SUBARU SubaruSubaru Subaru

Vehicle Details: Recalls, Investigations, Consumer Complaints, Service Bulletins

Below you will find all available information on the SUBARU Subaru.

ManufacturerKnown WMI(s)Fuel Type
SUBARU
SUBARU VIN Decoder

Use the box here to look up VINs from SUBARU as well as other manufacturers

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Sub-models: - Subaru Truck -

Frequently Asked Questions
  • Are there recalls for the SUBARU Subaru?
     - There are no recalls in our database for the SUBARU Subaru.
NHTSA Mandated Recalls
  • Recall 65970 [USA]: Vehicle category: passenger vehicles.system: lighting and communications; turn signal flasher, model no. tr659.consequences of

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • 15-281-21R - ENGINE AND ENGINE COOLING: This bulletin will focus on the remote engine start (res) takeover process and potential customer concerns which may arise when taking over operation of the vehicle after starting it using the gen2 starlink telematics res feature.
  • 02-191-22R - ENGINE AND ENGINE COOLING: This bulletin announces the availability of a new genuine subaru engine oil filter.
  • 15-298-22R - ELECTRICAL SYSTEM: This bulletin announces the preferred practices to be used when handling vehicles equipped with gen2 telematics which are enrolled in the subaru starlinka? Security plus service featuring stolen vehicle recovery plus with immobilizer.
  • 09-51-08R - ENGINE AND ENGINE COOLING: "the purpose of this bulletin is to advise of soaa??S revised catalytic converter recycling program shipping procedure. "
  • 15-300-22R - ELECTRICAL SYSTEM: This bulletin provides the diagnostic procedure for the starlink remote engine start (res).
  • Subaru TechTips - ELECTRICAL SYSTEM: Subaru service and technical support line newsletter (qmr of the month).
  • TKA-17R, TKB-17R - AIR BAGS: Subaru of america, inc. Has determined that a defect, which relates to motor vehicle safety, exists in certain subaru vehicles listed, equipped with a non-desiccated takata-sourced passenger side frontal airbag containing the propellant pha
  • TKA-16R, TKB-16R - AIR BAGS: Subaru of america, inc. Has determined that a defect, which relates to motor vehicle safety, exists in certain subaru vehicles listed, equipped with a non-desiccated takata-sourced passenger side frontal air bag containing the propellant ph
  • TKA-19R, TKB-19R - AIR BAGS: Subaru of america, inc. Has determined that a defect, which relates to motor vehicle safety, exists in certain subaru vehicles listed, equipped with a non-desiccated takata-sourced passenger side frontal airbag containing the propellant pha
  • TKA-18R, TKB-18R - AIR BAGS: "subaru of america, inc. Has determined that a defect, which relates to motor vehicle safety, exists in certain subaru vehicles listed, equipped with a non-desiccated takata-sourced passenger side frontal airbag containing the propellant p
  • Subaru Tech Tips - ELECTRICAL SYSTEM: Subaru service and technical support line newsletter (qmr of the month)
  • DCM FOTA Announc - ELECTRICAL SYSTEM: Dcm fota announcement
  • 15-130-08R - EQUIPMENT: This bulletin details an important regulation issued by the national highway traffic safety administration (nhtsa) which impacts the way some vehicles with accessories are sold.
  • 02-191-22R - ENGINE AND ENGINE COOLING: This bulletin announces availability of the new genuine subaru engine oil filter.
  • SubaruNet Announ - ELECTRICAL SYSTEM: To improve our customera??S experience with software updates, bug fixes and performance enhancements, we are launching the next wave of cp1.5 head unit fota to eligible customers who are subscribed to starlink safety plus. This next wave wi
  • Subaru TechTips - ELECTRICAL SYSTEM: Subaru service and technical support line newsletter. ( escalation process)
  • Subaru TechTips - ELECTRICAL SYSTEM: Subaru service and technical support line newsletter. (qmr of the month).
  • RC203 - ELECTRICAL SYSTEM: Production issue a?? Cp1.5 head unit incorrectly displaying open rc201, rc202, rc203, or rc204 recall/ campaign.
  • RC202 - ELECTRICAL SYSTEM: Production issue a?? Cp1.5 head unit incorrectly displaying open rc201, rc202, or rc203 recall/campaign.
  • RC201 - ELECTRICAL SYSTEM: Production issue a?? Cp1.5 head unit incorrectly displaying open rc202 recall/campaign.
  • Subaru TechTips - ELECTRICAL SYSTEM: Subaru service and technical support line newsletter. (qmr of the month)
  • 15-304-22R - ELECTRICAL SYSTEM: This service information bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of infotainment concerns.
  • Subaru Techtips - ELECTRICAL SYSTEM: Subaru service and technical support line newsletter. (qmr of the month june)
  • Subaru Tech Tips - ELECTRICAL SYSTEM: Subaru service and technical support line newsletter. (qmr of the month)
  • 15-247-19R - ELECTRICAL SYSTEM: "harman navigation a??Route calculation unsuccessfula?? Message. (issue has been resolved in past firmware updates, please see tsb 15-236-18r for software update bulletin for procedure)."
  • Subaru Tech Tips - EQUIPMENT: Article locater
  • SubaruTech Tips - ELECTRICAL SYSTEM: Subaru service and technical support line newsletter. (special edition 2)
  • SubaruTech Tips - ELECTRICAL SYSTEM: Subaru service and technical support line newsletter. (special edition)
  • SubaruTech Tips - ELECTRICAL SYSTEM: Subaru service and technical support line newsletter. (april qmr of the month)
  • 12-249-23R - EQUIPMENT: This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces.
  • WQL48 - AIR BAGS: Wql48, wqm49 takata front passenger air bag inflator recalls shipping charges
  • TrainingQ4 - EQUIPMENT: Subaru parts advisor (counter persons) certification training q4
  • TechTIPS2 - EQUIPMENT: Subaru service and technical support line newsletter
  • TechTIPS1 - EQUIPMENT: Subaru service and technical support line newsletter
  • TechTIPS - EQUIPMENT: Subaru service and technical support line newsletter
  • RS160 - EQUIPMENT: New open recall is the ideal way to inform your customers and keep them aware of any open factory recalls or safety campaigns.
  • rev101514 - POWER TRAIN: Transmission worksheet
  • Announcements7 - AIR BAGS: Returns to takata for wql48 and wqm49 air bag inflator
  • Announcements6 - EQUIPMENT: Any fujitsu ten audio/ navi units or sd cards that were replaced by exchange units are requested to be returned as soon as possible by the vendor.
  • Announcements5 - ENGINE AND ENGINE COOLING: Revision to catalytic converter return program
  • Announcements3 - AIR BAGS: Reminder: returns to takata for wql48 and wqm49 air bag inflator
  • Announcements2 - AIR BAGS: Wql48, wqm49 takata front passenger air bag inflator recalls
  • Announcements1 - EQUIPMENT: Warranty, parts warranty and par claim authorization
  • Announcements - EQUIPMENT: Important change for kenwood audio/navi
  • 34070087 - ENGINE AND ENGINE COOLING: Important cvt fluid changes
  • 095108R - ENGINE AND ENGINE COOLING: Catalytic converter revised shipping procedure
  • 075907R - EXTERIOR LIGHTING: Moisture / condensation (water) formation inside exterior lamp assemblies
  • 10921AA230 - ENGINE AND ENGINE COOLING: Oil control valve assembly part number 10921aa230
  • X15557 - ENGINE AND ENGINE COOLING: Reminder ? Please return oil filters
  • WQE41Campaign - ELECTRICAL SYSTEM: Additional information regarding the wqe?41 puddle light campaign
  • Service5 - EQUIPMENT: Subaru labor time guide
  • Service4 - POWER TRAIN: New subaru high torque cvt fluid
  • Service1 - EQUIPMENT: Labor time changes
  • MSA5P0136C - EQUIPMENT: Technician reference book
  • Modes - ENGINE AND ENGINE COOLING: Fb engine oil consumption
  • Announcements7 - EQUIPMENT: January 2014 ssmiii/flashwrite quarterly update
  • Announcements6 - EQUIPMENT: Revised technical training web based post tests
  • Announcements5 - EQUIPMENT: Technical support helpline hours
  • Announcements3 - EQUIPMENT: Reminder: technical support helpline hours of operation
  • Announcements2 - EQUIPMENT: New clarion exchange fax form
  • Announcements1 - ENGINE AND ENGINE COOLING: The oil consumption test has been revised
  • Announcements - ELECTRICAL SYSTEM: Reminder: fujitsu ten satellite radio service
  • 095108R - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: Catalytic converter revised shipping procedure
  • 037012R - ENGINE (PWS): Repair procedure for high-pitched sound
  • 15-308-23 - EQUIPMENT: This bulletin announces important diagnostic information to utilize when the data communication module (dcm) is being tested as a dark current/standby current source.
  • Subaru TechTips - ELECTRICAL SYSTEM: Qmr of the month
  • 15-304-22R - ELECTRICAL SYSTEM: This service information bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of infotainment concerns. (all models with harman and denso cp1 infotainment).
  • Subaru TechTips - ELECTRICAL SYSTEM: Subaru service and technical support line newsletter, techshare qmr of the month.
  • WQL48R - AIR BAGS: This announcement outlines significant changes and revisions present in the updated front passenger airbag inflator replacement product campaign bulletin, wql-48r.
  • WarrantyDenials - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: The following two courses are now available under customer dealer services on smart.
  • Warranty - ENGINE AND ENGINE COOLING: As part of the performance of an oil consumption test, if the oil level needs to be adjusted to the full mark while waiting for repair parts, please use the following claim coding for reimbursement.
  • URFCA - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Urgent request for customer assistance / vehicle repurchase
  • Service - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: The following changes will be effective within the subaru claims system as of monday september 2nd and will appear in the september 2013 update of the subaru labor time guide.
  • Returns - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: Catalytic converter returns
  • Reminder - EQUIPMENT: Wqh-44 floor mats
  • RegistrationManu - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Manual for immobilizer
  • ProceduresManual - EQUIPMENT: Subaru claims policies and procedures manual update summary
  • MAC9139 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Emission label part numbers
  • EXP1000S - ELECTRICAL SYSTEM: Gr8 battery and electrical testing upgrade package
  • CPO152 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: New required subaru cpo 152?Point inspection form
  • Announcements9 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Every new model year, a technical service bulletin with information relating to the warranty exchange program is released. These bulletins on stis include illustrations of all exchange units along with part numbers and other related exchang
  • Announcements8 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Hazardous materials returns-compliance
  • Announcements7 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Any fujitsu ten audio/ navi units or sd cards that were replaced by exchange units are requested to be returned as soon as possible by the vendor.
  • Announcements6 - EQUIPMENT: Subaru claims policies and procedures manual update summary for september 2013
  • Announcements3 - ELECTRICAL SYSTEM:SOFTWARE: Getting the midtronics exp and gr8 online
  • Announcements2 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Please delete the supersession between part numbers l101sal010 and l101sal011, in your dms data.
  • Announcements1 - EQUIPMENT:ELECTRICAL: Any fujitsu ten audio/ navi units or sd cards that were replaced by exchange units are requested to be returned as soon as possible by the vendor.
  • Announcements - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: $100 penalty reinstatement: invalid rdr address
  • 0214213 - ENGINE AND ENGINE COOLING: Oil seepage from automatic timing belt tension adjuster
  • 0117214 - EQUIPMENT:ELECTRICAL: Subaru select monitor iii (ssmiii) usage tips
  • 095108R - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: Updated information for catalytic converter returns
  • PositionStatemen - STRUCTURE: The original equipment parts used to build subaru vehicles are specifically engineered to provide maximum safety, optimal fit and functionality to help maintain the high standard of vehicle structural integrity.
  • WQH44-1 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Customer signature form
  • WQH44 - EQUIPMENT: Important information regarding wqh-44 floor mats
  • WQF42-3 - ENGINE AND ENGINE COOLING: All replaced res transmitter fobs are on automatic warranty parts return and should not be scrapped
  • WQF42-2 - ENGINE AND ENGINE COOLING: Wqf-42 campaign part off hold
  • WQF42-1 - EQUIPMENT: Wqf-42 campaign part update
  • WQF42 - ENGINE AND ENGINE COOLING: Remote engine starter recall
  • TechnicalSupport - LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE: Overview to the subaru sd card navigation system
  • SOA427V1610 - ENGINE (PWS): New genuine subaru certified cvtf-ii fluid p/n soa427v1610
  • PN697950075 - EQUIPMENT: *subaru smoke pro portable leak detector*
  • Parts - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: Catalytic converter return reminder (attn: parts managers)
  • Operations - EQUIPMENT: ?New? Genuine subaru certified bulk oil equipment loan program
  • L101SAJ001-1 - TRAILER HITCHES: Important- l101saj001 trailer hitch - update
  • 139613R - STRUCTURE:BODY: Paint coding information
  • 078514 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Measurement of ?Dark current?
  • WQE41 - LIGHTING (PWS): Dealers can now add vehicles that have the puddle lights accessory to the wqe41 recall without calling the claims helpline.
  • SOA635049 - POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT: For subaru claim reimbursement purposes, please use part number soa635049 ~ 1 qt, for repairs requiring the use of subaru high torque cvt fluid.
  • Service - LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE: Any fujitsu ten audio/ navi units or sd cards that were replaced by exchange units are requested to be returned as soon as possible by the vendor.
  • GR13009 - COMMUNICATION: Copies of communications
  • GovernmentRelati - AIR BAGS: Counterfeit airbags
  • 15208AA12A - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN: 15208aa12a and 15208aa15a filter returns
  • 09-53-12R - ENGINE AND ENGINE COOLING: The purpose of this bulletin is to help clarify when a water pump replacement is necessary based only on its exterior appearance. (all models equipped with fa & fb engine).
  • 15-221-18R - ELECTRICAL SYSTEM: All models equipped with harman audio / navigation head units.
  • 07-75-13R - ENGINE AND ENGINE COOLING: This bulletin provides information regarding dtc P0606 related specifically to the determination of this code on models equipped with 2.0l & 2.4l turbo engines.
  • 15-226-18R - ELECTRICAL SYSTEM: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding usb functionality. (all models equipped with harmon audio/navigation head units).
  • 15-307-23 - ELECTRICAL SYSTEM: This service information bulletin provides notification, that subaru starlink service is being discontinued by the end of march 2023. ( this bulletin is for models with denso ten dten/fujitsu ten ften/clarion (gen2), harman head unit (gen3)
  • 15-259-20R - ELECTRICAL SYSTEM: All models equipped with cp1 denso audio navigation head units. Denso gen 4 cockpit one (cp1) infotainment system operating tips.
  • 15-230-18R - ELECTRICAL SYSTEM: Harman audio / infotainment: troubleshooting bluetootha? Functionality concerns.
  • 15-220-18R - ELECTRICAL SYSTEM: This bulletin provides troubleshooting steps to use when diagnosing concerns of the apple carplay and / or android auto feature not connecting or launching properly when a compatible device is connected to the head unit.
  • Announcements - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Policy on dealers? Unauthorized vehicle modifications
  • WQR53 - AIR BAGS: Update: front passenger air bag inflators wqr?53
  • WQF42 - EQUIPMENT: Wqf-42 campaign parts shipment
  • WQE41 - ELECTRICAL SYSTEM: Wqe-41 campaign ? Component part update
  • WQA37 - SEAT BELTS:REAR/OTHER: Update - subaru recall campaign wqa-37: forester rear seat center seatbelt
  • Wheels - WHEELS: Repairing steel or aluminum road wheels
  • SOA321098 - POWER TRAIN: Special service tools shipment
  • SOA868V9160 - ENGINE AND ENGINE COOLING: Top engine cleaner & engine maintenance kit
  • Service-2 - ELECTRICAL SYSTEM: Reminder: 2014 forester - special quality team activity
  • Service - ELECTRICAL SYSTEM: Special service tools: subaru / midtronics battery tester reporting
  • Operations - EQUIPMENT: Subaru starlink and new vehicle delivery process december recap
  • Marketing - EQUIPMENT: Process for updating our navigation systems to more recent maps
  • MSA6P1301 - ENGINE AND ENGINE COOLING: Recall proof of correction form
  • GR13068 - EQUIPMENT: Cfr 579.5
  • GR13055 - EQUIPMENT: Cfr 579.5
  • GR13048 - EQUIPMENT: Cfr 579.5
  • CareConnect - EQUIPMENT: Open recall lists now available
  • Announcement-2 - EXTERIOR LIGHTING: New subaru recall campaign: optional genuine subaru puddle lights
  • 0214013 - ENGINE AND ENGINE COOLING: Oil filler cap gasket coming unseated
  • Announcement-1 - EQUIPMENT: New subaru recall campaign: 2014my forester carpeted floor mats
  • 164290R - POWER TRAIN: Transmission cooler flushing
  • 15208AA12A - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: Important- third inspection for oil filters
  • Training - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Retail training dept., fixed operations training
  • TechTIPS-2 - FUEL SYSTEM, GASOLINE: Subaru service and technical support line newsletter
  • Service-11 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: Important- oil filter part
  • Service-10 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN: Filter returns
  • Service-9 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: New year's schedule for subaru claims
  • Service-4 - EQUIPMENT: Subaru claims, parts and technical call center holiday schedule
  • Operations-4 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: Important- additional information on oil filter part number 15208aa12a
  • Operations-3 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER: Important- information on oil filter part numbers 15208aa12a and 15a
  • Operations-2 - EQUIPMENT: Incorrect part number
  • Instructions - EQUIPMENT: Subaru parts online backend tool login instructions via subarunet
  • Operations-1 - ELECTRICAL SYSTEM:SEAT HEATER:MAT: Accessory: anti-slip mat - limited availability
  • GR13075 - COMMUNICATION: Pursuant to 49 cfr 579.5, fuji heavy industries u.S.A., inc. Furnishes the following copies of communications
  • Announcement-2 - FUEL SYSTEM, GASOLINE: New subaru recall campaign: brake line corrosion wqq-52
  • Service-3 - EQUIPMENT: Fixed freight program improvement
  • 168813 - POWER TRAIN: Service part availability of revolution sensor o-ring
  • Service-2 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Customer satisfaction ? Navigation sd card update program
  • GR8-1100 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Battery tester information
  • Service-1 - EQUIPMENT: Winter holiday parts distribution schedule
  • Operations - ENGINE AND ENGINE COOLING: Parts drop ship customer service contacts
  • Announcements - COMMUNICATION:MANUFACTURER TELEMATICS: Subaru special service tools website url update
  • SOAParts - ELECTRICAL SYSTEM: Hybrid battery parts procurement and handling information
  • MSA6P1303 - EQUIPMENT: Updated multipoint inspection form
  • WQP-51 - AIR BAGS: Subject: new subaru recall campaign: front passenger air bag inflators
  • TechTIPS-1 - EQUIPMENT: Subaru service and technical support line newsletter
  • TechTIPS - EQUIPMENT: Subaru service and technical support line newsletter
  • Locator Index - UNKNOWN OR OTHER: Techtips newsletter locator index
  • WQE41 recall - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Important information regarding the wqe41 recall
  • WQE-99 - ELECTRICAL SYSTEM: We are currently experience difficulties in displaying the wqe-99 ( optional genuine subaru puddle lights ) program
  • Pet Safety - AIR BAGS: Subaru and the center for pet safety to test pet car safety restraints
  • TechTIPS-3 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Techtips newsletter
  • TechTIPS-2 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Techtips newsletter
  • Update - ELECTRICAL SYSTEM:SOFTWARE: Care connect update
  • WQE-41 Campaign - EQUIPMENT: Component parts
  • WQE41-2 - AIR BAGS: Puddle light recall
  • TechTIPS-1 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Subaru service and technical support line newsletter
  • 055614 - EQUIPMENT: Lug nut wax removal
  • Announcements - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Fujitsu ten satellite radio service
  • 15208AA12A-1 - ENGINE (PWS): Fram defect notification follow up: 15208aa12a subaru engine oil filter
  • 164290R - POWER TRAIN:AUTOMATIC TRANSMISSION: Transmission cooler flushing
  • 1512007R - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Compact disc precautions
  • 15208AA12A - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: Pending fram defect notification: 15208aa12a subaru engine oil filter
  • TechTIPS - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Subaru service and technical support line newsletter
  • TechTIPS-3 - FUEL SYSTEM, GASOLINE: Subaru service and technical support line newsletter
  • TSB142014 - BACK OVER PREVENTION: Subaru leak detection system.
  • Announcements-4 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Fujitsu ten satellite radio service
  • Photo4 - STRUCTURE: Spray application gun assembly / use caution
  • 142014R - EQUIPMENT: New subaru leak detection system
  • QMR - EQUIPMENT: Qmr submission tip
  • TechTIPS-2 - FUEL SYSTEM, GASOLINE: Subaru service and technical support line newsletter
  • Announcements-2 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Any fujitsu ten audio/ navi units or sd cards that were replaced by exchange units are requested to be returned as soon as possible by the vendor.
  • Announcements-1 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Please be advised that new ?Open? Statuses were created for recalls
  • TechTIPS-1 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Subaru service and technical support line newsletter
  • Announcements - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Important change in claim entry procedures involving dtcs
  • DMS Providers - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: As you are aware, the soa it department is working with dealer management systems (dms) providers to develop real time integrations with their systems. This integration is in support of the current care connect and schedule connect programs
  • CareConnect - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Care connect service reminder enhancement
  • 15-195-16R - ELECTRICAL SYSTEM: This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the starlink telematics data communication module (dcm) along with a new claim submission requirement.
  • Subaru Tech Tips - ELECTRICAL SYSTEM: Subaru service and technical support line newsletter
  • 07-178-21R - ELECTRICAL SYSTEM: This service information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
  • 02-191-22R - ENGINE AND ENGINE COOLING: "due to unexpected supply chain challenges, this bulletin announces the availability of a temporary genuine subaru alternative engine oil filter."
  • 15-304-22R - ELECTRICAL SYSTEM: This bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of infotainment concerns.
  • 02-191-22R - ENGINE AND ENGINE COOLING: Due to unexpected supply chain challenges, this bulletin announces the availability of a temporary genuine subaru alternative engine oil filter.
  • Subaru TechTips - ELECTRICAL SYSTEM: Subaru service and technical support line newsletter (qmr of the month).
  • Subarunet Announ - EQUIPMENT: A firmware over the air (fota) software update is available for our customers with a gen 4 head unit.
  • 02-191-22R - EQUIPMENT: Due to unexpected supply chain challenges, this bulletin announces the availability of a temporary genuine subaru alternative engine oil filter.
  • 15-130-08R - EQUIPMENT: This bulletin details an important regulation issued by the national highway traffic safety administration (nhtsa) which impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing
  • GR14029 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Pursuant to 49cfr 579.5, fuji heavy industries u.S.A. Inc. Furnishes the following copies of communications distributed by subaru of america, inc. During the month of april 2014.
  • 15-304-22 - ELECTRICAL SYSTEM: This service information bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of infotainment concerns.
  • 15-192-22R - ELECTRICAL SYSTEM: Infotainment concern data collection guidelines.
  • 12-241-22 - LATCHES/LOCKS/LINKAGES: This bulletin announces installation tips for installing the trunk lid weather strip.
  • SubaruTech Tips - EQUIPMENT: Subaru service newletter locator.
  • Subaru Tech tips - ELECTRICAL SYSTEM: Subaru service and technical support line newsletter. (qmr of the month)
  • 01-175-16R - EQUIPMENT: This service information bulletin provides helpful tips to better utilize the subaru select monitor 4.
  • Subaru Tech Tips - ELECTRICAL SYSTEM: Qrm of the month
  • 01-167-08R - EQUIPMENT: This bulletin contains additional information for recommended materials listed in the service manuals for individual models.
  • 15-302-22 - ELECTRICAL SYSTEM: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
  • 15-192-22R - EQUIPMENT: This bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of infotainment concerns.
  • Subaru TechTips - EQUIPMENT: Techshare qmr of the month
  • TechTips - EQUIPMENT: Techshare qmr of the month.
  • SubaruNet Announ - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Latest information regarding navigation map updates for the various subaru navigation systems. A key is provided below to identify the head unit generation by vehicle model.
  • TechShare - EQUIPMENT: Techshare⿢ is subaru of america⿿s vision for a fully integrated service solution that will address the needs of technicians to efficiently maintain and repair subaru vehicles.
  • SubaruNet Announ - EQUIPMENT: Special service tool update: efb identification labels.
  • Subaru Techtips - EQUIPMENT: Subaru service and technical support line newsletter. (qmr of the month)
  • SubaruNet Announ - EQUIPMENT: Subaru of america, inc. Is pleased to introduce the denso dst-010 as the next subaru supported interface device for use with subaru vehicles, sds laptops and ssm4 diagnostic software as standard and required equipment.
  • 01-167-08R - EQUIPMENT: This bulletin contains additional information for recommended materials listed in the service manuals for individual models.
  • Subaru TechTips - EQUIPMENT: Techshare qmr of the month
  • 15-192-22R - ELECTRICAL SYSTEM: This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the infotainment concerns. (applicable to all models with harman or denso cp1 infotainment).
  • 15-192-22 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the infotainment concerns. (all models with harman and denso cp1 infotainment)
  • Subaru Tech Tips - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tech tips article locator.
  • QMR of the Month - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Subaru service and technical support line newsletter. (qmr of the month)
  • Subaru TechTips - POWER TRAIN: Special edition, transfer clutch system diagnostics consolidated.
  • Subaru Tech Tips - ELECTRICAL SYSTEM: Qmr of the month
  • 07-178-21 - EQUIPMENT: This bulletin is being released as guidance for proper testing and charging of vehicle batteries. This bulletin will focus on those required procedures necessary to ensure the best possible outcome.
  • 15-242-19R - EQUIPMENT: This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the gen 2 telematics system⿿s remote access features.
  • 15-282-21R - EQUIPMENT: This bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the starlink res feature.
  • 15-266-20R - EQUIPMENT: This bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their gen 2 telematics system equipped subaru.
  • 15-281-21R - EQUIPMENT: This bulletin will focus on the remote engine start (res) takeover process and potential customer concerns which may arise when taking over operation of the vehicle after starting it using the gen2 starlink telematics res feature.
  • 15-267-20R - EQUIPMENT: This document discusses some of the conditions that may trigger an automatic collision notification (acn) (gen1) or advanced automatic collision notification (aacn) (gen2), without a collision, airbag deployment, or accident taking place.
  • 15-219-18R - EQUIPMENT: When attempting to complete the starlink telematics subscription process, an error code 202 and / or 204 may occur preventing the process from completing successfully.
  • TechTips - EQUIPMENT: .Qmr of the month.
  • 15-130-08R - EQUIPMENT: This bulletin outlines the requirements for when a load carrying capacity reduced label is necessary.
  • 12-227-21 - VISIBILITY: This bulletin outlines the cleaning procedure for windshield wiper blades to address instances of a juddering-type motion during operation.
  • Subaru TECHTIPS - EQUIPMENT: Subaru service and technical support line newsletter. (article locator index)
  • 15-286-21R - EQUIPMENT: This bulletin provides a procedure for technicians to utilize when diagnosing customer concerns involving gen 1 and gen 2 telematics.
  • 15-286-21 - EQUIPMENT: This bulletin provides a procedure for technicians to utilize when diagnosing customer concerns involving gen 1 or gen 2 telematics.
  • 15-285-21R - EQUIPMENT: This bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
  • Subaru Techtips - EQUIPMENT: Subaru service and technical support line newsletter. (qmr of the month)
  • Subaru Tech Tips - EQUIPMENT: Qmr of the month.
  • 01-167-08R - EQUIPMENT: This bulletin contains additional information for recommended materials listed in the service manuals for individual models.
  • Subarunet Announ - EQUIPMENT: Battery parts ordering and claims changes.
  • 01-167-08R - EQUIPMENT: This bulletin contains additional information for recommended materials listed in the service manuals for individual models
  • 09-51-08R - EQUIPMENT: This bulletin is to advise of soa⿿s revised catalytic converter recycling program shipping procedure.
  • Subarunet Announ - ELECTRICAL SYSTEM: Starlink infotainment settlement voucher.
  • Subaru Tect Tips - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Qmr of the month
  • Warranty Audio N - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Warranty audio/navigation system exchange program
  • 16-133-21 - POWER TRAIN: This bulletin announces availability of new cvt oil pan bolts designed for production process improvement along with increased durability.
  • Subaru Tech Tips - EQUIPMENT: Special edition updates on subaru - u
  • Subarunet Announ - POWER TRAIN: Returning empty plastic transmission and short block cases.
  • Subaru Tech Tips - EQUIPMENT: Article locator index.
  • Subaru Tech Tips - EQUIPMENT: Qmr of the month
  • Subarunet Announ - ELECTRICAL SYSTEM: Dpsm authorization requirement for leaking batteries.
  • Subaru Tech Tips - EQUIPMENT: Special edition
  • Subarunet Announ - EQUIPMENT: New p.E.A. Carbon cleaning tool.
  • 15-282-21 - ELECTRICAL SYSTEM: This bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the starlink remote engine start feature.
  • 15-281-21 - ELECTRICAL SYSTEM: This service information bulletin will focus on the remote engine start (res) takeover process and potential customer concerns which may arise when taking over operation of the vehicle after starting it using the gen2 starlink telematics re
  • 15-279-21 - ELECTRICAL SYSTEM: Subaru of america, inc. (soa) will be offering all active gen1 starlink subscribers a complimentary data communication module (dcm) update at any subaru retailer for a predetermined period ending in february 2022. (manual transmission vehic
  • Subaru Tech Tips - EQUIPMENT: Special edition
  • Subaru Tech Tips - EQUIPMENT: Qmr of the month
  • Subarunet Announ - AIR BAGS: We have recently become aware of instances where takata related recall parts are appearing on a retailers parts scrap reports. In the instance where you see any takata related airbag module or inflator appear on your parts scrap report, ple
  • 05-83-21 - STRUCTURE: This bulletin announces design changes made to the rear sub frame retaining bolts
  • 15-272-20R - ELECTRICAL SYSTEM: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
  • 15-249-19R - ELECTRICAL SYSTEM: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
  • 15-278-21 - ELECTRICAL SYSTEM: This bulletin provides additional details and helpful hints to follow when diagnosing a telematics system dtc B2A01.
  • 15-234-18R - ELECTRICAL SYSTEM: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
  • 15-214-17R - ELECTRICAL SYSTEM: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
  • 15-204-16R - ELECTRICAL SYSTEM: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
  • 01-167-08R - EQUIPMENT: This bulletin contains additional information for recommended materials listed in the service manuals for individual models.
  • Subaru Retailers - EQUIPMENT: The following special tool is being shipped directly to all subaru retailers during february as kit soa321132.
  • Subarunet Announ - ELECTRICAL SYSTEM: We have been informed denso gen 4 cp1 mota (map-over-the-air) update portal became operational starting february 5, 2021.
  • WQW-58R - ENGINE AND ENGINE COOLING: Subaru of america, inc. Has determined that vehicles affected by this service program require ecm reprogramming.
  • Subaru Retailers - POWER TRAIN: Soa is pleased to announce additional applications to our line-up of remanufactured 580 series cvt transmission program.
  • Subaru Retailers - POWER TRAIN: Effective august 1st, 2017, the following update is being made to the cvt warranty extension service bulletin (16-107-17r) regarding authorizations for vehicles within the one year coverage period and all cvt repairs where the total claim
  • Subarunet Announ - POWER TRAIN: As part of subaru's dedication to customer satisfaction, soa is announcing a continuously variable transmission (cvt) warranty extension program, which extends the new car limited powertrain warranty coverage of the cvt for 2010-2015 legacy
  • Subaru Retailers - ENGINE AND ENGINE COOLING: To support a coming claim system enhancement that will make campaign claim entry easier, a few campaign coding changes were made. The following changes will be effective within the subaru claims system as of 7/11/17.
  • 14-22-16R - EQUIPMENT: To help reduce confusion and increase technician efficiency, subaru of america, inc. (soa) has developed the following cross reference list to help locate the appropriate special service tool.
  • 15-251-19R - ELECTRICAL SYSTEM: This bulletin provides additional diagnostics to follow when addressing a telematics-related dtc B2A16.
  • 17-17-13R - ELECTRICAL SYSTEM: This bulletin provides information regarding event data recorder (edr) functionality.
  • Techtips - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Subaru service and technical support line newsletter. (special edition)
  • TechTips - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Subaru service and technical support line newsletter. (qmr of the month)
  • Subarunet Announ - EQUIPMENT: Covid-19 service department guide.
  • Tech Tips - EQUIPMENT: Subaru service and technical support line newsletter article locator.
  • Tech Tips - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Subaru service and technical support line newsletter. (qmr of the month)
  • 07-186-20 - EQUIPMENT: This service information bulletin is intended to supply service and parts department personnel with some photographs for use as examples to assist them with determining if a verified leaking battery condition is warrantable.
  • 15-276-20 - ELECTRICAL SYSTEM: Mysubaru app ios device capatability
  • Subaru Tech Tips - EQUIPMENT: Subaru service and technical support line newsletter. (qmr of the month)
  • 15-130-08R - STRUCTURE: Load carrying capacity reduced labeling
  • GTP - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : In order to comply with the guaranteed trade-in program (gtp) guidelines, any gtp vehicle that retailer elects to sell to subaru of america, inc. Under the gtp buyback program must have any/all open recalls repaired by retailer prior to sub
  • 142216R - EQUIPMENT: To help reduce confusion and increase technician efficiency, subaru of america, inc. (soa) has developed the following cross reference list to help locate the appropriate special service tool. There are situations where the tool called for
  • TechTips - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : August 2016 technician tips
  • 0116809R - EQUIPMENT ADAPTIVE/MOBILITY: The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the subaru lock information web-site.
  • 15-274-20 - EQUIPMENT: All models with gen1 and / or gen2 telematics subject: android device compatibility with mysubaru app
  • Subaru Tech TIPS - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Qmr of the month.
  • 07-182-20 - LATCHES/LOCKS/LINKAGES: This service information bulletin provides details regarding the cause of a whining -type sound customers may have concern about when operating their power front door locks (lock and / or unlock).
  • Subarunet Announ - EQUIPMENT: The following special tool is being shipped directly to all subaru retailers during october as kit soa321131. (case cover removal kit)
  • 14-26-20 - EQUIPMENT ADAPTIVE/MOBILITY: This service information bulletin announces availability of a newly developed special tool kit to facilitate removal of the front timing chain cover on fa and fb engines.
  • Tech Tips - EQUIPMENT: Subaru service and technical support line newsletter. (qmr of the month)
  • 14-22-16R - EQUIPMENT: Special service tools cross reference list.
  • Subaru Tech Tips - EQUIPMENT: Subaru service and technical support line newletter. (qmr of the month).
  • 14-22-16R - EQUIPMENT: To help reduce confusion and increase technician effciency, subaru of america, inc. (soa) hes developed the following cross reference list to help locate the appropriate special service tool.
  • 16-42-90R - EQUIPMENT ADAPTIVE/MOBILITY: Applicability: 4at, 5at, 6at, cvt transmission cooler flushing.
  • 01-168-09R - EQUIPMENT: The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the subaru lock information web-site.
  • 15-267-20 - FORWARD COLLISION AVOIDANCE: This document discusses some of the conditions that may trigger an automatic collision notification (can) (gen1) or advanced automatic collision notification (aacn) (gen2), without a collision, airbag deployment, or accident taking place.
  • Subarunet Announ - EQUIPMENT: Due to the continued impacts of the covid-19 outbreak and customer continuing to need to shelter in place, soa is pleased to announce an extension of the extended recall mobile repairs and use of sslp vehicles to complete recall and custome
  • Subarunet Announ - ELECTRICAL SYSTEM:SOFTWARE: Subaru is pleased to announce the release of software updates to the subaru midtronics dss-5000 battery diagnostic service system and dca-8000 dynamic diagnostic charging sytem.
  • 01-182-20 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This service information bulletin announces a major change to the current parts retention policy.
  • Subarunet Announ - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Subaru of america's parent company, subaru corporation, has provided an update to the retention policy for original equipment (factory) parts or replacement recall or service campaign parts replaced as part of recall and service campaigns o
  • 01-181-20 - EQUIPMENT: All models (vehicle cleaning- covid-19best practices)
  • Subarunet Announ - ELECTRICAL SYSTEM: Urgent denso gen 4 cp1 audio exchange unit process announcement. This note is to sdc, sne, and soa for the high volume of exchange orders for denso cp1 cid components.
  • Subaru Tech Tips - EQUIPMENT ADAPTIVE/MOBILITY: Subaru service and technical support line newsletter. Techtips newsletter locator index updated through december 2019.
  • Subaru Tech Tips - EQUIPMENT: Special edition; national technician competition.
  • Subaru Tech Tip - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Special edition; qmr of the month trip winner.
  • Subaru Tech Tips - EQUIPMENT: Subaru service and technical support line newsletter. Special edition, qmr winner of the month.
  • SubaruTECHTIPS - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Subaru service and technical support line newsletter.
  • 07-164-20 - EQUIPMENT ADAPTIVE/MOBILITY: This service information bulletin is in response to inquiries from the field regarding a pop-up window requiring a password to be entered that appears when attempting to execute control module reprogramming.
  • Subaru Tech Tips - EQUIPMENT: "techtips newsletter locator index updated through december, 2019"
  • Subarunet Announ - AIR BAGS: As previously communicated, the nest phase of the takata recalls will be launched early next year.
  • 01-167-08R - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This bulletin contains additional information for recommended materials listed in the service manuals for individual models. For additional warranty submission information, please refer the materials policy in section 13.9 of the subaru cla
  • Subarunet Announ - AIR BAGS: The next group of renotification letters will include the following open takata recalls, using recently refreshed owner information from ihsm (polk). Approximately 356,000 renotifications will be mailed, nationally, on november 7th.
  • Subaru Tech Tips - EQUIPMENT: Subaru service and technical support line newsletter.
  • Subaru retailers - ELECTRICAL SYSTEM: Subaru has released a software update to the subaru midtronics dss-5000 battery diagnostic service system. The releases will update the software to revision h for the dss-5000 controller.
  • Subaru Retailers - ELECTRICAL SYSTEM: Subaru is pleased to announce the release of a software update to the subaru midtronics dss-5000 battery diagnostic service system and the dca-8000 dynamic diagnostic charging system.
  • Subaru TECH TIPS - EQUIPMENT: Tech tips newsletter to locate technical articles.
  • Subaru TECHTIPS - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Subaru service and technical support line newsletter.
  • 15-248-19 - EQUIPMENT:ELECTRICAL: When a new (not exchange) harman gen 3.0, 3.1 or 3.1 alpha head unit (h/u) ordered through a subaru rdc / pdc (warehouse) is installed, the serial number of that unit is not to linked a specific vin. As a result, the customer will not be
  • 01-168-09R - ELECTRICAL SYSTEM: The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the subaru lock information web-site.
  • 01-167-08R - POWER TRAIN: This bulletin contains additional information for recommended materials listed in the service manuals for individual models. For additional warranty submission information, please refer the materials policy in section 13.9 of the subaru c
  • Subaru TECHTIPS - EQUIPMENT: Subaru service and technical support line newsletter.
  • Tech Tips - EQUIPMENT: Subaru service and technical support line newsletter.
  • Subaru Retailers - EQUIPMENT: Subaru vehicles are designed to ensure that they meet or exceed federal and state regulations for safety, emissions, fuel economy, vehicle classification and other requirements. Aftermarket modifications can compromise compliance with tho
  • 13-102-19 - EQUIPMENT: Various paint manufacturers designate their own stock numbers and coding informational though many of the major suppliers are now using the soa paint codes to help eliminate possible confusion. Their color formulations are updated on a cont
  • 2019-QMR-SE-Tech - EQUIPMENT: The first annual national qmr of the month quarterly award trip to indiana has concluded! Soa would like to thank winners william ertl from wilsonville subaru, jeremy hughes from subaru of spokane, daniel anderson from stohlman subaru, and
  • 14-22-16R - EQUIPMENT: Special service tool cross reference list
  • SUTTIPSLOC-0619 - EQUIPMENT: Newsletter locator index
  • 2019 June TechTi - EQUIPMENT: Subaru service and technical support line newsletter.
  • 2019-SE-AC-TechT - EQUIPMENT: Subaru service and technical support line newsletter. (special edition section 609 tech training and cert)
  • Subaru Tech Tips - EQUIPMENT: Subaru service and technical support line newletter.
  • 14-22-16R - EQUIPMENT: To help reduce confusion and increase technician efficiency, subaru of america, inc. (soa) has developed the following cross reference list to help locate the appropriate special service tool.
  • 14-22-16R - EQUIPMENT ADAPTIVE/MOBILITY: To help reduce confusion and increase technician efficiency, subaru of america, inc. (soa) has developed the following cross reference list to help locate the appropriate special service tool.
  • SUTTIPSLOC-0319 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Techtips newletter locator index, updated through march 2019
  • Tech Tips-NTC-SE - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Special edition, qmr of the month- trip winner announcement.
  • QMR-SE-Tech Tips - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Special edition, subaru service and technical support line newsletter.
  • 2019 Tech Tips - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Subaru service and technical support line newsletter.
  • 15-234-18R - EQUIPMENT: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in sections 8.4.9 and 11.2.10 of your claims policie
  • 15-214-17R - EQUIPMENT: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in sections 8.4.9 and 11.2.10 of your claims policie
  • 01-167-08R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This bulletin contains additional information for recommended materials listed in the service manuals for individual models.
  • TechTIPS - EQUIPMENT: Subaru service and technical support line newsletter
  • 12-261-19 - BACK OVER PREVENTION: All models equipped with eyesight. This service information bulletin provides helpful tips to use when removing or reinstalling the eyesight camera cover. Improper removal / installation practices can damage the camera cover and also have a
  • QMR - EQUIPMENT: Qmr of the month winner announcement.
  • Tech Tips - EQUIPMENT: Subaru service and technical support newsletter.
  • 14-22-16R - EQUIPMENT: To help reduce confusion and increase technician efficiency, subaru of america, inc. (soa) has developed the following cross reference list to help locate the appropriate special service tool.
  • 2019 Jan TechTip - EQUIPMENT: Subaru service and technical support line newsletter.
  • 14-22-16R - EQUIPMENT: To help reduce confusion and increase technician efficiency, subaru of america, inc. (soa) has developed the following cross reference list to help locate the appropriate special service tool.
  • 01-167-08R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This bulletin contains additional information for recommended materials listed in the service manuals for individual models. For additional warranty submission information, please refer the materials policy in section 13.9 of the subaru cla
  • 1218 Locator Ind - EQUIPMENT: Techtips newsletter locator index updated through december, 2018.
  • 14-22-16R - EQUIPMENT: To help reduce confusion and increase technician efficiency, subaru of america, inc. (soa) has developed the following cross reference list to help locate the appropriate special service tool.
  • 2018-Dec-Tech Ti - EQUIPMENT: Subaru service and technical support line newsletter
  • 15-236-18 - ELECTRICAL SYSTEM:SOFTWARE: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models as listed above. The p
  • 2018-Nov-QMR SE- - EQUIPMENT: Subaru service and technical support line newsletter. Special edition.
  • 2018-Nov-TechTIP - EQUIPMENT: Subaru service and technical support line newsletter.
  • 14-22-16R - EQUIPMENT: To help reduce confusion and increase technician efficiency, subaru of america, inc. (soa) has developed the following cross reference list to help locate the appropriate special service tool.
  • Takata Towing - EQUIPMENT: Subaru of america has implemented a towing program to further enable takata recall completions. This program will facilitate free towing for customers who live further than 75 miles (round trip) to get their vehicle?S takata recall complete
  • domestic-market - EQUIPMENT: Subaru corporation (sbr) has released a statement concerning the recall for the japanese domestic market of 100,000 vehicles. This recall does not affect any us production units. The recall is in relation to an internal investigation of tes
  • Tech Tips - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Subaru service and technical support tech tips. October 2018
  • 01-168-09R - EQUIPMENT: The subaru lock information site (slis) is located at http://lockinfo.Subaru.Com, and provides information on how to obtain immobilizer codes and key cut codes for subaru vehicles from the 2000my to present. This bulletin identifies the equ
  • 15-214-17R - EQUIPMENT: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in sections 8.4.9 and 11.2.10 of your claims policie
  • Tech Tips - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Subaru service and technical support tech tips. October 2018
  • 01-168-09R - EQUIPMENT: The subaru lock information site (slis) is located at http://lockinfo.Subaru.Com, and provides information on how to obtain immobilizer codes and key cut codes for subaru vehicles from the 2000my to present. This bulletin identifies the equ
  • Tech Tips News L - EQUIPMENT: Subaru service technical support line newsletter.
  • Tech Tips News L - EQUIPMENT: Subaru service and technical support line newsletter.
  • 01-168-09R - EQUIPMENT: The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the subaru lock information web-site.
  • Thule Products - EQUIPMENT: Reminder: warranty of thule product: thule products sold through authorized subaru retailers are warranted by thule with a limited lifetime original purchaser warranty. For detailed warranty information, visit www.Thule.Com. If a custome
  • Midtronics Batte - ELECTRICAL SYSTEM: Today, we are pleased to announce the release of a software update to the subaru midtronics dss-5000 battery diagnostic service system. The release will update the software from revision ?C? To revision ?D?.
  • SBR Inspection R - ENGINE AND ENGINE COOLING: We have heard concerns from many of our retailers about the press release last night from subaru corporation about the japanese governments continuing investigation in emissions and fuel economy discrepancies involving a very small number o
  • 6-2013TRBSRS - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tech ref book srs systems
  • 6-2013TRBES - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tech ref book elec systems
  • 09-51-08R - EQUIPMENT ADAPTIVE/MOBILITY: The purpose of this bulletin is to advise of soa?S revised catalytic converter recycling program shipping procedure. Since 2012 100% of all converters shipped from the rdc?S are packaged in boxes. Saving and re-using those boxes for the ret
  • WQI-45Q - EQUIPMENT: In order to clarify some claim questions that have been asked regarding the steering column recall, please review the following. Rental will be covered when parts must be ordered to complete the recall. Parts are available and should be ord
  • WQI-45SU - EQUIPMENT: The following information describes an important and required procedure to follow when preparing a ups ground return shipment of a steering column replaced as part of the wqi-45 recall. Effective today, 5/21/2012, sia has requested 100% ret
  • WQI 45PU - EQUIPMENT ADAPTIVE/MOBILITY: Subaru recall campaign wqi?45: 2013my legacy/outback steering column parts update dealer ordering process- please be advised that the all the component parts for this campaign are currently on hold. Orders with reasonable quantities will b
  • WQF 42U2 - EQUIPMENT: All replaced res transmitter fobs are on automatic warranty parts return and should not be scrapped. All affected remotes in the customer?S possession must be replaced. ?Any lost or supplemental remotes that will affect the returned parts
  • 13-96-13 - EQUIPMENT ADAPTIVE/MOBILITY: Note: this is the most accurate information available at the time of printing. Various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the soa paint codes to h
  • WQF 42PU - EQUIPMENT ADAPTIVE/MOBILITY: Beginning this morning part number soa390r001 for the wqf-42 remote engine starter campaign has been taken off hold. Please keep in mind that all normal vor shipping charges will apply to orders from this point forward. If you have any que
  • 5-2013TT - EQUIPMENT: May 2013 techtips newsletter
  • WQF42U - EQUIPMENT: Beginning this afternoon we have lifted the ordering restriction from the res campaign part number soa390r001, dealers may now order what they need. The part will remain on hold for another 1-2 weeks but, orders will be released throughout
  • WQF42M - EQUIPMENT ADAPTIVE/MOBILITY: There was a problem with processing claims for the remote engine starter recall (wqf42) entered on friday, may 3. These claims were returned on the unloadable report in error. Please reenter these claims for processing. We apologize for the
  • QMR - EQUIPMENT: Annoucment adving retailers about new required fields in quality monitoring report (qmr)
  • CC - EQUIPMENT: Reminder: learn how to increase roi with care connect - register today!
  • NRAB - EQUIPMENT: This memo is to provide nrab meeting mintues.
  • 03-81-18 - POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE): Mt models only. This service information bulletin serves as a reminder on how to service the clutch release lever/mechanism when addressing customer concerns of a squeak-type sound heard when depressing the clutch pedal.
  • 02-174-18 - ELECTRICAL SYSTEM: This service information bulletin serves as a reminder regarding standard procedures when removing and/or tightening/torqueing the engine oil drain plug to avoid damaging the oil pan.
  • Inventory HOLD f - EQUIPMENT: Inventory hold for part numbers: 57712sa000, 57712sa030, 57712sa230, 57760fc190, & 57760fc210 please refrain from completing any repairs with the above parts. Please check your inventory for the above part numbers. They require an ?R-dot
  • SSC - ELECTRICAL SYSTEM:SOFTWARE: As a component of the new vehicle delivery process that begins next month, sales consultants will be scheduling new owners for their first service appointment through schedule connect. In order to do this, each sales consultant is being set
  • 06-2015TT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : June 2015 techtips newsletter
  • OC - EQUIPMENT: You may have seen news coverage related to oil consumption in subaru vehicles. Oil consumption is an inherent feature of all internal combustion engines and the rate of consumption can be affected by such factors as transmission type, drivi
  • ST - ELECTRICAL SYSTEM:SOFTWARE: If you missed your scheduled day to participate in this training, there are still several more opportunities to join us to learn about our all-new subaru starlink connected vehicle technology. These safety and convenience services are preci
  • Starlink A - ELECTRICAL SYSTEM:SOFTWARE: Effective today, the vehicle delivery checklist and subaru starlink links are now available on subarunet. The vehicle delivery checklist will be a requirement for ascent eligibility starting on january 5, 2016. It is strongly recommended yo
  • CR - ENGINE (PWS): Credit request and diagnosis form assists subaru and our remanufactured parts supplier identify and resolve issues with our remanufactured products. In order to improve the core return tracking and documentation process, a wording revision
  • SSLP 4-27-2016 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Retailer responsibility regarding sslp vehicle repair order types. Effective april 28, 2016, all subaru retailers (service department personnel) will be prompted to select one of the following sources in the agreement section of the webdri
  • SSLP - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Subaru service loaner enhancements. A substitute rental vehicle will now be covered for eligible repairs performed during the basic new car limited, powertrain limited warranty and recalls. This program applies only to defects which have r
  • 122169 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Historical reprogramming files available.
  • 4-2016S - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Subaru service and technical support line newsletter- special edition
  • 4-2016 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Subaru service and technical support line newsletter
  • 14-22-16R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : To help reduce confusion and increase technician efficiency, subaru of america, inc. (soa) has developed the following cross reference list to help locate the appropriate special service tool.
  • 05-37-07R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : In an effort to further reduce uneven tire wear and prolong tire life, the tire rotation pattern has been changed for non-directional tires. To maximize the life of each tire and ensure that the tires wear uniformly, it is best to rotate
  • 14-22-16R - EQUIPMENT ADAPTIVE/MOBILITY: To help reduce confusion and increase technician efficiency, subaru of america, inc. (soa) has developed the following cross reference list to help locate the appropriate special service tool.
  • TTRU - ELECTRICAL SYSTEM:SOFTWARE: Recently, the subaru technical training department made significant updates to the technician training curriculum and the way course completion is tracked. Soa also launched a new learning management system called skils at the same time. Th
  • TT-ALI - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tech tips article locator index
  • Audio-Navi - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Every new model year, a technical service bulletin with information relating to the warranty exchange program is released. These bulletins on stis include illustrations of all exchange units along with part numbers and other related exchang
  • FWU - ELECTRICAL SYSTEM:SOFTWARE: Please be advised that a flashwrite update will begin downloading to all sds notebooks on wednesday, june 10, 2015. This is to correct a minor error in the flashwrite database. To receive this download promptly: the sds notebook must have i
  • SSWBT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Beginning on tuesday, june 16, we will be utilizing a new cutting edge digital platform to provide launch training for our exciting new starlink connected vehicle services technology. You?Ll be able to view the live, streaming program from
  • SSM4 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Dealer service technicians ? Please check your transcript for the new ssm4 curriculum. Please note that the due date for this course is 12/31/2015, but we encourage all technicians to complete by 08/01/2015. The information in this course w
  • WQS-54FW - ELECTRICAL SYSTEM:SOFTWARE: Please be advised that a flashwrite update will begin downloading to all sds notebooks on friday, june 5, 2015. To receive this download promptly: 1. The sds notebook must have its connection to the internet 2. You must have your sds note
  • SPA - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : As our community of owners and retailers continues to strengthen and grow, we officially welcome you to visit our redesigned service, parts & accessories pages on subaru.Com. The goal was to create an environment that educates owners about
  • 05-37-07R - TIRES: In an effort to further reduce uneven tire wear and prolong tire life, the tire rotation pattern has been changed for non-directional tires. To maximize the life of each tire and ensure that the tires wear uniformly, it is best to rotate
  • Torque_Conv-Defe - POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER: Please check your inventory and incoming shipments for part numbers 31000aj730r1 & 31000aj740r1 manufactured prior to 2/9/18. If the face of the torque converter is stamped with a 290, 291 or 292, please return these parts to your facing r
  • 5-2016TT - EQUIPMENT: May 2016 techtips newsletter
  • FONL - EQUIPMENT: Fixed ops newsletter/ service, parts & accessories quarterly newsletter may 2016.
  • SSLP - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Subaru service loaner program (sslp) loaner vehicles - short term extension
  • Recall 5-14-2016 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Access to recall/campaign informaiton during subaru scheduled maintenance outage.
  • 15-177-14R - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): 2015-2017 models only. This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation ?Gen 2? And ?Gen 2.1? F10 navigation and display au
  • 15-213-17 - EQUIPMENT ADAPTIVE/MOBILITY: 2013my and later models only. This service information bulletin provides an important reminder to help prevent deformation of the roof panel when removing the roof-mounted antenna.
  • 04-19-17 - TIRES: This service information bulletin provides a troubleshooting procedure to use when diagnosing a customer concern of a steering pull. It also contains helpful information to use when determining if a tire-related condition may or may not b
  • Subaru-Corp-Fuel - FUEL SYSTEM, OTHER: You may have seen news reports regarding fuel economy tests for subaru in japan. These reports are the result of an internal investigation and an individual within that investigation claiming alteration of data, with regard to random test
  • 06-62-18 - SERVICE BRAKES, HYDRAULIC:FLUID: This service information bulletin announces changes made to subaru genuine brake fluid. Production change information: the new brake fluid was incorporated into production during january 2018
  • 05-37-07R - TIRES: In an effort to further reduce uneven tire wear and prolong tire life, the tire rotation pattern has been changed for non-directional tires. To maximize the life of each tire and ensure that the tires wear uniformly, it is best to rotate
  • Final Inspection - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: You may have seen media coverage that relates to subaru corp. Final assembly inspection. The coverage states that subaru corp. Had allowed uncertified staff to perform final quality checks of finished vehicles at two assembly plants in gunm
  • CVT-Reminder - POWER TRAIN: Models with cvt transmissions only. The following topics are reminders about cvt repair, replacement, and authorization policies and procedures.
  • 15-203-16 - EQUIPMENT:ELECTRICAL: All models equipped with starlink telematics - this service information bulletin provides information for diagnosing customer concerns relating to: * inoperative voice recognition (vr) features: voice recognition activates but does not r
  • 01-175-16 - ELECTRICAL SYSTEM:SOFTWARE: This service information bulletin provides helpful tips to better utilize the subaru select monitor 4. Accessing the ssm4 help instruction manual along with procedures for exporting and e-mailing data files to the techline will also be supp
  • 01-167-08R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This bulletin contains additional information for recommended materials listed in the service manuals for individual models. For additional warranty submission information, please refer the materials policy in section 13.9 of the subaru c
  • 16-109-17R - POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER: All models with tr 580 and th58a cvt transmissions only. This service information bulletin announces a design change to the service plugs used in some places on tr580 (and th58a used in hybrid vehicles only) cvt transmissions. A new plug
  • 01-168-09R - EQUIPMENT: 2000my-current. The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the subaru lock information web-site.
  • Subaru Claims Po - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Updates have been added to the electronic subaru claims policies & procedures manual. The manual can be found at subarunet/claims and warranty administration/policies and procedures.
  • CVT Repair, Repl - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The following topics are reminders about cvt repair, replacement, and authorization policies and procedures.
  • 01-168-09R - EQUIPMENT: The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the subaru lock information web-site.
  • Chemical Product - ENGINE (PWS): This is to advise all retailers of a stop sale on the subaru top engine cleaner (soa868v9160) and the subaru engine maintenance kit (soa868v9340) due a product packaging issue. A potential air leak in the packaging may have caused some cr
  • TECHTIPS - POWER TRAIN:CLUTCH ASSEMBLY: Techtips june 2016
  • SNLG - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER: Serial number location guide - engine, transmission & turbocharger
  • ERSV - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: This is to advise that the subaru claim system has been updated to accept claims for emission repairs on vehicles with a salvage title. This coverage applies to all emission repairs within the warranty coverage period. Valid claims for salv
  • 16-42-90R - POWER TRAIN: Reminder: please review technical service bulletin 164290r for proper flushing procedures during replacement of transmissions. Confirm the procedure has been performed by technician notes on the repair order, the proper part number for tra
  • 14-22-16R - EQUIPMENT: To help reduce confusion and increase technician efficiency, subaru of america, inc. (soa) has developed the following cross reference list to help locate the appropriate special service tool. There are situations where the tool called fo
  • CARFAX Block - EQUIPMENT ADAPTIVE/MOBILITY: As part of our cpo certification process, it's been our stated policy that all open recalls must be repaired prior to acceptance into the program. Now, in partnership with carfax, we're adding a hard stop from mistakenly enrolling a vehicl
  • 14-22-16R - EQUIPMENT ADAPTIVE/MOBILITY: To help reduce confusion and increase technician efficiency, subaru of america, inc. (soa) has developed the following cross reference list to help locate the appropriate special service tool.
  • 14-22-16R - EQUIPMENT ADAPTIVE/MOBILITY: To help reduce confusion and increase technician efficiency, subaru of america, inc. (soa) has developed the following cross reference list to help locate the appropriate special service tool.
  • 12-2015TT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: December 2015 techtips newsletter
  • VDP - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: We have some important changes and updates happening with the new vehicle delivery process starting in january.
  • WBT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Subaru of america is pleased to announce the release of a new instructional wbt located in skils and a quick reference tutorial guide located in subarunet for claims part return using the yrc portal. It is recommended that all parts manager
  • MBTS - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: To improve support of the overal sds program and provide favorable conditions for reduced i/t expense, subaru of america, inc. Is rolling the gr8and exP1000 battery testers into the essential tool program supported by our partner nuspire ne
  • CPP - ELECTRICAL SYSTEM: The following updates have been added to the electronic subaru claims policies & procedures. We strongly recommend that you re-download the manual to your pc to access the latest updates.
  • DENSO - EQUIPMENT: Announcement: additional essential tool for the denso dst‐i 4 channel adaptor set. As part of that essential tool program each retailer will receive a 4 channel adaptor set to use in conjunction with the new denso dst‐i. This co
  • 16-42-90RA - POWER TRAIN:AUTOMATIC TRANSMISSION: Please review technical service bulletin 16-42-90r for proper flushing procedures during replacement of transmissions. Confirm the procedure has been performed by technician notes on the repair order, the proper part number for transmission
  • TECHTIPSDECEMBER - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: December 2014 edition of techtips publication
  • PM08 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: January 2015 price file for subaru fast
  • SM09 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: New year's schedule for subaru claims, parts, and technical contact centers
  • SM08 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Fixed ops web based training smart to skils migration
  • PM05 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Subaru parts online backend tool login instructions via subarunet
  • TECHTIPSLOCATOR - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Subaru techtips publication locator index updated 12/2014
  • SM05 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Subaru claims, parts and technical call center holiday schedule
  • PM04 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Fixed freight program improvement - subaru of america, inc. Is making a program improvement to the fixed freight program for parts shipments.
  • PM03 - EQUIPMENT: Winter holiday parts distribution schedule
  • PM01 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Parts drop ship customer service contacts
  • SM02 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): New vehicle receipt- navigation sd card transit storage location change
  • 12-2013TT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: December 2013 techtips newsletter
  • 16-88-13 - ELECTRICAL SYSTEM: The sealing o-rings for the cvt revolution sensors are now available as a separate service parts. In the past, these o-rings were only available with the sensor as an assembly. All models with cvt transmission.
  • BTI - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: "good news, everyone! The majority of dealers have successfully set up their midtronics gr8 battery testers and have them connected to the cloud. We hope that all users have been able to make use of the new features of these devices. For t
  • SSST - ELECTRICAL SYSTEM: "please note that the subaru special service tools website had a change of address...Use https://subaru.Service-solutions.Com/ (not the prior subaru.Spx.Com). You can access the website via subarunet - on the left menu, go to service >> s
  • MIF - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: "we are pleased to announce a new version of the subaru multipoint inspection form. The new form pn msa6P1303, has been placed in a mutual supersession chain with the old form pn msa6m0806, so retailers may get the old form for another week
  • PM03 - LIGHTING (PWS): Oil filters leaking notice: we have been advised by our vendor that there are additional suspect date codes on part number 15208aa12a.
  • PM02 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Important- third inspection for oil filters
  • PM01 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Part and service managers - 15208aa12a and 15208aa15a filter returns and replenishing inventory
  • 16-63-99R - POWER TRAIN:AUTOMATIC TRANSMISSION: Only those models with automatic transmission. Remanufactured automatic transaxle program
  • DECEMBER TECHTIP - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: December 2012 edition of subaru techtips
  • 11-2015TT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: November 2015 techtips newsletter
  • SST - EQUIPMENT: The following special tool is required for servicing the fa/fb series engines and is used when installing the timing chain cover. This tool was shipped directly to all subaru retailers during october as an essential tool. Please reference t
  • SCE - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: We are pleased to announce two new enhancements to the schedule connect program: more efficient service team appointment management we added a button that makes it simple to expand all appointments using whichever date/service advisor filt
  • BRPM - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: The appointment receipt message a customer receives immediately upon booking an appointment online will be modified to include a special message when an open recall has an soa-directed backorder parts situation (like the takata airbag). T
  • SPC - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Reminder..Retailers will be unable to report a vehicle as sold to soa with an outstanding subaru product campaign that has not been completed. No rdr entry will be allowed and as such those vehicles would not count for any purposes includin
  • FOQN - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Retailer fixed ops management will be getting an email today with the first edition of our new fixed ops newsletter! Moving forward this newsletter will be emailed on a quarterly basis (november, february, may, and august). It will also b
  • SDW - VISIBILITY:WINDSHIELD: Please update your dms system with the following information: delete the supersession connection between the following part numbers: 21 65009aj93a windshield glass assembly 22 65009aj19a wshld gl assy 22 65009aj59a windshield glass asse
  • EAA - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Subaru of america, inc. (soa) is pleased to announce the implementation of a partnership with bosch engineering analysis associates (eaa). As a result of this partnership, eaa is now designated by soa as a contractor approved to perform ind
  • 16-42-90RA - POWER TRAIN:AUTOMATIC TRANSMISSION: Reminder: transmission cooler flushing.Please review technical service bulletin 16-42-90r for proper flushing procedures during replacement of transmissions. Confirm the procedure has been performed by technician notes on the repair order,
  • RETURNS - AIR BAGS: Takata air bag inflator return procedures (wqp-51 and wqr-53) reminder: in august, the part return procedures were changed for all current takata air bag inflator recalls. Fedex will no longer handle the takata air bag inflator return sh
  • 01-167-08R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This bulletin contains additional information for recommended materials listed in the service manuals for individual models. For additional warranty submission information, please refer the materials policy in section 13.9 of the subaru cla
  • 15-172-14R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in sections 8.4.9 and 11.2.10 of your claims policie
  • 15-190-15 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in sections 8.4.9 and 11.2.10 of your claims policie
  • TECHTIPSNOVEMBER - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: November 2014 edition of techtips publication
  • 15-172-14R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Audio unit: 2015 exchange component identification and procedures
  • PM04 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Oil control valve assembly part number 10921aa230
  • PM03 - AIR BAGS: Wql48, wqm49 takata front passenger air bag inflator recalls shipping charges
  • SM02 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: "effective today, november 10, 2014, changes have been made to the list of required authorizations for warranty, parts warranty and par claims."
  • SM01 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): New vehicle receipt- navigation sd card transit storage location change
  • 11-2013TT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: November 2013 techtips newsletter
  • 11-2013TTAL - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Techtips article locator
  • 07-59-07R - EXTERIOR LIGHTING:HEADLIGHTS: This bulletin is for information purposes only. Due to design changes of the headlamps and rear combination lamps, moisture and / or condensation formation may develop on the inside of the lamp lenses. The moisture formation is only tempora
  • ORMDA - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: We have another brand new market driver template now available through subarucareconnect.Com: open recall is the ideal way to inform your customers and keep them aware of any open factory recalls or safety campaigns. Please see below or lo
  • 10-2015TT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: October 2015 techtips newsletter
  • SS - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Subaru of america, inc. Was notified by our chemical supplier of a potential problem with the packaging (bottle) of the subaru top engine cleaner p/n soa868v99160 and the subaru engine maintenance kit p/n soa868v 9340 which includes a b
  • SST - EQUIPMENT: The following special tool is required for servicing the fa/fb series engines and is used when installing the front crankshaft seal. This tool will be shipped directly to all subaru retailers during october as an essential tool. Please refe
  • SSLP - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Subaru of america, inc. (soa) is pleased to announce the following enhancements and policy changes to the subaru service loaner program. (sslp) enhancements and policy changes: 1] based on a request from the national advisory board, soa w
  • SD-2 - VISIBILITY:WINDSHIELD: Please update your dms information with the following information: in aug 2015 the mutual supersession between 65009al18c, 650009al58a, 65009al18a & 65009al18b was deleted. 65009al18c was removed from the chain and is currently coded obso
  • 02-161-15R - EQUIPMENT: This bulletin announces a revised replacement procedure for installation of the front crankshaft oil seal. All 2011-15my vehicles with fa or fb engines
  • 09-51-08R - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: "the purpose of this bulletin is to advise of soas revised catalytic converter recycling program shipping procedure. Since 2012, 100% of all converters shipped from the rdcs are packaged in boxes. Saving and re-using those boxes for the re
  • YRC-A - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: We are pleased to announce enhancements to the yrc reverse logistics portal used to schedule the shipment of remanufactured cores, warranty parts, and retailer program (prime) returns (soa retailers only). The changes will simplify the proc
  • 09-51-08R - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: The purpose of this bulletin is to advise of soas revised catalytic converter recycling program shipping procedure. Since 2012, 100% of all converters shipped from the rdcs are packaged in boxes. Saving and re-using those boxes for the ret
  • SD - VISIBILITY:WINDSHIELD: "please update your dms information with the following information: h in aug 2015 the mutual supersession between 65009al18c, 650009al58a, 65009al18a & 65009al18b was deleted. 65009al18c was removed from the chain and is currently coded
  • AVR - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: The following add vin to recall application has been removed from subarunet. Vins for the wqe41 and wqf42 will no longer be added at the retailer level. Future vins in need of either the wqe41 or wqf42, will now be verified and entered by
  • FOCT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: "4th qtr training requirements for parts and service managers, advisors and express service reps."
  • TECHTIPSOCTOBER2 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: October 2014 edition of techtips publication
  • SM05 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): New vehicle receipt- navigation sd card transit storage location change
  • SM04 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: The 2015my dealer pdi checklist has been revised
  • SM03 - POWER TRAIN:AUTOMATIC TRANSMISSION: Cvt / 4at / 5at transmission worksheet
  • SM03 - EQUIPMENT: Special service tools shipment.
  • SM01 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Parts and service managers - filter returns
  • WQC-39 - ELECTRICAL SYSTEM:SOFTWARE: Engine control module (ecm) reprogramming
  • 01-167-08R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This bulletin contains additional information for recommended materials listed in the service manuals for individual models.
  • 10-2013TT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: October 2013 techtips newsletter
  • 15-168-13R - SEATS:MID/REAR ASSEMBLY: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in sections 8.4.9 and 11.2.10 of your service polici
  • 15-157-12R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in sections 8.4.9 and 11.2.10 of your service polici
  • 09-51-08R - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: "the purpose of this bulletin is to advise of soas revised catalytic converter recycling program shipping procedure. Since 2012, 100% of all converters shipped from the rdcs are packaged in boxes. Saving and re-using those boxes for the re
  • CCRP - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: This announcement is to make you aware of significant revisions to the shipping and handling instructions for soas catalytic converter recycling program. Please familiarize yourself and your staff with these changes by reviewing tsb 09-51-
  • SPACT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Newly revised parts professional courses are in the final stage of development, and will be released soon. The quarter four core courses are a requirement towards earning the 2013 parts advisor certification. Please stay tuned to subarunet
  • FTEN - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Reminder: any fujitsu ten audio/ navi units or sd cards that were replaced by exchange units are requested to be returned as soon as possible by the vendor. Please expedite the return shipment of any of these exchange audio/ navi units or s
  • FTH - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): The kenwood corporation will no longer accept fax requests for audio exchanges. All requests for exchanges must use their website, www.Fthgroupinc.Com. Dealers can no longer fax copies for exchange requests. The kenwood service center is op
  • SM06 - EQUIPMENT: It has come to our attention that certain lot numbers of oil filter part numbers 15208aa12a and 15208aa15a may have a leaking issue caused from the manufacturing process.
  • SM05 - AIR BAGS: Dealer advisory counterfeit air bag information
  • OCTOBERTECHTIPS - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: October 2012 techtips edition
  • PM01 - AIR BAGS: Important- oil filter part number 15208aa15a now supersedes to 15208aa160
  • SM01 - AIR BAGS: Counterfeit air bag information
  • WQC-39 - ELECTRICAL SYSTEM:SOFTWARE: A modification to the engine control module software has been developed to correct a deficiency in the obdii system thermostat monitoring logic.
  • 09-2015TT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: September 2015 techtips newsletter
  • 15-189-15 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This service information bulletin provides guidance on determining if warranty coverage applies for failed microsd memory cards utilized in fujitsuten (f10) audio / navigation (avn) units. The photos below all show physically damaged cards
  • 16-63-99R - POWER TRAIN:AUTOMATIC TRANSMISSION: Subaru of america, inc. Has extended the availability of remanufactured automatic transmissions to include most subaru models starting from 1990my vehicles. This includes most 4eat, 4dat and 5at transmissions. Please check applications and
  • RTR - POWER TRAIN:AUTOMATIC TRANSMISSION: "a new failure code has been created to identify subsequent remanufactured transmission replacements. This new failure code, tmb, should be used when a 2nd or subsequent remanufactured transmission unit is being replaced. Tma failure code
  • STARLINK - EQUIPMENT:ELECTRICAL: "starting today, diagnostic notifications from starlink equipped and activated vehicles will become available through your ilm tool on subarunet. These diagnostic notifications will provide daily alerts if any of the fourteen mil warning li
  • 15-168-13R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in sections 8.4.9 and 11.2.10 of your service polici
  • 16-42-90R - POWER TRAIN:AUTOMATIC TRANSMISSION: "the transmission oil cooler must be properly flushed if any of the following circumstances hold true: the transmission oil pan contains dirt or internal debris there are signs of transmission overheating a failed transmission has
  • AUDIO EXCHANGE - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: "reminder: immediate return of audio exchange units any audio units that were replaced by exchange units are requested to be returned as soon as possible to the manufacturer. Please expedite the return shipment of any of these exchange audi
  • 609RHC - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Subaru service training has become aware that some technicians may not be showing credit for the 609 refrigerant handling certificate in their skils transcript. Please check your transcript in the subaru skils system and validate that you h
  • TECHTIPSSEPTEMBE - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: September 2014 edition of techtips publication
  • PM02 - EQUIPMENT: Important cvt fluid changes
  • PM01 - TRAILER HITCHES: Supersession deletion - trailer hitch
  • SM03 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: New required subaru cpo 152]point inspection form
  • SM02 - WQL-48R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Service procedure & claim submission information revisions to wql-48r
  • SM01 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Registration manual for immobilizer
  • 9-2013TT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: September 2013 techtips newsletter
  • PR - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Effective october 1st, soas incentive audit department will reinstate the $100 penalty for each invalid rdr address. We match each rdr address against the data base provided by the us postal service. When there is a mismatch, we identify t
  • FTEN - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Reminder: any fujitsu ten audio/ navi units or sd cards that were replaced by exchange units are requested to be returned as soon as possible by the vendor. Please expedie the return shipment of any of these exchange audio/ navi units or sd
  • SMART - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: "the following two courses are now available under customer dealer services on smart. Warranty denials: 10 minute course do you know the best ways to determine if a car is under warranty and how to document a denial of warranty situation?
  • CAVR - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Subaru of america has been on a tremendous vehicle sales growth for the past five years and in addition to this sales growth, we are seeing record volumes in the service side of the business. We appreciate all of your efforts to provide exc
  • MTE2 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Reminder: subaru of america has partnered with midtronics to develop a new battery testing and charging package for all subaru retailers. The package includes a new subaru specific gr8 battery tester, a vehicle communication module, and an
  • MTE - EQUIPMENT ADAPTIVE/MOBILITY: Soa has been receiving inquiries regarding the possibility of connecting the new midtronics test equipment via wifi to the sds network. Unfortunately, this is not possible at this time. The sds network is neither owned nor maintained by soa
  • ELP - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: "we would like to remind dealers that emission label part number information is a valuable commodity which must be protected. California and the epa requires subaru and its dealers to tightly control the distribution process of the replacem
  • SM - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Starting last week, the new subaru / midtronics gr8-1100 est battery diagnostic stations and exp wifi upgrade packs have begun to arrive at dealerships. After setting both machines up on a dealership wifi network, it will be possible to acc
  • SCPP - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Subaru claims policies and procedures manual update summary for september 2013 the following updates have been added to the electronic subaru claims policies & procedures manual. The manual can be found at subarunet/service/claims/policies
  • 08-2015TT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: August 2015 techtips newsletter
  • 16-42-90RA - POWER TRAIN:AUTOMATIC TRANSMISSION: "please review technical service bulletin 16-42-90r for proper flushing procedures during replacement of transmissions. Confirm the procedure has been performed by technician notes on the repair order, the proper part number for transmissio
  • LTG - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Labor time changes. The following changes are effective immediately within the subaru claims system and will appear in the september 2015 update of the subaru labor time guide.
  • DMS - EQUIPMENT ADAPTIVE/MOBILITY: As you are aware, the soa it department is working with dealer management systems (dms) providers to develop real time integrations with their systems. This integration is in support of the current care connect, schedule connect, equity con
  • URFCA - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: "the urgent request for customer assistance (urfca) form on subarunet was upgraded on sunday august 23, 2015. This upgrade includes a revised look and feel being adopted for new subarunet applications. The form can be found under the cust
  • RMI - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Registration manual for immobilizer
  • TAKATA RETURN - AIR BAGS: "please be advised that the part return procedures have changed for all current takata air bag inflator recalls (wql-48, wqp-51, and wqr-53). This change is effective immediately. Fedex will no longer handle the takata air bag inflator retu
  • AUDIO EXCHANGE - ELECTRICAL SYSTEM: "any audio units that were replaced by exchange units are requested to be returned as soon as possible to the manufacturer. Please expedite the return shipment of any of these exchange audio units currently at your dealer today. If you sho
  • DST-I - EQUIPMENT:ELECTRICAL: "recommendations for use of the denso dst-i diagnostic interface due to a limited supply of remaining subaru diagnostic interface (sdi) boxes, soa recommends that in all applicable situations technicians should use the new interface, the d
  • 16-42-90RM - POWER TRAIN:AUTOMATIC TRANSMISSION: "reminder: transmission cooler flushing. Please review technical service bulletin 16-42-90r for proper flushing procedures during replacement of transmissions. Confirm the procedure has been performed by technician notes on the repair orde
  • 01-168-09R - EQUIPMENT: The purpose of this bulletin is to provide replacement key and immobilizer information and to provide an overview of the subaru lock information web-site. 2000my to current, all models
  • VDC - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: "as a reminder, dont forget to complete your delivery checklist/enrollment for every new 2015 or 2016 subaru sold. The delivery checklist/enrollment is a simple and user friendly process that allows you to: 1. Provide your customer with a
  • 13-98-15 - EQUIPMENT: "various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the soa paint codes to help eliminate possible confusion. Their color formulations are updated on a con
  • SM06 - EQUIPMENT: Reminder: claim coding - oil top off while parts on order
  • SM05 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Digital dealer concerence & exposition annoucement
  • 01-172-14 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Subaru select monitor iii (ssmiii) usage tips
  • SM03 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Subaru claims policies and procedures manual update summary
  • 01-168-09R - EQUIPMENT: Replacement key and immobilizer information - the purpose of this bulletin is to provide replacement key and immobilizer information and to provide an overview of the subaru lock information web-site.
  • 8-2013TT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: August 2013 techtips newsletter
  • 09-51-08R - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: "reminder: effective tuesday september 3rd per service bulletin 09-51-08r revised on 05/29/13 any converter pipes received at the parts collection center loose and not properly packaged in a shipping box will be returned to the dealer and
  • LTC - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: The following changes will be effective within the subaru claims system as of monday september 2nd and will appear in the september 2013 update of the subaru labor time guide.
  • CCR - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: Effective monday, august 26, 2013 the shipping procedure for returning catalytic converters to the parts collection center (pcc) lafayette, indiana will change. The current a.R.S. (authorized return service) label with ups will be discontin
  • PS - ELECTRICAL SYSTEM: "subaru of america, inc., august 15, 2013 - the original equipment parts used to build subaru vehicles are specifically engineered to provide maximum safety, optimal fit and functionality to help maintain the high standard of vehicle struct
  • FTEN - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Any fujitsu ten audio/ navi units or sd cards that were replaced by exchange units are requested to be returned as soon as possible by the vendor. Please expedite the return shipment of any of these exchange audio/ navi units or sd cards cu
  • 02-142-13 - EQUIPMENT: This bulletin provides information to help determine whether or not an automatic timing belt tension adjuster (tensioner) which may show sign of oil seepage is actually failed or not. The photos provided below will help you make the proper
  • BETA - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Subaru of america has partnered with midtronics to develop a new battery testing and charging package for all subaru retailers. The package includes a new subaru specific gr8 battery tester, a vehicle communication module, and an upgrade fo
  • 07-2015TT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: July 2015 techtips newsletter
  • SSM4 - ELECTRICAL SYSTEM:SOFTWARE: "please be advised that the july 2015 ssm4/flashwrite quarterly software update will begin downloading to all sds notebooks on or about the evening of friday, july 31,2015. To receive this download promptly: 1. The sds notebook must have
  • TTRS - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Subaru technical training reporting is now available in skils. These standard and custom reports are available to all service dealer management personnel at each retailer. You will notice a change to the skils welcome page. We have added a
  • BSM-SD1 - EQUIPMENT: "please update your dms information with the following information: delete the supersession connection between the following part numbers: j101ssg703e1 j101ssg701e1 j101ssg703en j101ssg701en j101ssg703f3 j101ssg701f3 j101ssg703i8 j101s
  • 16-42-90R - POWER TRAIN:AUTOMATIC TRANSMISSION: "the transmission oil cooler must be properly flushed if any of the following circumstances hold true: the transmission oil pan contains dirt or internal debris there are signs of transmission overheating a failed transmission has
  • 16-42-90R-R - POWER TRAIN:AUTOMATIC TRANSMISSION: "please review technical service bulletin 16-42-90r for proper flushing procedures during replacement of transmissions. Confirm the procedure has been performed by technician notes on the repair order, the proper part number for transmissio
  • COVER-SD - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: "please update your dms with the following supersession deletion: delete the supersession between part numbers 64140sg061ll and 64140sg060ll both st cover assy cush f rh part numbers will be coded as ic 11 (stand alone) if you have any qu
  • BODY-SD - EQUIPMENT: "please update your dms with the following 3 supersession deletions: delete the supersession between part numbers 51510fj0909p and 51510fj0919p both qtr pnl cp r in lh part numbers will be coded as ic 11 (stand alone) delete the superses
  • BSM-SD - EQUIPMENT ADAPTIVE/MOBILITY: "please update your dms information with the following information: delete the supersession connection between the following part numbers: j101ssg702w6 j101ssg700w6 j101ssg702i8 j101ssg700i8 j101ssg702v3 j101ssg700v3 j101ssg702en j101ss
  • SHIPPING - AIR BAGS: As a result of changes to regulations covering the transportation of dangerous goods documentation requirements have been simplified. Previously, each item assigned the proper shipping name (psn) of air bag module, air bag inflator, or seat
  • NTTT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Subaru service training is pleased to announce the release of the 2016 new technology training (course code 80l001003i).The 2016 new technology training is designed to familiarize students with information and skills practice pertaining to
  • STARLINK T - ELECTRICAL SYSTEM: If you didnt get a chance to watch the live event which was broadcast last month, you can now view the archived video to learn about our all-new subaru starlink connected vehicle technology. In this web-based training, we cover starlink
  • 01-168-09R - EQUIPMENT: The purpose of this bulletin is to provide replacement key and immobilizer information and to provide an overview of the subaru lock information web-site. 2000my to current, all models
  • STARLINK - ELECTRICAL SYSTEM: "were excited about the added peace of mind our owners can enjoy with the new subaru starlink safety and security connected services. To briefly demonstrate this all-new technology and its benefits, we produced a series of nine videos. Si
  • SUBARUNET - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Subarunet.Com is confirmed to run with internet explorer 10 (ie10) or internet explorer 11 (ie11) it is recommended you use one of these browsers. Newer applications, including the comprehensive vehicle locator and trade management will not
  • SD - POWER TRAIN:DRIVELINE:CENTER SUPPORT BEARING: "please delete the supersession between part numbers 806340090 and 806340080 in your dms data. 806340090 will be ic code 11 (stand alone). 806340080 will be the orderable part number in a chain with 806340020 and 806340030. If you have any
  • PR - EQUIPMENT: "policy reminder: mandatory use of expendable fluids. Please review section 13.9 in the claims policies and procedures manual for a list of the mandatory expendable fluids. These fluids must be supplied by soa for repairs which require flu
  • FOCT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: "announcing the newest ascent program for express service representatives. Training due date july 30, 2015. All express service representatives must be 100% certified by the due date to be eligible for participation in ascent program. (comp
  • JMRL - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: June marks the halfway point of 2015 and as you know, we are off to another record-setting year. We also know that you could have sold even more vehicles had we had more to sell! July will represent the final month of lower-than-average all
  • FOCT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: 3rd qtr training requirements for parts and service managers and advisors. Training due date july 30, 2015. All parts and service managers and advisors must all be 100% certified by the due dates to be eligible for participation in any asce
  • TECHTIPSJULY2014 - EQUIPMENT: July 2014 edition of techtips publication
  • SM01-WQK-47 - BRAKES (PWS): Update: subaru recall campaign wqk47: brake line corrosion
  • SRR-R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This announcement is to update: sign]off on revised sales reporting rules and regulations.
  • TAB - AIR BAGS: This announcement is to advise retailers takata air bag inflators should now be ordered through daily stock orders.
  • SDS - ELECTRICAL SYSTEM:SOFTWARE: This annoucment is to advised of the new mandatory sds hardware and software requirements.
  • SMC - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This announcement is to advise retailers of 2015 certification training.
  • 01-168-09R - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: The purpose of this bulletin is to provide replacement key and immobilizer information and to provide an overview of the subaru lock information web-site. This bulletin was revised to add new models and model years.
  • MDFR - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: "this annoucment was a reminder: new miscellaneous detail field requirements"
  • 16-42-90R - POWER TRAIN:AUTOMATIC TRANSMISSION: This bulletin was revised to advise retailers of the update part number soa868v9255 for subaru transmission cooler flush.
  • TTALI - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This annoucment is to advise retailers the techtips newsletter locator index has been updeted.
  • 03-2015TT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: March 2015 techtips newsletter
  • 15-172-14R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The bulletin was revised to add audio units applicability.
  • 16-42-90R - POWER TRAIN:AUTOMATIC TRANSMISSION: This bulletin was revised to advise retailers of the update part number soa868v9255 for subaru transmission cooler flush.
  • SCC - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This announcement is to advise retailer soa has added several new reports and capabilities to provide retailers actionable insight into their dealerships to subaru care connect.
  • NPA - BRAKES (PWS): This announcement is to to announce the introduction of the new genuine subaru high performance non-chlorinated brake cleaner.
  • AUDIO/NAVI - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Every new model year, a technical service bulletin with information relating to the warranty exchange program is released. These bulletins on stis include illustrations of all exchange units along with part numbers and other related exchang
  • 05-2015TT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: May 2015 techtips newsletter
  • SSM4 - ELECTRICAL SYSTEM:SOFTWARE: "those with the new panasonic c2 toughbook may have noticed that the new ssm4 software has been deployed. This was done in advance of the launch of certain 2016 subarus that will require ssm4 software for diagnosis. Please note that the ss
  • CRS - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: "subaru of america, inc.'s customer/retailer services (crs) team is partnering with a new vendor, impartial services group (isg), who will be assisting us with vehicle reacquisition. After crs has decided to assist a customer with reacquiri
  • 01-168-09R - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: The purpose of this bulletin is to provide replacement key and immobilizer information and to provide an overview of the subaru lock information web-site. Reivsed to add models.
  • SSLP - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Subaru service loaner program operations and guidelines.
  • RECALL - AIR BAGS: Following the may 19 announcement from takata to expand the recall of vehicles that include takata airbags, the following subaru vehicles only have been affected: 2004 to 2005 my impreza models have been expanded from a regional recall to a
  • STV - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: To help communicate our strong safety reputation to consumers in a compelling way, we produced a series of subaru i survived safety testimonial videos. They tell the real-life dear subaru stories of four subaru owners who had serious ac
  • ST - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: To help communicate our strong safety reputation to consumers in a compelling way, we produced a series of subaru i survived safety testimonial videos. They tell the real-life dear subaru stories of four subaru owners who had serious ac
  • RJFC - ELECTRICAL SYSTEM:SOFTWARE: Reprogramming j-2534 files
  • EQMR - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Recently you may have noticed that some new fields were added to the electronic quality monitoring report (e-qmr) form submission. These are part of a new enhanced reporting program implemented by soa to allow retailers to report concerns t
  • 14-21-15 - FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS: This service information bulletin outlines a procedure to modify the fuel hose assembly included in the fuel pressure testing kit, subaru special tool number j-49863-1. For the fuel pressure gauge to operate properly and provide accurate te
  • CPP - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: The following updates have been added to the electronic subaru claims policies & procedures manual. The manual can be found at subarunet/service/claims/policies and procedures. We strongly recommend that you re-download the manual to your p
  • 13-96-13R - EQUIPMENT: "note: this is the most accurate information available at the time of printing. Various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the soa paint codes to h
  • TECHTIPSMARCH201 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: March 2014 edition of techtips publication
  • SM06 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: "reminder: fujitsu ten satellite radio service - we continue to experience a high volume of exchange units returned without transferring activation on these satellite radios."
  • SM03 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Policy on dealers unauthorized vehicle modifications
  • EP - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Every new model year, a technical service bulletin with information relating to the warranty exchange program is released. These bulletins on stis include illustrations of all exchange units along with part numbers and other related exchang
  • TECHTIPSJAN - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: January 2014 edition of techtips publication
  • FOCT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This annoucment is to advise the 2nd qtr training requirements for parts and service managers and advisors.
  • SSLP - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Subaru service loaner program operations and guidelines.
  • RECALL - AIR BAGS: Following the may 19 announcement from takata to expand the recall of vehicles that include takata airbags, the following subaru vehicles only have been affected: 2004 to 2005 my impreza models have been expanded from a regional recall to a
  • STV - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: To help communicate our strong safety reputation to consumers in a compelling way, we produced a series of subaru i survived safety testimonial videos. They tell the real-life dear subaru stories of four subaru owners who had serious ac
  • ST - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: To help communicate our strong safety reputation to consumers in a compelling way, we produced a series of subaru i survived safety testimonial videos. They tell the real-life dear subaru stories of four subaru owners who had serious ac
  • RJFC - ELECTRICAL SYSTEM:SOFTWARE: Reprogramming j-2534 files
  • EQMR - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Recently you may have noticed that some new fields were added to the electronic quality monitoring report (e-qmr) form submission. These are part of a new enhanced reporting program implemented by soa to allow retailers to report concerns t
  • 14-21-15 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS: This service information bulletin outlines a procedure to modify the fuel hose assembly included in the fuel pressure testing kit, subaru special tool number j-49863-1. For the fuel pressure gauge to operate properly and provide accurate te
  • CPP - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: The following updates have been added to the electronic subaru claims policies & procedures manual. The manual can be found at subarunet/service/claims/policies and procedures. We strongly recommend that you re-download the manual to your p
  • 13-96-13R - STRUCTURE:BODY: "note: this is the most accurate information available at the time of printing. Various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the soa paint codes to
  • TECHTIPSMARCH201 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: March 2014 edition of techtips publication
  • SM06 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: "reminder: fujitsu ten satellite radio service - we continue to experience a high volume of exchange units returned without transferring activation on these satellite radios."
  • SM03 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Policy on dealers unauthorized vehicle modifications
  • SNLG - POWER TRAIN:AUTOMATIC TRANSMISSION: Serial number location guide - engine, transmission & turbocharger
  • 6-2013TT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: June 2013 techtips newsletter
  • SLTG - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: "the subaru labor time guide (ltg), found in subarunet - service claim entry / info - labor time guide, lists all the current labor operation numbers and failure codes needed for claim coding. By now, you should be familiar with where to
  • SCR - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: For subaru claim reimbursement purposes, please use part number soa635049 ~ 1 qt, for repairs requiring the use of subaru high torque cvt fluid. Questions about this can be directed to the subaru claims helpline at 1-866-subaru2 (1-866-782-
  • LTG - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: The following changes are effective within the subaru claims system as of april 1st and will appear in the april 2013 update of the subaru labor time guide.
  • 3-2013TT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: March 2013 techtips newsletter
  • WQE-99A - EXTERIOR LIGHTING: We are currently experience difficulties in displaying the wqe-99 ( optional genuine subaru puddle lights ) program. Access to this information is currently unavailable. We are working to repopulate this information as quickly as possible a
  • PS - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: "subaru and the center for pet safety to test pet car safety restraints subaru to fund a quest for the top performing safety restraints so consumers can keep their best friend as safe as possible on the road lawmakers in subaru of ame
  • TECHTIPSAPRIL201 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: April 2014 edition of techtips publication
  • SM02 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Reminder: technical support helpline hours of operation
  • PM02 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: "new clarion exchange fax form - we are pleased to announce that dealers can now request a warranty exchange unit from clarion corporation by using the clarion exchange fax form."
  • SM01 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: The oil consumption test has been revised
  • FTEN - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This is to remind all dealers that the satellite radio is integrated in the fujitsu ten audio/navi assembly. We are experiencing a high volume of exchange units returned without transferring activation on the satellite radios. For those cus
  • QMR - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Qmrs related to campaigns or recalls should only be submitted when there are unique or unusual circumstances found during the course of the repair. Qmr submissions indicating the completion of a campaign or recall are unnecessary. If you sh
  • 13-96-13R - EQUIPMENT: "note: this is the most accurate information available at the time of printing. Various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the soa paint codes to
  • 7-2013TT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: July 2013 techtips newsletter
  • FTEN - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Any fujitsu ten audio/ navi units or sd cards that were replaced by exchange units are requested to be returned as soon as possible by the vendor. Please expedite the return shipment of any of these exchange audio/ navi units or sd cards cu
  • TECHTIPSJUNE2014 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: June 2014 edition of techtips publication
  • SM05 - EQUIPMENT:OTHER:LABELS: Service memo - please be advised, a limited number of early]production 2015my legacy and outback models may arrive with up to 6 identification labels which must be removed during the vehicle appearance / get]ready procedure prior to deliv
  • 13-97-14 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: 2015 my paint coding information
  • LRT - ENGINE (PWS): Soa is pleased to announce the launch of a new remanufactured turbocharger program. Supplies are now available at all rdcs.
  • SST - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: The midtronics battery management information system (bmis) website (http://bmis.Midtronics.Com) is currently down for maintenance and upgrades. These changes will help to improve response time for inquiries. The site is expected to be back
  • 1-2015TT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: January 2015 tech tips newsletter
  • SM04 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Service memo - important change in claim entry procedures involving dtcs
  • SM03 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Soa it memo - approved dms providers
  • SM02 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Care connect service reminder enhancement
  • SM01 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Drive magazine article titled engine oil, maintenance and warnings
  • PM02 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Parts memo - new genuine subaru certified bulk oil equipment loan program
  • 01-167-08R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This bulletin contains additional information for recommended materials listed in the service manuals for individual models. For additional warranty submission information, please refer the materials policy in section 13.9 of the subaru cla
  • 11-120-12R - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: This bulletin provides additional information to subaru state i/m program advisory bulletin # 11-98-10r. About 30 states have implemented regulations for inspecting the vehicles on-board diagnostic (obd) system as part of their state emiss
  • 2-2015TT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: February 2015 techtips newsletter
  • SRR&R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This annoucement is to remind retailers of sales reporting rules and regulations
  • ROT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This annoucment is to advise retailers of online make up courses for new service advisors and service advisors that missed the 2014 subaru customer service promise workshop.
  • YRC -RLP - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This annoucement is to announce enhancements to the yrc reverse logistics portal that is used to schedule the shipment of remanufactured cores, warranty parts, and retailer program (prime) returns (soa retailers only).
  • RSNA - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This announcement is to advise recall scheduling now available.
  • LVIC - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This announcement advises important reminder regarding insurance coverage for subaru service loaner vehicles.
  • 02-159-15 - EQUIPMENT: This bulletin provides new product information along with some reminders and proper precautions to take when removing and applying silicone-type sealants during engine component repairs and replacements.
  • MDFR - POWER TRAIN:AUTOMATIC TRANSMISSION: This announcement is to advise all claims require data entry into the misc. Detail field for battery replacement, remanufactured transmissions and short blocks, audio exchanges and vor freight reimbursement.
  • TECHTIPSLOCATOR - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Techtips locator document updated february 2014
  • TECHTIPSFEB2014 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: February 2014 edition of techtips publication
  • SM03 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: "care connect - we are very pleased to announce that care connect has now completed integrating with the various dms types used by our retailers and virtually every retailer can now participate in care connect including the schedule conne
  • 01-168-09R - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: The purpose of this bulletin is to provide replacement key and immobilizer information and to provide an overview of the subaru lock information web-site.
  • SM02 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: "fujitsu ten satellite radio service - this is to remind all dealers that the satellite radio is integrated in the fujitsu ten audio/navi assembly. We continue to experience a high volume of exchange units returned without transferring acti
  • 2-2013TT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: February 2013 techtips newsletter
  • FRAMFU - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: "the following information is a follow up to the defect notification posted to subarunet last week. Below is more specific information regarding the return process for oil filters that have been previously installed and the arrival of placa
  • FRAM - EQUIPMENT: "the following information and attached documents contain specific procedures and detailed information. Please review all documents thoroughly. The information contained within them is to be used for addressing inquiries from customers and
  • TEC/EMK - ENGINE (PWS): Subaru fixed operations is pleased to announce that the top engine cleaner (soa868v9160) and engine maintenance kit (soa868v9340) are now orderable with updated stock in inventory.
  • STARLINK - ELECTRICAL SYSTEM:SOFTWARE: December was a big month for starlink! We activated our 100,000th starlink enabled vehicle on december 11th, and we also delivered 36,000+ starlink enabled vehicles (our largest delivery month of the year). We finished december with 89.3% o
  • 16-42-90R - POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES: "the transmission oil cooler must be properly flushed if any of the following circumstances hold true: the transmission oil pan contains dirt or internal debris there are signs of transmission overheating a transmission that has be
  • 1-2015TT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: January 2015 tech tips newsletter
  • WNK - EQUIPMENT: This announcement is to provide wind noise kits- supply update.
  • LEPE - EQUIPMENT: This announcement is to announce that the love every part event is back in april.
  • SBRPR - SERVICE BRAKES, AIR:DISC:ROTOR: This announcement is to announce a significant price reduction on brake rotors.
  • 03151500 - EQUIPMENT: This announcement is to advise to delete the supersession between part numbers 03151500 and 031515001.
  • MLE - EQUIPMENT:OTHER:LABELS: This announcement is to advise automatic climate control w/ filtration is erroneously listed on the label and we are preparing replacement labels for mailing next week. The new label will reflect air conditioning w/air filtration system
  • SSGR - EQUIPMENT: This annoucment is for the introduction of the new genuine subaru silicone gasket remover.
  • SSLP- MEMO - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: "this annoucement provides important sslp 2.0 webdrive program information"
  • 2015MDC - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: "this annoucment provides 2015 market driver calendar to assist retailers in planning out retailers care connect marketing for the whole year."
  • 57520AL00 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: "this annoucment advised of supersession deletion between part numbers 57520al00a9p and 57520al00b9p."
  • PSTM - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This annoucment provides 1st qtr training requirements for parts and service managers and advisors.
  • SSLP-MEMO - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: "important subaru service loaner program (sslp) 2.0 webdrive program information"
  • SXM-01 - ELECTRICAL SYSTEM:SOFTWARE: "subaru of america, inc. Today announced agreements with sirius xm connected vehicle services inc., a unit of sirius xm, and at&t* to provide enhancements to its subaru starlink in-vehicle connectivity system. The enhancements will deliver
  • SM05 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: "revised technical training web based post tests - subaru service training is pleased to announce the release of web based technical course post tests. These required post tests are to be completed within 30 days of the instructor-led train
  • SM04 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: "reminder: technical support helpline hours of operation - the technical support helpline hours of operation are expanding as of monday january 6, 2014. The new hours will be: 8:30 am to 7:30 pm et monday through thursday 10:30 am to 5:00
  • SM03 - ELECTRICAL SYSTEM:SOFTWARE: January 2014 ssmiii/flashwrite quarterly update - please be advised that the january 2014 ssmiii/flashwrite quarterly software update will begin downloading to all sds notebooks on or about the evening of friday, january 10, 2014.
  • ROF - FUEL SYSTEM, OTHER:FUEL FILTER: We would like to remind all dealers that if there are any oil filters at your dealership that were set aside as a result of the inspections over the last few months, to please return them to your facing warehouse as soon as possible. We cur
  • WQE-41PI - EXTERIOR LIGHTING: The following information contains preliminary service procedures, parts information, and customer service procedures. These are to be used for addressing the needs of customers who present with an urgent need for assistance with a genuine
  • 01-2013TT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: January 2013 tec tips newsletter
  • CCR - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: Catalytic converter return reminder: all converter returns must include the return request and a legible copy of the repair order. All converter returns must use the ups preprinted ars label (p/n msa5w0307a) per service bulletin 09-51
  • GEN 2.0 & 2.1 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Technical support guide for micro sd navigation (avn) display audio (da)
  • SDC 1/28 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Subaru / midtronics battery tester reporting the midtronics battery management information system (bmis) website (http://bmis.Midtronics.Com) is currently down for maintenance and upgrades. These changes will help to improve response time
  • WQR-53R - AIR BAGS: Takata front passenger air bag inflator replacement in the event of a crash necessitating deployment of the passenger side frontal air bag, the front passenger-side air bag inflator in these vehicles could rupture with metal fragments str
  • 15-152-12 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Warranty audio/navigation system exchange program
  • 16-42-90R - POWER TRAIN:AUTOMATIC TRANSMISSION: Transmission cooler flushing procedures during replacement of transmissions. Confirm the procedure has been performed by technician notes on the repair order, the proper part number for transmission flush on the claim and also by entering c
  • TIPS-1215 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • 16-42-90R - POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES: Summary to be provided on a future date.
  • WQE41 - LIGHTING (PWS): Summary to be provided on a future date.
  • 15-172-14R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • 12-31-2014 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • 12-30-2014 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • 12-2014 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • 12-17-2014 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • 12-12-2014 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • 10-16-14 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • 09-12-14 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • 8-22-2014 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • 09-23-2014 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • 06-16-2014 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • 05-2014 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • 04-22-2014 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • 04-22-2014 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • 03-12-2014 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • 2-2014 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • 01-13-2014 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • 01/10/2014 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • 02-157-14R - ENGINE (PWS): Summary to be provided on a future date.
  • 02-157-14R - ENGINE (PWS): Summary to be provided on a future date.
  • 10921AA230 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE): Summary to be provided on a future date.
  • 7-24-14 - EQUIPMENT: Summary to be provided on a future date.
  • 12-18-14 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • SUB-2013 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • GR12-057 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • 06-46-14 - EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH: Summary to be provided on a future date.
  • 12-04-2014 - AIR BAGS: Summary to be provided on a future date.
  • 12-17-2014 - EQUIPMENT: Summary to be provided on a future date.
  • 12-03-2014 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Summary to be provided on a future date.
  • 12-11-2014 - EQUIPMENT: Summary to be provided on a future date.
  • 12-30-2014 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • WQK-47R - BRAKES (PWS): Summary to be provided on a future date.
  • J5010LS040 - EQUIPMENT: Summary to be provided on a future date.
  • WQK-47R - BRAKES (PWS): Summary to be provided on a future date.
  • 12-2014 - EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE: Summary to be provided on a future date.
  • WQP-51 - AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE: Summary to be provided on a future date.
  • 11-1-2014 - VISIBILITY:SUN/MOON ROOF ASSEMBLY: Summary to be provided on a future date.
  • 18-175-14 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • 11-10-2014 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • 10-1-2013 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Summary to be provided on a future date.
  • 10-1-2014 - ENGINE (PWS): Summary to be provided on a future date.
  • 11-12-2014 - AIR BAGS: Summary to be provided on a future date.
  • WQQ-52 - BRAKES (PWS): Summary to be provided on a future date.
  • 11-6-2014 - AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE: Summary to be provided on a future date.
  • 11-6-2014 - AIR BAGS: Summary to be provided on a future date.
  • 10-28-2014 - POWER TRAIN:AUTOMATIC TRANSMISSION: Summary to be provided on a future date.
  • 15-168-13R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • 15-157-12R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • 09-51-08R - POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER: Summary to be provided on a future date.
  • 10-24-2013 - POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER: Summary to be provided on a future date.
  • 10-17-2014 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Summary to be provided on a future date.
  • 6-8-14 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • 09-56-13 - ENGINE AND ENGINE COOLING:COOLING SYSTEM: Summary to be provided on a future date.
  • 06-47-14 - STEERING: Summary to be provided on a future date.
  • 10-17-2014 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Summary to be provided on a future date.
  • 10-17-13 - EQUIPMENT: Summary to be provided on a future date.
  • 101514 - POWER TRAIN:AUTOMATIC TRANSMISSION: Summary to be provided on a future date.
  • 10-16-2013 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Summary to be provided on a future date.
  • 07-23-2014 - EQUIPMENT: Summary to be provided on a future date.
  • 6-16-2014 - ELECTRICAL SYSTEM: Summary to be provided on a future date.
  • 02-155-14R - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Summary to be provided on a future date.
  • 05/08/2013 - ELECTRICAL SYSTEM: Summary to be provided on a future date.
  • 9-29-14 - POWER TRAIN:MANUAL TRANSMISSION:LUBRICANT: Summary to be provided on a future date.
  • 9-19-14 - TRAILER HITCHES: Summary to be provided on a future date.
  • WQL48 - AIR BAGS: Summary to be provided on a future date.
  • 10-1-13 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Summary to be provided on a future date.
  • 15-172-14 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • 14-20-14R - EQUIPMENT: Summary to be provided on a future date.
  • 12-169-14 - ENGINE (PWS): Summary to be provided on a future date.
  • 13-97-14 - STRUCTURE: Summary to be provided on a future date.
  • 02-132-12R - ENGINE (PWS): Summary to be provided on a future date.
  • WQL-48R - AIR BAGS: Summary to be provided on a future date.
  • 6-26-14 - ENGINE (PWS): Summary to be provided on a future date.
  • 14V-399 - AIR BAGS: Summary to be provided on a future date.
  • 01-172-14 - EQUIPMENT: Summary to be provided on a future date.
  • 7-23-2014 - ENGINE (PWS): Summary to be provided on a future date.
  • 8-13-14 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • 01-168-09R - STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE: Summary to be provided on a future date
  • WQM-49 - AIR BAGS: Summary to be provided on a future date.
  • WQK-47R - BRAKES (PWS): Summary to be provided on a future date.
  • 8-1-2014 - ENGINE (PWS): Summary to be provided on a future date.
  • 01-168-09R - STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE: Summary to be provided on a future date.
  • WQK-47 - BRAKES (PWS): Summary to be provided on a future date.
  • 7-10-14 - BRAKES (PWS): Summary to be provided on a future date.
  • 03-07-2014 - ENGINE (PWS): Summary to be provided on a future date.
  • 15-168-13R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • 6-11-14 - ENGINE (PWS): Summary to be provided on a future date.
  • 02-144-13R - ENGINE (PWS): Summary to be provided on a future date.
  • 5-21-14 - ELECTRICAL SYSTEM: Summary to be provided on a future date.
  • 5-12-14 - EQUIPMENT: Summary to be provided on a future date.
  • 2-28-14 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • 02-143-13R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • WQK]47 - BRAKES (PWS): Summary to be provided on a future date.
  • SOA427V1610 - POWER TRAIN:AUTOMATIC TRANSMISSION: Summary to be provided on a future date.
  • 6-6-14 - FUEL SYSTEM, OTHER:STORAGE: Summary to be provided on a future date.
  • WQF-42 - EQUIPMENT: Summary to be provided on a future date.
  • WQE-41 - EQUIPMENT: Summary to be provided on a future date.
  • 05-54-13 - WHEELS: Summary to be provided on a future date.
  • 17-17-13R - AIR BAGS: Summary to be provided on a future date.
  • 4-2014 - SEATS: Summary to be provided on a future date.
  • 02-155-14 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Summary to be provided on a future date.
  • 3-2014 - FUEL SYSTEM, GASOLINE: Summary to be provided on a future date.
  • B031-103 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Summary to be provided on a future date.
  • 03-73-14 - STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT: Design change to reverse idler gear components
  • WQE-41 - EXTERIOR LIGHTING:HEADLIGHTS: Summary to be provided on a future date.
  • 1-2014 - ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR: Summary to be provided on a future date.
  • 06-46-14 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Summary to be provided on a future date.
  • 2-15-13 - POWER TRAIN:AUTOMATIC TRANSMISSION: Summary to be provided on a future date.
  • 2-14-14 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Summary to be provided on a future date.
  • 15-120-07R - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Compact disc precautions - this bulletin provides precautions concerning compact discs. There has been an increasing number of cd-equipped audio units being replaced under warranty. A significant number of the failures result from using dam
  • 01-168-09R - LATCHES/LOCKS/LINKAGES: Summary to be provided on a future date.
  • 15208AA12A - FUEL SYSTEM, OTHER:FUEL FILTER: Summary to be provided on a future date.
  • WQE-41 - EQUIPMENT: Summary to be provided on a future date.
  • 15208AA12A - FUEL SYSTEM, OTHER:FUEL FILTER: Summary to be provided on a future date.
  • 05-56-14 - WHEELS:LUGS/NUTS/BOLTS: Lug nut wax removal - in response to requests received from the field, this bulletin provides information regarding a genuine subaru chemical product which may be used for removal of lug nut wax residue.
  • 16-42-90R - POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES: Summary to be provided on a future date.
  • 12-161-14 - EXTERIOR LIGHTING:FOG LIGHTS: Summary to be provided on a future date.
  • 03-70-12R - POWER TRAIN:AUTOMATIC TRANSMISSION: Summary to be provided on a future date.
  • 1-10-14 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • 12272012 - EQUIPMENT: Summary to be provided on a future date.
  • WQC-39 ECM - ENGINE (PWS): Summary to be provided on a future date.
  • SOA321098 - POWER TRAIN:MANUAL TRANSMISSION: Summary to be provided on a future date.
  • FYJJJS - EQUIPMENT: Summary to be provided on a future date.
  • A2999X - EQUIPMENT: Summary to be provided on a future date.
  • A22713 - EQUIPMENT: Summary to be provided on a future date.
  • GR13-068 - EQUIPMENT: Summary to be provided on a future date.
  • GR13-048 - EQUIPMENT: Summary to be provided on a future date.
  • GR13-055 - EQUIPMENT: Summary to be provided on a future date.
  • 18-171-13 - EQUIPMENT: Summary to be provided on a future date.
  • 18-170-13 - EQUIPMENT: Summary to be provided on a future date.
  • MSA6P1301 - ENGINE (PWS): Summary to be provided on a future date.
  • VEHSALESMKTG - EQUIPMENT: Summary to be provided on a future date.
  • 1866SUBARU2 - EQUIPMENT: Summary to be provided on a future date.
  • SOA635049 - EQUIPMENT: Summary to be provided on a future date.
  • WQD-40 - EQUIPMENT: Summary to be provided on a future date.
  • WQE41 - EQUIPMENT: Summary to be provided on a future date.
  • 16-88-13 - EQUIPMENT: Summary to be provided on a future date.
  • GR8 - EQUIPMENT: Summary to be provided on a future date.
  • SUBARUSPX - EQUIPMENT: Summary to be provided on a future date.
  • PN82009FJ000 - EQUIPMENT: Summary to be provided on a future date.
  • PNMSA6P1303 - EQUIPMENT: Summary to be provided on a future date.
  • 0791 - EQUIPMENT: Summary to be provided on a future date.
  • 07-59-07R - EXTERIOR LIGHTING: Summary to be provided on a future date.
  • RS160 - EQUIPMENT: Summary to be provided on a future date.
  • QMR - ENGINE (PWS): Summary to be provided on a future date.
  • SOA - EQUIPMENT: Summary to be provided on a future date.
  • 1866SUBARU2 - EQUIPMENT: Summary to be provided on a future date.
  • SMART - EQUIPMENT: Summary to be provided on a future date.
  • URFCA - EQUIPMENT: Summary to be provided on a future date.
  • GR8-1100 - EQUIPMENT:ELECTRICAL: Summary to be provided on a future date.
  • EXPGR8 - EQUIPMENT: Summary to be provided on a future date.
  • MAC9139 - EQUIPMENT: Summary to be provided on a future date.
  • GR8-1100EST - EQUIPMENT: Summary to be provided on a future date.
  • 1012013 - EQUIPMENT: Summary to be provided on a future date.
  • 8110 - EQUIPMENT: Summary to be provided on a future date.
  • 09-51-08R - EQUIPMENT: Summary to be provided on a future date.
  • C293111 - EQUIPMENT: Summary to be provided on a future date.
  • 15-164-13R - EQUIPMENT: Summary to be provided on a future date.
  • 18667822782 - ENGINE (PWS): Summary to be provided on a future date.
  • WQH-44 - EQUIPMENT: Summary to be provided on a future date.
  • 15-152-12 - EQUIPMENT: Summary to be provided on a future date.
  • 18-173-13 - EQUIPMENT: Summary to be provided on a future date.
  • SAS100 - EQUIPMENT: Summary to be provided on a future date.
  • 1866SUBARU2 - EQUIPMENT: Summary to be provided on a future date.
  • 02-142-13 - ENGINE (PWS): Summary to be provided on a future date.
  • 02-141-13R - EQUIPMENT: Summary to be provided on a future date.
  • GR8 - ELECTRICAL SYSTEM: Summary to be provided on a future date.
  • B031103 - EQUIPMENT: Summary to be provided on a future date.
  • DPSM - EQUIPMENT: Summary to be provided on a future date.
  • WQH44 - EQUIPMENT: Summary to be provided on a future date.
  • WQH44 - EQUIPMENT: Summary to be provided on a future date.
  • 1866SUBARU2 - EQUIPMENT: Summary to be provided on a future date.
  • 13-96-13R - EQUIPMENT: Summary to be provided on a future date.
  • 18-172-13 - EQUIPMENT: Summary to be provided on a future date.
  • MSA5P0136C - AIR BAGS: Summary to be provided on a future date.
  • MSA5P0135C - ELECTRICAL SYSTEM: Summary to be provided on a future date.
  • 09-51-08R - ENGINE (PWS): Summary to be provided on a future date.
  • 03-70-12R - POWER TRAIN: Summary to be provided on a future date.
  • WQI-45 - STEERING: Summary to be provided on a future date.
  • WQF-42 - EQUIPMENT: Summary to be provided on a future date.
  • WQF-42 - EQUIPMENT: Summary to be provided on a future date.
  • L101SAJ001 - EQUIPMENT: Summary to be provided on a future date.
  • WQF-42 - EQUIPMENT: Summary to be provided on a future date.
  • WQF42 - ENGINE (PWS): Summary to be provided on a future date.
  • 412013 - EQUIPMENT: Summary to be provided on a future date.
  • SOA635049 - EQUIPMENT: Summary to be provided on a future date.
  • DFJXJ025MLP - EQUIPMENT: Summary to be provided on a future date.
  • A455-692 - EQUIPMENT: Summary to be provided on a future date.
  • WQE-41 - EQUIPMENT: Summary to be provided on a future date.
  • 18261AA010 - EQUIPMENT: Summary to be provided on a future date.
  • WQE-41 - EQUIPMENT: Summary to be provided on a future date.
  • WQA-37 - EQUIPMENT: Summary to be provided on a future date.
  • WQE41 - EQUIPMENT: Summary to be provided on a future date.
  • WQE-99 - EQUIPMENT: Summary to be provided on a future date.
  • 8564885093 - SEAT BELTS: Summary to be provided on a future date.
  • 09-51-08 - EQUIPMENT: Summary to be provided on a future date.
  • WQE-41 - EQUIPMENT: Summary to be provided on a future date.
  • 15208AA12A - EQUIPMENT: Summary to be provided on a future date.
  • 03-70-12R - POWER TRAIN: Summary to be provided on a future date.
  • 15208AA160 - EQUIPMENT: Summary to be provided on a future date.
  • 15208AA15A - EQUIPMENT: Summary to be provided on a future date.
  • 15208AA12A - EQUIPMENT: Summary to be provided on a future date.
  • SDC-EST-CEN-WST - AIR BAGS: Summary to be provided on a future date.
  • 001487 - AIR BAGS: Summary to be provided on a future date.
  • WQC-39 - ENGINE (PWS): Summary to be provided on a future date.
  • 01-002-14 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Summary to be provided on a future date.
  • WQS-54 - EQUIPMENT: Subaru: information provided regarding an updated flashwrite downloading to all sds notebooks. No model or years listed. *pe
  • SB-02-142-13 - ENGINE (PWS): Subaru: on some vehicles, information regarding whether automatic timing belt tension adjuster (tensioner), is failing or not, due to possible signs of an oil seepage. All models. No years listed. *pe
  • TRB-604 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Subaru: technician reference booklet (trb) on supplemental restraint system (srs) to be used as self study or classroom environment. Various models and model years. *pe
  • 02-106-08 - ENGINE AND ENGINE COOLING:ENGINE: Subaru: all vehicles equipped with turbo. Turbocharger mesh filter screen. The banjo bolt that secures the turbocharger oil supply pipe, may become clogged thereby preventing oil to the turbo, resulting in failure. Model and model year
  • 06 - SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE: Abs code C0111 - abs motor relay function -- a potential issue with the abs control unit chassis ground point. *nj
  • 117103 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: State emission testing obd ii system check. All 2004 model year. *tt
  • 110603 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Possible defect in some of the wrx performance exhaust systems of mis-aligned and/or inconsistent welding of the inlet flange of the connecting pipe where the assembly connects to the catalytic converter. *tt
  • 063203 - SERVICE BRAKES, HYDRAULIC: Brake vibration diagnostics and revised flat rate time. All models; all years. *tt
  • 2003 - VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING: Windshield wiper washer connection. *tt
  • 2003 - POWER TRAIN: Remanufactured transmission program -- reminder. *tt
  • 2003 - POWER TRAIN:AUTOMATIC TRANSMISSION: Use of correct differential and automatic transmission fluids when servicing and/or repairing subaru vehicles. *tt
  • 010103 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS: Radiator hose leakage information. *tt *jb
  • 010103 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Oxygen sensor removal tool. *tt *jb
  • 010103 - ENGINE AND ENGINE COOLING:ENGINE: Subaru engine lineup improvements and modifications for 2000my and current models. *tt *jb
  • 010103 - ENGINE AND ENGINE COOLING:ENGINE: Engine control module (ecm) reflashing claim coding. *tt *jb
  • 030103 - STRUCTURE:BODY:DOOR: Sound dampening pad replacement for rattle in door panel (with the window lowered) or an asphalt like substance stuck on the outside of the door glass. 2000 to current legacy, outback and baja vehicles. *tt
  • 035102R - POWER TRAIN:CLUTCH ASSEMBLY: Cold clutch judder. All 1999-2002my and some 2003my 2.5l vehicles; all 2002my and some 2003my 2.0l wrx vehicles. *tt
  • 034902 - POWER TRAIN: Vehicle popping out of reverse on all models after 1999. *tt
  • 19 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS: Subject regarding the end wrench - a subaru newsletter regarding brakes. *tt
  • 010602 - UNKNOWN OR OTHER: Subject regarding tech tips - a subaru service / technical support line monthly newsletter. *tt
  • 18 - FUEL SYSTEM, GASOLINE: Subject regarding the end wrench - a subaru newsletter - spring 2002 edition - fuel and emissions. *tt
  • 010802 - ENGINE AND ENGINE COOLING:ENGINE: Subject regarding 2.0l camshaft cap torque correction. *tt
  • 010802 - POWER TRAIN:AUTOMATIC TRANSMISSION: Subject regarding 4eat remanufactured transaxle program. *tt
  • 010802 - POWER TRAIN:AUTOMATIC TRANSMISSION: Subject regarding use of correct automatic transmission fluids. *tt
  • 270602 - UNKNOWN OR OTHER: Subject regarding differential and automatic transmission fluids. *jg
  • 116802 - ELECTRICAL SYSTEM:IGNITION:MODULE: Subject regarding on-board diagnostic system check during state emission test on all 1966 and newer model vehicles. *tt
  • 010302 - EQUIPMENT: Subject regarding ec compass mirror calibration. *slc
  • 010302 - ENGINE AND ENGINE COOLING:ENGINE: Subject regarding oil filters: h-4 versus h-6 engines. *slc
  • 010302 - ENGINE AND ENGINE COOLING:ENGINE: Vehicles from 1999 to present may experience a dented oil pan. *slc
  • 17 - POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT: Subject regarding rear differential vent oil leakage. *jg
  • 120101 - UNKNOWN OR OTHER: Information regarding plastic wrap application change. *yh
  • 0901 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Information regarding h-6 climate control system information. *et
  • 14 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Information on air conditioning service.*jb
  • 010601 - UNKNOWN OR OTHER: This bulletin involves service technical support. *jb
  • 010601 - EQUIPMENT:ELECTRICAL: This bulletin involves in dash cigarette lighter usage. *jb
  • 010601 - EQUIPMENT: Information regarding service publication order numbers. *jb
  • 1510296 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Information on audio system diagnosis, identification &exchange procedures for 1993 thru 2001 models. *jb
  • 010801 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Subject regarding valeo / zexel a/c txv fastener torque specification. *tt
  • 010201 - UNKNOWN OR OTHER: Technical information pertaining to subaru - tech tips 2001.
  • 010101 - UNKNOWN OR OTHER: Technical information newsletter regarding various articles such as expanded support line hours; parts collection center locations; oil pump replacement vs. Resealing; blower motor resistor repairs; new select monitor cartridge; internal tr
  • 116100 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP: Customer complaint of a failed fuel filler cap (herein gas cap) as a result of a state emission test. *tt
  • 010700 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Information and illustrations regarding the new a/c disconnect procedure. *tt
  • 010700 - TIRES: Information on measuring and conforming variations between the tires. *tt
  • 010198 - SUSPENSION:REAR: Information on rear axle binding on turns. *tt
  • 010198 - UNKNOWN OR OTHER: Customer may complain that their keyless entry fails to operate properly. *tt
  • 010198 - ELECTRICAL SYSTEM:IGNITION:MODULE: Vehicle exhibiting abs / tcs code 57 when engine is started. *tt
  • 080697 - ENGINE AND ENGINE COOLING:ENGINE: Customer may complain of engine rpm's going to zero when coming to a stop. *tt
  • 080697 - SEAT BELTS: Concerns with proper operation of seat belts, elr vs. Alr. *tt
  • 010398 - UNKNOWN OR OTHER: Information on keyless/security system reference guide. *yc
  • 010398 - UNKNOWN OR OTHER: Brief information on a keyless entry/alarm system upgrade. *yc
  • 010398 - UNKNOWN OR OTHER: Update on keyless entry bulkhead harness change. *yc
  • 060198 - UNKNOWN OR OTHER: Information on service technical support tips locator index. *yc
  • 97060601145 - ENGINE AND ENGINE COOLING: Procedures on preventing engine damage. *yc
  • 01MAR9704 - STEERING:HYDRAULIC POWER ASSIST:PUMP: Power steering pump replacement. *jd
Known Recall Investigations
  • Takata seat belt buckle failure investigation # EA95008

    There is no summary currently available

Vehicle Documentation
[pdf] User Manual
JDIV MC 10234945 9999 Subaru Claims Policies and Procedures Manual Update Summary August 2014 static oemdtc TSB |||
Subaru Claims Policies and Procedures Manual Update Summary TO: EST CEN WST SDC FROM: Subaru of America, Inc. DEPARTMENT: Service DATE: 08/13/2014 CATEGORY: Parts/Service Subaru Claims Policies and Procedures Manual Update Summary August 2014 The following updates have been added to the ele...
lang:en score:27 filesize: 2.19 M page_count: 344 document date: 2014-09-02
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20190502

Subaru. Consumer writes in regards to head gasket failure. *ld *js

NoNoN NoneNone20180624

Subaru. Consumer writes in regards to dealership not offering loaner vehicles while repairing airbag safety recall. *ld *js

NoNoN NoneNone20170807

Cpsc: every time i have had to use subaru's loaner car service they give you their latest model cars to use while your car is being serviced if it takes more than a day. When i first had to use a loaner car, i drove it as i do with my current 3rd generation, 2010 model forester, but i ended up cutting my finger on this piece of plastic they added to the redesigned steering wheel. I did complain to the service representatives about it, but i don't think it made much of a concern for them. The next few time i had more loaners all different models but still newer cars they all had me in the same situation were my finger would get scraped or cut but that obnoxious piece of plastic. The vehicle control device such as the steering wheel should absolutely not have any types of hazards on it. *dt the consumer stated the horn was very big and obtrusive. The steering does not have access to siri to be hands free.*js*jb

NoNoN NoneNone20170430

Consumer writes in regards to vehicle acceleration / deceleration issues. Consumer seeks vehicle reimbursement. *ld the consumer stated the vehicle delays after slowing down in speed almost to a stop. Upon pressing the accelerator to increase speed, nothing happens for 2-3 seconds. The vehicle would delay when slowing down in traffic. The consumer was offered 20,000 to buy the vehicle back the consumer requested the full amount the vehicle was aid for. *js

NoNoN NoneNone20170220

2008 subaru impreza. Consumer writes in regards to replacement part not available to repair front passenger air bag recall notice. *smd the consumer stated 8 months passed and the air bag had not been replaced. Updated 3/24/2017 *js

NoNoN NoneNone20170131

Subaru outback. Consumer writes in regards to customer service department unable to remedy/repair several recall notice and assist in vehicle shipping cost. *smd

NoNoN NoneNone20160731

2004 subaru legacy. Consumer writes in regards to driver airbag replacement issues. *ld the consumer believed since the passenger air bag was replaced under recall the driver's side airbag should've been replaced as well. Updated 06/19/2017*js

NoNoN NoneNone20141130

Subaru consumer wants to know why her vehicle wasn't included in the brake recall. *cn

NoNoN NoneNone20131231

Subaru crosstrek. Consumer writes in regards to navigation system updates. *smd the consumer stated the dealer informed her, she would be offered updates to the navigation system every year. To date, she has not been offered an update. The navigation system, was giving the consumer incorrect information. The dealer reset the navigation system. *jb

Read and Submit Vehicle Complaints -- 16+ complaints filed
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