TKA-17R, TKB-17R

ATTENTION:
GENERAL MANAGER
PARTS MANAGER
CLAIMS PERSONNEL
SERVICE MANAGER
q
q
q
q
IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
© 2017 Subaru of America, Inc. All rights reserved.
PRODUCT CAMPAIGN BULLETIN
APPLICABILITY:
		
		
		
		
		
2005-2006 model year Baja					
NUMBERS:
2009-2012 model year Legacy
		
2009-2012 model year Outback
		
2009-2012 model year Forester			
DATE:
2006-2012 model year Tribeca
REVISED:
2006-2011 model year Impreza (including WRX and STI) NHTSA ID:
		
2012 model year WRX and STI
SUBJECT: Takata Front Passenger Airbag Inflator Replacement
TKA-17R 		
TKB-17R 		
TKC-17R
01/13/17
12/28/23
17V-014 		
17V-026 			
17V-016
SUBARU OF AMERICA, INC. has determined that a defect, which relates to motor vehicle safety,
exists in certain Subaru vehicles listed above, equipped with a non-desiccated Takata-sourced
passenger side frontal airbag containing the propellant Phase Stabilized Ammonium Nitrate (certain
specific vehicles only).
This phase of the Takata recall expansion includes the following model year vehicles:
• Zone A vehicles – 2012 model year and older (Recall code TKA-17)
• Zone B vehicles – 2009 model year and older (Recall code TKB-17)
• Zone C vehicles – 2008 model year and older (Recall code TKC-17)
In addition, any older models not previously recalled which have established registration within
Zones A or B since recalls TKA16 and TKB16 were implemented last year will also be included in
this phase of the expansion.
DESCRIPTION OF THE SAFETY DEFECT AND SAFETY HAZARD
The affected vehicles are equipped with a Takata-sourced passenger side frontal airbag that may be
susceptible to moisture intrusion. Over time, that could cause the inflator to rupture when the
passenger’s frontal airbag deploys in a crash. If the inflator ruptures, metal fragments could strike
vehicle occupants, potentially resulting in serious injury or death.
BACKGROUND
The National Highway Traffic Safety Administration (NHTSA) is expanding and prioritizing the
recalls of all non-desiccated Takata-sourced passenger side Takata airbag inflators based on the risk of
injury or death to vehicle occupants.
Continued...
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
SUBARU OF AMERICA, INC. IS
ISO 14001 COMPLIANT
ISO 14001 is the international standard
for
excellence
in
Environmental
Management Systems. Please recycle
or dispose of automotive products in a
manner that is friendly to our environment
and in accordance with all local, state
and federal laws and regulations.
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 1 of 92
The combination of time, high temperature fluctuations, and humidity contribute to the degradation of
the propellant in the inflators. Therefore, NHTSA is prioritizing the Takata recalls by age and location
of the vehicles. To do so, NHTSA has established three geographical Zones – A, B, and C – based on
the level of heat and humidity as listed below:
Zone A: Hot and Humid
Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas,
Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin
Islands.
Zone B: Less Hot and Humid
Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky,
Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio,
Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia.
Zone C: Least Hot and Humid
Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota,
Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah,
Vermont, Washington, Wisconsin, and Wyoming.
This phase of the Takata recall expansion includes the following model year vehicles:
• Zone A vehicles – 2012 model year and older (Recall code TKA-17)
• Zone B vehicles – 2009 model year and older (Recall code TKB-17)
• Zone C vehicles – 2008 model year and older (Recall code TKC-17)
Future phases of the Takata recalls will be implemented each year until the year 2020, to include
additional vehicles until all non-desiccated Takata-sourced passenger side Takata airbag inflators are
recalled.
REPAIR
Subaru will replace either the inflator for the front passenger airbag or the airbag module assembly at
no cost to the customer.
OWNER NOTIFICATION
Owners of the vehicles included in this phase of the Takata recall expansion will be notified by first
class mail in March, 2017. Except for 2009 MY Legacy and Outback, this will be an interim owner
notification, advising them of the recall and that they will be notified again by mail once sufficient
parts supply is available. NHTSA has ordered that automakers prioritize repairs from the previous
recalls first, according to risk factors identified through testing. Copies of the owner notification
letters are included at the end of this bulletin.
AFFECTED VEHICLES
Listed below are the models affected by this phase of the Takata recall expansion. Not all vehicles
within these ranges are affected by this phase of the Takata recall, since some of the vehicles within
these ranges have already been affected by previous Takata recalls. Therefore, coverage must be
confirmed by using the Vehicle Coverage Inquiry function on subarunet.com. Coverage information
will be available prior to owner notification.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
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Until sufficient parts supply is available for Subaru to re-notify owners, the status will show as
“Open-Limited Parts Available.” Limited parts supply will be available prior to owner re-notification
therefore, this status is not intended to discourage scheduling these repairs and will not affect the
retailers’ ability to file a claim for repairs performed prior to owner re-notification.
Recall Code TKA-17 (NHTSA ID 17V-014) - Zone A MY 2012 & Older:
• 2009-2012 Legacy & Outback
• 2005-2006 Baja
• 2006-2011 Impreza, WRX & STI
• 2012 WRX & STI
• 2009-2012 Forester
• 2006-2012 Tribeca
Recall Code TKB-17 (NHTSA ID 17V-026) - Zone B MY 2009 & Older:
• 2005-2006 Baja
• 2006-2009 Impreza, WRX & STI
• 2006-2009 Tribeca
• 2009 Legacy & Outback
• 2009 Forester
Recall Code TKC-17 (NHTSA ID 17V-016) - Zone C MY 2008 & Older:
• 2005-2006 Baja
• 2006-2008 Impreza, WRX & STI
• 2006-2008 Tribeca
RETAILER AFFECTED VIN LISTS
Each Subaru retailer will receive an affected VIN list from their Zone office when owner notification
begins. Vehicles will be assigned to retailers in the affected VIN list as follows:
•
•
•
Original vehicle owners are assigned to the original selling retailer when their current address
is within a 100-mile radius of that retailer.
If the original selling retailer is inactive, the VIN has been assigned to the nearest active
retailer.
For any new owners or when original owners live more than 100 miles from the original
selling retailer, the VIN has been assigned to the nearest active retailer.
IMPORTANT: Retailer affected VIN lists include owner name and address information for
vehicles affected by this recall. This information will enable retailers to follow-up with owners
of potentially affected vehicles. The lists contain owners’ names and addresses obtained from
State Motor Vehicle Registration Records. The use of such motor vehicle registration data for
any other purpose is unlawful. Accordingly, retailers are urged to limit the use of these lists for
the purpose of completion of this safety recall.
RETAILER PROGRAM RESPONSIBILITY
Any vehicles listed in a recall/campaign that are in retailer stock must be:
•
•
•
Immediately identified.
Tagged or otherwise marked to prevent their delivery or use prior to inspection and/or repair.
Repaired in accordance with the repair procedures outlined in this Product Campaign
Bulletin.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 3 of 92
Retailers are to promptly perform the applicable service procedures to correct all affected vehicles
in their inventory (used, demo & SSLP) for which parts are available to complete this recall.
Additionally, whenever a vehicle subject to this recall is taken into retailer inventory, or in for
service, necessary steps should be taken to ensure the recall correction has been made before selling
or releasing the vehicle, provided that parts are available to complete this recall.
PARTS INFORMATION
The parts required for this recall are the passenger airbag inflator kits or modules listed below.
Until sufficient parts supply is available for Subaru to re-notify owners, recall coverage status for
the affected vehicles will show as “Open-Limited Parts Available.” Limited parts supply will
become available prior to owner re-notification therefore, this status is not intended to discourage
scheduling these repairs and will not affect the retailer’s ability to file a claim for repairs performed
prior to owner re-notification.
Airbag Module Part
Number
Inflator Kit
Part Number
Applicability / Description
Order
Quantity
98279AE04A
98279AE00A
Baja (2005-2006)
1
98279SC05A
98279SC010
Forester (2009-2012)
1
98279FE12A
98279FE160
Impreza (including WRX and STI) (2006-2007)
1
98279FG07A
98279FG010
N/A
98279AG00A
2009 Legacy / Outback, Inflator Type 1
N/A
98279AG05A
2009 Legacy / Outback, Inflator Type 2
98279AJ06A
98279AJ02A
N/A
98279XA02A
Tribeca (2006-2012)
1
SOA963W110
2009 Legacy / Outback
Non-Woven Material, 8” X 11” Sheet
1
N/A
Impreza (including WRX and STI) (2008-2011)
WRX and STI (2012)
Legacy (2010-2012)
Outback (2010-2012)
1
1
1
As a reminder, if a customer requests a loaner car, retailers should make every effort to comply with
this request and follow normal warranty procedures to obtain reimbursement for the loaner car. See
Section 8.4.7 of the Claims Policies and Procedures Manual on subarunet.com for details on rental
authorizations.
PART RETURN PROCEDURES
The part return information is susceptible to change. Always refer to the “Takata Airbag Inflator
& Module Returns” information supplied in the link provided in the APPENDIX A section of this
document.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
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SOA PART RETURN NOTICE INFORMATION
IMPORTANT NOTE: The following information is applicable to SOA and
Subaru Distributors Corporation (SDC) retailers ONLY. Subaru New England
(SNE) retailers will continue to follow the procedures currently in place as
supplied below.
All SOA and SDC retailers are required to enter BOTH the newly-installed
(replacement) and the removed (original) serial numbers for the airbag
inflator (or module assembly) into the supplied fields as shown in the
screen shot below. Claims will not receive an “Approved” status without
the serial number information being entered in the appropriate fields in
the Recall Claim Entry system. As a result of adding these new required
entry fields, Part Return Notices will no longer be generated.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
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The information below is applicable to SNE retailers only:
•
Upon claim approval and where applicable, Subaru of America, Inc. will generate a Part
Return Notice requesting information only.
•
To ensure proper claim credit where applicable, the old and new inflator/module serial
numbers must be recorded on the Part Return Notice and sent to SOA Part Collection Center
(PCC) as instructed on the return notice.
•
Where applicable, the completed Part Return Notice should then be sent using the YRC web
portal and utilizing the “Ship Small Parcel” link which will direct the user to the appropriate
UPS web page application to complete the shipment. Please keep the UPS tracking number
for your records.
•
DO NOT WAIT FOR TAKATA XPO TO PICK UP THE INFLATOR/MODULE TO
SEND THIS INFORMATION TO THE PCC.
Under no circumstances should any airbag inflators or modules be sent to Subaru of America,
Inc.
SERVICE PROCEDURE
This Campaign involves the replacement of the inflator portion of the passenger-side front airbag
assembly or the complete module assembly. The subject inflators/modules could have been assembled
with improperly manufactured propellant components which may affect how the assembly inflates in
the event of a collision resulting in an increased risk of injury to vehicle occupants. This procedure will
outline removal of the passenger-side airbag assembly and replacement of either the inflator component
and related wiring harness or, the complete module assembly.
VERY IMPORTANT: Failure to follow these service procedures carefully and correctly may
result in an accidental deployment of the inflator and potentially cause serious injury. Please read
through and understand these procedures COMPLETELY before beginning repairs. In addition,
proper operation of the airbag after reassembly may be compromised if these service procedures
are not followed.
As additional service procedures are developed for the other models affected by the expansion and
implementation of this recall campaign, they will be added to this document and also made available
on STIS.
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 6 of 92
TABLE OF CONTENTS – SERVICE PROCEDURES
Starting Page
Description
Number
Service Procedure for 2009MY Legacy/Outback Models, Inflator Type 1
10
Service Procedure for 2009MY Legacy/Outback Models, Inflator Type 2
20
Service Procedure for 2005-2006MY Baja Models
31
Service Procedure for 2010-2012MY Legacy / Outback Models
42
Service Procedure for 2009-2012MY Forester and 2008-2011MY Impreza,
and 2008-2012MY WRX & STI models
49
Service Procedure for 2006-2007MY Impreza, WRX and STI Models
55
Service Procedure for 2005-2012MY Tribeca Models
67
DESCRIPTION
Pliers
Wire Cutters
Needle-Nose Pliers
Torque Wrench
Safety Goggles
Flat-Blade Screwdriver
Scissors
Ratchet
8 mm and 10 mm Socket
Airbag Deployment Fixture
Tether Clip Release Tool
*See Page 10 for more information
Tools Required
BRAND OR TYPE
Inch-Pound
-
J-39401-B
QUANTITY
1
1
1
1
1
1
1
1
1 ea.
1
SOA635147
1
1/4” Drive
CAUTION: Before starting this service procedure, perform a visual inspection of both front airbags
looking for any damage or abnormality. Next, turn the ignition switch to the “ON” position and
confirm the airbag warning lamp illuminates then extinguishes normally. If it does not or if ANY
concern is noted with the airbag system, STOP and report these findings to the customer BEFORE
proceeding further. Any concerns identified with the airbag system (when no airbag deployment has
occurred), are not related to this campaign and must be addressed separately. Even if the system has
a concern, this may not preclude completion of this campaign. If you are unsure about proceeding,
document and fully diagnose the concern then contact the SOA Technical Helpline to review your
findings. It is in the best interest of the retailer to fully document any concerns found during this
preliminary inspection and review with the customer BEFORE proceeding with the campaign
service procedure.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 7 of 92
•
Vehicles that do not contain Genuine Subaru airbags are not eligible for this recall repair.
For more information on identifying counterfeit airbags and how to address related customer
situations, please refer to STIS for the “Counterfeit Airbag Information” Dealer Advisory
Bulletin dated October 25, 2012 by going to Subarunet>Service>STIS>Online Reference choose Publication Type: ‘Other/Miscellaneous’ and search keywords: ‘Airbag’).
•
Do not proceed with this repair if your inspection reveals a non-Genuine Subaru airbag
module has been installed in the vehicle. Follow the instructions described in the “Counterfeit
Airbag Information” Dealer Advisory Bulletin.
•
IMPORTANT: Always examine airbag modules closely before and during removal. Confirm
they match the photos of the Genuine Subaru airbag components supplied throughout this
bulletin BEFORE proceeding. The photo below shows an example of an aftermarket or
counterfeit airbag inflator. This photo is being provided as an example of what may be a wide
variety of non-OEM components.
•
If an aftermarket or counterfeit passenger airbag or inflator is identified at any point during
the campaign service procedure, STOP IMMEDIATELY. NEVER attempt to remove or
otherwise disable any aftermarket or counterfeit device.
•
Document the presence of the aftermarket or counterfeit device on the repair order and with
photos. Report this information immediately on a Quality Monitoring Report (QMR).
IMPORTANT: When entering a related QMR, use failure code ULF and NOT the campaign fail
code.
•
Once the QMR has been submitted, contact the Subaru Claims Helpline to discuss the details.
They will advise you on how to proceed with treatment of the open campaign.
The shape, holes, and
copper-colored stud indicate this
not a Genuine Subaru inflator.
NOTE: Some models utilize a “tether clip” to secure the upper portion of the “A” pillar trim. The
tether clip is located just below where the “A” pillar trim meets the head liner. If the tether clip
becomes damaged, it MUST be replaced. The illustrations and photos below show the location of the
tether clip and how to release it. It is STRONGLY RECOMMENDED to use the release tool (p.n.
SOA635147) specifically designed for tether clip removal. Each Retailer has been supplied with 2 of
these tools. If the tool is unavailable, a needle-nosed plier can be used to CAREFULLY release the
tether clip as shown in the illustration below.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 8 of 92
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
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*SERVICE PROCEDURE FOR 2009MY LEGACY / OUTBACK MODELS*
INFLATOR TYPE 1, Inflator Kit Part Number: 98279AG00A
CAUTION: Refer to the “CAUTION” section in the General Description portion of Airbag
System AB in the Body Section of the Service Manual before handling or servicing any airbag
module!
STEP 1- PREPARATION:
•
•
•
•
•
Turn the ignition “OFF”.
Disconnect the Negative (ground) cable from the battery and wait at least 60 seconds before
proceeding further.
Follow the procedures in the applicable Service Manual for removing the instrument panel
assembly as required to access the passenger side airbag module.
Disconnect the wiring harness and remove the airbag module.
Secure the airbag module to the Airbag Deployment Fixture (part number J-39401-B) as
shown in the photo below.
IMPORTANT: Whenever beginning to remove (or install) the airbag assembly, and
periodically while performing the procedure or after stepping away, remove any possible static
charge from your body by momentarily touching a clean, bare metal ground point on the
vehicle (e.g. the door striker). Remove from your person all electronic devices including cell
phones before proceeding.
IMPORTANT: DO NOT destroy or damage the Kit Box as it MUST be used for the original
inflator’s return shipping.
Open the Kit Box and confirm all the necessary components are included
•
•
•
•
•
•
•
4 Self-Locking nuts
New Inflator (yellow tape applied to one end to identify it as the replacement part)
New Inflator Harness
Electro-Tap (red shorting crimp connector)
New Stopper Plate with D-Shaped hole
Self-Adhesive Foam Protector
Shipping Documentation
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 10 of 92
To access the passenger’s airbag module, the complete instrument panel assembly must be removed.
Follow the procedures in the applicable Service Manual for removing the instrument panel assembly
in addition to the necessary related interior trim components.
NOTE: When removing the “A” pillar trim, be VERY CAREFUL not to damage the upper metal
retaining clip. The clip is located just below where the trim panel meets the head liner. If the metal
retaining clip becomes damaged or separated from the trim panel, the trim panel MUST be replaced
as the clip is not available separately. Use a plastic trim tool to push and release the upper portion of
the metal clip from the body. Be careful to not pull the trim panel open any further than necessary
to gain access for releasing the clip. There is a plastic retaining clip in the lower portion of the trim
panel which will release easily once the upper retaining clip is loose. At reassembly and using a
plastic trim tool, make sure the inner lip of the door weatherstrip overlaps the outer fabric edge of the
trim panel to help secure it.
1
2
Insert Trim Tool
Push to
Release
3
4
Lip of Door
Weatherstrip
Overlaps Fabric
Edge of Trim Panel
Once the instrument panel assembly has been removed from the vehicle, CAREFULLY separate the
airbag module from it.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
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IMPORTANT: The removed airbag module must be mounted to the Airbag Deployment
Fixture (part number J-39401-B) as shown in the photo below to better secure it during the
inflator and wiring harness component replacement procedures. When mounting the module to
the fixture, pay close attention to the harness routing as shown in the photo below. Always perform
this work in an area away from others to reduce chances of inadvertent injury should any deployment
occur. Take your surroundings into account to avoid possible hazards should inadvertent deployment
occur or sources of static or other electricity that could potentially induce such a deployment.
STEP 2- Remove both sides of the harness from the retainer bracket holders then secure the airbag
module to the Airbag Deployment Fixture as shown in the photos below.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 12 of 92
STEP 3- CAREFULLY cut the yellow harness cover (approximately 1 1/2 inches) enough to expose
the 2 yellow and red wires inside and provide enough room to install the Electro-Tap (shorting)
connector using a scissor or wire cutter (no knives or razors).
TAKE YOUR TIME AND BE CAREFUL TO NOT CUT THE 2 WIRES!
STEP 4- Short the yellow and red wires together by installing the Electro-Tap connector. The
connector creates a short circuit which acts as a safeguard to prevent against static discharge that may
deploy the removed inflator. The tab portion of the Electro-Tap connector MUST be cut off prior to
use to insure a good short-circuit is made as shown in the illustration below. Follow the sequence
below for installing the Electro-Tap connector. Use pliers to squeeze closed the two sections of the
connector together, one section at a time.
This tab MUST
be cut off
Insert 1 wire in
the Electro-Tap
Fold
1
2
3
Place the other
wire in the
Electro-Tap,
fold then crimp
closed with pliers
Crimp closed
with pliers
4
5
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 13 of 92
STEP 5- Once the Electro-Tap connector is fully crimped in place, cut the yellow and red wires on
the body harness connector side of the Electro-Tap connector as shown below.
VERY IMPORTANT: Under no circumstances should any impact or power tools be used when
performing these procedures. HAND TOOLS ONLY!
STEP 6- Loosen but do not remove the two 10mm self-locking nuts securing the stopper plate
securing the end of the inflator with the blue and white wires as leaving them in place will help keep
the airbag assembly together. Remove the two nuts and the stopper plate on the on the opposite
end of the inflator mounting bracket and discard them. NEVER ATTEMPT TO REMOVE
THE HARNESS CONNECTORS FROM THE INFLATOR! With the stopper plate removed
and the other 2 self-locking nuts loosened, slide the original inflator out of the mounting bracket
while feeding the cut off portion of the wiring harness under the remaining stopper plate. Place the
removed original airbag inflator in the “cradle” of the Kit Box insert.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 14 of 92
STEP 7 - VERY IMPORTANT: Record the 11-digit alpha-numeric serial number for both the
new and the removed inflators on the hard copy of the Repair Order. For SOA and SDC Retailers
ONLY, this information will be required for claim approval. For SNE retailers, this information
will be required for completion of the Part Return Notice which will be forwarded by the retailer to
the PCC.
STEP 8- Install the new inflator into the mounting bracket so the yellow taped end aligns with
the stopper plate still installed on the mounting bracket. Make sure the “D-shaped” portion of the
inflator harness connector boss aligns with the “D-shaped” portion of the hole in the new replacement
stopper plate as shown below. Do not peel the white harness connection dust cover at this time. Use
2 NEW self-locking nuts to secure the new stopper plate but do not fully tighten them. Remove the
other 2 nuts securing the other stopper plate on the mounting bracket and replace them with 2 NEW
self-locking nuts. When properly installed, both ends of the inflator will be seated tight against both
stopper plates with no gaps.
			
Properly Aligned
3
2
No Gap
1
4
No Gap
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 15 of 92
STEP 9- Once all 4 NEW nuts are in place, torque to 31 - 38 inch pounds in the sequence shown
above. Use a marker to mark the nuts after torquing to indicate they have been fully tightened.
STEP 10- Install the black foam self-adhesive protector onto the D-Shaped stopper and mounting
bracket positioned as shown in the photo sequence below. Once adhered in place on the new stopper
plate, fold over the excess as shown. Always make sure the placement area for the protector is free of
any grease or dirt before application.
1
2
3
4
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 16 of 92
STEP 11- The new inflator wiring harness has 2 “sides” with round 2-pin connectors on
both ends. The side with the yellow corrugated tube and red / yellow wires will connect to
the end of the inflator with the D-Shaped wiring harness connector boss, new stopper plate and foam
protector as shown below. Peel off the white dust cover from the D-Shaped end of the inflator ONLY.
IMPORTANT: NEVER PEEL BOTH THE WHITE DUST COVERS OFF AT THE SAME
TIME! CAREFULLY align the pins with the female terminals of the harness connector (red / yellow
wires) as shown in the photos below. Once pin alignment is confirmed, push down firmly to engage
the connector’s 3 locking tangs into the locking
groove inside the connector boss. Confirm the connector is locked by prying up LIGHTLY with a
small flat-blade screwdriver. Repeat the procedure on the opposite end with the blue / white wires.
VERY IMPORTANT: When connecting the new harness to the inflator, both sides of
the harness MUST be routed toward the module’s mounting brackets as shown in the photos
below.
Locking Groove
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
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STEP 12- Refit the ends of the harness corrugated tubes to the retaining grooves of the mounting
bracket as shown to complete the airbag module reassembly.
STEP 13- CAREFULLY reinstall the airbag module assembly into the instrument panel as shown
below.
STEP 14- To eliminate a possible source of a rattling sound from the dash, wrap the 2 hooks and
locator pin with non-woven material, p.n. SOA963W110 (or an equivalent self-adhesive foam) as
shown below.
Hook
Locator Pin
Hook
REMINDER: 1 sheet of the SOA963W110 non-woven material is enough for approximately
8 vehicles.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
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STEP 15- Reinstall the instrument panel assembly into the vehicle in reverse order of disassembly.
Once the negative battery cable has been reconnected, turn the ignition key “ON” and confirm the
AIRBAG warning light comes on then cycles off properly. Once proper warning light operation is
confirmed, reinstall the remaining components to complete the procedure.
STEP 16- Place the removed original airbag inflator in the “cradle” of the Kit Box insert, with
a completed SOA warranty parts tag (MSA5W1901A) attached to it. The tag must contain the
following information: Claim Number, Repair Date, 17-digit VIN, and vehicle mileage. Refer to
the “PART RETURN PROCEDURES” section of this bulletin (page 4) for further return shipping
instructions and information. Ensure both the removed and installed inflator serial numbers have
been recorded correctly as previously instructed on the repair order hard copy before returning
the removed part to your Parts Department.
IMPORTANT: UNDER NO CIRCUMSTANCES SHOULD ANY AIRBAG INFLATORS BE
RETURNED TO SUBARU OF AMERICA, INC.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 19 of 92
*SERVICE PROCEDURE FOR 2009MY LEGACY / OUTBACK MODELS*
INFLATOR TYPE 2, Inflator Kit Part Number: 98279AG05A
CAUTION: Refer to the “CAUTION” section in the General Description portion of Airbag
System AB in the Body Section of the Service Manual before handling or servicing any airbag
module!
STEP 1- PREPARATION:
•
•
•
•
•
•
Record the customer’s radio station presets (and Navigation favorites where applicable).
Turn the ignition “OFF”.
Disconnect the Negative (ground) cable from the battery and wait at least 60 seconds before
proceeding further.
Follow the procedures in the applicable Service Manual for removing the instrument panel
assembly as required to access the passenger side airbag module.
Disconnect the wiring harness and remove the airbag module.
Secure the removed airbag module to the Airbag Deployment Fixture (part number
J-39401-B).
IMPORTANT NOTE: The photos available at the time of this procedure’s preparation do not show
the removed airbag module assembly as being secured to the J-39401-B Airbag Deployment Fixture
during inflator replacement. Subaru of America, Inc. STRONGLY RECOMMENDS ALWAYS
utilizing a J-39401-B fixture whenever performing ANY airbag inflator replacement service
procedure.
IMPORTANT: Whenever beginning to remove (or install) the airbag assembly, and periodically
while performing the procedure or after stepping away, remove any possible static charge
from your body by momentarily touching a clean, bare metal ground point on the vehicle (e.g.
the door striker). Remove from your person all electronic devices including cell phones before
proceeding.
IMPORTANT: DO NOT destroy or damage the Kit Box as it MUST be used for the original
inflator’s return shipping.
Open the Kit Box and confirm all the necessary components
are included:
•
4 Self-Locking nuts
•
New Type 2 Inflator (pink collars on each end identify
it as the replacement part)
•
New Inflator Harness
•
1 new Stopper Plate (A)
•
Heat Insulating Plate
•
Electro-Tap (red shorting crimp connector)
•
Shipping Documentation
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 20 of 92
Inspect the new Type 2 inflator to confirm the locating protrusions on each of the pink collar portions
are aligned as shown below. The “short” collar can be rotated as needed to align it with the protrusion
on the “long” collar if necessary.
STEP 2- To access the passenger’s airbag module, the complete instrument panel assembly must be
removed. Follow the procedures in the applicable Service Manual for removing the instrument panel
assembly in addition to the necessary related interior trim components.
NOTE: When removing the “A” pillar trim, be VERY CAREFUL not to damage the upper metal
retaining clip. The clip is located just below where the trim panel meets the head liner. If the metal
retaining clip becomes damaged or separated from the trim panel, the trim panel MUST be replaced
as the clip is not available separately. Use a plastic trim tool to push and release the upper portion of
the metal clip from the body. Be careful to not pull the trim panel open any further than necessary
to gain access for releasing the clip. There is a plastic retaining clip in the lower portion of the trim
panel which will release easily once the upper retaining clip is loose. At reassembly and using a
plastic trim tool, make sure the inner lip of the door weatherstrip overlaps the outer fabric edge of the
trim panel to help secure it.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 21 of 92
Once the instrument panel assembly has been removed from the vehicle, CAREFULLY release the
retaining claws and separate the airbag bag module.
REMINDER: It is STRONGLY RECOMMENDED the removed airbag module ALWAYS be
mounted to the Airbag Deployment Fixture (part number J-39401-B and file photo shown below) to
better secure it during the inflator replacement procedure. When mounting the module to the fixture,
pay close attention to the harness routing. Always perform this work in an area away from others
to reduce chances of inadvertent injury should any deployment occur. Take your surroundings into
account to avoid possible hazards should an inadvertent deployment occur or sources of static or
other electricity that could potentially induce such a deployment.
STEP 3- Remove the harness tube from the retainer bracket holders.
STEP 4- Using a scissor or wire cutter (no knives or razors) CAREFULLY cut the black harness
cover tube (approximately 1 1/2 inches) enough to expose the blue and white wires inside and
provide enough room to install the Electro-Tap (shorting) connector.
TAKE YOUR TIME AND BE CAREFUL TO NOT CUT THE 2 WIRES!
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 22 of 92
STEP 5- Short the white and blue wires together by installing the Electro-Tap connector. The
connector creates a short circuit which acts as a safeguard to prevent against static discharge that may
deploy the removed inflator. The tab portion of the Electro-Tap connector MUST be cut off prior to
use to insure a good short-circuit is made as shown in the illustration below. Follow the sequence
below for installing the Electro-Tap connector. Use pliers to squeeze closed the two sections of the
connector together, one section at a time.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 23 of 92
STEP 6- Once the Electro-Tap connector is fully crimped in place, cut the white and blue wires on
the body harness connector side of the Electro-Tap connector.
STEP 7- Loosen and remove the five (4) 10mm self-locking nuts and discard them.
VERY IMPORTANT: Under no circumstances should any impact or power tools be used when
performing these procedures. HAND TOOLS ONLY!
NOTE: NEVER ATTEMPT TO REMOVE THE HARNESS CONNECTORS FROM THE
INFLATOR!
STEP 8- With the self-locking nuts removed, slide the original inflator out of the mounting bracket.
Place the removed original airbag inflator back into the “cradle” of the Kit Box insert.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 24 of 92
STEP 9 - VERY IMPORTANT: Record the 11-digit alpha-numeric serial number for both the
new Type 2 and the original Type 1 inflators on the hard copy of the Repair Order. For SOA and
SDC Retailers ONLY, this information will be required for claim approval. For SNE retailers, this
information will be required for completion of the Part Return Notice which will be forwarded by the
retailer to the PCC.
STEP 10- CAREFULLY remove the airbag from the mounting bracket (case).
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 25 of 92
STEP 11- CAREFULLY Install the heat insulating plate into the back (inflator) side of the airbag
as shown in photo 1 below. The plate can only be installed in one direction. Make sure the 2
retaining claws come through the corresponding holes in the insulator plate as shown in photo 2. The
airbag is ready to refit to the mounting bracket in photo 3 and is being reinstalled in photo 4.
1
2
3
4
STEP 12- Install the new Stopper Plate (A) onto the mounting bracket.
Stopper Plate (A)
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 26 of 92
STEP 13- Install the new inflator into the mounting bracket with the short pink collar end toward
the new Stopper Plate (A). Align the protrusion on the end of the collar with the notch in the stopper
plate. There is also a tab on the inside of Stopper Plate (A) which will align with the notch in the end
of the collar. When properly installed the collar will be tight against the plate with no gap.
IMPORTANT: Do not peel the white harness connection dust cover at this time.
STEP 14- Install the original stopper plate onto the opposite end of the mounting bracket / inflator in
the same manner as described in STEP 13 above. Rotate the inflator as needed to insure there is no
gap between the collar and stopper plate. NOTE: Stopper plates only fit one way as their holes are
offset.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 27 of 92
STEP 15- Reinstall the 4 NEW self-locking nuts. SLOWLY tighten (to prevent over-tightening)
then torque the nuts to 31-38 inch-pounds. When complete, use a marker to indicate they have been
fully tightened.
STEP 16- The new inflator wiring harness has 2 “sides” with 2-pin connectors on both ends. The
side with the black harness tube goes with the black inflator connector and the other side (yellow
harness tube) will connect to the orange connector. The end of the inflator aligned with the new
Stopper Plate (A) will have a black harness connector while the connector on the opposite end of the
inflator will be orange. This makes it impossible to install the harness backwards as the tangs (shown
in Step 17) are also in different positions.
BEFORE connecting the harness to the inflator, make sure the harness is not twisted as shown below.
STEP 17- Peel off one white dust cover and CAREFULLY align the tang of the new harness
connector with the receiving slot in the inflator connector. This assures proper routing of the harness
in relation to the airbag assembly mounting bracket.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 28 of 92
IMPORTANT: NEVER PEEL BOTH THE WHITE DUST COVERS OFF AT THE SAME TIME!
STEP 18- After connecting both sides of the harness, refit the harness cover tube back into the
mounting brackets.
VERY IMPORTANT: After connecting the new harness to the inflator, both sides MUST be
routed as shown in the “New Harness Properly Installed” photo below.
New Harness
Properly
Installed
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 29 of 92
STEP 19- Refit the airbag module to the instrument panel.
STEP 20- Reinstall the instrument panel assembly into the vehicle in reverse order of disassembly.
Once the negative battery cable has been reconnected, turn the ignition key “ON” and confirm the
AIRBAG warning light comes on then cycles off properly. Once proper warning light operation is
confirmed, reinstall the remaining components and reset the radio station presets (and Navigation
favorites where applicable) to complete the procedure.
STEP 21- If not already done, place the removed original airbag inflator in the “cradle” of the
Kit Box insert, with a completed SOA warranty parts tag (MSA5W1901A) attached to it. The tag
must contain the following information: Claim Number, Repair Date, 17-digit VIN, and vehicle
mileage. Refer to the “PART RETURN PROCEDURES” section of this bulletin for further return
shipping instructions and information. Ensure both the removed and installed inflator serial
numbers have been recorded correctly as previously instructed on the repair order hard copy
before returning the removed part to your Parts Department.
IMPORTANT: UNDER NO CIRCUMSTANCES SHOULD ANY AIRBAG INFLATORS BE
RETURNED TO SUBARU OF AMERICA, INC.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 30 of 92
*SERVICE PROCEDURE FOR 2005-2006MY BAJA MODELS* Inflator Kit Part Number:
98279AE00A
CAUTION: Refer to the “CAUTION” section in the General Description portion of Airbag
System AB in the Body Section of the Service Manual before handling or servicing any airbag
module!
STEP 1- PREPARATION:
•
Turn the ignition “OFF”.
•
Disconnect the Negative (ground) cable from the battery and wait at least 60 seconds before
proceeding further.
•
Remove the glove box assembly following the procedure in the applicable Service Manual
and using the tips below.
The glove box is held in place by 8 screws.
о
The 2 upper left and right hand corner screws have a distinctive gold finish and 10mm
hex head. It is helpful to leave these 2 screws until last when removing and install first
during replacement to support the weight of the assembly.
о
It is necessary to remove the knockout plugs (stopper in the Service Manual) to gain
access to all the mounting screws.
о
It is possible to leave the stoppers in place during servicing by carefully bending in the
sides of the glove box until the stoppers are cleared.
•
To prevent damage, do not bend them in any further than necessary.
•
IMPORTANT: Whenever beginning to remove (or install) the airbag assembly, and
periodically while performing the procedure or after stepping away, remove any
possible static charge from your body by momentarily touching a clean, bare metal
ground point on the vehicle (e.g. the door striker). Remove from your person all
electronic devices including cell phones before proceeding.
•
Disconnect the airbag module harness connector (A) and release it from the support beam
bracket.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 31 of 92
•
Remove the 3 retaining bolts and CAREFULLY remove the airbag module from the vehicle
and place it on a clean cloth to protect the dash trim outer surface portion from damage.
IMPORTANT: DO NOT destroy or damage the Kit Box as it MUST be used for the original
inflator’s return shipping.
•
Open the Kit Box and confirm all the necessary components are included:
4 Self-Locking nuts
New Inflator (yellow tape applied to one end to identify it as the replacement part)
New Inflator Harness
Electro-Tap (red shorting crimp connector)
Shipping Documentation and Instructions
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 32 of 92
•
IMPORTANT: The removed airbag module must be mounted to the Airbag
Deployment Fixture (part number J-39401-B) as shown in the photo below to better
secure it during the inflator and wiring harness component replacement procedures.
When mounting the module to the fixture, pay close attention to the harness routing as shown
in the photo below. Always perform this work in an area away from others to reduce chances
of inadvertent injury should any deployment occur. Take your surroundings into account
to avoid possible hazards should inadvertent deployment occur or sources of static or other
electricity that could potentially induce such a deployment.
STEP 2- Remove the harness clip from the retainer bracket by rotating the harness / clip 90 degrees
then releasing it from the bracket with needle-nose pliers.
STEP 3- CAREFULLY cut the yellow harness cover (approximately 1 1/2 inches) enough to expose
the 2 yellow wires inside and provide enough room to install the Electro-Tap (shorting) connector
using a scissor or wire cutter (no knives or razors). TAKE YOUR TIME AND BE CAREFUL TO
NOT CUT THE 2 YELLOW WIRES!
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 33 of 92
STEP 4- Short the 2 yellow wires together by installing the Electro-Tap connector. The connector
creates a short circuit which acts as a safeguard to prevent against static discharge that may deploy
the removed inflator. The tab portion of the Electro-Tap connector MUST be cut off prior to use
to insure a good short-circuit is made as shown in the illustration below. Follow the sequence
below for installing the Electro-Tap connector. Use pliers to squeeze closed the two sections of the
connector together, one section at a time.
This tab MUST
be cut off
Insert 1 wire in
the Electro-Tap
Fold
1
2
3
Place the other
wire in the
Electro-Tap,
fold then crimp
closed with pliers
Crimp closed
with pliers
4
5
STEP 5- Once the Electro-Tap connector is fully crimped in place, cut the 2 yellow wires on the
body harness connector side of the Electro-Tap connector.
CUT
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 34 of 92
VERY IMPORTANT: Under no circumstances should any impact or power tools be used when
performing these procedures. HAND TOOLS ONLY!
STEP 6- Remove the two 8mm self-locking nuts securing the stopper plate. Loosen but do not
remove the other two nuts on the mounting bracket as leaving them in place will help keep the airbag
assembly together.
NEVER ATTEMPT TO REMOVE THE HARNESS CONNECTORS FROM THE
INFLATOR!
Stopper Plate
STEP 7- With the stopper plate removed and the other 2 self-locking nuts loosened, unseat the
inflator off the mounting bracket end plate then rotate it slightly CLOCKWISE to make it easier to
remove as shown below. Slide the original inflator out of the mounting bracket while feeding the cut
off portion of the wiring harness through the “D-Shaped” hole in the end plate. NEVER ATTEMPT
TO REMOVE THE HARNESS CONNECTORS FROM THE INFLATOR! Place the removed
original airbag inflator in the “cradle” of the Kit Box insert.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 35 of 92
STEP 8- VERY IMPORTANT: Record the 11-digit alpha-numeric serial number for both the
new and the removed inflators on the hard copy of the Repair Order. For SOA and SDC Retailers
ONLY, this information will be required for claim approval. For SNE retailers, this information
will be required for completion of the Part Return Notice which will be forwarded by the retailer to
the PCC.
STEP 9- Install the new inflator into the mounting bracket so the yellow taped end aligns with the
removed stopper plate. Make sure the “D-shaped” portion of the inflator harness connector boss aligns
with the “D-shaped” portion of the hole in the end of the mounting bracket as shown below. When
properly installed, the end of the inflator will be seated tight against the mounting bracket. Do not peel
the white harness connection dust cover at this time.
Inflator properly
seated against
mounting bracket
(NO GAP)
STEP 10- As shown below, install but do not fully tighten 2 of the NEW self-locking nuts while
holding the stopper plate tight against the inflator. Remove the nuts still installed on the mounting
bracket and replace them with 2 NEW self-locking nuts. Once all 4 NEW nuts are in place, torque
to 31 - 38 inch pounds in the sequence shown below. Use a marker to mark the nuts after torquing
to indicate they have been fully tightened.
3
1
2
4
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 36 of 92
STEP 11- The new inflator wiring harness has a “long side” and a “short side” with round 2-pin
connectors on both ends. The short side with red wires will connect to the end of the inflator with the
round wiring harness connector boss, yellow tape and removable stopper plate. VERY IMPORTANT:
When connecting the new harness to the inflator, both sides of the harness MUST be routed
toward the module’s mounting brackets as shown in the photos below.
Peel off the white dust cover from the round connector boss end of the inflator ONLY.
CAREFULLY align the pins with the female terminals of the harness connector (2 red wires) as
shown in the sequence below. IMPORTANT: NEVER PEEL BOTH THE WHITE DUST
COVERS OFF AT THE SAME TIME! Once pin alignment is confirmed, push down firmly to
engage the connector’s 3 locking tangs into the locking groove inside the connector boss. Confirm
the connector is locked by prying up LIGHTLY with a small flat-blade screwdriver. Repeat the
procedure on the D-shaped connector boss end (2 yellow wires). Reinstall the black wiring harness
retaining clip into the mounting bracket to complete the airbag reassembly.
Locking Groove
STEP 12- Reinstall the airbag assembly into the vehicle in reverse order of disassembly. Before
installing the glove box assembly, reconnect the negative battery cable. Turn the ignition key “ON”
and confirm the AIRBAG warning light comes on then cycles off properly. Once proper warning
light operation is confirmed, reinstall the glove box assembly to complete the procedure.
STEP 13- Place the removed original air bag inflator in the “cradle” of the Kit Box insert, with
a completed SOA warranty parts tag (MSA5W1901A) attached to it. The tag must contain the
following information: Claim Number, Repair Date, 17-digit VIN, and vehicle mileage. Refer to
the “PARTS RETURN PROCEDURES” section of this bulletin (page 4) for further return shipping
instructions and information. Ensure both the removed and installed inflator serial numbers
have been recorded correctly as previously instructed on the repair order hard copy before
returning the removed part to your Parts Department.
IMPORTANT: UNDER NO CIRCUMSTANCES SHOULD ANY AIR BAG INFLATORS BE
RETURNED TO SUBARU OF AMERICA, INC.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 37 of 92
*SERVICE PROCEDURE FOR 2005-2006MY BAJA MODELS*
Replacement Airbag Module Assembly Part Number: 98279AE04A
IMPORTANT NOTES:
The new module assembly does not include the lid (outer trim cover). In this procedure, the lid is
transferred to the new module from the original. In an extremely rare case where a lid gets damaged
during the transfer, part numbers for replacements are provided below.
Description
AIR B MOD P KIT LID
Part Number
98279AE05ADG
98279AE05AML
Color
Brown
Black
CAUTION: Refer to the “CAUTION” section in the General Description portion of Airbag
System AB in the Body Section of the Service Manual before handling or servicing any airbag
module!
STEP 1- PREPARATION:
Before proceeding, confirm the airbag lamp cycles on and then off normally as part of the self-check
and using SSM, confirm there are no DTCs stored in the airbag system. Inspect the dash area around
the passenger airbag module for any marks or damage. Document and photograph any conditions
observed before starting this procedure.
• Turn the ignition “OFF”.
• Disconnect the Negative (ground) cable from the battery and wait at least 60 seconds before
proceeding further.
• Remove the glove box assembly following the procedure in the applicable Service Manual
and using the tips below.
o The glove box is held in place by 8 screws. The 2 upper left and right hand corner screws
have a distinctive gold finish and 10mm hex head. It is helpful to leave these 2 screws
until last when removing and install first during replacement to support the weight of the
assembly.
o It is necessary to remove the knockout plugs (stopper in the Service Manual) to gain
access to all the mounting screws.
•
o It is possible to leave the stoppers in place during servicing by carefully bending in the
sides of the glove box until the stoppers are cleared.
To prevent damage, do not bend them in any further than necessary.
IMPORTANT: Whenever beginning to remove (or install) the airbag assembly, and periodically
while performing the procedure or after stepping away, remove any possible static charge from
your body by momentarily touching a clean, bare metal ground point on the vehicle (e.g. the
door striker). Remove from your person all electronic devices including cell phones before
proceeding.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 38 of 92
•
Disconnect the airbag module harness connector (A) and release it from the support beam
bracket.
•
Remove the 3 retaining bolts and CAREFULLY remove the airbag module from the vehicle
by carefully releasing the cover tabs from the underside of the dash and pushing the module
up and out. Use caution and protective coverings to avoid damaging the dashboard pad.
Place the airbag module on a clean cloth to protect the module lid from scuffs, scratches or
other damage.
STEP 2- TRIM COVER / LID REMOVAL:
VERY IMPORTANT: Before removing the original
trim cover / lid from the module, note the orientation
of the cover in relation to the module as the module can
be installed upside down in the cover. (TIP: The bottom
or harness side goes toward the “SRS AIRBAG” side of the
cover as shown.)
CAUTION: During cold temperatures always let the cover
warm to room temperature before attempting claw removal.
In all cases, limit any distortion of the airbag cover to avoid
damaging it.
•
•
Using a trim clip removal tool and starting on the harness-side of the module assembly as
shown in the sequence below, CAREFULLY insert the tool and twist ONLY AS MUCH AS
IS REQUIRED to release the slightly longer center retaining claw from the trim cover. Once
released with the tool, the other 6 claws will release easily by hand.
Rotate the inflator portion of the assembly outward from the cover to release the 7 label-side
claws and separate the cover from the module. No tool is required as all the 7 label-side
claws are the same size.
Serial Number
FIGURE1
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 39 of 92
Twisting the Tool and
Releasing Center Claw
Trim Clip Removal
Tool Inserted
Center Claw Released
All Harness-Side Claws Released
Serial Number
OK
Close-up of a witness mark left
behind by the inside of the center
retaining claw. This is normal and
acceptable. There is no need to
replace the cover for this.
Inside view of a damaged
cover, shows tearing and
material missing. This cover
must be replaced.
Step 3- Confirm the orientation is correct as outlined earlier in this bulletin. Refit the original
cover, if reusable, onto the replacement module assembly. Make sure all the claws are fully engaged
(see Figure 1 above). When properly installed, the cover should feel loose with a small amount of
freeplay. If the cover is tight (no freeplay or looseness), it most likely is not fully engaged onto the
claws.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 40 of 92
Step 4- VERY IMPORTANT: Record the alpha-numeric serial numbers for BOTH the original
and the replacement module assemblies on the hard copy of the Repair Order. See page 39 & 40
for serial number location photos. For SOA and SDC Retailers ONLY, this information will be
required for claim approval. For SNE retailers, this information will be required for completion of
the Part Return Notice which will be forwarded by the retailer to the PCC.
Step 5- After confirming the cover is properly fitted to the module, reinstall the module assembly
in reverse order of disassembly. Before installing the glove box assembly, reconnect the negative
battery cable. Turn the ignition key “ON” and confirm the AIRBAG warning light comes on then
cycles off properly. Once proper warning light operation is confirmed, reinstall the glove box
assembly.
Step 6- Place the removed module assembly into the returnable shipping box. Refer to the
SHIPPING DOCUMENTATION AND INSTRUCTIONS (Appendix A) found toward the end of
this bulletin.
IMPORTANT: UNDER NO CIRCUMSTANCES SHOULD ANY AIRBAG MODULES BE
RETURNED TO SUBARU OF AMERICA, INC.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 41 of 92
*SERVICE PROCEDURE FOR 2010-12MY LEGACY / OUTBACK MODELS*
Inflator Kit Part Number: 98279AJ02A
Replacement Airbag Module Assembly Part Number: 98279AJ06A
CAUTION: Refer to the “CAUTION” section in the General Description portion of Airbag
System AB in the Body Section of the Service Manual before handling or servicing any airbag
module!
STEP 1- PREPARATION:
• Record the customer’s radio station presets (and Navigation favorites where applicable).
• Turn the ignition “OFF”.
• Disconnect the Negative (ground) cable from the battery and wait at least 60 seconds before
proceeding further.
• Follow the procedures in the applicable Service Manual for removing the instrument panel
assembly as required to access the passenger side airbag module.
• Disconnect the wiring harness and remove the airbag module.
• Secure the removed airbag module to the Airbag Deployment Fixture (part number
J-39401-B).
IMPORTANT NOTE: The photos available at the time of this procedure’s preparation do not show
the removed airbag module assembly as being secured to the J-39401-B Airbag Deployment Fixture
during inflator replacement. Subaru of America, Inc. STRONGLY RECOMMENDS ALWAYS
utilizing a J-39401-B fixture whenever performing ANY airbag inflator replacement service
procedure.
IMPORTANT: Whenever beginning to remove (or install) the airbag assembly, and periodically
while performing the procedure or after stepping away, remove any possible static charge
from your body by momentarily touching a clean, bare metal ground point on the vehicle (e.g.
the door striker). Remove from your person all electronic devices including cell phones before
proceeding.
IMPORTANT: DO NOT destroy or damage the Kit Box as it MUST be used for the original
inflator’s return shipping.
Open the Kit Box and confirm all the necessary components
are included:
• 5 Self-Locking nuts
• New Inflator (yellow tape applied to one end to identify
it as the replacement part)
• New Inflator Harness
• Electro-Tap (red shorting crimp connector)
• Shipping Documentation
•
STEP 2- To access the passenger’s airbag module, the complete instrument panel assembly must be
removed. Follow the procedures in the applicable Service Manual for removing the instrument panel
assembly in addition to the necessary related interior trim components.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 42 of 92
NOTE: When removing the “A” pillar trim, be VERY CAREFUL not to damage the upper trim
retaining (tether) clip. The clip is located just below where the trim panel meets the head liner. If the
tether clip becomes damaged, it MUST be replaced. The illustrations below show how to release the
tether clip and remove the “A” pillar trim. It is STRONGLY RECOMMENDED to use the release
tool (p.n. SOA635147) specifically designed for tether clip removal. See pg. 8 of this bulletin for
more information.
Once the instrument panel assembly has been removed from the vehicle, CAREFULLY release the
retaining claws and separate the airbag bag module. When replacing the complete module assembly,
proceed directly to Step 13.
REMINDER: It is STRONGLY RECOMMENDED the removed airbag module ALWAYS be
mounted to the Airbag Deployment Fixture (part number J-39401-B and file photo shown below) to
better secure it during the inflator replacement procedure. When mounting the module to the fixture,
pay close attention to the harness routing. Always perform this work in an area away from others
to reduce chances of inadvertent injury should any deployment occur. Take your surroundings into
account to avoid possible hazards should an inadvertent deployment occur or sources of static or
other electricity that could potentially induce such a deployment.
File Photo for Reference Only
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 43 of 92
STEP 3- Remove the harness tube from the retainer bracket holders.
STEP 4- Using a scissor or wire cutter (no knives or razors) CAREFULLY cut the yellow harness
cover tube (approximately 1 1/2 inches) enough to expose the yellow and red wires inside and
provide enough room to install the Electro-Tap (shorting) connector.
TAKE YOUR TIME AND BE CAREFUL TO NOT CUT THE 2 WIRES!
STEP 5- Short the yellow and red wires together by installing the Electro-Tap connector. The
connector creates a short circuit which acts as a safeguard to prevent against static discharge that may
deploy the removed inflator. The tab portion of the Electro-Tap connector MUST be cut off prior to
use to insure a good short-circuit is made as shown in the illustration below. Follow the sequence
below for installing the Electro-Tap connector. Use pliers to squeeze closed the two sections of the
connector together, one section at a time.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 44 of 92
STEP 6- Once the Electro-Tap connector is fully crimped in place, cut the yellow and red wires on
the body harness connector side of the Electro-Tap connector.
STEP 7- Loosen and remove the five (5) 10mm self-locking nuts along with the stopper plate. DO
NOT DISCARD the removed stopper plate as it will be reused during reassembly. Discard the 5
10mm nuts.
VERY IMPORTANT: Under no circumstances should any impact or power tools be used when
performing these procedures. HAND TOOLS ONLY!
Stopper
Plate
NOTE: NEVER ATTEMPT TO REMOVE THE HARNESS CONNECTORS FROM THE
INFLATOR!
STEP 8- With the self-locking nuts and stopper plate removed, slide the original inflator out of the
mounting bracket while feeding the cut off portion of the wiring harness under the remaining stopper
plate. Place the removed original air bag inflator back into the “cradle” of the Kit Box insert.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 45 of 92
STEP 9 - VERY IMPORTANT: Record the 11-digit alpha-numeric serial number for both the
new and the removed inflators on the hard copy of the Repair Order. For SOA and SDC Retailers
ONLY, this information will be required for claim approval. For SNE retailers, this information
will be required for completion of the Part Return Notice which will be forwarded by the retailer to
the PCC.
STEP 10- Install the new inflator into the mounting bracket so the yellow taped end will align with
the stopper plate when reinstalled on the mounting bracket. When properly installed, both ends of the
inflator will be seated tight against the stopper plates with no gaps.
No
Gap
Make sure the “D-shaped” portion of the inflator harness connector boss aligns with the “D-shaped”
portion of the original stopper plate as shown below. Do not peel the white harness connection dust
cover at this time.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 46 of 92
STEP 11- Reinstall the original stopper plate and the 5 NEW self-locking nuts. SLOWLY tighten (to
prevent over-tightening) then torque the nuts to 31-38 inch-pounds. When complete, use a marker to
indicate they have been fully tightened.
STEP 12- Peel the white dust cover from the d-shaped end of the new inflator. The new inflator
wiring harness has 2 “sides” with round 2-pin connectors on both ends. The “short” side with the
yellow tape and red / yellow wires will connect to the end of the inflator with the D-Shaped wiring
harness connector boss as shown below. Peel the white dust cover from the D-Shaped end of the
inflator ONLY.
IMPORTANT: NEVER PEEL BOTH THE WHITE DUST COVERS OFF AT THE SAME
TIME!
CAREFULLY align the pins of the inflator with the female terminals of the harness connector (red /
yellow wires) end as shown in the photos below. Once pin alignment is confirmed, push down firmly
to engage the connector’s 3 locking tangs into the locking groove inside the connector boss. Confirm
the connector is locked by prying up LIGHTLY with a small flat-blade screwdriver. Repeat the
procedure on the opposite “long” side with the blue / white wires. When complete, refit the harness
cover tube back into the mounting brackets.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 47 of 92
VERY IMPORTANT: When connecting the new harness to the inflator, both sides MUST be
routed as shown in the “New Harness Properly Installed” photo below.
STEP 13- Refit the airbag module to the instrument panel.
STEP 14- Reinstall the instrument panel assembly into the vehicle in reverse order of disassembly.
Once the negative battery cable has been reconnected, turn the ignition key “ON” and confirm the
AIRBAG warning light comes on then cycles off properly. Once proper warning light operation is
confirmed, reinstall the remaining components and reset the radio station presets (and Navigation
favorites where applicable) to complete the procedure.
STEP 15- If not already done, place the removed original air bag inflator in the “cradle” of the
Kit Box insert, with a completed SOA warranty parts tag (MSA5W1901A) attached to it. The tag
must contain the following information: Claim Number, Repair Date, 17-digit VIN, and vehicle
mileage. Refer to the “PART RETURN PROCEDURES” section of this bulletin for further return
shipping instructions and information. Ensure both the removed and installed inflator serial
numbers have been recorded correctly as previously instructed on the repair order hard copy
before returning the removed part to your Parts Department.
IMPORTANT: UNDER NO CIRCUMSTANCES SHOULD ANY AIR BAG INFLATORS BE
RETURNED TO SUBARU OF AMERICA, INC.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 48 of 92
*SERVICE PROCEDURE FOR 2009-12MY FORESTER and 2008-11MY IMPREZA and
2008-2012 MY WRX and STI MODELS*
Inflator Kit Part Numbers: 98279SC010 (Forester) and 98279FG010 (Impreza, WRX and STI)
Replacement Airbag Module Assembly Part Number 98279FG07A (Impreza) and 98279SC05A
(Forester)
CAUTION: Refer to the “CAUTION” section in the General Description portion of Airbag
System AB in the Body Section of the Service Manual before handling or servicing any airbag
module!
STEP 1- PREPARATION:
•
Record the customer’s radio station presets (and Navigation favorites where applicable).
•
Turn the ignition “OFF”.
•
Disconnect the Negative (ground) cable from the battery and wait at least 60 seconds before
proceeding further.
•
Follow the procedures in the applicable Service Manual for removing the instrument panel
assembly as required to access the passenger side airbag module.
•
Disconnect the wiring harness and remove the airbag module.
•
Secure the removed airbag module to the Airbag Deployment Fixture (part number
J-39401-B).
IMPORTANT NOTE: The photos available at the time of this procedure’s preparation do not show
the removed airbag module assembly as being secured to the J-39401-B Airbag Deployment Fixture
during inflator replacement. Subaru of America, Inc. STRONGLY RECOMMENDS ALWAYS
utilizing a J-39401-B fixture whenever performing ANY airbag inflator replacement service
procedure.
IMPORTANT: Whenever beginning to remove (or install) the airbag assembly, and periodically
while performing the procedure or after stepping away, remove any possible static charge
from your body by momentarily touching a clean, bare metal ground point on the vehicle (e.g.
the door striker). Remove from your person all electronic devices including cell phones before
proceeding.
IMPORTANT: DO NOT destroy or damage the Kit Box as it MUST be used for the original
inflator’s return shipping.
Open the Kit Box and confirm all the necessary components are included:
•
4 Self-Locking nuts
•
New Inflator (yellow tape applied to one end to identify it
as the replacement part)
•
New Inflator Harness
•
Electro-Tap (red shorting crimp connector)
•
Shipping Documentation
NOTE: The contents of both
kit part numbers are virtually
identical except for the vinyl
tape color (black / white).
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 49 of 92
STEP 2- To access the passenger’s airbag module, the complete instrument panel assembly must be
removed. Follow the procedures in the applicable Service Manual for removing the instrument panel
assembly in addition to the necessary related interior trim components.
NOTE: On FORESTER models, when removing the “A” pillar trim, be VERY CAREFUL not to
damage the upper trim retaining (tether) clip. It is STRONGLY RECOMMENDED to use the release
tool (p.n. SOA635147) specifically designed for tether clip removal. See pg. 8 of this bulletin for
more information. The clip is located just below where the trim panel meets the head liner. If the
tether clip becomes damaged, it MUST be replaced. The illustrations below show how to release the
tether clip and remove the “A” pillar trim.
On IMPREZA models, in place of the tether clip, the trim is secured by a screw accessible by
removing the small access cover.
Once the instrument panel assembly has been removed from the vehicle, CAREFULLY release the
retaining claws and separate the airbag bag module. When replacing the complete module assembly,
proceed directly to Step 13.
REMINDER: It is STRONGLY RECOMMENDED the removed airbag module ALWAYS be
mounted to the Airbag Deployment Fixture (part number J-39401-B and file photo shown below) to
better secure it during the inflator replacement procedure. When mounting the module to the fixture,
pay close attention to the harness routing. Always perform this work in an area away from others
to reduce chances of inadvertent injury should any deployment occur. Take your surroundings into
account to avoid possible hazards should an inadvertent deployment occur or sources of static or
other electricity that could potentially induce such a deployment.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 50 of 92
STEP 3- Remove the harness clip from the retainer bracket by pushing the tangs inward with a flatblade screwdriver as shown below.
STEP 4- Using a scissor or wire cutter (no knives or razors) CAREFULLY cut the yellow harness
cover tube (approximately 1 1/2 inches) enough to expose the yellow and red wires inside and
provide enough room to install the Electro-Tap (shorting) connector.
TAKE YOUR TIME AND BE CAREFUL TO NOT CUT THE 2 WIRES!
STEP 5- Short the yellow and red wires together by installing the Electro-Tap connector. The
connector creates a short circuit which acts as a safeguard to prevent against static discharge that may
deploy the removed inflator. The tab portion of the Electro-Tap connector MUST be cut off prior to
use to insure a good short-circuit is made as shown in the illustration below. Follow the sequence
below for installing the Electro-Tap connector. Use pliers to squeeze closed the two sections of the
connector together, one section at a time.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 51 of 92
STEP 6- Once the Electro-Tap connector is fully crimped in place, cut the yellow and red wires on
the body harness connector side of the Electro-Tap connector.
STEP 7- Loosen and remove the four (4) 10mm self-locking nuts along with the stopper plate. DO
NOT DISCARD the removed stopper plate as it will be reused during reassembly. Discard the 410mm nuts.
VERY IMPORTANT: Under no circumstances should any impact or power tools be used when
performing these procedures. HAND TOOLS ONLY!
STEP 8- With the self-locking nuts and stopper plate removed, slide the original inflator out of the
mounting bracket while feeding the cut off portion of the wiring harness under the remaining stopper
plate. Place the removed original air bag inflator back into the “cradle” of the Kit Box insert.
STEP 9 - VERY IMPORTANT: Record the 11-digit alpha-numeric serial number for both the
new and the removed inflators on the hard copy of the Repair Order. For SOA and SDC Retailers
ONLY, this information will be required for claim approval. For SNE retailers, this information
will be required for completion of the Part Return Notice which will be forwarded by the retailer to
the PCC.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 52 of 92
STEP 10- Install the new inflator into the mounting bracket so the yellow taped end will align with
the stopper plate when reinstalled on the mounting bracket. When properly installed, both ends of the
inflator will be seated tight against the stopper plates with no gaps.
No
Gap
Make sure the “D-shaped” portion of the inflator harness connector boss aligns with the “D-shaped”
portion of the original stopper plate as shown below. Do not peel the white harness connection dust
cover at this time.
STEP 11- Reinstall the original stopper plate and the 4 NEW self-locking nuts. SLOWLY tighten (to
prevent over-tightening) then torque the nuts to 31-38 inch-pounds. When complete, use a marker to
indicate they have been fully tightened.
STEP 12- Peel the white dust cover from the d-shaped end of the new inflator. The new inflator
wiring harness has 2 “sides” with round 2-pin connectors on both ends. The “long” side with the
yellow / red wires will connect to the end of the inflator with the D-Shaped wiring harness connector
boss as shown below. Peel the white dust cover from the D-Shaped end of the inflator ONLY.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 53 of 92
IMPORTANT: NEVER PEEL BOTH THE WHITE DUST COVERS OFF AT THE SAME
TIME!
CAREFULLY align the pins of the inflator with the female terminals of the harness connector (red
/ yellow wires) as shown in the photos below. Once pin alignment is confirmed, push down firmly to
engage the connector’s 3 locking tangs into the locking groove inside the connector boss. Confirm
the connector is locked by prying up LIGHTLY with a small flat-blade screwdriver. Repeat the
procedure on the opposite “short” side with the blue / white wires.
VERY IMPORTANT: When connecting the new harness to the inflator, both sides MUST be
routed and the retaining clip installed as shown in the “New Harness Properly Installed” photo
below.
New Harness
Properly Installed
Retaining Clip
STEP 13- Refit the airbag module to the instrument panel.
STEP 14- Reinstall the instrument panel assembly into the vehicle in reverse order of disassembly.
Once the negative battery cable has been reconnected, turn the ignition key “ON” and confirm the
AIRBAG warning light comes on then cycles off properly. Once proper warning light operation is
confirmed, reinstall the remaining components and reset the radio station presets (and Navigation
favorites where applicable) to complete the procedure.
STEP 15- If not already done, place the removed original air bag inflator (or module assembly)
in the “cradle” of the Kit Box insert (or into the returnable shipping box), with a completed SOA
warranty parts tag (MSA5W1901A) attached to it. The tag must contain the following information:
Claim Number, Repair Date, 17-digit VIN, and vehicle mileage. Refer to the “PART RETURN
PROCEDURES” and Appendix “A” sections of this bulletin for further return shipping instructions
and information. Ensure both the removed and installed inflator serial numbers have been
recorded correctly as previously instructed on the repair order hard copy before returning the
removed part to your Parts Department.
IMPORTANT: UNDER NO CIRCUMSTANCES SHOULD ANY AIR BAG INFLATORS OR
MODULE ASSEMBLIES BE RETURNED TO SUBARU OF AMERICA, INC.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 54 of 92
*SERVICE PROCEDURE FOR 2006-07MY IMPREZA, WRX and STI MODELS*
Inflator Kit Part Number: 98279FE160
CAUTION: Refer to the “CAUTION” section in the General Description portion of Airbag
System AB in the Body Section of the Service Manual before handling or servicing any airbag
module!
STEP 1- PREPARATION:
•
Record the customer’s radio station presets (and Navigation favorites where applicable).
•
Turn the ignition “OFF”.
•
Disconnect the Negative (ground) cable from the battery and wait at least 60 seconds before
proceeding further.
•
Remove the glove box assembly following the procedure in the applicable Service Manual.
•
Disconnect the wiring harness connector, remove the 3 securing bolts and remove the airbag
module.
•
Secure the airbag module to the Airbag Deployment Fixture (part number J-39401-B).
IMPORTANT NOTE: The photos available at the time of this procedure’s preparation do not show
the removed airbag module assembly as being secured to the J-39401-B Airbag Deployment Fixture
during inflator replacement. Subaru of America, Inc. STRONGLY RECOMMENDS ALWAYS
utilizing a J-39401-B fixture whenever performing ANY airbag inflator replacement service
procedure.
IMPORTANT: Whenever beginning to remove (or install) the airbag assembly, and periodically
while performing the procedure or after stepping away, remove any possible static charge
from your body by momentarily touching a clean, bare metal ground point on the vehicle (e.g.
the door striker). Remove from your person all electronic devices including cell phones before
proceeding.
IMPORTANT: DO NOT destroy or damage the Kit Box as it MUST be used for the original
inflator’s return shipping.
Open the Kit Box and confirm all the necessary components are included:
•
4 Self-Locking nuts
•
1 ½” X 2 ¼” piece of self-adhesive sponge tape
•
New Inflator (yellow tape applied to one end to identify it as the replacement part)
•
New Inflator Harness
•
Electro-Tap (red shorting crimp connector)
•
Shipping Documentation
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 55 of 92
REMINDER: It is STRONGLY RECOMMENDED the removed airbag module ALWAYS be
mounted to the Airbag Deployment Fixture (part number J-39401-B and file photo shown below) to
better secure it during the inflator replacement procedure. When mounting the module to the fixture,
pay close attention to the harness routing. Always perform this work in an area away from others
to reduce chances of inadvertent injury should any deployment occur. Take your surroundings into
account to avoid possible hazards should an inadvertent deployment occur or sources of static or
other electricity that could potentially induce such a deployment.
STEP 2- Peel the sponge tape and remove the harness clips from the retainer bracket by pushing the
tangs inward with a flat-blade screwdriver as shown below. Always remove any sponge tape adhesive
residue from the airbag mounting bracket using mild solvent on a clean shop cloth.
CAUTION: Never use any silicone-based products for this purpose.
STEP 3- Using a scissor or wire cutter (no knives or razors) CAREFULLY cut the yellow harness
cover tube (approximately 1 1/2 inches) enough to expose the red and yellow wires inside and
provide enough room to install the Electro-Tap (shorting) connector.
TAKE YOUR TIME AND BE CAREFUL TO NOT CUT THE 2 WIRES!
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 56 of 92
STEP 4- Short the yellow and red wires together by installing the Electro-Tap connector. The
connector creates a short circuit which acts as a safeguard to prevent against static discharge that may
deploy the removed inflator. The tab portion of the Electro-Tap connector MUST be cut off prior to
use to insure a good short-circuit is made as shown in the illustration below. Follow the sequence
below for installing the Electro-Tap connector. Use pliers to squeeze closed the two sections of the
connector together, one section at a time.
STEP 5- Once the Electro-Tap connector is fully crimped in place, cut the yellow and red wires on
the body harness connector side of the Electro-Tap connector.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 57 of 92
STEP 6- Loosen and remove the five (4) 10mm self-locking nuts along with the stopper plate.
DO NOT DISCARD the removed stopper plate as it will be reused during reassembly. Discard the
4- 10mm nuts.
VERY IMPORTANT: Under no circumstances should any impact or power tools be used when
performing these procedures. HAND TOOLS ONLY!
STEP 7- With the self-locking nuts and stopper plate removed, slide the original inflator out of the
mounting bracket while feeding the cut off portion of the wiring harness under the remaining stopper
plate. Place the removed original air bag inflator back into the “cradle” of the Kit Box insert.
STEP 8 - VERY IMPORTANT: Record the 11-digit alpha-numeric serial number for both the
new and the removed inflators on the hard copy of the Repair Order. For SOA and SDC Retailers
ONLY, this information will be required for claim approval. For SNE retailers, this information
will be required for completion of the Part Return Notice which will be forwarded by the retailer to
the PCC.
STEP 9- Install the new inflator into the mounting bracket so the yellow taped end will align with
the stopper plate when reinstalled on the mounting bracket. When properly installed, both ends of the
inflator will be seated tight against the stopper plates with no gaps.
No
Gap
Make sure the “D-shaped” portion of the inflator harness connector boss aligns with the “D-shaped”
portion of the original stopper plate as shown below. Do not peel the white harness connection dust
cover at this time.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 58 of 92
STEP 10- Reinstall the original stopper plate and the 4 NEW self-locking nuts. SLOWLY tighten (to
prevent over-tightening) then torque the nuts to 31-38 inch-pounds. When complete, use a marker to
indicate they have been fully tightened.
STEP 11- Peel the white dust cover from the d-shaped end of the new inflator. The new inflator
wiring harness has 2 “sides” with round 2-pin connectors on both ends. The side with the yellow
harness tube and red / yellow wires will connect to the end of the inflator with the “D-shaped” wiring
harness connector boss as shown below. Peel the white dust cover from the “D-shaped” end of the
inflator ONLY.
IMPORTANT: NEVER PEEL BOTH THE WHITE DUST COVERS OFF AT THE SAME
TIME!
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 59 of 92
CAREFULLY align the pins of the inflator (end with yellow tape) with the female terminals of the
harness connector (blue / white wires, BLACK harness tube) as shown in the photo below. Once
pin alignment is confirmed, push down firmly to engage the connector’s 3 locking tangs into the
locking groove inside the connector boss. Confirm the connector is locked by prying up LIGHTLY
with a small flat-blade screwdriver. Repeat the procedure on the opposite side (red / yellow wires,
YELLOW harness tube). When complete, refit the harness retaining clips back into the mounting
brackets.
VERY IMPORTANT: When connecting the new harness to the inflator, both sides MUST be
routed as shown in the “New Harness Properly Installed” photo below.
STEP 12- Peel the adhesive backing and install the new sponge tape onto the yellow harness tube
first then adhere it to the airbag mounting bracket as shown in the illustrations below.
STEP 13- Reinstall the airbag assembly into the vehicle in reverse order of disassembly. NOTE: If
the accessory security module is installed to one of the airbag module mounting bolts, torque that
specific bolt to 7.5 +/-1ft. lb. rather than the normal 5.4 ft. lbs. as specified in the Service Manual.
Before installing the glove box assembly, reconnect the negative battery cable. Turn the ignition
key “ON” and confirm the AIRBAG warning light comes on then cycles off properly. Once proper
warning light operation is confirmed, reinstall the remaining components and reset the radio station
presets (and Navigation favorites where applicable). Reinstall the glove box assembly while making
sure the cord loop for the opening dampener (if equipped) stays connected to complete the procedure.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 60 of 92
STEP 14- If not already done, place the removed original air bag inflator in the “cradle” of the
Kit Box insert, with a completed SOA warranty parts tag (MSA5W1901A) attached to it. The tag
must contain the following information: Claim Number, Repair Date, 17-digit VIN, and vehicle
mileage. Refer to the “PART RETURN PROCEDURES” section of this bulletin for further return
shipping instructions and information. Ensure both the removed and installed inflator serial
numbers have been recorded correctly as previously instructed on the repair order hard copy
before returning the removed part to your Parts Department.
IMPORTANT: UNDER NO CIRCUMSTANCES SHOULD ANY AIR BAG INFLATORS BE
RETURNED TO SUBARU OF AMERICA, INC.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 61 of 92
*SERVICE PROCEDURE FOR 2006-2007MY IMPREZA, WRX and STI MODELS*
Replacement Airbag Module Assembly Part Number: 98279FE12A
			
IMPORTANT NOTES:
The new module assembly does not include the lid (outer trim cover). In this procedure, the lid is
transferred to the new module from the original. In an extremely rare case where a lid gets damaged
during the transfer, the part number for a replacement lid is 98279FE19AOE.
CAUTION: Refer to the “CAUTION” section in the General Description portion of Airbag
System AB in the Body Section of the Service Manual before handling or servicing any airbag
module!
STEP 1- PREPARATION:
• Turn the ignition “OFF”.
• Disconnect the Negative (ground) cable from the battery and wait at least 60 seconds before
proceeding further.
o Remove the glove box assembly following the procedure in the applicable Service
Manual and using the tips below. The glove box is held in place by 7 screws.
IMPORTANT: Whenever beginning to remove (or install) the airbag assembly, and periodically
while performing the procedure or after stepping away, remove any possible static charge
from your body by momentarily touching a clean, bare metal ground point on the vehicle (e.g.
the door striker). Remove from your person all electronic devices including cell phones before
proceeding.
• Disconnect the airbag module harness connector (A) and release it from the support beam
bracket.
•
Remove the 3 retaining bolts and CAREFULLY remove the airbag module from the vehicle
and place it on a clean cloth to protect the dash trim outer surface portion from damage.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 62 of 92
STEP 2- TRIM COVER REMOVAL
• Using a trim clip removal tool and starting on the harness-side of the module assembly as
shown in photos and sequence below, CAREFULLY insert the tool and twist ONLY AS
MUCH AS IS REQUIRED to release the slightly longer center retaining claw from the trim
cover. Once released with the tool, the other 6 claws will release easily by hand.
•
Rotate the inflator portion of the assembly outward from the cover to release the 7 label-side
claws and separate the cover from the module. No tool is required as all the 7 label-side
claws are the same size.
Serial Number
Twisting the Tool and
Releasing Center Claw
•
Center Claw Released
Once all the harness-side retaining claws are released (EASILY done once the center claw is
released), CAREFULLY separate the inflator module from the cover. After the harness-side of
the module is free from the cover (2), simply rotate it to unhook the label-side retaining claws.
Remove the cover completely as shown in (3) below.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 63 of 92
1
Serial Number
2
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 64 of 92
3
•
Inspect the claw openings on the outside and inside of the cover for damage. If any found to
look like the NG example photo below, the cover must be replaced.
OK
Close-up of a witness mark left
behind by the inside of the center
retaining claw. This is normal and
acceptable. There is no need to
replace the cover for this.
Inside view of a damaged
cover, shows tearing and
material missing. This cover
must be replaced.
Step 3- Refit the cover onto the replacement module assembly, making sure all the claws are fully
engaged (see Figure 1 above). For this application, the cover will only fit on the module one way.
When properly installed, the cover should feel loose with a small amount of freeplay. If the cover is
tight (no freeplay or looseness), it most likely is not fully engaged onto the claws.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 65 of 92
Step 4- VERY IMPORTANT: Record the alpha-numeric serial numbers for BOTH the original
and the replacement module assemblies on the hard copy of the Repair Order. See page 63 & 64
for serial number location photos. For SOA and SDC Retailers ONLY, this information will be
required for claim approval. For SNE retailers, this information will be required for completion of
the Part Return Notice which will be forwarded by the retailer to the PCC.
Step 5- Place the removed module assembly into the returnable shipping box. Refer to the
SHIPPING DOCUMENTATION AND INSTRUCTIONS: (Appendix A) found toward the end of
this bulletin.
Step 6- After confirming the cover is properly fitted to the module, reinstall the module assembly
in reverse order of disassembly. The retaining tabs around the perimeter of the cover must also be
fully seated so it sits flush with the surrounding dash pad surface. Before installing the glove box
assembly, reconnect the negative battery cable. Turn the ignition key “ON” and confirm the AIRBAG
warning light comes on then cycles off properly. Once proper warning light operation is confirmed,
reinstall the glove box assembly to complete the procedure.
IMPORTANT: UNDER NO CIRCUMSTANCES SHOULD ANY AIRBAG MODULES BE
RETURNED TO SUBARU OF AMERICA, INC.
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 66 of 92
*SERVICE PROCEDURE FOR 2005-12MY Tribeca MODELS*
Inflator Kit part number: 98279XA02A
CAUTION: Refer to the “CAUTION” section in the General Description portion of Airbag
System AB in the Body Section of the Service Manual before handling or servicing any airbag
module!
STEP 1- PREPARATION:
•
Record the customer’s radio station presets (and Navigation favorites where applicable).
•
Turn the ignition “OFF”.
•
Disconnect the Negative (ground) cable from the battery and wait at least 60 seconds before
proceeding further.
•
Follow the procedures in the applicable Service Manual for removing the instrument panel
(IP) assembly. IP assembly removal is required to access the passenger side airbag module.
•
Once the IP is removed, remove the airbag module and secure the it to the Airbag
Deployment Fixture (part number J-39401-B).
IMPORTANT NOTE: The photos available at the time of this procedure’s preparation do not show
the removed airbag module assembly as being secured to the J-39401-B Airbag Deployment Fixture
during inflator replacement. Subaru of America, Inc. STRONGLY RECOMMENDS ALWAYS
utilizing a J-39401-B fixture whenever performing ANY airbag inflator replacement service
procedure.
IMPORTANT: Whenever beginning to remove (or install) the airbag assembly, and periodically while performing the procedure or after stepping away, remove any possible static charge
from your body by momentarily touching a clean, bare metal ground point on the vehicle (e.g.
the door striker). Remove from your person all electronic devices including cell phones before
proceeding.
IMPORTANT: DO NOT destroy or damage the Kit Box as it MUST be used for the original
inflator’s return shipping. Open the Kit Box and confirm all the necessary components are
included:
•
New Self-Locking nuts (4)
•
New Inflator (pink caps on both ends identify it as
the replacement part)
•
New Inflator Harness
•
Electro-Tap (red shorting crimp connector,
not shown)
•
Black Thermal Insulator
•
Stopper Plate
•
Protective Sheet
•
Anti-Wrinkling Tapes (3)
•
Shipping Documentation
NOTE: Discard this CE label as it
is not applicable to the US market.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 67 of 92
STEP 2- To access the passenger’s airbag module, the complete instrument panel assembly must
be removed. Follow the procedures in the applicable Service Manual for removing the instrument
panel assembly in addition to the necessary related interior trim components. Always take proper
precautions to protect trim panel surfaces from damage. Additional tips are provided below to assist
with the IP removal.
•
Remove the harness connectors from components as needed to access the IP retaining
screws as per the Service Manual. Release the harness retaining clips shown below using
needle-nosed pliers and push them through to allow additional movement of the IP.
•
Release the steering column locking lever, extend the steering column fully and set the
column to it’s lowest position. It is not necessary to remove the steering column or the bolts
securing it to the support beam in order to remove the IP.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 68 of 92
•
IMPORTANT: Always cover the steering column cover to protect it along with the top
of the HVAC blower case to keep out any removed hardware (e.g. airbag module retaining
bolts) with clean shop cloth.
•
Once the instrument panel assembly has been removed from the vehicle, remove the 4
retaining nuts and separate the airbag bag module from the IP.
REMINDER: It is STRONGLY RECOMMENDED the removed airbag module ALWAYS be
mounted to the Airbag Deployment Fixture (part number J-39401-B and file photo shown below) to
better secure it during the inflator replacement procedure. When mounting the module to the fixture,
pay close attention to the harness routing. Always perform this work in an area away from others to
reduce chances of inadvertent injury should any deployment occur. Take your surroundings into
account to avoid possible hazards should an inadvertent deployment occur or sources of static or
other electricity that could potentially induce such a deployment.
STEP 3- Remove both harness tubes from the retainer bracket.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 69 of 92
STEP 4- Using a scissor or wire cutter (no knives or razors) CAREFULLY cut the black harness
cover tube (approximately 1 1/2 inches) enough to expose the blue and white wires inside. Provide
enough room to install the Electro-Tap (shorting) connector.
TAKE YOUR TIME AND BE CAREFUL TO NOT CUT THE 2 WIRES!
STEP 5- Short the blue and white wires together by installing the Electro-Tap connector. The
connector creates a short circuit which acts as a safeguard to prevent against static discharge that may
deploy the removed inflator. The tab portion of the Electro-Tap connector MUST be cut off prior to
use to insure a good short-circuit is made as shown in the illustration below. Follow the sequence
below for installing the Electro-Tap connector. Use pliers to squeeze closed the two sections of the
connector together, one section at a time.
STEP 6- Once the Electro-Tap connector is fully crimped in place, cut the blue and white wires on
the body harness connector side of the Electro-Tap connector. NEVER ATTEMPT TO
REMOVE THE HARNESS CONNECTORS FROM THE INFLATOR!
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 70 of 92
STEP 7- USING HAND TOOLS ONLY, loosen and remove the four (4) 10mm self-locking nuts
along with both stopper plates. RETAIN the stopper plate circled in GREEN (Left-side bracket
in image below) as it will be used during reassembly. Discard the removed stopper plate circled in
YELLOW as it is no longer needed along with the 4 removed 10mm nuts.
DISCARD
RETAIN
VERY IMPORTANT REMINDERS:
•
Under no circumstances should any impact or power tools be used when performing
these procedures. HAND TOOLS ONLY!
•
NEVER ATTEMPT TO REMOVE THE HARNESS CONNECTORS FROM THE
INFLATOR!
STEP 8- With the self-locking nuts and stopper plate removed, slide the original inflator out of the
mounting bracket. Place the removed original air bag inflator back into the “cradle” of the Kit Box.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 71 of 92
STEP 9- VERY IMPORTANT: Record the serial number for both the new and the removed
inflators on the hard copy of the Repair Order. For SOA and SDC Retailers ONLY, this information will be required for claim approval. For SNE retailers, this information will be required for
completion of the Part Return Notice which will be forwarded by the retailer to the PCC.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 72 of 92
STEP 10- CAREFULLY remove the airbag from the mounting bracket (case).
STEP 11- CAREFULLY install the black thermal insulator into the back (inflator) side of the airbag
as shown in photo 1 below. CAUTION: Gloves are recommended when doing this as edges of the
thermal insulator can be very sharp. TAKE YOUR TIME and do not bend or twist the insulator any
more than necessary to make it fit. The insulator can only be installed in one direction as shown in
photo 3 otherwise, the airbag will not fit back into the module frame properly. Confirm both retaining
claws come through the corresponding insulator holes like the example shown in photo 2.
Thermal Insulator
Properly Installed
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 73 of 92
STEP 12- Install the protective sheet onto the studs of the airbag with the black mark in the position
specified in the photo below. Due to the different spacing of the studs, the protective sheet will only
fit properly when installed in this manner.
STEP 13- The protective sheet is properly installed when: a) it fits squarely on the studs, b) the
black oval-shaped mark is facing up and c) the excess is laying over the top of the airbag and folded
as shown in the side view photos below.
STEP 14- CAREFULLY refit the airbag back into the mounting bracket as shown in the sequence
below.
1
2
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 74 of 92
3
4
SIDE
VIEWS
5
TOP
VIEW
STEP 15- Apply the 3 anti-wrinkling tapes to the module frame as shown below to retain the
protective sheet. The yellow rectangles represent the tapes and the red lines indicate where the tapes
are to be positioned. Approximately 200mm (13/16”) from each end of the 2tape should be applied
to the module frame.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 75 of 92
STEP 16- Inspect the new inflator to confirm the locating protrusions on each of the pink collars are
aligned as shown below. The “short” collar can be rotated as needed to align it with the protrusion on
the “long” collar if necessary.
File photo, actual
replacement inflator
may differ slightly.
STEP 17- Install the new stopper plate supplied with the kit and start 2 of the new nuts onto the
studs but do not tighten them.
STEP 18- Slide the new inflator back into the mounting bracket, short collar end first. Align the tab
on the new stopper plate with the notch on the end of the collar. When properly installed, the inflator
will be tight against the stopper plate with no gap.
New Stopper
Plate Supplied
with Kit.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 76 of 92
STEP 19- Reinstall the original (retained from STEP 7) stopper plate and the other 2 NEW
self-locking nuts. SLOWLY tighten (to prevent over-tightening) while making sure both stopper
plates stay tight against both ends of the inflator. HAND TOOLS ONLY! Torque the nuts to 31-38
inch-pounds. When complete, use a marker to indicate they have been fully tightened.
STEP 20- Peel the white dust cover from ONE end of the new inflator. One end will have a black
harness connector while the connector on the opposite end will be orange. The new inflator wiring
harness has 2 “sides” with 2-pin connectors on both ends.
•
The side with the black harness tube and connector goes with the black inflator connector.
•
The side with the yellow harness tube with orange connector) will connect to the orange
inflator connector.
IMPORTANT: NEVER PEEL BOTH OF THE WHITE DUST COVERS OFF AT THE SAME
TIME!
BEFORE connecting the harness to the inflator, make sure the harness is not twisted as shown below.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 77 of 92
CAREFULLY align the tang of the inflator with the slot on the inflator harness connector as shown
below. Push down firmly on the yellow lock tab to engage the connector’s locking claws into the
groove inside the connector boss on the inflator end. Confirm the connector is locked by prying up
LIGHTLY with a small flat-blade screwdriver. Repeat the procedure on the opposite end.
Lock Tab
STEP 21- After connecting both sides of the harness, refit the harness cover tube back into the
retaining bracket.
STEP 22- Refit the airbag module to the instrument panel while making sure the anti-wrinkling tapes
stay in their proper positions.
STEP 23- Reinstall the instrument panel assembly into the vehicle in reverse order of disassembly.
Once the negative battery cable has been reconnected, turn the ignition key “ON” and confirm the
AIRBAG warning light comes on then cycles off properly. Once proper warning light operation is
confirmed, reinstall the remaining components and reset the radio station presets (and Navigation
favorites where applicable) to complete the procedure.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 78 of 92
STEP 24- If not already done, place the removed original air bag inflator in the “cradle” of the Kit
Box insert, with a completed SOA warranty parts tag (MSA5W1901A) attached to it. The tag must
contain the following information: Claim Number, Repair Date, 17-digit VIN, and vehicle
mileage. Refer to the “PART RETURN PROCEDURES” section of this bulletin for further return
shipping instructions and information. Ensure both the removed and the installed inflator serial
numbers have been recorded correctly as previously instructed on the repair order hard copy
before returning the removed part to your Parts Department.
IMPORTANT REMINDER: UNDER NO CIRCUMSTANCES SHOULD ANY AIR BAG
INFLATORS BE RETURNED TO SUBARU OF AMERICA, INC.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 79 of 92
RECALL IDENTIFICATION LABEL
Type or print the necessary information
on a Recall Identification Label. The
completed label should be attached to the
vehicle’s upper radiator support.
TKA-17
TKB-17
TKC-17
Additional labels are available through
normal parts ordering channels. The part
number is MSA6P1302, which comes as
one sheet of 20 labels.
Part Number
Applicability
MSA6P1302
All models
Description
Campaign Completion Labels
(contains one sheet of 20 labels)
Order Quantity
1
CLAIM REIMBURSEMENT AND ENTRY PROCEDURES
Credit to perform this recall will be based on the submission of properly completed repair order
information. Retailers may submit claims through ‘Vehicle Claim Entry’ on Subarunet.com.
Until sufficient parts supply is available for Subaru to re-notify owners, the status will show as
“Open-Limited Parts Available.” This coverage status will not affect claim entry.
Listed below is claim entry information:
Claim Type &
Campaign Code
Model
Labor
Time
Labor Operation #
and Description
Labor Time
INSPECTION ONLY
A182-031
Front Passenger Air Bag
Inflator/Module Replacement
0.3
RC
TKA-17
TKB-17
TKC-17
Baja (2005-2006)
RC
TKA-17
TKB-17
TKC-17
Forester (2009-2012)
1.6
A182-031
Front Passenger Air Bag
Inflator Replacement
0.3
RC
TKA-17
TKB-17
TKC-17
Impreza (including WRX and
STI) (2006-2007)
0.8
A182-031
Front Passenger Air Bag
Inflator/Module Replacement
0.2
RC
TKA-17
TKB-17
TKC-17
Impreza (2008-2011)
WRX and STI (2008-2012)
1.6
A182-031
Front Passenger Air Bag
Inflator Replacement
0.3
RC
TKA-17
TKB-17
TKC-17
Legacy (2009)
Outback (2009)
1.8
A182-031
Front Passenger Air Bag
Inflator Replacement
0.3
RC
TKA-17
TKB-17
TKC-17
Legacy (2010-2012)
Outback (2010-2012)
3.0
A182-031
Front Passenger Air Bag
Inflator/Module Replacement
0.3
RC
TKA-17
TKB-17
TKC-17
Tribeca (2006-2012)
1.8
A182-031
Front Passenger Air Bag
Inflator Replacement
0.3
0.8
Labor Operation #
INSPECTION ONLY
A182-038
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 80 of 92
Airbag Module Part
Number
Inflator Kit
Part Number
Applicability / Description
Claim
Quantity
98279AE04A
98279AE00A
Baja (2005-2006)
1
98279SC05A
98279SC010
Forester (2009-2012)
1
98279FE12A
98279FE160
Impreza (including WRX and STI) (2006-2007)
1
98279FG07A
98279FG010
N/A
98279AG00A
2009 Legacy / Outback, Inflator Type 1
N/A
98279AG05A
2009 Legacy / Outback, Inflator Type 2
98279AJ06A
98279AJ02A
N/A
98279XA02A
Tribeca (2006-2012)
1
N/A
SOA963W110**
2009 Legacy / Outback
Non-Woven Material, 8” X 11” Sheet
1
Impreza (including WRX and STI) (2008-2011)
WRX and STI (2012)
Legacy (2010-2012)
Outback (2010-2012)
1
1
1
**NOTE: For claim entry, use part # SOA635079 for the non-woven material. This part # is
non-orderable and used for claim purposes only.
For SOA and SDC
Retailers: Serial Number
Entry
Upon entry of a recall claim, BOTH the newly-installed (replacement) and the
removed (original) serial numbers are required to be entered in the appropriate
fields in the Recall Claim Entry system. As a result of adding these new
required entry fields, Part Return Notices will no longer be generated.
For SNE Retailers ONLY
Miscellaneous
Detail Field
The serial number of the NEW air bag inflator or Module installed MUST be
entered in the “Misc. Detail” field.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 81 of 92
OWNER NOTIFICATION LETTER
URGENT
IMPORTANT SAFETY RECALL
This notice applies to the VIN below
Subaru Recall Campaign TKA17
NHTSA Recall No. 17V-014
Zone A 2009 MY Legacy and Outback
March 2017
Dear Subaru Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
SUBARU OF AMERICA, INC. has decided that a defect, which relates to motor vehicle safety, exists
in certain 2009 model year Subaru Legacy and Outback vehicles, equipped with a non-desiccated
Takata-sourced passenger side frontal air bag containing the propellant Phase Stabilized Ammonium
Nitrate.
You received this notice because our records indicate that you currently own one of these vehicles.
DESCRIPTION OF THE SAFETY DEFECT AND SAFETY HAZARD
The affected vehicles are equipped with a Takata-sourced passenger side frontal air bag that may
be susceptible to moisture intrusion. Over time, that could cause the inflator to rupture when the
passenger’s frontal air bag deploys in a crash. If the inflator ruptures, metal fragments could strike
vehicle occupants, potentially resulting in serious injury or death.
Parts are now available.
WHAT YOU SHOULD DO
You should immediately contact your Subaru retailer (dealer) for an appointment to have the front
passenger air bag inflator replaced with a new one.
Until this repair is performed, do not allow passengers to ride in the front
passenger seat.
WHAT WE WILL DO
Subaru will replace the inflator for your front passenger air bag at no cost to you.
HOW LONG WILL THE AIR BAG INFLATOR REPLACEMENT TAKE?
The time to replace the front passenger air bag inflator is approximately one hour and 48 minutes.
It may be necessary to leave your vehicle for a longer period of time on the day of your scheduled
appointment. Your Subaru retailer will complete the necessary repairs free of charge. Please
present this letter to your Subaru retailer at the time this repair procedure is performed.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 82 of 92
CHANGED YOUR ADDRESS OR SOLD YOUR SUBARU?
If you have moved or sold your vehicle, please complete the enclosed prepaid postcard and mail it to
us. Or if you prefer to update this information online, please go to www.subaru.com, select ‘Customer
Support,’ then select ‘Address Update’ or ‘Ownership Update’ from the drop down menu.
IF YOU NEED FURTHER ASSISTANCE:
To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select
‘Find a Retailer.’
For additional information and the most Frequently Asked Questions, please go to:
http://www.subaru.com/vehicle-recalls/airbags.html.
Para información visite nuestro sitio web específico de Takata en español
http://www.subaru.com/es/vehicle-recalls/airbags.html, o llame al 1-800-SUBARU3.
If you need additional assistance, please contact us directly:
•
By e-mail: Go to www.subaru.com and select “Contact Us”
•
By telephone: 1-800-SUBARU3 (1-800-782-2783)
Monday through Thursday between 7:30 a.m. and 8:00 p.m. ET
Friday between 10:30 a.m. and 5:00 p.m. ET
Saturday between 9:00 a.m. and 3:30 p.m. ET
•
By U.S. Postal mail: Write us at Subaru of America, Inc.
Attn: Customer-Retailer Services Department
P.O. Box 6000, Cherry Hill, NJ 08034-6000
To subscribe to the NHTSA Recall Notification email System, please go to:
https://www-odi.nhtsa.dot.gov/nhtsa/subscriptions.
Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs
free of charge.
You may also contact the Administrator, National Highway Traffic Safety Administration, 1200
New Jersey Ave. SE, West Building, Washington, DC 20590 or call the toll free Auto Safety Hotline at
1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov if you believe the Subaru retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time.
Your continued satisfaction with your Subaru is important to us. Please understand that we have taken
this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for
any inconvenience this matter may cause and urge you to schedule an appointment as soon as
possible.
Sincerely,
Subaru of America, Inc.
Notice to Lessors: Under Federal law the lessor of a vehicle who receives this letter must provide a copy of it to the vehicle lessee(s)
within 10 business days from receipt. The lessor must also keep a record of the lessee(s) to whom this letter is sent, the date sent, and the
applicable vehicle identification number (VIN). (For the purposes of this section, a lessor means a person or entity that in the last twelve
months prior to the date of this notification has been the owner, as referenced on the vehicle’s title, of any five or more leased vehicles. A
leased vehicle is a vehicle leased to another person for a term of at least four months.)
A subsidiary of Fuji Heavy Industries Ltd.
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Continued...
Page 83 of 92
OWNER NOTIFICATION LETTER
URGENT
IMPORTANT SAFETY RECALL
This notice applies to the VIN below
Subaru Recall Campaign TKB17
NHTSA Recall No. 17V-026
Zone B 2009 MY Legacy and Outback
March 2017
Dear Subaru Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
SUBARU OF AMERICA, INC. has decided that a defect, which relates to motor vehicle safety, exists
in certain 2009 model year Subaru Legacy and Outback vehicles, equipped with a non-desiccated
Takata-sourced passenger side frontal air bag containing the propellant Phase Stabilized Ammonium
Nitrate.
You received this notice because our records indicate that you currently own one of these vehicles.
DESCRIPTION OF THE SAFETY DEFECT AND SAFETY HAZARD
The affected vehicles are equipped with a Takata-sourced passenger side frontal air bag that may
be susceptible to moisture intrusion. Over time, that could cause the inflator to rupture when the
passenger’s frontal air bag deploys in a crash. If the inflator ruptures, metal fragments could strike
vehicle occupants, potentially resulting in serious injury or death.
Parts are now available.
WHAT YOU SHOULD DO
You should immediately contact your Subaru retailer (dealer) for an appointment to have the front
passenger air bag inflator replaced with a new one.
Until this repair is performed, do not allow passengers to ride in the front
passenger seat.
WHAT WE WILL DO
Subaru will replace the inflator for your front passenger air bag at no cost to you.
HOW LONG WILL THE AIR BAG INFLATOR REPLACEMENT TAKE?
The time to replace the front passenger air bag inflator is approximately one hour and 48 minutes.
It may be necessary to leave your vehicle for a longer period of time on the day of your scheduled
appointment. Your Subaru retailer will complete the necessary repairs free of charge. Please
present this letter to your Subaru retailer at the time this repair procedure is performed.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 84 of 92
CHANGED YOUR ADDRESS OR SOLD YOUR SUBARU?
If you have moved or sold your vehicle, please complete the enclosed prepaid postcard and mail it to
us. Or if you prefer to update this information online, please go to www.subaru.com, select ‘Customer
Support,’ then select ‘Address Update’ or ‘Ownership Update’ from the drop down menu.
IF YOU NEED FURTHER ASSISTANCE:
To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select
‘Find a Retailer.’
For additional information and the most Frequently Asked Questions, please go to:
http://www.subaru.com/vehicle-recalls/airbags.html.
Para información visite nuestro sitio web específico de Takata en español
http://www.subaru.com/es/vehicle-recalls/airbags.html, o llame al 1-800-SUBARU3.
If you need additional assistance, please contact us directly:
•
By e-mail: Go to www.subaru.com and select “Contact Us”
•
By telephone: 1-800-SUBARU3 (1-800-782-2783)
Monday through Thursday between 7:30 a.m. and 8:00 p.m. ET
Friday between 10:30 a.m. and 5:00 p.m. ET
Saturday between 9:00 a.m. and 3:30 p.m. ET
•
By U.S. Postal mail: Write us at Subaru of America, Inc.
Attn: Customer-Retailer Services Department
P.O. Box 6000, Cherry Hill, NJ 08034-6000
To subscribe to the NHTSA Recall Notification email System, please go to:
https://www-odi.nhtsa.dot.gov/nhtsa/subscriptions.
Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs
free of charge.
You may also contact the Administrator, National Highway Traffic Safety Administration, 1200
New Jersey Ave. SE, West Building, Washington, DC 20590 or call the toll free Auto Safety Hotline at
1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov if you believe the Subaru retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time.
Your continued satisfaction with your Subaru is important to us. Please understand that we have taken
this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for
any inconvenience this matter may cause and urge you to schedule an appointment as soon as
possible.
Sincerely,
Subaru of America, Inc.
Notice to Lessors: Under Federal law the lessor of a vehicle who receives this letter must provide a copy of it to the vehicle lessee(s)
within 10 business days from receipt. The lessor must also keep a record of the lessee(s) to whom this letter is sent, the date sent, and the
applicable vehicle identification number (VIN). (For the purposes of this section, a lessor means a person or entity that in the last twelve
months prior to the date of this notification has been the owner, as referenced on the vehicle’s title, of any five or more leased vehicles. A
leased vehicle is a vehicle leased to another person for a term of at least four months.)
A subsidiary of Fuji Heavy Industries Ltd.
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Continued...
Page 85 of 92
OWNER NOTIFICATION LETTER
IMPORTANT SAFETY RECALL
This notice applies to the VIN identified in
the address section printed below.
Subaru Recall Campaign TKA17
NHTSA Recall No. 17V-014
Zone A – PG 7
March 2017
Dear Subaru Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
SUBARU OF AMERICA, INC. has decided that a defect, which relates to motor vehicle safety, exists in
certain Subaru vehicles listed below, equipped with a non-desiccated Takata-sourced passenger side
frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate (certain vehicles only):
•
•
•
•
2005-2006 model year Baja
2009-2012 model year Forester
2006-2011 model year Impreza
2006-2012 model year WRX and STI
•
•
•
2010-2012 model year Legacy
2010-2012 model year Outback
2006-2012 model year Tribeca
You received this notice because our records indicate that you currently own one of these vehicles.
DESCRIPTION OF THE SAFETY DEFECT AND SAFETY HAZARD
The affected vehicles are equipped with a Takata-sourced passenger side frontal air bag that may
be susceptible to moisture intrusion. Over time, that could cause the inflator to rupture when the
passenger’s frontal air bag deploys in a crash. If the inflator ruptures, metal fragments could strike
vehicle occupants, potentially resulting in serious injury or death.
WHAT YOU SHOULD DO
Parts are not available at this time. The National Highway Traffic Safety Administration (NHTSA)
has ordered automakers to accelerate the production of remedy parts, and to prioritize repairs for
vehicles according to risk factors identified through testing. You will be contacted when parts supply is sufficient, which we anticipate to be by December, 2017.
Until this repair is performed, do not allow passengers to ride in the front
passenger seat.
If you are unable to preclude passengers from riding in the front passenger seat, please be sure to
ask your Subaru retailer about possible options for alternative transportation until your vehicle is
repaired.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 86 of 92
CHANGED YOUR ADDRESS OR SOLD YOUR SUBARU?
If you have moved or sold your vehicle, please complete the enclosed prepaid postcard and mail it to
us. Or if you prefer to update this information online, please go to www.subaru.com, select ‘Customer
Support,’ then select ‘Address Update’ or ‘Ownership Update’ from the drop down menu.
IF YOU NEED FURTHER ASSISTANCE:
To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select
‘Find a Retailer.’
For additional information and the most Frequently Asked Questions, please go to:
http://www.subaru.com/vehicle-recalls/airbags.html.
Para información visite nuestro sitio web específico de Takata en español
http://www.subaru.com/es/vehicle-recalls/airbags.html, o llame al 1-800-SUBARU3.
If you need additional assistance, please contact us directly:
•
By e-mail: Go to www.subaru.com and select “Contact Us”
•
By telephone: 1-800-SUBARU3 (1-800-782-2783)
Monday through Thursday between 7:30 a.m. and 8:00 p.m. ET
Friday between 10:30 a.m. and 5:00 p.m. ET
Saturday between 9:00 a.m. and 3:30 p.m. ET
•
By U.S. Postal mail: Write us at Subaru of America, Inc.
Attn: Customer-Retailer Services Department
P.O. Box 6000, Cherry Hill, NJ 08034-6000
To subscribe to the NHTSA Recall Notification email System, please go to:
https://www-odi.nhtsa.dot.gov/nhtsa/subscriptions.
Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs
free of charge.
You may also contact the Administrator, National Highway Traffic Safety Administration, 1200
New Jersey Ave. SE, West Building, Washington, DC 20590 or call the toll free Auto Safety Hotline at
1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov if you believe the Subaru retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time.
Your continued satisfaction with your Subaru is important to us. Please understand that we have taken
this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for
any inconvenience this matter may cause and urge you to schedule an appointment as soon as
possible.
Sincerely,
Subaru of America, Inc.
Notice to Lessors: Under Federal law the lessor of a vehicle who receives this letter must provide a copy of it to the vehicle lessee(s)
within 10 business days from receipt. The lessor must also keep a record of the lessee(s) to whom this letter is sent, the date sent, and the
applicable vehicle identification number (VIN). (For the purposes of this section, a lessor means a person or entity that in the last twelve
months prior to the date of this notification has been the owner, as referenced on the vehicle’s title, of any five or more leased vehicles. A
leased vehicle is a vehicle leased to another person for a term of at least four months.)
A subsidiary of Fuji Heavy Industries Ltd.
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Continued...
Page 87 of 92
OWNER NOTIFICATION LETTER
IMPORTANT SAFETY RECALL
This notice applies to the VIN identified in
the address section printed below.
Subaru Recall Campaign TKB17
NHTSA Recall No. 17V-026
Zone B – PG 8
March 2017
Dear Subaru Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
SUBARU OF AMERICA, INC. has decided that a defect, which relates to motor vehicle safety, exists in
certain Subaru vehicles listed below, equipped with a non-desiccated Takata-sourced passenger side
frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate (certain vehicles only):
•
•
•
2005-2006 model year Baja
2009 model year Forester
2006-2009 model year Impreza
•
•
2006-2009 model year WRX and STI
2006-2009 model year Tribeca
You received this notice because our records indicate that you currently own one of these vehicles.
DESCRIPTION OF THE SAFETY DEFECT AND SAFETY HAZARD
The affected vehicles are equipped with a Takata-sourced passenger side frontal air bag that may
be susceptible to moisture intrusion. Over time, that could cause the inflator to rupture when the
passenger’s frontal air bag deploys in a crash. If the inflator ruptures, metal fragments could strike
vehicle occupants, potentially resulting in serious injury or death.
WHAT YOU SHOULD DO
Parts are not available at this time. The National Highway Traffic Safety Administration (NHTSA)
has ordered automakers to accelerate the production of remedy parts, and to prioritize repairs for
vehicles according to risk factors identified through testing. You will be contacted when parts supply is sufficient, which we anticipate to be by March, 2018.
Until this repair is performed, do not allow passengers to ride in the front
passenger seat.
If you are unable to preclude passengers from riding in the front passenger seat, please be sure to
ask your Subaru retailer about possible options for alternative transportation until your vehicle is
repaired.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 88 of 92
CHANGED YOUR ADDRESS OR SOLD YOUR SUBARU?
If you have moved or sold your vehicle, please complete the enclosed prepaid postcard and mail it to
us. Or if you prefer to update this information online, please go to www.subaru.com, select ‘Customer
Support,’ then select ‘Address Update’ or ‘Ownership Update’ from the drop down menu.
IF YOU NEED FURTHER ASSISTANCE:
To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select
‘Find a Retailer.’
For additional information and the most Frequently Asked Questions, please go to:
http://www.subaru.com/vehicle-recalls/airbags.html.
Para información visite nuestro sitio web específico de Takata en español
http://www.subaru.com/es/vehicle-recalls/airbags.html, o llame al 1-800-SUBARU3.
If you need additional assistance, please contact us directly:
•
By e-mail: Go to www.subaru.com and select “Contact Us”
•
By telephone: 1-800-SUBARU3 (1-800-782-2783)
Monday through Thursday between 7:30 a.m. and 8:00 p.m. ET
Friday between 10:30 a.m. and 5:00 p.m. ET
Saturday between 9:00 a.m. and 3:30 p.m. ET
•
By U.S. Postal mail: Write us at Subaru of America, Inc.
Attn: Customer-Retailer Services Department
P.O. Box 6000, Cherry Hill, NJ 08034-6000
To subscribe to the NHTSA Recall Notification email System, please go to:
https://www-odi.nhtsa.dot.gov/nhtsa/subscriptions.
Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs
free of charge.
You may also contact the Administrator, National Highway Traffic Safety Administration, 1200
New Jersey Ave. SE, West Building, Washington, DC 20590 or call the toll free Auto Safety Hotline at
1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov if you believe the Subaru retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time.
Your continued satisfaction with your Subaru is important to us. Please understand that we have taken
this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for
any inconvenience this matter may cause and urge you to schedule an appointment as soon as
possible.
Sincerely,
Subaru of America, Inc.
Notice to Lessors: Under Federal law the lessor of a vehicle who receives this letter must provide a copy of it to the vehicle lessee(s)
within 10 business days from receipt. The lessor must also keep a record of the lessee(s) to whom this letter is sent, the date sent, and the
applicable vehicle identification number (VIN). (For the purposes of this section, a lessor means a person or entity that in the last twelve
months prior to the date of this notification has been the owner, as referenced on the vehicle’s title, of any five or more leased vehicles. A
leased vehicle is a vehicle leased to another person for a term of at least four months.)
A subsidiary of Fuji Heavy Industries Ltd.
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Continued...
Page 89 of 92
OWNER NOTIFICATION LETTER
IMPORTANT SAFETY RECALL
This notice applies to the VIN identified in
the address section printed below.
Subaru Recall Campaign TKC17
NHTSA Recall No. 17V-016
Zone C – PG 8
March 2017
Dear Subaru Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
SUBARU OF AMERICA, INC. has decided that a defect, which relates to motor vehicle safety, exists in
certain Subaru vehicles listed below, equipped with a non-desiccated Takata-sourced passenger side
frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate (certain vehicles only):
•
•
2005-2006 model year Baja
2006-2008 model year Impreza
•
•
2006-2008 model year WRX and STI
2006-2008 model year Tribeca
You received this notice because our records indicate that you currently own one of these vehicles.
DESCRIPTION OF THE SAFETY DEFECT AND SAFETY HAZARD
The affected vehicles are equipped with a Takata-sourced passenger side frontal air bag that may
be susceptible to moisture intrusion. Over time, that could cause the inflator to rupture when the
passenger’s frontal air bag deploys in a crash. If the inflator ruptures, metal fragments could strike
vehicle occupants, potentially resulting in serious injury or death.
WHAT YOU SHOULD DO
Parts are not available at this time. The National Highway Traffic Safety Administration (NHTSA)
has ordered automakers to accelerate the production of remedy parts, and to prioritize repairs for
vehicles according to risk factors identified through testing. You will be contacted when parts supply is sufficient, which we anticipate to be by March 31, 2018.
Until this repair is performed, do not allow passengers to ride in the front
passenger seat.
If you are unable to preclude passengers from riding in the front passenger seat, please be sure to
ask your Subaru retailer about possible options for alternative transportation until your vehicle is
repaired.
Continued...
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 90 of 92
CHANGED YOUR ADDRESS OR SOLD YOUR SUBARU?
If you have moved or sold your vehicle, please complete the enclosed prepaid postcard and mail it to
us. Or if you prefer to update this information online, please go to www.subaru.com, select ‘Customer
Support,’ then select ‘Address Update’ or ‘Ownership Update’ from the drop down menu.
IF YOU NEED FURTHER ASSISTANCE:
To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select
‘Find a Retailer.’
For additional information and the most Frequently Asked Questions, please go to:
http://www.subaru.com/vehicle-recalls/airbags.html.
Para información visite nuestro sitio web específico de Takata en español
http://www.subaru.com/es/vehicle-recalls/airbags.html, o llame al 1-800-SUBARU3.
If you need additional assistance, please contact us directly:
•
By e-mail: Go to www.subaru.com and select “Contact Us”
•
By telephone: 1-800-SUBARU3 (1-800-782-2783)
Monday through Thursday between 7:30 a.m. and 8:00 p.m. ET
Friday between 10:30 a.m. and 5:00 p.m. ET
Saturday between 9:00 a.m. and 3:30 p.m. ET
•
By U.S. Postal mail: Write us at Subaru of America, Inc.
Attn: Customer-Retailer Services Department
P.O. Box 6000, Cherry Hill, NJ 08034-6000
To subscribe to the NHTSA Recall Notification email System, please go to:
https://www-odi.nhtsa.dot.gov/nhtsa/subscriptions.
Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs
free of charge.
You may also contact the Administrator, National Highway Traffic Safety Administration, 1200
New Jersey Ave. SE, West Building, Washington, DC 20590 or call the toll free Auto Safety Hotline at
1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov if you believe the Subaru retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time.
Your continued satisfaction with your Subaru is important to us. Please understand that we have taken
this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for
any inconvenience this matter may cause and urge you to schedule an appointment as soon as
possible.
Sincerely,
Subaru of America, Inc.
Notice to Lessors: Under Federal law the lessor of a vehicle who receives this letter must provide a copy of it to the vehicle lessee(s)
within 10 business days from receipt. The lessor must also keep a record of the lessee(s) to whom this letter is sent, the date sent, and the
applicable vehicle identification number (VIN). (For the purposes of this section, a lessor means a person or entity that in the last twelve
months prior to the date of this notification has been the owner, as referenced on the vehicle’s title, of any five or more leased vehicles. A
leased vehicle is a vehicle leased to another person for a term of at least four months.)
A subsidiary of Fuji Heavy Industries Ltd.
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Continued...
Page 91 of 92
SHIPPING DOCUMENTATION AND INSTRUCTIONS (Appendix A)
NOTE
INFLATOR RETURNS
These Return Instructions are for the Continental US dealerships (48 States).
NOTE: Locations outside of the Continental United States (Hawaii, Alaska, Puerto Rico, Virgin Islands INCLUDING Mexico and Canada
CANNOT follow below shipping instructions. Instead, dealerships in these locations MUST contact the following Takata/XPO USA
representative directly for shipping instructions: Miguel Prigadaa – Tel #: 210-250-5078 or Email:
[email protected]
4b. Shipping Instructions – Label each Box
1. Shipping Documents
a) Box Label
• Supplied with each Kit
• To be affixed to each box
a) If you continue receiving Inflator Kits with the original Fedex Documentation:
b) Over-pack Label
1.
Peel off the backing of the Fedex Ground PRP Shipping label and
https://www.subarunet.com/home/content/1505
affix to top of box to left of the Class 9 label.
• To be supplied by
XPO.
• To be affixed to the
outside of each pallet
•
•
c) Bill of Lading
2.
3.
• To be supplied by
XPO.
• Print 2 copies: 1 for
Dealer Records, 1 for
LTL Driver
Use the scribe line on the box as a guide
The FedEx Ground PRP Shipping label must not touch any
portion of the printing to the right of the scribe line.
Discard the remaining Documentation
Do Not contact FedEx
d) ERG Document
• To be supplied by
XPO.
• To be provide by the
Dealer to the LTL
Driver for each
shipment
2. Packing Instructions
5. Shipping Instructions – Prepare the Pallet
a) Confirm box is in acceptable condition. If a new box
is needed, follow the New Box instructions located
In Box 8 of this page.
a) Accumulate and palletize Kits
b) Arrange Kits on Pallet as pictured here
•
20 boxes per row/layer (5x4)
•
10 rows/layers per pallet (200 boxes)
c) Shrink-wrap Kits to Pallet
d) Affix Over-pack Label on (1) side of Pallet (Not on Top)
b) Place the un-deployed air bag inflator in
the “cradle” of the box insert.
6. Shipping Instructions – Schedule LTL Pickup
3. Closure Instructions
a) Close the top box flap, per box closure instructions located on front panel of
box.
a) Upon Accumulating 200 kits (1 Over-pack/Pallet) Minimum
•
Call XPO at 1-877-650-3476
•
If 200 Kits have not been accumulated in 30 days, please call XPO for
direction
c) Have the following Information Available
•
Dealer #
•
Quantity of Over-packs/Pallets
•
Quantity of Passenger Inflator Kits on each Pallet
•
Email Address where shipping Documentation can be received
7. Shipping Instructions – Ship
a) Give 1 Copy of BOL and 1 Copy of ERG to Driver
b) Retain 1 Copy of BOL for Dealership records and archive for 2 Years
8. Requesting a New Box / Shipping Labels
4a. Shipping Instructions - Label each Box
a) New Labels will begin shipping in each kit starting mid August, 2015
Subaru Inflator Kit will
contain this two-part
label:
Peel off ‘Ship To’
Label.
If a new box or replacement shipping labels are needed, please contact the
representative listed below by phone or email to request replacement
materials.
Primary Contact: Armando Gonzalez - Tel #: 210-250-5079
E-Mail: [email protected]
Affix Label to Box.
Do not cover up Class 9 Marking.
To help expedite your request, please be prepared to provide the following
information:
a) Serial number on the original box
b) What Type of shipping material needed
•
Replacement Box
•
Two Part Return Label
•
Bill of Lading
•
ERG Form
c) Dealer Shipping Information
•
Contact name
•
Dealer Address
•
Phone Number
Bulletin Number: TKA-17R / TKB-17R / TKC-17R; Revised: 12/28/23		
Page 92 of 92