2017 PETERBILT 389Peterbilt 389 2017

Vehicle Details: Recalls, Investigations, Consumer Complaints, Decoded VIN Details, Service Bulletins

Below you will find all available information on the 2017 PETERBILT 389, manufacturered by Peterbilt Motors Company.
The vehicle is described as a 6x4 Truck-tractor (Cab only, or with any number of trailing unit; any weight).

ManufacturerKnown WMI(s)Fuel Type
PETERBILT1XP 2NP 3BP Diesel
PETERBILT VIN Decoder

Use the box here to look up VINs from PETERBILT as well as other manufacturers

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Frequently Asked Questions
  • Where is the 2017 PETERBILT 389 produced?
     - The 2017 PETERBILT 389 is produced in Denton Texas, United States (usa).
  • Are there recalls for the 2017 PETERBILT 389?
     - There are 14 recall(s) for the 2017 PETERBILT 389, additional information is below.
  • What is the GVWR of a 2017 PETERBILT 389?
     - The 2017 PETERBILT 389 has a GVWR of Class 8: 33,001 lb and above (14,969 kg and above) lbs.
NHTSA Mandated Recalls
  • Recall 146468 [USA]: If the driver unknowingly operates the vehicle without the abs functioning, there would be an increased risk of a crash.

  • Recall 148223 [USA]: An electrical short circuit can increase the risk of a fire.

  • Recall 127141 [USA]: If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. the engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.

  • Recall 125698 [USA]: An engine stall can increase the risk of a crash.

  • Recall 120517 [USA]: If the brake lights do not illuminate when the brakes are applied, other drivers will be unaware the vehicle is stopping, which can increase the risk of a crash.

  • Recall 126045 [USA]: A partial tread separation may increase the risk of a crash.

  • Recall 119903 [USA]: An engine stall can increase the risk of a crash.

  • Recall 2020148 [Canada]: Lights and instruments

  • Recall 2020090 [Canada]: Electrical

  • Recall 2018527 [Canada]: Fuel supply

  • Recall 2018389 [Canada]: Brakes

  • Recall 2017361 [Canada]: Fuel supply

  • Recall 2016603 [Canada]: Brakes

  • Recall 2016289 [Canada]: Engine

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • E304 - ENGINE AND ENGINE COOLING: Emissions recall certain vehicles with paccar mx-11 and mx-13 emy2016 engines with less than 300,000 miles (482,803 km) have been shown, in testing, to exceed regulatory limits for nox and n2o emissions. This bulletin now applies to b
  • E279 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: An engine software defect exists in certain vehicles equipped with emy17 mx-13 and mx-11 engines that pertains to timer action and count calibrations for a time-based diagnostic. This diagnostic action checks fuel pressure and has no negati
  • 32-019 - STRUCTURE: Fix as fail a?? Chassis that were manufactured with certain battery cable routing brackets may experience rubbing or chafing of the battery cables.
  • 01-082 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR: Certain model 389 chassis are experiencing freezing of the a/c evaporator or frosting of the compressor and suction line. A field resolution is available to solve this issue.
  • 34-093 - ELECTRICAL SYSTEM: 34-093 model 389 78-inch sleeper 12v power port supplier change
  • 23-005 - VEHICLE SPEED CONTROL: Clutch pedal linkage lubrication service interval information is missing from the service manual for model 365, 367, and 389 chassis.
  • 45-064 - ENGINE AND ENGINE COOLING: Info only - paccar is introducing over-the-air (ota) software updates for engine my17 and newer chassis equipped with cummins x15, x12, isx12, isx12n, l9n, px-7, and px-9 engines the technology will leverage the existing remote diagnostic c
  • 14-043 - SUSPENSION: Fix-as-fail on certain chassis with low air leaf suspension or low-low air leaf suspension, the height control valve (hcv) arm may be rubbing on other components when the bend in the arm is facing outboard. Flipping the bend in the hcv arm
  • 13-060 - BRAKES (PWS): The service information for bendix air dryer maintenance is being updated to include new procedures.
  • 51-013 - EQUIPMENT: Due to major data carriers phasing out 3g networks, chassis currently utilizing first generation peoplenet mobile gateway (pmg001) will experience severe 3g service degradation as early as january of 2022. Chassis currently utilizing 3g ant
  • 43-071 - FUEL SYSTEM, DIESEL: Fix-as-fail a?? Due to undersupply issues, only a limited supply of diesel exhaust fluid (def) sensors are available. As a temporary solution, after paccar confirms a def sensor is not available, a temporary software update will allow a veh
  • E271 - ENGINE AND ENGINE COOLING: An engine software update is required to resolve obd system readiness, def doser diagnostics, and otherobd system software related issues.
  • FRN11151CustLtr - WHEELS: Sample customer letter - field repair 11151: steering column mounting bolts loose.
  • FRN216-1Custltr - STEERING: Sample customer letter - 216-1 dana intermediate steering shaft unseated or missing c-clip.
  • E265 - ENGINE AND ENGINE COOLING: Selected engines have been identified to receive a camshaft inspection and an update for improved camshaft lubrication.
  • 02-160 - EQUIPMENT ADAPTIVE/MOBILITY: Information only ⿿ windshield washer pumps have a high no trouble found rate. Washer pumps may fail to spray due to a clogged filter.
  • 116-1 - EQUIPMENT: Smartnav 2.0 hardware retrofit for quality validation and vehicle validation units.
  • 02-158 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Fix as fail: peterbilt has determined that certain model 348, 365, 367, 382, 384, 386, 388, 389, 567, 579, and 587 trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers that co
  • 13-054 - BRAKES (PWS): Fix-as-fail - bendix new-gen lightweight steer axle drum brake spider cracking
  • 32-015 - ELECTRICAL SYSTEM: Information only: this bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplet
  • 43-067 - STRUCTURE: Fix as fail: for all conventional models, except 387/587, equipped with side-of-cab (⿿soc⿝) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the soc exhaust stacks may not be tightened properly. This may allow the
  • 11-001 - POWER TRAIN: Information only: hendrickson softek front axle maintenance intervals and requirements.
  • 18PBB - EQUIPMENT ADAPTIVE/MOBILITY: Safety recall bulletin: updated with permanent repair path for phase 1 vehicles. The tractor abs lamp may not illuminate when abs controller loses battery and/or ignition power. Nhtsa recall number is 18v368. Non compliance to fmvss and
  • 20PBA - EQUIPMENT ADAPTIVE/MOBILITY: "safety recall: nhtsa recall number is 20v130. A defect, which relates to motor vehicle safety, may exist in certain model 365, 389, 567, and 579 vehicles manufactured between april 18, 2014 and march 09, 2020 with a left-hand under hood
  • 20 PBC - SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT: Safety recall interim bulletin: the tractor abs lamp may not illuminate when abs controller loses battery and/or ignition power. Nhtsa recall number is 20v199 non compliance to fmvss and cmvss 121 and 136. Resolution is to reflash softwa
  • 43-066 - STRUCTURE: Def tank covers may become loose and potentially crack on vehicles built before october 2019 with def tank part number m86-6221-003**(tank-def medium assy) and m86-6222-003**(tank-def large, assy). Resolution is to resolve the vibration on
  • 34-085 - VEHICLE SPEED CONTROL: Information only a?? Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
  • 20PBA - ELECTRICAL SYSTEM: Safety recall interim bulletin: peterbilt has decided that a defect, which relates to motor vehicle safety, may exist in certain model 365, 389, 567, and 579 vehicles manufactured between april 18, 2014 and september 30, 2019 with a left-ha
  • 32-016 - EQUIPMENT: Information only: proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
  • 34-085 - ELECTRICAL SYSTEM: Information only: vehicles may have the connector seal on the wheel speed sensor incorrectly installed, which may lead to sensor corrosion.
  • 03-071 - ELECTRICAL SYSTEM:SOFTWARE: Information only - vehicles built with namux software from 2013 to present may experience accuracy issues with the tachometer. The issue can be temporarily resolved using any one of the included procedures.
  • 01-075 - ENGINE AND ENGINE COOLING: Information only: this bulletin provides guidance for repairing an air-conditioning system after internal failure of the a/c compressor.
  • 16-041 - SUSPENSION: Non safety campaign: peterbilt has determined that certain model 365, 384, 386, 388, 389, 3895, 587 and 579 vehicles built between march 27, 2012 and january 20, 2019 with flex air suspension in a 6x2 configuration have u-bolts that may fa
  • TIB43-062 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Information only â¿¿ this bulletin provides information about the california air resources board (carb) periodic smoke inspection program (psip) and heavy duty vehicle inspection program (hdvip).
  • 42-056 - ENGINE AND ENGINE COOLING: Fix-as-fail -??A? Composite fittings used in the cooling system may crack, resulting in coolant leaks. Brass fittings are available to replace the composite fittings.
  • 42-058 - ENGINE AND ENGINE COOLING: Fix-as-fail: two separate causes have been identified as root cause of intermittent low coolant indicator illumination.
  • 34-066 - ELECTRICAL SYSTEM: Information only - quick reference guide for electric harness damage repairs.
  • 03-070 - EQUIPMENT ADAPTIVE/MOBILITY: Fix as fail: vehicles built 11/30/15 to 7/18/16 may display an error message in the service advised display after updating cecu software.
  • 34-077 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Information only: proper instructions for closure of power distribution box cover to prevent corrosion.
  • 13-049 - ELECTRICAL SYSTEM:SOFTWARE: Information: bendix acom software version 6.16.5.0 for diagnostics may introduce an unrecoverable error. Notice to dealers to replace this version with older software version until bendix introduces new version.
  • 03-064 - ELECTRICAL SYSTEM: Information - recommended practices for updating esa software
  • 26-031 - POWER TRAIN: Non-safety campaign - chassis with eaton manual or ultrashift transmissions may experience loosening of the bellhousing bolts.
  • 7-17 - WHEELS: Fix-as-fail ? There is an updated plug to fix leaking steer axle hubcaps.
  • 10161 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Fix-as-needed - smartnav software update is available for improvements to in-call audio, radio settings and wheel seek functionality.
  • 16-16 - ENGINE (PWS): Fix-as-fail: updated procedure for models with engine-overspeed warning brought to dealership.
Known Recall Investigations
  • Quarter fender failures investigation # PE20015

    The office of defects investigation (odi) is opening this preliminary evaluation (pe) on model year (my) 2017 - 2019 peterbilt and kenworth vehicles equipped with quarter fenders. Odi has received reports with allegations of quarter fender failures resulting in road debris or collateral damage to the subject vehicle. Peterbilt and kenworth vehicles are highly customizable, with several options for fenders.Quarter fenders are approximately two feet by two feet square and can be made of either plastic or metal.N some events the plastic fenders have fractured leaving only the mounting tube. The separated pieces of plastic or metal fenders pose a safety risk to both the subject vehicle and other motorists and pedestrians who may be struck by the separated fender.Odi is aware of one (1) consumer complaint alleging multiple separations. One such separation reportedly damaged the air brake system. Odi is aware of additional fleet reports of quarter fender failures.During complainant interviews, odi learned that the alleged defect in the plastic fenders may be limited to a specific production period. Fleet interviews indicated that only factory equipment fenders fractured, and replacements performed better.A preliminary evaluation has been opened to determine the frequency and severity of this failure mechanism and understand the conditions that might influence this failure on the subject vehicles.The odi report cited above can be reviewed at: http://www-odi.Nhtsa.Dot.Gov/owners/searchnhtsaid using complaint identification number 11349017.

  • Intermittent loss of power steering assist investigation # PE20006

    On may 1, 2020, the office of defects investigation (odi) opened pe20006 to investigate complaints of intermittent loss of power steering assist in daimler truck north america (dtna), volvo trucks of north america (volvo) and paccar vehicles equipped with a zf/trw (trw) thp60 steering gear.  the investigation focused on 2010-2020 dtna freightliner cascadia, m2 and wst; volvo vn, vah and vhd and paccar 337, 365, 389, 567, 579 model vehicles.Field reports and interviews with fleet drivers allege that high power steering fluid temperatures could result in internal seal and bearing failures causing pressure fluctuation, affecting left and right-hand turns.  the inability of the driver to steer the vehicle as intended can increase the risk of a crash and injury. Odi analyzed data provided by trw, dtna, volvo, and paccar in response to individual information request letters.Odi found that most failures occurred within the first two years and/or 50,000 miles of service.  the claim rate decreased with time and miles in service and remained less than 0.5%. Odi normalized data from each of the manufacturers and determined that there was not a substantial difference in the failures.Additionally, trw improved a seal in the steering gear in december 2015.Trucks built on or after 2016 (as 2017 and newer model years) show a decreasing trend of failures. In view of the overall low failure rate, the nature of early-life failure, and failure rate trending downward for model years 2017 and newer, this preliminary evaluation (pe) is closed.  the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.The agency reserves the right to take additional action if warranted by future circumstances. To review the odi reports cited in the closing resume odi report identification number document, go to nhtsa.Gov.

NHTSA decoded information from VIN

138 Results returned successfully. NOTE: Any missing decoded values should be interpreted as NHTSA does not have data on the specific variable. Missing value should NOT be interpreted as an indication that a feature or technology is unavailable for a vehicle.

Variable Value
Body ClassTruck-Tractor
Brake System TypeAir
DisplacementCC12900.0
DisplacementCI787.20629882204
DisplacementL12.9
Drive Type6x4
Engine ConfigurationIn-Line
Engine Cycles4
Engine Cylinders6
Engine ManufacturerPACCAR
Engine ModelPACCAR MX/MX-13
Error Text0 - VIN decoded clean. Check Digit (9th position) is correct
Fuel Type PrimaryDiesel
GVWRClass 8: 33,001 lb and above (14,969 kg and above)
MakePETERBILT
MakeID495
ManufacturerPETERBILT MOTORS COMPANY
Manufacturer Id1033
Model389
ModelID2794
Model Year2017
NCSA Body TypeTruck-tractor (Cab only, or with any number of trailing unit; any weight)
NCSA MakePeterbilt
NCSA ModelMedium/Heavy - CBE
Plant CityDENTON
Plant Company NamePeterbilt
Plant CountryUNITED STATES (USA)
Plant StateTEXAS
VIN1NPXDP9X9HD419862
Vehicle TypeINCOMPLETE VEHICLE
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20190207

Heat from the new def requirements are causing problems. The heat off of the def system stays trapped under the vehicle. Which is causing early wear on electrical harnesses along with axle seals. I've replaced 3 wheel seals and 2 front differential seals. The def harness has failed twice now. Please look into this. The heat stays under these vehicles. And the manufacturer will not accept responsibility for this. *dt*jb

Common OBD-II Error Codes
  • C1909 [1] Ride Control RF Shock Actuator Circuit Failure
Latest VINs Decoded for this Manufacturer
VIN Year Model Manufactured In
1XPXD49X0HD3909522017389DENTON TEXAS, UNITED STATES (USA)
1NPXDP9X9HD4198622017389DENTON TEXAS, UNITED STATES (USA)
1NPXX4EX8HD3420562017389DENTON TEXAS, UNITED STATES (USA)
1XPXDP9X5HD3879662017389DENTON TEXAS, UNITED STATES (USA)
1XPXDP9X2HD4406242017389DENTON TEXAS, UNITED STATES (USA)
1XPXD49X9HD3911452017389DENTON TEXAS, UNITED STATES (USA)
1NPXLP9X7HD3877072017389DENTON TEXAS, UNITED STATES (USA)
1NPXLP9X6HD3894022017389DENTON TEXAS, UNITED STATES (USA)
1XPXD49X1HD4227582017389DENTON TEXAS, UNITED STATES (USA)
1NPXDP9X1HD4449172017389DENTON TEXAS, UNITED STATES (USA)
1XPXDP9X9HD3652122017389DENTON TEXAS, UNITED STATES (USA)
1NPXDP9X6HD3693562017389DENTON TEXAS, UNITED STATES (USA)
1XPXDP9X6HD4344542017389DENTON TEXAS, UNITED STATES (USA)
1NPXD49X7HD3570192017389DENTON TEXAS, UNITED STATES (USA)
1XPXD40X2HD4096582017389DENTON TEXAS, UNITED STATES (USA)
1XPXD40X4HD4143302017389DENTON TEXAS, UNITED STATES (USA)
1NPXX4EX1HD3215962017389DENTON TEXAS, UNITED STATES (USA)
1XPXAP8X2HD4319822017389DENTON TEXAS, UNITED STATES (USA)
1XPXDP9X8HD4511432017389DENTON TEXAS, UNITED STATES (USA)
1XPXD79X0HD3913602017389DENTON TEXAS, UNITED STATES (USA)
1XPXD49XXHD3911232017389DENTON TEXAS, UNITED STATES (USA)
1XPXD49X3HD4333902017389DENTON TEXAS, UNITED STATES (USA)
1XPXD49X9HD3909512017389DENTON TEXAS, UNITED STATES (USA)
1NPXLP9X4HD3495282017389DENTON TEXAS, UNITED STATES (USA)

Nearby VIN Numbers: 1XPXD49X79D761882 |

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