belt gets wet. The belt must dry off before he can gain control of the vehicle. The vehicle has not been diagnosed. The failure has occurred between five and six times. The failure and current mileages were 140,000. Updated 07/17/09. *lj updated 07/20/09.*jb

NoNoN NoneNone19991116

Started from a stopped position and heard a loud bang from under the car. Looked under the car to see if i had hit something.Nothing in sight.As i drove home, i noticed the car pulled to the rightand the air bag light blinked. Dealer investigated and stated that i must have hit something very hard because the sub frame assembly and passenger lower control arm were bent. I am the only driver and have never hit anything. Repair charge was $2056. *ak

NoNoN NoneNone19991105

Problem first noticed as engine overheated and a coolant leak occurred... Debris in cooling system creates a blockage and heater works intermittently. Still overheats after radiator flushes to clean system. I have been advised by the mechanic to either sell the car or replace the entire cooling system. *la

NoNoN NoneNone19991018

Consumer was driving 30 - 35 mph tie rod popped out, disabling steering making vehicle go out of control. Consumer almost had an accident. Consumer was driving under normal weather conditions. *ak

CrashNoN 2 InjuredNone19991007

Vehicle was involved in a head on crash at 45 mph. Neither airbag deployed. Police, fire, rescue, towing company, autobody and delaership all said "something is wrong with this vehicle, airbags should have gone off, you should have this checked out." attempted for three months to get ford to send a ford representative to investigate. Ford legal got involved, all they ever said (verbally) is "the car is safe" and refused to have anyone from ford look at the system. Ford legal was more concerned about an injury lawsuit than a possible defect. Ford legal told me "if you suspect there's a problem with your airbags, you should take it up with your insurance company." figure that one out!*ak

NoNoN NoneNone19990908

Driver took foot off accelerator to decelerate when the vehicle would not slow down which could have resulted in an accident. *ak

NoNoN NoneNone19990907

Consumer was driving home and vehicle started t0 smoke. Consumer left the car on the side of the road, another vehicle assisted her in a car jump. The gentleman opened up hood and noticed oil leaking from underneath vehicle. Consumer stated that she had her oil changed twice from the dealership. Also, the oil filter was just hanging there, no oil was in the vehicle at the time. *ak

NoNoN NoneNone19990827

Getting ready to back out of the garage applied the brakes, and the brake pedal didn't go down. Consumer contacted dealer. *ak

NoNoN NoneNone19990822

There are a bunch of little specks through out the windshield that makes driving hard when the sun is shining. The problem was reported to manufacturer and dealership. The problem has not been corrected. Please provide any further details.*ak

NoNoN NoneNone19990813

Reporting raw fuel is getting into the vaporized systm, causing vehicle to stall while driving. Seeking help from nhtsa on this matter or provide additional information. *ak

NoNoN 1 InjuredNone19990624

The rear center shoulder belt hooks over a pin on the buckle. There is no positive lock or unlock mechanism. We followed the instructions in the owner's manual about how to connect the rear center shoulder belt. The shoulder belt suddenly disconnects when the passenger happens to move a certain way. The belt rapidly retracts and the metal buckle hits the right rear passenger in the face or eye. A positve lock should be installed so the rear center shoulder belt will stay latched until it is intentionally released. This car was rented from hertz company in maui, hawaii, so i do not know details such as vin number. *ak

NoNoN NoneNone19990610

When shifting the car into reverse it would hesitate and would eventually shift after repeated attempts. After a couple days the car would not shift into reverse from park but would if it was first put into drive and then reverse. Then it would not shift into any gear and would freely coast on an incline. I had to have the car towed on a flatbed from my driveway to a dealership. They had it for 5 days, did not fix it correctly and i had to take it back in for service. The shift cable had to be replaced. *ak

CrashNoN 2 InjuredNone19990609

While driving on highway at 55 mph, suddenly steering wheel went out of control to the right, causing vehicle to do a 180 degree turn, then rolled over two complete turns. Upon impact, air bags failed to deploy, resulting in minor injuries. Dealer/manufacturer have been notified. *ak

NoNoN NoneNone19990531

While making a left turn with turn signal and windshield wipers on, windshield wiper fluid would automatically come out. Visiblity would be very difficult since the fluid came out unexpectedly, and consumer could get into an accident. *ak

CrashNoN NoneNone19990526

Vehicle rolled on a slight incline while in park , resulting in a minor collision. The dealer has been notified. *ak *adj

NoNoN NoneNone19990510

While driving and applying the brakes, brakes slipped and then vehicle stopped. *ak

NoNoN NoneNone19990430

The sepentine belt broke. Nlm

CrashNoN NoneNone19990419

Was slowing down to exit onto ramp, when suddenly vehicle accelerated forward without warning. Foot was on brakes. Vehicle spun around twice & then hit guardrail. *ak

NoNoN NoneNone19981114

Consumer experiencing problem with dealer honoring mfr. Recall notice # 98s-31 & nhtsa recall 98v-288 000 concerning ford/ transmssion oil cooler line . An incorrect transmission oil cooler line was installed, the line contacts the anti-lock braking system module support bracket and overtime. Can wear and develop a leak onto the exhaust manifold or catalytic converter, which can result in a fire. *ak

NoNoN NoneNone19981017

The car pulls sharply to the right under accelleration. Then when it is freewheeling it pulls to the left. The car has been in for repairs 3 times and has been out of service for almost 60 days. The problem has not been corrected and ford refuses to do any more. At a market research meeting 5/21/99 ford.

NoNoN NoneNone

The drivers seat belt will not stay fastened, dealer put an extension on the seat belt but it comes loose also. Nlm

NoNoN NoneNone

While parking vehicle at a parking garage consumer took a down ramp towards an empty space when consumer put foot on the brake pedal it went to the floor but the vehicle did not stop and hit a concrete wall. Nlm

NoNoN NoneNone

When consumer placed foot on the brake the pedal went to the floor without any deceleration of the vehicle, as a result the driver swerved into a driveway and parking lot, after pumping the brake a few times the braking power returned, a mechanic diagnosed the problem as a master cylinder seal failure, after this replacement the problem reoccured.

NoNoN NoneNone

Vehicle makes a loud clunk when making a right turn. Nlm

NoNoN NoneNone

Odor of hot transmission fluid / oil entering interior at vents, vehicle at operating temperature. Most noticable at complete stop. No leaks visible, suspect fumes from transmission vent being drawn into air intake for ac system past the opening of the hood hinges at cowl. *ak

NoNoN NoneNone

When stivers' body shop repaired the body, they failed to replace the certification label. They refuse to replace it. Without it, there is no way to know what the correct tire pressure is.

NoNoN NoneNone

The windshield wipers turn on without the switch being turned on. This occurs randomly and can be aggravated when the car goes over a bump. Nlm

NoNoN NoneNone

On a recently purchased 1999 mercury sable there are minute scratches within the area of the windshield swept by the wipers. These scratches act as a refractor causing glare when traveling toward the sun and from oncoming vehicles lights and overhead street lights, etc. Upon further investigation it was noted that when the washer was actuated that the wipers would make an upward sweep prior to fluid being dispensed onto the windshield. The wiper action scoured the windshield with the dirt or deposits on the glass causing these scratches. My wife stated the glare is similar to that she experience prior to her cataract surgeries. From a recent discussion with a service manager of a ford dealer it was learned that most late model ford products washer operate the same way, i.E. The washer pump motor and wiper motor are energized simultaneously and the delay of the fluid application is due the fluid having to be pumped from a remote reservoir. Nlm

CrashNoN NoneNone

Vehicle unexpectedly accelerated forward after coming to a complete stop. Vehicle hit another parked car head-on. Dealer has not seen vehicle. *ak

CrashNoN 2 InjuredNone

Consumer was involved in a head-on crash while driving 55 mph, crashing into a dump truck. Upon impact, neither driver's side nor passenger's side air bag deployed, causing injuries to both driver and passenger . Consumer has contacted dealer. Please provide any further details. *ak

NoNoN NoneNone

Front passenger side seatbelt does not release from retracting mechanism, causing seat belt to become inoperable. Please give any further details. *ak

NoNoN NoneNone

Consumer called complain about the windshield washer system having problems with a white part around the windshield. Dealer stated that is how the windshield works. Also stated that when the windshield is on use it scratches the windshield on the vehicle. Ts

NoNoN NoneNone

The ignition is very hard to turn. Sometime a pair of pliers had to be use to turn it. The dealer has been contacted. *nlm

CrashNoN NoneNone

While traveling 40 mph vehicle was involved in crash. Upon impact, air bags did not deploy. *ak

NoNoN NoneNone

Vehicle's driver side seat belt defective. *mr when pushed into the socket to secure the driver, it would pop out and would not remain unless forced. The belt would also tighten and fit snug to the point where the driver was unable to lean forward. (the consumer would be unable to see if anyone was coming) the dealer would not fix the vehicle. *scc *jb

NoNoN NoneNone

Problems with safety belt becoming undone after being secured. *mr when the seat belt latch was pushed into the socket firmly it occasionally popped out. It had to be pushed into position then juggled in order for it to latch correctly. The belt would also tighten so snugly on the occupant that they could not lean forward to adjust the dash controls or see through the mirrors. *scc *nlm

NoNoN NoneNone

While backing out from a driveway consumer heard a popping noise coming from the front. The right passenger tire blew out. Vehicle was taken to the dealer for inspection, and mechanic determined that the coil spring needed to be replaced. *ak

NoNoN NoneNone

The rear bumper designed without a rubber strip to step on making the bumper sippery. Yh

NoNoN NoneNone

Car surged forward despite the use of brakes, making it very difficult to control increase in speed. This was immediatley followed by a series of engine stalls. Dealer unable to locate a defect. *ak

NoNoN NoneNone

Note******i did not have any failures!! My reason for writing is to complain about the frequent shifting of the automatic transmission. In addition, the brakes vibrate at high speed usually between 55-70 when braking. To be fair i reported and had the car serviced when the brakes first vibrated. The service manager reported that there were heat marks on the disc's. My principal driving is highway with limited braking. The dealer shaved the rotors (which bothered me given that there was less then 10,000 miles at the time), and the vibration disappeared. I am however once again seeing some slight vibration. Tire wear appears to be normal. Getting back to the rotors, i am concerned that the life of the rotors having been cut will be short. As for the transmission this has just started, and i haven't yet scheduled a service call. I have spoken to several people who own either taurus's or sables's and the recurring problem seems to be the transmissions. What do you guys say?

NoNoN NoneNone

Front passenger side seatbelt retractors do not retract in cold weather; temperatures of minus five degrees or less. Has to be brought inside to function correctly. Dealer can't fix. *ak

NoNoN NoneNone

Upon starting vehicle, it will surge about 6 inch movement while still in park, causing safety hazard. *ak

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