PI0938A
Service Bulletin Details
Public Details for: PI0938A
This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic control issues.
- 2015 - 2014 - 2013 - 2012 - 2011 - 2010 - 2009 - 2008 - 2007 -
Models from 2015
Models from 2014
Models from 2013
Models from 2012
Models from 2011
Models from 2010
Models from 2009
Models from 2008
Models from 2007
File in Section: Bulletin No.: Service Bulletin Date: PI0938A July, 2014 PRELIMINARY INFORMATION Subject: Powertrain and Various Electrical/Electronic Control Issues Models: 2007-2015 GM Passenger Cars and Light Duty Trucks This PI has been revised to add the 2015 Model Year and update the Labor Operations to Global Labor Codes (GLC). Please discard PI0938. Condition/Concern The following two labor codes is for claiming “Labor Only” when addressing Powertrain and Various Electrical/ Electronic control issues. 4069929 — Electrical Controls — Labor Only (Comment Required — Describing Corrective Action) 4069939 — Powertrain Controls — Labor Only (Comment Required — Describing Corrective Action) These labor codes should be used in instances where a repair procedure is performed to a module that has encountered a software “anomaly” in which the corrective action is to “reset” the module by disconnecting battery power to the module or fuse. Recommendation/Instructions When submitting 4069929 or 4069939, a full detail comment describing the corrective action that was performed is required in the comment portion of the claim. Claims that do not include an appropriate comment will be subject to audit and subsequent debit. If the root cause was not verified and the only corrective actions taken were to remove the battery power or fuses, DO NOT submit this under a warranty claim for the specific module or fuse. These labor codes may not be used in conjunction with another labor code for the same customer concern. Warranty Information For vehicles repaired under warranty, use: Labor Operation Description Labor Time 4069929 Electrical Controls – Labor Only 0.2 hr 4069939 Powertrain Controls – Labor Only 0.2 hr Keywords: Infotainment, Lock Up, Inoperative, Blank, Radio, Screen, CUE