TEBE896500

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Service Letter
PRODUCT SUPPORT PROGRAM FOR UPDATING PRODUCT LINK PL121 SATELLITE RADIO
SOFTWARE ON CERTAIN CATERPILLAR PRODUCTS
Media Number -TEBE8965-00
Publication Date -2019/03/24
Date Updated -2019/03/24
Caterpillar: Confidential Yellow
TEBE8965-00
24Mar2019
U-172
A-146
D-149
O-154
Before/After
7606 7620
PRODUCT SUPPORT PROGRAM FOR UPDATING PRODUCT
LINK PL121 SATELLITE RADIO SOFTWARE ON CERTAIN
CATERPILLAR PRODUCTS
PS46191
NOTE:
Caterpillar’s obligations under this Service Letter are subject
to, and shall not apply in contravention of, the laws, rules,
Caterpillar: Confidential Yellow
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United States, or of any other applicable jurisdiction, without
recourse or liability with respect to Caterpillar.
NOTE:
This Program must be administered either before or after
failure. In either case the decision whether to apply the
Program is made by the dealer. When reporting the repair, use
"PS46191" as the Part Number and "7755" as the Group Number. If
administered before failure, use "56" as the Warranty Claim
Description Code and "T" as the SIMS Description code. If
administered after failure, use "96" as the Warranty Claim
Description Code, and "Z" as the SIMS Description Code.
NOTE:
The information supplied in this service letter may not be valid
after the termination date of this program. Do not perform the
work outlined in this Service Letter after the termination date
without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Dec2019
PROBLEM
PL121/321s will stop sending data after April 6th, 2019. Date codes
will appear as if coming from the past so the customer interface (UI)
will not recognize those back dated messages and no data will appear in
the UI.
AFFECTED PRODUCT
Model
Identification Number
*******Group 1*******
3508
23Z01294
3508B
6PN00654
3512
24Z00913, 1430, 5492, 5801, 7062
3512B
49Y00425
CMC01711
YAM00119, 145
Caterpillar: Confidential Yellow
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YAY00840, 847, 853, 856, 858, 860, 863-864, 879, 882,
892, 903, 1030-1031, 1033, 1107, 1121, 1199, 1207,
1215, 1246, 1248-1249, 1252
3512C
3516B
CG137-12
G3304
G3306B
G3406C
PM3512B
PM3516
YBB00213
LLA02172
SBG01144, 1149, 1178
YAT00616
WRX00110, 119, 122
N4F03755
R6S00216, 219, 246
R7E00187-00193, 214
BNR00296, 300
NBR00436, 446, 496-498, 500-501, 555-558, 560, 562-564,
746, 763, 765-769
*******Group 2*******
3508B
S2D00207
3512B
CMC00518
S2K00206
3512C
YAM00837
LLA03658
3516
3516B
RMS00202, 205
9WF00080, 89-90, 112
S2S00472
S2T00103
3516C
YAT00731
TTH00379
G3612
PM3516
TTJ00467
BKE00269
NBR00265
*******Group 3*******
3126B
7AS46912
3306
C13
*******Group
8YL66799
76R04713
KCB37591, 75949
4*******
Caterpillar: Confidential Yellow
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C12
C15
2KS30227
NXS34094
*******Group 5*******
3306
64Z28614
3306B
85Z13398
8JJ00096
3406C
B8D00129, 205, 475, 1255, 1747, 1781
1LS01261
6TB28824
9ES06890
C2G03143, 4420, 5737
3408
3412
C2Y00800, 1921
9ER00869
2WJ01219, 1549, 2562
3412C
38S11180
4BZ09962
BCW00962
DJN01060, 1317-1318, 1359, 2022-2026
RTY04294, 4296, 4298, 4306-4307, 4312, 4319, 4341,
4352, 4801, 4862, 4884
3456
C13
TFT00328
3LW00290
LGK19745
NH300596, 632, 636, 638-639, 641, 660, 663, 679, 682,
687
RRA04117, 5324, 5570, 5599, 5602, 5643
C15
X3M00153, 155, 199, 301, 313, 321, 323, 329, 331
C5E02720
C5H00963, 1688, 1937, 1939, 1946, 1954, 2006, 2021,
2027, 2142
C5L02250, 2469
Caterpillar: Confidential Yellow
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JRE04091, 5542, 5661, 5750, 6755, 6942, 7463, 9046,
9550, 9552
LNA01194, 1362, 2025, 2073, 2076, 2134, 2149, 2152,
2168, 2170, 2196-2197, 2202, 2230
LXJ00872, 1464
MCW04542, 4896-4897, 4905, 5099, 11681
PET00116
C16
C18
X4R00328, 457, 580, 582
BFM00148, 435, 469
G4C01884, 4064, 4085-4086
M1Z01008
N1D00463-00465, 468, 933
PEJ00165
STD00186
C27
WJH08740, 8854, 9417
DWB01147, 1321, 1555, 1923-1924, 1986, 2264, 2285, 2585
C32
GDS00134
AL600149
JAZ02780, 2784, 2786
JSJ00291, 576, 1462, 1485, 1487, 1489, 1497, 1500, 1502
-1503, 1505, 1636
C7
SXC03019
JRA00811
C9
JTF05048, 17853
CLJ07477
JSC05007, 5036, 5108, 7899, 7910, 7960, 8008, 8014,
8020, 8033-8035, 8039, 8055, 12560-12561, 13024, 13722,
18618, 19367, 19797, 19931
NBP00858
REH00561, 614, 731, 1211, 1224, 1245, 9263, 9859, 9873,
9887
Caterpillar: Confidential Yellow
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C9.3
PM3456
PMC27
X3R00298, 312, 828, 857, 1262, 1268, 1382
CS900684
B3G00203
N1B00197, 325
*******Group 6*******
3126B
DCS00726
3412C
DJN01445
3412E
BDT00212, 817, 1135
C10
BCX00367
C11
GLS00631, 3310, 3978, 4112
C12
C13
HRA01618, 1784
BDL02355, 3027, 3056, 3186
KWJ00156, 1247, 1316
LGK06456, 7303, 8790, 10737, 12325, 12399, 12401,
12782, 13563, 14393, 14717, 14966, 15505, 16188, 18119,
18621, 19228, 19589, 21231
C15
RRA03242, 4075, 6088, 7167, 7538, 7644, 9321, 10017
BEM02420, 3305
C5H00462, 1239, 1492
JAS00424, 799, 1242
JRE00774, 1317, 1882, 2916, 4246, 4347, 5184, 7759,
9250, 9861, 11734, 11739, 11823, 12227, 13561, 13738,
13928, 13999, 14013, 14016, 14257, 14305
MCW00612, 1297, 1351, 2234, 2509-2510, 2573, 2581,
2693, 2777, 2819-2820
X4R00325, 327, 403, 407, 443, 519, 595, 628, 630, 665
C16
C18
X5M00309
BFM00437, 1868, 2295
EJG02371
EKW01177
N1D00264, 585
STM01672
WJH03853, 5531, 7322-7323, 7325, 8475, 8605, 8864
Caterpillar: Confidential Yellow
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C27
WRH02383, 2490, 2568, 2937, 3561, 3565, 3585, 4189,
4431, 10625
DWB00568, 2053, 2990, 3115
C32
TWM00400, 485, 1059, 1554, 1774, 1806, 2213, 2407,
2419, 2488, 2534, 2920, 3295, 3807, 4318, 4457, 4860,
4866
AL600150, 155-156, 223
JAZ00441, 775, 778, 782, 786
JSJ01119
SXC05042
C7
C9
TLD00201, 950, 1217, 1576
JTF01682, 2488, 4686, 9249, 11612, 11705
CLJ02456, 4206, 4814, 10717, 10875, 10889
JSC13025, 15650, 17727, 18582, 19835, 19932, 19962,
22620, 24843, 25070
MBD08658, 10205-10206, 10552
REH00130, 1079, 1101, 1643, 1910, 4599, 5005, 5324,
7292, 7630, 7696
X3R00847, 851, 921, 1021, 1153, 1373, 1379, 1383
C9.3
PMC27
PMC32
XQ425
X9X00767
C9N01042, 1331
N1B00149, 355, 368-369
MED00134
X8H00109
*******Group 7*******
CH65C/D
2ZJ02114
CH75D
5AR00456
CH75E
6HS00494
CH85D
4GR00310
CIPI OEM
0EM01724
*******Group 8*******
TH55 OEM
KCH22038-22039
*******Group 9*******
CT660
TEP01721
Caterpillar: Confidential Yellow
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TGA00315
TRK00892
*******Group 10*******
1004TG2
RPF09263
1006TAG
B6T01312
RTG04872
1006TAG/2
LEL04176, 4197
1006TAG/TAG1 LER00383, 532, 593, 797-798, 991
1006TG2A
NPS01437
1103A
LEZ00395, 752, 768, 6068
1103A-33TG1/2 DDY00585
MMT02323
1104A
LEB00353,
1104A-44G/TG LES01889
1104A-44TG1 B4D01801,
1104A-44TG2 LEJ00244,
1104C
LEN04157,
1104CMMY01363
44TAG1/2
1104C-44TAG2 SJT00108
1104C-44TG2 E4D00284
1106C
LEY01238
1106C-E66TAG4 LNY00134
1306
1306E
3054C
403D-11
404D
404D-22G
C1.1
C1.5
C2.2
3062, 3083
3150, 3973
635, 1047-1048, 1050, 1076
4182
MM800163
LEA00197
MPN07347, 8400, 8454, 9496, 9515-9516, 9945
33417891, 17904, 22038, 23268
MMK00108
D4J06245
MMJ01978
G8N13268
GBD00247
G7L14578-14579, 14581-14583, 14585-14588, 14590, 14592
-14593, 14595-14596
C3.3
GBE00889, 953, 1016, 1027-1028, 1032, 1056, 1763
GT200430
C4.4
N3C00576
43300277, 279, 281-283, 286
Caterpillar: Confidential Yellow
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44402202, 2379, 4365, 4684, 4691, 4699, 4704, 5319,
11208, 16109, 20531, 22893, 22900, 23505, 23507,
23677, 28326, 28380, 28382-28385, 28400, 28407, 28409
44604517
D4B01147, 1781, 1989, 2710
D4D00851, 2062, 2065, 2099, 2208
GLE01040
C6.6
N4R00334
MRW00142, 179, 246, 248
C6.6 TIER 3
C7.1
N6D01526, 1750, 1983
66625398
MRP00262, 273, 277-278, 862-863, 868
*******Group 11*******
3054C
33424239
C4.4
44409867, 11402, 13721, 15598-15599, 15700, 18289,
23570, 25801, 26663
D4D00803, 822, 2209, 2640, 2731, 2748, 2899
C6.6
C6.6 TIER
3
C7.1
W2300528-00529, 5307
MRW00163, 169, 301, 305
66600813, 10789, 10983, 11058, 11124, 11133, 11690,
15632, 15926, 19186, 20262, 28139
G9R02507, 3862
MRP00136, 151, 169, 202, 210
*******Group 12*******
216 B 3
DSN00248, 253-254, 307-308, 312, 379, 434, 860, 1136,
1393
216B
226
226 B 3
JXM00361, 611, 865, 968, 979, 1334, 1397, 1540, 1987,
1989, 2097, 2502, 2524, 2534, 2536, 2572, 2911, 32763277, 3392, 3394, 3398, 3908
RLL07025, 9119, 10092, 10117, 10119, 10364
5FZ09110, 9965
MWD00378, 601, 603, 689, 695-697, 743-744, 808, 817,
950, 1143, 1150, 1179, 1189, 1193, 1200, 1256, 1271,
1314, 1340, 1440, 1461, 1479, 1510, 1513, 1592, 1596,
1623, 1728, 1742, 1767, 1771, 2071, 2192, 2207, 2222,
2228, 2230, 2247, 2385, 2586, 2588, 2834, 2837, 2843,
2858, 2863, 3011, 3061, 3082, 3135, 3137, 3166, 3174,
Caterpillar: Confidential Yellow
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3182,
4184,
5060,
5635,
6275,
7052,
7463,
3408, 3556, 3640, 3650, 3880, 3904, 3998, 4171,
4276, 4330, 4359, 4842, 4866-4867, 4950, 5030,
5074, 5076-5077, 5080, 5174, 5303-5305, 5632,
5714-5715, 5990, 5995, 6038, 6095, 6125, 6144,
6349, 6449, 6483, 6520, 6566, 6687-6688, 6729,
7203, 7205, 7300, 7333, 7337, 7341, 7357, 7367,
7504, 7523, 7840
236D
SNA00125-00127, 138, 142, 153, 196-197, 199, 203, 206,
208, 278, 280, 283, 303, 420, 440, 447, 606-607, 629,
634, 637, 653, 656, 841, 850-851, 1027-1028, 1322,
1329, 1433, 1490, 1610, 1713, 1741, 1759, 1767, 1783,
1785, 1789, 1793, 1795, 1883, 1886, 1888, 1903, 1917
MJH00400, 2897, 2995, 4988, 6738, 8318, 9487, 10944,
11481, 12177, 12210, 13950, 14592, 15118
DXZ00127-00128, 130, 174, 195, 688-691, 715-721
HRD00361, 1341
SCH03273, 3343, 3606-3607, 3751, 3955, 3957, 3962-3963,
3988
KXC00251-00253
4YZ04951, 6616-6617
HEN01181, 4646, 4668, 5792, 7435, 8609, 8695, 8725,
8744, 8882, 9086, 9465-9466, 9469, 9553, 9562, 9607,
9644, 9661, 9675, 9765
A9H00316, 318, 321, 337, 339, 460, 474, 510, 535, 561,
594, 647, 730, 786, 790, 839, 849, 977, 1167, 1278,
1281, 1298-1299, 1302, 1307, 1370-1371, 1376, 1602,
1660, 1665-1666, 1785, 1799-1800, 1830, 1889, 1935,
1964, 2076, 2086, 2156, 2250, 2315, 2325, 2329, 2334,
2363, 2396, 2449, 2521, 2543, 2580, 2648, 2728-2729,
2829, 2834, 2846, 2869, 2871, 2876, 2921, 2938, 2952,
2968, 2974, 3030, 3063, 3068, 3070, 3078, 3084, 3183,
3191, 3261, 3307, 3344, 3416-3417, 3429, 3451, 3480,
3518, 3590, 3602, 3606, 3610, 3747, 3750, 3968, 4001,
4079, 4081-4082, 4191, 4206
BGZ00804, 1241
239D
MPW00319, 330, 375, 378, 426-428, 431, 439, 441, 559,
589-590, 596, 604-609, 715-716, 730, 816, 870-871, 924,
930, 933, 960, 985-986, 988-989, 996-997, 1013, 1092,
1095, 1097-1098, 1100, 1102-1103, 1180-1181, 1183-1184,
1222, 1383, 1404, 1451, 1454, 1457, 1463, 1479, 1550
BL900388, 496
226B
226B 3
226D
232B
232D
236
236B
236B 3
242B
242B 3
CD400156, 195
BXM00330, 3191, 4810, 5179, 5322, 5368
SRS00377, 500, 646-647, 737, 982, 990, 1009, 1011,
1059, 1144, 1239, 1339, 1583, 1630, 1868, 1892, 1921,
Caterpillar: Confidential Yellow
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242D
2006, 2061, 2174, 2410, 2474, 2528, 2593-2594, 2684,
2707, 2710, 2716, 2742, 2744, 2753, 2890, 2977, 2984,
3008-3009, 3124
A9W00110, 136-137, 182, 190, 192, 223, 389, 421, 449,
470, 550
DML00321
246
246B
246C
246D
DZT01094, 1317, 1437, 1441, 1469, 1488
5SZ01084-01085, 8148, 8193
PAT01008, 1115, 1232, 1378, 1550, 2631, 2826, 2985,
3123, 3246, 3503, 3505, 4508, 4664, 5487, 5515
JAY00692, 840, 939, 1187, 1247, 1563, 2304, 2491, 2558,
2630, 3456, 4058, 4152, 4206, 4215, 4299, 4311, 4337,
4359, 4543, 4951, 4988, 5080, 5160, 5304, 5321, 5402,
5524, 5656, 5662, 5665, 5775, 5844-5845, 5859, 5865,
5870, 5924, 5976, 5987, 6098, 6102, 6144, 6168, 6173,
6261-6262, 6312, 6446, 6579, 6694, 6697, 6702, 67096711, 6912, 7077, 7107, 7119, 7122, 7161-7163, 7211,
7215, 7224, 7249, 7271, 7363, 7420, 7625, 7639, 7744,
7764, 7787, 7886, 7921, 7925-7926, 7992, 8019, 8036,
8053, 8063, 8206, 8209, 8212, 8219, 8225, 8261, 8283,
8403, 8501, 8571, 8574, 8576, 8635, 8654, 8656, 8722,
8778, 8788-8790, 8829, 8907, 8950, 9149, 9178-9179
BYF00441, 449-450, 912, 998, 1001, 1329, 1559, 1571,
1575, 1623, 1688, 1691, 1697, 1699, 1919
HMR00257, 326-327, 329-330, 332-334, 336-338, 344-347,
353, 361-362, 376-377, 472, 526, 762, 776, 779, 872,
893, 948, 1109, 1296, 1322-1325, 1329, 1384-1385, 1443,
1445, 1562, 1691, 1781, 1788, 1998, 2482
247
247B
247B 3
248
248B
252B
252B 3
JSL00154, 166, 331, 459
CML00616
MTL05765, 6683, 6797-6798, 6801, 6813
KB300137, 144, 148, 189, 303-306, 309, 314-315
TSL00429, 435, 519, 605, 686, 765, 860, 862, 869, 907,
945, 969, 1019, 1144, 1154-1155, 1167, 1203-1204, 1206,
1259, 1398-1400, 1402-1403, 1446, 1481, 1490, 1510,
1538, 1563, 1836, 2385, 2427, 2512, 2526, 2542, 2588,
2652, 2719, 2784, 2792, 2795, 2797, 2799-2800, 2809,
2816, 2919
6LZ00725, 1153
SCL00840, 1215, 1716-1717, 1849, 2009
SCP01353, 1483, 3150, 3537, 3814, 5486, 5568, 5647
TNK00634, 778, 986, 1142, 1290, 1306, 1375, 1476, 1898,
2048, 2103, 2113, 2133-2134, 2233, 2236, 2290
Caterpillar: Confidential Yellow
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256C
257
257B
257B 3
257D
259B 3
259D
262B
262C
262C 2
262D
DWS00400, 672, 1233, 1566, 1737, 1755, 1805, 1839,
1974, 2205
CMM01710-01711
SLK04311, 6152, 6686, 6783, 7805, 7898, 9028, 9500,
9805, 9807
B7H00525, 1116, 1222, 1618, 1876, 1951, 2145, 2199,
2201
EZW00544, 635, 639, 1081
YYZ00420, 768, 774, 897, 1088, 1230, 1253, 1283, 1312,
1368, 1412, 1419, 1542, 1557, 2035, 2051, 2123, 2143,
2222, 2230, 2232, 2386, 2489, 2622-2623, 2722, 28292830, 2882, 2952, 2983, 2996, 3059, 3101, 3334, 3383,
3395, 3430-3431, 3519, 3627, 3681, 3745, 3748, 3811,
3833, 3934, 4012, 4082, 4084, 4125-4126, 4329, 4466,
4539, 4542, 4575, 4583, 4588-4589, 4662, 4674, 4833,
4854, 4857, 4889, 4904, 5041, 5046, 5051, 5057, 5090,
5094, 5125, 5290, 5312, 5316, 5465, 5468, 5486, 5498,
5667-5668, 5703, 5710
FTK00284, 290-291, 454, 613-614, 616, 628, 851, 872
FTL00562, 1796, 1964, 2366, 3101, 3122, 3131, 3300,
3307, 3558, 3722, 3898, 4127, 4136, 4194, 4223, 4954,
5408, 5413, 6741
PDT03109, 3813, 3984, 4621, 4811, 4827
MST00504, 1092, 1172, 1290, 2042, 2141, 2976, 2985,
3212, 3288, 3335, 3690, 3715, 3763-3764, 4011-4012,
4266, 4394, 4396, 4508, 4570, 4656, 4661, 4663, 4667,
4673, 4724, 4816, 4829, 4965, 4982, 5097-5098, 5115,
5129, 5168, 5241, 5244, 5601, 5603-5604, 5622, 5670,
5735, 5739
TMW00269, 409, 478, 481, 540, 575, 618, 798, 834, 921,
958, 1007, 1071, 1172, 1480, 1485-1487, 1562, 1571,
1603, 1666, 1675, 1677, 1762, 1776, 1884
DTB01362, 1669, 1706, 1713, 1720, 1802, 1902, 2122,
2234, 2814, 2850, 2853, 2862, 2874, 2881, 3050, 6010,
6013
KTS00307
268B
272C
272D
LST00329
LBA02027, 2042
RED02395, 2418, 2436, 2814, 2860, 2867
B5W00333, 714
272D XHP
277
GSL00220, 252, 385, 472-473
SHY00223, 409
CNC02027, 2049, 2356
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277B
277C
277C 2
277D
279C
279C 2
279D
287B
287C
287D
289C
289C 2
289D
297C
299C
299D
299D 2
299D 2 XHP
MDH00909, 2897, 3562, 4513
JWF01702, 2195-2196, 2247, 2342, 2427-2428, 2436
MET00290, 292, 339
FMT00443
NTL00266
MBT00399, 685, 837, 1160, 1528, 1667, 1732, 1814, 1913,
1963, 1997, 2024, 2032, 2097, 2361, 2734, 2797-2798,
2906, 2946, 2969, 3011, 3090-3091, 3109, 3157, 3500,
3502, 3506, 3508, 3518-3519, 3522, 3526-3528, 3542,
3544-3545, 3551-3553
KWB00170, 372, 374, 379, 503, 534, 594, 597, 611, 614,
623, 715, 745, 1070, 1077, 1083, 1096, 1146, 1149,
1184, 1332, 1338, 1370, 1501
GTL00286, 1617-1619, 1622-1623, 1632, 2104, 2528, 3802
RCX00279, 286, 288-289, 308, 310, 317, 334, 337-338,
441, 444-446, 457, 499, 549, 556
ZSA03173
MAS00259, 730, 1353, 2036
TLK00230
JMP00755, 1034, 1063, 1070, 1075, 1583, 1687, 1871,
2113, 2208, 2214, 2257, 2400, 2463, 2532, 2782, 2811,
3027, 3051, 3186, 3191, 3198, 3407, 3416, 3419, 3421
RTD00325, 338, 341, 392, 403, 560-561, 672, 678, 680,
766, 863, 943, 1139, 1296, 1400, 1419, 1423-1424, 14271428, 1433, 1534, 1537, 1586, 1595, 1678, 1694, 1696,
1760, 1768, 1781, 1783
A9Z00456, 458, 492
TAW00310, 1158, 1320, 1724, 1743, 1749, 1755, 1851,
2105, 2190, 2280, 2309, 2315, 2431, 2436, 2454, 2472,
3717, 3719, 3852
GCP01668-01669, 1707, 1748, 1811
JSP00425, 626, 1083, 1236, 1480, 1483, 1503, 1571,
1632, 1701, 1769, 1794, 1814, 1818, 1820-1821, 1825,
1896, 1965, 2064, 2097, 2174, 2177, 2230, 2234, 2241,
2249, 2501
GTC00755, 760, 1059, 1065, 1109, 1131, 1209, 1292,
1295, 1299, 1302-1303, 1448, 1546, 1761, 1763, 1766,
1782, 1847, 1971
HCL00127, 274, 320, 337, 346, 351, 413, 417-418, 428,
433, 476-477, 712, 722, 764-765, 774, 778-780, 784,
787, 794, 829-830, 834, 846, 870, 1000, 1005, 1007
FD200235, 402, 435-436, 441, 447, 570, 701, 1157
DX201324
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299D XHP
JST01033, 1246, 1446, 1453
300.9D
NLC00278, 338, 474, 506, 625, 649, 751
LJ200381, 493
301.4C
301.5
LJM00333, 1206
LJK00262, 301, 1110
3YW00928
301.6
301.6C
301.7D
301.7D CR
RAA00514
BDH00551
JBB02642, 2649
LJH00885, 977, 1090, 1106, 1406-1407, 1409, 2600
LJ801082
301.8C
302.4D
302.5C
302.7D
303
303.5C CR
303.5D CR
303.5E 2
303.5E 2
CR
303.5E CR
LJD00577, 1136, 1794, 1920
JSB01441, 1556, 5340, 5721, 5723, 6498, 6659, 7477,
7591, 7609
LJ600181, 189
LJN00572-00573, 582, 587
GBB00444, 2155, 3648, 4755, 4764, 4774, 5397, 5462,
6020, 6260, 6272, 6297, 6332, 6485, 6551, 6563
LJ700160, 272, 391, 595-596, 642, 954, 1187
LJL00156, 188-189, 518, 1244, 1945, 1949, 1973, 2007,
2055, 2058, 2070, 2375
DMA02960, 3063, 5332
DMY00304, 582, 1453, 2031, 2192, 3168, 3204, 3320,
3335, 3667
RHP00562, 824, 898, 900-901, 909, 1003, 1006-1007, 1009
-1010, 1035, 1042, 1118, 1131-1132, 1149, 1232, 1249,
1398, 1460, 1745-1747, 1960
JWY00473, 769, 771, 984, 1568
BG800238, 249, 263, 267, 270, 297, 347, 400, 502, 509,
552, 559, 605, 644, 708
JX200170
RKY00219, 288-291, 453, 459, 489, 513, 600-601, 605,
805, 812, 904, 924, 928, 934, 995, 1020, 1047, 1151,
1457-1460, 1583, 1601-1602, 1668, 1674, 1820, 1830,
1997, 2004, 2012, 2107, 2140, 2142, 2244-2246, 2251,
2257, 2310, 2312, 2337, 2342, 2347-2348, 2350, 23522353, 2357, 2374-2375, 2379-2381, 2385, 2388-2389,
2396, 2402-2403, 2407-2408, 2479, 2489, 2492, 2495,
2498, 2501, 2503, 2523, 2528, 2533, 2536, 2612, 26352636, 2639-2640, 2709, 2713, 2809, 2820-2821, 2859,
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303C CR
303E CR
304
304C CR
304D CR
304E 2
304E 2 CR
304E CR
305.5D
305.5E 2
305.5E 2CR
305.5E CR
305C CR
2894, 2913-2914, 2957, 2962, 2977-2978, 3059, 3083,
3195, 3205, 3247, 3277, 3281, 3357, 3392, 3402-3403,
3513, 3535, 3601, 3608, 3631, 3737, 3758-3759, 3788,
3914, 3973, 3975, 4002, 4010, 4024, 4040, 4072, 4095,
4111, 4184, 4187, 4190, 4197, 4199, 4211, 4214, 4217,
4221, 4244, 4249, 4251, 4338, 4394, 4402, 4412, 4421,
4441, 4443, 4445, 4485, 4504, 4600, 4613, 4623, 4631,
4636, 4681, 4683-4686, 4690-4695, 4699, 4763-4771, 4836
-4848, 4946, 4948, 6419
BXT01981, 2482, 3158, 3681, 3874, 4196, 4436-4438, 4750
-4755, 5201, 5246, 5277, 5298, 5320
HHM00112-00113, 134, 290, 324, 385-386, 389, 436, 440,
455, 619, 1149, 1335, 1906, 2001
NAD02887, 2892
FPK00450, 5481, 5693, 6181, 6526
TYK00285, 293, 387, 780, 828, 838, 948, 957, 960, 1047,
1120, 1317, 1387, 1463, 1497
ME400448, 715-717, 720-722, 727
CJ200351, 357, 365, 370, 389, 408
TTN00265, 269, 313, 319, 330, 591, 648, 660, 680, 688,
696, 746, 779, 790, 839, 860, 865, 867, 933, 986, 1010,
1013, 1051, 1140, 1143, 1204, 1265, 1280, 1298, 1311,
1351-1352, 1374, 1478, 1482, 1515, 1731-1732, 18611862, 1864, 1901, 1963, 2037, 2041, 2078, 2098, 2132,
2152, 2177, 2221, 2227, 2277, 2334, 2347, 2417, 2504,
2523-2524, 2537, 2631, 2635-2636, 2682, 2690, 2716,
2720, 2738, 2740, 2760-2761, 2772, 2870, 2874, 2909,
2922-2923
FLZ00287, 368, 395-396, 458, 465, 516, 676-677, 688,
987, 993, 1023, 1044, 1046, 1147, 1232, 1254, 1300,
1324, 1385, 1407, 1417-1418, 1426
CR500311, 756
EJX00171, 174, 191, 193, 282-283, 316, 411, 449, 570,
598, 601, 628, 633-634, 642, 659, 667, 778, 789-790,
858
FKY00249, 263, 279, 286-287, 325, 401-402, 474, 646,
683, 687, 694, 740, 790, 808, 818, 823, 827, 968, 1050,
1304-1306, 1323, 1353, 1356-1357, 1360, 1363, 1459,
1461, 1522, 1524, 1642, 1647, 1650, 1656, 1675, 1686,
1716-1717, 1773, 1789-1790, 1800-1801, 1834-1835, 1909,
1912, 1919, 1925, 1927, 2291, 2312, 2339, 2372-2373,
2426-2427, 2431, 2473, 2483, 2486, 2489, 2555, 2612,
2632, 2671, 2756, 2787, 2852, 2865, 2877, 2880, 2886,
2910, 2957, 3008, 3010, 3015, 3023, 3027-3028, 3064
HWJ00295, 635, 953, 1363, 1739, 2332, 2539, 2875, 3376,
3445, 3531-3532, 3690, 3693, 3921, 4045, 4133, 42854287, 4290, 4311-4312, 4362, 4469, 4598, 4608, 4621,
4695, 4776, 4778, 4780
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305D
305E 2
305E 2 CR
305E CR
306
307C
307D
307E
308C CR
308D CR
XER00292, 370, 530-531, 788, 806, 952, 957, 1002, 10821084, 1188, 1236, 1254, 1262, 1278, 1304-1305, 1327,
1329, 1465, 1467, 1580, 1731-1732, 1746, 1810, 1813,
1823-1825, 1874-1876, 1879, 1884, 1888, 1912, 1923,
1932
H5M00620, 783, 850, 970, 1383, 1388, 1390, 1395-1396,
1399, 1402, 1404, 1415, 1782
DJX00159, 186, 336, 517, 552, 563, 568, 616, 618, 643644, 727, 777, 933, 945, 1006, 1071, 1115, 1140, 1160,
1247, 1260, 1281, 1436
XFA00414, 490, 575, 710, 835, 973, 1004, 1006, 1018,
1046, 1049, 1158, 1222, 1245, 1307, 1401, 1564, 1715,
1785-1786, 1790-1791, 1822, 1868, 1883, 1902-1903, 1907
-1908, 1913, 2101, 2104, 2107, 2144-2145, 2227, 2246,
2280, 2331, 2334, 2348, 2350, 2358, 2361, 2383, 2431,
2433, 2469, 2480, 2485, 2515, 2557-2558, 2564-2565,
2570-2571, 2574-2575, 2584-2585, 2589, 2596-2597, 26042605, 2611, 2649-2650, 2718, 2726, 2775, 2780, 2785,
2790, 2806, 2862, 2867, 2877, 2887, 2899, 2963, 2970,
2977, 2979-2980, 3044-3046, 3055, 3205, 3293, 3305,
3358, 3692, 3754, 3779, 3863, 3906, 3920, 3926, 3929,
4063, 4069, 4072, 4074, 4105, 4161, 4170, 4181, 4188,
4201, 4213, 4238, 4249, 4262, 4265, 4268
SMD00477, 480, 488, 490, 495, 504, 506, 522, 536, 543,
557-558
BAJ00725
BNE01288
DSG00165, 1226, 1439, 1442, 3126, 3461
H1Y01656-01657, 1664-1665
KCX00474, 922, 1953, 2360
FYC00625, 786, 844-845, 920, 1023-1024, 1026, 1063,
1100, 1180, 1190, 1192, 1196, 1202, 1360, 1422, 1488,
1509, 1512, 1619, 1642, 1648, 1665, 1676, 1757, 1770,
2003, 2048-2049, 2062, 2066, 2095, 2123-2124, 21842185, 2199-2200, 2314, 2360, 2363, 2370, 2378, 2397,
2424, 2438-2439, 2452, 2463
GBT00362, 376, 680, 692, 716
308E 2CR
HSA01702
FJX00359, 439, 463, 516, 644, 673, 785, 798, 886, 892,
894, 901-902, 1025, 1031, 1097, 1186, 1206, 1212, 1279,
1284, 1355, 1563, 1579, 1649, 1680, 1766, 1776, 1782,
1792, 1836, 1838, 1973, 2006, 2037, 2145, 2560, 2802,
2894-2895, 2980, 3154, 4030, 4195, 6003
TMX00167, 170, 172-174, 210, 214, 263-264, 276-277,
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308E CR
902
902B
903C
904B
906
906H
906H 2
907H
907H 2
908
280, 346, 349-350, 358, 526, 531, 540, 543, 548, 558559, 641, 645, 718, 727-728, 731-732, 740-741, 798, 805
-806, 853, 862, 864, 870-871, 906, 1103, 1182, 1197,
1203, 1209, 1221, 1227, 1233
GBJ00337, 423, 549, 628, 681, 689, 691, 698, 716, 726,
732, 849, 872, 952, 978, 984, 1030, 1134, 1160, 1184,
1198, 1219, 1276, 1278, 1369, 1424, 1445, 1459, 1491,
1599, 1613-1614, 1617-1618, 1620, 1623, 1727, 19461947, 1963
7ES01356
W8C01423
MW400222
B4L00309, 1020
6ZS02029, 3016
SDH00658, 1001, 1348, 1679, 2435, 2717, 2739, 2816,
2819, 2824, 3046, 3062
JRF00228, 355, 365, 367, 496, 509, 837, 1032, 1216,
1231, 1286, 1321, 1678, 1683, 1749, 2104, 2106, 2435,
2438, 2442, 2474, 2764, 2972, 3012, 3134, 3140, 3206
SJM00887
JRS00222
8BS01096, 1524
908M
910E/F
TAR00148, 422, 557, 942
LMD00340, 342, 791, 1021, 1702, 1990, 2135, 2261, 2264,
2329, 2384, 2403, 2407
JRD00407, 495, 504, 847, 1504, 1610-1611, 2138, 2164,
2698, 2771, 2847
H8801017
1YK00123, 3004, 3391, 3506
910G II
910H
914G
2SS00203, 1122
B9X00394
SAT01429
9WM00172, 787, 1345, 1642
914G 2
914K
PDF01151, 1322, 1329, 1502, 1508, 1514, 1516, 1629,
1663, 1697, 1820
KNP00358
CD200308, 311, 432, 458, 534, 572, 590
916
D3C III
L2400156
2XB01916
4KS00705
908H
908H 2
9TS00312
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D3G LGP
BYR00926
D3G
D3K
D3K
D3K
D3K
D4C
CFF00529-00530
JMH00990, 1284, 1919, 1993, 2382, 2596, 2708, 2750
KLL00188, 294, 687, 689
KFF00179, 189, 222, 400, 446, 496, 501, 503
LLL00851, 901, 931, 993, 1110, 1126, 1195
FFF00100, 522, 817
6YL01482, 1694
XL
2 LGP
2 XL
LGP
XL
III
7SL00722
D5C III
D5G LGP
8CS00706, 1190
HYD00680, 1106, 1376, 1516, 1562, 1874, 2258
KRR00163, 247, 251-252, 314, 320, 453, 587, 665, 673
KMM00133, 140, 192, 214-215, 217, 276, 329, 348, 411,
494, 499, 508, 524, 549, 574-576, 581, 602, 617, 627,
666, 669
RRR00409, 419, 427, 455, 465, 475, 517, 531, 604, 616,
620
MMM00551, 553, 594-595, 631, 689, 722, 733, 744, 791,
810-811, 822, 824, 828-829, 861, 863
9DL01820, 1834
FDW00439, 709
D5G XL
RKG00837, 1777, 2671, 2851, 3083
FDH00644, 1158, 1571, 1619
D4G XL
D4K 2 LGP
D4K 2 XL
D4K LGP
D4K XL
D5K 2 LGP
D5K 2 XL
D5K LGP
D5K XL
IT14G
WGB01149, 1309, 1839, 1841, 2999, 3603, 3731
KYY00169-00170, 196, 226, 249, 275, 357, 390, 514, 520,
533-534, 542, 548, 561, 678, 752, 925-926, 1122, 1443,
1476, 1492, 1505, 1515
TRF00186
KWW00208-00209, 217, 237, 261, 281, 296, 304, 370, 389,
447, 482, 622, 767, 895, 909, 933, 970, 1039, 10441045, 1049-1051, 1071, 1129, 1233, 1291
YYY00718, 1280, 1303, 1305, 1307, 1348, 1394, 1427,
1490, 1526, 1552, 1557, 1602, 1610
WWW00842, 891, 930, 1062, 1106, 1139, 1228, 1265, 1269,
1290, 1300, 1326, 1512, 1648, 1652-1653, 1657-1658,
1661, 1685-1686, 1712, 1781, 2103, 2321, 2327, 2329
1WN01233, 1330, 2263
ERP00179, 238, 256, 375, 445, 454, 513, 558
FWL00738, 768, 943, 969-970
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IT18
TH103
TH255
TH255C
TH330B
TH336
TH360B
TH406
TH406C
TH407
TH407C
TH408D LRC
TH414
TH414C
TH417
TH417C
TH460B
TH514
TH514C
TH560B
TH580B
TH62
TH83
TL1055
TL1055C
KZN00437, 443, 897, 943, 953, 974, 1016, 1024, 10291030, 1050, 1085, 1114
9NB01055
3PN00687, 914, 2817
TBS00531, 565, 569, 582, 622, 739, 741, 793, 872
JK200474, 527, 729, 741, 766, 771, 1009, 1016, 1123,
1155, 1162, 1187, 1338, 1388
JK300152-00153
TBG00496
TDE00258
SLE00973, 3439
TBX00504, 637, 650, 655
GAT00175, 213
RCH00161
TBY00242, 773, 942, 951, 970, 1093, 1124, 1335, 14781479, 1559-1560, 1568, 1628, 1736, 1841, 1862-1864,
1876
JJT00168, 189, 199, 202
TH400165
TBZ00558-00559, 562, 647, 654, 748, 821, 917, 932
RWW00194, 211, 213
TBT00290, 305
RRW00376
SLF00532, 629, 705
TBW00241, 343, 351, 353, 385, 440, 453, 488, 490, 602,
775, 799, 811, 830, 850, 908, 935, 940
MWC00224, 228, 241-242, 249, 251-252, 385, 395-397,
525, 551, 559, 581
SLG00349, 385
SLH00992, 1186, 1195
4TM02265
3RN01147, 2076
TBM00128, 221, 311, 576, 852, 1043, 1120, 1280, 1313,
1394, 1397, 1451, 1456, 1471, 1610
KDE00246, 284, 356, 359, 380, 494-497, 523, 525, 708711, 845, 897-899, 933, 937, 940, 1118-1123, 1126, 1141
-1142, 1176, 1191, 1231-1232, 1261, 1288, 1311, 1428,
1440, 1474-1475, 1564-1565, 1570-1571, 1573-1575, 1630,
1632, 1698, 1711, 1714, 1762, 1768
MDD00154, 175-176, 178-179, 193, 196
TL1055D
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ML500256, 260, 761, 1119
TL1255
TL1255C
TL1255D
HRC
TL642
TL642C
TL642D
TL943
TL943C
TL943D
MNT00169-00170, 172, 186, 188
TBN00363, 464, 494, 504, 574, 587, 590, 658, 750, 880,
913, 916, 987, 1082, 1107
DHW00254, 256, 412-413, 450, 507, 563-564, 601, 605,
640, 653, 709-710, 713-714, 779-780, 789, 791, 838,
841, 924, 930, 954, 976, 982-985, 987-990, 1034, 1096,
1129-1132, 1226, 1244-1247, 1265, 1285, 1287-1288,
1291, 1295, 1326, 1334, 1336, 1338-1342, 1372-1373,
1375-1377, 1422-1424, 1431, 1433, 1469-1472, 1475,
1483, 1488, 1515, 1519, 1526-1527, 1546-1547
SXM00158, 166, 172
ML700167, 221, 392-393, 406, 539-540, 577, 626, 736
TBK00141, 202, 251, 562, 705, 880, 1013, 1028, 1094,
1108, 1115-1116, 1120, 1123, 1125-1127, 1206, 1218,
1275, 1294, 1297, 1304, 1309, 1311-1312, 1315, 1317,
1334, 1387, 1390, 1474, 1507-1508, 1510, 1544
THG00162, 171, 258, 372, 374, 413, 424, 500, 537, 604,
792, 796, 801, 879, 957, 1072, 1074, 1110, 1130-1132,
1214-1215, 1251, 1256, 1311, 1313, 1410
THL00166, 181, 189, 193-194, 204-205, 224, 226-227, 233
MLG00173-00174
TBL00174, 195-196, 233, 254, 256, 343, 380, 388, 405,
608, 663, 737, 755, 856, 881, 973, 1065, 1110, 1126,
1128, 1155, 1163-1165, 1234, 1432, 1454, 1549, 1582,
1592-1593, 1630, 1638-1639, 1641, 1700, 1710, 1714,
1716, 1720, 1791, 1805, 1933, 1938, 1940, 1944-1946,
1949
SXH00162, 165, 167, 179, 199-201, 212, 214, 217, 221222, 224-225, 228, 231, 236-239, 242, 253, 263, 270
THH00363, 402, 526, 647-648, 713, 899, 945, 969, 987988, 991-992, 1026, 1039, 1088, 1229-1233, 1334-1335,
1344-1345, 1348-1350, 1383-1384, 1409-1410, 1412, 1454,
1513, 1515, 1555, 1557, 1583, 1585-1586, 1648, 1695,
1747
MLD00150
*******Group 13*******
216 B 3
JXM02269
226 B 3
MWD06093
226B
MJH12701
236B
HEN08252
236D
MPW00430, 817-818, 838, 1089, 1172
Caterpillar: Confidential Yellow
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242B
242D
246C
246D
247B 3
248B
252B 3
256C
257B
257D
259B 3
259D
262C
262C 2
262D
BXM01743
A9W00395, 475, 591
JAY01369-01370, 1374, 2448, 2820, 3089, 3092, 3869,
3893, 4329, 4355, 5069, 5087, 5096, 5175, 5383, 5585,
6307, 6902, 6907, 7305, 7610, 7745, 7767, 7830, 8109,
8171, 8198, 8396, 8436, 8496, 8704, 8787, 8861, 8864,
8900, 9266
HMR00242, 244, 410-411, 616, 619, 671, 1123, 1174,
1235, 1281, 1640
TSL01824
SCL01917
TNK01194, 1663
DWS00659
SLK09672
EZW00547
YYZ03213
FTK00683
FTL01310, 1485, 2087, 2344, 3007,
MST02488, 2678, 4010, 4382, 4493,
5325
TMW00411, 689, 734, 1658
DTB00477, 1792, 1897, 1910, 1924,
2439, 2472, 2488-2498, 2502-2503,
2511, 2574, 3890
4043, 4512
4967, 5026, 5237,
2078, 2225, 2240,
2506, 2508-2509,
KTS00410, 427
272C
272D
272D 2
277C
279C
279C 2
279D
289C
289C 2
297C
299C
299D
LST00225, 398
RED02177, 2713, 2907-2908
B5W00410, 924
GSL00255,
BL200416
JWF00914,
MBT01155,
KWB00224,
1259
GTL00466,
339-340, 587
2413, 2425, 2663
2028, 2426, 2762, 2982
506, 621, 668, 688, 793, 1066, 1074, 1153,
RCX00284,
JMP01129,
RTD00293,
GCP00870,
JSP01333,
300, 309, 355-356
2427, 2818, 3026, 3146
297, 329, 332, 590, 1588, 1684
1193, 1750
1648, 1655, 1747, 1783, 1826, 1937, 2082
497, 809
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GTC01518, 2250
299D XHP
HCL00283, 286-287, 358, 658, 707, 718, 782, 899, 997,
999, 1004
JST00290, 986
307D
308D CR
NLC00505, 547, 738
DSG00191, 2067, 3139
FYC00188, 388-389, 986
308E 2CR
906H
908H
908H 2
914G
D3G XL
D3K 2 LGP
GBT00341,
FJX00928,
SDH00952
LMD00524,
JRD01474,
PDF01449,
CFC00338
GAE00175
D3K 2 XL
D3K LGP
D3K XL
D4G XL
D4K 2 LGP
D4K 2 XL
D4K LGP
D4K XL
D5G LGP
D5G XL
547
2164
1317, 2088
2132, 2571
1530, 1614
KLL00229, 282, 286, 739, 892
KFF00115, 146, 149, 158, 163-164, 201, 217-218, 230,
456, 507
LLL00979, 981, 1061, 1652-1654, 1658, 1660, 1662, 1664,
1676, 1682-1683, 1745-1746, 1754-1756, 1763, 1777, 1793
-1794, 1802, 1809, 1812, 1814-1815, 1842-1843, 18481849, 1853, 1892-1893, 1896-1898, 1900, 1905-1906,
1917, 1923-1925, 1929, 1931-1933, 1935-1936, 1939, 1943
-1944, 1947-1948, 1951-1957, 1959-1960, 1967-1968, 1970
-1971, 1974, 1984-1991, 1994-1995, 1997-1998, 2000
FFF00105, 568, 709, 771, 867, 1112-1114, 1121, 1133,
1139, 1145-1146, 1150-1153, 1174, 1185, 1187-1189,
1191, 1204, 1207, 1214-1218, 1220-1221, 1223-1225
HYD01342, 2354
KRR00308-00309, 517-518, 553, 669
KMM00123, 157, 165-166, 174-175, 186, 191, 195, 198,
226-227, 229, 232, 303, 307, 323, 332, 357, 414, 449,
470, 488, 490, 533-534, 537, 560, 564, 569-572, 592,
599, 607
RRR00238, 469, 479, 497, 508, 583, 820-821, 824-826,
830, 836
MMM00378, 430, 563, 606-607, 613, 621, 629, 649-650,
652, 660, 679, 702-704, 710-713, 738, 748, 757, 766,
768-771, 773, 800-801, 812, 1005-1006, 1028, 1042,
1045, 1052, 1063, 1066-1068
RKG00835, 3322
Caterpillar: Confidential Yellow
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Advanced Full Text Search - TEBE8965 - PRODUCT SUPPORT PROGRAM FOR U... Page 23 of 37
FDH01552
D5K 2 LGP
D5K 2 XL
D5K LGP
D5K XL
IT14G
WGB01710, 3819
KYY00164, 186, 219, 223, 229, 258, 261, 263, 266-267,
294, 323, 389, 429, 494, 500, 523, 528-530, 554, 566,
568, 573, 591, 594, 596, 634, 700, 710-711, 724, 747,
756, 771, 886-887, 897, 967, 984, 1036, 1058, 1130,
1146, 1158, 1161, 1163, 1186, 1204, 1210, 1212, 1231,
1233, 1246, 1259, 1265-1267, 1273, 1280, 1331, 13641365, 1374, 1412, 1426, 1431, 1452, 1508, 1525, 1553,
1567, 1583, 1612, 1623, 1626, 1656, 1671, 1674, 16781679, 1683, 1693, 1700
TRF00173, 175-176, 196-197, 220, 225, 228, 230, 234235, 285
KWW00150, 164, 222, 231, 238, 252, 302, 323, 339, 343,
350, 361, 413, 437, 448, 456, 461, 471, 485-487, 519,
526, 549, 552, 567, 582, 584, 595, 735-736, 740, 750,
789, 794-795, 823, 826, 829, 833, 888-889, 900, 916,
918, 959-960, 999, 1006, 1025, 1077-1078, 1080, 1104,
1188, 1209, 1234, 1238, 1241
JLF00275, 556
YYY00399, 462, 676, 713, 900, 973, 983-984, 996-997,
1113, 1120, 1195, 1287, 1378, 1406, 1489, 1496, 1500,
1503, 1507, 1560, 1562, 1564-1566, 1628-1629, 2001,
2003, 2006, 2015, 2019-2020, 2031, 2034, 2038, 20412043, 2046, 2048, 2054, 2057, 2060-2062, 2064, 20662068
WWW00288, 442, 691, 807, 1021, 1055, 1066, 1068, 1070,
1072-1073, 1120, 1182, 1184, 1186, 1194, 1205, 1256,
1258, 1280, 1284, 1317, 1347, 1353, 1387, 1402, 1405,
1418-1419, 1441, 1550, 1589-1590, 1599, 1603, 1608,
1615, 1637, 1644, 1649, 1662, 1664, 1680, 1739, 1769,
1808, 2109-2110, 2119-2121, 2128-2129, 2135-2137, 2141,
2144-2145, 2147-2148, 2161-2162, 2166, 2200, 2213-2214,
2229-2230, 2240, 2252, 2262-2263, 2266, 2272, 2280,
2283, 2285, 2292, 2299, 2314-2316, 2334, 2339, 23432345, 2370, 2394, 2409, 2417-2420, 2426, 2436
1WN01970
ERP00248, 461
FWL00877, 923
TH220B
TH360B
TH406
KZN01072, 1082, 1101
SLA00663
SLE03282, 4504
TBX00387, 653
Caterpillar: Confidential Yellow
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TH407
TH414
TH460B
TH514
TH560B
TH580B
TL1055
TL1055C
TL1255
TL1255C
TBY00927
TBZ00270
SLF01373,
TBW00455,
SLG00884,
SLH00278
TBM00498,
MDD00182,
TBN00841,
DHW00206,
TL642C
TL943
TL943C
SXM00150-00151, 153, 162, 167, 183
THL00212
TBL01601
SXH00164, 166, 175, 184, 219, 226, 252, 274, 286
TL943D
THH01377
MLD00161
1617, 2126, 2447, 2707
461, 867
983
1174, 1403, 1432
187, 191
908
257
PARTS NEEDED
Part Number
Description
Qty
*******Group 1*******
1
5798995
PL121 Satellite
Radio Software
In order to allow equitable parts
availability to all participating dealers,
please limit your initial parts order to
not exceed 22% of dealership population.
This is an initial order recommendation
only, and the ultimate responsibility for
ordering the total number of parts needed
to satisfy the program lies with the
dealer.
*******Group 2*******
1
5798995
PL121 Satellite
Radio Software
Caterpillar: Confidential Yellow
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Advanced Full Text Search - TEBE8965 - PRODUCT SUPPORT PROGRAM FOR U... Page 25 of 37
In order to allow equitable parts
availability to all participating dealers,
please limit your initial parts order to
not exceed 22% of dealership population.
This is an initial order recommendation
only, and the ultimate responsibility for
ordering the total number of parts needed
to satisfy the program lies with the
dealer.
*******Group 3*******
1
5798995
PL121 Satellite
Radio Software
In order to allow equitable parts
availability to all participating dealers,
please limit your initial parts order to
not exceed 22% of dealership population.
This is an initial order recommendation
only, and the ultimate responsibility for
ordering the total number of parts needed
to satisfy the program lies with the
dealer.
*******Group 4*******
1
5798995
PL121 Satellite
Radio Software
In order to allow equitable parts
availability to all participating dealers,
please limit your initial parts order to
not exceed 22% of dealership population.
This is an initial order recommendation
only, and the ultimate responsibility for
ordering the total number of parts needed
to satisfy the program lies with the
dealer.
*******Group 5*******
1
5798995
PL121 Satellite
Radio Software
In order to allow equitable parts
availability to all participating dealers,
please limit your initial parts order to
Caterpillar: Confidential Yellow
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not exceed 22% of dealership population.
This is an initial order recommendation
only, and the ultimate responsibility for
ordering the total number of parts needed
to satisfy the program lies with the
dealer.
*******Group 6*******
1
5798995
PL121 Satellite
Radio Software
In order to allow equitable parts
availability to all participating dealers,
please limit your initial parts order to
not exceed 22% of dealership population.
This is an initial order recommendation
only, and the ultimate responsibility for
ordering the total number of parts needed
to satisfy the program lies with the
dealer.
*******Group 7*******
1
5798995
PL121 Satellite
Radio Software
In order to allow equitable parts
availability to all participating dealers,
please limit your initial parts order to
not exceed 22% of dealership population.
This is an initial order recommendation
only, and the ultimate responsibility for
ordering the total number of parts needed
to satisfy the program lies with the
dealer.
*******Group 8*******
1
5798995
PL121 Satellite
Radio Software
In order to allow equitable parts
availability to all participating dealers,
please limit your initial parts order to
not exceed 22% of dealership population.
This is an initial order recommendation
only, and the ultimate responsibility for
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ordering the total number of parts needed
to satisfy the program lies with the
dealer.
*******Group 9*******
1
5798995
PL121 Satellite
Radio Software
In order to allow equitable parts
availability to all participating dealers,
please limit your initial parts order to
not exceed 22% of dealership population.
This is an initial order recommendation
only, and the ultimate responsibility for
ordering the total number of parts needed
to satisfy the program lies with the
dealer.
*******Group 10*******
1
5798995
PL121 Satellite
Radio Software
In order to allow equitable parts
availability to all participating dealers,
please limit your initial parts order to
not exceed 22% of dealership population.
This is an initial order recommendation
only, and the ultimate responsibility for
ordering the total number of parts needed
to satisfy the program lies with the
dealer.
*******Group 11*******
1
5798995
PL121 Satellite
Radio Software
In order to allow equitable parts
availability to all participating dealers,
please limit your initial parts order to
not exceed 22% of dealership population.
This is an initial order recommendation
only, and the ultimate responsibility for
ordering the total number of parts needed
to satisfy the program lies with the
dealer.
Caterpillar: Confidential Yellow
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Advanced Full Text Search - TEBE8965 - PRODUCT SUPPORT PROGRAM FOR U... Page 28 of 37
*******Group 12*******
1
5798995
PL121 Satellite
Radio Software
In order to allow equitable parts
availability to all participating dealers,
please limit your initial parts order to
not exceed 22% of dealership population.
This is an initial order recommendation
only, and the ultimate responsibility for
ordering the total number of parts needed
to satisfy the program lies with the
dealer.
*******Group 13*******
1
5798995
PL121 Satellite
Radio Software
In order to allow equitable parts
availability to all participating dealers,
please limit your initial parts order to
not exceed 22% of dealership population.
This is an initial order recommendation
only, and the ultimate responsibility for
ordering the total number of parts needed
to satisfy the program lies with the
dealer.
ACTION REQUIRED
Refer to the attached Rework Procedure.
SERVICE CLAIM ALLOWANCES
Product
smu/age
whichever
comes first
Caterpillar
Parts %
Labor
Hrs%
Dealer Suggested
Parts %
Labor
Hrs%
Customer Suggested
Parts %
Labor
Hrs%
*******Group 1*******
Caterpillar: Confidential Yellow
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0-500000 hrs,
0-720 mo
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
NOTE: This is a 2.8-hour job for Group 1
NOTE: Actual labor hours to perform this PSP repair should be
claimed on a labor line, up to Service Letter Allowance. If actual
labor hours are less than Service Letter Allowance, Dealer may
claim for the difference as a miscellaneous expense line. The
claim story should detail the labor hours and the labor rate for
the miscellaneous expenses.
Product
smu/age
whichever
comes first
Caterpillar
Parts %
Dealer Suggested
Customer Suggested
Labor
Hrs%
Parts %
Labor
Hrs%
Parts %
Labor
Hrs%
100.0%
0.0%
0.0%
0.0%
0.0%
*******Group 2*******
0-500000 hrs,
0-720 mo
100.0%
NOTE: This is a 3.1-hour job for Group 2
NOTE: Actual labor hours to perform this PSP repair should be
claimed on a labor line, up to Service Letter Allowance. If actual
labor hours are less than Service Letter Allowance, Dealer may
claim for the difference as a miscellaneous expense line. The
claim story should detail the labor hours and the labor rate for
the miscellaneous expenses.
Product
smu/age
whichever
comes first
Caterpillar
Parts %
Dealer Suggested
Customer Suggested
Labor
Hrs%
Parts %
Labor
Hrs%
Parts %
Labor
Hrs%
100.0%
0.0%
0.0%
0.0%
0.0%
*******Group 3*******
0-500000 hrs,
0-720 mo
100.0%
NOTE: This is a 2.8-hour job for Group 3
NOTE: Actual labor hours to perform this PSP repair should be
claimed on a labor line, up to Service Letter Allowance. If actual
labor hours are less than Service Letter Allowance, Dealer may
claim for the difference as a miscellaneous expense line. The
claim story should detail the labor hours and the labor rate for
the miscellaneous expenses.
Caterpillar: Confidential Yellow
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Advanced Full Text Search - TEBE8965 - PRODUCT SUPPORT PROGRAM FOR U... Page 30 of 37
Product
smu/age
whichever
comes first
Caterpillar
Parts %
Dealer Suggested
Customer Suggested
Labor
Hrs%
Parts %
Labor
Hrs%
Parts %
Labor
Hrs%
100.0%
0.0%
0.0%
0.0%
0.0%
*******Group 4*******
0-500000 hrs,
0-720 mo
100.0%
NOTE: This is a 3.1-hour job for Group 4
NOTE: Actual labor hours to perform this PSP repair should be
claimed on a labor line, up to Service Letter Allowance. If actual
labor hours are less than Service Letter Allowance, Dealer may
claim for the difference as a miscellaneous expense line. The
claim story should detail the labor hours and the labor rate for
the miscellaneous expenses.
Product
smu/age
whichever
comes first
Caterpillar
Parts %
Dealer Suggested
Customer Suggested
Labor
Hrs%
Parts %
Labor
Hrs%
Parts %
Labor
Hrs%
100.0%
0.0%
0.0%
0.0%
0.0%
*******Group 5*******
0-500000 hrs,
0-720 mo
100.0%
NOTE: This is a 2.8-hour job for Group 5
NOTE: Actual labor hours to perform this PSP repair should be
claimed on a labor line, up to Service Letter Allowance. If actual
labor hours are less than Service Letter Allowance, Dealer may
claim for the difference as a miscellaneous expense line. The
claim story should detail the labor hours and the labor rate for
the miscellaneous expenses.
Product
smu/age
whichever
comes first
Caterpillar
Parts %
Dealer Suggested
Customer Suggested
Labor
Hrs%
Parts %
Labor
Hrs%
Parts %
Labor
Hrs%
100.0%
0.0%
0.0%
0.0%
0.0%
*******Group 6*******
0-500000 hrs,
0-720 mo
100.0%
Caterpillar: Confidential Yellow
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Advanced Full Text Search - TEBE8965 - PRODUCT SUPPORT PROGRAM FOR U... Page 31 of 37
NOTE: This is a 3.1-hour job for Group 6
NOTE: Actual labor hours to perform this PSP repair should be
claimed on a labor line, up to Service Letter Allowance. If actual
labor hours are less than Service Letter Allowance, Dealer may
claim for the difference as a miscellaneous expense line. The
claim story should detail the labor hours and the labor rate for
the miscellaneous expenses.
Product
smu/age
whichever
comes first
Caterpillar
Parts %
Dealer Suggested
Customer Suggested
Labor
Hrs%
Parts %
Labor
Hrs%
Parts %
Labor
Hrs%
100.0%
0.0%
0.0%
0.0%
0.0%
*******Group 7*******
0-500000 hrs,
0-720 mo
100.0%
NOTE: This is a 2.8-hour job for Group 7
NOTE: Actual labor hours to perform this PSP repair should be
claimed on a labor line, up to Service Letter Allowance. If actual
labor hours are less than Service Letter Allowance, Dealer may
claim for the difference as a miscellaneous expense line. The
claim story should detail the labor hours and the labor rate for
the miscellaneous expenses.
Product
smu/age
whichever
comes first
Caterpillar
Parts %
Dealer Suggested
Customer Suggested
Labor
Hrs%
Parts %
Labor
Hrs%
Parts %
Labor
Hrs%
100.0%
0.0%
0.0%
0.0%
0.0%
*******Group 8*******
0-500000 hrs,
0-720 mo
100.0%
NOTE: This is a 3.1-hour job for Group 8
NOTE: Actual labor hours to perform this PSP repair should be
claimed on a labor line, up to Service Letter Allowance. If actual
labor hours are less than Service Letter Allowance, Dealer may
claim for the difference as a miscellaneous expense line. The
claim story should detail the labor hours and the labor rate for
the miscellaneous expenses.
Caterpillar
Dealer Suggested
Customer Confidential
Suggested Yellow
Caterpillar:
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Advanced Full Text Search - TEBE8965 - PRODUCT SUPPORT PROGRAM FOR U... Page 32 of 37
Product
smu/age
whichever
comes first
Parts %
Labor
Hrs%
Parts %
Labor
Hrs%
Parts %
Labor
Hrs%
100.0%
0.0%
0.0%
0.0%
0.0%
*******Group 9*******
0-500000 hrs,
0-720 mo
100.0%
NOTE: This is a 2.8-hour job for Group 9
NOTE: Actual labor hours to perform this PSP repair should be
claimed on a labor line, up to Service Letter Allowance. If actual
labor hours are less than Service Letter Allowance, Dealer may
claim for the difference as a miscellaneous expense line. The
claim story should detail the labor hours and the labor rate for
the miscellaneous expenses.
Product
smu/age
whichever
comes first
Caterpillar
Parts %
Dealer Suggested
Customer Suggested
Labor
Hrs%
Parts %
Labor
Hrs%
Parts %
Labor
Hrs%
100.0%
0.0%
0.0%
0.0%
0.0%
*******Group 10*******
0-500000 hrs,
0-720 mo
100.0%
NOTE: This is a 2.8-hour job for Group 10
NOTE: Actual labor hours to perform this PSP repair should be
claimed on a labor line, up to Service Letter Allowance. If actual
labor hours are less than Service Letter Allowance, Dealer may
claim for the difference as a miscellaneous expense line. The
claim story should detail the labor hours and the labor rate for
the miscellaneous expenses.
Product
smu/age
whichever
comes first
Caterpillar
Parts %
Dealer Suggested
Customer Suggested
Labor
Hrs%
Parts %
Labor
Hrs%
Parts %
Labor
Hrs%
100.0%
0.0%
0.0%
0.0%
0.0%
*******Group 11*******
0-500000 hrs,
0-720 mo
100.0%
NOTE: This is a 3.1-hour job for Group 11
Caterpillar: Confidential Yellow
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NOTE: Actual labor hours to perform this PSP repair should be
claimed on a labor line, up to Service Letter Allowance. If actual
labor hours are less than Service Letter Allowance, Dealer may
claim for the difference as a miscellaneous expense line. The
claim story should detail the labor hours and the labor rate for
the miscellaneous expenses.
Product
smu/age
whichever
comes first
Caterpillar
Parts %
Dealer Suggested
Customer Suggested
Labor
Hrs%
Parts %
Labor
Hrs%
Parts %
Labor
Hrs%
100.0%
0.0%
0.0%
0.0%
0.0%
*******Group 12*******
0-500000 hrs,
0-720 mo
100.0%
NOTE: This is a 2.8-hour job for Group 12
NOTE: Actual labor hours to perform this PSP repair should be
claimed on a labor line, up to Service Letter Allowance. If actual
labor hours are less than Service Letter Allowance, Dealer may
claim for the difference as a miscellaneous expense line. The
claim story should detail the labor hours and the labor rate for
the miscellaneous expenses.
Product
smu/age
whichever
comes first
Caterpillar
Parts %
Dealer Suggested
Customer Suggested
Labor
Hrs%
Parts %
Labor
Hrs%
Parts %
Labor
Hrs%
100.0%
0.0%
0.0%
0.0%
0.0%
*******Group 13*******
0-500000 hrs,
0-720 mo
100.0%
NOTE: This is a 3.1-hour job for Group 13
NOTE: Actual labor hours to perform this PSP repair should be
claimed on a labor line, up to Service Letter Allowance. If actual
labor hours are less than Service Letter Allowance, Dealer may
claim for the difference as a miscellaneous expense line. The
claim story should detail the labor hours and the labor rate for
the miscellaneous expenses.
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Advanced Full Text Search - TEBE8965 - PRODUCT SUPPORT PROGRAM FOR U... Page 34 of 37
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty
parts handling.
Rework Procedure
Group Number 1 Group Number 3 Group Number 5 Group Number 7 Group Number 9 Group
Number 10 Group Number 12
Before going to the Customer Site:
1. Refer to RENR7911 Testing and Adjusting Guide, section “Electronic
Control Module (ECM) – Flash Program", for all tools required to perform
the PL121 flash, as well as familiarity with the process.
2. Review training materials available for this process, available at
“https://dealer.cat.com/connectivityoffer” under the tab for “Technical
Training”.
Note: Information provided here will have required training for this
process through videos and detailed work instructions. Suggest printing
the work instructions as a reference when performing the repair at the
machine.
3. Download software part number 579-8995 from SISWeb.
At the Machine (PL121):
Note: While onsite conduct a TA1 technical inspection using the Cat
Inspect smartphone application or equivalent dealer inspection tool. See
“https://dealer.cat.com/catinspect” for more information on the Cat
Inspect product.
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Note: If assistance if needed to update software on the Product Link
device, contact the Product Link Hardware Support Hotline. Dial the DSN
phone number at 309-636-8500 (Americas - North & South), 65-6828-7080
(EAME, APD - India Local) and select Prompt #2.
4. Using a Serial Service Cable, 245-7310, and USB-to-Serial Adapter,
370-8059, connect to the asset’s 3-pin PL121 Service Connector.
5. Navigate to the “Current Totals” screen under the “Information” menu
in Cat ET and note the current Service Meter Hours.
Note: In some instances the Service Meter Hours have been known to roll
back to a number either 0, or some other non-zero number that is less
than current Service Meter Hours. This step is critical to ensure that
hours can be reset manually after the flash if this occurs.
6. Navigate to the “Product Link Flash” screen under the Service menu in
Cat ET, then update the PL121 Radio software to the new file, 579-8995.
Note: Once the update is complete wait at least one minute before
proceeding.
7. Turn the asset’s Key Switch off and wait at least 5 minutes to ensure
that the PL121 completely shuts down.
8. Turn the asset’s Key Switch on and reconnect Cat ET.
9. Navigate to the “Current Totals” screen under the “Information” menu
in Cat ET and verify that the Product Link still shows the correct
hours.
10. If the hours are correct the procedure is complete. If the hours are
not correct, then proceed to step 11.
11. Select the “Change” button at the bottom of the screen and set the
hours in the Product Link to the desired value (recorded at start of
procedure)
12. Ensure that the hours on the PL121 are correct
Group Number 2 Group Number 4 Group Number 6 Group Number 8 Group Number 11 Group
Number 13
Before going to the Customer Site:
1. Refer to RENR7911 Testing and Adjusting Guide, section “Electronic
Control Module (ECM) – Flash Program", for all tools required to perform
the PL121 flash, as well as familiarity with the process.
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2. Review training materials available for this process, available at
“https://dealer.cat.com/connectivityoffer” under the tab for “Technical
Training”.
Note: Information provided here will have required training for this
process through videos and detailed work instructions. Suggest printing
the work instructions as a reference when performing the repair at the
machine.
3. Download software part number 579-8995 from SISWeb.
At the Machine (PL321):
Note: While onsite conduct a TA1 technical inspection using the Cat
Inspect smartphone application or equivalent dealer inspection tool. See
“https://dealer.cat.com/catinspect” for more information on the Cat
Inspect product.
Note: If assistance if needed to update software on the Product Link
device, contact the Product Link Hardware Support Hotline. Dial the DSN
phone number at 309-636-8500 (Americas - North & South), 65-6828-7080
(EAME, APD - India Local) and select Prompt #2.
4. Using a Comm Adapter connect to the machine’s Service Port and start
Cat ET.
5. Download a Product Status Report and store on your computer. Make
note of the Service Meter Hours.
Note: In some instances, the Service Meter Hours have been known to roll
back to a number that is either 0 or some other non-zero number that is
less than current the Service Meter Hours. This step is critical to
ensure that hours can be reset manually after the flash if this occurs.
6. Navigate to the “Subsystem Module Programming” page under the Service
menu, then update the PL121 Radio software to the new file, 579-8995.
Note: Once the update is complete wait at least one minute before
proceeding.
Note: It is not recommended to update the PL300 software at the same
time as the PL121, as this can cause the PL121 software to not report
properly. If the PL300 software is outdated, and you are voluntarily
planning to update the PL300 software during the same machine visit,
please wait to until after the 5 minute key switch off period shown in
step 7 before updating the PL300 software.
7. Turn the asset’s Key Switch off and wait at least 5 minutes to ensure
that the PL321 completely shuts down.
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8. Turn the asset’s Key Switch on and reconnect Cat ET.
9. Go to the “Service” Menu and select “Synchronize Service Hour Meters”
and verify that the Product Link still shows the correct hours in the
“Total Operating Hours” column.
10. If the hours are correct the procedure is complete. If the hours are
not correct, then proceed to step 11.
11. If Product Link is the ‘Master’ then press the “Set Master Hours…”
at the bottom of the screen and update the hours to the correct
operating hours for the machine. If an ECM other than Product Link is
the ‘Master’ then press the “Synchronize” button at the bottom of the
screen.
12. Ensure that the hours on the PL121 are correct
Copyright 1993 - 2019 Caterpillar Inc.
Tue Apr 2 13:35:15 CDT 2019
All Rights Reserved.
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