SSM 46371
Service Bulletin Details
Public Details for: SSM 46371
Some 2012-2017 focus electric/2013-2017 cmax energi/fusion energi/2015-2017 mkc/mkz/2016-2017 mkx and 2017 continental vehicles operating with a 3g tcu on or before 16-jan-2017 may not respond to customers remote commands via mylincoln/myfo
- 2017 - 2016 - 2015 - 2014 - 2013 - 2012 -
Models from 2017
| 2017 FORD C-MAX ENERGI |
| 2017 FORD FUSION ENERGI |
| 2017 LINCOLN CONTINENTAL |
| 2017 LINCOLN MKC |
| 2017 LINCOLN MKX |
| 2017 LINCOLN MKZ |
Models from 2016
| 2016 FORD C-MAX ENERGI |
| 2016 FORD FOCUS ELECTRIC |
| 2016 FORD FUSION ENERGI |
| 2016 LINCOLN MKC |
| 2016 LINCOLN MKX |
| 2016 LINCOLN MKZ |
Models from 2015
| 2015 FORD C-MAX ENERGI |
| 2015 FORD FOCUS ELECTRIC |
| 2015 FORD FUSION ENERGI |
| 2015 LINCOLN MKC |
| 2015 LINCOLN MKZ |
Models from 2012
| 2012 FORD FOCUS ELECTRIC |
SSM 46371 Some 2012-2017 Focus Electric/2013-2017 CMAX Energi/Fusion Energi/2015-2017 MKC/MKZ/2016-2017 MKX and 2017 Continental vehicles operating with a 3G TCU on or before 16Jan-2017 may not respond to customers remote commands via MyLincoln/MyFord Mobile phone applications. 2G networks were decommissioned on 16-Jan-2017. If the 3G TCU was operating on a 2G network, it will not automatically attempt to reconnect to the replacement 3G network. To correct, reset the TCU by removing its power fuse for 5 minutes. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.