TSBGEN078

GROUP
GEN
MODEL
All Models
Excl. K900 (KH),
Soul EV (PS EV)
DATE
October 2015
NUMBER
078
TECHNICAL SERVICE BULLETIN
PRE-DELIVERY INSPECTION (PDI) AND OWNER
DELIVERY FOLDER PROGRAM
SUBJECT:
Kia Motors America, Inc. is pleased to announce the launch of an all-new Pre-Delivery
Inspection (PDI) and Owner Delivery Folder Program which has been redesigned to improve
initial vehicle quality during PDI and also during Delivery to your customer. Here are the details:
Item
Change
Benefits
3. Test Drive
Addition of a KMA approved Dealer
Test Route (see Page 2 for more
information)
Pre-DELIVERY
Inspection
Worksheet
Kia trained technician is required
to road test vehicle on KMA
approved test route to ensure
proper operation required for a
Perfect delivery.
NOTE: additional information
can be found in the
PDI Inspection Description
Sheet on KGIS
Customer Vehicle
Delivery Worksheet
4A. Audio System
Orientation – Review items
Addition of Android Auto (AA)
In-Stock Vehicle
Maintenance Record
Inspection table extended to accommodate
vehicles which have been in storage for
longer periods of time.
Kia trained personnel must assist
the customer with Android Auto
(AA) App Download to
smartphone, enable AA on the
head unit, connect smartphone
using USB cable and test overall
system performance
Allows for more accurate and
complete tracking of required
in-storage maintenance
procedures.
File Under: General
Circulate To:
X General Manager


X Service Advisors

X Technicians
X Service Manager

X Parts Manager


X Body Shop Manager 
X Fleet Repair
Page 2 of 3
SUBJECT:
PRE-DELIVERY INSPECTION (PDI) AND OWNER
DELIVERY FOLDER PROGRAM
Test Drive:
The test drive is a critical part of the PDI. Not all test drive routes are equally suited to confirm
proper operations of a new vehicle and/or to flush out any imperfections. It has been found that
this aspect of the PDI varies greatly among dealers, and to consistently get the most value from
the test drive, the drive route should be standardized as much as possible.
A good test route will also quickly offer a frame of reference; behavior of any vehicle being
tested can then easily be compared with how other units behaved under the same
circumstances. Additionally, an alternative route should be established if (for traffic or other
reasons) the preferred or standard route is at times not available or unsuitable. PDI test drive
route(s) need to include the following:







Total minimum distance and/or time required (5-10 miles/ 10+ minutes) & log mileage out/in
Flat smooth road with speed of 60 mph (Drift/pull and steering wheel alignment check)
Rough road at 15-20 mph (squeak & rattle evaluation)
Uphill and downhill road from 0-40 mph (upshift and down shift shock)
60 mph asphalt road at steady speed (wind noise leak)
Speed bump at 5-10 mph ( suspension noise check)
Smooth asphalt for brake operation evaluation (including noise)
Dealers should post map in conspicuous area for easy reference.
Additionally during PDI, if there is any uncertainly regarding item check procedures, a PreDelivery Inspection Description Sheet is available for download on KGIS.
•
To access from KGIS; click on the “PDI Materials” tab located in the left side navigation
menu and select “Pre-Delivery Inspection Description Sheet”
TSB: GEN 078 October 2015
Page 3 of 3
SUBJECT:
PRE-DELIVERY INSPECTION (PDI) AND OWNER
DELIVERY FOLDER PROGRAM
To purchase additional Pre-Delivery Inspection (PDI) and Owner Delivery Folders:
Multi-Vehicle New Vehicle PDI and Owner Delivery Folders
Contact
Publication Number
Publication Name
Archway (formerly Resolve)
(866) 542-6268
UJ150 PS 005 – R1
(except for K900 (KH) and
Soul EV (PS EV))
All-Inclusive PDI and Owner Delivery
Folders (25pk.)
TSB: GEN 078 October 2015