TT911709

Service Bulletin Details

Public Details for: TT911709

Tip to address mib2 infotainment functionality at vehicle start up


- 2018 - 2017 - 2016 -

Technical Tips
Technical Tip
Topic
91-17-09TT – MIB2 Functionality at Vehicle Start Up
Market area
United States 444 Volkswagen of America, Inc. (6444)
Brand
Volkswagen
Date
November 24, 2017
Condition
ATTENTION:
THIS IS A TECH TIP, NOT A TECHNICAL BULLETIN AS TITLED.
TECH TIPS ARE NOT ASSOCIATED WITH WARRANTY CLAIMING.
MIB2 Functionality at Vehicle Start Up
Model(s)
Year
Eng. Code
Trans. Code
VIN Range From
VIN Range To
Jetta, Passat,
CC, Beetle,
Beetle
Convertible,
Golf, eGolf, Golf
R, GTI,
Sportwagen,
Alltrack, Atlas,
Tiguan, Tiguan
LWB
2016-2018
All
All
All
All
Technical Background
The customer may have a concern of functionality concerns of the infotainment system upon start-up of the vehicle.
Service
The MIB2 infotainment system may experience concerns if it is not allowed to fully boot up prior to attempt to utilize it‘s
functions. These can include but are not limited to:
1. Reverse camera inoperative.
2. App connect not functioning properly.
3. The infotainment system not fully booting. i.e. the customer starts the vehicle and immediately places the
shifter into reverse while the infotainment system is still on the welcome screen, or connects their device to
the vehicle’s USB port before starting the vehicle.
Solution: Inform the customer to allow the infotainment system to fully boot before attempting to connect any
devices, placing the vehicle into reverse, or other infotainment functions.
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Technical Tips
Additional Information
Revision History
Revision Number
Released Date
Reason For Update
2049568/1
11/24/17
Original publication.
© 2017 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on
the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make
changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
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