100089005D

File in Section:
Service Bulletin
Bulletin No.:
Date:
00 - General Information
10-00-89-005D
December, 2014
WARRANTY ADMINISTRATION
Subject:
Warranty Administration – Revised Wiring Repair Labor Operations and Required
Additional Information
Models:
2015 and Prior GM Passenger Cars and Light Duty Trucks
Attention: This Bulletin also applies to any of the above models that may be Export vehicles.
This Bulletin has been revised to add the 2015 Model Year and labor codes. Please discard
Corporate Bulletin Number 10-00-89-005C.
Beginning with 2010 model year vehicles, wiring repair labor operation numbers have been simplified to reduce the
variation of choices. Additional data identifying the location of the repair is also now required in Global Warranty
when submitting transactions using these labor operations. Additional required information may include:
• SI Harness Routing View Document ID Number (wiring repairs)
• Grid Location from Routing View Document (wiring repairs)
• SI Connector End View Document ID Number (terminal/connector repairs)
In SI for model year 2010 and newer vehicles, the Connector End View document ID’s are unique for each
illustration. For Harness Routing Views, a grid has been added to provide the location area of repair. Follow the chart
below to identify which information is required for which labor operation.
Technicians - When you are perform a wiring system repair, follow SI diagnostics and refer to the table below for the
information that will be required from SI.
• Wiring repairs will require the SI Document ID of the Harness Routing View, along with the grid coordinates
(location) of the cause/repair.
• When connecting or repairing a connector, the required information will be the Connector End View Document
DI. This applies to all connectors that plug into components (modules) or in-line connectors.
Note: The additional data identifies the location of repair and will aid in failure analysis and future product quality
enhancements.
Select the correct labor operation and write it and the additional required information for that operation on the repair
order. In the Cause and Correction fields, be sure to indicate your observations on what the cause of the condition
was (connector not connected, terminal pushed out, loose ground fastener, etc.) and what you did to correct the
issue.
Warranty Claim Administrators - When one of the electrical labor operations listed in the chart below are used
when submitting the warranty transaction, an additional required field will appear requesting a “Document ID.” Enter
the required information shown in the chart below, which should be documented on the repair order by the
technician. The chart below identifies if you should be entering just a document ID, or a document ID AND a grid
location.
Do not enter in this field bulletin numbers, PI numbers, schematic Doc ID’s, connector numbers (ie: x201), comments
such as descriptive cause or corrections, or the word “None.”
Data Entry Examples
Wrong Format
Correct Format
Doc ID 1234567
1234567
Grid Location F6
1234567 F6
Note: This additional data identifies the location of the repair and must correspond with the vehicle type and repair
type entered.
Examples of Information Required from SI
Routing View Example
This technician used the SI document shown below to locate a chafed wire causing an interior lamp issue. The
technician repaired a circuit just left of the steering column.
When submitting the warranty transaction, the required information when using this labor operation is the Document
ID, immediately followed by the grid location which identifies the area of repair in the supplemental labor operation
field. In this example, you would enter 1234567 F6.
2905490
Connector view Example
The SI document shown below identifies a connector that was not fully seated causing a check engine light. The
technician inspected the connector and found it only needed to be fully engaged to correct the condition. No parts
were needed for this repair.
When submitting the warranty transaction, the required information when using this labor operation is simply the
Document ID identifying the connector. In this example, you would enter 1212121.
2905492
The Table Below Provides New Labor Codes and Additional Information Required
When Used
Labor Operation
Labor Operation
Description
Supplemental
Information
Required
Notes for Use of This Labor Operation
5430840
Terminal
Replacement
Document ID of
the Connector End
View connected or
repaired
Use for terminal replacement or terminated leads. This
may be due to a spread terminal condition, corrosion or
will not stay retained in the connector body. (Includes
backed out terminals)
5430860
Connector Kit
Replacement
Document ID of
the Connector End
View of connector
repaired
Use when replacing plastic connector body with nine or
greater circuit cavities. Kits include connector body,
CPA and TPA but do not come with terminals or
terminated leads.
5430880
Connector with
Leads Assembly
Replacement
Document ID of
the Connector End
View of connector
repaired
Plastic connector with eight or less circuits – includes
terminated leads (pigtail).
Wire-to-Wire Repair
Document ID of
the Harness
Routing View of
repaired harness
PLUS grid location
showing
repair area
Repair is to wiring only – not to be used if a terminal or
connector was repaired or replaced.
Connector
Reconnection
Document ID of
Connector End
View of connector
that was not
connected
properly
Electrical connections only – connectors not fully
seated or totally disconnected. (i.e. does not include
backed out terminals)
Harness
Replacement
Document ID that
best depicts that
area of repair
(Harness Routing
View or Connector
End View)
Used only when replacing a complete harness
assembly.
Ground Connection
Repair
Document ID of
Locator View of
ground fastener
which required
repair. (Ground
locations are
linked from the
Master Electrical
Component List
in SI)
Use when tightening or reconnecting grounds. Use
ground stud repair if the ground stud repair labor
operation if the ground stud was broken.
Body Ground Stud or
Nut Repair or
Replacement
Document ID of
Locator View of
ground fastener
which required
repair. (Ground
locations are
linked from the
Master Electrical
Component List
in SI)
Use when the ground stud was broken.
5430902
5430922
5430940
5430962
5430010