K03179378
Service Bulletin Details
Public Details for: K03179378
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Models from 9999
9999 VOLVO VAH |
9999 VOLVO VHD |
9999 VOLVO VNL |
9999 VOLVO VNM |
Models from 2018
2018 VOLVO VAH |
2018 VOLVO VHD |
2018 VOLVO VNL |
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2015 VOLVO VAH |
2015 VOLVO VHD |
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2014 VOLVO VAH |
2014 VOLVO VHD |
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2013 VOLVO VAH |
2013 VOLVO VHD |
2013 VOLVO VNL |
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Models from 2012
2012 VOLVO VAH |
2012 VOLVO VHD |
2012 VOLVO VNL |
2012 VOLVO VNM |
Models from 2011
2011 VOLVO VAH |
2011 VOLVO VHD |
2011 VOLVO VNL |
2011 VOLVO VNM |
Models from 2010
2010 VOLVO VAH |
2010 VOLVO VHD |
2010 VOLVO VNL |
2010 VOLVO VNM |
Models from 2009
2009 VOLVO VAH |
2009 VOLVO VHD |
2009 VOLVO VNL |
2009 VOLVO VNM |
Models from 2008
2008 VOLVO VAH |
2008 VOLVO VHD |
2008 VOLVO VNL |
2008 VOLVO VNM |
Models from 2007
2007 VOLVO VAH |
2007 VOLVO VHD |
2007 VOLVO VNL |
2007 VOLVO VNM |
Models from 2006
2006 VOLVO VHD |
2006 VOLVO VNL |
2006 VOLVO VNM |
Models from 2005
2005 VOLVO VHD |
2005 VOLVO VNL |
2005 VOLVO VNM |
Models from 2004
2004 VOLVO VHD |
2004 VOLVO VNL |
2004 VOLVO VNM |
Models from 2003
2003 VOLVO VHD |
2003 VOLVO VNL |
2003 VOLVO VNM |
Models from 2002
2002 VOLVO VHD |
2002 VOLVO VNL |
2002 VOLVO VNM |
Models from 2001
2001 VOLVO VHD |
2001 VOLVO VNL |
2001 VOLVO VNM |
Models from 2000
2000 VOLVO VHD |
2000 VOLVO VNL |
2000 VOLVO VNM |
Models from 1999
1999 VOLVO VHD |
1999 VOLVO VNL |
1999 VOLVO VNM |
Models from 1998
1998 VOLVO VHD |
1998 VOLVO VNL |
1998 VOLVO VNM |
Models from 1997
1997 VOLVO VHD |
1997 VOLVO VNL |
1997 VOLVO VNM |
Models from 1996
1996 VOLVO VHD |
1996 VOLVO VNL |
1996 VOLVO VNM |
Models from 1995
1995 VOLVO VHD |
1995 VOLVO VNL |
1995 VOLVO VNM |
Models from 1994
1994 VOLVO VNL |
1994 VOLVO VNM |
Models from 1993
1993 VOLVO VNL |
1993 VOLVO VNM |
Models from 1992
1992 VOLVO VNL |
1992 VOLVO VNM |
Models from 1991
1991 VOLVO VNL |
1991 VOLVO VNM |
Models from 1990
1990 VOLVO VNL |
1990 VOLVO VNM |
Solution K03179378 Tuesday, February 6, 2018 8:45:25 PM CET Solution Title (customer effect) Service Only Regen Requested With No Warning. Diagnostic Trouble Codes ( DTC ) P24A4 / P10FE Active Or Inactive With Several Counts - OBD15 And OBD16 Conventional Chassis; Does Not Apply To US17 (Common Rail Fuel System) Chassis Cause OBD15 and OBD16 Conventional Chassis that spend most of the time in stop-and-go operation may log DTCs P24A4 and P10FE, together or separately. Solution Overview During city driving (P&D and LTL) duty cycles, the Diesel Particulate Filter (DPF) can accumulate large amounts of soot inside. If the chassis is not driven on the highway enough for passive regeneration to reduce soot levels, a stationary regeneration will be required. The unit may also display “Service Only” regeneration on the Driver Information Display ( DID ) with no prior alert to the driver, which can result in an unplanned stop at a maintenance facility for a service regeneration can be performed. Repair Verify the chassis emissions level • Details can be found in the Product Details box on the Product tab in PTT as seen below: For OBD15 (Commonly Year Model 2016) Chassis ONLY: - Software improvements have been released to address this code. If P24A4 and /or P10FE are present, software should be checked and updated as necessary. - Two modules are affected by this update and should be reprogrammed in the following order: 1. Engine Control Module ( EMS ) 2. Aftertreatment Control Module ( ACM ) - If there are other codes and symtoms present or the code(s) return following the software update, normal diagnostic procedures should be followed to determine the issue. For OBD16 Chassis: - Basic triage should be performed to ensure there is not an existing issue causing the codes to set. Including but not limited to: • Any report of rapid soot buildup that may indicate a fuel or air issue • Boost or exhaust leaks or restrictions • Any issues with the EATS system - If nothing is found from triage, an eService case should be opened with Dealer Technical Support prior to performing detailed diagnosis. - The eService Case must include: • A complete DTC readout from the time of the chassis's arrival • A thorough description of the conditions the truck usually operates in, specific application, and any other pertinent information that will help Tech Support. - Further instructions will be issued once the eService case is reviewed. Interna P24A4 in OBD2015 and OBD2016 for city driving (short haul application) requires conversion kit and l software update. comm We need to maintain the VIN/Chassis number list of trucks with this software update to be provided to ents regulators (EPA/CARB) if needed. (FO) Critical -- Every customer who gets updated with the conversion kit must receive good communication on what to expect with the conversion kit (attachment below). The driver/customer must be informed on what he /she will expect to see from DID, and when/how to react. If conversion kit is not yet available for specific platform, we need customer dealer to trigger proactive regenerations (once or twice a week) until the time conversion kit is available. •Only to be applied to trucks/fleets with P24A4 issue •No fault found and short haul /city duty cycle •Consequence of this containment “ frequent regeneration requests”. •Requires support from Aftermarket Support Engineers. If the conversion kit is performed, THIS DOCUMENT must be delivered to the servicing dealer and explained to the customer. Internal comments (BO) If the conversion kit is performed, THIS DOCUMENT must be delivered to the servicing dealer and explained to the customer. Temporary solution Temporary solution , Technical document being drafted Solution visibility Dealer distribution Function(s)/component(s) affected Function affected exhaust , DPF Function Group Function Group 254 catalytic converter; exhaust emission control equipment , 258 emissions aftertreatment , 284 control system, fuel supply Customer effect Main customer effect soot , regeneration , fault code/display Administration Author ut0031h Last modified by RU4469V Creation date 01-08-2016 20:08 Date of last update 10-01-2018 16:01 Status Published Average score 5 Number of scores 1 NA_Reviewer a175606 NA_MACK_Vehicle_Range NA_MACK_Vehicle_Ran ge Conventional , CHU , CXU , GU NA_VOLVO_Vehicle_Range NA_VOLVO_Vehicle_Ra nge Conventional , VNL , VNM , VHD , VAH Engine family Engine family Volvo , 11L Engine , 13L Engine , Mack , MP7 , MP8 Emission Standard Emission Standard US16 , US15