5NP-G8S6L-01

GROUP
NUMBER
BODY ELECTRICAL
DATE
Technical Service Bulletin
SUBJECT:
17-BE-019
MODEL(S)
DECEMBER, 2017
MULTIPLE
MODELS
UNABLE TO SET OR VIEW NAVIGATION CLOCK
Description: This bulletin describes the procedure to determine if the vehicle’s navigation unit needs
to be replaced as a result of the inability to set the clock or view it on the top of the screen.
SYMPTOM(S)
No Clock Displayed at Top Center of Screen
Date/Time Settings Grayed out
Certain Navigation Equipped Models:
Applicable Vehicles:






16MY – 17MY Veloster (FS)
17MY – 18MY Elantra (AD)
16MY – 17MY Elantra GT (GD)
15MY – 16MY Genesis (DH)
17MY Ioniq EV (AE EV)
18MY Ioniq HEV / PHEV
(AE HEV/PHEV)
 15MY – 17MY Sonata (LF)
 16MY – 17MY Sonata HEV /
PHEV (LF HEV/PHEV)
 15MY – 17MY Azera (HG)
 16MY – 17MY Tucson (TL)
 17MY Santa Fe Sport (AN)
 17MY – 18MY Santa Fe (NC)
Warranty Information: Normal warranty applies where applicable.
Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair
SUBJECT:
UNABLE TO SET OR VIEW NAVIGATION CLOCK
Diagnostic Diagram:
Start the vehicle by
using the key (A), or
with the Start Stop
Button (A).
A
No Date or Time at Top Center of
Screen
Clock Settings Grayed Out –
Cannot Adjust Time
Replace navigation assembly
Replace navigation assembly
Confirm symptom(s)
Action(s)
TSB #: 17-BE-019
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SUBJECT: