SSM 46813

Service Bulletin Details

Public Details for: SSM 46813

Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. To recover the screen, perform a complete ignition cycle (key off, open and close the driver'

- 2017 - 2016 -

Models from 2017

2017 FORD TRANSIT CONNECT

2017 LINCOLN CONTINENTAL

2017 LINCOLN NAVIGATOR

Models from 2016

2016 FORD TRANSIT CONNECT

2016 LINCOLN NAVIGATOR

SSM
46813
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit
a blank screen after attempting to exit Valet mode. To recover the screen, perform a complete
ignition cycle (key off, open and close the driver's door then wait 5 minutes). The SYNC software
version of the vehicle can be confirmed via OASIS. Do not attempt any repairs at this time.
Engineering is investigating; Monitor OASIS for updates.