10-00-89-005E

Bulletin No.: 10-00-89-005E
Date: Nov-2015
Subject:
Warranty Administration – Revised Wiring Repair Labor Operations and Required Additional Information
Models:
2016 and Prior GM Passenger Cars and Light Duty Trucks
Attention:
This Bulletin also applies to any of the above models that may be Export vehicles.
This Bulletin has been revised to add the 2016 Model Year. Please discard Corporate Bulletin Number 10-00-89-005D.
Beginning with 2010 model year vehicles, wiring repair labor operation numbers have been simplified to reduce the variation of choices. Additional data
identifying the location of the repair is also now required in Global Warranty when submitting transactions using these labor operations. Additional required
information may include:
•
SI Harness Routing View Document ID Number (wiring repairs)
•
Grid Location from Routing View Document (wiring repairs)
•
SI Connector End View Document ID Number (terminal/connector repairs)
In SI for model year 2010 and newer vehicles, the Connector End View document ID’s are unique for each illustration. For Harness Routing Views, a grid has
been added to provide the location area of repair. Follow the chart below to identify which information is required for which labor operation.
Technicians - When you are perform a wiring system repair, follow SI diagnostics and refer to the table below for the information that will be required from SI.
•
Wiring repairs will require the SI Document ID of the Harness Routing View, along with the grid coordinates (location) of the cause/repair.
•
When connecting or repairing a connector, the required information will be the Connector End View Document DI. This applies to all connectors that plug
into components (modules) or in-line connectors.
Note: The additional data identifies the location of repair and will aid in failure analysis and future product quality enhancements.
Select the correct labor operation and write it and the additional required information for that operation on the repair order. In the Cause and Correction fields, be
sure to indicate your observations on what the cause of the condition was (connector not connected, terminal pushed out, loose ground fastener, etc.) and
what you did to correct the issue.
Warranty Claim Administrators - When one of the electrical labor operations listed in the chart below are used when submitting the warranty transaction, an
additional required field will appear requesting a “Document ID.” Enter the required information shown in the chart below, which should be documented on the
repair order by the technician. The chart below identifies if you should be entering just a document ID, or a document ID AND a grid location.
Do not enter in this field bulletin numbers, PI numbers, schematic Doc ID’s, connector numbers (ie: x201), comments such as descriptive cause or corrections,
or the word “None.”
Data Entry Examples
Wrong Format
Correct Format
Doc ID 1234567
1234567
Grid Location F6
1234567 F6
Note: This additional data identifies the location of the repair and must correspond with the vehicle type and repair type entered.
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Examples of Information Required from SI
Routing View Example
This technician used the SI document shown below to locate a chafed wire causing an interior lamp issue. The technician repaired a circuit just left of the
steering column.
When submitting the warranty transaction, the required information when using this labor operation is the Document ID, immediately followed by the grid location
which identifies the area of repair in the supplemental labor operation field. In this example, you would enter 1234567 F6.
Connector view Example
The SI document shown below identifies a connector that was not fully seated causing a check engine light. The technician inspected the connector and found it
only needed to be fully engaged to correct the condition. No parts were needed for this repair.
When submitting the warranty transaction, the required information when using this labor operation is simply the Document ID identifying the connector. In this
example, you would enter 1212121.
The Table Below Provides New Labor Codes and Additional Information Required When Used
Labor Operation
Labor Operation
Description
Supplemental
Information
Required
Notes for Use of This Labor Operation
5430840
Terminal Replacement
Document ID of the
Connector End
View connected or
repaired
Use for terminal replacement or terminated leads. This may
be due to a spread terminal condition, corrosion or will not
stay retained in the connector body. (Includes backed out
terminals)
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5430860
Connector Kit
Replacement
Document ID of the
Connector End
View of connector
repaired
Use when replacing plastic connector body with nine or
greater circuit cavities. Kits include connector body, CPA
and TPA but do not come with terminals or terminated
leads.
5430880
Connector with Leads
Assembly
Replacement
Document ID of the
Connector End
View of connector
repaired
Plastic connector with eight or less circuits – includes
terminated leads (pigtail).
5430902
Wire-to-Wire Repair
Document ID of the
Harness Routing
View of repaired
harness PLUS grid
location showing
repair area
Repair is to wiring only – not to be used if a terminal or
connector was repaired or replaced.
5430922
Connector
Reconnection
Document ID of
Connector End
View of connector
that was not
connected properly
Electrical connections only – connectors not fully seated or
totally disconnected. (i.e. does not include backed out
terminals)
5430940
Harness Replacement
Document ID that
best depicts that
area of repair
(Harness Routing
View or Connector
End View)
Used only when replacing a complete harness assembly.
5430962
Ground Connection
Repair
Document ID of
Locator View of
ground fastener
which required
repair. (Ground
locations are linked
from the Master
Electrical
Component List in
SI)
Use when tightening or reconnecting grounds. Use ground
stud repair if the ground stud repair labor operation if the
ground stud was broken.
5430010
Body Ground Stud or
Nut Repair or
Replacement
Document ID of
Locator View of
ground fastener
which required
repair. (Ground
locations are linked
from the Master
Electrical
Component List in
SI)
Use when the ground stud was broken.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may
occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools,
safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that
your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.
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