SSM 46930

Service Bulletin Details

Public Details for: SSM 46930

Some 2016-2018 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and

- 2018 - 2017 - 2016 -

Models from 2018

2018 LINCOLN CONTINENTAL

Models from 2016

2016 LINCOLN NAVIGATOR

SSM
46930
Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or
other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power
saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle
in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during
transport mode deactivation, follow the Workshop Manual (WSM) procedure allowing time for the
SYNC system to complete all tasks such as fully booting up or powering down and shutting off
before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC
symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis.
The SYNC version can be confirmed via OASIS.