5NP-M5P8Y-07

GROUP
NUMBER
BODY ELECTRICAL
DATE
Technical Service Bulletin
JUNE 2016
16-BE-005
MODEL(S)
SONATA (LF),
GENESIS (DH),
TUCSON (TL),
ELANTRA GT (GD),
SANTA FE SPORT
(AN), SANTA FE (NC)
NAVIGATION AND DISPLAY AUDIO: APPLE CARPLAY &
ANDROID AUTO SOFTWARE UPDATE
SUBJECT:
This TSB supersedes TSB# 15-BE-009 to include the new procedure to update applicable vehicles
with the Apple CarPlay and Android Auto feature.
 IMPORTANT
*** Retailed Vehicles only***
Dealers should perform this customer satisfaction promotional update at the request of the retail
customer.
DESCRIPTION: This bulletin provides information for new software to update the Navigation and Display
Audio system to include the Apple CarPlay and Android Auto feature.
This bulletin describes how to transfer the update software to a storage drive (USB or SD Card) and
perform the software installation into the vehicle.
Navigation (8” touchscreen) and Display Audio (7” touchscreen) equipped only:
 2015-2016MY Sonata (LFa) – Non Hybrid
 2015-2016MY Genesis (DH) – Non-DIS
Applicable Vehicles:
 2016MY Tucson (TL)
 2016MY Elantra GT (GD)
 2017MY Santa Fe Sport (AN)
 2017MY Santa Fe (NC)
WARRANTY INFORMATION:
OP CODE
OPERATION
N/A
Navigation / Display Audio Software Update
NOTE: Update is non-reimbursible through warranty.
Circulate To: General Manager, Service Manager, Parts Manager, Warranty
Manager, Service Advisors, Technicians, Body Shop Manager, Fleet Repair
SUBJECT:
NAVIGATION AND DISPLAY AUDIO: APPLE CARPLAY & ANDROID AUTO SOFTWARE UPDATE
PARTS INFORMATION:
Parts Description
Part
Remarks
Update USB Drive
98000-AACP1
Update USB Drive containing all
update softwares
A2MDK-1RDP5
An SD card reader is available in the
GDS Mobile Kit if there is no built-in
SD card reader on the computer.
SD Card Reader
SD card from the vehicle for the
following:
SD Card
(8” Touchscreen Navigation Vehicles)
1. 2015-2016 Sonata (LFa)
2. 2015-2016 Genesis Sedan (DH)
3. 2016 Tucson (TL)
Empty USB drive:
 USB 2.0
 Supported Format: FAT16/32
 Minimum Free Space: 4 GB
USB drive
(8” Navigation or 7” Display Audio
Touchscreen Vehicles)
NOTE:
 One (1) Update USB Drive (Part no. 98000-AACP1) was sent to each dealership. Additional Update USB
Drives can be ordered through the PDC.
 Do not delete the contents in the Update USB Drive.
 Dealer is responsible for providing their own empty USB drive (4GB) for vehicle updating.
Navigation and Display Audio Software Version Chart
Model
Year
Radio Type
Update
Media
File Size (SW
Only / SW +
Map DB)
Software Version
(Android Auto & Apple CarPlay)
2015
Navigation
SD Card
13.5 GB
ST.LF.USA.E507.160415
Display Audio
USB
1.81 GB
LF.USA.0000.V067.151222
Navigation
SD Card
2.13 / 13.4
GB
ST.LF16.USA.E507.160414
2016
Navigation
(Non-DIS)
SD Card
13.5 GB
Tucson (TL)
2016
Navigation
SD Card
13.4 GB
ST.TL.USA.E509.160516
Elantra GT (GD)
2016
Navigation
USB
2.26 GB
ST.GD.USA.E509.160417
Santa Fe Sport (AN)
2017
1.82 GB
AN.USA.0000.V073.160416
2.14 GB
ST.DM2.USA.E509.160417
1.82 GB
NC.USA.0000.V073.160416
2.14 GB
ST.NC2.USA.E509.160417
Model
Sonata (LFa)
Non-Hybrid
Genesis Sedan (DH)
Santa Fe (NC)
TSB #: 16-BE-005
2016
2015
2017
Display Audio
Navigation
Display Audio
Navigation
USB
USB
ST.DH.USA.E509.160420
ST.DH.USA.E509.160420
Page 2 of 13
SUBJECT:
NAVIGATION AND DISPLAY AUDIO: APPLE CARPLAY & ANDROID AUTO SOFTWARE UPDATE
NOTE: Use the above chart to confirm the software version on either the Navigation or Display Audio. If the
software version is older than the versions in the chart, proceed with the TSB procedure.
NOTICE
Navigation vehicles listed below will need to use the original SD Map card from the vehicle in
order to update the vehicle.
1. 2015-2016 Sonata (LFa)
2. 2015-2016 Genesis Sedan (DH)
3. 2016 Tucson (TL)
Remove the SD Map card from the vehicle before proceeding to the Update Software File Transfer
Procedure section.
Update Software File Transfer Procedure:
1.
Insert the Update USB Drive into the
computer USB port then open the drive.
The Update USB Drive will contain (2)
folders with update software for the
eligible vehicles.
NOTICE
An SD card adaptor is available in
the GDS Mobile Kit if there is no
built-in SD card reader on the
computer.
NOTICE
(2) Different update devices (1. Orig. SD Map Card or 2. Empty USB Drive) are needed to update
the respective model, model year, and head units.
2.
For the following vehicles, remove the
SD Map card from the vehicle then
insert the vehicle SD Map card into the
computer SD card reader.
Navigation equipped
(SD Map Card Update):
1. 2015-2016 Sonata (LFa)
2. 2015-2016 Genesis Sedan (DH)
3. 2016 Tucson (TL)
GDS Mobile Kit
SD Card Reader
NOTICE
Ensure the SD card is unlocked (not
write-protected). The lock slider
should be in the up position.
TSB #:16-BE-005
Page 3 of 13
SUBJECT:
3.
NAVIGATION AND DISPLAY AUDIO: APPLE CARPLAY & ANDROID AUTO SOFTWARE UPDATE
Delete all content in the SD Map card.
SD Map Card
EMPTY
DELETE
4.
In the Update USB Drive, open the
SD_Card_Update folder.
Update USB Drive
 SD_Card_Update
 USB_Update
5.
In the SD_Card_Update folder, open the
appropriate
ModelYear_Model_HeadUnitType
folder.
6.
Copy and paste the (5) sub-files into the
root directory of the SD Map card then
proceed to the Vehicle Update
Procedure on page 6.
1. Data
2. Text.Info
3. Update
4. vr
5. HKMC_Navi.apk
7.
For the following vehicles, insert an
empty 4GB USB Drive into the computer
USB port.
Navigation or Display Audio
equipped (USB Update):
1. 2016 Elantra GT (GD) – Navigation
2. 2016 Sonata (LFa) – Display Audio
3. 2017 Santa Fe (NC) – Navigation
or Display Audio
4. 2017 Santa Fe Sport (AN) –
Navigation or Display Audio
TSB #: 16-BE-005
 2015_Genesis_Sedan_(DH)_AVN_SDCARD
 2015_Sonata_(LFA)_AVN_SDCARD
 2016_Genesis_Sedan_(DH)_AVN_SDCARD
 2016_Sonata_(LFA)_AVN_SDCARD
2016_Tucson_(TL)_AVN_SDCARD
Update USB Drive
Empty 4GB
USB Drive
Page 4 of 13
SUBJECT:
8.
NAVIGATION AND DISPLAY AUDIO: APPLE CARPLAY & ANDROID AUTO SOFTWARE UPDATE
In the Update USB Drive, open the
USB_Update folder.
Update USB Drive
 SD_Card_Update
 USB_Update
9.
10.
In the USB_Update folder, open the
appropriate
ModelYear_Model_HeadUnitType
folder.
 2016_Elantra_GT_(GD)_AVN_USB
 2016_Sonata_(LFA)_DAUDIO_USB
 2017_Santa_Fe_(NC)_AVN_DAUDIO_USB
 2017_Santa_Fe_Sport_(AN)_AVN_DAUDIO_USB
Copy and paste the file(s) into the root
directory of the empty 4GB USB Drive
as shown for the respective model.
Santa Fe & Santa Fe Sport
(Navigation & Display Audio)
Sonata
(Display Audio)
Elantra GT
(Navigation)
TSB #:16-BE-005
Page 5 of 13
SUBJECT:
NAVIGATION AND DISPLAY AUDIO: APPLE CARPLAY & ANDROID AUTO SOFTWARE UPDATE
Vehicle Update Procedure:
1.
Insert the SD Map card into the vehicle
SD Map slot for the following vehicles:
 2015-2016 Sonata (LFa) –
Navigation only
 2015-2016 Genesis Sedan (DH)
 2016 Tucson (TL)
Insert the USB drive into the vehicle
USB port for the following vehicles:
 2016 Elantra GT (GD)
 2016 Sonata (LFa) – Display
Audio only
 2017 Santa Fe (NC)
 2017 Santa Fe Sport (AN)
2.
Start the vehicle by using the key (A), or
with the Start Stop Button (B).
NOTICE
A
B
Park vehicle in a well ventilated
area during the update process.
NOTICE
To start the vehicle using the
Start/Stop Button, depress the
brake pedal and push the
Start/Stop Button (B).
NOTICE
Record the radio presets before
initiating the update.
TSB #: 16-BE-005
Page 6 of 13
SUBJECT:
3.
NAVIGATION AND DISPLAY AUDIO: APPLE CARPLAY & ANDROID AUTO SOFTWARE UPDATE
Press the Setup (C) button to enter the
Setup menu.
NOTICE
The below pop-up messages may
appear if the SD card was updated.
Continue through steps 3-6 to
initiate the software update.
 ‘Navigation is currently
unavailable. Please check the
SD card.’ Or
 ‘Failed to authenticate
navigation.’
pop-up message may appear if
the SD card was updated.
4.
C
Scroll down or swipe left in the Setup
menu then touch the “System Info” icon.
Scroll
Down
Nav
Swipe
Left
Display
Audio
5.
Touch the “Update” icon at the bottom of
the screen to proceed with the software
update.
Nav
Display
Audio
TSB #:16-BE-005
Page 7 of 13
SUBJECT:
6.
NAVIGATION AND DISPLAY AUDIO: APPLE CARPLAY & ANDROID AUTO SOFTWARE UPDATE
Touch the “OK” icon.
NOTICE
Do not remove SD card/USB drive or
turn off the ignition switch during the
update. Otherwise, the update will
not complete properly.
The software will automatically update
through 6 steps:
Navigation
1. Preparing System Update
2. Copying Files
3. a. Preparing System Update
(System automatically reboots.
Blank screen will momentarily
appear.)
b. Updating the System
4. Updating GPS
5. Updating Modem (Does not apply
to non-Bluelink equipped
vehicles)
6. Updating uCom
Display Audio
1. Preparing System Update
2. Copying Files
3. a. Preparing System Update
(System automatically reboots.
Blank screen will momentarily
appear.)
b. Updating the System
4. Updating GPS
5. Updating Modem
6. Updating uCom
It will take approximately 20-40 minutes
to complete the update process.
NOTICE
There will be multiple occurrences
where the Hyundai logo will appear or
display will be black during the
update process. This is normal.
TSB #: 16-BE-005
Page 8 of 13
SUBJECT:
7.
NAVIGATION AND DISPLAY AUDIO: APPLE CARPLAY & ANDROID AUTO SOFTWARE UPDATE
The system will reboot automatically
after the “Update is complete” message
appears.
NOTICE
The software update is completed
after the system reboots and the
Disclaimer or the Home screen is
displayed.
NOTICE
In case the vehicle is turned OFF
during the update process, do not
remove the SD card. The update
will resume after the vehicle is
restarted.
If update does not resume, return
to the “System Info” menu using
steps 3-4 and touch the Update
icon to initiate the update again.
Nav
Display
Audio
TSB #:16-BE-005
Page 9 of 13
SUBJECT:
8.
NAVIGATION AND DISPLAY AUDIO: APPLE CARPLAY & ANDROID AUTO SOFTWARE UPDATE
Confirm the software version for the
model using steps 3-4 and the table
listed below.
ST.XX.USA.E50X.XXXXX
X
Nav
XX.USA.0000.V0XX.XXXX
XX
Display
Audio
Model
Model Year
Radio Type
Software Version
(Android Auto & Apple Carplay)
2015
ST.LF.USA.E507.160415
2016
ST.LF16.USA.E507.160414
Genesis Sedan
(DH)
2015
ST.DH.USA.E509.160420
2016
ST.DH.USA.E509.160420
Tucson (TL)
2016
Elantra GT
(GD)
2016
ST.GD.USA.E509.160417
Santa Fe Sport
(AN)
2017
ST.DM2.USA.E509.160417
Santa Fe (NC)
2017
ST.NC2.USA.E509.160417
Sonata (LFa)
2016
LF.USA.0000.V067.151222
Santa Fe Sport
(AN)
2017
Santa Fe (NC)
2017
Sonata (LFa)
TSB #: 16-BE-005
Navigation
Display Audio
ST.TL.USA.E509.160516
AN.USA.0000.V073.160416
NC.USA.0000.V073.160416
Page 10 of 13
SUBJECT:
9.
NAVIGATION AND DISPLAY AUDIO: APPLE CARPLAY & ANDROID AUTO SOFTWARE UPDATE
Touch the ‘’ (Back) icon at the upper
right corner of the screen to access the
Connectivity settings screen.
ST.XX.NA.E50X.XXXXXX
Nav
XX.USA.0000.V0XX.XXXX
XX
Display
Audio
Confirm the Connectivity settings for
both Android Auto and Apple CarPlay
(iOS) are set to ON (Enabled).
Scroll
Down
Nav
Display
Audio
10.
Reset the radio presets that were
recorded before the update was
initiated.
TSB #:16-BE-005
Page 11 of 13
SUBJECT:
NAVIGATION AND DISPLAY AUDIO: APPLE CARPLAY & ANDROID AUTO SOFTWARE UPDATE
Troubleshooting
Display Message / Error
Reason
Recovery
[1XX]
Update file error in Update file
check sequence
Re-download SW and try update again.
[2XX]
Update file error in File Copy
sequence
Re-download SW and try update again.
[3XX]
Update file error in System Update
sequence
Re-download SW and try update again.
[6XX]
Temporarily communication error
with Modem module
Press RESET button. Update will
resume after system reboots.
[7XX]
Temporarily communication error
with GPS module
Press RESET button. Update will
resume after system reboots.
[13XX]
Temporarily communication error
with Sub Micom module
Press RESET button. Update will
resume after system reboots.
 SD card does not have the
navigation database
 Re-copy and paste the files from the
USB Update Drive to the OE SD card
then try the update again.
 SD card is not the OE SD card
from the vehicle
 Locate the OE SD card then re-copy
and paste the files from the USB
Update Drive to the OE SD card and
try the update again.
Error Code
Navigation is currently
unavailable. Please check
the SD card.
Failed to authenticate
navigation.
 Perform a manual update (Setup >
System Info > System Info >‘Press’
Update).
 SD contains navigation database
but there is either no Update file  Re-copy and paste the files from the
or the system software version
USB Update Drive to the OE SD card
may not be compatible with the
then try the update again.
map database version.
 If unable to complete the update after
performing the above then contact
Hyundai Techline.
SD card is not an authorized SD
card
 Locate the OE SD card then re-copy
and paste the files from the USB
Update Drive to the OE SD card and
try the update again.
 If unable to complete the update after
performing the above then contact
Hyundai Techline.

SD Map card is
incompatible with this
SD Map card is incompatible with
software version.
navigation software version
Please insert the correct SD
card.
TSB #: 16-BE-005
Locate the OE SD card then re-copy
and paste the files from the USB
Update Drive to the OE SD card and
try the update again.
 If unable to complete the update after
performing the above then contact
Hyundai Techline.
Page 12 of 13
SUBJECT:
NAVIGATION AND DISPLAY AUDIO: APPLE CARPLAY & ANDROID AUTO SOFTWARE UPDATE
Troubleshooting (cont.)
Display Message / Error
Navigation Initialization
Unsuccessful.
Please check the SD card
and try again.
Not compatible with
hardware version
Reason
Recovery
Unable to start the Navigation
Contact Hyundai Techline.
SD card is incompatible
Note: Affects Sonata (LFa) and
Genesis Sedan (DH).
Ensure that the correct (Model Year and
Model) software is downloaded into the
SD card then try the update again.
Note: i.e. Inserting a 15MY Sonata (LF)
SD card into a 16MY Sonata (LF) will
result in this error message.
Reset Button Location
Sonata (LFa)
Genesis Sedan (DH)
Tucson (TL)
Elantra GT (GD)
Santa Fe Sport (AN)
Santa Fe (NC)
TSB #:16-BE-005
Page 13 of 13